2011 Chevrolet HHR Owners Manual

4. Secure the jack and wheel wrench (E) with the

wing nut (D).

5. With the valve stem up, place the spare tire (C) on

the compartment floor.

6. Make sure the bolt (G) passes through the wheel

center. Install the spare tire cover (B).

7. 8. Secure the spare tire and tools with the

retainer (A).

The compact spare tire storage area is designed only for the compact spare tire, the standard tire cannot be stored there.

Storing the Compact Spare Tire and Tools Use the diagram as a guide for storing the compact spare tire once you are done using it.

A. Retainer B. Cover C. Spare Tire D. Wing Nut

E. Jack and Wheel Wrench F. Strap G. Bolt

1. Open the liftgate. See Liftgate on page 3‑12 for

more information.

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Compact Spare Tire

{ WARNING:

Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.

If this vehicle has a compact spare tire it was fully inflated when the vehicle was new, however, it can lose air after a time. Check the inflation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again.

Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel and other parts of the vehicle. Do not use the compact spare on other vehicles. Do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit the compact spare. Using them can damage the vehicle and can damage the chains too. Do not use tire chains on the compact spare. Appearance Care

Interior Cleaning The interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on the upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from the upholstery. It is important to keep the upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. The interior may experience extremes of heat that could cause stains to set rapidly.

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Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to home furnishings may also transfer color to the interior. When cleaning the interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in the breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows.

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Dust may be removed from small buttons and knobs using a small brush with soft bristles. Products that remove odors from the upholstery and clean the glass can be obtained from your dealer. Do not clean the vehicle using:

. A knife or any other sharp object to remove a soil

from any interior surface.

. A stiff brush. It can cause damage to the interior

surfaces.

. Heavy pressure or aggressive rubbing with a

cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal. Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. Too much cleaner that saturates the upholstery. . Cleaners that contain solvents can damage the

interior.

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Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For any soil, always try to remove it first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:

For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.

To clean:

1. Saturate a lint-free, clean white cloth with water or

club soda.

2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the

5.

cleaning cloth remains clean. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water.

If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet. Leather Leather, and lighter colored leather in particular, will need more frequent cleaning to prevent the buildup of dust, dirt, and colors transferred from other items so that these do not become permanent stains. To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Your dealer has a GM approved leather cleaner available that provides superior cleaning performance when used regularly on finished automotive leathers. Allow the leather to dry naturally.

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Do not use heat, steam, spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.

Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Notice: Air fresheners contain solvents that may cause damage to plastics and painted surfaces. Follow the manufacturer’s instructions when using air fresheners in the vehicle. If air freshener comes in contact with paint or a plastic surface, blot immediately with a soft cloth. Damage caused by using air fresheners would not be covered by the vehicle warranty. Care of Safety Belts Keep belts clean and dry.

{ WARNING:

Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

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Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 7‑8 . Washing Your Vehicle The best way to preserve the vehicle's finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer. Follow all manufacturers' directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product.

Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 6‑97 . Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer.

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If the vehicle has a basecoat/clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.

Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, chrome polish may be used on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by:

. Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper removal

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Aluminum or Chrome-Plated Wheels and Trim The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle's chrome with soap and water after exposure. Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels.

The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.

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Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this.

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Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 20 000 km (12,000 mi) of purchase, whichever occurs first.

Vehicle Identification

Vehicle Identification Number (VIN)

This legal identifier is in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 6‑108 for the vehicle's engine code.

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Service Parts Identification Label This label, on the inside of the glove box, has the following information:

. Vehicle Identification Number (VIN). . Model designation. . Paint information. . Production options and special equipment.

Do not remove this label from the vehicle. Electrical System

Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer first. Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle's warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain the vehicle battery, even if the vehicle is not operating.

The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing Your Airbag-Equipped Vehicle on page 2‑74 and Adding Equipment to Your Airbag-Equipped Vehicle on page 2‑74 . Headlamp Wiring The headlamp wiring is protected by fuses in the fuse block. An electrical overload will cause the lamps to turn off. If this happens, have the headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed. Power Windows and Other Power Options Fuses in the fuse block protect the power windows. When the current load is too heavy, the fuse opens protecting the circuit until the problem is fixed.

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Fuses and Circuit Breakers The wiring circuits in the vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of damage caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and do not have a spare fuse, you can “borrow” one that has the same amperage. Just pick some feature of the vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse if it is the correct amperage. Replace it as soon as you can. There are two fuse blocks in the vehicle: the floor console fuse block and the engine compartment fuse block. There are also one or two fuses located at the back of the vehicle near the battery.

