2004 Chevrolet Suburban Owners Manual

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Content Theft-Deferrent .................................... 2-18 Control of a Vehicle .......................................... 4-6 Convenience Net ............................................ 2-59 Coolant Engine Temperature Gage ............................ 3-47 Heater, Engine ............................................ 2-23 Surge Tank Pressure Cap ............................. 5-29 Cooling System .............................................. 5-31 Cruise Control ................................................ 3-11 Cruise Control Light ........................................ 3-54 Cupholder(s) .................................................. 2-57 Current and Past Model Order Forms ................ 7-12 Customer Assistance Information Courtesy Transportation .................................. 7-7 Customer Assistance for Text Telephone (TTY) Users ............................... 7-4 Customer Assistance Offices ........................... 7-4 Customer Satisfaction Procedure ..................... 7-2 GM Mobility Program for Persons with Disabilities ................................................ 7-5 Customer Assistance Information (cont.) Reporting Safety Defects to General Motors ....... 7-11 Reporting Safety Defects to the Canadian Government .............................. 7-11 Reporting Safety Defects to the United States Government ......................... 7-10 Roadside Assistance Program ......................... 7-6 Service Publications Ordering Information ........ 7-11 Daytime Running Lamps .................................. 3-16 Defensive Driving ............................................. 4-2 Defogging and Defrosting ......................... 3-25, 3-32 Delayed Locking ............................................. 2-10 Dinghy Towing ................................................ 4-56 Doing Your Own Service Work ........................... 5-3 Dolly Towing .................................................. 4-57 Dome Lamps ................................................. 3-20 Door Delayed Locking .......................................... 2-10 Locks .......................................................... 2-8 Power Door Locks ......................................... 2-9 Programmable Automatic Door Locks ............. 2-10 Rear Door Security Locks ............................. 2-12 Driver Position, Safety Belt ..................................... 1-28 DRIVER DOOR AJAR ..................................... 3-70 Driver Information Center (DIC) ......................... 3-56 DIC Operation and Displays .......................... 3-56 DIC Warnings and Messages ........................ 3-68 Driving At Night ..................................................... 4-39 City ........................................................... 4-43 Defensive ..................................................... 4-2 Drunken ....................................................... 4-3 Freeway ..................................................... 4-44 Hill and Mountain Roads .............................. 4-46 In Rain and on Wet Roads ........................... 4-40 Off-Road .................................................... 4-23 Winter ........................................................ 4-48 Driving Across an Incline .................................. 4-35 Driving Downhill .............................................. 4-34 Driving in Mud, Sand, Snow or Ice .................... 4-37 Driving in Water .............................................. 4-38 Driving On Grades .......................................... 4-76 Driving on Off-Road Hills ................................. 4-30 Driving on Snow or Ice .................................... 4-48 Driving Through Deep Standing Water ............... 4-42 Driving Through Flowing Water ......................... 4-42 Driving Uphill .................................................. 4-31 Driving with a Trailer ....................................... 4-74 Dual Automatic Climate Control System ............. 3-27 Dual Climate Control System ............................ 3-23 DVD Cleaning the Video Screen .......................... 3-140 Distortion .................................................. 3-138 Rear Seat Entertainment System .................. 3-123 DVD Player .................................................. 3-123 Easy Exit Seat ............................................... 2-62 Electrical System Add-On Equipment ..................................... 5-110 Fuses and Circuit Breakers ......................... 5-111 Power Windows and Other Power Options .... 5-111 Windshield Wiper Fuses ............................. 5-111 Emissions Inspection and Maintenance Programs ................................. 3-52 Engine Air Cleaner/Filter ......................................... 5-21 Battery ....................................................... 5-44 Check and Service Engine Soon Light ............ 3-50 Coolant ...................................................... 5-26 Coolant Heater ............................................ 2-23 Coolant Temperature Gage ........................... 3-47 Engine Compartment Overview ...................... 5-12 Exhaust ..................................................... 2-40 Fan Noise .................................................. 5-38 Oil ............................................................. 5-16 Overheating ................................................ 5-29 Starting ...................................................... 2-22 ENGINE COOLANT HOT ................................. 3-70 Engine Hour Meter Display ............................... 3-41 Engine Oil Additives ........................................ 5-19 ENGINE OVERHEATED .................................. 3-70 Entertainment System Cleaning the Video Screen .......................... 3-140 DVD Distortion .......................................... 3-138 Entry Lighting ................................................. 3-19 Environmental Concerns .................................. 4-27 Erasing HomeLink® Buttons .............................. 2-56 Event Data Records (EDR) ................................ 7-9 Exit Lighting ................................................... 3-19 Express-Down Windows ................................... 2-16 Extender, Safety Belt ....................................... 1-44 Exterior Lamps ............................................... 3-14 Filter Engine Air Cleaner ...................................... 5-21 Finding a Program Type (PTY) Station (RDS and XM™) ............. 3-85, 3-97, 3-112 Finding a Station .................. 3-78, 3-83, 3-95, 3-110 Finish Care .................................................. 5-106 Finish Damage ............................................. 5-108 Fixed Mast Antenna ....................................... 3-140 Flash-to-Pass ................................................... 3-9 Flat Tire ........................................................ 5-82 Flat Tire, Changing ......................................... 5-83 Fluid Automatic Transmission ................................ 5-23 Power Steering ........................................... 5-38 Windshield Washer ...................................... 5-40 FM Stereo .................................................... 3-138 Fog Lamps .................................................... 3-17 Folding the Seatback ....................................... 1-16 Folding the Seatbacks ..................... 1-10, 1-12, 1-21 Following Distance .......................................... 4-75 Four-Wheel Drive .................................... 2-28, 5-53 Four-Wheel-Drive Light .................................... 3-54 Front Axle ...................................................... 5-54 Front Axle Locking Feature ............................... 2-28 Front Reading Lamps ...................................... 3-19 Front Storage Area ......................................... 2-57 Frontal Air Bags ............................................. 1-77 ............................................................... 5-4 Fuel Additives ...................................................... 5-5 California Fuel .............................................. 5-5 E-85 (85% Ethanol) ....................................... 5-6 Filling a Portable Fuel Container .................... 5-10 Filling Your Tank ........................................... 5-8 Fuels in Foreign Countries .............................. 5-8 Gage ......................................................... 3-55 Gasoline Octane ........................................... 5-4 Gasoline Speciﬁcations .................................. 5-5 Low Warning Light ....................................... 3-55 Fuel Information Button .................................... 3-59 FUEL LEVEL LOW ......................................... 3-71 Fuses Fuses and Circuit Breakers ......................... 5-111 Windshield Wiper ....................................... 5-111 Gage Engine Coolant Temperature ......................... 3-47 Fuel .......................................................... 3-55 Oil Pressure ............................................... 3-53 Speedometer .............................................. 3-41 Tachometer ................................................. 3-41 Transmission Temperature ............................. 3-48 Voltmeter Gage ........................................... 3-44 Garage Door Opener ....................................... 2-53 Gasoline Octane ........................................................ 5-4 Speciﬁcations ............................................... 5-5 Gate Operator and Canadian Programming ........ 2-55 Getting Familiar with Off-Road Driving ................ 4-28 Glove Box ..................................................... 