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compact spare is made to perform well at speeds up to 105 km/h (65 mph) for distances up to 5 000 km (3,000 mi), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again.
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Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel and other parts of the vehicle. Do not use the compact spare on other vehicles. Do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit the compact spare. Using them can damage the vehicle and can damage the chains too. Do not use tire chains on the compact spare.
7. Turn the retainer nut clockwise
until tight.
8. Replace the load floor.
The load floor may not lay flat.
The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can.
Storing the Compact Spare Tire and Tools Reverse the instructions for removing the spare tire and tools to store the compact spare tire.
Compact Spare Tire { WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.
Chevrolet Cruze Owner Manual - 2011
Black plate (78,1)
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Vehicle Care
Jump Starting For more information about the vehicle battery, see Battery on page 10‑25. If the battery has run down, try to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely.
{ WARNING
Batteries can hurt you. They can be dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough electricity to burn you.
If you do not follow these steps exactly, some or all of these things can hurt you.
Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle.
The jump start positive post (B) is located in the engine compartment on the driver side of the vehicle. The jump start negative grounding point (D) is the engine block or an engine mounting bolt.
Connect to a spot as far away from the discharged battery as possible. These locations are used instead of a direct connection to the battery. The positive jump start connection is under a trim cover. Open the cover door to expose the terminal. 1. Check the other vehicle. It must
have a 12-volt battery with a negative ground system. Notice: Only use a vehicle that has a 12-volt system with a negative ground for jump starting. If the other vehicle does not have a 12-volt system with a negative ground, both vehicles can be damaged. 2. Position the two vehicles so that
they are not touching.
3. Set the parking brake firmly and
put the shift lever in P (Park) with an automatic transmission, or neutral with a manual transmission. See Shifting Into Park (Automatic Transmission)
Chevrolet Cruze Owner Manual - 2011
Black plate (79,1)
on page 9‑20 with an automatic transmission, or Parking on page 9‑23 with a manual transmission.
Notice: If the radio or other accessories are left on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty. Always turn off the radio and other accessories when jump starting the vehicle. 4. Turn the ignition to LOCK/OFF.
Turn off all lights and accessories in both vehicles, except the hazard warning flashers if needed.
{ WARNING
An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan.
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{ WARNING
{ WARNING
Using a match near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water. You do not need to add water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, add water to take care of that first. If you don't, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.
Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.
5. Connect one end of the red
positive (+) cable to the jump start positive (+) post (B). 6. Connect the other end of
the red positive (+) cable to the positive (+) terminal of the good battery (A).
Chevrolet Cruze Owner Manual - 2011
Black plate (80,1)
10-80
Vehicle Care
7. Connect one end of the black
negative (–) cable to the negative (–) terminal of the good battery (C).
8. Connect the other end of the
black negative (–) cable to the negative (–) grounding point (D).
9. Start the engine in the vehicle with the good battery and run the engine at idle speed for at least four minutes.
10. Try to start the vehicle that
had the dead battery. If it will not start after a few tries, it probably needs service.
Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.
To disconnect the jumper cables from both vehicles: 1. Disconnect the black
negative (−) cable from the vehicle that had the dead battery.
2. Disconnect the black
negative (−) cable from the vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the good battery.
4. Disconnect the red positive (+)
cable from the other vehicle.
5. Return the covers over the positive (+) and negative (–) terminals to their original positions.
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine
Part or Remote Negative (–) Terminal
B. Good Battery or Remote Positive (+) and Remote Negative (–) Terminals
C. Dead Battery or Remote
Positive (+) Terminal
Recreational Vehicle Towing Recreational vehicle towing refers to towing the vehicle behind another vehicle – such as behind a motor home. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.
Towing
Towing the Vehicle Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program on page 13‑6. To tow the vehicle behind another vehicle for recreational purposes, such as behind a motorhome, see “Recreational Vehicle Towing” in this section.
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Here are some important things to consider before recreational vehicle towing:
The towing capacity of the towing vehicle. Be sure to read the tow vehicle manufacturer's recommendations.
. How far will the vehicle be
towed. Some vehicles have restrictions on how far and how long they can tow.
. Does the vehicle have the proper towing equipment. See your dealer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed. Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.
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Vehicle Care
Dinghy Towing (With Automatic Transmission)
Dinghy Towing (With Manual Transmission)
Notice: If the vehicle is towed with all four wheels on the ground, the drivetrain components could be damaged. The repairs would not be covered by the vehicle warranty. Do not tow the vehicle with all four wheels on the ground. Vehicles with an automatic transmission should not be towed with all four wheels on the ground. If the vehicle must be towed, a dolly should be used. See “Dolly Towing” that follows for more information.
