2002 Cadillac Escalade Owners Manual

D You can see cord or fabric showing through the

tire’s rubber.

D The tread or sidewall is cracked, cut or snagged deep

enough to show cord or fabric.

D The tire has a bump, bulge or split. D The tire has a puncture, cut or other damage that

can’t be repaired well because of the size or location of the damage.

Buying New Tires To find out what kind and size of tires you need, look at the Certification/Tire label. The tires installed on your vehicle when it was new had a Tire Performance Criteria Specification (TPC Spec) number on each tire’s sidewall. When you get new tires, get ones with that same TPC Spec number. That way your vehicle will continue to have tires that are designed to give proper endurance, handling, speed rating, traction, ride and other things during normal service on your vehicle. If your tires have an all-season tread design, the TPC number will be followed by an “MS” (for mud and snow). If you ever replace your tires with those not having a TPC Spec number, make sure they are the same size, load range, speed rating and construction type (bias, bias-belted or radial) as your original tires.

CAUTION:

Mixing tires could cause you to lose control while driving. If you mix tires of different sizes or types (radial and bias-belted tires), the vehicle may not handle properly, and you could have a crash. Using tires of different sizes may also cause damage to your vehicle. Be sure to use the same size and type tires on all wheels.

CAUTION:

If you use bias-ply tires on your vehicle, the wheel rim flanges could develop cracks after many miles of driving. A tire and/or wheel could fail suddenly, causing a crash. Use only radial-ply tires with the wheels on your vehicle.

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Uniform Tire Quality Grading Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A The following information relates to the system developed by the United States National Highway Traffic Safety Administration, which grades tires by treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.) The grades are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading system does not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria (TPC) standards.

Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate. Traction -- AA, A, B, C The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics.

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Wheel Alignment and Tire Balance The wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. Scheduled wheel alignment and wheel balancing are not needed. However, if you notice unusual tire wear or your vehicle pulling one way or the other, the alignment may need to be reset. If you notice your vehicle vibrating when driving on a smooth road, your wheels may need to be rebalanced.

Temperature -- A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

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Wheel Replacement Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts and wheel nuts should be replaced. If the wheel leaks air, replace it (except some aluminum wheels, which can sometimes be repaired). See your dealer if any of these conditions exist. Your dealer will know the kind of wheel you need. Each new wheel should have the same load-carrying capacity, diameter, width, offset and be mounted the same way as the one it replaces. If you need to replace any of your wheels, wheel bolts or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts and wheel nuts for your vehicle.

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CAUTION:

Using the wrong replacement wheels, wheel bolts or wheel nuts on your vehicle can be dangerous. It could affect the braking and handling of your vehicle, make your tires lose air and make you lose control. You could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts and wheel nuts for replacement.

NOTICE:

The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp aim, bumper height, vehicle ground clearance and tire clearance to the body and chassis.

See “Changing a Flat Tire” in the Index for more information.

Used Replacement Wheels

Tire Chains

CAUTION:

CAUTION:

Putting a used wheel on your vehicle is dangerous. You can’t know how it’s been used or how far it’s been driven. It could fail suddenly and cause an accident. If you have to replace a wheel, use a new GM original equipment wheel.

Don’t use tire chains. There’s not enough clearance. Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension or other vehicle parts. The area damaged by the tire chains could cause you to lose control of your vehicle and you or others may be injured in a crash. Use another type of traction device only if its manufacturer recommends it for use on your vehicle and tire size combination and road conditions. Follow that manufacturer’s instructions. To help avoid damage to your vehicle, drive slowly, readjust or remove the device if it’s contacting your vehicle, and don’t spin your wheels. If you do find traction devices that will fit, install them on the rear tires.

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Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flame if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle: D Gasoline D Benzene D Naphtha D Carbon Tetrachloride D Acetone D Paint Thinner D Turpentine D Lacquer Thinner D Nail Polish Remover They can all be hazardous -- some more than others -- and they can all damage your vehicle, too.