2-57 GM Mobility Program for Persons with Disabilities .................................................... 7-5 H Hazard Warning Flashers ................................... 3-6 Head Restraints ............................................... 1-8 Headlamp High/Low-Beam Changer .................... 3-8 Headlamps .................................................... 5-55 Bulb Replacement ....................................... 5-55 Front Turn Signal, Sidemarker and Daytime Running Lamps ........................... 5-56 Halogen Bulbs ............................................ 5-55 Roof Marker Lamps ..................................... 5-58 Side Identiﬁcation Marker Lamps ................... 5-57 Headphones ................................................. 3-130 Heated Seats ................................................... 1-5 Heating ......................................................... 3-31 Highway Hypnosis ........................................... 4-46 Hill and Mountain Roads .................................. 4-46 Hitches .......................................................... 4-72 HomeLink® Transmitter .................................... 2-53 HomeLink® Transmitter, Programming ................ 2-53 Hood Checking Things Under ................................ 5-10 Release ..................................................... 5-11 Horn ............................................................... 3-7 How to Add Coolant to the Coolant Surge Tank ................................................. 5-34 How to Add Fluid ............................................ 5-26 How to Check ........................................ 5-24, 5-71 How to Check Lubricant ................................... 5-52 How to Check Power Steering Fluid .................. 5-39 How to Inspect ............................................... 5-22 How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-28 Hydroplaning .................................................. 4-42 If No Steam Is Coming From Your Engine .......... 5-31 If Steam Is Coming From Your Engine ............... 5-30 If the Light is Flashing ..................................... 3-51 If the Light Is On Steady ................................. 3-51 If You Are Caught in a Blizzard ......................... 4-50 If You Are Stuck in Sand, Mud, Ice or Snow ....... 4-52 If You Do Decide To Pull A Trailer ..................... 4-66 Ignition Positions ............................................. 2-21 Infants and Young Children, Restraints ............... 1-48 Inﬂation - Tire Pressure ................................... 5-71 Instrument Panel Cluster ....................................................... 3-40 Overview ..................................................... 3-4 Instrument Panel Brightness ............................. 3-19 Instrument Panel Fuse Block .......................... 5-111 Interior Lamps ................................................ 3-19 J Jump Starting ................................................. 5-45 KEYFOB X BATTERY LOW ............................. 3-71 Keyless Entry System ....................................... 2-4 Keys ............................................................... 2-3 Lamps Exterior ...................................................... 3-14 Interior ....................................................... 3-19 Lamps On Reminder ....................................... 3-16 Lap Belt ........................................................ 1-38 Lap-Shoulder Belt ........................................... 1-28 LATCH System Child Restraints ........................................... 1-60 Securing a Child Restraint Designed for the LATCH System ................................... 1-62 Leaving Your Vehicle With the Engine Running .......................................... 2-38 LEFT REAR DOOR AJAR ................................ 3-71 Level Control .................................................. 4-64 Liftgate .......................................................... 2-13 Liftgate Glass and Liftgate ................................ 2-14 Light Air Bag Readiness ....................................... 3-42 Anti-Lock Brake System Warning ................... 3-46 Battery Warning .......................................... 3-44 Brake System Warning ................................. 3-45 Cruise Control ............................................. 3-54 Four-Wheel-Drive ......................................... 3-54 Low Fuel Warning ....................................... 3-55 Malfunction Indicator .................................... 3-50 Passenger Air Bag Status Indicator ................ 3-42 Safety Belt Reminder ................................... 3-41 Tire Pressure .............................................. 3-49 Tow/Haul Mode ........................................... 3-54 ................................................ 3-46 Traction Off Lighted Visor Vanity Mirror ............................... 2-17 Listening to a DVD .............................. 3-107, 3-122 Loading Your Vehicle ....................................... 4-58 Loading Your Vehicle for Off-Road Driving .......... 4-26 Locking Rear Axle ........................................... 4-11 Lockout Protection .......................................... 2-13 Lock-Out Switch ............................................. 2-17 Locks Delayed Locking .......................................... 2-10 Door ........................................................... 2-8 Lockout Protection ....................................... 2-13 Power Door .................................................. 2-9 Programmable Automatic Door Locks ............. 2-10 Rear Door Security Locks ............................. 2-12 Loss of Control ............................................... 4-22 LOW COOLANT LEVEL .................................. 3-71 Low Fuel Warning Light ................................... 3-55 Luggage Carrier .............................................. 2-57 Lumbar Power Controls ............................................. 1-5 Maintenance Schedule Additional Required Services ........................... 6-6 At Each Fuel Fill ......................................... 6-10 At Least Once a Month ................................ 6-10 At Least Once a Year .................................. 6-11 Introduction .................................................. 6-2 Maintenance Footnotes .................................. 6-8 Maintenance Record .................................... 6-17 Maintenance Requirements ............................. 6-2 Normal Maintenance Replacement Parts ......... 6-15 Owner Checks and Services ......................... 6-10 Recommended Fluids and Lubricants ............. 6-13 Scheduled Maintenance ................................. 6-4 Using Your ................................................... 6-2 Your Vehicle and the Environment ................... 6-2 Maintenance When Trailer Towing ..................... 4-77 Making Turns ................................................. 4-75 Malfunction Indicator Light ................................ 3-50 Manual Seats ................................................... 1-3 Manual Windows ............................................ 2-16 Matching Transmitter(s) to Your Vehicle ............... 2-6 10 Memory Seat ................................................. 2-61 Message DIC Warnings and Messages ........................ 3-68 Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance ........................ 7-5 Mirrors Automatic Dimming Rearview with Compass and Temperature Display ........................... 2-44 Automatic Dimming Rearview with OnStar®, Compass and Temperature Display ............. 2-42 Manual Rearview Mirror ................................ 2-42 Outside Automatic Dimming Mirror ................. 2-49 Outside Camper-Type Mirrors ........................ 2-47 Outside Convex Mirror ................................. 2-50 Outside Curb View Assist Mirrors ................... 2-50 Outside Heated Mirrors ................................ 2-50 Outside Manual Mirrors ................................ 2-47 Outside Power Camper-Type ......................... 2-48 Outside Power Foldaway Mirrors .................... 2-48 Outside Power Mirrors .................................. 2-48 Model Reference ................................................ vi MyGMLink.com ................................................ 7-3 New Vehicle Break-In ...................................... 2-20 Normal Maintenance Replacement Parts ............ 6-15 O Odometer ...................................................... 3-41 Off-Road Driving ............................................. 4-23 Off-Road Recovery .......................................... 4-20 Oil Engine ....................................................... 5-16 Pressure Gage ............................................ 3-53 OIL LIFE RESET ............................................ 3-71 OIL PRESSURE LOW ..................................... 3-71 Older Children, Restraints ................................ 1-45 Online Owner Center ........................................ 7-3 OnStar® Personal Calling ................................. 2-52 OnStar® Services ............................................ 2-51 OnStar® Steering Wheel Controls ...................... 2-52 OnStar® System ............................................. 2-51 OnStar® Virtual Advisor .................................... 2-52 Other Warning Devices ...................................... 3-6 Outlet Adjustment ................................... 3-26, 3-33 Outside Automatic Dimming Mirror ............................. 2-49 Camper-Type Mirrors .................................... 2-47 Convex Mirror ............................................. 2-50 Curb View Assist Mirrors .............................. 