1998 Chevrolet Express Owners Manual

be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

7-42

Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Rear Axle Service Check the gear lubricant level in the rear axle and add needed. See “Rear Axle” in the Index. A fluid loss may indicate a problem. Check the axle and repair it if needed.

if

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

FLUIDLUBRICANT

USAGE Hydraulic Brake Delco Supreme 11 System

Brake Fluid

Parking Brake Cable Guides

Automatic Transmission Key Lock Cylinders

(GM Part No. 12377967 or equivalent DOT-3 Brake Fluid). Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI ## 2, Category LB or GC-LB.

Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRON@-I11 Automatic Transmission Fluid. Multi-Pu ose Lubricant, Superlube % (GM Part No. 1234624 1 or equivalent).

Power Steering GM Power Steering Fluid (GM System

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE Engine Oil (Gasoline Engine)

Engine Coolant

FLUIDLUBRICANT Engine Oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean water (preferably distilled) and use only GM Goodwrench@ DEX-COOL@ or Havoline@ DEX-COOL@ Coolant. See “Engine Coolant” in the Index.

7-44

~

USAGE Chassis Lubrication

Front Wheel Bearings

Differential, Rear Axle

Windshield Washer Solvent

Propshaft Splines and Universal Joints

FLUIDLUBRICANT Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Wheel Bearing Lubricant meeting requirements of NLGI # 2, Category GC or GC-LB (GM Part No. 105 1344 or equivalent). Axle Lubricant (GM Part No. 1052271) or SAE SOW-90 GL-5 Gear Lubricant. GM Optikleen@ Washer Solvent (GM Part No. 1051515) or equivalent. Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

USAGE One-Piece Propshaft Spline

~~

Hood Latch Assembly, Pivots, Spring Anchor and Release Pawl Hood Hinges

Weatherstrip Conditioning Weatherstrip Squeaks

FLUIDLUBRICANT Spline Lubricant, Special Lubricant (GM Part No. 12345879) or lubricant meeting requirements of GM 998530. Lubriplate@ Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Multi-Pu ose Lubricant, Superlube % (GM Part No. 1234624 1 or equivalent). Dielectric Silicone Grease (GM Part No. 12345579 or equivalent). Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent).

7-45

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval.

Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

I DATE

I READING

ODOMETER

Maintenance Record

SERVICED BY

MAINTENANCE

PERFORMED

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAr- -rENANCE PERFORMED

7-47

Maintenance Record

MAINTENANCE PERFORMED

7-48

Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

8-2 8-4

8-5 8-7 8-8 8-9

Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program

8- 10 8- 10

8-11

8-11 8-11

Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada

8-1

Customer Satisfaction Procedure

Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

8-2

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate:

In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish)

0 In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-75 1-4135 (English) or 1-800-75 1-4136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0122 In all other Caribbean countries: (809) 763- 13 15 In other overseas locations, call GM Overseas Distribution Corporation in Canada at: (905) 644-41 12.

8-3

Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.)

For prompt assistance, please have the following information available to give the Customer Assistance Representative:

Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern

We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

In Canada, write to:

General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7

8-4

Chevrolet Roadside Assistance Program

To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center. As the owner of a 1998 Chevrolet, membership in Roadside Assistance is free.

Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1 -800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy” Care:

Toll-free number, 1 -800-CHEV-USA

0 Free towing for warranty repairs 0 Basic over-the-phone technical advice

Available dealer services at reasonable costs (i.e,, wrecker services, locksmithkey service, glass repair, etc.)

ROADSIDE Courtesy" Care PROVIDES:

Roadside Basic Care services (as outlined previously) Plus: FREE Non-Warranty Towing (to the closest dealer from a legal roadway) FREE LocksmithKey Service (when keys are lost on the road or locked inside) FREE Flat Tire Service (spare installed on the road) FREE Jump Start (at home or on the road) FREE Fuel Delivery ($5 of fuel delivered on the road)

Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1998 Chevrolet passenger car and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 1998 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time.

8-6

Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

For complete program details, see your Chevrolet dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor: Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle location Telephone number where you can be reached Vehicle mileage Description of problem

Courtesy Transportation Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1998 Chevrolet passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:

One way shuttle ride for any warranty repair completed during the same day.

0 Up to $30 maximum daily vehicle rental allowance

for any overnight warranty repair up to five days, OR Up to $30 maximum daily cab, bus or other transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR Up to $10 daily fuel allowance for rides provided by another person (i.e., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your Chevrolet dealer service management. Claim amounts should reflect all actual costs.

0 Chevrolet Courtesy Transportation is not part of the

Bumper to Bumper New Vehicle Limited Warranty. Chevrolet reserves the right to make any changes or discontinue Courtesy Transportation at any time without notification.

0 For additional program details, contact your

Chevrolet dealer.

Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. In Canada, please consult your GM dealer for information on Courtesy Transportation.

GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.

BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5100

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.

8-9

We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

REPORTING SAFETY DE€ :CTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

8-10

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario KlG 352

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020 or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L 1H 8P7

Ordering Service and Owner Publications in Canada Service manuals, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

1998 CHEVROLET SERVICE PUBLICATIONS ORDERING INFORMATION The following publications covering the operation and servicing of your vehicle can be purchased by filling out

the Service Publication Order Form in this book

and mailing it in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00

TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 1998 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $40.00

CURRENT PUBLICATIONS FOR 1998 CHEVROLET OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $1 5.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $10.00

SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO:

Helm, Incorporated PO. Box 07130 Detroit, MI 48207

OR ORDER TOLL FREE: 1-800-782-4356

Monday-Friday 8:OO AM - 6:OO PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Disr)

ORDER TOLL FREE

(NOTE: For Credit Card Holders Only) (Monday-Friday 8:OO AM - 6:OO PM EST)

1-800-782-4356

FAX Orders Only 1-31 3-865-5927

Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal service. If further information is needed, write to the address s gh own below or call 1-800-782-4356. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.

PUBLICATION FORM

NUMBER

ITEM DESCRIPTION

VEHICLE MODEL

NAME

Service Manual Car & Light Truck Transmission Unit Repair Owner's Manual In Portfolio

Owner's Manual Without Portfolio

TOTAL PRICE

I YEAR 1998

QTYm

1998

1998

1998

PRICE EACH* $90.00

$40.00

$1 5.00

$1 0.00

NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent. Mail completed order form to:

HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207

For purchases outside U S A . please write to the above address for quotation.

Order payable

to

Helm, Inc. only - do not send cash.)

(USA funds add

TOTAL MATERIAL

Michigan Purchasers 6% sales tax

U.S. Order Processing

Mastercard

VISA . GRAND TOTAL uIn uIn u I n Expiration ml Check here if your billing address

Discover

Account Number:

I '

is different from your shipping address shown.

Date mo/yr:

(CUSTOMER'S NAME)

(ATTENTION)

(STREET ADDRESS-NO P.O. BOX NUMBERS)

(CITY)

(STATE)

(ZIP CODE)

DAYTIME TELEPHONE NO.

GM-CHE-ORD98 "(Prices are subject

to change without notice and without incurring

obligation. Allow ample time for delivery.)

CUSTOMER SIGNATURE

Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the U.S. order processing.

I-

b% NOTES

Section 9 Index

A i r Bag .......................

Adding Equipment . . . . . . . . . . . . . How Does it Restrain . . . . . . . . . . . How it Works . . . . . . . . . . . . . . . . . Location ..................... Readiness Light . . . . . . . . . . . . . . . Servicing .................... What Makes it Inflate . . . . . . . . . . . What Will You See After it Inflates When Should it Inflate . . . . . . . . . . Aircleaner ..................... . . . . . . . . . . . . . . . . Air Conditioning Air Conditioning Refrigerants . . . . . . Alignment and Balance. Tire . . . . . . . Aluminum Wheels. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . Antenna. Power Antifreeze ...................... Anti-Lock

Brake System Warning Light . . . . . Brakes ...................... . . . . . . . . . . . . . . . . Appearance Care . . . . . . . . Appearance Care Materials Arbitration Program . . . . . . . . . . . . . . Ashtrays . . . . . . . . . . . . . . . . . . . . . . . Audio Systems . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . 1-26 . . . . . . . . . . . . . . . 1-33 . . . . . . . . . . . . . . . 1-31 . . . . . . . . . . . . . . . 1-29 . . . . . . . . . . . . . . . 1-29 . . . . . . . . . . 1.28. 2.54 . . . . . . . . . . . . . . . 1-32 . . . . . . . . . . . . . . . 1-30 . . . . . . . . . . . . . . . 1-31 . . . . . . . . . . . . . . . 1-30 . . . . . . . . . . . . . . . 6-16 . . . . . . . . . . . . . . . . 3-6 . . . . . . . . . . . . . . . 6-70 . . . . . . . . . . . . . . . 6-48 . . . . . . . . . . . . . . . 6-56 . . . . . . . . . . . . . . . 3-27 . . . . . . . . . . . . . . . 6-21 . . . . . . . . . . . 2.57. 4.7 . . . . . . . . . . . . . . . . 4-7 . . . . . . . . . . . . . . . 6-51 . . . . . . . . . . . . . . . 6-59 . . . . . . . . . . . . . . . . 8-9 . . . . . . . . . . . . . . . 2-48 . . . . . . . . . . . . . . . . 3-7

Automatic

Transmission Check ........................... 7-39 Transmission Fluid ............................ 6-17 Transmission Operation ........................ 2-21 Shifting ..................................... 2-21 Transmission Park Mechanism Check . . . . . . . . . . . . . 7-41 LockingRear ................................ Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-30 6-21

Axle

Battery ...................................... 6-31 Jump Starting ................................. 5-3 Replacement. Remote Keyless Entry . . . . . . . . . . . . . . . 2-8 Warnings .................................... 5-3 BBB Auto Line ................................. 8-9 Before Leaving on a Long Trip .................... 4-20 Better Business Bureau Mediation . . . . . . . . . . . . . . . . . . . 8-9 Blizzard ...................................... 4-25 Brake Adjustment .................................. Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Master Cylinder .............................. Parking ..................................... PedalTravel ................................. Replacing System Parts ........................