To dinghy tow the vehicle from the front with all four wheels on the ground: 1. Position the vehicle to tow and
then secure it to the towing vehicle.
2. Shift the transmission to Neutral. 3. Turn the ignition to ACC/ACCESSORY.
4. To prevent the battery from draining while the vehicle is being towed, remove fuse 22, 23, 24, and 25 from the instrument panel fuse block. See Instrument Panel Fuse Block on page 10‑38 for more information.
Remember to reinstall the fuses once the destination has been reached. Notice: If 105 km/h (65 mph) is exceeded while towing the vehicle, it could be damaged. Never exceed 105 km/h (65 mph) while towing the vehicle.
Chevrolet Cruze Owner Manual - 2011
Black plate (83,1)
Dolly Towing
4. Clamp the steering wheel in a straight-ahead position with a clamping device designed for towing.
5. Remove the key from the
ignition.
6. Secure the vehicle to the dolly. 7. Release the parking brake.
Tow the vehicle with the two rear wheels on the ground and the front wheels on a dolly: To tow the vehicle with two wheels on the ground and a dolly: 1. Put the front wheels on a dolly. 2. Shift the automatic transmission
into P (Park) or a manual transmission into first gear.
3. Set the parking brake.
Notice: Towing the vehicle from the rear could damage it. Also, repairs would not be covered by the vehicle warranty. Never have the vehicle towed from the rear.
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Appearance Care
Exterior Care
Cleaning Exterior Lamps/ Lenses Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing the Vehicle” later in this section. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer. If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat.
Chevrolet Cruze Owner Manual - 2011
Black plate (84,1)
10-84
Vehicle Care
Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years.
To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Wash with water or use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam, or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Washing the Vehicle To preserve the vehicle's finish, keep it clean by washing it often. Do not wash the vehicle in direct sunlight and use a car washing soap.
Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal, or plastic on the vehicle. Approved cleaning products can be obtained from your dealer. Follow all manufacturer directions regarding correct product usage, necessary safety precautions, and appropriate disposal of any vehicle care product.
Chevrolet Cruze Owner Manual - 2011
Black plate (85,1)
Rinse the vehicle well, before washing and after, to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes could cause water to enter the vehicle. Avoid using high pressure washes closer than 30 cm (12 in) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Notice: Conveyor systems on some automatic car washes could damage the vehicle. There may not be enough clearance for the undercarriage. Check with the car wash manager before using the automatic car wash.
Shutter System
The vehicle may have a shutter system designed to help increase fuel economy. Keep the shutter system clean for proper operation. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 11‑6.
Vehicle Care
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Wheels and Trim — Aluminum or Chrome The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft, clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft, clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle's chrome with soap and water after exposure.
Chevrolet Cruze Owner Manual - 2011
Black plate (86,1)
10-86
Vehicle Care
Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only.
Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.
Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint‐ free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: . Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper
removal
Chevrolet Cruze Owner Manual - 2011
Black plate (87,1)
Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.
Finish Damage Any stone chips, fractures, or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Steering, Suspension, and Chassis Components Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Visually check constant velocity joints, rubber boots, and axle seals for leaks.
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Lubricate Body Components Lubricate all key lock cylinders, hood hinges, liftgate hinges, and steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. Flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this.
Chevrolet Cruze Owner Manual - 2011
Black plate (88,1)
10-88
Vehicle Care
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.
Interior Care The interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly. Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the interior.
Remove dust from small buttons and knobs with a small brush with soft bristles. Your dealer has products for cleaning the interior. When cleaning the interior, only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can result from using cleaners on surfaces for which they were not intended. Apply the cleaner directly to the cleaning cloth to prevent over-spray. Remove any accidental over-spray from other surfaces immediately. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Cleaners can contain solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions
on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. Do not clean the interior using the following cleaners or techniques: . Never use a knife or any other
sharp object to remove a soil from any interior surface.
. Never use a stiff brush. It can
cause damage.
. Never apply heavy pressure or
rub aggressively with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.
. Avoid laundry detergents or
dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per 3.78 L (1 gal) of water is a good guide. Use only mild, neutral-pH soaps.
Chevrolet Cruze Owner Manual - 2011
Black plate (89,1)
. Do not heavily saturate the upholstery while cleaning.
. Cleaners that contain solvents
can damage the interior.
Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with rotating brushes in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.
To clean: 1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.
4. Continue to gently rub the
5.
soiled area. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface.
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A paper towel can be used to blot excess moisture from the fabric or carpet after the cleaning process. Leather Leather, and lighter colored leather in particular, will need more frequent cleaning to prevent the buildup of dust, dirt, and colors transferred from other items so that these do not become permanent stains. To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Your dealer has a GM approved leather cleaner available that provides superior cleaning performance when used regularly on finished automotive leathers. Allow the leather to dry naturally. Do not use heat, steam, spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold
Chevrolet Cruze Owner Manual - 2011
Black plate (90,1)
Care of Safety Belts Keep belts clean and dry. { WARNING
Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
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Vehicle Care
to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Instrument Panel, Vinyl, and Other Plastic Surfaces To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not
use silicone or wax-based products, or those containing organic solvents to clean the interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Notice: Air fresheners contain solvents that may cause damage to plastics and painted surfaces. Follow the manufacturer’s instructions when using air fresheners in the vehicle. If air freshener comes in contact with paint or a plastic surface, blot immediately with a soft cloth. Damage caused by using air fresheners would not be covered by the vehicle warranty.
Chevrolet Cruze Owner Manual - 2011
Black plate (91,1)
Floor Mats
{ WARNING
If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the accelerator or brake pedal.
Use the following guidelines for proper floor mat usage:
The original equipment floor mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the accelerator or brake pedal. Always check that the floor mats do not interfere with the pedals.
. Use the floor mat with the
correct side up. Do not turn it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
Vehicle Care
10-91
Removing and Replacing the Floor Mats Pull up on the rear of the floor mat to unlock each retainer and remove.
Reinstall by lining up the floor mat retainer openings over the carpet retainers and snap into position. Make sure the floor mat is properly secured in place. Verify the floor mat does not interfere with the accelerator, clutch, or the brake pedal.
Chevrolet Cruze Owner Manual - 2011
Black plate (92,1)
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Vehicle Care
2 NOTES
Chevrolet Cruze Owner Manual - 2011
Black plate (1,1)
Service and Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . 11-6
Maintenance Replacement
Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Records
Maintenance Records . . . . . . . . 11-9
Service and Maintenance
11-1
General Information Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality.
Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services. Please read the information under Scheduled Maintenance. To keep the vehicle in good condition, see your dealer. The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑11.
. Are driven on reasonable road
surfaces within legal driving limits.
Chevrolet Cruze Owner Manual - 2011
Black plate (2,1)
11-2
Service and Maintenance
The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 11‑6 and Maintenance Replacement Parts on page 11‑8. We recommend the use of genuine parts from your dealer.
Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed. Tires should be rotated every 12 000 km/7,500 mi. See Tire Rotation on page 10‑53.
. Use the recommended fuel. See Recommended Fuel on page 9‑39.
{ WARNING
Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 10‑4.
At your dealer, you can be certain that you will receive the highest level of service available. Your dealer has specially trained service technicians, uses genuine replacement parts, as well as, up‐to‐date tools and equipment to ensure fast and accurate diagnostics.
Scheduled Maintenance
When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 10‑9. An Emission Control Service. When the CHANGE ENGINE OIL SOON DIC message or Code 82 DIC message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/600 mi. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer has trained service technicians who will perform this work and reset the system. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 mi since the last service. Reset the oil life
Chevrolet Cruze Owner Manual - 2011
Black plate (3,1)
Service and Maintenance
11-3
system whenever the oil is changed. See Engine Oil Life System on page 10‑12. Every Engine Oil Change . Change engine oil and filter.
Reset oil life system. See Engine Oil on page 10‑9 and Engine Oil Life System on page 10‑12. An Emission Control Service.
. Engine coolant level check. See Engine Coolant on page 10‑16.
. Engine cooling system
inspection. Visual inspection of hoses, pipes, fittings, and clamps and replacement, if needed.
. Windshield washer fluid level check. See Washer Fluid on page 10‑21.
. Windshield wiper blade
inspection for wear, cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Exterior Care on page 10‑83.
Worn or damaged wiper blade replacement. See Wiper Blade Replacement on page 10‑27. Tire inflation pressures check. See Tire Pressure on page 10‑47. Tire wear inspection. See Tire Inspection on page 10‑53.
. Rotate tires if necessary. See Tire Rotation on page 10‑53. Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked.
. Engine air cleaner filter
inspection. See Engine Air Cleaner/Filter on page 10‑14.
. Brake system inspection
(or every 12 months, whichever occurs first).
. Steering and suspension
inspection. Visual inspection for damaged, loose, or missing parts or signs of wear.
. Body hinges and latches,
key lock cylinders, and folding seat hardware lubrication. See Recommended Fluids and Lubricants on page 11‑6. More frequent lubrication may be required when the vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.
. Restraint system component
check. See Safety System Check on page 3‑24. Fuel system inspection for damage or leaks.