2-50 Heated Mirrors ............................................ 2-50 Manual Mirrors ............................................ 2-47 Power Foldaway Mirrors ............................... 2-48 Power Mirrors ............................................. 2-48 Outside Power Camper-Type Mirror ................... 2-48 Overheated Engine Protection Operating Mode (V8 Engines Only) ....................................... 5-29 Overseas – Customer Assistance ........................ 7-5 Owner Checks and Services ............................. 6-10 Owners, Canadian ............................................... ii Owner’s Information ........................................ 7-12 Panel Doors ................................................... 2-14 Park (P) Shifting Into ................................................ 2-37 ............................................ 2-39 Shifting Out of Parking Brake ........................................................ 2-36 Over Things That Burn ................................. 2-40 Parking on Hills .............................................. 4-76 Passenger Air Bag Indicator ..................... 2-44, 2-47 Passenger Air Bag Status Indicator ................... 3-42 PASSENGER DOOR AJAR .............................. 3-72 Passenger Sensing System .............................. 1-82 Passing ................................................. 4-20, 4-75 Passlock® ...................................................... 2-20 Personalization Button ..................................... 3-61 Plan Ahead When Possible ................................ 7-7 Playing a Cassette Tape ................................ 3-102 Playing a CD .............................. 3-90, 3-105, 3-117 Playing a Speciﬁc Loaded CD ......................... 3-118 11 Playing the Radio ................. 3-78, 3-82, 3-94, 3-109 Power Accessory Outlets ........................................ 3-21 Door Locks .................................................. 2-9 Electrical System ....................................... 5-111 Lumbar Controls ........................................... 1-5 Seat ............................................................ 1-4 Steering Fluid ............................................. 5-38 Windows .................................................... 2-16 Power Steering ............................................... 4-15 Power Winches .............................................. 4-82 Programmable Automatic Door Locks ................. 2-10 Programming the HomeLink® Transmitter ........... 2-53 QUADRASTEER™ .......................................... 4-17 Questions and Answers About Safety Belts ......... 1-27 Radio Data System (RDS) .............. 3-81, 3-93, 3-108 Radio Messages ............................. 3-80, 3-87, 3-99 Radios .......................................................... 3-76 AM-FM Radio ............................................. 3-78 Care of Your Cassette Tape Player ............... 3-138 Care of Your CD and DVD Player ................ 3-140 Care of Your CDs and DVDs ....................... 3-139 12 Radios (cont.) Radio with Cassette and CD ......................... 3-92 Radio with CD ............................................ 3-81 Radio with Six-Disc CD .............................. 3-108 Rear Seat Audio ........................................ 3-135 Setting the Time for Radios with Radio Data Systems (RDS) ....................... 3-77 Setting the Time for Radios without Radio Data Systems (RDS) ....................... 3-77 Theft-Deterrent .......................................... 3-137 Understanding Reception ............................ 3-138 RDS Messages ............................. 3-86, 3-98, 3-114 REAR ACCESS OPEN .................................... 3-72 Rear Air Conditioning and Heating System ......... 3-35 Rear Air Conditioning and Heating System and Electronic Climate Controls ..................... 3-37 Rear Air Conditioning System ........................... 3-34 Rear Axle ...................................................... 5-52 Locking ...................................................... 4-11 Rear Door Security Locks ................................ 2-12 Rear Safety Belt Comfort Guides ...................... 1-42 Rear Seat Audio Controls ............................... 3-135 Rear Seat Audio (RSA) .................................. 3-135 Rear Seat Entertainment System ..................... 3-123 Rear Seat Operation ......................................... 1-9 Rear Seat Outside Passenger Positions ............. 1-39 Rear Seat Passengers, Safety Belts .................. 1-39 Rear Storage Area .......................................... 2-59 Rear Window Defogger ............................ 3-25, 3-32 Rearview Mirror, Automatic Dimming with Compass and Temperature Display ................ 2-44 Rearview Mirror, Automatic Dimming with OnStar®, Compass and Temperature Display ..... 2-42 Rearview Mirrors ............................................. 2-42 Reclining Seatbacks .......................................... 1-6 Reclining the Seatbacks ................................... 1-21 Recommended Fluids and Lubricants ................. 6-13 Recreational Vehicle Towing ............................. 4-55 REDUCED ENGINE POWER ........................... 3-72 Remote Alarm .................................................. 2-6 Remote Control ............................................. 3-127 Remote Keyless Entry System ............................ 2-4 Remote Keyless Entry System, Operation ............ 2-5 Removing the 50/50 Split Bench Seat ................ 1-14 Removing the Bench Seat ................................ 1-19 Removing the Flat Tire and Installing the Spare Tire .................................................. 5-87 Removing the Spare Tire and Tools ................... 5-84 REPLACE LIFTGATE FUSE ............................. 3-72 Replacement Bulbs ......................................... 5-60 Replacing Brake System Parts .......................... 5-44 Replacing Restraint System Parts After a Crash .............................................. 1-88 Replacing the 50/50 Split Bench Seat ................ 1-15 Replacing the Bench Seat ................................ 1-20 Reporting Safety Defects Canadian Government .................................. 7-11 Reporting Safety Defects (cont.) General Motors ........................................... 7-11 United States Government ............................ 7-10 Reprogramming a Single HomeLink® Button ....... 2-56 Resetting Defaults ........................................... 2-56 Restraint System Check Checking Your Restraint Systems ................... 1-87 Replacing Restraint System Parts After a Crash .......................................... 1-88 Restraint Systems Checking .................................................... 1-87 Replacing Parts ........................................... 1-88 Resynchronization ............................................. 2-7 Retained Accessory Power (RAP) ...................... 2-21 Right Front Passenger Position, Safety Belts ......... 1-37 RIGHT REAR DOOR AJAR .............................. 3-72 Roadside Assistance Program ....................................... 7-6 Rocking Your Vehicle To Get It Out ................... 4-53 Running Your Engine While You Are Parked ....... 2-41 Safety Belt Safety Belts Reminder Light ............................................ 3-41 Care of .................................................... 5-105 Center Passenger Position ............................ 1-37 13 Safety Belts (cont.) Driver Position ............................................ 1-28 How to Wear Safety Belts Properly ................ 1-28 Questions and Answers About Safety Belts ........ 1-27 Rear Safety Belt Comfort Guides for Children and Small Adults ......................... 1-42 Rear Seat Passengers ................................. 1-39 Right Front Passenger Position ...................... 1-37 Safety Belt Extender .................................... 1-44 Safety Belt Use During Pregnancy ................. 1-36 Safety Belts Are for Everyone ....................... 1-23 Safety Chains ................................................. 4-73 Safety Warnings and Symbols .............................. iii Scanning the Terrain ....................................... 4-28 Scheduled Maintenance ..................................... 6-4 Seats 50/50 Split Bench Seat ................................. 1-12 60/40 Split Bench Seat ................................. 1-10 Bench Seat ................................................ 1-16 Bucket Seats, Rear ...................................... 1-21 Head Restraints ............................................ 1-8 Heated Seats ............................................... 1-5 Manual ........................................................ 1-3 Memory ..................................................... 2-61 Power Lumbar .............................................. 1-5 Power Seats ................................................. 1-4 Rear Seat Operation ...................................... 1-9 Reclining Seatbacks ...................................... 1-6 Second Row .................................................. 1-65 Secondary Latch System ................................. 5-98 Securing a Child Restraint Center Front Seat Position ............................ 1-67 Center Rear Seat Position ............................ 1-65 Designed for the LATCH System ................... 1-62 Rear Outside Seat Position ........................... 1-62 Right Front Seat Position .............................. 1-68 Security While You Travel .................................. 7-6 Select Button ................................................. 3-68 Service ........................................................... 