6-31 6-27 6-27 2-24 6-30 6-31

9-1

Brakes (Continued)

System Waming Light ......................... 2-56 Trailer ...................................... 4-33 Transrniission Shift Interlock Check ............... 7-40 Wear ....................................... 6-30 Brakes., Anti-Lock ............................... 4-7 Braking ........................................ 4-6 Braking in Emergencies ........................... 4-8 Break-In, New Vehicle .......................... 2-17 Brightness Control .............................. 2-40 BTSI Check ................................... 7-40 Bulb Rqlacement .............................. 6-32

9-2

Comfort Controls ................................ 3-2 Compact Disc Care ............................. 3-26 Compact Disc Player ....................... 3- 16. 3.20 Console Storage ................................ 2-48 Control of a Vehicle .............................. 4-5 Convex Outside Mirror .......................... 2-46 Coolant ....................................... 6-21 RecoveryTank ............................... 5-16 Cooling System ................................ 5- 14 Courtesy Transportation ........................... 8-8 Crankcase Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68 Cruise Control ................................. 2-37 Cupholders .................................... 2-48 Customer Assistance for Text Telephone Users . . . . . . . . . 8-4 Customer Assistance Information . . . . . . . . . . . . . . . . . . . 8- 1 Customer Satisfaction Procedure .................... 8-2

Damage.

Finish ...................................... 6-57 SheetMetal ................................. 6-57 Daytime Running Lamps ......................... 2-41 Daytime Running Lamps Indicator Light . . . . . . . . . . . . 2-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Dead Battery . . . . . . . . . . . . . . . . . . . 8.10. 8.11 Defects. Reporting Safety Defensive Driving ............................... 4-2 Defogging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3. 3.4 Defrosting ................................. 3.3. 3.4 Dome Lamps Door

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locks .......................................

2-43

2-4

Sliding ..................................... Storage ..................................... StoragePocket ............................... Swing-Out Side ..............................

2-12 2-48 2-48 2-10 Drive Position. Automatic Transmission . . . . . . . . . . . . . 2-23 Driver Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 . 17 Driving

City ........................................ 4-18 Defensive .................................... 4-2 Drunken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Freeway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 InaBlizzard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 In Foreign Countries ........................... 6-5 In the Rain .................................. 4-15 Night ...................................... 4-14 OnCurves ................................... 4-9 On Grades While Towing a Trailer . . . . . . . . . . . . . . . 4-35 .................... On Hill and Mountain Roads 4-21 OnSnowandIce ............................. 4-23 Throughwater ............................... 4-17 WetRoads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23 With a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 4-3 6-45

................................ Drunken Driving Dual Tire Operation .............................

Electrical Equipment. Adding .................... 6-61 Electrical System ............................... 6-61 Electronic Road Speed Governor (Gasoline Engines) . . . 2-53

9-3

6.60. 6.67

6-10 6-21 7-38 2-57 5- 14 Language

6-65

Engine ....................................... Coolant ..................................... Coolant Level Check .......................... Coolant Temperature Gage ..................... .............................. Cooling System Exhaust ...................... Manual 2.29.2.30.2.33 .4.26 FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identification ........................... OilLevelCheck .............................. Overheating ................................. Running While Parked ......................... Starting Your ................................ Engine Coolant Heater ........................... EngineOil .................................... Adding ..................................... Additives ................................... Checking ................................... 6-13 Pressure Gage ................................ 2-60 Used ....................................... 6-16 Whentochange .............................. 6-15 Exhaust, Engine . . . . . . . . . . . . . . . . . 2-29.2-30,2-33, 4-26 Exterior Lamps ................................. 2-40

7-38 5-11 2-30 2- 18 2-20 6-12 6-13 6-15

Engine Oil (Continued)

Fabric Cleaning ............................... Filling a Portable Fuel Container .................... FillingYourTank ................................ Filter. Air ..................................... Finish Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finish Damage .................................

6-52 6-7 6-5 6-16 6-55 6-57

9-4

...........................

