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having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. To the extent judicial action is necessary in connection with the binding arbitration, both Telenav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. 7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the Telenav Software, and expressly conditioned upon the new user of the Telenav Software agreeing to be bound by
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the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to Telenav, in which case you and all other parties shall immediately cease all use of the Telenav Software. Notwithstanding the foregoing, Telenav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement. 8. Miscellaneous 8.1
This Agreement constitutes the entire agreement between Telenav and you with respect to the subject matter hereof. 8.2
Except for the limited licenses expressly granted in this Agreement, Telenav retains all right, title and interest in and to the Telenav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and Telenav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement. 8.3
By using the Telenav Software, you consent to receive from Telenav all communications, including notices, agreements, legally required disclosures or other information in connection with the Telenav Software (collectively, “Notices”) electronically. Telenav may provide suchNotices by posting them on Telenav’s Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the Telenav Software. 8.4
Telenav’s or your failure to require performance of any provision shall not affect that party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself. 8.5
If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect. 8.6
The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” 9. Other Vendors Terms and Conditions The Telenav Software utilizes map and other data licensed to Telenav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this444
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Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to Telenav’s third party vendor licensors: 9.1 End User Terms Required by HERE North America, LLC The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and Telenav (“Telenav”) and its licensors (including their licensors and suppliers) on the other hand. © 2013 HERE. All rights reserved. The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®, © Department of Natural Resources Canada. HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information. ©United States Postal Service® 2014. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4. The Data for Mexico includes certain data from Instituto Nacional de Estadística y Geografía. TERMS AND CONDITIONS
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd The data (“Data”) is provided for your personal, internal use only and not for resale. It is protected by copyright, and is subject to the following terms and conditions which are agreed to by you, on the one hand, and NAV2 (Shanghai) Co., Ltd (“NAV2”) and its licensors (including their licensors and suppliers) on the other hand. © 20xx. All rights reserved. Permitted Use. You agree to use this Data together with the Telenav Software solely for the internal business and personal purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you agree not to otherwise reproduce, copy, modify, decompile, disassemble, create any derivative works of, or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. Restrictions. Except where you have been specifically licensed to do so by Telenav, and without limiting the preceding paragraph, you may not use this Data (a) with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with or in communication with any445
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positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. Warning. The Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic data, any of which may lead to incorrect results. No Warranty. This Data is provided to you “as is,” and you agree to use it at your own risk. Telenav and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error-free. Disclaimer of Warranty: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you.
Disclaimer of Liability: TELENAV AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFORMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF TELENAV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Export Control. You shall not export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent
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NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/ SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois60606
This Data is a commercial item as defined in FAR 2.101 and is subject to these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify HERE prior to seeking additional or alternative rights in the Data.
I. US/Canada Territory A. United States Data. The End-User Terms for any Application containing Data for the United States shall contain the following notices:
“HERE holds a non-exclusive license from the United States Postal Service® to publish and sell ZIP+4® information.” “©United States Postal Service® 20XX. Prices are not established, controlled or approved by the United States Postal Service®. The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4.”
that any such export laws, rules or regulations prohibit HERE from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. Entire Agreement. These terms and conditions constitute the entire agreement between Telenav (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. Governing Law. The above terms and conditions shall be governed by the laws of the State of Illinois [insert “Netherlands” where European HERE Data is used], without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the jurisdiction of the State of Illinois [insert “The Netherlands” where European HERE Data is used] for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. Government End Users. If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a “commercial item” as that term is defined at 48 C.F.R. (“FAR”) 2.101, is licensed in accordance with these End-User Terms, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following “Notice of Use,” and shall be treated in accordance with such Notice:
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B. Canada Data. The following provi- sions apply to the Data for Canada, which may include or reflect data from third party licensors (“Third Party Data”), including Her Majesty the Queen in Right of Canada (“Her Majesty”), Canada Post Corporation (“Canada Post”) and the Department of Natural Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client agrees that its use of the Third Party Data is subject to the following provi- sions:
a. Disclaimer: The Third Party Data is licensed on an “as is” basis. The licensors of such data, including Her Majesty, Canada Post and NRCan, make no guarantees, representa- tions or warranties respecting such data, either express or implied, arising by law or otherwise, including but not limited to, effectiveness, completeness, accuracy or fitness for a particular purpose. b. Limitation on Liability: The Third Party Data licensors, including Her Majesty, Canada Post and NRCan, shall not be liable: (i) in respect of any claim, demand or action, irre- spective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or possession of such Data; or (ii) in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the Data.
2. Copyright Notice: In connection with each copy of all or any portion of the Data for the Territory of Canada, Client shall affix in a conspicuous manner the following copyright notice on at least one of: (i) the label for the storage media of the copy; (ii) the packaging for the copy; or (iii) other materials packaged with the copy, such as user manuals or end user license agree- ments: “This data includes information taken with permission from Canadian authorities, including © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase(cid:0)®, © The Department of Natural Resources Canada. All rights reserved.” 3. End-User Terms: Except as other- wise agreed by the parties, in connec- tion with the provision of any portion of the Data for the Territory of Canada to End-Users as may be authorized under the Agreement, Client shall provide such End-Users, in a reason- ably conspicuous manner, with terms (set forth with other end user terms required to be provided under the Agreement, or as otherwise may be provided, by Client) which shall include the following provisions on behalf of the Third Party Data licensors, including Her Majesty, Canada Post and NRCan:
The Data may include or reflect data of licensors, including Her Majesty the Queen in the Right of Canada (“Her Majesty”), Canada Post Corporation (“Canada Post”) and the Department of Natural Resources Canada (“NRCan”). Such data is licensed on an “as is” basis. The licensors, including Her Majesty, Canada Post and NRCan, make no guarantees, representations or warranties respecting such data,
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either express or implied, arising by law or otherwise, including but not limited to, effectiveness, complete- ness, accuracy or fitness for a particular purpose. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in respect of any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action alleging any loss, injury or damages, direct or indirect, which may result from the use or posses- sion of the data or the Data. The licensors, including Her Majesty, Canada Post and NRCan, shall not be liable in any way for loss of revenues or contracts, or any other consequential loss of any kind resulting from any defect in the data or the Data. End User shall indemnify and save harmless the licensors, including Her Majesty, Canada Post and NRCan, and their officers, employees and agents from and against any claim, demand or action, irrespective of the nature of the cause of the claim, demand or action, alleging loss, costs, expenses, damages or injuries (including injuries resulting in death) arising out of the use or possession of the data or the Data.