5-3 Adding Equipment to the Outside of Your Vehicle .............................................. 5-4 Doing Your Own Work ................................... 5-3 Engine Soon Light ....................................... 3-50 Publications Ordering Information ................... 7-11 SERVICE 4 WHEEL STEER ............................. 3-73 SERVICE 4WD ............................................... 3-73 SERVICE AIRBAG .......................................... 3-72 SERVICE BRAKE SYSTEM ............................. 3-73 Service Bulletins ............................................. 7-11 Service Manuals ............................................. 7-11 SERVICE RIDE CONTROL .............................. 3-73 SERVICE STABILITY ...................................... 3-73 SERVICE TIRE MONITOR ............................... 3-74 Setting Preset PTYs (RDS Only) ............................... 3-86, 3-98, 3-113 Setting Preset Stations .......... 3-79, 3-83, 3-95, 3-110 14 Setting the Time Setting the Tone Radios with Radio Data Systems (RDS) ............ 3-77 Radios without Radio Data Systems (RDS) ........ 3-77 (Bass/Treble) .................... 3-79, 3-84, 3-96, 3-111 Sheet Metal Damage ..................................... 5-108 Shifting Into Park (P) ....................................... 2-37 Shifting Out of Park (P) ................................... 2-39 Side Impact Air Bags ....................................... 1-78 Skidding ........................................................ 4-22 Some Other Rainy Weather Tips ....................... 4-42 Spare Tire .................................................... 5-101 Special Fabric Cleaning Problems .................... 5-103 Speciﬁcations, Capacities ............................... 5-120 Speedometer .................................................. 3-41 Split Bench Seat (50/50) .................................. 1-12 Split Bench Seat (60/40) .................................. 1-10 Stabilitrak®, All-Wheel Drive .............................. 2-33 Stabilitrak® System ......................................... 4-12 STABILITY SYS ACTIVE .................................. 3-74 STABILITY SYS DISABLED .............................. 3-74 Stalling on an Incline ....................................... 4-36 Starting Your Engine ....................................... 2-22 Steering ........................................................ 4-15 Steering in Emergencies .................................. 4-16 Steering Tips .................................................. 4-15 Steering Wheel Controls, Audio ....................... 3-137 Step-Bumper Pad ........................................... 4-82 Stereo RCA Jacks ......................................... 3-131 Storage Areas Center Console Storage Area ........................ 2-57 Convenience Net ......................................... 2-59 Cupholder(s) ............................................... 2-57 Front Storage Area ...................................... 2-57 Glove Box .................................................. 2-57 Luggage Carrier .......................................... 2-57 Rear Storage Area ....................................... 2-59 Storing a Flat or Spare Tire, Jack and Tools ............................................ 5-94 Stuck in Sand, Mud, Ice or Snow ...................... 4-52 Sun Visors ..................................................... 2-17 Sunroof ......................................................... 2-60 Tachometer .................................................... 3-41 Taillamps ....................................................... 5-59 Temperature and Compass Display .................... 2-42 Temperature Display ........................................ 2-45 Testing the Alarm ............................................ 2-19 Theft-Deterrent, Radio .................................... 3-137 Theft-Deterrent Systems ................................... 2-18 Content Theft-Deterrent ................................ 2-18 Passlock® ................................................... 2-20 Third Row ...................................................... 1-65 15 Throttle, Adjustable .......................................... 2-23 TIGHTEN FUEL CAP ...................................... 3-75 Tilt Wheel ........................................................ 3-7 Tilting the 50/50 Split Bench Seat ..................... 1-12 Tilting the Bench Seat ..................................... 1-17 Tire Pressure Light ............................................. 3-49 Tire Sidewall Labeling ...................................... 5-62 Tire Size ....................................................... 5-66 Tire Terminology and Deﬁnitions ........................ 5-68 Tires ............................................................. 5-62 Buying New Tires ........................................ 5-76 Chains ....................................................... 5-81 Changing a Flat Tire .................................... 5-83 If a Tire Goes Flat ....................................... 5-82 Inﬂation - Tire Pressure ................................ 5-71 Inspection and Rotation ................................ 5-74 Pressure Monitor System .............................. 5-72 Spare Tire ................................................ 5-101 Uniform Tire Quality Grading ......................... 5-78 Wheel Alignment and Tire Balance ................. 5-79 Wheel Replacement ..................................... 5-79 When It Is Time for New Tires ...................... 5-76 Entering or Exiting the Third Row Seats .............. 1-9 To Use the Engine Coolant Heater .................... 2-24 Top Strap ...................................................... 1-56 Top Strap Anchor Location ............................... 1-57 Torque Lock ................................................... 2-39 Total Weight on Your Vehicle’s Tires .................. 4-72 16 Tow/Haul Mode ............................................... 2-27 Tow/Haul Mode Light ....................................... 3-54 Towing Recreational Vehicle ..................................... 4-55 Towing a Trailer .......................................... 4-65 Your Vehicle ............................................... 4-55 Traction Assist System (TAS) ...................................... 4-9 Off Light ..................................................... 3-46 Stabilitrak® System ...................................... 4-12 TRACTION ACTIVE ........................................ 3-75 Traction Control Operation ................................ 4-13 TRACTION SYS LIMITED ................................ 3-75 Trailer Recommendations ....................................... 4-65 Trailer Brakes ................................................. 4-73 Trailer Wiring Harness ..................................... 4-78 Transfer Case ........................................ 5-51, 5-53 Transmission Fluid, Automatic ........................................... 5-23 Temperature Gage ....................................... 3-48 TRANSMISSION HOT ..................................... 3-75 Transmission Operation, Automatic .................... 2-25 Transmission, Transaxle, Transfer Case Unit Repair Manual ............................................ 7-11 Transportation Options ...................................... 7-8 Traveling to Remote Areas ............................... 4-27 Trip Information Button .................................... 3-57 Trip Odometer ................................................ 3-41 Turn and Lane Change Signals .......................... 3-8 TURN SIGNAL ON ......................................... 3-76 Turn Signal/Multifunction Lever ........................... 3-7 Turn Signals When Towing a Trailer .................. 4-75 Underhood Fuse Block ................................... 5-115 Understanding Radio Reception ....................... 3-138 Uniform Tire Quality Grading ............................ 5-78 United States – Customer Assistance .................. 7-4 Used Replacement Wheels .............................. 5-80 Using Cleaner on Fabric ................................ 5-103 Using HomeLink® ........................................... 2-56 Using Song List Mode ................................... 3-120 Using the Recovery Hooks ............................... 4-53 Vehicle Control ........................................................ 4-6 Damage Warnings ........................................... iv Loading ...................................................... 4-58 Symbols ......................................................... iv Vehicle Data Collection and Event Data Records ............................................... 7-9 Vehicle Identiﬁcation Number (VIN) ............................................ 5-110 Service Parts Identiﬁcation Label .................. 5-110 Vehicle Personalization Memory Seat .............................................. 2-61 Vehicle Storage .............................................. 5-45 Video Screen ................................................ 3-126 Visors ........................................................... 2-17 Voltmeter Gage .............................................. 3-44 Warning Lights, Gages and Indicators ................ 3-39 Warnings DIC Warnings and Messages ........................ 3-68 Hazard Warning Flashers ............................... 3-6 Other Warning Devices .................................. 3-6 Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv Washing Your Vehicle .................................... 5-105 Weight Distributing Hitches and Weight Carrying Hitches .......................................... 4-72 Weight of the Trailer ........................................ 4-68 Weight of the Trailer Tongue ............................. 4-71 What Kind of Engine Oil to Use ........................ 