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- Cadillac Owner Privileges sm


TRIP INTERRUPTION - If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months or 50,000 miles/80,000 kilometers warranty period. Items covered are hotel, meals and rental car.


TRIP ROUTING -Free trip routing assistance is available during the 48 months or 50,000 miles/80,000 kilometers warranty period. Within a week of contacting Roadside Service with your trave1 plans, Cadillac will provide a detailed trip routing. Along with your first trip routing, you will receive a Rand McNally North American Road Atlas.


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m a t Will Roadside Service Cost You ? ? ? There is no cost to call the toll-free Roadside Service number. Many times Roadside Advisors can assist you over the phone.


There is no cost for Roadside Service if the repair is under warranty or the provided service is one of the covered Emergency Road Services. If a dealershii Service lkchnician travels to your location, and the repair is not covered under warranty, there is a nominal service fee to cover the technician’s travel to and fromyour location. Labor is charged at one and one half times the Cadillac dealership retail labor rate, with a 30 minute minimum. There is also a charge for any parts used and a mileage fee if the technician travels beyond 30 miles.


How Do You Pay For Roadside Service ? ? ? Payment is due at the time services are performed if it is determined they are non-warranty related. Payment may be made by cash, personal check or any major credit card honored by the participating Cadillac dealership, tow service or locksmith.


In some instances where warranty determination cannot be made, the charges must still be paid. Retain the bill and submit it to an authorized Cadillac dealership Service Department for review. If the repair is will expedite determined to be covered by warranty the dealer reimbursement directly to you.


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Where Is Roadside Service Available ? ? ? Whereveryou drive in the United States or Canada, an advisor is available to assist you over the phone. If needed, a dealer technician will travel to your location within a 30 miles/50 kilometers radius, of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. How Do You Reach Roadside Service ? ? ? Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information:


A description of the problem Name, home address, home telephone number Location of your Cadillac, and number you are calling porn The model yea5 vehicle identification numbel; and date of delivery


who Will Repair Your Cadillac At Roadside ? ? ? In many cases, the advisor at the Roadside Service Center can provide instructions to get you back on the road.


TO resolve more complex problems, the advisor will page an experienced Cadillac dealership Service Technician. The technician will call you and evaluate the possible cause. If a roadside repair is possible, the technician will come to your location and provide a permanent or temporary repair.


Wlzat If Your Cadillac Is In An Unsafe Location Or On A Limited Access Highway ? ? ? If your car is located in an area that is determined to be unsafe (by you, the advisor or the technician) or if the vehicle is on a limited access freeway or regulated highway, the advisor will arrange to tow your Cadillac to a safe location, where service can be performed. Additional assistance will be provided if necessary.


What If Your Cadillac Cannot Be Repaired At Roadside ? ? ? If your car cannot be repaired at roadside within a reasonable period of time (approximately 45 minutes) or requires the resources of a Cadillac dealership service facility, the advisor will arrange a tow service for you. Towing may also be necessary after the technician has attempted a repair, but determines that your car cannot be repaired at roadside.


Tow services are provided by independent companies, so therefore, the tow company. During the 48 months, or Cadillac is not responsible for 50,000 miles/80,000 kilometers warranty period, towing services are covered for any disablement.


What ~ Y O U Have Dificulty Hearing Or Speaking And Need Roadside Service ? ? ? assist owners who have hearing Roadside Service is prepared to difficulties or are has installed special Telecommunication Devices for the Deaf (TDD) in the Roadside Service Center. Any customer who has access to a TDD or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada: 1-800-TDD-CMCC or 1-800-833-2622 - daily, 24 hours.


speech impaired. Cadillac


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What If You Do Not Speak English Fluently ? ? ?


Cadillac offers a multi-lingual approach in assisting you. Roadside Advisors are conversant in a number of languages and utilize the AT&T Language Line Interpreter available 24-hours a day. Just another way Cadillac says ”we care”.


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Our Cadillac Dealer Technician network is ready and able to assist Cadillac customers at roadside.


TOLL-FREE HOTLINE 1.800-8824112


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Gold Key Courtesy Transportation One of your Cadillac Owner Privileges is Gold Key Courtesy Transportation. It's one more example of Cadillac's commitment to provide the services you expect and deserve as a Cadillac owner. Gold Key Courtesy Transportation helps you get where you need to be when your Cadillac is in the dealership for warranty service."


*Please ask about the specific Gold Key Courtesy Transportation benefits offered by your Cadillac Dealer.


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Courtesy Vehicle Gold Key Courtesy Transportation provides you with a Cadillac if your car requires warranty repairs. Your dealer will provide you with a courtesy vehicle if one is available.


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Shuttle Service Warranty work can frequently be handled in one day, but there is no reason for you to wait around. Cadillac helps eliminate inconvenience to you with transportation alternatives. Gold Key Courtesy Transportation provides shuttle service for same day warranty work. Your Cadillac Dealer can get you where you need to be with minimal interruption of your daily schedule.


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Plan Ahead When Possible Whenever possible, schedule an appointment for your vehicle's warranty work. Your Cadillac Dealer can then prepare to meet your alternative transportation needs and minimize inconveniences typically associated with warranty repairs.


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Owner Responsibilities There are only two things which you will be responsible for during the use of your courtesy vehicle. You are required to provide insurance coverage and replenish the fuel used. In many cases your own auto insurance policy may provide primary coverage for the courtesy vehicle, similar to rental car agreements. Please, check with your insurance company to be certain what's covered.


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Gold Key Courtesy Transportation -- Just one more way your Cadillac


Dealer is committed to you.