4. Additional Provisions: The terms contained in this Section are in addi- tion to all of the rights and obligations of the parties under the Agreement. To the extent that any of the provi- sions of this Section are inconsistent with, or conflict with, any other provi- sions of the Agreement, the provisions of this Section shall prevail.
II. Mexico. The following provision applies to the Data for Mexico, which includes certain data from the Instituto Nacional de Estadística y Geografía (“INEGI”): A. Any and all copies of the Data and/or packaging containing Data for Mexico shall contain the following notice: “Fuente: INEGI (Instituto Nacional de Estadística y Geografía)”
III. Latin America Territory A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Territory Ecuador
Notice “INSTITUTO GEOGRAFICO MILITAR DEL ECUADOR AUTORIZACION N° IGM- 2011-01- PCO-01 DEL 25 DE ENERO DE 2011” “source: © IGN 2009 - BD TOPO ®”
Guade- loupe, French Guiana and “Fuente: INEGI (Instituto Marti- Nacional de Estadística y nique Geografía)” Mexico IV. Middle East Territory
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A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Country Jordan
Notice “© Royal Jordanian Geographic Centre”. The foregoing notice requirement for Jordan Data is a material term of the Agreement. If Client or any of its permitted sublicensees (if any) fail to meet such requirement, HERE shall have the right to terminate Client’s license with respect to the Jordan Data.
B. Jordan Data. Client and its permitted sublicensees (if any) are restricted from licensing and/or otherwise distributing HERE’s database for the country of Jordan (“Jordan Data”) for use in Enter- prise Applications to (i) non-Jordanian entities for use of the Jordan Data solely in Jordan or (ii) Jordan-based customers. In addition, Client, its permitted subli- censees (if any) and End-Users are restricted from using the Jordan Data in Enterprise Applications if such party is (i) a non-Jordanian entity using the Jordan Data solely in Jordan or (ii) a Jordan-based customer. For purposes of the foregoing, “Enterprise Applica- tions” shall mean Geomarketing applic- ations, GIS applications, mobile business asset management applications, call center applications, telematics applica- tions, public organization Internet applications or for providing geocoding services.
V. Europe Territory A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to Traffic Codes. Client acknowledges and agrees that in certain countries of the Europe Territory, Client will need to obtain rights directly from third party RDS-TMC code providers to receive and use the Traffic Codes in the Data and to deliver to End-Users Transactions in any way derived from or based on such Traffic Codes. For such countries, HERE shall deliver the Data incorporating Traffic Codes to Client only after receiving certification from Client of its having obtained such rights. 2. Display of Third Party Rights Legends for Belgium. Client shall, for each Transaction that uses Traffic Codes for Belgium, provide the following notice to the End-User: “Traffic Codes for Belgium are provided by the Ministerie van de Vlaamse Gemeenschap and the Ministèrie de l’Equipement et des Transports.”
B. Paper Maps. With respect to any license granted to Client relating to making, selling or distributing paper maps (i.e., a map fixed on a paper or paper-like medium): (a) such license with respect to Data for the Territory of Great Britain is conditioned on Client’s entering into and complying with a separate written agreement with the Ordnance Survey (“OS”) to create and sell paper maps, Client’s paying to the OS any and all applicable paper map royalties, and Client’s complying with the OS copyright notice requirements; (b) such license for selling or otherwise distributing for charge with respect to Data for the Territory of Czech Republic
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is conditioned on Client’s obtaining prior written consent from Kartografie a.s.; (c) such license for selling or distributing with respect to Data for the Territory of Switzerland is conditioned on Client’s obtaining a permit from Bundesamt für Landestopografie of Switzerland; (d) Client is restricted from using Data for the Territory of France to create paper maps with a scale between 1:5,000 and 1:250,000; and (e) Client is restricted from using any Data to create, sell or distribute paper maps that are the same or substantially similar, in terms of data content and specific use of color, symbols and scale, to paper maps published by the European national mapping agencies, including without limitation, Landervermessungämter of Germany, Topografische Dienst of the Netherlands, Nationaal Geografisch Instituut of Belgium, Bundesamt für Landestopografie of Switzerland, Bundesamt für Eich-und Vermessung- swesen of Austria, and the National Land Survey of Sweden. C. OS Enforcement. Without limiting Section IV(B) above, with respect to Data for the Territory of Great Britain, Client acknowledges and agrees that the Ordnance Survey (“OS”) may bring a direct action against Client to enforce compliance with the OS copyright notice (see Section IV(D) below) and paper map requirements (see Section IV(B) above) contained in this Agreement. D. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy: Country(ies)
Notice
Austria
Croatia Cyprus, Estonia, Latvia, Lithuania, Moldova, Poland, Slovenia and/or Ukraine France
Germany
Great Britain
Greece Hungary
Italy
Norway
Portugal Spain
“© Bundesamt für Eich- und Vermessungswesen”
“© EuroGeographics” “source: © IGN 2009 – BD TOPO ®” “Die Grundlagendaten wurden mit Genehmigung der zuständigen Behörden entnommen” “Contains Ordnance Survey data © Crown copyright and database right 2010 Contains Royal Mail data © Royal Mail copyright and database right 2010” “Copyright Geomatics Ltd.” “Copyright © 2003; Top-Map Ltd.” “La Banca Dati Italiana è stata prodotta usando quale riferimento anche cartografia numerica ed al tratto prodotta e fornita dalla Regione Toscana.” “Copyright © 2000; Norwe- gian Mapping Authority” “Source: IgeoE – Portugal” “Información geográfica propiedad del CNIG”
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Sweden
Switzer- land
“Based upon electronic data © National Land Survey Sweden.” “Topografische Grundlage: © Bundesamt für Landestopo- graphie.