5-18 What to Add .................................................. 5-42 What to Do with Used Oil ................................ 5-21 17 Windshield Washer ......................................... 3-10 Fluid .......................................................... 5-40 Windshield Wiper Blade Replacement ...................................... 5-61 Fuses ...................................................... 5-111 Windshield Wipers ............................................ 3-9 Winter Driving ................................................ 4-48 XM™ Satellite Radio Antenna System .............. 3-140 XM™ Satellite Radio Service (48 Contiguous US States) .................. 3-82, 3-93, 3-109, 3-138 Your Vehicle and the Environment ....................... 6-2 What to Use .......................... 5-27, 5-39, 5-40, 5-52 Wheels Alignment and Tire Balance .......................... 5-79 Replacement ............................................... 5-79 When to Add Engine Oil .................................. 5-17 When to Change Engine Oil (GM Oil Life System) ................................... 5-20 When to Check .............................................. 5-71 When to Check and Change ............................ 5-23 When to Check Lubricant ................................. 5-52 When to Check Power Steering Fluid ................ 5-39 When to Inspect ............................................. 5-21 When You Are Ready to Leave After Parking on a Hill ......................................... 4-77 Where to Put the Restraint ............................... 1-54 Why Safety Belts Work .................................... 1-24 Windows ....................................................... 2-15 Manual ...................................................... 2-16 Power ........................................................ 2-16 18 2004 Chevrolet Tahoe/Suburban Owner Manual M Front Seats Rear Seats Safety Belts Child Restraints Air Bag Systems Restraint System Check Seats and Restraint Systems ........................... 1-1 ............................................... 1-3 ............................................... 1-9 ............................................. 1-23 ....................................... 1-45 ...................................... 1-72 ............................ 1-87 Features and Controls ..................................... 2-1 ........................................................ 2-3 ....................................... 2-8 ................................................. 2-15 ............................ 2-18 ........... 2-20 .................................................... 2-42 ...................................... 2-51 ............................. 2-53 ......................................... 2-57 .................................................. 2-60 ............................. 2-61 Instrument Panel ............................................. 3-1 .......................... 3-4 ...................................... 3-22 ......... 3-39 .................. 3-56 ....................................... 3-76 Keys Doors and Locks Windows Theft-Deterrent Systems Starting and Operating Your Vehicle Mirrors OnStar® System HomeLink® Transmitter Storage Areas Sunroof Vehicle Personalization Instrument Panel Overview Climate Controls Warning Lights, Gages and Indicators Driver Information Center (DIC) Audio System(s) Your Driving, the Road, and Your Vehicle Towing Driving Your Vehicle ....................................... 4-1 ........ 4-2 ................................................... 4-55 Service and Appearance Care .......................... 5-1 Service ..................................................... 5-3 Fuel ......................................................... 5-4 Checking Things Under the Hood ............... 5-10 All-Wheel Drive ........................................ 5-51 Rear Axle ............................................... 5-52 Four-Wheel Drive ..................................... 5-53 Front Axle ............................................... 5-54 Bulb Replacement .................................... 5-55 Windshield Wiper Blade Replacement ......... 5-61 Tires ...................................................... 5-62 Appearance Care ................................... 5-102 Vehicle Identiﬁcation ............................... 5-110 Electrical System .................................... 5-110 Capacities and Speciﬁcations ................... 5-120 Maintenance Schedule ..................................... 6-1 ................................ 6-2 Customer Assistance and Information .............. 7-1 ........... 7-2 ........................... 7-10 Index .................................................................1 Customer Assistance and Information Reporting Safety Defects Maintenance Schedule Canadian Owners You can obtain a French copy of this manual from your dealer or from: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem, the name TAHOE and the name SUBURBAN are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. For vehicles ﬁrst sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division whenever it appears in this manual. Please keep this manual in your vehicle, so it will be there if you ever need it when you’re on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it. How to Use This Manual Many people read their owner’s manual from beginning to end when they ﬁrst receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you will ﬁnd that pictures and words work together to explain things. Index A good place to look for what you need is the Index in back of the manual. It is an alphabetical list of what is in the manual, and the page number where you will ﬁnd it. Litho in U.S.A. Part No. C2416 A First Edition ii ©Copyright General Motors Corporation 06/23/03 All Rights Reserved Safety Warnings and Symbols You will ﬁnd a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning. {CAUTION: These mean there is something that could hurt you or other people. In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don’t, you or others could be hurt. You will also ﬁnd a circle with a slash through it in this book. This safety symbol means “Don’t,” “Don’t do this” or “Don’t let this happen.” iii Vehicle Damage Warnings Also, in this book you will ﬁnd these notices: Notice: These mean there is something that could damage your vehicle. A notice will tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. You’ll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE. Vehicle Symbols Your vehicle has components and labels that use symbols instead of text. Symbols, used on your vehicle, are shown along with the text describing the operation or information relating to a speciﬁc component, control, message, gage or indicator. If you need help ﬁguring out a speciﬁc name of a component, gage or indicator, reference the following topics: (cid:127) Seats and Restraint Systems in Section 1 Features and Controls in Section 2 Instrument Panel Overview in Section 3 (cid:127) Climate Controls in Section 3 (cid:127) Warning Lights, Gages and Indicators in Section 3 (cid:127) Audio System(s) in Section 3 (cid:127) Engine Compartment Overview in Section 5 iv (cid:127) (cid:127) These are some examples of symbols you may ﬁnd on your vehicle: Model Reference This manual covers these models: Tahoe Suburban (Extended Model) vi Section 1 Seats and Restraint Systems Front Seats ......................................................1-3 Manual Seats ................................................1-3 Power Seats ..................................................1-4 Power Lumbar ...............................................1-5 Heated Seats .................................................1-5 Reclining Seatbacks ........................................1-6 Head Restraints .............................................1-8 Rear Seats .......................................................1-9 Rear Seat Operation .......................................1-9 60/40 Split Bench Seat ..................................1-10 50/50 Split Bench Seat ..................................1-12 Bench Seat ..................................................1-16 Bucket Seats ...............................................1-21 Safety Belts ...................................................1-23 Safety Belts: They Are for Everyone ................1-23 Questions and Answers About Safety Belts .........1-27 How to Wear Safety Belts Properly .................1-28 Driver Position ..............................................1-28 Safety Belt Use During Pregnancy ..................1-36 Right Front Passenger Position .......................1-37 Center Passenger Position .............................1-37 Rear Seat Passengers ..................................1-39 Rear Safety Belt Comfort Guides for Children and Small Adults ..........................1-42 Safety Belt Extender .....................................1-44 Child Restraints .............................................1-45 Older Children ..............................................1-45 Infants and Young Children ............................1-48 Child Restraint Systems .................................1-51 Where to Put the Restraint .............................1-54 Top Strap ....................................................1-56 Top Strap Anchor Location .............................1-57 Lower Anchorages and Top Tethers for Children (LATCH System) ...........................1-60 Securing a Child Restraint Designed for the LATCH System (Rear) ...............................1-62 Securing a Child Restraint in a Rear Outside Seat Position .........................1-62 Securing a Child Restraint in a Center Rear Seat Position ....................................1-65 Securing a Child Restraint in the Center Front Seat Position ....................................1-67 Securing a Child Restraint in the Right Front Seat Position ....................................1-68 1-1 Section 1 Seats and Restraint Systems Servicing Your Air Bag-Equipped Vehicle .........1-86 Adding Equipment to Your Air Bag-Equipped Vehicle ...........................1-86 Restraint System Check ..................................1-87 Checking Your Restraint Systems ...................1-87 Replacing Restraint System Parts After a Crash ............................................1-88 Air Bag Systems ............................................1-72 Where Are the Air Bags? ...............................1-75 When Should an Air Bag Inﬂate? ....................1-77 What Makes an Air Bag Inﬂate? .....................1-79 How Does an Air Bag Restrain? .....................1-79 What Will You See After an Air Bag Inﬂates? .......................................1-80 Passenger Sensing System ............................1-82 1-2 Front Seats Manual Seats {CAUTION: You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you don’t want to. Adjust the driver’s seat only when the vehicle is not moving. If your vehicle has a manual bucket or a split bench seat, you can adjust it with this lever located at the front of the seat. Lift the lever to unlock the seat. Using your body, slide the seat to where you want it and release the lever. Try to move the seat with your body to make sure the seat is locked into place. 