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before attempting these operations. Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices. Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions.
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Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features. TeleNav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy. 1. Safe and Lawful Use You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions; (c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked; (d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement; (e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag). You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 2. Account Information You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete. 3. Software License Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon
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any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties. 3.1 License Limitations You agree not to do any of the following: (a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav's or its suppliers' trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d) distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that (i) infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or (iii) is harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav.
4. Disclaimers To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas. TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you.
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Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. 7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement.
5. Limitation of Liability TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV'S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 6. Arbitration and Governing Law You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the
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8. Miscellaneous 8.1
This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof. 8.2
Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement 8.3
By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, "Notices") electronically. TeleNav may provide such Notices by posting them on TeleNav's Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software. 8.4
TeleNav's or your failure to require performance of any provision shall not affect that party's right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.8.5
If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect 8.6
The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words "include" and "including" and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words "without limitation". 9. Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the TeleNav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to TeleNav's third party vendor licensors: NavTeq End User License Agreement END USER TERMS The content provided ("Data") is licensed, not sold. By opening this package, or installing, copying, or otherwise using the Data, you agree to be bound by the terms of this agreement. If you do not agree to the terms of this agreement, you are not permitted to install, copy, use, resell or transfer the Data. If you wish to reject the terms of this agreement, and have not408
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installed, copied, or used the Data, you must contact your retailer or NAVTEQ North America, LLC ("NT") within thirty (30) days of purchase for a refund of your purchase price. To contact NT, please visit www.navteq.com. The Data is provided for your personal, internal use only and may not be resold. It is protected by copyright, and is subject to the following terms (this "End User License Agreement") and conditions which are agreed to by you, on the one hand, and NAVTEQ North America, LLC ("NT") and its licensors (including their licensors and suppliers) on the other hand. The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®. NT holds a nonexclusive license from the United States Postal Service ® to publish and sell ZIP+4 ® information. © United States Postal Service ® 2009. Prices are not established, controlled or approved by the United States Postal Service ® The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4. The Data for Mexico includes certain Data from Instituto Nacional de Estadística y Geografía. TERMS AND CONDITIONS License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes. Except as otherwise set forth herein, you agree not to otherwise
reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. License Limitations on Transfer: Your limited license does not allow transfer or resale of the Data, except on the condition that you may transfer the Data and all accompanying materials on a permanent basis if: (a) you retain no copies of the Data; (b) the recipient agrees to the terms of this End User License Agreement; and (c) you transfer the Data in the exact same form as you purchased it by physically transferring the original media (e.g., the CD-ROM or DVD you purchased), all original packaging, all Manuals and other documentation. Specifically, Multi-disc sets may only be transferred or sold as a complete set as provided to you and not as a subset thereof. Additional License Limitations: Except where you have been specifically licensed to do so by NT in a separate written agreement, and without limiting the preceding paragraph, your license is conditioned on use of the Data as prescribed in this agreement, and you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet management or similar applications; or (b) with, or in communication with, including without limitation, cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs.
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OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA, ANY DEFECT IN THIS DATA, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Export Control: You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such export laws, rules or regulations prohibit NT from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. Entire Agreement: These terms and conditions constitute the entire agreement between NT (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.
WARNING
This Data may contain inaccurate or incomplete information due to the passage of time, changing
circumstances, sources used and the nature of collecting comprehensive geographic Data, any of which may lead to incorrect results.
No Warranty: This Data is provided to you "as is" , and you agree to use it at your own risk. NT and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error free. Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you. Disclaimer of Liability: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS
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Severability: You and NT agree that if any portion of this agreement is found illegal or unenforceable, that portion shall be severed and the remainder of the Agreement shall be given full force and effect. Governing Law: The above terms and conditions shall be governed by the laws of the State of Illinois, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the personal jurisdiction of the State of Illinois for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. Government End Users: If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a "commercial term" as that term is defined at 48 C.F.R. ("FAR") 2.101, is licensed in accordance with this End User License Agreement, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following "Notice of Use", and be treated in accordance with such Notice: NOTICE OF USE CONTRACTOR (MANUFACTURER/SUPPLIER) NAME: NAVTEQ CONTRACTOR (MANUFACTURER/SUPPLIER) ADDRESS: 425 West Randolph Street, Chicago, IL 60606.