Floor Console Fuse Block

The floor console fuse block is located on the passenger side of the floor console behind the forward panel. The panel has four clips, one in each corner. Pull the panel to disconnect the four clips, and access the fuses. Use the fuse puller to remove fuses.

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Fuses

Usage

10

11
12
13
14
15

16

17
18

19

Fuse Puller Empty Empty Empty Empty Amplifier Cluster Ignition Switch, PASS-Key® III+ Stoplamp Heating, Ventilation, Air Conditioning, PASS-Key® III+ Empty Empty Airbag Empty Windshield Wiper Climate Control System, Ignition, Rear View Camera Power Windows Empty Electric Power Steering, Steering Wheel Control

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Fuses

Usage

20
21
22
23
24

25

26
27
28
29

Sunroof Empty Empty Audio System XM Radio™, OnStar™ Engine Control Module, Transmission Control Module Door Locks Interior Lights Steering Wheel Control Illumination Empty

Relays

30
31
32

Usage Climate Control System Empty Retained Accessory Power (RAP)

Engine Compartment Fuse Block The underhood fuse block is located on the driver side of the engine compartment. Lift the cover to access the fuse/relay block.

Notice: Spilling liquid on any electrical component on the vehicle may damage it. Always keep the covers on any electrical component.

The vehicle may not be equipped with all of the fuses, relays, and features shown.

Fuses

Usage Electric Power Steering Rear Defogger Empty Body Control Module 3
Starting System

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Fuses

10
11
12
13
20
21
22
23
25
27
29
30
31
32
33
36
37

Usage Body Control Module 2
Rear Power Plug (Panel Van Only) Empty Air Conditioning Clutch Diode Liftgate, Sunroof Empty Rear Power Outlet (Panel Van Only) Fuel Pump Rear Wiper Mirror Air Conditioning Heated Seats (Option) Fuse Puller Empty Cigarette Lighter Power Outlet Daytime Running Lamps Empty Emissions Power Windows Power Seat (Option)

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Fuses

Usage

40
41
42
43
44
45
46
47
49
53

56

57
58
59
60
61
62
63
64
65

Cooling Fan Engine Control Module Empty Engine Control Module, Transmission Antilock Brake System (Option) Injectors, Ignition Module Backup Lamps Heated Seat Windshield Washer Pump Fog Lamps (Option) Sensing and Diagnostic Module (SDM) Antilock Brake System (Option) Windshield Wiper Diode Windshield Wiper Horn Antilock Brake System (Option) Instrument Panel, Ignition Driver Side High-Beam Canister Vent Driver Side Low-Beam

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Fuses

66
67
69

Relays

14
15
16
17
18
19
24
26
28
34
35
38
39
48

Usage

Relays

Usage

Passenger Side Low-Beam Passenger Side High-Beam Parking Lamps

Usage

Rear Defogger Relay Air Conditioning Clutch Empty Rear Wiper Liftgate Release Fuel Pump Empty Powertrain Daytime Running Lamps Starting System Empty Empty Windshield Washer Pump Rear Windshield Washer

50
51
52
54
55
68
70
71
72

Cooling Fan Run, Crank Windshield Wiper Fog Lamps (Option) Horn Parking Lamps Windshield Wipers Headlamp Low-Beam Headlamp High-Beam

A Center High-Mounted Stoplamp Relay, and a Rear Access Panel Door Interlock Relay (Panel Van only), are located underhood in front of the left shock tower. The Left Rear Access Panel Door Relay (Panel Van Only), and the Right Rear Access Panel Door Relay (Panel Van Only) are located in the rear of the vehicle behind the right rear quarter trim panel. A Rear Power Plug mini fuse (Panel Van Only) is located near the battery in the rear of the vehicle.

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Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to Maintenance Replacement Parts on page 7‑10 for more information.

Application

Air Conditioning Refrigerant R134a

Cooling System 2.2L Engine 2.4L Engine with Automatic Transmission 2.4L Engine with Manual Transmission

Engine Oil with Filter Fuel Tank Transmission Fluid

Automatic (Bottom Pan Removal) Manual — 2.2L L4 or 2.4L L4 Engine (Drain and Refill)

Capacities

English

Metric

For the air conditioning system refrigerant charge amount, see the refrigerant label located under the

hood. See your dealer for more information.

7.4 qt 8.5 qt 8.7 qt 5.0 qt 16.2 gal

7.0 qt 1.7 qt 100 lb ft

7.0 L 8.0 L 8.2 L 4.7 L 61.3 L

6.6 L 1.6 L

Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual.