E. Respective Country Distribution. Client acknowledges that HERE has not received approvals to distribute map data for the following countries in such respective countries: Albania, Belarus, Kyrgyzstan, Moldova and Uzbekistan. HERE may update such list from time to time. The license rights granted to Client under this TL with respect to the Data for such countries are contingent upon Client’s compliance with all applicable laws and regulations, including, without limitation, any required licenses or approvals to distribute the Application incorporating such Data in such respective countries.
VI. Australia Territory A. Third Party Notices. Any and all copies of the Data and/or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to the Territory (or portion thereof) included in such copy:
Copyright. Based on data provided under license from PSMA Australia Limited (www.psma.com.au).
Product incorporates data which is © 20XX Telstra Corporation Limited, GM Holden Limited, Intelematics Australia Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In addition to the foregoing, the End-User Terms for any Application containing RDS-TMC Traffic Codes for Australia shall contain the following notice: “Product incorporates traffic location codes which is © 20XX Telstra Corpora- tion Limited and its licensors.”
VII. China Territory Personal Use Only You agree to use this Data together with [insert name of Client Application] for the solely personal, non-commercial purposes for which you were licensed, and not for service bureau, time-sharing or other similar purposes. Accordingly, but subject to the restrictions set forth in the following paragraphs, you may copy this Data only as necessary for your personal use to (i) view it, and (ii) save it, provided that you do not remove any copyright notices that appear and do not modify the Data in any way. You agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. Restrictions Except where you have been specifically licensed to do so by NAV2 , and without limiting the preceding paragraph, you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles, capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b)
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with or in communication with any positioning devices or any mobile or wireless-connected electronic or computer devices, including without limitation cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. You agree to cease using this Data if you fail to comply with these terms and conditions. Limited Warranty NAV2 warrants that (a) the Data will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt, and (b) any support services provided by NAV2 shall be substantially as described in applicable written materials provided to you by NAV2, and NAV2’s support engineers will make commercially reasonable efforts to solve any problem issues. rigCustomer Remedies NAV2 and its suppliers’ entire liability and your exclusive remedy shall be, at NAV2’s sole discretion, either (a) return of the price paid, if any, or (b) repair or replacement of the Data that do not meet NAV2’s Limited Warranty and that are returned to NAV2
with a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from accident, abuse, or misapplication. Any replacement Data will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Neither these remedies nor any product support services offered by NAV2 are available without proof of purchase from an authorized international source.No Other Warranty: EXCEPT FOR THE LMITED WARRANTY SET FORTH ABOVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OWNERSHIP OR NON-INFRINGEMENT. Certain warranty exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you. Limited Liability: TO THE EXTENT PERMITTED BY APPLICABLE LAW, NAV2 AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU: IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE INFROMATION, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NAV2 OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL NAV2’s OR ITS SUPPLIERS’ LIABILITY HEREUNDER EXCEED THE PRICE PAID. Certain liability exclusions may not be permitted under applicable law, so to that extent the above exclusion may not apply to you.453
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Export Control You agree not to export to anywhere any part of the Data provided to you or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations. IP Protection The Data are owned by NAV2 or its suppliers and are protected by applicable copyright and other intellectual property law and treaties. The Data are provided solely on the basis of a license to use, not sale. Entire Agreement These terms and conditions constitute the entire agreement between NAV2(and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. Governing Law. The above terms and conditions shall be governed by the laws of the People’s Republic of China, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. Any dispute arising from or in connection with the Data provided to you hereunder shall be submitted to the Shanghai International Economic and Trade Arbitration Commission for arbitration.
Gracenote® Copyright CD and music-related data from Gracenote, Inc., copyright© 2000-2007
Gracenote. Gracenote Software, copyright © 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525, #6,061,680, #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6.240,459, #6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523. Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the "Powered by Gracenote™" logo are trademarks of Gracenote. Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608
("Gracenote"). The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers ("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote.454
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You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name. Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy.
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455
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Appendices
Vehicle with SYNC only United States and Mexico FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subject to the following two conditions: (1) This equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation. Vehicle with SYNC with Touchscreen/My Touch FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.WARNING
Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met.