This Data is a commercial item as defined in FAR 2.101
and is subject to the End User License Agreement under which this Data was provided. © 2011 NAVTEQ. All rights reserved. If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify NAVTEQ prior to seeking additional or alternative rights in the Data. Wi-Fi hotspot data provided by JiWire, © 2013 JiWire. Gracenote® Copyright CD and music-related data from Gracenote, Inc., copyright© 2000-2007
Gracenote. Gracenote Software, copyright © 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525, #6,061,680, #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6.240,459, #6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523. Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the "Powered by Gracenote™" logo are trademarks of Gracenote. Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608
("Gracenote").411
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The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers ("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote
become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name. Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy. THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES' RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL
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WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. © Gracenote 2007. FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.WARNING
Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met.
The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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Ford Extended Service Plan (ESP)
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. Only) More than 32 million Ford and Lincoln owners have discovered the powerful protection of Ford Extended Service Plan. It is the only extended service plan backed by Ford Motor Company, and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage. Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford Extended Service Plan. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs. Up to 500+ Covered Vehicle Components There are four Extended Service Plans with different levels of coverage. Ask your authorized dealer for details. 1. PremiumCARE - Our most
comprehensive coverage. With over 500 covered components, this plan is so complete that we generally only discuss what’s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items. 3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29 critical
components.
Ford Extended Service Plan is honored by all authorized Ford and Lincoln dealers in the U.S. and Canada. It is the only extended service plan authorized and backed by Ford Motor Company.
That means you get: • Reliable, quality service anywhere you
go
• Repairs performed by factory trained technicians, using Genuine Ford and Lincoln parts
Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs. Extended Rental Benefits If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including Bumper to Bumper warranty repairs, or Field Service Actions. Roadside Assistance Exclusive 24/7 roadside assistance, including: •
Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance Travel expense reimbursement for • lodging, meals and rental car
• Destination assistance for taxi, shuttle,
rental car coverage and emergency transportation
Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP, thereby improving resale value.
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Avoid the Rising Cost of Properly Maintaining Your Vehicle! Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance, and select items that routinely wear out. The coverage is prepaid, so you never have to worry about affording your vehicle maintenance. It covers regular checkups, routine inspections, preventive care and replacement of select items that require periodic attention for normal wear: • Windshield Wiper Blades • • • • • • Diesel Exhaust Fluid Replenishment
Spark Plugs (except in California) The Clutch Disc Brake Pads and Linings Shock Absorbers Belts and Hoses
Contact your selling authorized Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest Free Finance Options Available Take advantage of our interest free installment payment plan. Just a 10% down payment will provide you with an affordable, no interest, no fee payment program. To learn more, call our Ford ESP specialists at 800-367-3377. Don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles! Complete the information below and mail to: Ford ESP P.O. Box 8072
Royal Oak, MI 48068-0039Name (PLEASE PRINT)
APT.#
STATE
ZIP
415
ADDRESS
CITY
E-MAIL
C-MAX (CCG)
Ford Extended Service Plan (ESP)
SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford Extended Service Plan provides benefits such as: • Rental reimbursement • Coverage for certain maintenance and
wear items
• Protection against repair costs after your New Vehicle Limited Warranty Coverage expires
• Roadside Assistance benefits There are several Ford Extended Service Plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network of participating authorized Ford Motor Company dealers. The Lincoln Maintenance Protection Plan is honored at authorized Lincoln dealers. Note: Repairs performed outside of Canada and the United States are not eligible for Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you.
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Scheduled Maintenance
GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when you sell or trade it. Keep all receipts for completed maintenance with your vehicle. We have established regular maintenance intervals for your vehicle based upon rigorous testing. It is important that you have your vehicle serviced at the proper times. These intervals serve two purposes; one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down. It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner's manual. See Capacities and Specifications (page 265). Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance. Why Maintain Your Vehicle at Your Dealership? Factory-Trained Technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping. They can perform any services that are required on your vehicle, from general maintenance to collision repairs. Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability, durability and resale value. To maintain the proper performance of your vehicle and its emission control systems, make sure you have scheduled maintenance performed at the designated intervals. C-MAX Full Hybrid Your vehicle is equipped with an information display, which indicates the proper oil change interval. This interval may be up to one year or 10000 miles (16000 kilometers).
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Scheduled Maintenance
All Vehicles Your vehicle is very sophisticated and built with multiple, complex, performance systems. Every manufacturer develops these systems using different specifications and performance features. That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. We strongly recommend the use of only genuine Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle. Additives and Chemicals This owner's manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle. We do not recommend using chemicals or additives not approved by us as part of your vehicle’s normal maintenance. Please consult your warranty information.
