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0 Help keep the proper engine temperature. 0 Let the warning lights and gages work as


they should.


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What to Use Use a mixture of one-half clean water (preferably distilled) and one-half DEX-COOL@ coolant which won’t damage aluminum parts. If you use this mixture, you don’t need to add anything else.


Adding only plain water to your cooling system can be dangerous. Plain water, or some other liquid like alcohol, can boil before the proper coolant mixture will. Your vehicle’s coolant warning system is set for the proper coolant mixture. With plain water or the wrong mixture, your engine could get too hot but you wouldn’t get the overheat warning. Your engine could catch fire and you or others could be burned. Use a 50/50 mixture of clean water and DEX-COOL@ coolant.


NOTICE: If you use an improper coolant mixture, your engine could overheat and be badly damaged. The repair cost wouldn’t be covered by your warranty. Too much water in the mixture can freeze and crack the engine, radiator, heater core and other parts.


If you have to add coolant more than four times a year, have your dealer check your cooling system.


NOTICE:


If you use the proper coolant, you don’t have to add extra inhibitors or additives which claim to improve the system. These can be harmful.


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Checking Coolant


l'brning the surge tank pressure cap when the engine and radiator are hot can allow steam and scalding liquids to blow out and burn you badly.


Never turn the surge tank pressure cap -- even a little -- when the engine and radiator are hot.


The surge tank is located next to the engine block on passenger's side of the engine. The cooling system is under a lot of pressure when it is hot. If the CHECK COOLANT LEVEL message appears on the Driver Information Center (DIC), you will need to add coolant.


the


When your engine is cold, the coolant level should be at the FULL COLD mark, which is 2.5 inches (6.4 cm) below the base of the fill neck. Use a flashlight as necessary to see into the tank. DJ


~ M I U M UNLEADED


FUEL ONLY


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If the CHECK COOLANT LEVEL message comes on, it means you're low on engine coolant. For more information, see "Check Coolant Level" message in the Index.


Adding Coolant If you need more coolant, add the proper DEX-COOL@ coolant mixture at the surge tank, but only when the


engine is cool. r -


You can be burned if you spill coolant on hot engine parts. Coolant contains ethylene glycol, and it will burn if the engine parts are hot enough. Don’t spill coolant on a hot engine.


When replacing the pressure cap, make sure it is tight.


Surge Tank Pressure Cap


I NOTICE:


The surge tank cap is a 15 psi (105 kPa) pressure-type cap and must be tightly installed to prevent coolant loss and possible engine damage from overheating. Be sure the arrows on the cap line up.


If the surge tank pressure cap needs to be replaced, a GM cap is recommended. Thermostat Engine coolant temperature is controlled by a thermostat in the engine coolant system. The thermostat stops the flow of coolant through the radiator until the coolant reaches a preset temperature. If your thermostat needs to be replaced, a GM thermostat is recommended.


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Power Steering Fluid


The power steering fluid reservoir is located next to the coolant surge.tank on the passenger’s side of the engine.


When to Check Power Steering Fluid It is not necessary to regularly check power steering fluid unless you suspect there is a leak in the system or you hear an unusual noise. A fluid loss in this system could indicate a problem. Have and repaired.


the system inspected


How To Check Power Steering Fluid When the engine compartment is cool, wipe the cap and the top of the reservoir clean, then unscrew the cap and wipe the dipstick with a clean rag. Replace the cap and completely tighten it. Then remove the cap again and look at the fluid level on the dipstick. The level should be at the FULL COLD mark. If necessary, add only enough fluid to bring the level up to the mark. What to Use To determine what kind of fluid to use, see “Recommended Fluids and Lubricants” in the Maintenance Schedule booklet. Always use the proper fluid. Failure to use the proper fluid can cause leaks and damage hoses and seals. Windshield Washer Fluid What to Use When you need windshield washer fluid, be sure to read the manufacturer’s instructions before use. If you will be operating your vehicle in an area where the temperature may fall below freezing, use a fluid that has sufficient protection against freezing.