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Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle: D Alcohol D Laundry Soap D Bleach D Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic and painted surfaces with a clean, damp cloth. Cleaning of Fabric/Carpet Your dealer has cleaners for the cleaning of fabric and carpet. They will clean normal spots and stains very well. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Here are some cleaning tips: D Always read the instructions on the cleaner label. D Clean up stains as soon as you can -- before they set. D Carefully scrape off any excess stain.

D Use a clean cloth or sponge, and change to a

clean area often. A soft brush may be used if stains are stubborn.

D Soiled or stained leather should be cleaned

immediately. If dirt is allowed to work into the finish, it can harm the leather.

D If a ring forms on fabric after spot cleaning, clean the

entire area immediately or it will set.

Cleaning Vinyl Use warm water and a clean cloth. D Rub with a clean, damp cloth to remove dirt.

You may have to do it more than once.

D Things like tar, asphalt and shoe polish will stain

if you don’t get them off quickly. Use a clean cloth and a vinyl/leather cleaner. See your dealer for this product.

Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. D For stubborn stains, use a leather cleaner. See your

dealer for this product.

D Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish. Cleaning Wood Panels Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Cleaning Speaker Covers Vacuum around a speaker cover gently, so that the speaker won’t be damaged. Clean spots with just water and mild soap.

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Care of Safety Belts Keep belts clean and dry.

CAUTION:

Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See “Appearance Care and Materials” in the Index.

NOTICE:

Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid.

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Cleaning the Outside of the Windshield, Backglass and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index.

Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Use a car washing soap. Don’t use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.

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Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.” Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Your vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.

NOTICE:

Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may dull the finish or leave swirl marks.

Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.

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Cleaning Aluminum or Chrome-Plated Wheels Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.

Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.

NOTICE:

When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires.

Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.

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Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Cadillac will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.

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GM Vehicle Care/Appearance Materials

PART NUMBER

SIZE

DESCRIPTION

USAGE

994954
1050172
1050173
1050174
1050214
1050427

1052929

Polishing Cloth – Wax Treated

23 in. x 25 in. Tar and Road Oil Remover 16 oz. (0.473 L) Chrome Cleaner and Polish 16 oz. (0.473 L) 16 oz. (0.473 L) White Sidewall Tire Cleaner 32 oz. (0.946 L) 23 oz. (0.680 L)

Vinyl Cleaner Glass Cleaner

Exterior polishing cloth

Removes tar, road oil and asphalt

Use on chrome, stainless steel. Leaves a silicone shine.

Removes soil and black marks from whitewalls Cleans vinyl tops, upholstery and convertible tops

Removes dirt, grime, smoke and fingerprints

16 oz. (0.473 L)

Chrome and Wire

Wheel Cleaner

Removes dirt and grime from chrome wheels and

wire wheel covers.

12377964

16 oz. (0.473 L)

Finish Enhancer

12377965

16 oz. (0.473 L)

Swirl Remover Polish

12377966

16 oz. (0.473 L)

12378188

15 oz. (0.443 L)

Cleaner Wax Foaming Tire Shine-Low Gloss

12378401

16 oz. (0.473 L)

Wash Wax Concentrate

12378488

8 oz. (0.237 L)

Spot Lifter

See your General Motors Parts Department for these products. See “Recommended Fluids and Lubricants” in the Index.

Removes dust, fingerprints and surface contaminants.

Spray on wipe off.

Removes swirl marks, fine scratches and other light

surface contamination.

Removes light scratches and oxidation and protects finish

Cleans, shines and protects in one easy step.

No wiping necessary.

Medium foaming shampoo. Cleans and lightly waxes.

Biodegradable and phosphate free.

Quickly and easily removes spots and stains from

carpets, vinyl and cloth upholstery.

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Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on the inside of the glovebox. It’s very helpful if you ever need to order parts. On this label is: D your VIN, D the model designation, D paint information and D a list of all production options and

special equipment.

Be sure that this label is not removed from the vehicle.

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Electrical System Add-On Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index. Windshield Wipers The windshield wiper motor is protected by an internal circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed.

Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is the correct amperage. Replace it as soon as you can.

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Instrument Panel Fuse Block

The fuse block access door is located on the driver’s side edge of the instrument panel. Pull off the cover to access the fuse block.

You can remove fuses with a fuse extractor which is mounted to the fuse block access door. To remove fuses if you don’t have a fuse extractor, hold the end of the fuse between your thumb and index finger and pull straight out. You may have spare fuses located behind the fuse block access door. These can be used to replace a bad fuse. However, make sure it is of the correct amperage.

Usage Retained Accessory Power Relay Power Door Locks

NAME L BODY LOCK DRV UNLOCK Power Door Lock Relay LOCK Power Door Lock Relay

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NAME HVAC 1
CRUISE IGN 3
4WD CRANK INT PRK L DOOR BRAKE RR WIPER ILLUM SEAT TURN

UNLOCK HTR A/C

Usage Climate Control System Cruise Control, Instrument Cluster Ignition, Power Seats Not Used Starting System Interior Lamps Power Door Lock Relay Anti-Lock Brake System Rear Window Wiper Interior Lamps Power Seat Circuit Breaker Exterior Lamps, Turn Signals, Hazard Lamps Power Door Locks Climate Control System

NAME WS WPR IGN 1
AIR BAG MIR/LOCK DR LOCK PWR WDO UNLOCK IGN 0

SEO IGN

SEO ACCY

RAP #1
RDO 1
RAP #2

Usage Windshield Wipers Ignition, Instrument Panel Air Bag Power Mirrors, Power Door Locks Power Door Locks Power Window Circuit Breaker Power Door Lock Relay PRND321 Display, Odometer, VCM/PCM Special Equipment Option, Ignition Special Equipment Option Accessory, Cellular Telephone Retained Accessory Power Relay Audio System Rear Power Windows, Sunroof, Radio

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Center Instrument Panel Fuse Block The center instrument panel utility block is located underneath the instrument panel, to the left of the steering column.

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Usage Special Equipment Option Heated Seats Not Used Headliner Wiring Trailer Brake Wiring Power Seats Not Used Upfitter Parking Lamps

Relay Name SEO HTD ST SPARE 4
VANITY TRAILER PWR ST YE9
UPF PARK LAMP *FRT PRK EXPT Not Used Not Used SPARE 2
Puddle Lamps PUDDLE LP SL RIDE Not Used Not Used SPARE 3
Interior Lamps Feed INADV PWR CTSY LP Courtesy Lamps Cellular Telephone Wiring CEL PHONE

Underhood Fuse Block

The underhood fuse block is located in the engine compartment near the battery on the driver’s side of the vehicle. Lift the cover for access to the fuse/relay block. See “Engine Compartment Overview” in the Index for more information on location. You will see fuses to the top right of the fuse/relay center block once you remove the cover. These are spare fuses and can be used accordingly. You can remove fuses with a fuse extractor. The fuse extractor is located in the underhood electrical center. To remove fuses if you don’t have a fuse extractor, hold the end of the fuse between your thumb and index finger and pull straight out.

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6-72

Name STUD #1

ABS IGN A AIR RAP #1

IGN B RAP #2

STUD #2

TRL R TRN TRL L TRN IGN 1
INJ-B STARTER

Usage Accessory Power/Trailer Wiring Feed/Load Leveling Anti-Lock Brakes Ignition Switch A.I.R. System Retained Accessory Power, Power Mirrors, Power Door Locks, Power Seats Ignition Switch Retained Accessory Power/Rear Power Windows, Sunroof, Radio Accessory Power/Trailer Wiring Brake Feed Right Turn Signal Trailer Wiring Left Turn Signal Trailer Wiring Ignition, Fuel Controls Ignition, Fuel Controls (Relay) Starter (Relay)