When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing. Make sure you reset the oil monitoring system after each oil change. If your information display resets prematurely, becomes inoperative or the vehicle battery becomes discharged or disconnected, the oil monitoring system resets to 100% oil life. You should change your engine oil one year or 10000 miles (16000 kilometers) from the previous oil change. Never exceed one year or 10000
miles (16000 kilometers) between oil change intervals. C-MAX Energi Plug-in Hybrid Your vehicle is equipped with the Intelligent Oil-Life Monitor system, which displays a message in the information display at the proper oil change interval. This interval may be up to two years or 20000 miles (32000 kilometers). When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing. Make sure you reset the Intelligent Oil-Life Monitor after each oil change. If your information display resets prematurely or becomes inoperative, you should perform the oil change interval at six months or 5000 miles (8000
kilometers) from your last oil change. Never exceed two years or 20000 miles (32000 kilometers) between oil change intervals.418
C-MAX (CCG)
Scheduled Maintenance
Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained technicians at your dealership, should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately.
Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical. Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary.
419
C-MAX (CCG)
Scheduled Maintenance
Check Every 12 Months (C-MAX Energi Plug-in Hybrid Only) Inspect the engine oil filter for signs of damage such as rust, paint blistering, scratches or dents. If any of these conditions are present, replace the filter. See Normal Scheduled Maintenance (page 421).
Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Multi-point inspection
Accessory drive belt(s) Battery performance
Engine air filter Exhaust system
Exterior lamps operation
Fluid levels*; fill if necessary
For oil and fluid leaks Half-shaft dust boots
Hazard warning system operation
Horn operation
Radiator, cooler, heater and A/C hoses Suspension components for leaks or
damage
Steering and linkage
Tires for wear and proper pressure** Windshield for cracks, chips or pits Washer spray and wiper operation
* Brake, coolant recovery reservoir, automatic transmission and window washer **If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It is a comprehensive way to perform a thorough inspection of your vehicle. Your checklist gives you immediate feedback on the overall condition of your vehicle.
420
C-MAX (CCG)
Scheduled Maintenance
NORMAL SCHEDULED MAINTENANCE Intelligent Oil-Life Monitor® (C- MAX Energi Plug-in Hybrid Only) Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduces environmental
waste at the same time. This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED in the information display. The following table provides examples of vehicle use and its impact on oil change intervals. It is a guideline only. Actual oil change intervals depend on several factors and generally decrease with severity of use.
Miles (kilometers)
When to expect the OIL CHANGE REQUIRED message Vehicle use and example
7500-10000
(12000-16000)5000-7499
(8000-11999)3000-4999
(4000-7999)Normal
Normal commuting with highway driving No, or moderate, load or towing Flat to moderately hilly roads No extended idling
Severe Moderate to heavy load or towing Mountainous or off-road conditions Extended idling Extended hot or cold operation
Extreme
Maximum load or towing Extreme hot or cold operation
421
C-MAX (CCG)
Scheduled Maintenance
Normal Maintenance Intervals C-MAX Full Hybrid
Normal scheduled maintenance1, 2
Every 12 months or 10000
miles (16000 km). The oil monitoring system displays a message in the informa- tion display.Change engine oil and filter.3
Rotate tires, inspect tire wear and measure tread depth. Inspect automatic transmission fluid level. Consult dealer for requirements. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect engine cooling system and motor/electronics cooling system strength and hoses. Inspect exhaust system and heat shields. Inspect half-shaft boots. Inspect steering linkage, ball joints, suspension and tie- rod ends. Inspect wheels and related components for abnormal noise, wear, looseness or drag.1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. 2 Perform multi-point inspection (recommended). 3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil Check (page 212).
Every 20000 miles (32000
km) Every 30000 miles (48000
km) At 100000 miles (160000
km)Other maintenance items* Replace cabin air filter.
Replace engine air filter.
Change engine coolant and motor/electronics coolant.**
422
C-MAX (CCG)
Scheduled Maintenance
Other maintenance items* Replace spark plugs.
Every 100000 miles (160000 km) Every 150000 miles (240000 km) * Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. ** Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
Change automatic transmission fluid.
C-MAX Energi Plug-in Hybrid
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake. Inspect engine cooling system and motor/electronics cooling system strength and hoses. Inspect exhaust system and heat shields. Inspect half-shaft boots. Inspect steering linkage, ball joints, suspension and tie-rod ends. Inspect wheels and related components for abnormal noise, wear, looseness or drag. 1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals. 2 Perform multi-point inspection (recommended). 3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See Engine Oil Check (page 212).423
C-MAX (CCG)
Scheduled Maintenance
Other maintenance items 1
Rotate tires, inspect tire wear and measure tread depth.Every 10000 miles (16000
km)Inspect engine oil filter for corrosion. 2
Perform multi-point inspection (recommended). Replace cabin air filter.Replace spark plugs.