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Adding Washer Fluid


NOTICE: I


The windshield washer fluid reservoir is located next to the air cleaner on the driver's side of the engine. Open the cap labeled WASHER FLUID ONLY. Add washer fluid until the tank is full.


When using concentrated washer fluid, follow the manufacturer's instructions for adding water. Don't mix water with ready-to-use washer fluid. Water can cause the solution to freeze and damage your washer fluid tank and other parts of the washer system. Also, water doesn't clean as well as washer fluid. Fill your washer fluid tank only three-quarters full when it's very cold. This allows for expansion if freezing occurs, which could damage the tank if it is completely full. Don't use engine coolant (antifreeze) in your windshield washer. It can damage your washer system and paint.


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Brakes Brake Fluid


Your brake master cylinder reservoir is here. It is filled with DOT-3 brake fluid. in the There are only two reasons why the brake fluid level reservoir might go down. The first is that the brake fluid goes down to an acceptable level during normal brake lining wear. When new linings are put in, the fluid level goes back up. The other reason is that fluid is leaking out


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of the brake system. If it is, you should have your brake system fixed, since a leak means that sooner or later your brakes won’t work well, or won’t work at all. So, it isn’t a good idea to “top off’ your brake fluid. Adding brake fluid won’t correct a leak. If you add fluid when your linings are worn, then you’ll have too much fluid when you get new brake linings. You should add (or remove) brake fluid, as necessary, only when work is done on the brake hydraulic system.


If you have too much brake fluid, it can spill on the engine. The fluid will burn if the engine is hot enough. You or others could be burned, and your vehicle could be damaged. Add brake fluid only when work is done on the brake hydraulic system.


When your brake fluid falls to a low level, your brake warning light will come on. See “Brake System Warning Light” in the Index.


What to Add When you do need brake fluid, use only DOT-3 brake fluid -- such as Delco Supreme 11’ (GM Part No. 12377967). Use new brake fluid from a sealed container only. Always clean the brake fluid reservoir cap and the area around the cap before removing it. This will help keep dirt from entering the reservoir.


With the wrong kind of. fluid in your brake system, your brakes may not work well, or they may not even work at all. This could cause a crash. Always use the proper brake fluid.


NOTICE:


Using the wrong fluid can badly damage brake system parts. For example, just a few drops of mineral-based oil, such as engine oil, in your brake system can damage brake system parts so badly that they’ll have to be replaced. Don’t let someone put in the wrong kind of fluid. If you spill brake fluid on your vehicle’s painted surfaces, the paint finish can be damaged. Be careful not to spill brake fluid on your vehicle. If you do, wash it off immediately. See “Appearance Care” in the Index.


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Brake Wear Your vehicle has four-wheel disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads’are worn and new pads are needed. The sound may come and go or be heard all the time your vehicle is moving (except when you are pushing on the brake pedal firmly).


The brake wear warning sound means that soon your brakes won’t work well. That could lead to an accident. When you hear the brake wear warning sound, have your vehicle serviced.


NOTICE:


Continuing to drive with worn-out brake pads could result in costly brake repair.


is wrong with


Some driving conditions or climates may cause a brake squeal when the brakes are first applied or lightly applied. This does not mean something your brakes. Properly torqued wheel nuts are necessary to help prevent brake pulsation. When tires are rotated, inspect brake pads for wear and evenly torque wheel nuts in the proper sequence to GM specifications. Brake linings should always be replaced as complete axle sets. See “Brake System Inspection” in the Maintenance Schedule booklet under Part C “Periodic Maintenance Inspections.” Brake Pedal Travel See your dealer if the brake pedal does not return to normal height, or if there is a rapid increase in pedal travel. This could be a sign of brake trouble. Brake Adjustment Every time you apply the brakes, with or without the vehicle moving, your brakes adjust for wear.


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Replacing L - -‘;e System Parts The braking system on a modem vehicle is complex. Its many parts have to be of top quality and work well together if the vehicle is to have really good braking. Your vehicle was designed and tested with top-quality GM brake parts. When you replace parts of your braking system -- for example, when your brake linings wear down and you have to have new ones put in -- be sure you get new approved GM replacement parts. If you don’t, your brakes may no longer work properly. For example, if someone puts in brake linings that are wrong for your vehicle, the balance between your front and rear brakes can change -- for the worse. The braking performance you’ve come to expect can change in many other ways if someone puts in the wrong replacement brake parts. Battery Every new Cadillac has an ACDelco Freedom@ battery. You never have to add water to one of these. When it’s time for a new battery, we recommend an ACDelco Freedom battery. Get one that has the replacement number shown on the original battery’s label.


~~~


Storage


--‘-icle lr’ you’re not going to drive your vehicle for 25 days or more, remove the black, negative (-) cable from the battery. This will help keep your battery from running down.


Batteries have acid that can burn you and gas that can explode. You can be badly hurt if you aren’t careful. See “Jump Starting” in the Index for tips on working around a battery without getting hurt.


Contact your dealer to learn how to prepare your vehicle for longer storage periods. Also, for your audio system, see “Theft-Deterrent Feature” in the Index.


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Headlamps


Bulb Replacer3 in this For any bulb changing procedure not listed section, contact your dealer's service department. Hnlogen Bulbs


A CAUdC J:


Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on the bulb package.


1. To access the headlamps, lift the cover as shown.


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2. Turn the headlamp housing socket to the left to


unlock the socket from the lamp housing.


3. Disconnect the socket from the harness by separating


the locking clip.


4. Install the new bulb and socket to the wiring harness connector. Make sure that the harness is locked to the bulb socket.


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Front n r n Signal Lamps 1. The turn signal lamps are located below the


headlamps. To access, lift off the headlamp cover (see Step 1 under “Headlamps”).


2. Turn the housing socket to the right to unlock the


socket from the lamp housing.


5. Reinstall the headlamp housing socket back into the


headlamp assembly.


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r-


Center High-Mounted Stoplamp (CHMSL)


3. Remove the turn signal lamp housing socket and


replace the bulb.


1. Lift the trim cover to remove. 2. Twist the socket to the left and remove the socket


and bulb from the housing.


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i


Rear Thm


3. ‘Replace the bulb. Reverse the steps to reassemble the stoplamp assembly. 1. Loosen the upper Tom@ screw, but don’t remove it.


2. Gently tilt the top portion of the lamp housing to


access the bulb sockets. If you can’t access the lower bulb socket, remove the lamp housing completely.


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t.


3. Press the bulb socket housing lever ind rotate the


socket to the left to remove it.


4. Replace the bulb by pressing and turning it to


the left.


5. Once you have installed the new bulb and socket into the lamp housing, insert the tab on the lower portion of the lamp housing first, then gently fit the rest of the housing in place.


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Windshield Wiper Blade Replacement It’s a good iaea to clean or replace the wiper blade assembly on a regular basis or when worn. For proper windshield wiper blade length and type, see “Normal Maintenance Replacement Parts” later in this section. To replace the wiper blade assembly: 1. Turn the ignition to ACCESSORY and turn the


wipers on. Position the wipers on the windshield in the “mid” wipe position. Then with the door open, turn the ignition to OFF.


2. Insert a screwdriver into the slot as shown and press


down to release the wiper blade assembly.


3. Align the wiper arm pin with the hole on the wiper


blade assembly and snap it into place to install.


Headlamp Aiming Your vehicle has the composite headlamp system. These headlamps have horizontal and vertical aim indicators. The aim has been pre-set at the factory and should need no further adjustment. If your vehicle is damaged in an accident and the headlamp aim seems to be affected, see your dealer. Headlamps on damaged vehicles may require recalibration of the horizontal aim by your dealer. To check the aim, the vehicle should be properly prepared as follows:


Place the vehicle on a level pad or surface. The vehicle should not have any snow, ice or mud attached to it. The vehicle should be fully assembled and all other work stopped while headlamp aiming is being done.


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0 There should not be any cargo or loading of the


vehicle, except it should have a full tank of gas and one person or 160 lbs. (75 kg) on the driver’s seat. Tires should be properly inflated.


0 Rock the vehicle to stabilize the suspension.


NOTICE:


To make sure your headlamps are aimed properly, read all the instructions before beginning. Failure to follow these instructions could cause damage to headlamp parts.


For the vertical adjustment, state inspection stations generally will allow a reading of plus 0.76 degrees or minus 0.76 degrees from the center of the bubble. It is recommended that the upper limit not exceed plus 0.4 degrees from the center of the bubble. Other drivers may flash their high beams at you if your adjustment is much above plus 0.4 degrees.


If you find that the headlamp aiming needs adjustment, follow these steps:


. .


. ,..


1. Start by opening the hood and locating the vertical and horizontal aim indicators. The aiming screw for the horizontal aim indicator is on the outboard side of the headlamp cover and the aiming screw for the vertical aim indicator is on the inboard side.


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2. Check the vertical headlamp aim first. Keep in mind that your vehicle needs to be on a level surface. Turn the vertical aiming screw until the bubble inside the level is centered at “0.”


3. After the vertical aim is correct, check the horizontal aim for each headlamp and adjust as necessary. Turn the horizontal aiming screw until the end of the screw aligns with the “0.”


4. Recheck the vertical aim to make sure it remains


correct after the horizontal aim adjustment. Adjust as necessary.


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I-


Tires Your ~ e w vehicle comes with high-quality tires made by a leading tire manufacturer. If you ever have questions about your tire warranty and where ,to obtain service, see your-Cadillac Warranty booklet for details.


A CAUTION:


Poorly maintained and improperly used tires are dangerous.


Overloading your tires can cause overheating as a result of too much friction. You could have an air-out and a serious accident. See “Loading Your Vehicle” in the Index.


‘0 Underinflated tires pose the same danger as overloaded tires. The resultihg accident could cause serious injury. Check all tires frequently to maintain the recommended’ pressure. Tire pressure should be checked when your tires are cold.


CAUTION: (Continued)


CAUTION: (Continued)


0 Overinflated tires are more likely to be


cut, punctured or broken by a sudden


impact -- such las when you hit a pothole.


Keep tires at the recommended pressure. 0 Worn, old tires can cause accidents. If your tread is badly worn, or if your tires have been damaged, replace them. See “Inflation -- Tire Pressure’’ in this section for .inflation pressure adjustment for higher speed driving.


Inflation -- Tire Pressure


The Tire-Loading Information label, which is located on the rear edge of the driver’s door, shows the correct inflatiop pressures for your tires when they’re cold. “Cold” means your vehicle has been sitting three’ hours or driven no more than 1 mile (1.6 km).


for, at least.


-.


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-


If you’ll be driving at high speeds (e.g., speeds of 100 mph (160 km/h) or higher), where it is legal, set the cold inflation pressure to the maximum inflation pressure shown on the tire sidewall, or to 38 psi (265 kpa), whichever is lower. See the example below. When you end this high-speed driving, return to the cold inflation pressure shown on the Tire-Loading Information label. Example: You’ll find maximum load and inflation pressure molded on the tire’s sidewall, in small letters, near the rim flange. It will read something like this: Maximum load 690 kg (1521 lbs.) @ 300 Wa (44 psi) Max. Press. For this example, you would set the inflation pressure for high-speed driving at 39 psi (265 kPa).


NOTICE:


Don’t let anyone tell you that underinflation or overinflation is all right. It’s not. If your tires don’t have enough air (underinflation), you can get the following:


Too much flexing


0 Too much heat 0 Tire overloading