. . . . . . . . . . . . . . . . 2-23 First Gear. Automatic Transmission ......................... 5-2 Flashers. Hazard Warning ............................. Flat Tire. Changing 5-22 Fluids and Lubricants ............................ 7-44 Foreign Countries. Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 .. French 11 Front Parkingnurn Signal Lamp Bulb Replacement . . . . 6-35 Front Storage Area .............................. 2-48 FrontTowing .................................. 5-10 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Canada ...................................... 6-3 Filling a Portable Container ...................... 6-7 FillingYourTank .............................. 6-5 Gage ....................................... 2-63 . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 In Foreign Countries Tankcapacity ............................... 6-69 ....................... 6-61

Fuses and Circuit Breakers

G a g e s

Engine Coolant Temperature .................... Engine Oil Pressure ........................... Fuel ....................................... Speedometer ................................. Voltmeter ...................................

2-57 2-60 2-63 2-52 2-55 GAWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Gear Positions. Automatic Transmission . . . . . . . . . . . . . 2-21 Gross Axle Weight Rating ........................ 4-27 ...................... 4-27 Gross Vehicle Weight Rating .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guide en Franpis 11 GVWR ....................................... 4-27

Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32 Hazard Warning Flashers .......................... 5-2 Head Restraints ................................. 1-5 Headlamps .................................... 2-40 ............................ 6-33 Bulb Replacement ...................... High/Low Beam Changer 2-35 OnReminder ................................ 2-41 Wiring ..................................... 6-61 Hearing Impaired. Customer Assistance . . . . . . . . . . . . . . 8-4 Heater Controls ................................. 3-2 HeaterIAir Conditioning Controls . . . . . . . . . . . . . . . . . . . 3-3 Heating ........................................ 3-6 High-Beam Headlamps .......................... 2-35 Highway Hypnosis .............................. 4-2 I Hill and Mountain Roads ......................... 4-21 Hitches. Trailer ................................. 4-32 Hood (5-8 Checking Things Under ......................... Prop ........................................ 6-9 Release ...................................... 6-8 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33 Hydroplaning .................................. 4-17

Ignition Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 . . . . . . . . . . . . . . . . . 7-41 Ignition Transmission Lock Check Inflation, Tire .................................. 6-42 . . . . . . . . . . . . . . . . . 2-45 Inside Day/Night Rearview Mirror Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 42 7-43 7-42 7-42

Brakesystem ................................ Engine Cooling System ........................ Exhaust Systems .............................

RearAxle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43 Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-42 Suspension .................................. 7-42 Throttle System .............................. 7-43 Instrument Cluster .............................. 2-51 ............................... 2-50 Instrument Panel Brightness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-53 FuseBlock .................................. 6-62 Interior Lamps ................................. 2-43 J ack. Tire .................................... Jump Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-23 5-3

Keyless Entry System . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Labels

Lamps

Certification ................................. 4-27 Certificationmire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Service Parts Identification ..................... 6-60 Tire-Loading Information . . . . . . . . . . . . . . . . . . . . . . 4-27 Vehicle Identification Number . . . . . . . . . . . . . . . . . . . 6-60 Dome ...................................... 2-43 Exterior .................................... 2-40 Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43 OnReminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41 Panel ....................................... 2-40 Underhood .................................. 2-44

Leaving Your Vehicle with the Engine Running ....... 2-27 Lighter ........................................ 2-48 Lights Air Bag Readiness ....................... 1-28, 2-54 Anti-Lock Brake System Warning ............ 2-57, 4-7 Brake System Warning ......................... 2-56 Charging System ............................. 2-54 CheckGages ................................ 2-62 Daytime Running Lamps Indicator ............... 2-62 Exterior .................................... 2-40 Interior ..................................... 2-43 Safety Belt Reminder ..................... 1- 12, 2-53 Security .................................... 2-61 Service Engine Soon .......................... 2-58 ........................... 4-27 Loading Your Vehicle Locks ......................................... 2-4 Door ........................................ 2-4 Ignition Transmission Check .................... 7-41 PowerDoor .................................. 2-5 RearDoorSecu rity ............................. 2-5 Sliding Door Child Security ...................... 2-6 LossofControl ................................ 4-12 Lubricants and Fluids ............................ 7-44 Lubrication Service, Body ........................ 7-39

Maintenance. Normal Replacement parts ........... 6-69 Maintenance Record ............................ 7-46 Maintenance Schedule ............................ 7-1 Long Tripmighway ........................... 7-27 Long Tripmighway Definition ................... 7-6 Long Tripmighway Intervals ..................... 7-7

9-6

Owner Checks and Services ..................... 7-38 Periodic Maintenance Inspections ................ 7-42 Recommended Fluids and Lubricants ............. 7-44 Scheduled Maintenance Services .................. 7-4 Short Trip/City ................................ 7-8 Short Trip/City Definition ....................... 7-5 Short Trip/City Intervals ........................ 7-5 Maintenance. Underbody ......................... 6-58 Maintenance When Trailer Towing ................. 4-36 Malfunction Indicator Lamp ...................... 2-58 ManualFrontSeat ........,...................... l-2 Mirrors ....................................... 2-45 Camper-Type ................................ 2-47 Convex Outside .............................. 2-46 Inside Daymight Rearview ..................... 2-45 Power Remote Control ......................... 2-45 Visorvanity ................................. 2-49 6-4 vi 4-21 2-34

MMT ......................................... Model Reference ................................. MountainRoads ................................ Multifunction Lever .............................

Neutral. Automatic Transmission ................. 2-22 New Vehicle Break-In ........................... 2-17 Nightvision ................................... 4-14 ........................... 6-11 Noise Control System Normal Maintenance Replacement Parts ............. 6-69

Odometer .................................... Odometer. Trip .................................

2-52 2-52

Off-Road Recovery ............................. 4- 1 1 Oil. Engine .................................... 6-12 Overheating Engine ............................. 5- 1 1 Owner Checks and Services ....................... 7-38 Owner Publications. Ordering . . . . . . . . . . . . . . . . 8- 1 1. 8- I2

Parking

Paint Spotting. Chemical ........................ Park

6-58 . . . . . . . . . . . . . . . . . . . . . . . 2-21 2-25 2-28

Automatic Transmission Shifting Into ................................. Shifting Out of ............................... AtNight .................................... 2-15 Brake ...................................... 2-24 BrakeMechanismCheck ....................... 7-41 Lots ....................................... 2-16 Over Things That Burn ........................ 2-29 With a Trailer ................................ 4-36 Passenger Position .............................. 1-26 ................................... Passing 4-11 ..................................... 2-16 Passlock Periodic Maintenance Inspections . . . . . . . . . . . . . . . . . . 7-42 Power 3-27 2-5 2-45 1-3 4-8 6-25 2-31 Pregnancy. Use of Safety Belts . . . . . . . . . . . . . . . . . . . . 1-25

Antenna Mast Care ............................ DoorLocks ................................... Remote Control Mirror ........................ Seat ......................................... Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Steering Fluid ................................ Windows ...................................

8 * .

Problems on the Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Publications. Service and Owner .............. 8- 1 1. 8- 12

Radiator ..................................... 5-18 Radiator Pressure Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24 Radio Reception ................................ 3-23 Radios .......................... 3-7.3-9.3-11. 3- 16 Rain. Driving In ................................ 4-15 ................................ 2-43 Reading Lamps Rear

Axle ....................................... ........................... Door Security Locks Outside Seat Position .......................... Seatpassengers .............................. Towing .....................................

6-21 2-5 1-34 1-34 5-11 Rear Air Conditioning and Rear Heater . . . . . . . . . . . . . . . 3-5 Rear Heater Controls (without Air Conditioning) . . . . . . . 3-4 Rear Passenger Temperature Control . . . . . . . . . . . . . . . . . 3-5 . . . . . . . . . . . . . . . . . . 1-37 Rear Safety Belt Comfort Guides Rearview Mirror ................................ 2-45 Reclining Front Seatbacks ......................... 1-3 . . . . . . . . . . . . . . . 7-44 Recommended Fluids and Lubricants Recovery Tank. Coolant .......................... 5-16 Refrigerants. Air Conditioning .................... 6-70 Remote Compact Disc Player ..................... 3-20 Replacement Bulbs ...................................... Parts ....................................... Wheel ...................................... Replacing Safety Belts ........................... Reporting Safety Defects ....................

6-66 6-69 6-49 1-62 8- 10. 8- 1 1 9-7

Restraints

Checking ................................... 1-6 1 Child ....................................... 1-46 Head ........................................ 1-5 Replacing Parts After a Crash ................... 1-62 System Check ................................ 7-39 Reverse. Automatic Transmission . . . . . . . . . . . . . . . . . . 2-22 Right Front Passenger Position .................... 1-26 Roadside Assistance .............................. 8-5 Roadside Assistance. Canadian . . . . . . . . . . . . . . . . . . . . . 8-7 Rocking Your Vehicle ........................... 5-36 Rotation. Tires ................................. 6-43

Safety Belt Extender ............................ 1-61 Safety Belts ................................... 1-1 1 Adults ...................................... 1-17 Care ....................................... 6-54 Center Passenger Position ...................... 1-39 Center Rear Passenger Position .................. 1-39 Children .................................... l-41 Driver Position ............................... 1-17 Extender ..........,......................... l-61 1 - 17 How to Wear Properly ......................... Incorrect Usage .................... 1-20, 1-59, 1-60 LapBelt .................................... l-40 Lap-Shoulder ........................... 1-17, 1-34 Larger Children .............................. 1-58 Passenger Position ............................. 1-26 1 - 16 Questions and Answers ........................ Rear Seat Outside Passenger Positions . . . . . . . . . . . . 1-34 Rear Seat Passengers .......................... 1-33

9-8

Reminder Light ......................... 1 . 12. 2.53 Replacing After a Crash ........................ 1-62 Right Front Passenger Position . . . . . . . . . . . . . . . . . . 1-26 Shoulder Belt Height Adjuster ................... 1-19 Smaller Children and Babies ............... 1-41. 1-44 Use During Pregnancy ......................... 1-25 WhyTheyWork .............................. 1-13 Safety Chains .................................. 4-33 Safety Defects. Reporting ................... 8-10. 8-11 Safety Warnings and Symbols ....................... iii Scheduled Maintenance Services .................... 7-4 Seatback Reclining ............................... 1-3 Seats ManualFront ................................. 1-2 Power ....................................... l-3 Rear ........................................ l-5 ............................... Removing Rear 1-6 Replacing Rear ................................ 1-9 Restraint Systems .............................. 1-1 Seat Controls ................................. 1-2 Securing a Child Restraint . . . . . . . . . . . . 1-52, 1-54, 1-55 Second Gear, Automatic Transmission .............. 2-23 Security Light .................................. 2-61 Service ........................................ 6-2 Bulletins, Ordering ....................... 8-1 1, 8- 12 Engine Soon Light ............................ 2-58 Key Lock Cylinder ............................ 7-39 Manuals, Ordering ....................... 8- 1 1, 8- 12 Parts Identification Label ....................... 6-60 Publications, Ordering .................... 8- 11, 8- 12 Work, Doing Your Own ......................... 6-2

Service and Appearance Care ...................... 6-1 Service and Owner Publications . . . . . . . . . . . . . . 8- 11. 8- 12 Service Publications ........................ 8- 1 1. 8. 12 Servicing Your Air Bag-Equipped Vehicle . . . . . . . . . . . 1-32 Sheet Metal Damage ............................ 6-57 ShiftLever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.21. 2.25 Shifting

Automatic Transmission . . . . . . . . . . . . . . . . . . . . . . . 2-21 Into Park (P) ................................. 2-25 OutofPark .................................. 2-28 Shoulder Belt Height Adjuster ..................... 1 . 19 . . . . . . . . . . . . . . . 6-36 Sidemarker Lamp Bulb Replacement SignalingTurns ................................ 2-35 Skidding ...................................... 4-13 Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . . 6-67 Speech Impaired. Customer Assistance . . . . . . . . . . . . . . . 8-4 Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52 Stains. Cleaning ................................ 6-52 Starter Switch Check ............................ 7-40 Starting Your Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 18 Steam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Steering ....................................... 4-8 In Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Power ....................................... 4-8 Speed Sensitive ............................... 4-9 Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Wheel. Tilt .................................. 2-34 StorageAreas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-48 Storage. Vehicle ................................ 6-3 1 Stuck: In Sand. Mud. Ice or Snow . . . . . . . . . . . . . . . . . . 5-36 SunVisors .................................... 2-49 Symbols. Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Taillamp Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 6-37 TapePlayerCare ............................... 3-25 Temperature Control. Rear Passenger . . . . . . . . . . . . . . . . 3-5 Theft ......................................... 2-15 Theft-Deterrent Feature .......................... 3-21 Thermostat .................................... 6-25 Third Gear. Automatic Transmission . . . . . . . . . . . . . . . . 2-23 Tilt Steering Wheel ............................. 2-34 Time. Setting the . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Tirechains .................................... 6-50 TireLoading ................................... 4-27 . . . . . . . . . . . . . . . . . . . 4-27 Tire-Loading Information Label Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-41 . . . . . . . . . . . . . . . . . . . . . . . . 6-48 Alignment and Balance BuyingNew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-46 Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50 ChangingaFlat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57 Dual Operation ............................... 6-45 Inflation .................................... 6-42 Inflation Check ............................... 7-38 ........................ 6-43 Inspection and Rotation Loading .................................... 4-27 Pressure .................................... 6-42 Temperature ................................. 6-48 Traction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-48 Treadwear ................................... 6-47 Uniform Quality Grading . . . . . . . . . . . . . . . . . . . . . . . 6-47 Wear Indicators .............................. 6-45 Wheel Replacement ........................... 6-49 When It’s Time for New ....................... 6-45 TopStrap ..................................... 1-51

2-27

5.33. 6.67

4-28 5-8

TorqueLock ................................... Torque. Wheel Nut ......................... Towing a Trailer ................................ Towing Your Vehicle ............................. Trailer Brakes ..................................... 4-33 ............................ 4-35 Driving on Grades Drivingwith ................................. 4-33 Hitches ..................................... 4-32 Maintenance When Towing ..................... 4-36 Parking on Hills .............................. 4-36 Safety Chains ................................ 4-33 Tongueweight ............................... 4-31 Total Weight on Tires .......................... 4-32 Towing ..................................... 4-28 Turnsignals ................................. 4-35 Weight ..................................... 4-30 Wiring Harness ............................... 4-37 Transmission Fluid. Automatic . . . . . . . . . . . . . . . . . . . . 6- 17 Transmitters. Keyless Entry ........................ 2-6 Transportation. Courtesy .......................... 8-8 Trip Odometer ................................. 2-52 TTYUsers ..................................... 8-4 Turn Signal and Lane Change Signals . . . . . . . . . . . . . . . 2-35 Turn SignalNultifunction Lever . . . . . . . . . . . . . . . . . . . 2-34 Turn Signals When Towing a Trailer . . . . . . . . . . . . . . . . 4-35

Underbody Maintenance ........................ 6-58 UnderhoodLamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44

Vehicle

Control ...................................... 4-5 .............................. Damage Warnings iv Identification Number ......................... 6-60 Loading .................................... 4-27 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31 Ventilation System ............................... 3-6 Visor Vanity Mirrors ............................ 2-49 Visors. Sun .................................... 2-49

w a r n i n g Devices ............................... 5-2 Warning Lights. Gages and Indicators . . . . . . . . . . . . . . . 2-53 ........................ 6-26 Washer Fluid. Windshield ........................... Washing Your Vehicle 6-55 Weatherstrips .................................. 6-54 Wheel Alignment .................................. 6-48 Nut Torque ............................. 5-33. 6.67 Replacement ................................. 6-49 Wrench ..................................... 5-24 Windows ..................................... 2-31 Power ...................................... 2-31 SideLatches ................................. 2-32 Swing-Out .................................. 2-32 ............................. 2-37 Fluid ....................................... 6-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38 Fluid Level Check

Windshield Washer

Windshield Wiper

.............................. .............................. ........................... Blade Replacement Cleaning the Blades ........................... 6-54 Wiper Blade Check ............................. ................................. Fuses ...................................... ................................. Winter Driving .................................

........................... 6-54 6-61 7-39 5-8 5-24

2-36 Wiper Blade Cleaning 6-40 Wiring. Headlamp

6-61 Wrecker Towing 4-23 Wrench. Wheel

* 9-11

Service Station Checkpoints

BATTERY

P6-31

TIRES P6-41

ENGINE COOLANT RECOVERY TANK

P6-23*

ENGINE OIL DIPSTICK

SECONDARY

HOOD RELEASE

P6-9

WINDSHIELD WASHER FLUID

P6-26

HOOD RELEASE

P6-8

FUEL DOOR

P6-5*

For detailed information, refer to the page number listed, or see the index in the back of the owner’s manual. * For vehicles equipped with a diesel engine, see the Diesel Supplement. 9-12

s

't - -

The 1998 Chevrolet Express Owner’s Manual

1-1

2-1

3- 1

4-1

5-1

6-1

7-1

8-1

9-1

Seats and Restraint Systems This section tells you how to use your seats and safety belts properly. It also explains the air bag system. Features and Controls This section explains how to start and operate your vehicle. Comfort Controls and Audio Systems This section tells you how to adjust the ventilation and comfort controls and how to operate your audio system. Your Driving and the Road Here you’ll find helpful information and tips about the road and how to drive under different conditions. Problems on the Road This section tells what to do if you have a problem while driving, such as a flat tire or overheated engine, etc. Service and Appearance Care Here the manual tells you how to keep your vehicle running properly and looking good. Maintenance Schedule This section tells you when to perform vehicle maintenance and what fluids and lubricants to use. Customer Assistance Information This section tells you how to contact Chevrolet for assistance and how to get service and owner publications. It also gives you information on “Reporting Safety Defects” on page 8- 10. Index Here’s an alphabetical listing of almost every subject in this manual. You can use it to quickly find something you want to read.

We support voluntary technician certification.

WE SUPPORT

VOLUNTARY TECHNICIAN CERTIFICATION THROUGH

National Institute for

A U T O M O T I V E

S E R V I C E

E X C E L L E N C E

For Canadian Owners Who Prefer a French Language Manual: Aux proprietaires canadiens: Vous pouvez vous procurer un exemplaire de ce guide en franqais chez votre concessionaire ou au:

DGN Marketing Services Ltd. 1577 Meyerside Dr. Mississauga, Ontario W T lB9

OCopyright General Motors Corporation 1997 All Rights Reserved

GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem and the name EXPRESS are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes in the product after that time without further notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division whenever it appears in this manual. Please keep this manual in your vehicle, so it will be there if you ever need it when you’re on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it.

Litho in U.S.A. C9814 B First Edition

ii

How to Use this Manual Many people read their owner’s manual from beginning to end when they first receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you’ll find that pictures and words work together to explain things quickly. Index A good place to look for what you need is the Index in back of the manual. It’s an alphabetical list of what’s in the manual, and the page number where you’ll find it.

Safety Warnings and Symbols You will find a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning.

I A CAUTION:

These mean there is something that could hurt you or other people.

In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don’t, you or others could be hurt.

iii

In the notice area, we tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. You’ll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE.

You will also find a circle with a slash through it in this book. This safety symbol means “Don’t,” “Don’t do this” or “Don’t

Vehicle Damage Warnings Also, in this book you will find these notices:

NOTICE:

These mean there is something that could damage your vehicle.

iv

Vehicle Symbols These are some of the symbols you may find on your vehicle.

For example, these symbols are used on an original battery:

These symbols are important for you and your passengers whenever your vehicle is driven :

These symbols have to do with your lamps:

These symbols are on some of your controls:

WINDSHIELD WIPER

CAUTION POSSIBLE INJURY

PROTECT EYES BY SHIELDING

CAUSTIC BATTERY ACID COULD CAUSE BURNS

AVOID SPARKS OR FLAMES

SPARK OR FLAME COULD EXPLODE BATTERY

DOOR LOCK UNLOCK

FASTEN SEAT BELTS

TURN

SIGNALS e A HAZARD

WARNING FLASHER

WINDSHIELD DEFROSTER

COOLANT TEMP

BATTERY CHARGING SYSTEM

BRAKE

COOLANT

,111,

FOG LAMPS

WINDOW DEFOGGER

$0

VENTILATING FAN

ENGINE OIL PRESSURE W

ANTI-LOCK (@)

BRAKES

These symbols are used on warning and indicator lights:

Here are some other symbols you may see:

(a)

FUSE -%-

LIGHTER

HORN b SPEAKER b p3

FUEL

Model Reference This manual covers these models:

Passenger Van

Cab and Chassis

c Cargo Van

vi

Section 1 Seats and Restraint Systems

Here you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can also learn about some things you should not do with air bags and safety belts.

1-2 1-11 1-16

1-17 1-17 1-25 1-26 1-26 1-34

Seats and Seat Controls Safety Belts: They’re for Everyone Here Are Questions Many People Ask About Safety Belts -- and the Answers How to Wear Safety Belts Properly Driver Position Safety Belt Use During Pregnancy Right Front Passenger Position Air Bag System Rear Seat Passengers

1-37

1-39 1-41 1-46 1-58 1-61 1-61 1-62

Rear Safety Belt Comfort Guides for Children and Small Adults Center Passenger Position Children Child Restraints Larger Children Safety Belt Extender Checking Your Restraint Systems Replacing Restraint System Parts After a Crash

1-1

Seats and Seat Controls This part tells you about the seats -- how to adjust them, take them out and put them back in. It also tells you about reclining front seatbacks. Manual Front Seats

The bucket seats can be adjusted forward or rearward with the lever at the front of the seat. To adjust the seat, pull the lever up to release the seat bottom and slide the seat where you want it. Then release the lever and try to move the seat with your body, to make sure the seat is locked into place.

You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you don’t want to. Adjust the driver’s seat only when the vehicle is not moving.

1-2

Power Seat (Option)

You can raise and lower the front and rear of the seat. To raise the front of the seat, move the right lever up. To lower it, move the right lever down. To raise the rear of the seat, move the left lever up. To lower it, move the left lever down. Reclining Seatbacks

If your vehicle has a power seat on the driver’s or passenger’s side, you can adjust it with this switch at the front center cushion of the seat. You can use these switches to move me seat to where you want it. To raise the seat, move the center knob up. To lower the seat, move the center knob down. To move the seat forward, move the center knob toward the right. To move the seat rearward, move the center knob toward the left.

To adjust the seatback, lift the front of this lever, which is located at the inner edge of the seat cushion. Move the seatback with your body and release the lever to lock the seatback where you want it. Lean forward and pull up on the front of the lever and the seatback will go to an upright position.

I

if you buckle

their job when

its job because it

Sitting in a reclined position when your vehicle is in motion can be dangerous. Even up, your safety belts can’t do you’re reclined like this. The shoulder belt can’t do won’t be against your body. Instead, it will be in front of you. In a crash you could go into it, receiving neck or other injuries. The lap belt can’t do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.

But don’t have a seatback reclined if your vehicle is moving.

Rear Seats Getting Into the Rear Seats To make it easier for passengers to get into the rear seats, use the fastener strips on the headliner and safety belt latch. These will keep the safety belts out of the way while people get into the rear seats.

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Removing the Rear Seat

1. Disconnect the quick release latch plates for the lap shoulder belts on the bench seat to be removed. To do this, press the tip of a key into the release hole of the safety belt buckle while pulling up on the safety belt.

2. Lift the carpedmat flap at the inboard side of the seat

base in the rear.

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3. Locate the red handle on the inboard side of the seat

base and rotate it up.

4. Once the red handle is rotated up, pull the handle to

remove the locking pin.

5. Stow the locking pin on the rear of the seat base in

the hole that is provided.

6. Repeat this procedure for the pin on the other

seat base.

7. Pull the seat rearward about two inches (5 cm) and

then lift the seat from the floor rails.

8. Remove the seat from the vehicle. 9. Install the trim covers to the floor rails. These are