Replace engine air filter.
Change engine coolant and motor/electronics coolant. 3
Every 20000 miles (32000
km) Every 30000 miles (48000
km) At 100000 miles (160000
km) Every 100000 miles (160000 km) Every 150000 miles (240000 km) 1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. 2 Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required. Do not reset the Intelligent Oil-Life Monitor. 3 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).Change automatic transmission fluid.
SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions, you need to perform extra maintenance as indicated. If you operate your vehicle occasionally under any of these conditions, it is not necessary to perform the extra maintenance. For specific recommendations, see your dealership service advisor or technician.
424
C-MAX (CCG)
Scheduled Maintenance
Perform the services shown in the following tables when specified or within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED message appearing in the information display. • Example 1: The OIL CHANGE REQUIRED message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000
kilometer) automatic transmission fluid replacement.• Example 2: The OIL CHANGE
REQUIRED message has not come on, but the odometer reads 30000
miles (48000 kilometers) (for example, the Intelligent Oil-Life Monitor was reset at 25000 miles [40000 kilometers]). Perform the engine air filter replacement.Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
As required
Inspect frequently, service as required
C-MAX full hybrid: Change engine oil and filter every 12
months or 10000 miles (16000 km). The oil monitoring system displays a message in the information display. Perform services listed in the Normal Scheduled Mainten- ance chart. C-MAX Energi plug-in hybrid: Change engine oil and filter as indicated by information display and perform services listed in the Normal Scheduled Maintenance chart.* Replace cabin air filter. Replace engine air filter. Replace spark plugs.Every 60000 miles (96000
km) * C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 212).Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Inspect frequently, service as required
Every 5000 miles (8000
km)Replace cabin air filter. Replace engine air filter. Inspect the wheels and related components for abnormal noise, wear, looseness or drag. Rotate tires, inspect tires for wear and measure tread depth.
425
C-MAX (CCG)
Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Every 5000 miles (8000
km) or six monthsChange engine oil and filter.* Perform multi-point inspection.
* C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 212).
Exceptions There are some exceptions your Normal Scheduled Maintenance: California fuel filter replacement: If you register your vehicle in California, the California Air Resources Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle's useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
Hot climate oil change intervals: Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates using an American Petroleum Institute (API) Certified for Gasoline Engines (Certification mark) oil of SM or SN quality, the normal oil change interval is 5000 miles (8000
kilometers). If the available API SM or SN oils are not available, then the oil change interval is 3000 miles (4800 kilometers). Engine air filter and cabin air filter replacement: The life of the engine air filter and cabin air filter is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter.426
C-MAX (CCG)
Scheduled Maintenance
SCHEDULED MAINTENANCE RECORD
427
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp Scheduled Maintenance
428
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp Scheduled Maintenance
429
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp Scheduled Maintenance
430
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp Scheduled Maintenance
431
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp Scheduled Maintenance
432
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp Scheduled Maintenance
433
C-MAX (CCG)
E146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:DealerstampE146852RepairOrder#:Distance:Enginehours(optional):Multi-pointinspection(recommended):Signature:Dealerstamp 434
C-MAX (CCG)
Index
A/C See: Climate Control.........................................105
About This Manual...........................................7
Protecting the Environment................................7
ABS See: Brakes...........................................................156
ABS driving hints See: Hints on Driving With Anti-LockBrakes.................................................................157
Accessories....................................................397
Exterior style........................................................397
Interior style.........................................................397
Lifestyle.................................................................397
Peace of mind.....................................................397
Accessories See: Replacement PartsRecommendation.............................................11
Active Park Assist.........................................164
Automatic Steering into ParkingSpace.................................................................165
Deactivating the Park Assist Feature.........166
Troubleshooting the System..........................167
Using Active Park Assist..................................164
Adjusting the Headlamps..........................221
Horizontal Aim Adjustment...........................222
Vertical Aim Adjustment..................................221
Adjusting the Steering Wheel...................65
Airbag Disposal...............................................42
Air Conditioning See: Climate Control.........................................105
Alarm See: Anti-Theft Alarm........................................64
Ambient Lighting............................................75
Anti-Theft Alarm............................................64
Arming the Alarm.................................................64
Disarming the Alarm...........................................64
Appendices....................................................399
Audible Warnings and Indicators.............87
Automatic Transmission WarningChime...................................................................87
Engine On Warning Chime................................87
Headlamps On Warning Chime......................87
Key in Ignition Warning Chime.........................87
Keyless Warning Alert ........................................87
Parking Brake On Warning Chime..................87C-MAX (CCG)
Audio Control..................................................65
Seek, Next or Previous.......................................66
Audio Input Jack...........................................285
Audio System.................................................272
General Information..........................................272
Audio unit - Vehicles With: AM/FM/CD/ SYNC..............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD...........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD....................................................................277
Menu Structure...................................................278
Autolamps..........................................................71
Automatic Climate Control......................105
Temperature Control........................................106
Automatic Transmission............................153
Automatic Transmission..................................153