NOTICE: (Continued)


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NOTICE: (Continued)


Bad wear Bad handling


0 Bad fuel economy. If your tires have too much air (overinflation), you can get the following: 0 Unusual wear Bad handling Rough ride Needless damage from road hazards.


When to Check Check your tires once a month or more. Don’t forget your compact spare tire. It should be at 60 psi (420 kPa).


How to Check Use a good quality pocket-type gage to check tire pressure. You can’t tell if your tires are properly inflated simply by looking at them. Radial tires may look properly inflated even when they’re underinflated. Be sure to put the valve caps back on the valve stems. They help prevent leaks by keeping out dirt and moisture.


Tire Inspection and Rotation Tires should be rotated every 6,000 to 8,000 rriiles (10 000 to 13 000 krn). Any time you notice unusual . wear, rotate your tires as soon as possible and check wheel alignment. Also check for damaged tires or wheels. See “When It’s Time for New Tires” and “Wheel Replacement” later in this section for more information. The purpose of regular rotation is to achieve more uniform wear for all tires on the vehicle. The first rotation is the most important. See “Scheduled Maintenance Services” in the Maintenance Schedule booklet for scheduled rotation intervals.


in your


Don’t include the compact spare tire tire rotation. front and After the tires have been rotated, adjust the rear inflation pressures as shown on the Tire-Loading Information label. Make certain that all wheel nuts are properly tightened. See “Wheel Nut Torqoe” in the Index.


Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after a time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle.\ In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if you need to, to get all the rust or dirt off. (See “Changing a Flat Tire” in the Index.)


’ .


When rotating your tires, always use the correct rotation pattern shown here.


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When It’s Time for New Tires


One way to tell when it’s time for new tires is to check the treadwear indicators, which will appear when your tires have only 1/16 inch (1.6 mm) or less of tread remaining.


You need a new tire if any of the following statements are true:


You can see the indicators at three or more places around the tire. You can see cord or fabric showing through the tire’s rubber. The tread or sidewall is cracked, cut or snaggea deep enough to show cord or fabric.


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The tire has a bump, bulge or split. The tire has a puncture, cut or other damage that can’t be repaired well because of the size or location of the damage.


Buying New Tires To find out what kind and size of tires you need, look at the Tire-Loading Information label. The tires installed on your vehicle when it was new had a Tire Performance Criteria Specification (TPC Spec) number on each tire’s sidewall. When you get new tires, get ones with that same TPC Spec number. That way your vehicle will continue to have tires that are designed to give proper endurance, handling, speed rating, traction, ride and other things during normal service on your vehicle. If your tires have an all-season tread design, the TPC number will be followed by an “MS” (for mud and snow). If you ever replace your tires with those not having a TPC Spec number, make sure they are the same size, load range, speed rating and construction type (bias, bias-belted or radial) as your original tires.


' A CAUTION:


Mixing tires could cause you to lose control while driving. If you mix tires of different sizes or types (radial and bias-belted tires), the vehicle may not handle properly, and you could have a crash. Using tires of different sizes may also cause damage to your vehicle. Be sure to use the same size and type tires on all wheels. It's all right to drive with your compact spare, though. It was developed for use on your vehicle.


If you use bias-ply tires on your vehicle, the wheel rim flanges could develop cracks after many miles of driving. A tire and/or wheel could fail suddenly, causing a crash. Use only radial-ply tires with the wheels on your vehicle.


Uniform Tire Quality Grading The following information relates to the system developed by the United States National Highway Traffic Safety Administration, which grades tires by treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.) The grades are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading system does not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform to Federal safety requirements and additional General Motors Tire Performance Criteria ("PC) standards.