Name PARK LP FRT HVAC STOP LP ECM 1
CHMSL VEH STOP TRL B/U INJ-A RR HVAC VEH B/U ENG 1

ETC IGN E

B/U LP

Usage Parking Lamps Climate Control System Exterior Lamps, Stoplamps VCM/PCM Center High Mounted Stoplamp Stoplamps, Cruise Control Backup Lamps Trailer Wiring Fuel Controls, Ignition Rear HVAC Vehicle Backup Lamps Engine Controls, Canister Purge, Fuel System Electronic Throttle Control A/C Compressor Relay, Rear Window Defogger, Daytime Running Lamps, A.I.R. System Backup Lamps, Automatic Transmission Shift Lock Control System

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 Usage Automatic Transfer Case Rear Window Defogger, Heated Mirrors (Relay) Autoride (Real Time Damping) Right Rear Parking Lamps VCM/PCM Fuel Pump (Relay) Oxygen Sensors Oxygen Sensors Left Rear Parking Lamps Rear Window Defogger, Heated Mirrors Headlamps (Relay) Parking Lamps Trailer Wiring Not Used Right Headlamps Daytime Running Lamps (Relay)

Name HTD MIR LT HDLP A/C AUX PWR

SEO 2

SEO 1
DRL A/C FOG LP FOG LP RADIO

CIGAR

RT TURN

Usage Heated Mirrors Left Headlamps Air Conditioning Cigarette Lighter, Auxiliary Power Outlets Special Equipment Option Power, Power Seats Special Equipment Option Power Daytime Running Lamps A/C (Relay) Fog Lamps Fog Lamps (Relay) Audio System, Instrument Cluster, Climate Control System Cigarette Lighter, Auxiliary Power Outlets Right Turn Signals

Name ATC RR DEFOG

RTD RR PRK ECM B F/PMP O2 A O2 B LR PRK RR DEFOG

HDLP TRL PRK PRIME RT HDLP DRL

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Name BTSI

LT TURN FR PRK

W/W PMP HORN IGN C

RDO AMP HAZ LP EXP LPS HORN CTSY LP RR WPR TBC

Usage Automatic Transmission Shift Lock Control System Left Turn Signals Front Parking Lamps, Sidemarker Lamps Windshield Washer Pump Horn (Relay) Ignition Switch, Fuel Pump, PRND321 Display, Crank Radio Amplifier Exterior Lamps, Hazard Lamps Not Used Horn Interior Lamps Rear Wipers Body Control Module, Remote Keyless Entry, Headlamps

Replacement Bulbs* Lamp Low-Beam Headlamps

High-Beam Headlamps Daytime Running Lamps (DRL) Front Marker Lamp Front Parking and Turn Lamp Taillamp and Stop Lamp Rear Marker Lamp Rear Turn Lamp Back-up Lamp

Bulb Number 9005 or 9005LL (Long Life) 9005
4157K (Preferred) or 3157KX 194
3157AK

3157K 194
3157K 3157K

* For replacement bulbs not listed here, please consult your dealer.

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Capacities and Specifications Please refer to “Recommended Fluids and Lubricants” in the Index for more information. See refrigerant charge label under the hood for charge capacity information and requirements.

Type V8
V8

VIN Code

Spark Plug Gap 0.060 inches (1.52 mm) 0.060 inches (1.52 mm)

Engine VORTEC 5300
VORTEC 6000 H.O.

Wheels and Tires Wheel Nut Torque Tire Pressure

140 lb-ft (190 N·m) See the Certification/Tire label on the rear edge of the driver’s door.

Cooling System Capacity After refill, the level must be rechecked. See “Cooling System” in the Index.

Engine VORTEC 5300 V8
VORTEC 6000 H.O. V8

Quantity 18.6 quarts (17.6 L) 19.0 quarts (18.0 L)

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Crankcase Capacity After refill, the level must be rechecked. Add enough engine oil so that the fluid is within the proper operating range. See “Engine Oil” in the Index.