Brake-Shift Interlock.........................................154
If Your Vehicle Gets Stuck In Mud orSnow...................................................................155
Automatic Transmission Fluid Check..............................................................217
Autowipers.......................................................68
Auxiliary Power Points.................................121
110-volt AC power point....................................121
12-volt DC power point......................................121
Locations.................................................................121Bonnet Lock See: Opening and Closing the Hood..........209
Booster Seats...................................................21
Types of Booster Seats......................................22
Brake Fluid Check..........................................217
Brakes...............................................................156
General Information..........................................156
Breaking-In.....................................................184
Bulb Specification Chart...........................227Cabin Air Filter...............................................108
California Proposition 65..............................11
Capacities and Specifications................265
Technical Specifications.................................269
Car Wash See: Cleaning the Exterior...............................232435
Index
Center Console..............................................123
Changing a Bulb...........................................222
Lamp Assembly Condensation....................222
Replacing Fog, Park and Turn SignalBulbs..................................................................224
Replacing Headlamp Bulbs...........................223
Replacing License Plate Lamp Bulb...........227
Replacing Reverse Lamp and Tail LampBulbs:.................................................................226
Replacing Tail, Brake and Turn Signal
Bulbs..................................................................225
Replacing the Center High Mounted Brake
Lamp Bulbs......................................................227
Changing a Fuse...........................................207
Fuses.......................................................................207
Changing the 12V Battery..........................218
Changing the Engine Air Filter.................229
Identifying Air Filter ElementComponents...................................................229
Installing the Engine Air Filter
Element............................................................230
Removing the Engine Air Filter
Element............................................................230
Changing the Wiper Blades......................219
Changing the Front Wiper Blades...............220
Changing the Rear Window WiperBlade.................................................................220
Setting the Front Wipers in the Service
Position.............................................................220
Charging the High Voltage Battery........148
CHARGING THE HIGH-VOLTAGE BATTERY(ENERGI VEHICLES)....................................148
Checking MyKey System Status..............50
Checking the Wiper Blades.......................219
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14
General Information.............................................14
Child Safety Locks..........................................24
Left-Hand Side......................................................25
Right-Hand Side...................................................25
Child Seat Positioning..................................23
Cleaning Leather Seats.............................235
Cleaning Products.......................................232
Cleaning the Alloy Wheels.......................236
Cleaning the Engine....................................233Cleaning the Exterior..................................232
Cleaning Plastic Exterior Parts......................233
Exterior Chrome..................................................232
Stripes or Graphics (if equipped)................232
Underbody............................................................233
Cleaning the Instrument Panel and Instrument Cluster Lens.........................234
Cleaning the Interior...................................234
Cleaning the Windows and Wiper Blades...........................................................234
Clearing All MyKeys.......................................50
Climate............................................................384
Climate Control Voice Commands.............385
Climate Control.............................................105
Collision, Damage or Fire Event...............191
Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles Equipped With High Voltage Batteries.......................191
Coolant Check See: Engine Coolant Check.............................213
Crash Sensors and Airbag Indicator.........41
Creating a MyKey...........................................50
Programming/Changing ConfigurableSettings...............................................................50
Cruise Control.................................................66
Principle of Operation........................................171
Cruise control See: Using Cruise Control..................................171
Customer Assistance..................................194Data Recording..................................................9
Event Data Recording...........................................9
Service Data Recording........................................9
Daytime Running Lamps.............................73
Digital Radio..................................................280
HD Radio Reception and StationTroubleshooting.............................................281
Direction Indicators........................................73
Driver and Passenger Airbags....................35
Children and Airbags...........................................35
Proper Driver and Front Passenger SeatingAdjustment........................................................35
Driver Knee Airbag.........................................39
Driving Aids......................................................173
Driving Hints...................................................184
Driving Through Water................................185436
C-MAX (CCG)
Index
DRL See: Daytime Running Lamps.........................73
Economical Driving......................................184
Electric Vehicle Information....................364
Power.......................................................................371
Settings (Energi Only).....................................365
Emission Control System..........................143
On-Board Diagnostics (OBD-II)...................144
Readiness for Inspection/Maintenance(I/M) Testing...................................................144
End User License Agreement.................399
SYNC® End User License Agreement(EULA)..............................................................399
Engine Block Heater.....................................127
Using the Engine Block Heater......................128
Engine Coolant Check.................................213
Adding Coolant....................................................214
Adding Engine Coolant.....................................215
Adding Inverter System ControllerCoolant..............................................................215
Checking the Engine Coolant.........................213
Checking the Inverter System ControllerCoolant..............................................................213
Engine Coolant and Inverter System