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____


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Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example,, a tire graded 150 would wear one and a half (1 1/2) times as' well on the governmefit course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate.


Traction -- AA, A, B, C The traction grades, from highest to lowest, are AA, A, B, and C . Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.


1 Warning: The traction grade assigned to this tire is based


on braking (straight ahead) traction tests and does not include acceleration, cornering, hydroplaning, 'or peak traction characteristics.


Temperature -- A, B, C


The temperature grades are A (the highest), B, and C, representing the tire's resistance to the generation of 6-46


heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is ,established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. Wheel Alignment and Tire Balance The wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. Scheduled wheel alignment and wheel balancing are not needed. However, if you notice unusual tire wear or your vehicle pulling one way or the other, the alignment may need to be reset. If you notice your vehicle vibrating when driving on a smooth road, your wheels may need to be rebalanced.


. ~- ~-


-~


_ _


_ _


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Wheel Replacement Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts and wheel nuts should be replaced. If the wheel leaks air, replace it (except some aluminum wheels, which can sometimes be’repaired). See your dealer if any of these conditions exist. Your dealer will know the kind of wheel you need. Each new wheel should have the same load-carrying capacity, diameter, width, offset and be mounted the same way as the one it replaces. If you need to replace any of your wheels, wheel bolts or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts and wheel nuts for your Cadillac model.


Using the wrong replacement wheels, wheel bolts or wheel nuts on your vehicle can be dangerous. It could affect the braking and handling of your vehicle, make your tires lose air and make you lose control. You could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts and wheel nuts for replacement.


NOTICE:


The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or


\ -odometer calibration, headlamp aim, bumper height, vehicle ground clearance and tire or tire chain clearance to the body and chassis.


See “Changing a Flat Tire” in the Index for more information.


Used Replacement Wheels


Tire Chains


NOTICE:


Putting a used wheel on your vehicle is dangerous. You can’t know how it’s been used or how far it’s been driven. It could fail suddenly and cause an accident. If you have to replace a wheel, use a new GM original equipment wheel.


Use tire chains only where legal and only when you must. Use only SAE Class “S” type chains that are the proper size for your tires. Install them on the front tires and tighten them tightly as possible with the ends securely fastened. Drive slowly and follow the chain manufacturer’s instructions. If you can hear the chains contacting your vehicle, stop and retighten them. If the contact continues, slow down until it stops. Driving too fast or spinning the wheels with chains on will damage your vehicle.


as


6-48


Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flame if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle:


Gasoline Benzene Naphtha Carbon Tetrachloride Acetone Paint Thinner Turpentine Lacquer Thinner Nail Polish Remover


They can all be hazardous -- some more than others -- and they can all damage your vehicle, too.


Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle: 0 Alcohol


Laundry Soap


0 Bleach 0 Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl or leather with a clean, damp cloth. Your dealer has two cleaners, Multi-Purpose Interior Cleaner and Capture Non-Solvent Dry Spot and Soil Remover. They will clean normal spots and stains very well. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Here are some cleaning tips: 0 Always read the instructions on the cleaner label.


Clean up stains as soon as you can -- before they set. Carefully scrape off any excess stain.


0 Use a clean cloth or sponge, and change to a clean area


often. A soft brush may be used if stains are stubborn. If a ring forrns after spot cleaning, clean the entire area immediately or it will set.


Using Multi-Purpose Interior Cleaner on Fabric 1. Vacuum and brush the area to remove any loose dirt. 2. Always clean a whole trim panel or section. Mask


surrounding trim along stitch or welt lines.