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CUSTOMER ASSISTANCE INFORMATION Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. This section includes information on: The Customer Satisfaction Procedure, Customer Assistance for Hearing or Speech Impaired, BBB Auto Line - Alternative Dispute Resolution Program, Reporting Safety Defects, Roadside Assistance, and Service and Owner Publications. CUSTOMER SATISFACTION PROCEDURE Your satisfaction and goodwill are important to your dealer and Cadillac. Normally, any concern with the sales transaction or the operation of your vehicle will be resolved by your dealer’s Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealer management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealer or the General Manager. STEP TWO -- If after contacting a member of dealer management, it appears your concern cannot be resolved by the dealer without further help, contact the Cadillac Consumer Relations Center 24 hours a day by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-496-9992 (English) or 1-800-496-9993 (Spanish). In the U.S. Virgin Islands, call 1-800-496-9994. In other overseas locations, contact GM North American Export Sales in Canada by calling 1-905-644-4112.


For prompt assistance, please have the following information available to give the Customer Assistance Representative:


Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the and visible through the windshield.)


left top of the instrument panel


0 Dealer name and location


Vehicle delivery date and present mileage


0 Nature of concern We encourage you to call the toll-free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Cadillac, write to:


Cadillac Consumer Relations Center Cadillac Motor Car Division 30009 Van Dyke PO. Box 9025 Warren, MI 48090-9025


Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. CUSTOMER ASSISTANCE FOR THE H E M N G OR SPEECH IMPMIZED (TDD) To assist customers who have hearing difficulties, Cadillac has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Cadillac by dialing: 1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830.)


GM PARTICIPATION IN BBB AUTO LINE - ALTERNATm DISPUTE RESOLUTION PROGRAM* *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Cadillac and your Cadillac dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. assist in There may be instances where an impartial third-party can arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Cadillac voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:


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BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5100


To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN), and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.


in the courts. For further


We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary between you and Cadillac. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about forty days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or information, contact the BBB at 1-800-955-5100 or the Cadillac Customer Assistance Center at 1-800-458-8006. REPORTING SAFETYDEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:


NHTSA, US. Department of Transportation Washington, D.C. 20590


You can also obtain other information about motor vehicle safety from the Hotline.


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- REPORTING SAFETY DEFECTS TO THE


CANADlAN GOWWMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:


Transport Canada Box 8880 Ottawa, Ontario K1G 352


REPORTING SAFETYDEFECTS TO GENERU MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at our Consumer


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~- Relations Center, 1-800-458-8006, or write: Cadillac Consumer Relations Center Cadillac Motor Car Division 30009 Van Dyke PO. Box 9025 Warren, MI 48090-9025


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In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:


General Motors of Canada Limited Customer Assistance Center 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7


SERWCE AND O’WNER PUBLICATIONS Service manuals, service bulletins, owner’s manuals and other service literature are available for purchase for all current and many past model General Motors vehicles.


__ Toll-free telephone numbers for ordering information:


United States 1-800-551-4123 Canada 1-800-668-5539


SERWCE " N U ! S Service manuals contain diagnosis and repair information for all chassis and body systems. They may be useful for owners who wish to get a greater understanding of their vehicle. They are also useful for owners with the appropriate skill level or training who wish to perform "do-it-yourself" service. These are authentic General Motors service manuals meant for professional, qualified technicians. SERWCE BULLETINS Service bulletins covering various subjects are regularly sent to a 111 Genera 1 Motors dealerships. GM-monitors product performance in the field. When service methods are found which promote better service on GM vehicles, bulletins are created to help the technician perform better service. Service bulletins may involve any number of vehicles. Some will describe inexpensive service; others will describe expensive service. Some will advise new or unexpected conditions, and others may help avoid future costly repairs. Service Bulletins are meant for qualified technicians. In some cases they refer to service manuals, specialized tools, equipment and safety


procedures necessary to service the vehicle. Since these bulletins are issued __


throughout the model year and beyond, an index is required and published quarterly to help identify specific bulletins. Subscriptions are available. You can order an index at the toll-free numbers listed previously, or ask a GM dealer to see an index or individual bulletin. OWNER PUBLICATIONS Owner's manuals, warranty folders and various owner assistance booklets provide owners with general operation and maintenance information.


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MODEL


FORM NO.


SERVICE MANUALS


DESCRIPTION


~.


1995


GMP/95EK


DeviIle/Concours/EIdorado/Seville Service Information Manual (Includes Book 1 & 2) (Available 5/95)


1995


GMP/95D


Fleetwood Service Information Manual (Includes Book 1 & 2 ) (Available 4/95)


1995 and


Prior


CPCH-095


Order Form for Past Model Service Manuals


DESCRIPTION NO.


FORM


OWNER’S LITERATURE


1 995


3547054


Owner Fleetwood Information


1995


3547065 Deville Owner Information


1995


3547068


Owner Concours Information


1995


3547060 Seville Owner Information


1995


3547057


Owner Eldorado Information


1995


3547081


Maintenance


Coupon Booklet


1995


354705 1


Warranty Booklet


(All Models)


PRICE EACH


$90.00 4 90.00


PRICE EACH


$1 5.00


15.00


15.00


15.00


15.00


4.00


2.00


1995 and


Prior


CPCH-095 Order Form for Past Model Owner’s Literature


FREE


NOTE: Owner Literature Portfolios, Vehicle and Owner Information Labels and


Gold Keys are available by contacting your Cadillac dealership.


FORM NO. I


SERVICE BULLETIN INFORMATION


DESCRIPTION


I Pricing and ordering information for GM


3MSB-oRD-94 Service Bulletin Subscriptions


H-2855


H-2955


H-30055


Service Bulletin Index: A listing of all Service Bulletins released by Cadillac during the model year listed. For 1994, the index contains a listing of all Service Bulletins released by General Motors.


GM-SBI-94


H-2852B plus complete


I Bound PSP Edition - includes Index I Bound PSP Edition - includes Index H-30528 I Bound PSP Edition - includes Index


H-2952B plus complete


plus complete PSPs


PSPS


PSPS


1994


1991


1992


1993


1994


1991


1992


1993


$4.00


FREE


PRICE EACH


$1 4 20.00


20.00


20.00


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SERVICE BULLETIN SUBSCRIPTION INFORMATION


MODEL YEAR


FORM NO.


DESCRIPTION


1994


94-CAD-SB


1994 t


34-CAD-SB(


Four quarterly mailings containing all Service Bulletins produced by Cadillac. Also, includes a copy of the Bulletin Index


$75.00


First, Second, Third and Fourth Quarter packages can be purchased for Cadillac (use appropriate Item/Model #). Indicate Quarter # in ( ). Also, includes a copy of the Bulletin Index.


GM Corporate Bulletin Binder for Product Service Publications. Includes a set of Index Tabs.


25.00


20.00


NOTE: Please fill in order form and MAIL TO: Cadillac Service Publications


Post Office Box 071 30, Detroit, Michigan 48207


ORDER TOLL FREE: 11800-782-4356


MondayFriday 8 0 0 A.M.-6:00 P.M. EST


If further information is needed, write Orders cannot be returned without prior authorization. A restocking fee may apply.


to the address shown above of call 1-800-782-4356.


* ?rims are subject incurring obligation. Please allow adequate time for postal service.


to change without notice and


without


TOTAL MATERIAL


Michi an Purchasers a%d 6% sales tax Handling Charge


GRAND TOTAL


$4.00


NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person whose attention the shipment should be sent. For purchases outside U.S.A. please write to the above address for quotation.


NAME)


(CUSTOMER


(STREET


ADDRESS


- NO P.O.


BOX NUMBERS)


(APT.NO.)


T (CITY)


(STATE)


DAYTIMETELEPHONE


NO.


e@ (


0 Check or Moneyorder payable to Helm, Inc. (USA funds only - do not send cash.) 0 MasterCard


Account U I I l UrII uln m


0 Discover Card


0 VISA


Number Expiration Date mo/yr


(CUSTOMER SIGNATURE)


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NOTES


14


NOTES


15


NOTES


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SEVILLE INDEX


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6.24. 6.25


.................... 2.46. 6.28


AC Overheat-AC Off Message ....................... 2-90 Adding ........................ 6-22 Automatic Transaxle Fluid Brake Fluid ..................................... 6-30 Electrical Equipment .................... 2.22. 3.19. 6-63 Engine Coolant ............................ Engine Oil ...................................... 6-11 Power Steering Fluid ............................. 6-27 Sound Equipment ............................... 3-19 Windshield Washer Fluid Air Bag ........................................... 1-22 How Does It Restrain ............................ 1-26 How It Works ................................... 1-24 Location ....................................... 1-25 Readiness Light ............................ 1.24, 2.77 Servicing ....................................... 1-28 What Makes It Inflate ............................ 1-26 What Will You See After It Inflates ................. 1-27 When Should It Inflate ........................... 1-26 Aircleaner ....................................... 6-16 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Air Conditioning Refrigerants ........................ 6-76 Air Outlets ......................................... 3-1 Alarm. Theft Deterrent System ....................... 2-3.6 Alignment and Balance. Tires ........................ 6-49 Aluminum Wheels. Cleaning ......................... 6-59 AM Radio ......................................... 3-9 Antenna. Care ..................................... 3-21 Antifreeze ............................... 6.23.6.24. 6.25 Anti-Lock Brakes ................................... 4-8 Anti-Lock Brake System Warning Light ............ 2.80. 4.8 Anti-Lockout Feature ................................ 2-7 Appearance Care ................................... 6-52 Appearance Care Materials Chart ..................... 6-61 Apply Brake to Shift Message ........................ 2-90 Armrest. Rear Storage .............................. 2-14 Ashtrays .....................................


2.71. 2.72


Astroroof ......................................... 2-68 Audio Systems ...................................... 3-9 Auto-Dimming Rearview Mirror ...................... 2-64 Automatic Door Locks ............................... 2-5 Automatic Inside Rearview Mirror .................... 2-59 Automatic Pull-Down Feature ........................ 2-12 Automatic Transaxle ................................ 2-24 Chart .......................................... 6-74 Fluid .......................................... 6-19 Average Fuel Economy Display ....................... 2-89 Avg Mph Reset. Driver Information Center ............ 2-89


Battery ........................................... 6-32 Charge Light .................................... 2-78 No Charge Message .............................. 2-90 Power Loss ..................................... 6-33 Replacement. Keyless Entry ....................... 2-10 Volts High Message .............................. 2-90 .............................. 2-91 Volts Low Message Warnings .................................... 5-4, 5-6 BBB Auto Line ..................... See Owner Assistance Blizzard, If You’re Caught in ......................... 4-35 Brake Adjustment ..................................... 6-31 Fluid, Adding ................................... 6-30 Master Cylinder ................................. 6-29 Parking ........................................ 2-29 .................................... 6-31 Pedal Travel System Parts. Replacing ........................... 6-32 System Warning Light ............................ 2-79 Transaxle Shift Interlock (BTSI) ................... 2-34 Wear .......................................... 6-31 Brakes. Anti-Lock .................................... 4-8 Brakes. Trailer ..................................... 4-44 Braking ............................................ 4-7 Braking, In Emergencies ............................ 4-11 Break-Away Outside Mirror .......................... 2-65 2-19 Bulb Replacement .................................. 6-72 Headlamps ..................................... 6-34 Taillamps ....................................... 6-38


“Break-In, .. New Vehicle ............................


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Capacities and Specifications ......................... 6-73 Carbon Monoxide ......................... 2.36.4.36, 4.44 Cassette Tape Player Care ........................... 3-20 Center Console .................................... 2-14 Center Passenger Position ........................... 1-35 Certificationnire Label ............................. 4-38 Chains. Safety ..................................... 4-44 Chains. Tire ....................................... 6-51 Change Engine Oil Message ......................... 2-92 Change Oil Soon Message ........................... 2-92 Change Trans Fluid Message ......................... 2-91 Changing a Flat Tire ................................ 5-22 Check Brake Fluid Message .......................... 2-91 Check Coolant Level Message ........................ 2-91 Check Fuel Gage Message ........................... 2-91 ........................ Check Washer Fluid Message 2-92 Checking Automatic Transaxle Fluid ................... 6.19. 6-20 Brake Fluid ..................................... 6-30 Engine Coolant ................................. 6-25 Engine Oil ...................................... 6-11 Power Steering Fluid ............................. 6-27 Restraint Systems ................................ 1-51 Things Under the Hood ........................... 6-8 Chemical Paint Spotting ............................. 6-60 Child Restraints .................................... 1-39 Securing in a Rear Outside Seat Position ............ 1-41 Securing in the Center Rear Seat Position ........... 1-43 Securing in the Right Front Seat Position ............ 1-45 Top Strap ....................................... 1-40 Where to Put ................................... 1-39 Cigarette Lighter ................................... 2-72 Circuit Breaker. Power Windows and Other Power Options 6-71 Cleaner. Air ....................................... 6-16 Cleaning Aluminum Wheels ............................... 6-59 Fabric .......................................... 6-53 Glass .......................................... 6-56 Leather ........................................ 6-55 Outside of the Windshield and Wiper Blades ......... 6-57 Speaker Covers .................................. 6-56 Special Problems. Stains ..................... 6-54. 6-55


The Inside of Your Cadillac ....................... 6-53 The Outside of Your Cadillac ...................... 6-57 Tires ........................................... 6-59 Top of the Instrument Panel ....................... 6-56 Vinyl .......................................... 6-55 Climate Control ..................................... 3-2 Clock. Setting the .................................. 3-10 Comfort Controls ................................... 3-1 Compact Disc Care .................................. 3-20 Compact Spare Tire ................................ 5-31 Compass, Electrochromic Rearview Mirror ............. 2-61 Console. Center .................................... 2-14 Console Shift Lever ................................. 2-32 Control. Loss of .................................... 4-17 Control of a Vehicle ................................. 4-6 Convenience Net ................................... 2-67 Convex Outside Mirror .............................. 2-65 Coolant ........................................... 6-23 Heater. Engine ............................. 2.23. 6.15 SurgeTank ..................................... 5-17 Cooling System .................................... 5-15 Cornering Lamps ................................... 2-56 Cruise Control ..................................... 2-47 Erasing Speed Memory ........................... 2-52 Getting Out of .................................. 2-52 Passing Another Vehicle While Using ............... 2-51 To Increase Speed ............................... 2-50 To Reduce Speed ................................ 2-51 To Resume a Set Speed ........................... 2-50 To Set .......................................... 2-48 Traction Control Activated ........................ 2-47 Use on Hills .................................... 2-51 Cruise Engaged Message ............................ 2-92 Cupholders ........................................ 2-14 Customer Assistance Information ...... See Owner Assistance


Damage. Finish .................................... 6-59 Damage. Sheet Metal ............................... 6-59 Daytime Running Lamps ............................ 2-57 De.Ice. Front ....................................... 3-8 Dead Battery ....................................... 5-4 Defects. Reporting .................. See Owner Assistance Defensive Driving ................................... 4-2 Defog ............................................. 3-5


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Defogger. Rear ..................................... 3-6 Defroster .......................................... 3-6 Delco Bose Gold Series Music System ............ 3.11. 3.14 Display On/Off Button. Driver Information Center ...... 2-89 Door. Central Unlocking System ....................... 2-7 Door Locks ........................................ 2-3 Driver Information Center Control Buttons ............ 2-88 Driver Information Center Messages .................. 2-90 Driver Position ..................................... 1-12 Driving On Grades ................................. 4-46 Driving AtNight ....................................... 4-19 City ........................................... 4-24 Defensive ....................................... 4-2 Drunken ........................................ 4-2 Freeway ........................................ 4-25 .................................... In a Blizzard 4-35 In the Rain ..................................... 4-21 On Curves ...................................... 4-12 On Hill and Mountain Roads ...................... 4-29 On Snow and Ice ................................ 4-33 Through Deep Standing Water ..................... 2-22 Winter ......................................... 4-31 ................................... 4-45 With a Trailer


Electrical Equipment. Adding ............... 2.22.3.19. 6.63 Electrical Systems Chart ............................. 6-75 Electrochromic Rearview Mirror ...................... 2-61 Electronic Climate Control (ECC) ..................... 3-2 Electronic Solar Sensor ............................ 3-7 Features ........................................ 3-4 Electronic Level Control ............................ 2-98 Emission Control Systems Chart ...................... 6-75 Eng/Met Button. Driver Information Center ............ 2-89 Engine Compartment Fuse Block ..................... 6-65 Engine Coolant .................................... 6-23 Heater .................................... Hot Message .................................... 2-92 Cooling System Chart ............................ 6-74 Exhaust ........................................ 2-36 Hot-A/C Compressor Off Message ................. 2-93


2.23. 6.15


Engine


Identification ................................... 6-62 Lubrication System Chart ......................... 6-74 Overheating .................................... 5-12 Running It While You’re Parked ................... 2-37 Speed Limiter ................................... 2-84 Specifications ................................... 6-73 ........................................ 2-21 Starting Temperature Warning Light ....................... 2-81 ........................................ 6-10 Engine Oil ......................................... 6-11 Adding ....................................... 6-14 Additives ....................................... 6-11 Checking Life Monitor Display ............................. 2-89 .......................................... 2-83 Light What Kind to Use ............................... 6-12 What to do with Used Oil ......................... 6-15 When to Change ................................ 6-14 Englishmetric Button .............................. 2-75 Ethanol (In Fuel) .................................... 6-3 Exhaust, Engine .................................... 2-36 Exhaust Systems Chart .............................. 6-75 Expectant Mothers, Use of Safety Belts ................ 1-29 Express Down Window .............................. 2-38 Extender, Safety Belt ............................... 1-51 Exterior Lamp Housings ............................ 6-34


6-53 6-5


Fabric Cleaning .................................... Filling Your Tank .................................... Filter Air Cleaner Replacement ......................... 6-17 Engine Oil ...................................... 6-14 ........................................ Finish Care 6-58 ..................................... Finish Damage 6-59 First (1) Position. Automatic Transaxle ................. 2-28 Flash-To-Pass Feature ............................... 2-43 Flashers. Hazard Warning ............................ 5-1 Flat Tire. Changing .................................. 5-22 ........................................ 2-66 Floor Mats Fluid Capacities Chart .............................. 6-75 Fluid Usage Label ................................... 6-9 ......................................... FM Stereo 3-9 ........................................ Fog Lamps 2-55 .. French Language Manual 11


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Front De-Ice ....................................... 3-8 Fuel ............................................... 6-3 Data Panel ..................................... 2-86 Door Release .................................... 6-6 Filling Your Tank ................................. 6-5 Gage .......................................... 2-85 In Foreign Countries .............................. 6-4 Level Very Low Message .......................... 2-93 System Chart ................................... 6-74 Used Reset. Driver Information Center ............. 2-89


Fuse Block. Engine Compartment ................ 6.65. 6.66 Fuse Block. Rear Compartment ................. 6.69. 6.70 ) ....................... 6.68. 6.69 Fuse Panel (Maxi Fuse Fuses and Circuit Breakers ........................... 6-64


Gage. Fuel ........................................ 2-85 Gasolines for Cleaner Air ............................. 6-4 GAWR (Gross Axle Weight Rating) ................... 4-38 Glass. Cleaning .................................... 6-56 Glove Box ......................................... 2-15 GVWR (Gross Vehicle Weight Rating) ................ 4-38


Halogen Bulbs ..................................... 6-33 Hazard Warning Flashers ............................. 5-1 Head Restraints ..................................... 1-5 Headlamps ........................................ 2-53 Bulb Replacement ............................... 6-34 High-Low Beam Changer ......................... 2-43 Washer ......................................... 2-46 Wiper Activated ................................. 2-42 Wiring ......................................... 6-71 Hearing or Speech Impaired .......... See Owner Assistance Heated Front Seat Feature ............................ 1-5 Heated Outside Rearview Mirror ..................... 2-64 Heated Windshield .................................. 3-8 Heating ............................................ 3-4 High Beam Lamps. How to Change ................... 2-43 Highway Hypnosis .................................. 4-28 Hill and Mountain Roads ............................ 4-29 Hitches. Trailer .................................... 4-44


HomeLink Universal Transmitter ..................... 2-69 Hood Release ...................................... 6-8 Horn ............................................. 2-38 Hydroplaning ...................................... 4-23


If You’re Stuck: In Sand. Mud. Ice or Snow ............. 5-32 Ignition Key Positions ............................... 2-20 Illuminated Entry System ............................. 2-7 Information Button. Driver Information Center ......... 2-88 Instrument Panel. Cleaning .......................... 6-56 Instrument Panel Cluster ............................ 2-74 Interior Lamps ..................................... 2-54


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Jack. Tire ......................................... 5-23 Jump Starting ....................................... 5-4 .


Keyless Entry System ................................ 2-8 Keys ............................................... 2-1


............................ 6-34 Lamp Housings. Exterior Lamp. Malfunction Indicator ......................... 2-82 Lamp. Underhood .................................. 2-56 Lamps ............................................ 2-53 Cornering ...................................... 2-56 Daytime Running ................................ 2-57 Fog ............................................ 2-55 On Reminder ................................... 2-54 Lane Change Indicator .............................. 2-41 Larger Children. Safety Belt Use ...................... 1-48 Leaving Your Vehicle ................................ 2-7 Leaving Your Vehicle with the Engine Running ......... 2-33 Level Control. Electronic ............................ 2-98 Light Sensor. Twilight Sentinel ....................... 2-55 Light Warning System ............................... 2-76


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Lights


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Air Bag Readiness .......................... 1.24, 2.77 Anti-Lock Brake System Warning .............. 2.80. 4.8 Battery Charge .................................. 2-78 Brake System Warning ............................ 2-79 Engine Oil Warning .............................. 2-83 Engine Temperature Warning ...................... 2-81 Safety Belt Reminder ......................... Service Engine Soon ............................. 2-82 Lighter ........................................... 2-72 Loading Your Vehicle ............................... 4-37 Locks Automatic Door .................................. 2-5 Door ........................................... 2-3 Power Door ...................................... 2-5 Rear Door Security ............................... 2-6 Torque ......................................... 2-33 Lockout. Anti- ...................................... 2-7 Loss of Control .................................... 4-17 ............................. Low Oil Level Message 2-92 Lumbar. Power ..................................... 1-4


1.6. 2.77


Maintenance


Normal Replacement Parts ........................ 6-77 Underbody ..................................... 6-60 When Trailer Towing ............................. 4-48 Malfunction Indicator Lamp (Service Engine Soon Light) . 2-82 Mats. Floor ........................................ 2-66 MaxiFuse/Relay Center ............................. 6-66 Methanol (In Fuel) .................................. 6-3 Mirrors ........................................... 2-5 9 Automatic Rearview ............................. 2-59 Break-Away Outside ............................. 2-65 Convex Outside ................................. 2-65 Electrochromic Rearview with Compass . . . . . . . . . . . . . 2-61 Heated Outside Rearview ......................... 2-64 Power Folding .............................. Vanity .........................................