Controller Coolant.........................................213
Recycled Engine Coolant.................................215
Severe Climates..................................................215
What You Should Know About Fail-SafeCooling...............................................................216
Engine Immobilizer See: Passive Anti-Theft System.....................63
Engine Oil Check...........................................212
Adding Engine Oil................................................212
Resetting the Oil Life MonitoringSystem...............................................................212
Engine Oil Dipstick........................................212
Engine Specifications................................265Entertainment...............................................341
A/V Inputs.............................................................357
AM/FM Radio......................................................343
Bluetooth Audio..................................................357
Browsing Device Content................................341
CD............................................................................352
SD Card Slot and USB Port............................353
SIRIUS® Satellite Radio (IfActivated)........................................................348
Supported Media Players, Formats and
Metadata Information................................356
Event Data Recording See: Data Recording..............................................9
Export Unique Options..................................13
Exterior Mirrors.................................................77
Fold-Away Exterior Mirrors...............................78
Heated Exterior Mirrors......................................78
Integrated Blind Spot Mirrors...........................78
Power Exterior Mirrors.........................................77
Signal Indicator Mirrors......................................78Fastening the Safety Belts..........................27
Restraint of Pregnant Women.........................27
Safety Belt Extension Assembly....................29
Safety Belt Locking Modes...............................28
Flat Tire Inflation See: Temporary Mobility Kit..........................239
Floor Mats.......................................................186
Fog Lamps - Front See: Front Fog Lamps.........................................73
Ford Credit..........................................................11
(U.S. Only).................................................................11
Ford Extended Service Plan (ESP)........414
SERVICE PLANS (CANADA ONLY).............416
SERVICE PLANS (U.S. Only)..........................414
Front Fog Lamps.............................................73
Front Passenger Sensing System............36
Fuel and Refueling.......................................135
Fuel Consumption........................................142
Calculating Fuel Economy..............................142
Filling the Tank.....................................................142
Fuel Filter..........................................................217437
C-MAX (CCG)
Index
Heated Windows and Mirrors..................107
Heated Exterior Mirror......................................108
Heated Rear Window........................................107
Heating See: Climate Control.........................................105
HEV See: Hybrid Electric Vehicle............................129
High Voltage Battery Cut-Off Switch.............................................................151
High Voltage Battery...................................146
General Information..........................................146
Hill Start Assist..............................................157
Using Hill Start Assist.......................................158
Hints on Controlling the Interior Climate..........................................................107
General Hints........................................................107
Hints on Driving With Anti-Lock Brakes.............................................................157
Hood Lock See: Opening and Closing the Hood..........209
Hybrid Electric Vehicle................................129
Hybrid Vehicle Operation (C-MAX Hybridand C-MAX Energi).......................................130
Plug-in Power Mode and Hybrid Mode
(C-MAX Energi Only)....................................129
Ignition Switch...............................................124
In California (U.S. Only).............................195
Information Display Control......................66
Multimedia Controls............................................67
Information Displays....................................88
General Information...........................................88
Information.....................................................375
911 Assist................................................................381
Alerts......................................................................380
Calendar.................................................................381
SIRIUS Travel Link..............................................378
SYNC Services (If Equipped, United StatesOnly)..................................................................375
Vehicle Health Report......................................383Fuel Quality.....................................................136
Choosing the Right Fuel...................................136
Fuel Freshness Mode (Energi VehiclesOnly)...................................................................136
Octane Recommendations............................136
Fuel Shutoff...................................................188
Fuses................................................................200
Fuse Specification Chart..........................200
Luggage Compartment Fuse Panel...........205
Passenger Compartment FusePanel.................................................................203
Power Distribution Box...................................200
Pre-Fuse Box......................................................200Garage Door Opener See: Universal Garage Door Opener.............117
Gauges................................................................81
Common Displays................................................82
Left Information Display.....................................81
Right Information Display..................................81
General Information on Radio Frequencies...................................................43
Intelligent Access.................................................43
General Maintenance Information.........417
Multi-point Inspection.....................................420
Owner Checks and Services..........................419
Protecting Your Investment............................417
Why Maintain Your Vehicle?...........................417
Why Maintain Your Vehicle at YourDealership?......................................................417
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194
Away From Home..............................................194
Global Opening................................................77
Opening the Windows........................................77Handbrake See: Parking Brake..............................................157
Hazard Warning Flashers..........................188
Headlamp Exit Delay.....................................73
Head Restraints.............................................110
Adjusting the Head Restraint...........................111
Heated Seats...................................................115438
C-MAX (CCG)
Index Lighting Control................................................71