3. Mix powdered cleaner following the directions on


the container label to form thick suds.


4. Use suds only and apply with a clean sponge. Don’t


saturate the material and don’t rub


it roughly.


5. As soon as you’ve cleaned the section, use a sponge


to remove the suds.


6. Wipe cleaned area with a clean, damp towel or cloth. 7. Wipe with a clean cloth and let dry. Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1. Carefully scrape off excess stain, then sponge the


soiled area with cool water.


2. If a stain remains, follow the multi-purpose interior


cleaner instructions described earlier.


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3. If an odor lingers after cleaning vomit or urine, treat the area with a waterhaking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water.


4. Let dry. Stains caused by candy, ice cream, mayonnaise, chili sauce and unknown stains can be removed as follows: 1. Carefully scrape off excess stain. 2. First, clean with cool water and allow to dry


completely.


3. If a stain remains, follow instructions for


Multi-Purpose Interior Cleaner.


Cleaning Vinyl Use warm water and a clean cloth.


Rub with a clean, damp cloth to remove may have to do it more than once.


jirt. You


0 Things like tar, asphalt and shoe polish will stain


if you don’t get them off quickly. Use a clean cloth and a vinyllleather cleaner. See your dealer for this product.


Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. DO not use heat to dry.


For stubborn stains, use a leather cleaner. See your dealer for this product. Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather. Soiled or stained leather should 'be cleaned immediately. If dirt is allowed to work into the finish, it can harm the leather;


Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish.


Cleaning Wood Panels Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Cleaning Speaker Covers Vacuum around a speaker cover gently, so that the speaker won't be damaged. Clean spots with just water and mild soap. Care of Safety Belts Keep belts clean imd dry.


Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not 'be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


If


Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner (GM Part No. 1050427) or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger’grid. Cleaning the Outside of the Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may’ be on the blade or windshield. Clean the outside of the windshield with GM Windshield Cleaner, Bon Ami@ Powder (non-scratching glass cleaning powder), GM Part No. 105001 1. The windshield is clean if beads do not form when you rinse it with water.


Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids and Lubricants” in the Maintenance Schedule booklet.) Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water.


6-52


Don’t wash your vehicle in the direct rays of the sun. Don’t use strong soaps or chemical detergents. Use liquid hand, dish or car washing (mild detergent) soaps. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.


Cleaning Exterior LampsLenses Use lukewarm or cold water, a soft cloth and a liquid hand, dish or car washing (mild detergent) soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.” Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.)


Your vehicle has a “basecoatjclearcoat” paint finish. The clearcoat gives more depth and gloss colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoatjclearcoat paint finish.


to the


NOTICE:


Machine compounding or aggressive polishing on a basecoatlclearcoat paint finish may dull the finish or leave swirl marks.


Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible.


Cleaning Aluminum or Chrome Wheels (If Equipped) Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use st?ong soaps, chemicals, abrasive polishes, abrasive cleaners or abrasive cleaning brushes on them because you could darnage the surface. You may use chrome polish on chrome wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.


Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.


I NOTICE:


When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish.


Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection.


6-54


Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 krn) of purchase, whichever occurs first.


job causes this, Cadillac


lamage


Fink Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.


Appearance Care Materials Chart


DESCRIPTION


Polishing Cloth - Wax Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner


Vinyl Cleaner Glass Cleaner


Wash Wax Concentrate Armor All TM Protectant Multi-Purpose Interior


Cleaner


Wheel Cleaner