The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
456
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
A/C See: Climate Control.........................................107
About This Manual...........................................7
ABS See: Brakes...........................................................160
ABS driving hints See: Hints on Driving With Anti-LockBrakes.................................................................161
Accessories.....................................................416
Exterior style.........................................................416
Interior style..........................................................416
Lifestyle..................................................................416
Peace of mind......................................................416
Accessories See: Replacement PartsRecommendation.............................................11
Active Park Assist.........................................168
Automatic Steering into ParkingSpace.................................................................169
Deactivating the Park Assist Feature..........170
Troubleshooting the System...........................171
Using Active Park Assist..................................168
Adjusting the Headlamps.........................226
Horizontal Aim Adjustment............................227
Vertical Aim Adjustment.................................226
Adjusting the Steering Wheel....................67
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.........................................107
Alarm See: Anti-Theft Alarm........................................66
Ambient Lighting.............................................77
Anti-Theft Alarm............................................66
Arming the Alarm................................................66
Disarming the Alarm...........................................66
Appendices....................................................435
Audible Warnings and Indicators............90
Automatic Transmission WarningChime..................................................................90
Engine On Warning Chime...............................90
Headlamps On Warning Chime.....................90
Key in Ignition Warning Chime........................90
Keyless Warning Alert .......................................90
Parking Brake On Warning Chime.................90
Audio Control...................................................67
Seek, Next or Previous.......................................68C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Audio Input Jack...........................................295
Audio System................................................282
General Information.........................................282
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................283
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................285
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................287
Menu Structure..................................................288
Autolamps.........................................................73
Windshield Wiper ActivatedHeadlamps.........................................................74
Automatic Climate Control.......................107
Temperature Control........................................108
Automatic Transmission............................157
Automatic Transmission..................................157
Brake-Shift Interlock.........................................158
If Your Vehicle Gets Stuck In Mud orSnow..................................................................159
Automatic Transmission Fluid Check.............................................................222
Autowipers........................................................70
Auxiliary Power Points................................124
110-volt AC power point...................................124
12-volt DC power point.....................................124
Locations...............................................................124Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats..................................................22
Types of Booster Seats......................................23
Brake Fluid Check........................................222
Brakes...............................................................160
General Information..........................................160
Breaking-In.....................................................188
Bulb Specification Chart............................231Cabin Air Filter................................................110
California Proposition 65..............................11
Capacities and Specifications................279
Specifications......................................................279
Car Wash See: Cleaning the Exterior..............................236457
Index
Cleaning the Alloy Wheels.......................240
Cleaning the Engine....................................237
Cleaning the Exterior..................................236
Exterior Chrome Parts......................................236
Exterior Plastic Parts.........................................237
Stripes or Graphics............................................237
Underbody............................................................237
Cleaning the Instrument Panel and Instrument Cluster Lens.........................239
Cleaning the Interior...................................238
Cleaning the Windows and Wiper Blades...........................................................238
Clearing All MyKeys........................................51
Climate............................................................397
Climate Control Voice Commands.............399
Climate Control.............................................107
Collision, Damage or Fire Event..............195
Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles Equipped With High Voltage Batteries......................195
Coolant Check See: Engine Coolant Check.............................218
Crash Sensors and Airbag Indicator........42
Creating a MyKey.............................................51
Programming/Changing ConfigurableSettings................................................................51
Cruise Control.................................................68
Principle of Operation.......................................175
Cruise control See: Using Cruise Control.................................175
Customer Assistance.................................198Data Recording..................................................9
Event Data Recording...........................................9
Service Data Recording........................................9
Daytime Running Lamps.............................75
Type 1 - Conventional(Non-Configurable)........................................75
Type 2 - Configurable..........................................75
Digital Radio..................................................290
HD Radio Reception and StationTroubleshooting.............................................291
Direction Indicators........................................76Center Console..............................................126
Changing a Bulb...........................................227
Lamp Assembly Condensation.....................227
Replacing Fog, Park and Direction IndicatorBulbs..................................................................229
Replacing Headlamp Bulbs............................227
Replacing License Plate Lamp Bulb............231
Replacing Reverse Lamp and Tail LampBulbs.................................................................230
Replacing Tail, Brake and Direction
Indicator Bulbs...............................................229
Replacing the Center High Mounted Brake
Lamp Bulbs......................................................231
Changing a Fuse............................................212
Fuses........................................................................212
Changing the 12V Battery.........................223
Changing the Engine Air Filter.................233
Identifying Air Filter ElementComponents...................................................233
Installing the Engine Air Filter
Element............................................................234
Removing the Engine Air Filter
Element............................................................234
Changing the Wiper Blades.....................224
Changing the Front Wiper Blades...............225
Changing the Rear Window WiperBlade..................................................................225
Setting the Front Wipers in the Service
Position.............................................................225
Charging the High Voltage Battery.........151
Charge Port...........................................................154
Charging.................................................................154
Charging Equipment...........................................151
Disconnecting the Charging Coupler..........156
Locking the Charging Coupler........................155
Waiting to Charge...............................................155
Checking MyKey System Status...............53
Checking the Wiper Blades......................224
Child Restraint and Safety Belt Maintenance.................................................33
Child Safety.......................................................15
General Information.............................................15
Child Safety Locks..........................................25
Left-Hand Side......................................................26
Right-Hand Side...................................................26
Child Seat Positioning..................................24
Cleaning Leather Seats.............................239
Cleaning Products.......................................236458
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
Driver and Passenger Airbags...................36
Children and Airbags..........................................36
Proper Driver and Front Passenger SeatingAdjustment........................................................36
Driver Knee Airbag.........................................40
Driving Aids......................................................177
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps.........................75
Economical Driving......................................188
Electric Vehicle Information.....................378
Power.....................................................................385