Headlamp Flasher.................................................71
High Beams..............................................................71
Lighting................................................................71
Load Carrying..................................................174
Load Limit........................................................175
Vehicle Loading....................................................175
Locking and Unlocking.................................55
Activating Intelligent Access ..........................56
Autolock...................................................................57
Battery Saver.........................................................58
Illuminated Entry..................................................58
Illuminated Exit.....................................................58
Mechanical Key.....................................................56
Opening a Rear Door from Inside..................56
Power Door Locks................................................55
Remote Control....................................................55
Smart Unlocks For Integrated KeyheadTransmitter.........................................................57
Smart Unlocks For Intelligent Access Keys
................................................................................57
Locks...................................................................55
Luggage Covers..............................................174
Removing the Shade.........................................174
Maintenance.................................................209
General Information.........................................209
Manual Liftgate..............................................59
Closing the Liftgate.............................................59
Opening the Liftgate...........................................59
Manual Seats..................................................112
Adjusting the Height of the Driver'sSeat......................................................................113
Lumbar Adjustment (If Equipped)...............113
Moving the Seat Backward andForward...............................................................112
Recline Adjustment............................................113
Media Hub......................................................286
Message Center See: Information Displays................................88
Mirrors See: Heated Windows and Mirrors...............107
See: Windows and Mirrors................................76
Mobile Communications Equipment.......12Information Messages.................................98
AdvanceTrac®......................................................98
Alarm........................................................................99
Battery and Charging System (HighVoltage)..............................................................99
Doors........................................................................99
Fuel..........................................................................100
Hill Start Assist...................................................100
Keys and Intelligent Access...........................100
Maintenance.........................................................101
MyKey......................................................................102
Park Aid..................................................................103
Park Brake.............................................................103
Power Steering....................................................103
Remote Start.......................................................103
Tire Pressure Monitoring System.................104
Transmission........................................................104
Installing Child Seats.....................................15
Child Seats...............................................................15
Using Lap and Shoulder Belts..........................16
Using Lower Anchors and Tethers forCHildren (LATCH)............................................18
Using Tether Straps.............................................20
Instrument Cluster.........................................81
Instrument Lighting Dimmer......................72
Vehicles With Front Fog Lamps......................72
Vehicles Without Front Fog Lamps...............72
Interior Lamps..................................................73
Front Interior Lamp .............................................74
Rear Interior Lamp................................................74
Interior Mirror....................................................79
Auto-Dimming Mirror..........................................79
Introduction.........................................................7Jump-Starting the Vehicle........................188
Connecting the Jumper Cables.....................189
Jump Starting......................................................190
Preparing Your Vehicle.....................................188
Removing the Jumper Cables.......................190Keyless Starting.............................................124
Ignition Modes.....................................................125
Keys and Remote Controls.........................43439
C-MAX (CCG)
Index
Phone...............................................................359
Making Calls........................................................360
Pairing Subsequent Phones.........................360
Pairing Your Phone for the FirstTime..................................................................360
Phone Menu Options........................................361
Phone Settings...................................................362
Phone Voice Commands................................363
Receiving Calls.....................................................361
Text Messaging....................................................361
Post-Crash Alert System...........................193
Power Door Locks See: Locking and Unlocking.............................55
Power Liftgate................................................60
Obstacle Detection.............................................62
Opening and Closing the Liftgate..................60
Setting the Liftgate Open Height...................62
Power Seats.....................................................113
Power Lumbar......................................................114
Power Steering Fluid Check......................217
Power Windows..............................................76
Accessory Delay.....................................................77
Bounce-Back..........................................................76
One-Touch Down.................................................76
One-Touch Up.......................................................76
Window Lock..........................................................76Rear Seat Armrest.........................................116
Rear Seats........................................................115
Folding the Seatback (If Equipped).............115
Unfolding the Seatback....................................115
Rear Under Floor Storage..........................174
Rear View Camera.......................................168
Using the Rear View Camera System.........168
Rear View Camera See: Rear View Camera...................................168
Rear Window Wiper and Washers...........70
Rear Window Washer.........................................70
Rear Window Wiper............................................70
Refueling..........................................................138
Easy Fuel™ Capless Fuel System(Non-Energi Vehicles).................................138
Easy Fuel™ Capless System (Energi