1-3 Power Seats (cid:127) Raise or lower the front of the seat cushion by raising or lowering the forward edge of the horizontal control. (cid:127) Move the seat forward or rearward by moving the whole horizontal control forward or rearward. (cid:127) Raise or lower the rear of the seat cushion by raising or lowering the rear edge of the horizontal control. (cid:127) Moving the whole horizontal control up or down raises or lowers the entire seat cushion. If your vehicle has power reclining seats, you can use the vertical control to adjust the angle of the seatback. Move the reclining front seatback rearward or forward by moving the control toward the rear or the front of the vehicle. See Reclining Seatbacks on page 1-6. If your vehicle has a power seat, you can adjust it with these controls located on the outboard sides of the seats. 1-4 Power Lumbar You can increase or decrease lumbar support in an area of the lower seatback. To increase support, press and hold the front of the control. To decrease support, press and hold the rear of the control. Let go of the control when the lower seatback reaches the desired level of support. You can also reshape the side wing area of the lower seatback for more lateral support. To increase support, press and hold the top of the control. To decrease support, press and hold the bottom of the control. Let go of the control when the lower seatback reaches the desired level of support. Your vehicle may have a memory function which allows seat settings to be saved and recalled. See Memory Seat on page 2-61 for more information. Heated Seats The buttons used to control this feature are located on the front doors. The engine must be running for the heated seat feature to work. To heat the entire seat, press the horizontal button with the heated seat symbol. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seat off. 1-5 Indicator lights will glow to designate the level of heat selected, three for high, two for medium, and one for low. The low setting warms the seatback and cushion until the seat temperature is near body temperature. The medium and high settings heat the seatback and seat cushion to a slightly higher temperature. You will be able to feel heat in about two minutes. To heat only the seatback, press the vertical button with the heated seatback symbol. An indicator light on the seatback button will glow to designate that only the seatback is being heated. Additional presses of the seatback button will cycle through the heat levels for the seatback only. Press the horizontal button again to heat the whole seat. The heated front seats will shut off automatically when the ignition is turned off. 1-6 Reclining Seatbacks To adjust the front seatback, lift the manual lever located on the outboard side of the seat. Release the lever to lock the seatback where you want it. Lift the lever again without pushing on the seatback and the seatback will go to an upright position. If your vehicle has power seats with a power recliner, see Power Seats on page 1-4 for further information on how to operate the reclining seatback feature. But don’t have a seatback reclined if your vehicle is moving. {CAUTION: Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can’t do their job when you’re reclined like this. The shoulder belt can’t do its job. In a crash, you could go into it, receiving neck or other injuries. The lap belt can’t do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly. 1-7 Head Restraints Adjust your head restraint so that the top of the restraint is closest to the top of your head. This position reduces the chance of a neck injury in a crash. To raise the head restraint pull up on the head restraint. On some models the head restraints tilt forward and rearward also. The rear seat head restraints in your vehicle may be adjustable. They work the same as the front seat head restraints, except they do not tilt forward and rearward. 1-8 Rear Seats Rear Seat Operation Entering or Exiting the Third Row Seats {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. Extended models: The passenger’s side of the second row 60/40 or rear bucket seats has an easy entry feature. This makes it easy to get in and out of the third seat, if your vehicle has one. To operate the easy entry seat turn the release lever, located on the back of the seat upward. Tilt the seatback toward the front of the vehicle by pulling the top of the seat forward. When you do the seat bottom will release. Pull the seat forward until it stops. Be sure to return the seat to the passenger position when ﬁnished. Push and pull on the seat to make sure it is locked in place. 1-9 60/40 Split Bench Seat Tahoe models: The rear seat may have a 60/40 split seat which may be folded down to give you more cargo space. Extended models: The second row rear seat of extended models may have a 60/40 split seat. Either side of the rear seat may be folded down to provide more cargo space. Folding the Seatbacks {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. Make sure that nothing is under or in front of the seat and that the head restraints are completely lowered. 1-10 On Tahoe models the rear seatbacks may be equipped with rearward folding head restraints. When the seatback is being folded down, the head restraint will automatically fold rearward to allow a ﬂat load ﬂoor for cargo or entry to the third row seat (if equipped). To fold, pull up on the strap loop at the rear of the seat cushion. Then, pull the seat cushion up and fold it forward. After folding the seat cushion fully forward, pull the seatback forward and fold the seatback down until it is ﬂat. If the seatback cannot fold ﬂat because it interferes with the cushion, try moving the seat forward and/or bring the front seatback more upright. On the passenger side of the extended models, the lever at the base of the seat must be turned rearward to release the seatback. To create a load ﬂoor release the panels from the seatback by pushing forward on the latch. Then fold the panels back to cover the rear seat footwell area. To return the seat to the passenger position on a extended model do the following: 1. Lift the ﬂoor load panels and latch them into the seatback. 2. Lift the seatback up and push rearward all the way. 3. Lower the seat cushion until it latches into position. 4. Pull forward on the seatback and up on the seat cushion to make sure the seat is securely in place. Make sure that the buckles on the driver’s side seatback are accessible to the outboard and center occupant and are not under the seat cushions. On regular models make sure the head restraints are returned to the upright position. 1-11 50/50 Split Bench Seat If your vehicle has a 50/50 split bench, the seatback(s) can be folded and the entire seat(s) tilted or removed from the vehicles. Folding the Seatbacks {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. To fold the seatbacks do the following: (cid:127) Pull up on the release lever, labeled 1, located on the rear of the seatback, and push the seatback forward. To return the seat to the passenger position, pull up on the release lever labeled 1 and then pull up on the seatback until the seatback locks into the upright position. Push forward on the seatback to make sure it is locked into position. 1-12 Tilting the 50/50 Split Bench Seat {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: If the support rod isn’t properly engaged, the folded third row seat could come loose in a sudden stop or crash. That could cause injury to people and damage to your vehicle. Always be sure the support rod is properly engaged when the third row seat is folded forward. (cid:127) Once the third seatback has been folded down, the entire seat can be tilted forward to create a ﬂat load ﬂoor. To do this, do the following: 1. Enter the rear cargo area of the vehicle. 2. Make sure the head restraints have been lowered completely. 3. With the seat folded, unlatch the seat from the ﬂoor by pulling up on the lever located under the carrying handle at the rear of the seat labeled 2. 4. Lift the rear of the seat up, off the ﬂoor. You will not be able to unlatch the seat from the ﬂoor unless the seatback is folded down. 5. Tilt the seat fully forward and secure it in place using the support rod located on the underside of the seat on the passenger’s side. Make sure the rod pin is fully engaged in the lock. 6. Push and pull on the seat. Make sure the support rod is holding it ﬁrmly in place. Use the seat in this position only when necessary for additional cargo space. To return the seat to the seating position do the following: 1. Push forward on the seat and release the support lock rod. 2. Secure the support rod in its stored position on the underside of the seat. 3. Lower the seat to the ﬂoor and let the seat drop into place. 