2-67 Mpg Avg Reset. Driver Information Center ............. 2-89 MTBE (In Fuel) .................................... 6-3


2.64. 2.65


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Net. Convenience 2-67 Neutral (N) Position. Automatic Transaxle .............. 2-26 New Vehicle “Break-In’’ ............................. 2-19 Night Vision ....................................... 4-20


Odometer ......................................... 2-75 Odometer. Trip .................................... 2-76 Off-Road Recovery ................................. 4-14 Oil Engine ......................................... 6-10 Life Indicator ................................... 2-96 Life Left Reset. Driver Information Center .......... 2-89 Opener. Garage Door ............................... 2-69 Ordering. Service Information ......... See Owner Assistance Outlet, Rear Seat Air ................................ 3-7 Outside Air ........................................ 3-1 Overdrive (0) Position. Automatic Transaxle ........... 2-27 Overheated Engine ................................. 5-12 Overheated Engine Protection Operating Mode ......... 5-12


Parking


............................ 6-60 Paint Spotting. Chemical Park (P) Position. Automatic Transaxle ................ 2-24 Shifting Into .................................... 2-30 Shifting Out of .................................. 2-34 AtNight ....................................... 2-15 Lots ........................................... 2-16 On Hills While Towing a Trailer .................... 4-47 Over Things That Burn ........................... 2-35 Parking Brake ..................................... 2-29 PASS-Key I1 ....................................... 2-18 Passing ........................................... 4-15 Power Antenna Mast Care .............................. 3-21 Door Locks ...................................... 2-5 Folding Mirror .................................. 2-65 Lumbar ......................................... 1-4 Remote Control Mirrors .......................... 2-64


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Seat ............................................ 1-2 Seat Controls .................................... 1-1 Seatback Recliner ................................ 1-2 Steering ........................................ 4-12 Steering Fluid .............................. 6.26, 6.27 Windows ....................................... 2-38 Pregnancy. Use of Safety Belts ........................ 1-29 Problems on the Road ................................ 5-1 Publications. Service and Owner ....... See Owner Assistance Pull-Down Feature. Automatic ....................... 2-12


3.11, 3.14 4-21 2-58


Radios ....................................... Rain. Driving In .................................... Reading Lamps .................................... Rear


Rearview Mirror


6.69. 6.70 3-6 2-6 2-56 3-7 1-30 1-30 2-14


Compartment Fuse Block .................... Defogger ........................................ Door Security Locks .............................. Fog Lamps ..................................... Seat Air Outlet ................................... Seat Outside Position ............................. Seat Passengers ................................. Storage Armrest ................................. Automatic Inside ................................ 2-59 Driver's Outside Auto-Dimming ................... 2-64 Electrochromic with Compass ..................... 2-61 Heated Outside ................................. 2-64 Reclining Front Seatbacks ............................ 1-2 Remote Fuel Door Release ........................... 6-6 Remote Trunk Release .............................. 2-13 Replacement Bulbs .......................................... 6-72 Parts ........................................... 6-77 Wheels ......................................... 6-49 Replacing Seat and Restraint System Parts After a Crash . 1-51 Reset Button. Driver Information Center .............. 2-88 Restraints 1-51 1-39 1-5


Checking Your .................................. Child .......................................... Head ...........................................


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Retained Accessory Power ........................... 6-64 Reverse. (R) Position. Automatic Transaxle ............. 2-25 Road Sensing Suspension ............................ 2-96 Rocking Your Vehicle ............................... 5-32 Rotation. Tire ..................................... 6-45


Safety Belt Extender ................................ 1-51 Safety Belt Reminder Light ...................... 1.6, 2.77 Safety Belts ........................................ 1-6 Adults ......................................... 1-12 Care of ........................................ 6-56 Center Passenger Position ......................... 1-35 Driver Position .................................. 1-12 Extender ....................................... 1-51 How to Wear Properly ............................ 1-12 Incorrect Usage ........................ 1.18,1.49. 1.50 Lap Belt ....................................... 1-35 Lap-Shoulder ................................... 1-12 Lap-Shoulder Belt ............................... 1-31 Questions People Ask ............................ 1-11 Rear Seat Outside Passenger Positions .............. 1-30 Rear Seat Passengers ............................. 1-30 Replacing After a Crash .......................... 1-51 Right Front Passenger Position .................... 1-30 Shoulder Belt Height Adjuster ..................... 1-15 Shoulder Belt Tightness Adjustment ................ 1-16 Use by Children ................................. 1-37 Use by Larger Children ........................... 1-48 Use by Smaller Children and Babies ................ 1-37 Use During Pregnancy ............................ 1-29 Why They Work .................................. 1-7 Safety Chains ...................................... 4-44 Safety Defects. Reporting ............. See Owner Assistance ... Safety Warnings and Symbols ........................... 111 Seat. Power ......................................... 1-2 Seatback. Power Recliner ............................. 1-2 Seats .............................................. 1-1 Lumbar and Heated Front ..................... 1.4. 1.5 Reclining Front ................................... 1-2 Securing a Child Restraint ........................ 1-41


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Seats and Restraint Systems ........................... 1-1 Seats and Seat Controls .............................. 1-1 Second (2) Position. Automatic Transaxle .............. 2-28 Security System (PASS-Key 11) ....................... 2-18 Service ............................................ 6-1 A/C System A/C Compressor Off ................... 2-93 Air Bag System Message .......................... 2-94 Engine Soon Light ............................... 2-82 Now-Refer to Owners Manual Message ............. 2-93 Parts Identification Label ......................... 6-63 Ride Control Message ............................ 2-94 Vehicle Soon Message ............................ 2-94 Work. Doing Your Own ............................ 6-2 Your Air Bag-Equipped Cadillac ................... 1-28 Service and Appearance Care ......................... 6-1 Service and Owner Publications ....... See Owner Assistance Sheet Metal Damage ................................ 6-59 Shift Lever. Console ................................ 2-32 Shift Lever. Steering Column ......................... 2-31 Shifting. Automatic Ttansaxle ........................ 2-24 Shifting Into Park (P) ............................... 2-30 Shifting Out of Park (P) ............................. 2-34 Shoulder Belt Height Adjuster ........................ 1-15 Shoulder Belt Tightness Adjuster ..................... 1-16 Signaling Turns .................................... 2-41 Skidding .......................................... 4-17 Sound Equipment. Adding ........................... 3-19 Spare Tire. Compact ................................ 5-31 Speaker Covers. Cleaning ............................ 6-56 Specifications Chart ................................ 6-73 Speed Sensitive Steering (SSS) ....................... 2-95 Speedometer ...................................... 2-75 Stains. Cleaning .................................... 6-53 Starting Disabled Message ........................... 2-93 Starting Your Engine ............................... 2-21 Steam. If Coming From Your Engine .................. 5-13 Steering .......................................... 4-12 Column Shift Lever .............................. 2-31 In Emergencies .................................. 4-13 Power .......................................... 4-12 Speed Sensitive .................................. 2-95 Tips ........................................... 4-12 Wheel. Tilt ..................................... 2-39


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Stop Engine Engine Overheated Message .............. 2-94 Stop Engine Low Oil Pressure Message ................ 2-94 Storage Armrest. Rear Seat .......................... 2-14 ............................ Storage. Of Your Vehicle 6-32 Stuck. If You Are ................................... 5-32 Sunglasses Storage ................................. 2-66 Supplemental Inflatable Restraint (SIR) ............... 1-22 Surge lknk Pressure Cap ............................ 6-26 Suspension. Road Sensing ........................... 2-96 Symbols. Vehicle ......................................


Tachometer ....................................... 2-84 Taillamps. Bulb Replacement ......................... 6-38 Tape Player Care ................................... 3-20 Temperature ........................................ 3-3 Theft ............................................. 2-15 Theft Deterrent Alarm System ....................... 2-16 Theft System Problem/Car May Not Restart Message .... 2-94 Thermostat ........................................ 6-26 Third (3) Position. Automatic Transaxle ................ 2-27 Tilt Steering Wheel ................................. 2-39 Time. Setting the ................................... 3-10 Timer Button. Driver Information Center .............. 2-88 Tire Chains ........................................ 6-51 Tire Inspection and Rotation ......................... 6-45 Tire Loading ...................................... 4-37 Tires ............................................. 6-43 Alignment and Balance ........................... 6-49 Buying New ..................................... 6-47 Changing a Flat ................................. 5-22 Inflation ....................................... 6-44 Spare. Compact ................................. 5-31 Temperature .................................... 6-48 Traction ........................................ 6-48 Treadwear ...................................... 6-48 Uniform Quality Grading ......................... 6-48 Wear Indicators ................................. 6-46 Wheel Replacement .............................. 6-49 When It's Time for New .......................... 6-46


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TopStrap ......................................... 1-40 Torque Lock ....................................... 2-33 Torque. Wheel Nut ................................. 5-30 Towing a Trailer .................................... 4-40 Towing Your Vehicle ................................ 5-10 Traction Active Message ........................ 2.94. 4.11 Traction Control System ............................. 4-11 Trailer Tongue Weight ............................... 4-42 Trailer Towing ..................................... 4-40 Brakes ......................................... 4-44 Driving on Grades ............................... 4-46 Driving with a Trailer ............................. 4-45 Engine Cooling When Towing a .................... 4-48 Hitches ........................................ 4-44 Maintenance .................................... 4-48 Parking on Hills ................................. 4-47 Safety Chains ................................... 4-44 Total Weight on Your Vehicle’s Tires ................ 4-43 Turn Signals .................................... 4-46 Weight of a Trailer ............................... 4-42 Automatic ...................................... 6-19 Change Indicator. How to Reset ................... 6-22 Reset Message .................................. 2-95 Transmitter, HomeLink Universal ..................... 2-69 Transmitters. Matching to Your Vehicle ................ 2-10 Trip Odometer ..................................... 2-76 Trip Set Button. Driver Information Center ............. 2-89 Trunk Open Message ............................... 2-95 Trunk Release. Remote ............................. 2-13 Turn Signal and Lane Change Indicator ................ 2-41 Turn Signal/Multifunction Lever ...................... 2-40 Turn Signal On Message ............................. 2-95 Turn Signals When Towing a Trailer ................... 4-46 Twilight Sentinel ................................... 2-54


Transaxle Fluid


Underbody Maintenance ............................ Underhood Lamp ..................................


6-60 2-56


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V


Vehicle


Control of ....................................... 4-6 ................................. Damage Warnings iv Dimensiom Chart ............................... 6-76 Identification Number ............................ 6-62 Leaving Your .................................... 2-7 Loading ........................................ 4-37 Speed Limiter ................................... 2-84 Storage ........................................ 6-32 Symbols ........................................... v Vision, Night 4-20 Visor Vanity Mirrors ................................ 2-67


......................................