Engine VORTEC 5300 V8
VORTEC 6000 H.O. V8

VIN Quantity

6.0 quarts (5.7 L) 6.0 quarts (5.7 L)

Fuel Tank Capacity 26.0 U.S. gallons (98.4 L)

Normal Maintenance Replacement Parts Replacement part numbers listed in this section are based on the latest information available at the time of printing, and are subject to change. If a part listed in this manual is not the same as the part used in your vehicle when it was built, or if you have any questions, please contact your GM dealer.

VIN Code Oil Filter* Engine Air Cleaner/Filter* Passenger Compartment Air Filter Kit** PCV Valve* Spark Plugs[[

Fuel Filter* Wiper Blades (Front) ** Wiper Blade Type (Front) Wiper Blade Length (Front)

*ACDelcoR part number **GM part number ***Denso part number

PF59
A1518C 52485513
CV948C PTZ14R15***/ PZTR5A15[[[/41-974* GF626
15706394
ITTA 22.0 inches (56.0 cm)

PF59
A1518C 52485513
CV948C PTJ16R15***/ PZTR5A15[[[/41-974* GF626
15706394
ITTA 22.0 inches (56.0 cm)

[[[ NGK part number [[ Spark Plug Gap is 0.060 inches

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Section 7 Maintenance Schedule

This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance.

7-2
7-4
7-5
7-17

Introduction Part A: Scheduled Maintenance Services Scheduled Maintenance Part B: Owner Checks and Services

7-21
7-23
7-25

Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record

7-

7-1

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

7-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

CAUTION:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

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Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that: D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Certification/Tire label. See “Loading Your Vehicle” in the Index.

D are driven on reasonable road surfaces within legal

driving limits.

D use the recommended fuel. See “Fuel” in the Index.

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Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following.

Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule.

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Scheduled Maintenance

Engine Oil and Chassis Lubrication Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life Systemt (or every 12 months, whichever occurs first). Reset the system. The system will show you when to change the oil -- usually between 3,000 miles (5 000 km) and 10,000 miles (16 000 km) since your last oil change. Under severe conditions, the indicator may come on before 3,000 miles (5 000 km). Never drive your vehicle more than 10,000 miles (16 000 km) or 12 months without an oil and filter change.

The system won’t detect dust in the oil. So if you drive in a dusty area, be sure to change your oil and filter every 3,000 miles (5 000 km) or sooner if the CHANGE ENGINE OIL message appears. Remember to reset the Oil Life System when the oil and filter have been changed. See “Oil Life System” in the Index for information on resetting. An Emission Control Service. Lubricate chassis components with each engine oil and filter change. Lubricate the front suspension, ball joints, steering linkage, transmission shift linkage, transfer case shift linkage, parking brake cable guides, and brake front axle. Ball joints should not be lubricated unless their temperature is 10_F (-12_C) or higher, or they could be damaged.

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Scheduled Maintenance

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Scheduled Maintenance

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Scheduled Maintenance

7,500 Miles (12 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

22,500 Miles (37 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

30,000 Miles (50 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Replace fuel filter.

An Emission Control Service. (See footnote [.)

37,500 Miles (62 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

45,000 Miles (75 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km) j Change automatic transmission fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (166 000 km).

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

52,500 Miles (87 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

60,000 Miles (100 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace fuel filter.

An Emission Control Service. (See footnote[.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

j Inspect Exhaust Gas Recirculation (EGR) system as described in the

service manual. An Emission Control Service.(See footnote [.)

j Inspect Evaporative Control System. Check all fuel and vapor lines and hoses for proper hook-up, routing and condition. Check that the purge valve works properly, if equipped. Replace as needed. An Emission Control Service. (See footnote [.)

67,500 Miles (112 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

82,500 Miles (137 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Replace fuel filter.

An Emission Control Service. (See footnote [.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

97,500 Miles (162 500 km) j Check rear/front axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

100,000 Miles (166 000 km) j Inspect spark plug wires.

An Emission Control Service.

j Replace spark plugs.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

j Change automatic transmission fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service.

(Continued)

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Scheduled Maintenance

100,000 Miles (166 000 km) (Continued) j If you haven’t used your vehicle under severe service conditions listed

previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter.

j Inspect Positive Crankcase Ventilation (PCV) valve.