. Exhaust system and nearby heat
shields inspection for loose or damaged components.
Chevrolet Cruze Owner Manual - 2011
Black plate (4,1)
11-4
Service and Maintenance
Additional Required Services
Once a Month
Every 12 000 km/7,500 Mi . Rotate tires. Tires should be
rotated every 12 000 km/ 7,500 mi. See Tire Rotation on page 10‑53.
At Each Fuel Stop . Engine oil level check. See
Engine Oil on page 10‑9.
. Engine coolant level check. See Engine Coolant on page 10‑16.
. Windshield washer fluid level check. See Washer Fluid on page 10‑21.
Tire inflation check. See Tire Pressure on page 10‑47. Tire wear inspection. See Tire Inspection on page 10‑53.
. Sunroof track and seal
inspection, if equipped. See Sunroof on page 2‑17.
Once a Year . See Starter Switch Check on
page 10‑25.
. See Automatic Transmission
Shift Lock Control Function Check on page 10‑26.
. See Ignition Transmission Lock
Check on page 10‑26.
. See Park Brake and P (Park)
Mechanism Check on page 10‑27.
. Accelerator pedal check for
damage, high effort, or binding. Replace if needed. If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit. See Tire Sealant and Compressor Kit on page 10‑62.
. Underbody flushing service. . Hood/Decklid/Liftgate/Liftglass
Support Gas Strut Service: Visually inspect gas strut, if equipped, for signs of wear, cracks, or other damage. Check the hold open ability of the gas strut. Contact your dealer if service is required.
Chevrolet Cruze Owner Manual - 2011
Black plate (5,1)
Service and Maintenance
11-5
First Engine Oil Change After Every 40 000 km/25,000 Mi . Passenger compartment
air filter replacement (or every 24 months, whichever occurs first). More frequent replacement may be needed if you drive in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if you notice reduced air flow, windows fogging up, or odors. Your dealer can help you determine when it is the right time to replace the filter.
First Engine Oil Change After Every 80 000 km/50,000 Mi . Engine air cleaner filter
replacement.
. Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, or used
for taxi, police, or delivery service. See Automatic Transmission Fluid on page 10‑13.
. Evaporative control system
inspection. Check all fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed. An Emission Control Service. The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle's useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.
First Engine Oil Change After Every 160 000 km/100,000 Mi . Automatic transmission fluid
change (normal service). See Automatic Transmission Fluid on page 10‑13.
. Spark plug replacement and
spark plug wires inspection. An Emission Control Service. 1.8L L4 engine only: Timing belt replacement.
First Engine Oil Change After Every 240 000 km/150,000 Mi . Engine cooling system drain, flush, and refill (or every five years, whichever occurs first). See Cooling System on page 10‑16. An Emission Control Service.
. Engine drive belts inspection for
fraying, excessive cracks, or obvious damage (or every 10 years, whichever occurs first). Replace, if needed.
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11-6
Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Usage
Engine Oil
Engine Coolant
Hydraulic Brake/Clutch System
Windshield Washer
Automatic Transmission
Manual Transmission
Key Lock Cylinders
Fluid/Lubricant
The engine requires engine oil approved to the dexos specification. Oils meeting this specification can be identified with the dexos certification mark. Look for and use only an engine oil that displays the dexos certification mark of the proper viscosity grade. See Engine Oil on page 10‑9. 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 10‑16. DOT 3 Hydraulic Brake Fluid (GM Part No. 88863461, in Canada 88863462). Optikleen® Washer Solvent. DEXRON®-VI Automatic Transmission Fluid. Castrol BOT 0402 Transmission Fluid (GM Part No. 88862472, in Canada 88862473). Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
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Service and Maintenance
11-7
Usage
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl
Hood, Door, and Folding Seat Hinges
Weatherstrip Conditioning
Fluid/Lubricant
Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
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11-8
Service and Maintenance
Maintenance Replacement Parts Replacement parts identified here by name, part number, or specification can be obtained from your dealer.
Part
GM Part Number
ACDelco Part Number
Engine Air Cleaner/Filter
1.4L L4 Engine 1.8L L4 Engine
Engine Oil Filter
1.4L L4 Engine 1.8L L4 Engine
Passenger Compartment Air Filter Element Spark Plugs
1.4L L4 Engine 1.8L L4 Engine
Wiper Blades
Driver – 60.0 cm (23.6 in) Passenger – 45.0 cm (17.7 in)
13272719
1327272093185674
93185674
1327119155576026
5557602696910777
96910780AC3144C AC3145C
PF2257G PF2257G
CF176
41–117
41–117—
—
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Service and Maintenance
11-9
Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Services Performed
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11-10
Service and Maintenance
Date
Odometer Reading
Serviced By
Services Performed
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Date
Odometer Reading
Serviced By
Services Performed
Service and Maintenance
11-11
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11-12
Service and Maintenance
Date
Odometer Reading
Serviced By
Services Performed
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Technical Data
Vehicle Identification
Vehicle Identification
Vehicle Identification
Number (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities and
Specifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4Vehicle Identification Number (VIN)
This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration.