Warning


.............................


Devices ......................................... 5-3 Flashers, Hazard ................................. 5-1 Lights .......................................... 2-76 Washing Your Vehicle ............................... 6-57 Weatherstrips ...................................... 6-57 Wheel Nut Torque .................................. 5-30 Wheel Replacement ........................... 6-49,6-51 Window, Express Down 2-38 Windows, Power ................................... 2-38 Windshield Washer Fluid ....................... 2-45,6-28 Windshield Washers ................................ 2-45 ................ 6-41 Windshield Wiper, Blade Replacement Windshield Wiper, Circuit Breaker .................... 6-71 Windshield Wipers ................................. 2-44 Windshield, Heated .................................. 3-8 Winter, Driving in .................................. 4-31 Wiper Activated Headlamps ......................... 2-42 Wood Panels, Care of ............................... 6-56 Wrecker Towing .................................... 5-10


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SEVILLE


1 9 9 5 OWNER’S L I T E R A T U R E


PENALTY OF LEADERSHIP


(Cadillac Motor C a r Co. Detroit, Mich.)


THIS TEXT APPEARED AS AN ADVERTISEMENT IN TRE SATURDAY EVENING POST n JANUARY ZND, IN THE YEAR 1915 n COPYRIGHT. CADILLAC MOTOR CAR DIVISION


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Henry M. Leland, known as the master of precision, initiated his pre- cision manufacturing techniques at the founding of Cadillac in 1902. His exacting standards prompted the motto by which Cadillac has been guided over the years - “Craftsmanship A Creed -Accuracy A Law!’


The introduction of the first four cylinder en- gine in 1905 led the industry and enabled Cadillacs to travel at speeds up to 50 mph.


For attention to quality and in- novation, the Royal Automobile


Club of England awarded the pres- tigious ‘- to Cadillac twice . . .


..


first in 1908 for achieving perfect interchangeability of parts and again in 1912 for introducing the elec- tric self starter, electric lighting and ignition system.


Cadillac is the only American manufacturer to win this honor and the


only manufacturer in the world to win it twice. As commonplace as stan- dardized parts are today, in 1908 parts were still individually hand fitted both in production and service.


r Standardization opened the eyes of the industrial world and was the cor- ner-stone of modern *sem y me production. From this achievement evolved the reference to Cadillac as “Standard of the World:


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In 1909 Cadillac was purchased by the then new General Motors Corporation. Convenience, clean- liness and all-weather comfort were greatly enhanced in 1910 when Cad- illac became the first manufacturer to offer closed bodies as standard equipment.


“The Penalty of Leadership” first appeared in the January 2, 1915 issue of The Saturday Evening Post as an expression of the Cadillac com- mitment to leadership, quality, and innovation. It is widely regarded as one of the finest documents ever written and was published following the introduction of the first produc- tion V8 engine. The V8 was stan- dard in all 1915 model Cadillacs.


Many Cadillac “firsts” have fol- lowed over the years, including the synchro-mech clashless transmis- sion, a nation-wide comprehensive


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45 O V-16 Engine


service policy, security plate glass, chrome plating and the first car to be designed by a stylist (1927 La- ’30s wit- Salle/Harley Earl). The nessed production of the smooth and quiet V12 and L V 16 e The crisp, contemporary lines of the 1938 60 Special series ushered in a new era in styling.


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During World War 11, shortly after Pearl Harbor, Cadillac discon- tinued car production for the first time since 1902 in order to construct light tanks, combat vehicles and internal parts for Allison V17 10 en- gines. Two Cadillac V8 engines and Hydra-Matic transmissions were used in each tank.


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For the 1948 model, Cadillac


introduced the which set the trend in styling for nearly two decades. This was followed by the 1949 model with the two door hardtop Coupe DeVille and the modern overhead valve, high compression V8 engine.


Engineering innovations, con- veniences and styling dominated the '50s and '60s. Cruise control, auto- tilt a n d matic climate control, telescoping steering wheels, twilight sentinel and four door hard tops all debuted in these years. In 1957 the Eldorado Brougham featured ad- vances such as air suspension, mem- ory seat, automatic electric door locks, transistor radio, a brushed


stainless steel roof and low profile tires.


m a o r - introduced in 1953, was redesigned for 1967 as the first front wheel drive personal lux- ury car. The 472 cu. in. V8 engine used in all Cadillacs in 1968 and 1969 was enlarged to 500 cu. in. for all 1970 Eldorados.


An Air Cushion Restraint Sys- tem (airbag) was available for 1974, 1975 and 1976 Cadillacs.


Analog Electronic Fuel Injec- tion was available, on 1975 Cadillacs and was standard on the new inter- national size 1976 Seville. In 1978, the Trip Computer option incor- porated an on-board microprocessor.


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A 1993 Cadillac Allante in stock technical configuration, was selected as the pace car for the 76th Indianap- olis 500. The demanding pace car performance and handling require- ments were met because of such advances as the Northstar system. The system includes the 32 valve, dual overhead camshaft, Northstar 4.6 liter V8 engine, 4T80 E electroni- cally controlled automatic transaxle, road sensing suspension, speed sen- sitive steering, antilock brakes and traction control.


For more than nine decades Cadillac has been a leader in quality and technical. innovation. Now more than ever, substance takes shape


This rich tradition continues into the '90s as Cadillac became the first automobile manufacturer to be awarded the prestigious Malcolm Baldrige National Quality Award.


The 1992 Seville STS was the first car ever to win all three major automotive awards: Car of the Year, Motor Trend; Ten Best List, Car &a Driver; Car of the Year, Automobile Magazine.


1993 Aliantk pace car


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