Settings (Energi Only)......................................379
Emission Control System..........................146
On-Board Diagnostics (OBD-II)....................147
Readiness for Inspection and Maintenance(I/M) Testing...................................................148
End User License Agreement.................435
SYNC End User License Agreement(EULA)..............................................................435
Engine Block Heater....................................130
Using the Engine Block Heater.......................131
Engine Coolant Check................................218
Adding Coolant....................................................219
Adding Engine Coolant....................................220
Adding Inverter System ControllerCoolant.............................................................220
Checking the Engine Coolant.........................218
Checking the Inverter System ControllerCoolant..............................................................219
Engine Coolant and Inverter System
Controller Coolant.........................................218
Recycled Engine Coolant................................220
Severe Climates.................................................220
What You Should Know About Fail-SafeCooling...............................................................221
Engine Immobilizer See: Passive Anti-Theft System.....................65
Engine Oil Check............................................217
Adding Engine Oil................................................217
Low Engine Use...................................................218
Engine Oil Dipstick........................................217
Engine Specifications.................................275Entertainment..............................................354
A/V Inputs..............................................................371
AM/FM Radio......................................................356
Bluetooth Audio...................................................371
Browsing Device Content...............................355
CD............................................................................366
SD Card Slot and USB Port............................367
SIRIUS® Satellite Radio (IfActivated).........................................................361
Supported Media Players, Formats and
Metadata Information.................................370
Environment......................................................14
Event Data Recording See: Data Recording..............................................9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418
SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only)..........................418
Exterior Mirrors...............................................80
Fold-Away Exterior Mirrors................................81
Heated Exterior Mirrors.......................................81
Integrated Blind Spot Mirrors...........................81
Power Exterior Mirrors........................................80
Signal Indicator Mirrors.......................................81Fastening the Safety Belts.........................28
Safety Belt Extension Assembly....................30
Safety Belt Locking Modes...............................29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Temporary Mobility Kit...........................243
Floor Mats.......................................................190
Fog Lamps - Front See: Front Fog Lamps.........................................76
Ford Credit..........................................................11
(U.S. Only).................................................................11
Front Fog Lamps............................................76
Front Passenger Sensing System.............37
Fuel and Refueling.......................................138
Fuel Consumption........................................145
Calculating Fuel Economy..............................146
Filling the Tank....................................................146
Fuel Filter.........................................................222459
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
Heated Windows and Mirrors...................110
Heated Exterior Mirrors.....................................110
Heated Rear Window.........................................110
Heating See: Climate Control.........................................107
HEV See: Hybrid Electric Vehicle............................132
High Voltage Battery Cut-Off Switch............................................................156
High Voltage Battery...................................149
General Information..........................................149
Hill Start Assist...............................................161
Switching the System On and Off...............162
Using Hill Start Assist.......................................162
Hints on Controlling the Interior Climate..........................................................108
Cooling the Interior Quickly............................109
General Hints.......................................................108
Heating the Interior Quickly............................109
Recommended Settings for Cooling .........109
Recommended Settings for Heating..........109
Side Window Defogging in ColdWeather............................................................109
Hints on Driving With Anti-Lock Brakes.............................................................161
Hood Lock See: Opening and Closing the Hood...........213
Hybrid Electric Vehicle................................132
Hybrid Vehicle Operation.................................133
Plug-in Power Mode and Hybrid Mode(C-MAX Energi Only)....................................132
Ignition Switch................................................127
In California (U.S. Only).............................199
Information Display Control......................68
Multimedia Controls...........................................69
Information Displays......................................91
General Information.............................................91Fuel Quality.....................................................139
Choosing the Right Fuel...................................139
Fuel Freshness Mode (Energi VehiclesOnly)...................................................................139
Octane Recommendations............................139
Fuel Shutoff....................................................192
Fuses................................................................204
Fuse Specification Chart..........................204
Luggage Compartment Fuse Panel...........209
Passenger Compartment FusePanel..................................................................207
Power Distribution Box...................................204
Pre-Fuse Box.......................................................204Garage Door Opener See: Universal Garage Door Opener.............119
Gauges...............................................................84
Left Information Display....................................84
Right Information Display.................................86
General Information on Radio Frequencies...................................................44
Intelligent Access.................................................44
General Maintenance Information.......420
Multi-point Inspection.....................................423
Owner Checks and Services..........................422
Protecting Your Investment..........................420
Why Maintain Your Vehicle?.........................420
Why Maintain Your Vehicle at YourDealership?.....................................................420
Getting Assistance Outside the U.S. and Canada..........................................................201
Getting the Services You Need...............198
Away From Home..............................................198
Global Opening..............................................80
Opening the Windows.......................................80Handbrake See: Parking Brake..............................................161
Hazard Warning Flashers...........................192
Headlamp Exit Delay.....................................75
Head Restraints..............................................112
Adjusting the Head Restraint..........................113
Heated Seats...................................................117460
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Information....................................................388
911 Assist...............................................................394
Alerts......................................................................394
Calendar...............................................................394
Sirius Travel Link................................................392
SYNC Services (If Equipped, United StatesOnly).................................................................389
Vehicle Health Report (If Equipped, United
States Only)...................................................396
Where Am I?........................................................397
Information Messages...............................100
AdvanceTrac®....................................................100
Alarm......................................................................100
Battery and Charging System (HighVoltage).............................................................101
Doors........................................................................101
Fuel..........................................................................102
Hill Start Assist....................................................102
Keys and Intelligent Access............................102
Maintenance........................................................103
MyKey.....................................................................104
Park Aid..................................................................105
Park Brake.............................................................105
Power Steering....................................................105
Remote Start.......................................................105
Tire Pressure Monitoring System.................106
Transmission........................................................106
Installing Child Seats.....................................16
Child Seats...............................................................16
Using Lap and Shoulder Belts..........................17
Using Lower Anchors and Tethers forCHildren (LATCH)............................................19
Using Tether Straps..............................................21
Instrument Cluster........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps......................74
Vehicles Without Front Fog Lamps...............75
Interior Lamps.................................................76
Front Interior Lamp..............................................76
Front Interior Lamp - With PanoramaRoof.......................................................................77
Rear Interior Lamp................................................77
Interior Mirror...................................................82
Auto-Dimming Mirror..........................................82
Introduction.........................................................7Index Jump Starting the Vehicle.........................193
Connecting the Jumper Cables.....................193
Jump Starting......................................................194
Preparing Your Vehicle......................................193
Removing the Jumper Cables........................195Keyless Starting.............................................127
Ignition Modes.....................................................128
Keys and Remote Controls.........................44
Lighting Control...............................................73
Headlamp Flasher................................................73
High Beams.............................................................73
Lighting...............................................................73
Load Carrying.................................................178
Load Limit........................................................179
Vehicle Loading - with and without aTrailer..................................................................179
Locking and Unlocking.................................56
Activating Intelligent Access ...........................57
Autolock..................................................................58
Battery Saver.........................................................59
Illuminated Entry..................................................59
Illuminated Exit.....................................................59
Mechanical Key.....................................................57
Opening a Rear Door from Inside...................57
Power Door Locks................................................56
Remote Control....................................................56
Smart Unlocks For Integrated KeyheadTransmitter........................................................58
Smart Unlocks For Intelligent Access Keys
................................................................................58
Locks...................................................................56
Luggage Covers.............................................178
Removing the Shade.........................................178Maintenance...................................................213
General Information...........................................213461
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
Ordering Additional Owner's Literature.....................................................202
Obtaining a French Owner’s Manual.........202
Overhead Console........................................126
Parking Aid......................................................166
Front Sensing System.......................................167
Rear Sensing System........................................166
Parking Aids....................................................166
Parking Brake..................................................161
Passive Anti-Theft System.........................65
SecuriLock®...........................................................65
PATS See: Passive Anti-Theft System.....................65
Perchlorate.........................................................11
Personal Safety System™..........................34
How Does the Personal Safety SystemWork?..................................................................34
Phone...............................................................373
Making Calls.........................................................374
Pairing Subsequent Phones...........................374
Pairing Your Phone for the First Time.........374
Phone Menu Options........................................375
Phone Settings...................................................376
Phone Voice Commands.................................377
Receiving Calls....................................................375
Text Messaging...................................................375
Post-Crash Alert System...........................197
Power Door Locks See: Locking and Unlocking.............................56
Power Liftgate..................................................61
Hands-Free Feature............................................63
Obstacle Detection.............................................63
Opening and Closing the Liftgate...................61
Setting the Liftgate Open Height...................62
Stopping the Liftgate Movement...................62
Power Seats.....................................................115
Power Lumbar......................................................116
Power Steering Fluid Check.....................222
Power Windows..............................................79
Accessory Delay...................................................80
Bounce-Back.........................................................79
One-Touch Down.................................................79
One-Touch Up.......................................................79
Window Lock.........................................................79
Protecting the Environment........................14Manual Liftgate..............................................60
Closing the Liftgate.............................................60
Opening the Liftgate..........................................60
Manual Seats..................................................114
Adjusting the Height of the Driver'sSeat......................................................................115
Lumbar Adjustment (If Equipped)...............115
Moving the Seat Backward andForward..............................................................114
Recline Adjustment............................................115
Media Hub......................................................296
Message Center See: Information Displays..................................91
Mirrors See: Heated Windows and Mirrors...............110
See: Windows and Mirrors................................79
Mobile Communications Equipment.......13
Motorcraft Parts...........................................276
MyFord Touch™...........................................336
General Information.........................................336
MyFord Touch™ Troubleshooting.........410
MyKey Troubleshooting...............................54
MyKey™............................................................50
Principle of Operation........................................50
Navigation.......................................................401
cityseekr................................................................403
Map Mode............................................................405
Navigation Map Updates...............................408
Navigation Voice Commands......................408
Point of Interest (POI) Categories..............402
Quick-touch Buttons........................................407
Setting a Destination........................................401
Setting Your Navigation Preferences.........404
Normal Scheduled Maintenance..........424
Intelligent Oil-Life Monitor™........................424
Normal Maintenance Intervals.....................424Oil Check See: Engine Oil Check........................................217
Opening and Closing the Hood...............213
Closing the Hood................................................214
Opening the Hood..............................................213462
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
Rear Seat Armrest.........................................118
Rear Seats.........................................................117
Folding the Seatback .........................................117
Unfolding the Seatback.....................................117
Rear Under Floor Storage..........................178
Rear View Camera........................................172
Using the Rear View Camera System..........172
Rear View Camera See: Rear View Camera....................................172
Rear Window Wiper and Washers............71
Rear Window Washer..........................................72
Rear Window Wiper..............................................71
Refueling...........................................................141
Easy Fuel™ Capless Fuel System(Non-Energi Vehicles).................................142
Easy Fuel™ Capless System (Energi
Vehicles Only).................................................143
Remote Control..............................................44
Car Finder................................................................48
Integrated Keyhead Transmitters .................44
Intelligent Access Key.........................................45
Remote Start (If Equipped).............................48
Replacing the Battery.........................................46
Sounding a Panic Alarm....................................48
Remote Start..................................................110
Automatic Settings..............................................111
Removing a Headlamp..............................227
Repairing Minor Paint Damage..............240
Replacement Parts Recommendation.........................................11
Collision Repairs.....................................................11
Scheduled Maintenance and MechanicalRepairs...................................................................11
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)..............................................................203
Reporting Safety Defects (U.S. Only)..............................................................202Roadside Assistance....................................191
Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................191
Vehicles Sold in Canada: Using Roadside
Assistance.........................................................191
Vehicles Sold in the United States: Getting
Roadside Assistance.....................................191
Vehicles Sold in the United States: Using
Roadside Assistance.....................................191
Roadside Emergencies................................191
Running-In See: Breaking-In..................................................188
Running Out of Fuel....................................140
Refilling With a Portable FuelContainer..........................................................140
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31
Belt-Minder™.........................................................31
Safety Belts.......................................................27
Principle of Operation.........................................27
Safety Belt Warning Lamp and Indicator Chime................................................................31
Conditions of operation......................................31
Safety Canopy™.............................................41
Safety Precautions......................................138
Satellite Radio..............................................292
Satellite Radio Electronic Serial Number(ESN)................................................................293
Satellite Radio Reception Factors...............293
SIRIUS® Satellite Radio Service..................293
Troubleshooting.................................................294
Scheduled Maintenance Record...........428
Scheduled Maintenance..........................420
Seats...................................................................112
Security..............................................................65
Settings...........................................................344
Clock.......................................................................345
Display...................................................................345
Settings..................................................................347
Sound....................................................................346
Vehicle...................................................................346
Side Airbags.....................................................39
Sitting in the Correct Position...................112
Snow Chains See: Using Snow Chains.................................269463
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
SYNC™............................................................297
General Information..........................................297
SYNC™ Troubleshooting..........................327
Tailgate See: Manual Liftgate..........................................60
See: Power Liftgate..............................................61
Technical Specifications See: Capacities and Specifications.............275
Temporary Mobility Kit..............................243
(Type 2).................................................................248
First Stage: Inflating the Tire with SealingCompound and Air.......................................250
First Stage: Reinflating the Tire with Sealing
Compound and Air.......................................245
General Information.........................................244
Second Stage: Checking TirePressure...........................................................246
Tips for Use of the Kit......................................244
What to Do after the Tire has BeenSealed................................................................247
What to Do After the Tire has Been
Sealed...............................................................253
What to Do When a Tire Is
Punctured........................................................245
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................200
Tire Care..........................................................255
Glossary of Tire Terminology........................256
Information About Uniform Tire QualityGrading.............................................................255
Information Contained on the Tire
Sidewall............................................................257
Temperature A B C............................................256
Traction AA A B C...............................................255
Treadwear.............................................................255
Tire Inflation When Punctured See: Temporary Mobility Kit...........................243
Tire Pressure Monitoring System...........270
Changing Tires With a Tire PressureMonitoring System.........................................271
Understanding Your Tire Pressure
Monitoring System ........................................271
Tire Repair Kit See: Temporary Mobility Kit...........................243
Special Notices................................................12
New Vehicle Limited Warranty.........................12
Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................12
On-board Diagnostics (OBD-II).......................12
Special Instructions..............................................12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................426
Exceptions............................................................427
Speed Control See: Cruise Control.............................................175
Stability Control............................................164
Principle of Operation.......................................164
Starter Switch See: Ignition Switch............................................127
Starting a Gasoline Engine.......................128
Guarding Against Exhaust Fumes...............130
Important Ventilating Information..............130
Switching Off the Vehicle When It IsMoving...............................................................130
Switching Off the Vehicle When It Is
Stationary.........................................................129
Vehicles with an Ignition Key..........................128
Vehicles with Keyless Start.............................128
Starting and Stopping the Engine..........127
General Information...........................................127
Steering.............................................................177
Electric Power Steering.....................................177
Steering Wheel................................................67
Storage Compartments.............................126
Sun Shades......................................................82
Bounce-Back.........................................................83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................83
Sun Visors.........................................................82
Illuminated Vanity Mirror...................................82
Supplementary Restraints System.........35
Principle of Operation.........................................35
Symbols Glossary.............................................7
SYNC™ Applications and Services.......312
911 Assist................................................................312
SYNC AppLink.....................................................318
SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, Unites States Only).....................................................316
Vehicle Health Report.......................................314464
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
Using SYNC™ With Your Phone.............301
Accessing Features through the PhoneMenu.................................................................305
Accessing Your Phone Settings...................308
Making Calls........................................................304
Pairing a Phone for the First Time...............302
Pairing Subsequent Phones..........................302
Phone Options during an Active Call.........304
Phone Voice Commands................................302
Receiving Calls...................................................304
System Settings................................................309
Text Messaging...................................................307
Using Traction Control................................163
Switching the System Off Using aSwitch................................................................163
Switching the System Off Using the
Information Display Controls....................163
System Indicator Lights and
Messages..........................................................163
Using Voice Recognition...........................299
Initiating a Voice Session................................299
System Interaction and Feedback.............300
Utilizing the Mediation/Arbitration Program (Canada Only)........................200
Vehicle Care...................................................236
General Information.........................................236
Vehicle Certification Label........................277
Vehicle Identification Number.................277
Vehicle Storage............................................240
12V Battery............................................................241
Body.........................................................................241
Brakes.....................................................................242
Cooling System...................................................241
Engine......................................................................241
Fuel System..........................................................241
General...................................................................241
Miscellaneous.....................................................242
Removing Vehicle From Storage..................242
Tires.........................................................................242
Ventilation See: Climate Control.........................................107
VIN See: Vehicle Identification Number.............277
Voice Control...................................................68Tires See: Wheels and Tires.....................................243
Towing a Trailer.............................................186
Towing the Vehicle on Four Wheels..........................................................186
Emergency Towing............................................186
Recreational Towing..........................................187
Towing..............................................................186
Traction Control............................................163
Principle of Operation.......................................163
Transmission Code Designation............278
Transmission...................................................157
Transmission See: Transmission...............................................157
Transporting the Vehicle...........................186
Under Hood Overview - Hybrid Electric Vehicle (HEV)..............................................214
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................216
Unique Driving Characteristics................132
Universal Garage Door Opener................119
HomeLink Wireless Control System.............119
USB Port.........................................................295
Using Cruise Control....................................175
ECO Cruise Control.............................................176
Switching Cruise Control Off..........................176
Switching Cruise Control On...........................175
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................269
Using Stability Control...............................165
AdvanceTrac® with Roll Stability Control™(RSC®)..............................................................165
Using SYNC™ With Your Media Player.............................................................319
Accessing Your Play Menu..............................323
Connecting Your Digital Media Player to theUSB Port...........................................................319
Media Menu Features.......................................322
Media Voice Commands................................320
System Settings.................................................325
What's Playing?.................................................320465
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Index
Warning Lamps and Indicators................86
Anti-Lock Braking System.................................87
Battery......................................................................87
Brake System.........................................................87
Cruise Control........................................................87
Direction Indicator................................................87
Door Ajar..................................................................87
Engine and Motor CoolantTemperature......................................................87
Engine Oil................................................................87
EV Later...................................................................88
EV Now.....................................................................87
Fasten Safety Belt...............................................88
Front Airbag...........................................................88
Front Fog Lamps..................................................88
High Beam..............................................................88
Liftgate Ajar............................................................88
Low Battery............................................................88
Low Fuel Level......................................................88
Low Tire Pressure Warning..............................88
Overdrive Cancel and Grade Assist..............88
Parking Lamps......................................................88
Powertrain Fault...................................................88
Ready to Drive.......................................................89
Service Engine Soon...........................................89
Stability Control...................................................89
Stability Control Off............................................89
Stop Safely.............................................................89
Vehicle Plugged in...............................................89
Washer Fluid Check.....................................222
Washers See: Cleaning the Exterior..............................236
See: Wipers and Washers.................................70
Waxing..............................................................237
Wheels and Tires.........................................243
Technical Specifications.................................273
Windows and Mirrors....................................79
Windshield Wipers.........................................70
Intermittent Wipe.................................................70
Speed dependent wipers (ifequipped)...........................................................70
Wipers and Washers.....................................70
Wrecker Towing See: Transporting the Vehicle.......................186466
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
2015 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual
fordowner.com
ford.ca
’
March 2015
Second Printing Owner’s Manual C-MAX Hybrid/Energi Litho in U.S.A.FM5J 19A321 FB
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015
All rights reserved. Part Number: 20150223221558
Table of Contents
Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags.....................................................39
Driver Knee Airbag.........................................40
Safety Canopy™.............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal...............................................43
Keys and Remote Controls General Information on Radio Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or RemoteControl...........................................................49
MyKey™ Principle of Operation..................................50
Creating a MyKey.............................................51
Clearing All MyKeys........................................51
Checking MyKey System Status...............53
Using MyKey With Remote StartSystems.........................................................54
MyKey Troubleshooting...............................54
Locks Locking and Unlocking.................................56
Manual Liftgate..............................................60
Power Liftgate..................................................61
Security Passive Anti-Theft System........................65
Anti-Theft Alarm............................................66
Steering Wheel Adjusting the Steering Wheel....................67
Audio Control...................................................67
Voice Control...................................................68
Cruise Control.................................................68
Information Display Control......................68Introduction About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit..........................................................11
Replacement PartsRecommendation........................................11
Special Notices................................................12
Mobile CommunicationsEquipment.....................................................13
Export Unique Options..................................13
Environment Protecting the Environment........................14
Child Safety General Information.......................................15
Installing Child Seats.....................................16
Booster Seats..................................................22
Child Seat Positioning..................................24
Child Safety Locks..........................................25
Safety Belts Principle of Operation...................................27
Fastening the Safety Belts.........................28
Safety Belt Height Adjustment................30
Safety Belt Warning Lamp and IndicatorChime..............................................................31
Safety Belt Minder..........................................31
Child Restraint and Safety BeltMaintenance................................................33
Personal Safety System™ Personal Safety System™..........................34
Supplementary RestraintsSystem
Principle of Operation..................................35
C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Table of Contents
Wipers and Washers Windshield Wipers.........................................70
Autowipers........................................................70
Rear Window Wiper and Washers............71
Lighting Lighting Control...............................................73
Autolamps.........................................................73
Instrument Lighting Dimmer......................74
Headlamp Exit Delay.....................................75
Daytime Running Lamps.............................75
Front Fog Lamps............................................76
Direction Indicators........................................76
Interior Lamps.................................................76
Ambient Lighting.............................................77
Windows and Mirrors Power Windows..............................................79
Global Opening..............................................80
Exterior Mirrors...............................................80
Interior Mirror...................................................82
Sun Visors.........................................................82
Sun Shades......................................................82
Instrument Cluster Gauges...............................................................84
Warning Lamps and Indicators................86
Audible Warnings and Indicators............90
Information Displays General Information.......................................91
Information Messages...............................100
Climate Control Automatic Climate Control.......................107
Hints on Controlling the InteriorClimate........................................................108
Heated Windows and Mirrors...................110
Cabin Air Filter................................................110C-MAX (CCG) Canada/United States of America, enUSA, Second Printing
Remote Start..................................................110
Seats Sitting in the Correct Position...................112
Head Restraints..............................................112
Manual Seats..................................................114
Power Seats.....................................................115
Rear Seats.........................................................117
Heated Seats...................................................117
Rear Seat Armrest.........................................118
Universal Garage DoorOpener
Universal Garage Door Opener................119
Auxiliary Power Points Auxiliary Power Points................................124
Storage Compartments Center Console..............................................126
Overhead Console........................................126
Starting and Stopping theEngine
General Information.....................................127
Ignition Switch................................................127
Keyless Starting.............................................127
Starting a Gasoline Engine.......................128
Engine Block Heater....................................130
Unique Driving Character-istics
Hybrid Electric Vehicle................................132
Fuel and Refueling Safety Precautions......................................138
Fuel Quality.....................................................139