4. Lift up on the carrying handle to make sure the seat is locked in place. 5. Return the seatback to the upright position by pulling up on the release lever labeled 1 before the back can be folded upright. 6. Pull the seatback forward to make sure it is locked in place. 1-13 Removing the 50/50 Split Bench Seat To remove the 50/50 split bench seat, do the following: 1. Open the rear doors and enter the rear of the vehicle. 2. Fold the seatback forward onto the seat cushion by using the lever labeled 1. The seat cannot be removed unless the seatback is folded. 3. To unlatch the seat from the ﬂoor, pull up on the release lever labeled 2, located at the rear of the seat, and lift the rear of the seat up off the ﬂoor. 4. Squeeze the release lever, located in the lower middle to unlatch the seat from the ﬂoor, while pulling the seat out. 5. While holding the rear of the seat up, roll the seat out of the vehicle. 1-14 Replacing the 50/50 Split Bench Seat {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: A seat that isn’t locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. {CAUTION: A safety belt that is improperly routed, not properly attached, or twisted won’t provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted. To reinstall the 50/50 split bench, do the following: 1. While holding the rear of the seat up, slide the front wheels into the slots on the ﬂoor. The front latches should lock into place. If the latches do not lock, try tilting the rear of the seats upwards. 2. Once the latches are engaged, let the seat drop into place. Release the lever labeled 1 to return the seat to its upright position. 3. Push and pull on the seat to make sure it is locked into place. The seatback cannot be raised to the upright position unless the seat is secured to the ﬂoor. 1-15 Bench Seat If your vehicle has a full bench seat, the seatback can be folded and the seat can be tilted or removed from the vehicle. Folding the Seatback {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. To fold the seatback on the bench seat, do the following: 1. Pull up on the release lever, labeled 1, located on the rear of the seatback and push the seatback forward. 2. To return the seat to an upright position, pull up on the release lever labeled 1 and then pull up on the seatback until the seatback locks into the upright position. Push and pull on the seatback to check that it is locked into place. 1-16 Once the third seatback has been folded down, the entire seat can be tilted forward to create a ﬂat load ﬂoor. To do this, do the following: 1. Enter the rear cargo area of the vehicle. 2. Make sure the head restraints have been lowered completely. 3. With the seat folded, unlatch the seat from the ﬂoor by pulling up on the lever located under the carrying handle at the rear of the seat labeled 2. Tilting the Bench Seat {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: If the support rod isn’t properly engaged, the folded third row seat could come loose in a sudden stop or crash. That could cause injury to people and damage to your vehicle. Always be sure the support rod is properly engaged when the third row seat is folded forward. 1-17 4. Lift the rear of the seat up, off the ﬂoor. You will not be able to unlatch the seat from the ﬂoor unless the seatback is folded down. 5. Tilt the seat fully forward and secure it in place using the support rod located on the underside of the seat on the passenger’s side. Make sure the rod pin is fully engaged in the lock. 6. Push and pull on the seat. Make sure the support rod is holding it ﬁrmly in place. Use the seat in this position only when necessary for additional cargo space. To return the seat to the seating position do the following: 1. Push forward on the seat and release the support lock rod. 2. Secure the support rod in its stored position on the underside of the seat. 3. Lower the seat to the ﬂoor and let the seat drop into place. 4. Lift up on the carrying handle to make sure the seat is locked in place. 5. Return the seatback to the upright position by pulling up on the release lever labeled 1 before the back can be folded upright. 6. Pull the seatback forward to make sure it is locked in place. 1-18 Removing the Bench Seat To remove the full bench seat, do the following: 1. Open the rear doors and enter the rear of the vehicle. 2. Fold the seatback forward onto the seat cushion by using the lever labeled 1. The seat cannot be removed unless the seatback is folded. 3. To unlatch the seat from the ﬂoor, pull up on the release lever labeled 2, located at the rear of the seat, and lift the rear of the seat up off the ﬂoor. 4. Squeeze the release lever, located in the lower middle to unlatch the seat from the ﬂoor while pulling the seat out. 5. While holding the rear of the seat up, roll the seat out of the vehicle. 1-19 Replacing the Bench Seat {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: A seat that isn’t locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. {CAUTION: A safety belt that is improperly routed, not properly attached, or twisted won’t provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted. To reinstall the full bench seat, do the following: 1. While holding the rear of the seat up, slide the front wheels into the slots on the ﬂoor. The front latches should lock into place. If the latches do not lock, try tilting the rear of the seats upwards. 2. Once the latches are engaged, let the seat drop into place. Release the lever labeled 1 to return the seat to its upright position. 3. Push and pull on the seat to make sure it is locked into place. The seatback cannot be raised to the upright position unless the seat is secured to the ﬂoor. 1-20 Bucket Seats If your vehicle has bucket seats, the seatbacks can be reclined and the seats can be folded to give you more cargo room. Reclining the Seatbacks On the extended models with bucket seats, the seatbacks can be reclined. To adjust the seatback do the following: 1. Pull forward the lever located at the base of the seat. 2. Release the lever to lock the seatback where you want it. If you pull the lever without pushing on the seatback, the seatback will go to an upright position. Folding the Seatbacks {CAUTION: If the seatback isn’t locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. The seatbacks on the bucket seats may be folded forward to give you more cargo space. On extended models with rear bucket seats, the head restraints need to be removed in order to fold the rear seats. To do this follow these directions: 1. Lift the head restraints up until they stop. 2. Press in the button on the side of the head restraint guide cap and lift up on the head restraint. 3. Do the same for the other cap. The head restraint can be removed and stored in the space provided in the folded up seat cushion. To fold the seatbacks on the bucket seats, do the following: 1. Pull up on the strap loop located at the rear of the seat cushion and pull the seat cushion up. Then fold it forward. 1-21 2. Pull the seatback release lever up and pull the seatback forward. Then fold it until it is ﬂat. If the seatback cannot fold ﬂat because it interferes with the cushion, try moving the front seat forward and/or bringing the front seatback more upright. Once the seatbacks are folded down, the rear seat footwell area will be exposed and will have to be covered by the load ﬂoor panel. To create a load ﬂoor, do the following: 1. Release the panels from the seatbacks by pushing forward on the latches. 2. Then fold the panels back to cover the rear seat footwell area. If you have removed the head restraints to fold the rear bucket seat, be sure to reinstall them on the seatback after it has been returned to the normal seating position. 1-22 Safety Belts Safety Belts: They Are for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. {CAUTION: Don’t let anyone ride where he or she can’t wear a safety belt properly. If you are in a crash and you’re not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passengers’ belts are fastened properly too. {CAUTION: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Your vehicle has a light that comes on as a reminder to buckle up. See Safety Belt Reminder Light on page 3-41. 1-23 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. In most states and in all Canadian provinces, the law says to wear safety belts. Here’s why: They work. You never know if you’ll be in a crash. If you do have a crash, you don’t know if it will be a bad one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person wouldn’t survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter... a lot! Take the simplest vehicle. Suppose it’s just a seat on wheels. 1-24 Put someone on it. Get it up to speed. Then stop the vehicle. The rider doesn’t stop. 1-25 The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... 1-26 Questions and Answers About Safety Belts Q: Won’t I be trapped in the vehicle after an accident if I’m wearing a safety belt? A: You could be – whether you’re wearing a safety belt or not. But you can unbuckle a safety belt, even if you’re upside down. And your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. Q: If my vehicle has air bags, why should I have to wear safety belts? A: Air bags are in many vehicles today and will be in most of them in the future. But they are supplemental systems only; so they work with safety belts – not instead of them. Every air bag system ever offered for sale has required the use of safety belts. Even if you’re in a vehicle that has air bags, you still have to buckle up to get the most protection. That’s true not only in frontal collisions, but especially in side and other collisions. 