140 Y

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Engine

VIN Code

Transmission

Spark Plug Gap

Engine Specifications

2.2L L4 Engine

2.4L L4 Engine

Automatic

Manual

Automatic

Manual

0.040 in (1.01 mm)

0.040 in (1.01 mm)

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2 NOTES

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Section 7 Maintenance Schedule

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . 7-6

Recommended Fluids and Lubricants . . . . . . . . . . . 7-8
Maintenance Replacement Parts . . . . . . . . . . . . . . 7-10
Engine Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . . 7-11
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

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Maintenance Schedule

Introduction Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality. Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services. Please read the information under Scheduled Maintenance. To keep the vehicle in good condition, see your dealer.

The maintenance schedule is for vehicles that:

carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 5‑23. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 6‑6 .

{ WARNING:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 6‑4.

At your dealer, you can be certain that you will receive the highest level of service available. Your dealer has specially trained service technicians, uses genuine replacement parts, as well as, up‐to‐date tools and equipment to ensure fast and accurate diagnostics.

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The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 7‑8 and Maintenance Replacement Parts on page 7‑10 . We recommend the use of genuine parts from your dealer. Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed. Tires should be rotated every 12 000 km/7,500 miles. See Tire Inspection and Rotation on page 6‑63. Scheduled Maintenance When the Change Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 6‑16 . An Emission Control Service. When the CHANGE OIL SOON message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer has trained service technicians who will perform this work and reset the system. If the engine oil life

system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 6‑20. When the Change Oil Soon message displays, certain services, checks, and inspections are required. Every Engine Oil Change . Change engine oil and filter. Reset oil life system. See Engine Oil on page 6‑16 and Engine Oil Life System on page 6‑20 . An Emission Control Service.

. Engine coolant level check. See Engine Coolant

on page 6‑25 .

. Engine cooling system inspection. Visual

inspection of hoses, pipes, fittings, and clamps and replacement, if needed.

. Windshield washer fluid level check. See

Windshield Washer Fluid on page 6‑32.

. Windshield wiper blade inspection for wear,

cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Windshield and Wiper Blades on page 6‑98 . Worn or damaged wiper blade replacement. See Windshield Wiper Blade Replacement on page 6‑49 .

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Tire inflation pressures check. See Inflation - Tire Pressure on page 6‑57. Tire wear inspection. See Tire Inspection and Rotation on page 6‑63.

. Rotate tires if necessary. See Tire Inspection and

Rotation on page 6‑63. Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked.

. Engine air cleaner filter inspection. See Engine Air

Cleaner/Filter on page 6‑21.

. Brake system inspection (or every 12 months,

whichever occurs first).

. Steering and suspension inspection. Visual

inspection for damaged, loose, or missing parts or signs of wear.

. Body hinges and latches, key lock cylinders,

and rear compartment hinges lubrication. See Recommended Fluids and Lubricants on page 7‑8 . More frequent lubrication may be required when the vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.

. Restraint system component check. See Checking

the Restraint Systems on page 2‑76.

Fuel system inspection for damage or leaks.

. Exhaust system and nearby heat shields

inspection for loose or damaged components.

Additional Required Services Every 12 000 km/7,500 Miles . Rotate tires. Tires should be rotated every

12 000 km/7,500 miles. See Tire Inspection and Rotation on page 6‑63.

At Each Fuel Stop . Engine oil level check. See Engine Oil on

page 6‑16 .

. Engine coolant level check. See Engine Coolant

on page 6‑25 .

. Windshield washer fluid level check. See

Windshield Washer Fluid on page 6‑32.

Once a Month

Tire inflation pressures check. See Inflation - Tire Pressure on page 6‑57. Tire wear inspection. See Tire Inspection and Rotation on page 6‑63.

. Sunroof track and seal inspection, if equipped. See

Sunroof on page 3‑52.

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Once a Year . Starter switch check. See Owner Checks and

Services on page 7‑6.

. Automatic transmission shiftlock control function

check. See Owner Checks and Services on page 7‑6 . Ignition transmission lock check. See Owner Checks and Services on page 7‑6.

. Parking brake and automatic transmission P (Park)

mechanism check. See Owner Checks and Services on page 7‑6. Throttle system inspection for interference, binding or for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables.

. Underbody flushing service. . Hood/Decklid/Liftgate/Liftglass Support Gas Strut Service: Visually inspect gas strut, if equipped, for signs of wear, cracks, or other damage. Check the hold open ability of the gas strut. Contact your dealer if service is required.