Vehicles Only).................................................139
Motorcraft Parts..........................................266
MyFord Touch™...........................................322
General Information..........................................322
MyKey Troubleshooting...............................52
MyKey™.............................................................49
Principle of Operation........................................49
Navigation......................................................387
cityseekr................................................................389
Map Mode............................................................392
Navigation Map Updates................................394
Navigation Voice Commands.......................394
Point of Interest (POI) Categories..............388
Quick-touch Buttons........................................393
Setting a Destination........................................387
Setting Your Navigation Preferences.........390
Normal Scheduled Maintenance...........421
Intelligent Oil-Life Monitor® (C-MAX EnergiPlug-in Hybrid Only).....................................421
Normal Maintenance Intervals.....................422Oil Check See: Engine Oil Check........................................212
Opening and Closing the Hood.............209
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner’s Manual..........198
Overhead Console........................................123
Parking Aid......................................................162
Front Sensing System.......................................163
Rear Sensing System........................................162
Parking Aids....................................................162
Parking Brake..................................................157
Passive Anti-Theft System.........................63
SecuriLock®...........................................................63
PATS See: Passive Anti-Theft System.....................63
Perchlorate.........................................................11
Personal Safety System™..........................33
How Does the Personal Safety SystemWork?...................................................................33
440
C-MAX (CCG)
Index
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation.....................................30
Safety Canopy™............................................39
Safety Precautions.......................................135
Satellite Radio..............................................282
Satellite Radio Electronic Serial Number(ESN)................................................................283
Satellite Radio Reception Factors...............283
SIRIUS® Satellite Radio Service..................283
Troubleshooting.................................................284
Scheduled Maintenance Record............427
Scheduled Maintenance............................417
Seats..................................................................110
Security..............................................................63
Settings...........................................................330
Clock........................................................................331
Display.....................................................................331
Settings..................................................................333
Sound.....................................................................332
Vehicle....................................................................332
Side Airbags.....................................................38
Sitting in the Correct Position...................110
Snow Chains See: Using Snow Chains.................................259
Special Notices................................................12
New Vehicle Limited Warranty.........................12
Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................12
Special Instructions..............................................12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................424
Exceptions............................................................426
Speed Control See: Cruise Control..............................................171
Stability Control...........................................160
Principle of Operation......................................160
Starter Switch See: Ignition Switch...........................................124Remote Control..............................................43
Car Finder................................................................47
Integrated Keyhead Transmitters .................43
Intelligent Access Key........................................44
Remote Start (C-MAX Energi Only)..............47
Replacing the Battery.........................................45
Sounding a Panic Alarm....................................47
Remote Start.................................................108
Automatic Settings...........................................108
Heated and Cooled Devices...........................109
Last Settings........................................................109
Removing a Headlamp..............................222
Repairing Minor Paint Damage..............236
Replacement Parts Recommendation.........................................11
Collision Repairs.....................................................11
Scheduled Maintenance and MechanicalRepairs...................................................................11
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)..............................................................199
Reporting Safety Defects (U.S. Only)..............................................................198
Roadside Assistance...................................187
Vehicles Sold In Canada : Getting RoadsideAssistance........................................................187
Vehicles Sold In Canada : Using Roadside
Assistance........................................................187
Vehicles Sold In The U.S.: Getting Roadside
Assistance........................................................187
Vehicles Sold In The U.S. : Using Roadside
Assistance........................................................187
Roadside Emergencies...............................187
Running-In See: Breaking-In..................................................184
Running Out of Fuel.....................................137
Refilling With a Portable FuelContainer...........................................................137
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30
Belt-Minder®.........................................................30
Safety Belts......................................................26
Principle of Operation........................................26441
C-MAX (CCG)
Index
Temporary Mobility Kit..............................239
First Stage: Reinflating the Tire with SealingCompound and Air........................................241
General Information.........................................240
Second Stage: Checking TirePressure............................................................242
Tips for Use of the Kit......................................240
What to Do after the Tire has BeenSealed...............................................................243
What to Do When a Tire Is Punctured........241
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care..........................................................245
Glossary of Tire Terminology........................246
Information About Uniform Tire QualityGrading.............................................................245
Information Contained on the Tire
