1995 Chevrolet Cavalier Owners Manual

To clean your tires, use a stiff brush with a tire cleaner. When applying a tire dressing always take care to wipe off any overspray or splash from painted surfaces. Petroleum-based products may damage the paint finish. Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop.

6-48

Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody vehicle washin, 0 s 'y stem can do this for you.

Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Chevrolet will repair, at no charge to the owner, the surfaces of new vehicles damaged by this Fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever comes first.

6-49

Appearance Care Materials Chart

6-50

Vehicle Identification Number (VIN)

SAMPLE4UXSMO72675

ENGINE / 1995 \ ASSEMBLY

YEAR

PLANT

MODEL

CODE

This is the legal identifier for your Chevrolet. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in your VIN is the engine code. This code will help you identify your engine, specifications, and replacement parts.

Service Parts Identification Label You’ll find this label on your spare tire cover. It’s very helpful if you ever need to order parts. On this label is: 0 your VIN,

the model designation, 0 paint information, and 0 a list of all production options and special equipment. Be sure that this label is not removed from the vehicle. Add-on Electrical Equipment

N.OTICE: Don’t add anything electrical to your Chevrolet unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your Chevrolet, see “Servicing Your Air Bag-Equipped Chevrolet” in the Index.

6-51

Fuses and Circuit Breakers

There is also a fuse block at the driver’s side in the engine compartment. Lift off the cover to check the fuses. To identify and check fuses, refer to the Fuse Usage chart.

The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers, and fusible thermal links in the wiring itself. This greatly reduces the chance of damage caused by electrical problems. The fuse panel is located under the left end of the instrument panel. To open, push the tab on the access door to the left and pull the door forward.

6-52

Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.

Fuse Usage

ALARM

PCM/IGN

IGN

Inside Vehicle Fuse Block

Fuse AIR BG 1

AIR BG 2 ALARM

CIG CLSPCM CLUSTER CRUISE DRL

Circuitry Air Bag-DERM (Diagnostic Energy Reserve Module) Power Air Bag-DERM Crank Signal Alarm Module: Illuminated Entry, Warning Chimes Cigar Lighter, Horn, Diagnostic Connector Instrument Cluster, Powertrain Control Module Instrument Cluster, Anti-Lock Brake System Cruise Control Daytime Running Lamps

Fuse ERLS

EXT LAMP

F/P-INJ FLSH-PAS HEADLAMP HVAC

IGN INST LPS INT LAMP

0 2 HTR

Circuitry Automatic Transaxle, Brake-Transaxle Shift Interlock, A/C Compressor, Cruise Control, Exhaust Gas Recirculation (2.2L Engine), Cannister Purge Valve, A/C High Pressure Switch (2.3L Engine) Park Lamps, Side Marker Lamps, Instrument Panel Lamps Fuel Pump, Fuel Injectors Flash To Pass Lamps Headlamps Heater/A/C Control, Rear Window Defogger, Anti-lock Brake System, Engine Cooling Fan (2.2L Engine), Engine Vent Heater (2.3L Engine) Engine Ignition Instrument PaneiLamps Alarm Module: 11,luminated Entry, Warning Chimes, Overhead Lamps, MapReading Lamps, Glove Box Lamp, Thnk Lamp, Radio, Power Mirrors Rear 0 2 HTR Sensor keater (2.3L Engine, Cal. Auto) Powertrain Control Module Power Door Locks

PCM/IGN PWR ACC PWR WINDOW Power Windows, Power Sunroof RADIO RR DFOG STOP-HAZ TURN-B/U WIPER

Radio Rear Window Defogger Stop Lamps, Hazard Lamps Turn Signal Lamps, Backup Lamps Windshield Wipers, Windshield Washers

6-53

I

Fuse AIC ABS ABS

Under Hood Fuse Block

Circuitry A/C Compressor (2.3L Engine) Anti-Lock Brake System Electronic Variable Orifice Steering, Anti-Lock Brake System Power ACC/Stop Lamp Circuits Lighting Circuits Heater/ A/C Blower Engine Cooling Fan Generator-Voltage Sense Ignition Switch Circuits Powertrain Control Module

BATT 1 BATT 2 BLO COOLING FAN GEN IGN PCM

Headlamp Wiring The headlamp wiring is protected by a circuit breaker. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp system checked right away. Windshield Wipers The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed. Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed.

Capacities and Specifications Enginecrankcase ...........................................

When chcwging$lte& more oil! r n u y be needed.

Automatic Transaxle

Pan Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . After Complete Overhaul ..................................... When draining or replacing torque convertec 1nore.fluid may be needed.

Complete Drain and Refill ....................................

Manual Transaxle

Cooling System

4.0 quarts

4.0 quarts 6.9 quarts

2.0 quarts

3.80 L

3.80 L 6.60 L

I .90 L

2.2L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Refrigerant (R-l34a), Air Conditioning ......................... Not all air conditioning refrigerants are the same. I f the air conditioning system in your vehicle needs refrigerant, he sure the proper refrigerant is used. IJ’you ’re not sure, ask your Chevrolet dealer: For additionul information, see your “Warrunty and Owner Assistunce Infixmution, ” booklet.

9.8 L 10.1 L See refrigerant charge label under hood.

10.3 quarts 10.7 quarts

FuelTank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Steering

PumpOnly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Complete System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tire Pressures, Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15.2 gallons

1 .OO pint 1.14 pints

57.5 L

0.47 L 0.54 L

See Tire-Loading Information label on driver’s door.

WheelNutTorque ........................................... NOTE: All capacities are approximate. When adding, be sure to fill to the appropriate level, as reconmended in this manual.

140 N.m

100 Ib-ft

6-55

INSIDE Dome/Reading Lamp (Option)

Front ...................................... 168 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Heater and A/C Control . . . . . . . . . . . . . . . . . . . . . . . . . . 74 High-Beam Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 GloveBox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Replacement Bulbs OUTSIDE LAMPS

BULB

LAMPS Back-up Lamps ............................ Front Parking/Turn Signal Lamps

BULB

1156

BaseModel .............................. 3357 2-24Model . . . . . . . . . . . . . . . . . . . . . . . . . . . 3357NA

Center High Mount Stoplamp

Inside ................................... Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1141 577

Halogen Headlamps

High/Low Beam ........................

9005/6 Front Side Marker Lamps ...................... 194 Rear Side Marker Lamps . . . . . . . . . . . . . . . . . . . . . . 194 Stop/TaiI/Turn Signal Lamps . . . . . . . . . . . . . . . . . . 2057 StopITurn Signal Lamps (Sedan) . . . . . . . . . . . . . . . 2057 ................................ 906 Trunk Lamp FogLamps(2-24) .......................... 881x License .................................... 194

6-56

Engine Specifications

2.2L

L4

2.2 Liters

9.0: 1 1-3-4-2

195°F (91 " C )

VINEngineCode ............................ Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displacement ............................... Compression Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . Firing Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thermostat Temperature ...................... Normal Maintenance Replacement Parts Air Cleaner Element

2.2L . . . . . . . . . . . . . . . AC Type A-1 172C 2.3L . . . . . . . . . . . . . . . AC Type A- 1172C

Engine Oil Filter

2.2L . . . . . . . . . . . . . . . AC Type PF-47 2.3L . . . . . . . . . . . . . . . AC Type PF- 1225

PCV Valve

Spark Plugs

2.2L . . . . . . . . . . . . . . . AC Type CV-900C 2.3L . . . . . . . . . . . . . . . Not Used

2.2L . . . . . . . . . . . . . . . GM Part Number 2457491 2 Gap: 1.52 mm (0.060 inch)

2.3L . . . . . . . . . . . . . . . AC Type 41-910

Gap: 1.52 mm (0.060 inch)

2.3L L4

2.3 Liters 9.5: 1 I - 3 -4-2

180°F (82°C)

6-57

NOTES

a Section 7 Maintenance Schedule

I LE

IMPORTANT: KEEP ENGINE OIL AT THE PROPER !VEL AND CHANGE RECOMMENDED

AS

This section covers the maintenance required for your Chevrolet. Your vehicle needs these services to retain its safety, dependability and emission control performance.

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance or the removal of important components can significantly affect the quality of the air we breathe. Improper fluid levels or even the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to help keep your vehicle in good condition, please maintain your vehicle properly.

7-1

How This Section is Organized The remainder of this section is divided into five parts: “Part A: Scheduled Maintenance Services’’ shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

If you are skilled enough to do some work on your vehicle, you will probably want to get the service information GM publishes. See “Service Publications” in the Index.

7-2

“Part B: Owner Checks and Services” tells you what should be checked whenever you stop for fuel. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections’’ explains important inspections that your Chevrolet dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some products GM recommends to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” provides a place for you to record the maintenance performed on your vehicle. Whenever any maintenance is performed, be sure to write it down in this part. This will help you determine when your next maintenance should be done. In addition, it is a good idea to keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their GM vehicles, maintenance needs vary. You may even need more frequent checks and replacements than you’ll find in the schedules in this section. So please read this section and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your Chevrolet dealer. This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts.

The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that: 0 carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index. are driven on reasonable road surfaces within legal driving limits. use the recommended unleaded fuel. See “Fuel” in the Index.

Selecting the Right Schedule First you’ll need to decide which of the two schedules is right for your vehicle. Here’s how to decide which schedule to follow:

7-3

Maintenance Schedule

Schedule I Definition Follow Maintenance Schedule I if any one of these is true for your vehicle: 0 Most trips are less than 5 to 10 miles (8 to 16 km).

This is particularly important when outside temperatures are below freezing.

0 Most trips include extensive idling (such as frequent

driving in stop-and-go traffic). Most trips are through dusty areas.

0 You frequently tow a trailer or use a carrier on top of your vehicle. (With some models, you should never tow a trailer. See “Towing a Trailer” in the Index.)

Schedule I should also be followed if the vehicle is used for delivery service, police, taxi, or other commercial application.

Schedule I Intervals Every 3,000 Miles (5 000’km) or 3 Months, Whichever Occurs First

Engine Oil and Filter Change

7-4

Schedule I Intervals Every 6,000 Miles (10 000 km) or 6 months, Whichever Occurs First At 6,000 Miles (10 000 km) - Then Every Chassis Lubrication 12,000 Miles (25 000 km) Tire Rotation

if driving in dusty conditions

Every 15,000 Miles (25 000 km) Air Cleaner Filter Inspection, Every 30,000 Miles (50 000 km) Air Cleaner Filter Replacement Spark Plug Wire Inspection (except 2.3L Code D engine) Fuel Tank, Cap and Lines Inspection Exhaust Gas Recirculation (EGR) System Inspection

(2.2L Code 4 engine only)

Engine Accessory Drive Belt Inspection (or every

24 months, whichever occurs first)

Cooling System Service (or every 24 months,

whichever occurs first)

Every 50,000 Miles (83 000 km)

Every 100,000 Miles (166 000 km)

Spark Plug Replacement

Automatic Transaxle Service (severe conditions only)

Maintenance Schedule

Follow Schedule I1 only if none of the conditions from Schedule I is true.

Every 7,500 Miles (12 500 km)

Engine Oil and Filter Change (or every 12 months,

whichever occurs first)

occurs first)

Chassis Lubrication (or every 12 months, whichever At 7,500 Miles (12 500 km) - Then Every 15,000 Miles (25 000 km) Tire Rotation

Every 30,000 Miles (50 000 km)

Engine Accessory Drive Belt Inspection (or every

24 months, whichever occurs first)

Cooling System Service (or every 24 months,

whichever occurs first)

Spark Plug Wire Inspection (except 2.3L Code D engine) Exhaust Gas Recirculation (EGR) System Inspection

(2.2L Code 4 Engine Only) Air Cleaner Filter Replacement Fuel Tank, Cap and Lines Inspection

Every 50,000 Miles (83 000 km)

Automatic Transaxle Service (severe conditions only)

Every 100,000 Miles (166 000 km)

Spark Plug Replacement

I Maintenance Schedule I

:I

The services shown in this schedule up to 100,000 miles ( 166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. Footnotes 3' The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of vehicle useful life. We, however, urge that all recommended maintenance services be performed at the ,jndic&ed i-ntemds and the maintenance be recorded.

3,000 Miles (5 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

I DATE

ACTUAL MILEAGE SERVICED BY:

I Maintenance Schedule I 6,000 Miles (10 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Sewice.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

9,000 Miles (15 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

I DATE

I ACTUAL MILEAGE JSERVICED BYJ

DATE

ACTUAL MILEAGE

SERVICED BY:

7-7

I Maintenance Schedule I 12,000 Miles (20 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

15,000 Miles (25 0 Change engine oil a

000 km) .nd filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service.

ACTUAL MILEAGE

SERVICED B Y

I DATE

7-a

IMaintenance Schedule I I 18,000 Miles (30 000 km) 0 Change engine oil and filter (or every

~~~

3 months, whichever occurs first). An Emission Control Service. Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 6 months, whichever occurs first). Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information.

21,000 Miles (35 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL MILEAGE SERVICED

B Y

DATE

ACTUAL MILEAGE

SERVICED B Y I

7-9

I Maintenance Schedule I 24,000 Miles (40 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

27,000 Miles (45 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service,

DATE

ACTUAL MILEAGE

SERVICED B Y

I DATE

ACTUAL MILEAGE

SERVICED B Y

7-10

Maintenance Schedule I 30,000 Miles (50 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

[7 Inspect engine accessory drive belt (or

every 24 months, whichever occurs first). An Emission Control Service. 0 Drain, flush and refill cooling system (or every 24 months, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Ernission Control Service.

0 Inspect spark plug wires (except 2.3L Code

D engine). An Emission Control Service.

0 Replace air cleaner filter. Replace filter

more often under dusty conditions. An Emission Control Service.

0 Inspect Exhaust Gas Recirculation (EGR)

system (2.2L Code 4 engine only). An Emission Control Servicu. -t-

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service.

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-11

I Maintenance Schedule I 33,000 Miles (55 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

36,000 Miles (60 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

CI Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

DATE

ACTUAL MILEAGE

SERVICED B Y

I DATE

ACTUAL

MILEAGE

SERVICED B Y

7-12

I Maintenance Schedule I 39,000 Miles (65 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Corztrol Service.

42,000 Miles (70 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE

ACTUAL MILEAGE

SERVICED B Y

7-13

I Maintenance Schedule I 45,000 Miles (75 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service.

48,000 Miles (80 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). A1.z E~nission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

I DATE

I ACTUAL MILEAGE

SERVICED B Y I

7-14

I

I Maintenance Schedule I 50,000 Miles (83 000 km) I7 Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 90 O F (32 O C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing.

- Uses such as found in taxi, police or

delivery service.

If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn’t require change.

I ACTUAL MILEAGE

SERVICED BY.

I Maintenance Schedule I 51,000 Miles (85 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). A11 Emission Cotltrol Service.

549000 Miles (90 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information.

I DATE

I ACTUAL MILEAGE

SERVICED BY: I

DATE

ACTUAL MILEAGE

SERVICED BY:

7-16

I Maintenance Schedule I 57,000 Miles (95 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

I DATE

ACTUAL MILEAGE

SERVICED B Y

60,000 Miles (100 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first). 0 Inspect engine accessory drive belt (or

every 24 months, whichever occurs first). An E~nission Control Service. 0 Drain, flush and refill cooling system (or every 24 months, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emissiorr Control Service.

(Continued) 7-17

I 1 Maintenance Schedule I 60,000 Miles (100 000 km) (Continued)

Inspect spark plug wires (except 2.3L Code D engine). An Emission Contrd Service.

0 Replace air cleaner filter. Replace filter

more often under dusty conditions. An Ernissiorz Corltrol Senice.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. AI? Ernissioll Control Service.?

0 Inspect Exhaust Gas Recirculation (EGR)

system (2.2L Code 4 engine only). A ~ I Eruissioll Control Service.

63,000 Miles (105 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service,

I DATE

ACTUAL MILEAGE

SERVICED B Y

7-18

I Maintenance Schedule I 66,000 Miles (110 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). Art Emission Corltrol Service.

17 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

69,000 Miles (115 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-19

I Maintenance Schedule I 72,000 Miles (120 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Enzission Control Service. Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 6 months, whichever occurs first).

75,000 Miles (125 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). Au Enlissioll Control Service.

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. Alz Emission Corztrol Service.

DATE ACTUAL

MILEAGE

SERVICED B Y

7-20

I Maintenance Schedule I 78,000 Miles (130 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Ewissiolz Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

81,000 Miles (135 000 km) c] Change engine oil and filter (or every

3 months, whichever occurs first). Atz Emission Cortfrol Serr?ic:e.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-21

I Maintenance Schedule I 84,000 Miles (140 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

87,000 Miles (145 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emissiorz Control Service.

DATE

ACTUAL MILEAGE

SERVICED B Y

I DATE

ACTUAL MILEAGE

SERVICED BY:

7-22

Maintenance Schedule I 90,000 Miles (150 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first). 0 Inspect engine accessory drive belt (or

every 24 months, whichever occurs first). An Enzission Control Service. 0 Drain, flush and refill cooling system (or every 24 months, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

0 Inspect spark plug wires (except 2.3L Code 0 Replace air cleaner filter. Replace filter

D engine). An Emissiou Control Setvice.

more often under dusty conditions. An Emission Control Ser\?ice.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emissiorz Control Serviw.

7-23

Maintenance Schedule I

90,000 Miles (150 000 km) (Contirtued) CI Inspect Exhaust Gas Recirculation (EGR)

system (2.2L Code 4 engine only). An Emission Corztrol Service.?

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

93,000 Miles (155 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Ernission Cmtlv1 Service.

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE

ACTUAL MILEAGE

SERVICED BY:

7-24

I Maintenance Schedule I 96,000 Miles (160 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 6 months, whichever occurs first).

99,000 Miles (165 000 km) CI Change engine oil and filter (or every

3 months, whichever occurs first). An Emissior? Control Sewice.

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE

ACTUAL

MILEAGE

SERVICED B Y

I Maintenance Schedule I 100,000 Miles (1 66 000 km) Q Replace spark plugs. An Emission Control

Service.

Ll Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traf€ic where the outside

temperature regularly reaches 90 O F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing.

7-26

- Uses such as found in taxi, police or

delivery service.

I f you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn’t require change.

DATE

ACTUAL MILEAGE

SERVICED BY:

Maintenance Schedule I1

The services shown in this schedule up to 100,000 miles (1 66 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. Footnotes

The U.S. Environmental Protection Agency or the

California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of vehicle useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

7,500 Miles (12 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Ewission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 12 months, whichever occurs first). 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED B Y

~~

7-27

I Maintenance Schedule I1 I 15,000 Miles (25 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). Arz Emission Con,trul Service.

0 Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first).

22,500 Miles (37 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation’’ in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-28

Maintenance Schedule I1 30,000 Miles (50 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service. Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first). Inspect engine accessory drive belt (or every 24 months, whichever occurs first). An Emission Control Service. fl Drain, flush and refill cooling system (or every 24 months, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

0 Inspect spark plug wires (except 2.3L Code

D engine). An Emission Control Service.

Replace air cleaner filter. An Emission Control Service. 0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service.

0 Inspect Exhaust Gas Recirculation (EGR)

system (2.2L Code 4 engine only). An Emission Control Service.

7-29

I

I Maintenance Schedule I1 37,500 Miles (62 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first). Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information.

45,000 Miles (75 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 12 months, whichever occurs first).

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE SERVICED

ACTUAL MILEAGE

B Y

7-30

Maintenance Schedule I1 50,000 Miles (83 000 k t )

Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 90" F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing.

- Uses such as found in taxi, police or

delivery service.

If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn't require change.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-31

-

Maintenance Schedule I1 52,500 Miles (87 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 12 months, whichever occurs first). 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

60,000 Miles (100 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Cmtrol Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every I2 months, whichever occurs first). 0 Inspect engine accessory drive belt (or

every 24 months, whichever occurs first). Ai1 Emission Corztml Service.

DATE

ACTUAL MILEAGE

SERVICED B Y

Maintenance Schedule I1

0 Drain, flush and refill cooling system (or every 24 months, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

0 Inspect spark plug wires (except 2.3L Code 0 Replace air cleaner filter. An Emission Control

D engine). An Emission Control Service.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. I

0 Inspect Exhaust Gas Recirculation (EGR)

system (2.2L Code 4 engine only). An Emission Control Service.

Service.

I DATE

I ACTUAL MILEAGE

ISERVICED

B Y I

7-33

1

Maintenance Schedule I1 67,500 Miles (112 500 km) 0 Change engine oil and filter (of every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first).

0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED B Y

75,000 Miles (125 000 km) 0 Chaoge engine oil and filter (or every

12 months, whichever occurs first). An Ernissiorz Control Service.

0 Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first).

I r

ACTUAL MILEAGE

SERVICED B Y

I

Maintenance Schedule I1 82,500 Miles (137 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

I7 Lubricate the suspension, steering linkage and the transaxle shift linkage (or every 12 months, whichever occurs first). 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED B Y

90,000 Miles (150 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 12 months, whichever occurs first). 0 Inspect engine accessory drive belt (or

every 24 months, whichever occurs first). An Emission Contr-ul Service. 0 Drain, flush and refill cooling system (or every 24 months, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

(Continued) 7-35

Maintenance Schedule I1

90,000 Miles (150 000 km) (Continued) 0 Inspect spark plug wires (except 2.3L Code

D engine). An Emission Control Service. Replace air cleaner filter. Ail E177ission COI~~P’OI Setvice.

0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service.

0 Inspect Exhaust Gas Recirculation (EGR)

system (2.2L Code 4 engine only). An Emission Control Service.

97,500 Miles (162 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An E11~i.wio11 C m r d Service.

0 Lubricate the suspension, steering linkage

and the transaxle shift linkage (or every 12 months, whichever occurs first). 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-36

Maintenance Schedule I1 100,000 Miles (I66 000 km) 0 Replace spark plugs. AIZ Emissior? Com-ol 0 Change automatic transaxle fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

Service.

temperature regularly reaches 90 O F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing.

- Uses such as found in taxi, police or

delivery service.

Manual transaxle fluid doesn't require change.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-37

Part B: Owner Chews and Services Listed below are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to pe$orm these underhood checks at each fuel fill. Engine Oil Level Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check the engine coolant level and add the proper coolant mix if necessary. See “Coolant” in the Index for further details.

7-38

Windshield Washer Fluid Level Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month Tire Inflation Check tire inflation. Make sure tires are inflated to the pressures specified on the Tire-Loading Information label located on the rear edge of the driver’s door. See “Tires” in the Index for further details.

Cassette Deck Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems’’ in the Index for further details. At Least Twice a Year Hydraulic Clutch System Inspection Check the fluid level in the clutch reservoir. See “Hydraulic Clutch Fluid“ in the Index. A fluid loss in this system could indicate a problem. Have the system inspected and repaired at once.

At Least Once a Year Key Lock Cylinders Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Lubricate all body door and rear compartment hinges. Also lubricate all hinges and latches, including those for the hood, glove box door, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive envlronment.

Starter Switch

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake (see “Parking

Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. On automatic transaxle vehicles, try to start the

engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transaxle vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.

7-39

Steering Column Lock While parked, and with the parking brake set, try to turn the key to LOCK in each shift lever position. 0 With an automatic transaxle, the key should turn to

LOCK only when the shift lever is in PARK (P). With a manual transaxle, the key should turn to LOCK only when the shift lever is in REVERSE (R).

On vehicles with a key release button, try to turn the key to LOCK without pressing the button. The key should turn to LOCK only with the key button depressed. On all vehicles, the key should come out only in LOCK. Turn the steering wheel to the left and to the right. It should only lock when turned to the right.

Brake-Transaxle Shift Interlock -- BTSI (Automatic

Transaxle)

1.

2.

3.

Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. Firmly apply the parking brake (see “Parking Brake” in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move. With the engine off, turn the key to the RUN position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort, If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.

7-40

Parking Brake and Automatic "ransaxle PARK (P) Mechanism Check

To check the parking brake: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

0 To check the PARK (P) mechanism's holding ability:

Shift to PARK (P). Then release all brakes.

Underbody Flushing At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

7-41

Part C: Periodic Maintenance Inspections Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your GM dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Restraint Systems Now and then, make sure all your belts, buckles, latch plates, retractors, anchorages and reminder systems are working properly. Look for any loose parts or damage. If you see anything that might keep a restraint system from doing its job, have it repaired. Steering, Suspension and Front-Wheel-Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear, or lack of lubrication. Inspect the power steering lines and hoses for proper hookup, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections, or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Throttle Linkage Inspection Inspect the throttle linkage for interference or binding, and for damaged or missing parts. Replace parts as needed. Accelerator and cruise control cables should not Manual Transaxle Check the transaxle fluid level; add if needed. See “Manual Transaxle” in the Index. A fluid loss may indicate a problem. Check the system and repair Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hookup, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

be lubricated.

if needed.

7-42

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your GM dealer.

USAGE

Engine Oil

Engine Coolant

FLUIDLUBRICANT Engine oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of water (preferably distilled) and good quality ethylene glycol base antifreeze (GM Part No. 1052753 or equivalent) conforming to GM Specification 1825M or approved recycled coolant conforming to GM Specification 1825M.

USAGE

Coolant Supplement

~~

Hydraulic Brake System

FLUIDLUBRICANT

GM Part No. 3634621 or equivalent with a complete flush and refill. Delco Supreme 11 (GM Part No. 1052535 or equivalent DOT-3 brake fluid).

Brake Fluid

Hydraulic Clutch Hydraulic Clutch Fluid (GM Part System Power Steering System

No. 12345347 or equivalent). GM Hydraulic Power Steering Fluid (GM Part No. 1052884 or equivalent). Synchromesh Transmission Fluid (GM Part No. 12345349 or equivalent). DEXRON@-111 Automatic Transmission Fluid. Lubricate with Multi-Purpose Lubricant (GM Part No. 12345 120) or synthetic SAE 5W-30 engine oil.

Manual Transaxle

Automatic Transaxle Key Lock Cylinders

7-43

USAGE

Manual Transaxle Shift Linkage

Automatic Transaxle Shift Linkage Clutch Linkage Pivot Points Chassis Lubrication

Windshield Washer Solvent

FLUIDLUBRICANT

Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. Engine oil.

USAGE Hood Latch Assembly a. Pivots and

Spring Anchor b. Release Pawl

Engine oil.

~~

Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. GM Optikleen@ Washer Solvent (GM Part No. 105 15 15) or equivalent.

1 .,,od and Door Hinges, Fuel Door Hinge, Rear Compartment Lid Hinges, Rear Folding Seat. Weatherstrip Conditioning

FLUID/IAJBRTCANT

a. Engine oil.

b. Chassis lubricant (GM Part

No. I052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB.

Engine oil or Lubriplate Lubricant (GM Part No. lOSOl09).

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

See “Replacement Parts” in the Index for recommended replacement filters, valves and spark plugs.

7-44

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval.

Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

7-45

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-46

0 Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. This section includes information on: The Customer Satisfaction Procedure, Customer Assistance for Hearing or Speech Impaired, BBB Auto Line - Alternative Dispute Resolution Program, Reporting Safety Defects, Roadside Assistance, and Service and Owner Publications. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, any concern with the sales transaction or the operation of your vehicle will be resolved by your dealer’s Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:

STEP ONE -- Discuss your concern with a member of dealer management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealer or the General Manager. STEP TWO -- If after contacting a member of dealer management, it appears your concern cannot be resolved by the dealer without further help, contact the Chevrolet Customer Assistance Center by calling 1 -800-222- 1020. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-494-9992 (English) or 1-800-496-9993 (Spanish). In the U.S. Virgin Islands, call 1-800-496-9994. In other overseas locations, contact GM North American Export Sales in Canada by calling 1-905-644-4 1 12.

Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealer, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern . Customer Assistance for the Hearing or Speech Impaired (TDD) To assist customers who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Chevrolet by dialing: 1 -800-TDD-CHEV. (TDD users in Canada can dial 1-800-263-3830.)

For prompt assistance, please have the following information available to give the Customer Assistance Representative:

Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the left top of the instrument panel and visible through the windshield.) Dealer name and location Vehicle delivery date and present mileage Nature of concern

We encourage you to call the toll free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Chevrolet, write to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P. 0. Box 7047 Troy, MI 48007-7047

8-2

GM Participation in BBB AUTO LINE - Alternative Dispute Resolution Program* *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.

BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN), and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.

8-3

We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about forty days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could