Technical Data
12-1
Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 12‑2 for the vehicle's engine code.
Service Parts Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification
Number (VIN).
. Model designation. . Paint information. . Production options and special
equipment.
Do not remove this label from the vehicle.
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12-2
Technical Data
Vehicle Data
Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to Recommended Fluids and Lubricants on page 11‑6 for more information.
Application
Air Conditioning Refrigerant R134a
Cooling System
1.4L L4 Engine 1.8L L4 Engine
Engine Oil with Filter
1.4L L4 Engine 1.8L L4 Engine
Capacities
Metric
English
For the air conditioning system refrigerant charge amount, see the refrigerant label located under the
hood. See your dealer for more information.
5.5 L 6.5 L
4.0 L 4.5 L
5.8 qt 6.9 qt
4.25 qt 4.76 qt
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Technical Data
12-3
Capacities
English
15.6 gal 12.6 gal 15.6 gal
4.2 qt 100 lb ft
Application
Fuel Tank
Fuel Economy Model with (MH8) Automatic Transmission Fuel Economy Model with (MF3) Manual Transmission Except Fuel Economy Model
Transmission Fluid
Automatic — 6 Speed
Metric
59.0 L 48.0 L 59.0 L
4.0 L
Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual.
140 Y
Engine
VIN Code
Transmission
Spark Plug Gap
Engine Specifications
1.4L L4 Engine
1.8L L4 Engine
Automatic
Manual
Automatic
Manual
0.70 mm (0.028 in)
0.70 mm (0.028 in)
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12-4
Technical Data
Engine Drive Belt Routing
1.4L L4 Engine
1.8L L4 Engine (with Air
Conditioning)
1.8L L4 Engine (without Air
Conditioning)
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Customer Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service
Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service PublicationsOrdering Information . . . . . . 13-12
Reporting Safety Defects Reporting Safety Defects to
the United States Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
the Canadian Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-15
OnStar® . . . . . . . . . . . . . . . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio FrequencyIdentification (RFID) . . . . . . . 13-16
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
13-1
Customer Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of your dealership or the general manager.
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13-2
Customer Information
If after contacting a
STEP TWO: member of dealership management, it appears your concern cannot be resolved by your dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance representative: . Vehicle Identification
Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
. Dealership name and location. . Vehicle delivery date and
present mileage.
When contacting Chevrolet, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with the new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line® Program to enforce your rights. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.Chevrolet Cruze Owner Manual - 2011
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Customer Information
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For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
The inquiry should be accompanied by the Vehicle Identification Number (VIN).Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs)) Roadside Assistance: 1-800-243-8872STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
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13-4
Customer Information
From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994
Canada General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas Please contact the local General Motors Business Unit.Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843
Col. Granada C.P. 11520, Mexico, D.F. 01-800-466-0800
Long Distance: 011-52-53 29 0800Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner Center (U.S.) www.chevyownercenter.com Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty
information, and more.
. Storage for online service and
maintenance records.
. Chevrolet dealer locator for
service nationwide.
. Exclusive privileges and offers. . Recall notices for your specific
vehicle.
. OnStar and GM Cardmember Services Earnings summaries.
Chevrolet Cruze Owner Manual - 2011
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Other Helpful Links Chevrolet — www.chevrolet.com Chevrolet Merchandise — www.chevymall.com Help Center — www.chevrolet.com/ pages/mds/helpcenter/faq.do
FAQ
. Contact Us My GM Canada www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.
Here are a few of the valuable tools and services you will have access to: . My Showroom: Find and save
information on vehicles and current offers in your area.
. My Dealers: Save details such as address and phone number for each of your preferred GM dealers.
. My Driveway: Access quick
links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.
. My Preferences: Manage your profile and use tools and forms with greater ease.
To sign up, visit the My GM.ca section within www.gm.ca.
Customer Information
13-5
GM Mobility Reimbursement Program
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the vehicle. For more information on the limited offer, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text Telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
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13-6
Customer Information
Roadside Assistance Program For U.S.‐purchased vehicles, call 1‐800‐243‐8872; (Text Telephone (TTY): 1‐888‐889‐2438). For Canadian‐purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day,