1-27 or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That’s why safety belts make such good sense. Q: If I’m a good driver, and I never drive far from home, why should I wear safety belts? A: You may be an excellent driver, but if you’re in an accident – even one that isn’t your fault – you and your passengers can be hurt. Being a good driver doesn’t protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone. How to Wear Safety Belts Properly This part is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be riding in your vehicle, see Older Children on page 1-45 or Infants and Young Children on page 1-48. Follow those rules for everyone’s protection. First, you’ll want to know which restraint systems your vehicle has. We’ll start with the driver position. Driver Position This part describes the driver’s restraint system. Lap-Shoulder Belt The driver has a lap-shoulder belt. Here’s how to wear it properly. 1. Close and lock the door. 2. Adjust the seat so you can sit up straight. To see how, see “Seats” in the Index. 1-28 4. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt isn’t long enough, see Safety Belt Extender on page 1-44. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to. 3. Pick up the latch plate and pull the belt across you. Don’t let it get twisted. The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. 5. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder belt. 1-29 The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you’d be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there’s a sudden stop or a crash. 1-30 Q: What’s wrong with this? {CAUTION: You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should ﬁt against your body. A: The shoulder belt is too loose. It won’t give nearly as much protection this way. 1-31 Q: What’s wrong with this? {CAUTION: You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you. A: The belt is buckled in the wrong place. 1-32 Q: What’s wrong with this? A: The belt is over an armrest. {CAUTION: You can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied at the abdomen, not at the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests. 1-33 Q: What’s wrong with this? {CAUTION: You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which aren’t as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen. A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. 1-34 Q: What’s wrong with this? {CAUTION: You can be seriously injured by a twisted belt. In a crash, you wouldn’t have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to ﬁx it. A: The belt is twisted across the body. 1-35 Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they don’t wear safety belts. To unlatch the belt, just push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle. 1-36 A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it’s more likely that the fetus won’t be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly. Right Front Passenger Position To learn how to wear the right front passenger’s safety belt properly, see Driver Position on page 1-28. The right front passenger’s safety belt works the same way as the driver’s safety belt—except for one thing. If you ever pull the shoulder portion of the belt out all the way, you will engage the child restraint locking feature which may turn off the passenger’s frontal air bag. If this happens unintentionally, just let the belt go back all the way and start again. Center Passenger Position If your vehicle has front and rear bench seats, someone can sit in the center positions. When you sit in the center seating position in the second row you have a lap-shoulder belt which is similar to the belt in the rear outside seating positions. To learn how to wear this belt see “Lap-Shoulder Belt” under Rear Seat Passengers on page 1-39. 1-37 Lap Belt When you sit in a center seating position other than in the second row you have a lap belt. To make the belt shorter, pull its free end as shown until the belt is snug. Buckle, position and release it the same way as the lap part of a lap-shoulder belt. If the belt is not long enough, see Safety Belt Extender on page 1-44. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to. A lap safety belt does not have a retractor. To make the belt longer, tilt the latch plate and pull it along the belt. 1-38 Lap-Shoulder Belt Here is how to wear a lap-shoulder belt properly. Rear Seat Passengers It is very important for rear seat passengers to buckle up! Accident statistics show that unbelted people in the rear seat are hurt more often in crashes than those who are wearing safety belts. Rear passengers who are not safety belted can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts. Rear Seat Outside Passenger Positions The positions next to the windows have lap-shoulder belts. 1. Pick up the latch plate and pull the belt across you. Do not let it get twisted. 1-39 2. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. When the shoulder belt is pulled out all the way, it will lock. If it does, let it go back all the way and start again. If the belt is not long enough, see Safety Belt Extender on page 1-44. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to. 1-40 3. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder part. {CAUTION: You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should ﬁt against your body. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there is a sudden stop or a crash. To unlatch the belt, just push the button on the buckle. 1-41 Rear Safety Belt Comfort Guides for Children and Small Adults Rear shoulder belt comfort guides will provide added safety belt comfort for older children who have outgrown booster seats and for small adults. When installed on a shoulder belt, the comfort guide better positions the belt away from the neck and head. There is one guide for each outside passenger position in the rear seat. Here is how to install a comfort guide and use the safety belt: 1. For the second row, remove the guide from its storage clip on the trim panel near the side of the seatback or from the side of the center seat. For the third row, remove the guide from its storage clip on the side of the seatback. 1-42 2. Place the guide over the belt and insert the two edges of the belt into the slots of the guide. 3. Be sure that the belt is not twisted and it lies ﬂat. The guide must be on top of the belt. Second Row Seat 1-43 Safety Belt Extender If the vehicle’s safety belt will fasten around you, you should use it. But if a safety belt isn’t long enough to fasten, your dealer will order you an extender. It’s free. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you. The extender will be just for you, and just for the seat in your vehicle that you choose. Don’t let someone else use it, and use it only for the seat it is made to ﬁt. To wear it, just attach it to the regular safety belt. Third Row Seat 4. Buckle, position and release the safety belt as described in Rear Seat Passengers on page 1-39. Make sure that the shoulder belt crosses the shoulder. To remove and store the comfort guides, squeeze the belt edges together so that you can take them out of the guides. Make sure you remove the comfort guide from the belt before you fold a rear seat down or use an easy-entry seat, if your vehicle has one. 1-44 Child Restraints Older Children Q: What is the proper way to wear safety belts? A: If possible, an older child should wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should ﬁt snugly below the hips, just touching the top of the thighs. It should never be worn over the abdomen, which could cause severe or even fatal internal injuries in a crash. Accident statistics show that children are safer if they are restrained in the rear seat. In a crash, children who are not buckled up can strike other people who are buckled up, or can be thrown out of the vehicle. Older children need to use safety belts properly. Older children who have outgrown booster seats should wear the vehicle’s safety belts. If you have the choice, a child should sit in a seat that has a lap-shoulder belt and get the additional restraint a shoulder belt can provide. 1-45 Q: What if a child is wearing a lap-shoulder belt, but the child is so small that the shoulder belt is very close to the child’s face or neck? A: If the child is sitting in a rear seat outside position, move the child toward the center of the vehicle. If the child is sitting in the second row center position, move the child toward the safety belt buckle. In either case, be sure that the shoulder belt still is on the child’s shoulder, so that in a crash the child’s upper body would have the restraint that belts provide. See Rear Safety Belt Comfort Guides for Children and Small Adults on page 1-42. If the child is so small that the shoulder belt is still very close to the child’s face or neck, you might want to place the child a seat that has a lap belt, if your vehicle has one. {CAUTION: Never do this. Here two children are wearing the same belt. The belt can’t properly spread the impact forces. In a crash, the two children can be crushed together and seriously injured. A belt must be used by only one person at a time. 1-46 {CAUTION: Never do this. Here a child is sitting in a seat that has a lap-shoulder belt, but the shoulder part is behind the child. If the child wears the belt in this way, in a crash the child might slide under the belt. The belt’s force would then be applied right on the child’s abdomen. That could cause serious or fatal injuries. Wherever the child sits, the lap portion of the belt should be worn low and snug on the hips, just touching

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2004 Chevrolet Suburban Owners Manual