An Emission Control Service.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

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Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D.

At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details.

At Least Once a Month Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced.

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Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Spare Tire Check At least twice a year, after the monthly inflation check of the spare tire determines that the spare is inflated to the correct tire inflation pressure, make sure that the spare tire is stored securely. Push, pull, and then try to rotate or turn the tire. If it moves, use the wheel wrench/ratchet to tighten the cable. See “Storing the Spare Tire and Tools” in the Index.

Engine Air Cleaner Filter Restriction Indicator Check Your vehicle has an indicator located on the air cleaner in the engine compartment that lets you know when the air cleaner filter is dirty and needs to be changed. Check indicator at least twice a year or when your engine oil is changed, whichever occurs first. See “Air Cleaner” in the Index for more information. Inspect your air cleaner filter restriction indicator more often if the vehicle is used in dusty areas or under off road conditions. 7-18

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index. Automatic Transmission Check Check the transmission fluid level; add if needed. See “Automatic Transmission Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, outer liftgate handle pivot points, liftgate handle pivot points, latch bolt, fuel door hinge, and folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

Starter Switch Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular brake. See “Parking Brake” in the Index if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

Automatic Transmission Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room around

the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See “Parking Brake”

in the Index if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

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Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. D The key should turn to LOCK only when the shift

lever is in PARK (P).

D The key should come out only in LOCK.

Parking Brake and Automatic Transmission PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding

ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

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Transfer Case and Front Axle (All-Wheel Drive) Inspection Every 12 months or at engine oil change intervals, check front axle and transfer case and add lubricant when necessary. A fluid loss could indicate a problem; check and have it repaired, if needed. Check vent hose at transfer case for kinks and proper installation.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

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Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE

Engine Oil

Engine Coolant

Hydraulic Brake System

FLUID/LUBRICANT

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index. Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 brake fluid).

USAGE

Windshield Washer Solvent

Power Steering System

Automatic Transmission

Key Lock Cylinders

Chassis Lubrication

Front and Rear Axle

FLUID/LUBRICANT GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent.

GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 12378261) or equivalent meeting GM Specification 9986115.

7-23

USAGE

Transfer Case

FLUID/LUBRICANT DEXRONR-III Automatic Transmission Fluid.

Front Axle Propshaft Spline or One-Piece Propshaft Spline (Two-Wheel Drive with Auto. Trans.)

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

Hood Hinges

Spline Lubricant, Special Lubricant (GM Part No. 12345879) or lubricant meeting requirements of GM 9985830.

LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

USAGE

Body Door Hinge Pins, Liftgate Hinge and Linkage, Folding Seat and Fuel Door Hinge

Outer Liftgate Handle Pivot Points

Weatherstrip Conditioning

Weatherstrip Squeaks

FLUID/LUBRICANT Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

Synthetic Grease with Teflon, SuperlubeR (GM Part No. 12371287 or equivalent).

7-24

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-25

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-26

Section 8 Customer Assistance Information

Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service Roadside Service for the Hearing or Speech Impaired

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Courtesy Transportation Transportation Options Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors

8-

8-1

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:

8-2

STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage

When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.)

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Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center. United States

Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112
From: Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994

U.S. Virgin Islands:

Fax Number: 313-381-0022

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Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52 - 53 29 0 800

GM Mobility Program for Persons with Disabilities

Roadside Service

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs.

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Cadillac Roadside Servicer can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. Cadillac Owner Privilegest Roadside Service provides several Cadillac Owner Privilegest at “no charge,” throughout your 2002 Cadillac Warranty Period -- 48 months/ 50,000 miles (80 000 km).

Emergency Road Service is performed on site for the following situations: D Towing Service D Battery Jump Starting D Lock Out Assistance D Fuel Delivery D Flat Tire Change (Covers change only) D Trip Interruption -- If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car.

Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership.

8-6

Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information: D A description of the problem D Name, home address, home telephone number D Location of your Cadillac and number you are

calling from