First Engine Oil Change After Every 40 000 km/25,000 Miles . Passenger compartment air filter replacement (or every 24 months, whichever occurs first). More frequent replacement may be needed if you drive in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if you notice reduced air flow, windows fogging up, or odors. Your dealer can help you determine when it is the right time to replace the filter.

First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter replacement. See Engine

Air Cleaner/Filter on page 6‑21.

. Automatic transmission fluid change (severe

service only) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service. See Automatic Transmission Fluid on page 6‑23.

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Owner Checks and Services Starter Switch Check

{ WARNING:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before starting this check, be sure there is enough

room around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 3‑33. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. For automatic transmission vehicles, try to start the

engine in each gear. The starter should work only in P (Park) or N (Neutral). If the starter works in any other position, your vehicle needs service.

. Evaporative control system inspection. Check all

fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed. An Emission Control Service. The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle's useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

First Engine Oil Change After Every 160 000 km/100,000 Miles . Spark plug replacement and spark plug wires

inspection. An Emission Control Service. First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain, flush, and refill (or

every five years, whichever occurs first). See Engine Coolant on page 6‑25 . An Emission Control Service.

. Engine drive belts inspection for fraying, excessive

cracks, or obvious damage (or every 10 years, whichever occurs first). Replace, if needed.

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For manual transmission vehicles, put the shift lever in Neutral, push the clutch pedal down halfway, and try to start the engine. The starter should work only when the clutch pedal is pushed down all the way to the floor. If the starter works when the clutch pedal is not pushed all the way down, your vehicle needs service.

Automatic Transmission Shift Lock Control Function Check

{ WARNING:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See Parking Brake

on page 3‑33 . Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer for service.

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. For automatic transmission vehicles, the ignition should turn to LOCK/OFF only when the shift lever is in P (Park). The ignition key should come out only in LOCK/OFF. For manual transmission vehicles, the ignition key should come out only in LOCK/OFF.

Turn the steering wheel to the left and to the right. It should only lock when turned to the right. Contact your dealer if service is required.

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Parking Brake and Automatic Transmission P (Park) Mechanism Check

{ WARNING:

When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the P (Park) mechanism's holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.

Contact your dealer if service is required.

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Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.

Usage

Fluid/Lubricant

The engine requires engine oil approved to the dexos specification. Oils meeting this specification can be identified with the dexos certification mark. Look for and use only an engine oil that displays the dexos certification mark of the proper viscosity grade. See Engine Oil on page 6‑16 . 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 6‑25 . DOT 3 Hydraulic Brake Fluid (GM Part No. 88863461, in Canada 88863462). DOT 3 Hydraulic Brake Fluid (GM Part No. 88863461, in Canada 88863462).

Engine Oil

Engine Cooling

System

Hydraulic Brake

System

Hydraulic Clutch

System

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Usage

Windshield

Washer

Parking Brake Cable Guides

Manual

Transmission

Automatic

Transmission

Key Lock Cylinders

Manual

Transmission Shift Linkage

Fluid/Lubricant

Usage

Fluid/Lubricant

Optikleen® Washer Solvent.

Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC‐LB. DEXRON®-VI Automatic Transmission Fluid. DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Chassis

Lubrication

Hood Latch Assembly, Secondary

Latch, Pivots,

Spring

Anchor, and Release Pawl

Hood and Door

Hinges

Weatherstrip Conditioning

Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).

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Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.

Maintenance Replacement Parts

Part

GM Part Number

ACDelco Part Number

22731072
12605566
52493319

12625058

25882578
22709463

A3054C PF457G CF125

41-103

— —

Engine Air Cleaner/Filter 2.2L and 2.4L Engines

Engine Oil Filter Passenger Compartment Air Filter Spark Plugs

2.2L and 2.4L Engines

Wiper Blades

Front – 19.7 inches (50 cm) Rear – 10.8 inches (27.4 cm)

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Engine Drive Belt Routing

Dotted line shows routing for vehicles without air conditioning.

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Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.

Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record

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Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont'd)

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Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont'd)

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Section 8 Customer Assistance Information

Customer Assistance and Information . . . . . . . . . . . 8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Customer Assistance for Text Telephone (TTY)

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-5
GM Mobility Reimbursement Program . . . . . . . . . . . 8-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . . . 8-9
Courtesy Transportation Program . . . . . . . . . . . . . . . 8-9
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 8-11

Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . . . 8-13

Reporting Safety Defects to the United States

Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

Reporting Safety Defects to the Canadian

Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Reporting Safety Defects to General Motors . . . 8-14
Service Publications Ordering Information . . . . . 8-14
Vehicle Data Recording and Privacy . . . . . . . . . . . . . 8-16
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
OnStar® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Radio Frequency Identification (RFID) . . . . . . . . . 8-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-18

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Customer Assistance and Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance representative:

. Vehicle Identification Number (VIN). This is

available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. . Dealership name and location. . Vehicle delivery date and present mileage. When contacting Chevrolet, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first.

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STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line® Program to enforce your rights. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:

BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/ Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.

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For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:

The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Your inquiry should be accompanied by the Vehicle Identification Number (VIN). Online Owner Center Chevrolet Owner Center (U.S.) www.chevyownercenter.com Information and services customized for your specific vehicle — all in one convenient place.

. Digital owner manual, warranty information,

and more.

. Storage for online service and maintenance

records.

. Chevrolet dealer locator for service nationwide. . Exclusive privileges and offers.

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. Recall notices for your specific vehicle. . OnStar and GM Cardmember Services Earnings

summaries.

Other Helpful Links Chevrolet — www.chevrolet.com Chevrolet Merchandise — www.chevymall.com Help Center — www.chevrolet.com/pages/mds/ helpcenter/faq.do

FAQ

. Contact Us My GM Canada www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:

. My Showroom: Find and save information on

vehicles and current offers in your area.

. My Dealers: Save details such as address and

phone number for each of your preferred GM dealers.

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. My Driveway: Access quick links to parts and

service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.

. My Preferences: Manage your profile and use tools

and forms with greater ease.

To sign up, visit the My GM.ca section within www.gm.ca. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830.

Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs)) Roadside Assistance: 1-800-243-8872
From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994

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GM Mobility Reimbursement Program

This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift for the vehicle. For more information on the limited offer, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.

Canada

General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

Overseas Please contact the local General Motors Business Unit. Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843
Col. Granada C.P. 11520, Mexico, D.F. 01-800-466-0800
Long Distance: 011-52-53 29 0800

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Roadside Assistance Program For U.S.‐purchased vehicles, call 1‐800‐243‐8872; (Text Telephone (TTY): 1‐888‐889‐2438). For Canadian‐purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready:

. Your name, home address, and home telephone

number. Telephone number of your location. Location of the vehicle.

. Model, year, color, and license plate number of the

vehicle.

. Odometer reading, Vehicle Identification

Number (VIN), and delivery date of the vehicle.

. Description of the problem.

Coverage Services are provided up to 5 years/160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

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Services Provided . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock‐Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is given.

. Emergency Tow From a Public Road or

Highway: Tow to the nearest Chevrolet dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.

. Battery Jump Start: Service to jump start a dead

battery.

Services Not Included in Roadside Assistance

Impound towing caused by violation of any laws. Legal fines.

. Mounting, dismounting, or changing of snow tires,

chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.

Services Specific to Canadian‐Purchased Vehicles

Fuel Delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.

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Trip Interruption Benefits and Assistance: Must be over 250 kilometers from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment.

. Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.

Scheduling Service Appointments When the vehicle requires warranty service, contact the dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, the dealer can help minimize your inconvenience.

If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call the dealership, let them know this, and ask for instructions. If the dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same-day repair. Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid‐specific warranties in both the U.S. and Canada. Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.

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Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circumstances, the dealer can offer one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one‐way or round‐trip shuttle service within reasonable time and distance parameters of the dealer's area. Public Transportation or Fuel Reimbursement If the vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See the dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.

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Courtesy Rental Vehicle The dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact the dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

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Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle's resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle's designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Limited Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part may be an acceptable choice to maintain your vehicle's originally designed appearance and safety performance; however, the history of these parts is not known.

Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts is not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer may have a collision repair center with GM-trained technicians and state‐of‐the‐art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.

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Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you ensure that your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

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Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Assistance Program on page 8‑7. Gather the following information:

. Driver's name, address, and telephone number . Driver's license number . Owner's name, address, and telephone number . Vehicle license plate number . Vehicle make, model, and model year . Vehicle Identification Number (VIN)

Insurance company and policy number

. General description of the damage to the other

vehicle

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section. If the airbag has inflated, see What Will You See After an Airbag Inflates? on page 2‑66.

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Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember, if your vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.

Reporting Safety Defects

Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

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Chevrolet HHR Owner Manual - 2011

Black plate (14,1)

Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada