Chevrolet Express Owner Manual - 2012
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2012 Chevrolet Express Owner Manual M
In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-20
Keys, Doors, and
Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security. . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-38
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-34
Vehicle Personalization . . . . . . . 5-42
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
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2012 Chevrolet Express Owner Manual M
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy. . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
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Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. If the vehicle has the Duramax® Diesel engine, see the Duramax diesel supplement for additional and specific information on this engine. Keep this manual in the vehicle for quick reference.
Introduction
iii
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.
Litho in U.S.A. Part No. 20875606 A First Printing
©2011 General Motors LLC. All Rights Reserved.
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iv
Introduction
Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. Warning or Caution indicates a hazard that could result in injury or death.
{ WARNING
These mean there is something that could hurt you or other people.
Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.
A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”
Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see the owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.
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Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or OnStar® J : Brake System Warning Light
" : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps . : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer i : Top Tether Anchors for Child Restraints * : Malfunction Indicator Lamp
Introduction
: : Oil Pressure } : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor _ : Tow/Haul Mode d : Traction Control/StabiliTrak® M : Windshield Washer Fluid
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vi
Introduction
2 NOTES
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Vehicle Features
In Brief
1-1
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth® . . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Performance and Maintenance
StabiliTrak® System . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Fuel E85 (85% Ethanol) . . . . . 1-21
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-22
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-22
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15
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1-2
In Brief
Instrument Panel
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A. Air Vents on page 8‑8. B. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑28.
J.
Instrument Panel Illumination Control on page 6‑6. Dome Lamp Override. See Dome Lamps on page 6‑6.
C. Turn and Lane‐Change Lever.
K. Cruise Control on page 9‑37
See Turn and Lane-Change Signals on page 6‑5. Windshield Wiper/Washer on page 5‑5.
D. Hazard Warning Flashers on
E.
page 6‑5 (Out of View). Instrument Cluster on page 5‑12.
F. Shift Lever. See Starting the
Engine on page 9‑18.
Manual Mode on page 9‑31
(If Equipped).
G. Climate Control Systems on
H. I.
page 8‑1. Infotainment on page 7‑1. Exterior Lamp Controls on page 6‑1.
(If Equipped). Fast Idle System (If Equipped). See the Duramax diesel supplement for more information.
L. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
M. Data Link Connector (DLC)
(Out of View). See Malfunction Indicator Lamp on page 5‑21.
N. Horn on page 5‑4. O. Steering Wheel Controls on
page 5‑2 (If Equipped).
P. Tow/Haul Mode Button. See
“Tow/Haul Mode” under Towing Equipment on page 9‑55.
Q. Power Outlets on page 5‑10.
In Brief
1-3
R. StabiliTrak® System on
page 9‑35 (If Equipped). S. Passenger Airbag On‐Off Switch (If Equipped). See Airbag On-Off Switch on page 3‑26.
T. Front Storage on page 4‑1
(If Equipped).
U. Passenger Airbag Status
Indicator on page 5‑20
(If Equipped).
OnStar® System Button
(If Equipped). See OnStar
Overview on page 14‑1.
V. Rear Heating System on
page 8‑5 (If Equipped).
W. USB Port (If Equipped). See
Auxiliary Devices on page 7‑19.
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1-4
In Brief
Initial Drive Information This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can be found later in this owner manual.
Remote Keyless Entry (RKE) System If equipped, the RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle.
K : Press to unlock the driver door. Press K again within five seconds to unlock all remaining doors. j : Press to unlock only the cargo doors. L : Press and release to locate the vehicle. Press L and hold for more than two seconds to sound the panic alarm. Press L again to cancel the panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.
RKE Transmitter with Remote
Start Shown
Q : Press to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5‑42.
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Canceling a Remote Start To cancel a remote start: . Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off. Turn on the hazard warning flashers. Turn the ignition on and then back off.
See Remote Vehicle Start on page 2‑5.
Remote Vehicle Start With this feature the engine can be started from outside of the vehicle. Starting the Vehicle 1. Aim the RKE transmitter at
the vehicle.
2. Press and release Q. 3.
Immediately after completing Step 2, press and hold / until the turn signal lamps flash.
When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.
In Brief
1-5
Door Locks
Manual Door Locks
Lock and unlock the door from the outside using the key or the Remote Keyless Entry (RKE) transmitter, if available. From the inside, slide the manual lever on the door up or down. See Door Locks on page 2‑7. Power Door Locks On vehicles with power door locks, the switches are located on the doors. T : Press to lock and unlock the doors. See Power Door Locks on page 2‑7.
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1-6
In Brief
Windows
Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows. See Manual Windows on page 2‑16. Power Windows
The driver door also has a control to operate the front passenger window. Press or pull up on the switch to lower or raise the window. Express‐Down The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be cancelled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position. See Power Windows on page 2‑16.
If the vehicle has power windows, the controls are located on each of the side doors.
Seat Adjustment
Manual Seats
To adjust a manual seat: 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is locked in place.
See Seat Adjustment on page 3‑2.
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In Brief
1-7
To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks on page 3‑3.
Power Seats
Reclining Seatbacks
To adjust a power seat, if available, use the controls on the front of the seat: . Adjust the seat by moving the
center knob up, down, right, or left.
. Raise and lower the front or rear
of the seat cushion by moving the right or left lever up or down.
See Power Seat Adjustment on page 3‑3.
To recline the seatback: 1. Lift the lever on the inboard side
of the seat.
2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.
3. Push and pull on the seatback to
make sure it is locked.
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1-8
In Brief
Safety Belts
Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag.
Canada and Mexico
To operate the airbag on‐off switch, use the vehicle key. See Airbag On-Off Switch on page 3‑26 for important information.
Refer to the following sections for important information on how to use safety belts properly. . Safety Belts on page 3‑8. . How to Wear Safety Belts
Properly on page 3‑10. Lap-Shoulder Belt on page 3‑11. Lower Anchors and Tethers for Children (LATCH System) on page 3‑46.
United States
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Passenger Sensing System The passenger sensing system, if equipped, will turn off the right front passenger frontal airbag under certain conditions. The driver airbag and roof‐rail airbags, if equipped, are not affected by this. If the vehicle has a passenger sensing system, the passenger airbag status indicator will be visible on the instrument panel when the vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on page 3‑30 for important information.
In Brief
1-9
Mirror Adjustment
Exterior Mirrors Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you can see a little of the side of the vehicle, and have a clear view of objects behind you.
Vehicles with outside power mirrors have controls located on the driver side door.
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1-10
In Brief
Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. Adjust the mirror angle by moving the knob in the desired direction. Keep the selector switch in the center position when not adjusting either outside mirror.
Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you.
Manually fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward, to return it to the original position. Interior Mirror Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Push the tab, located at the base of the mirror, forward for daytime use and pull it for nighttime use. See Manual Rearview Mirror on page 2‑15.
Steering Wheel Adjustment
For vehicles with a tilt steering wheel, the lever is located on the left side of the steering column. To adjust the steering wheel: 1. Pull the lever to move the
steering wheel up or down into a comfortable position.
2. Release the lever to lock the
steering wheel in place.
See Steering Wheel Adjustment on page 5‑2.
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In Brief
1-11
To manually turn on the dome lamps, press D then turn the knob clockwise to the farthest position. In this position, the dome lamps remain on whether a door is opened or closed. E DOME OFF: This button is located above the instrument panel brightness knob. Press the button in and the dome lamps remain off when a door is opened. Press the button again so that the dome lamps come on when a door is opened.
Reading Lamps For vehicles with reading lamps, press the button located next to each lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted. For more information on interior lighting, see:
Instrument Panel Illumination Control on page 6‑6.
. Entry/Exit Lighting on page 6‑7.
Interior Lighting
Dome Lamp The dome lamps come on when any door is opened. They turn off after all the doors are closed.
The instrument panel brightness knob extends when D is pressed.
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1-12
In Brief
Exterior Lighting
The exterior lamps control is located on the instrument panel to the left of the steering wheel.
O : Briefly turn the control to this position to turn the automatic headlamps and Daytime Running Lamps (DRL) off or back on. For vehicles first sold in Canada, the off position only works for vehicles that are shifted into the P (Park) position. AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps. ; : Turns on the parking lamps, taillamps, instrument panel lights, and license plate lamps. 2 : Turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps.
For more information, see: . Exterior Lamp Controls on
page 6‑1.
. Exterior Lamps Off Reminder on
page 6‑2.
. Daytime Running Lamps (DRL)
on page 6‑3.
. Automatic Headlamp System on
page 6‑4.
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Windshield Wiper/Washer
Climate Controls
The vehicle's heating, cooling, and ventilation can be controlled with these systems.
In Brief
1-13
The lever is located on the left side of the steering column. 8 : Use for a single wiping cycle. 6 : Use to adjust the delay time between wipes. Turn the band up or down for more frequent wipes or less frequent wipes. d : Slow wipes. a : Fast wipes. 9 : Use to turn the wipers off. L : Push the paddle on top of the multifunction lever to spray washer fluid on the windshield. See Windshield Wiper/Washer on page 5‑5.
Vehicles without Air Conditioning
A. Fan Control B. Temperature Control C. Air Delivery Mode Control
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1-14
In Brief
See Climate Control Systems on
page 8‑1. See Rear Heating System
on page 8‑5 (If Equipped) or Rear
Climate Control System on page 8‑6
(If Equipped).
Vehicles with Air Conditioning
A. Fan Control B. Temperature Control
C. Air Delivery Mode Control D. Rear Window Defogger
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In Brief
1-15
Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9‑32. While using Range Selection Mode, Cruise Control and the Tow/Haul Mode can be used. See Manual Mode on page 9‑31.
Transmission
Range Selection Mode
The vehicle may have a Range Selection Mode. The Range Selection Mode helps control the vehicle's transmission and vehicle speed while driving downhill or towing a trailer by letting you select a desired range of gears.
To use this feature, do the following: 1. Move the shift lever to
M (Manual Mode).
2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions.
When M (Manual Mode) is selected, a number displays in the DIC next to the M indicating the current gear.
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1-16
In Brief
Vehicle Features Radio(s)
Radio with CD (MP3)
O : Press to turn the system on and off. Turn to increase or decrease the volume.
BAND: Press to choose between FM1, FM2, AM, and XM™. f : Select radio stations.
© SEEK or ¨ SEEK: Seek or scan stations. 4 : Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as Channel, Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired tab, or press the softkey located under any one of the tabs and the information about that tab displays. For more information about these and other radio features, see Infotainment on page 7‑1.
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Storing a Favorite Station Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. For vehicles with a FAV button, a maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM and FM stations. If the radio does not have a FAV button, up to 18 stations (six FM1, six FM2, and six AM), can be programmed on the six numbered buttons. For more information on storing a favorite station, see Operation on page 7‑3.
Setting the Clock To set the time and date for the Radio with CD (MP3): 1. Press H and the HR, MIN, MM,
DD, and YYYY (hour, minute, month, day, and year) display.
2. Press the softkey located below
3.
any one of the tabs that you want to change. Increase or decrease the time or date, depending on the radio, by pressing the © SEEK or ¨ SEEK buttons, s REV or \ FWD buttons, or by turning f clockwise or counterclockwise. For detailed instructions on setting the clock for your specific audio system, see Clock on page 5‑8.
In Brief
1-17
Satellite Radio XM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. XM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. A fee is required to receive the XM service. For more information, refer to: . www.xmradio.com or call
1-800-929-2100 (U.S.) . www.xmradio.ca or call
1-877-438-9677 (Canada)
See Satellite Radio on page 7‑10.
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1-18
In Brief
Portable Audio Devices This vehicle may have an auxiliary input located on the radio faceplate and a USB port located on the instrument panel. External devices such as an iPod®, laptop computer, MP3 player, CD changer, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system. See "Using the Auxiliary Input Jack" and "Using the USB Port" in Auxiliary Devices on page 7‑19.
Bluetooth® For vehicles with a Bluetooth system, it allows users with a Bluetooth‐enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls. The Bluetooth‐enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, visit www.gm.com/bluetooth. For more information, see Bluetooth on page 7‑24.
Steering Wheel Controls
For vehicles with audio steering wheel controls, some audio controls can be adjusted at the steering wheel. w : Press to go to the next favorite radio station, track on a CD, or folder on an iPod® or USB device. c / x : Press to go to the previous favorite radio station, track on a CD, or folder on an iPod® or USB device. Also press to reject an incoming call, or end a current call.
Chevrolet Express Owner Manual - 2012
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b / g : Press to silence the vehicle speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with OnStar® or Bluetooth systems, if equipped.
+ e : Press to increase volume.
− e : Press to decrease volume.
SRCE: Press to switch between the radio and CD, and for equipped vehicles, the front auxiliary. ¨ : Press to seek the next radio station, the next track while sourced to the CD, or to select tracks and folders on an iPod® or USB device. For more information, see Steering Wheel Controls on page 5‑2.
Cruise Control
For vehicles with cruise control, the buttons are located on the left side of the steering wheel. J : Turns the system on or off. +RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate.
In Brief
1-19
SET−: Press to set the speed and activate cruise control or press and hold to decelerate. [ : Press to disengage cruise control without erasing the set speed from memory. For more information, see Cruise Control on page 9‑37.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets located on
the instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑10.
Chevrolet Express Owner Manual - 2012
Black plate (20,1)
1-20
In Brief
Performance and Maintenance
StabiliTrak® System The vehicle may have a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is started.
To turn off both traction control and StabiliTrak, press and hold the StabiliTrak button g until the StabiliTrak Off light Y illuminates and the appropriate DIC messages display. See Ride Control System Messages on page 5‑38.
. Press and release the
StabiliTrak button again to turn on both systems.
For more information, see StabiliTrak® System on page 9‑35.
To turn off traction control, press and release the StabiliTrak button g. The appropriate DIC message will display. See Ride Control System Messages on page 5‑38.
Chevrolet Express Owner Manual - 2012
Black plate (21,1)
Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS).
The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑11. The warning light will remain on until the tire pressure is corrected. During cooler conditions, the low tire pressure warning light may appear when the vehicle is first started and then turn off. This may be an early
indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not replace normal monthly tire maintenance. It is the driver’s responsibility to maintain correct tire pressures. See Tire Pressure Monitor System on page 10‑58.
Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.
Resetting the Oil Life System 1. Turn the ignition to ON/RUN,
with the engine off.
2. Fully press and release the
accelerator pedal three times within five seconds.
In Brief
1-21
3. Turn the key to LOCK/OFF. See Engine Oil Life System on page 10‑10.
Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol) on page 9‑42. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑40.
Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
Chevrolet Express Owner Manual - 2012
Black plate (22,1)
1-22
In Brief
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use cruise control.
. Always follow posted speed
limits or drive more slowly when conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance.
Online Owner Center (U.S. and Canada) The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more. Sign up today at: www.chevyownercenter.com (U.S.) or www.gm.ca (Canada).
OnStar® If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 14‑1 for more information.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in
the Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10 for
more information.
Roadside Assistance and OnStar (U.S. and Canada) If you have an active OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact location to get the help you need.
Chevrolet Express Owner Manual - 2012
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Keys, Doors, and Windows
2-1
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-15
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Windows . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-16
Swing-Out Windows . . . . . . . . . 2-18
Enhanced Technology
Glass . . . . . . . . . . . . . . . . . . . . . . . 2-19
Sun Visors . . . . . . . . . . . . . . . . . . . 2-19
Doors
Side Door (60/40
Swing-Out) . . . . . . . . . . . . . . . . . . 2-9
Sliding Door . . . . . . . . . . . . . . . . . 2-10
Rear Doors . . . . . . . . . . . . . . . . . . 2-11
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . 2-12
Immobilizer Operation . . . . . . . 2-12
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-14
Manual Mirrors . . . . . . . . . . . . . . . 2-14
Trailer-Tow Mirrors . . . . . . . . . . . 2-14
Power Mirrors . . . . . . . . . . . . . . . . 2-15
Heated Mirrors . . . . . . . . . . . . . . . 2-15
Keys, Doors, and Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-7
Power Door Locks . . . . . . . . . . . . 2-7
Cargo Door Relocking . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8
Chevrolet Express Owner Manual - 2012
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Keys, Doors, and Windows
Keys and Locks
Keys
{ WARNING
Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will function with the keys in the ignition and children could be seriously injured or killed if caught in the path of a closing window. Do not leave the keys in a vehicle with children.
The key is used for the ignition and all door locks. The key has a bar-coded key tag that the dealer or qualified locksmith can use to make new keys. Store this information in a safe place, not in the vehicle. See your dealer if a replacement key or additional key is needed.
Notice: If the keys get locked in the vehicle, it may have to be damaged to get them out. Always carry a spare key. If you are locked out of the vehicle, call the Roadside Assistance Center. See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10. With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14‑1.
Chevrolet Express Owner Manual - 2012
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Keys, Doors, and Windows
2-3
Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13‑22 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. If there is a decrease in the RKE operating range: . Check the distance. The
transmitter may be too far from the vehicle.
. Check the location. Other vehicles or objects may be blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later in this section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
Remote Keyless Entry (RKE) System Operation If equipped, the Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2‑3.
RKE Transmitter with Remote
Start Shown
Q (Lock): Press once to lock all doors. If enabled through the Driver Information Center (DIC), the parking lamps flash once to indicate locking has occurred. The horn may chirp when Q is pressed again within five seconds. See Vehicle Personalization on page 5‑42 for additional information. K (Unlock): Press to unlock the driver door. If K is pressed again within five seconds, all remaining doors unlock. The interior lamps come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the parking lamps flash twice to indicate unlocking has occurred. See Vehicle Personalization on page 5‑42 for additional information. j (Cargo Door): Press to unlock only the cargo doors.
Chevrolet Express Owner Manual - 2012
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2-4
Keys, Doors, and Windows
Programming Transmitters to the Vehicle Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to four transmitters programmed to it.
Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See “REPLACE BATTERY IN REMOTE KEY” under Key and Lock Messages on page 5‑38 for additional information. Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
/ (Remote Vehicle Start):
For vehicles with this feature,
press Q and then press and hold /
within five seconds to start the
engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start on page 2‑5
for additional information.
L (Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times.
Press and hold L for more than
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or L is pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
Chevrolet Express Owner Manual - 2012
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Keys, Doors, and Windows
2-5
2. Remove the old battery. Do not
3.
use a metal object. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery.
4. Snap the transmitter back
together.
Remote Vehicle Start This vehicle may have a remote start feature. This feature allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning systems. See Climate Control Systems on page 8‑1 for additional information. Laws in some local communities may restrict the use of remote starters. For example, some laws may require a person using remote start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of vehicles.
Do not use the remote start feature if the vehicle is low on fuel. The vehicle may run out of fuel. If the vehicle has the remote start feature, the RKE transmitter functions will have an increased range of operation. However, the range may be less while the vehicle is running. There are other conditions which can affect the performance of the transmitter, see Remote Keyless Entry (RKE) System on page 2‑3 for additional information. / (Remote Vehicle Start): This button will be on the RKE transmitter if you have remote start. To start the engine using the remote start feature: 1. Aim the RKE transmitter at the
vehicle.
2. Press and release Q on the
transmitter.
To replace the battery: 1. Separate the transmitter with a
flat, thin object, such as a flat head screwdriver.
Carefully insert the tool into the notch located along the parting line of the transmitter. Do not insert the tool too far. Stop as soon as resistance is felt. Twist the tool until the transmitter is separated.
Chevrolet Express Owner Manual - 2012
Black plate (6,1)
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Keys, Doors, and Windows
3.
Immediately press and hold / until the turn signal lamps flash. If you cannot see the vehicle's lamps, press and hold for four seconds. When the engine starts, the parking lamps will turn on and remain on while the engine is running. The doors will be locked. The airbag readiness light will be on during a remote start. It should turn off when the ignition is turned to ON/RUN. See Airbag Readiness Light on page 5‑18 for more information. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.
After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle.
The maximum number of remote starts between ignition cycles with the key is two. If the remote start procedure is used again before the first 10 minute time frame has ended, the first 10 minutes will immediately expire and the second 10 minute time frame will start. After the engine has been remote started two times, the ignition switch must be turned to ON/RUN and then back to LOCK/OFF using the key before the remote start procedure can be used again. To cancel a remote start: . Aim the RKE transmitter at the vehicle and press / until the parking lamps turn off. Turn on the hazard warning flashers. Turn the ignition on and then back off.
The remote vehicle start feature will not operate if:
The key is in the ignition. The hood is open. The hazard warning flashers are on. There is an emission control system malfunction. See Malfunction Indicator Lamp on page 5‑21. The engine coolant temperature is too high. The oil pressure is low. Two remote vehicle starts have already been provided.
Chevrolet Express Owner Manual - 2012
Black plate (7,1)
Keys, Doors, and Windows
2-7
Door Locks
{ WARNING Unlocked doors can be dangerous.
. Passengers, especially
children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.
. Young children who get into
unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent
(Continued)
WARNING (Continued)
injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
To lock the door from the inside, slide the manual lever on the door down. To unlock the door, slide the manual lever up.
From the outside, use the key. If the vehicle is equipped with keyless entry, see Remote Keyless Entry (RKE) System Operation on page 2‑3.
Power Door Locks On vehicles with power door locks, the switches are located on the doors. T : Press to lock and unlock the doors. When a door is locked, the inside door handle will not work.
Cargo Door Relocking If the cargo door is open when the lock button is pressed on the door or the RKE transmitter, all doors will lock except the cargo door. The cargo door will lock when it is closed or when the delayed locking feature functions.
Chevrolet Express Owner Manual - 2012
Black plate (8,1)
2-8
Keys, Doors, and Windows
Delayed Locking When locking the doors with the power lock switch and a door open, the doors will lock five seconds after the last door is closed. You will hear three chimes to signal that the delayed locking feature is in use. Pressing e twice or Q on the RKE transmitter twice will override the delayed locking feature and immediately lock all the doors. This feature will not operate if the key is in the ignition. This feature can be programmed using the Driver Information Center (DIC). See “Delay Door Lock” in Vehicle Personalization on page 5‑42.
Automatic Door Locks The vehicle may have an automatic lock/unlock feature. This feature can be programmed using the Driver Information Center (DIC). See Vehicle Personalization on page 5‑42 for more information on DIC programming.
Lockout Protection This feature protects you from locking the key in the vehicle when the key is in the ignition and a door is open. If the power lock switch is pressed when either the driver, passenger, or rear door is open, all the doors will lock and then the driver door will unlock. This feature does not include the side cargo door. If the vehicle has an ambulance package, this feature is disabled.
Safety Locks Security locks are located on the front portion of the 60/40 side swing-out door or the side sliding door.
60/40 Swing-Out Side
Door — Driver Side Shown,
Passenger Side Similar
For the 60/40 side swing-out door, move the button to the right for the driver side door or to the left for the passenger side door to engage the security feature.
Chevrolet Express Owner Manual - 2012
Black plate (9,1)
Keys, Doors, and Windows
2-9
Move the button to the left for the driver side door or to the right for the passenger side door to return the door locks to normal operation.
Doors
Side Door (60/40 Swing-Out)
Side Sliding Door
For the side sliding door, move the button up to engage the security feature. Move the button down to return the door locks to normal operation.
To open the front portion of a 60/40 door from the outside, pull out on the handle and open the door.
To open the front portion of a 60/40 door from the inside, pull the handle toward you and push the door open.
Chevrolet Express Owner Manual - 2012
Black plate (10,1)
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Keys, Doors, and Windows
then open the door. When the door is closed, the check strap will automatically re-engage.
Sliding Door
When the door is closed, it will be flush with the side of the body.
To open the rear portion of a 60/ 40 door from the outside, pull the handle on the side of the rear door and pull the door toward you. To close the 60/40 side doors, close the rear door first. Then close the front door. Check to make sure that both doors are completely closed. The swing-out doors have a check strap assembly in the door frame to keep the door from opening beyond 90 degrees. To open the door beyond 90 degrees, close the door partially, pull the check strap toward you and
To open the sliding side door from the outside, pull the handle toward the rear of the vehicle and slide the door open. To close the sliding side door from the outside, use the handle to slide the door toward the front of the vehicle.
To open the sliding side door from the inside, pull the handle toward the rear of the vehicle. Then, slide the door toward the rear of the vehicle. To close the sliding side door from the inside, grasp the handle and slide the door toward the front of the vehicle. Make sure the door is completely closed before driving away.
Chevrolet Express Owner Manual - 2012
Black plate (11,1)
Keys, Doors, and Windows
2-11
Rear Doors
{ WARNING Unlocked doors can be dangerous.
. Passengers, especially
children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.
(Continued)
WARNING (Continued)
. Young children who get into
unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
To open the rear doors from the outside, pull the handle toward you to open the passenger side rear door first.
To open the driver side rear door, pull the latch release at the inside edge of the door. To close the rear doors, close the driver side rear door first. Then close the passenger side rear door. Check to make sure both doors are completely closed.
Chevrolet Express Owner Manual - 2012
Black plate (12,1)
2-12
Keys, Doors, and Windows
Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal.
Immobilizer See Radio Frequency Statement on page 13‑22 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310.
Immobilizer Operation This vehicle is equipped with the PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft deterrent system. The system is automatically armed when the key is removed from the ignition.
You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the PASS-Key III+ system senses that someone is using the wrong key, it shuts down the vehicle's starter and fuel systems. The starter will not work and fuel will stop being delivered to the engine. Anyone using a trial-and-error method to start the vehicle will be discouraged because of the high number of electrical key codes. If the engine does not start and the security message comes on, the key may have a damaged transponder. Turn the ignition off and try again.
If the engine still does not start, and the key appears to be undamaged, try another ignition key. At this time, you may also want to check the instrument panel PASS KEY fuse. If the engine still does not start with the other key, the vehicle needs service. If the vehicle does start, the first key may be faulty. See your dealer or a locksmith who can service the PASS-Key III+ to have a new key made. See Fuses and Circuit Breakers on page 10‑41. It is possible for the PASS-Key III+ decoder to learn the transponder value of a new or replacement key. Up to 10 keys may be programmed for the vehicle. This procedure is for learning additional keys only. If all the currently programmed keys are lost or do not operate, you must see your dealer or a locksmith who can service PASS-Key III+ to have keys made and programmed to the system.
Chevrolet Express Owner Manual - 2012
Black plate (13,1)
Keys, Doors, and Windows
2-13
4.
Insert the key to be programmed and turn it to ON/RUN within 10 seconds of removing the previous key. The security message will turn off once the key has been programmed. It may not be apparent that the security message went on due to how quickly the key is programmed.
5. Repeat Steps 1 through 4 if
additional keys are to be programmed.
If you lose or damage a PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key or device that disarms or deactivates the theft-deterrent system in the vehicle.
See your dealer or a locksmith who can service PASS-Key III+ to get a new key blank that is cut exactly as the ignition key that operates the system. To program the new key:
1. Verify the new key has 1
2.
stamped on it. Insert the original, already programmed key into the ignition lock cylinder and start the engine. If the engine will not start, see your dealer for service.
3. After the engine has started,
turn the key to LOCK/OFF and remove the key.
Chevrolet Express Owner Manual - 2012
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Keys, Doors, and Windows
Manual Mirrors Adjust the mirrors by pressing the mirror up and down and left and right. The mirrors can be manually folded in or out. On the lower portion of each mirror is an auxiliary convex mirror. A convex mirror's surface is curved so you can see more from the driver seat. The auxiliary convex mirrors can be adjusted manually by pressing the mirror.
Exterior Mirrors
Convex Mirrors
{ WARNING
A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.
The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.
Trailer-Tow Mirrors
Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you. On the lower portion of each mirror there is an auxiliary convex mirror that can be adjusted manually to provide an extended field of view. The mirrors can be manually folded in or out.
Chevrolet Express Owner Manual - 2012
Black plate (15,1)
Power Mirrors
Vehicles with outside power mirrors have controls located on the driver side door.
Keys, Doors, and Windows
2-15
Interior Mirrors
Manual Rearview Mirror Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Push the tab forward for daytime use and pull it for nighttime use. If you have a cargo van without the rear door glass, the vehicle may not have an inside rearview mirror.
Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. The center position is neutral. Then, adjust the mirror angle by moving the knob in the desired direction. The auxiliary convex mirrors can only be adjusted manually.
Heated Mirrors For vehicles with heated mirrors: 1 (Rear Defogger): Press to heat the mirrors. An indicator light in the button lights when the outside heated mirrors are activated. See “Rear Window Defogger” under Climate Control Systems on page 8‑1 for more information.
Chevrolet Express Owner Manual - 2012
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2-16