Capture Dry Spot Remover


Armor All TM Cleaner Synthetic Chamois Silicone Tire Shine Finish Enhancer


16 oz. (0.473 L) 16 oz. (0.473 L)


Cleaner Wax 12377966 Surface Cleaner 12377984 See your General Motors Parts Department for these products. See “Fluids and Lubricants” in the Index.


6-56


USAGE


Exterior polishing cloth


Removes tar, road oil and asphalt


Use on chrome, stainless steel, nickel, copper and brass Removes soil and black marks from whitewalls Cleans vinyl tops, upholstery and convertible tops


Removes dirt, grime, smoke and fingerprints


Cleans and lightly waxes


Protects leather, wood, acrylics, Plexiglas TM , plastic,


rubber and vinyl


Cleans carpets, seats, interior trim, door panels


and floor mats


Spray on and rinse with water


Attracts, absorbs and removes soils


Cleans and shines a variety of surface types


Shines vehicle without scratching


Spray on tire shine


Removes dust, fingerprints and surface contaminants Removes light scratches and oxidation and protects finish Removes contaminants, blemishes and swirl marks


**Not recommended for use on instrument panel vinyl.


Vehicle Identification Number (VIN)


This is the legal identifier for your vehicle. It appears on a plate in the frmt corner of the iptrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The’Sth character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on the rear wall of the trunk on the passenger’s side. It’s very helpful if you ever need to order parts. On this label is:


your VIN,


the model designation, paint information and a list of all production options and special equipment.


Be sure that this label is not removed from the vehicle. Electrical System Add-on Electrical Equipment


I I I


NOTICE:


Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warrant$ Some add-on electrical equipment can keep other.components from working as they should.


Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index.


6-57


Headlamp Wiring The headlamp wiring has an individual fuse which is powered by a MaxiFuse? An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have the headlamp wiring checked right away. MaxiFuse is a registered trademark of Little Fuse Incorporated. Windshield Wiper Fuses The windshield wiper motor is powered by a MaxiFuse. If the motor overheats due to heavy snow, etc., the wipers will stop until the motor cools. is caused by some electrical problem, be sure to have it fmed. Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the cifcuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.


If the overload,


MaxiFusesLRelay Center The MaxiFuses and relays are located next to the engine compartment fuse b1oc.k on the driver’s side of the engine. To access the compartment fuse block, remove the shroud cover. If a MaxiFuse should blow, have your vehicle serviced by your dealer immediately.


1GEi-j (BODYPI (BODY3) [-I (LAMPS) (7) [iGGG) [sEATs]


(F) (BRAKESJ [ C o o L S - l


RELAY Q STARTER p,


IGN1 J


Fuse BODY 1


BODY 2


Usage Road Sensing Suspension (RSS) Fuse (DeVille Concours Only), Convenience Fuse, BATT Fuse, Antenna Fuse, Right and Left Position Lamp Relays (Export), HazardPosition Lamp Cut-Out Relay (Export), Passenger and Driver Seat Belt Comfort Solenoids, Trunk and Fuel Door Release Solenoids and Relays, Door LocWnlock Relays, Damper Relay (DeVille Concours Only), Parking Lamp Relay, Right and Left Park Fuse, Rear Fog Lamp Relay Defog Relay, Pull-Down Fuse, Right and Left Heated Seat Fuse, Electronic Level Control (ELC) FuseRelay, Antenna Fuse, Heated Mirror Fuse, Heated Backlite Fuse, Electronic Level Control (ELC) Circuit Breaker


Fuse BODY 3


Usage Controlled Power Relay, Controlled Power Back-up Relay, Cluster Fuse, Platform Zone Module (PZM) Fuse, Radio Fuse, DAB Relay, Trunk and Fuel Door Release Relay, High Beam Relay, Comfort Fuse, AMP (Bose Only) Fuse


INADVERT Inadvertent Power Relay, Interior


LAMPS


IGN 1


Lamps Fuse, Cigarette Lighter- 1 Fuse, Cigarette Lighter-2 Fuse, Cigarette Lighter-2 Fuse, Courtesy Lamp Relay Headlamps FuseRelay, HighLow Beam Control Relay, Fog LampLDRL Fuse, Hazard Fuse, Mirror Fuse, Inadvertent Power Relay, Right and Left High Beam Fuse, Right and Left Low Beam Fuse, Stop Fuse, Fog Lamp Relay (DeVille Concours Only), DRL Relay Rear Ignition- 1 Relay, Wiper Fuse, Relay Ignition- 1 Fuse, Supplemental Inflatable Restraint (SIR) Fuse, Accessory Relay


6-59


If the


Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Pick some feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is the correct amperage. Replace it as soon as you can. There are two fuse blocks in your vehicle: the engine compartment fuse block and the rear compartment fuse block.


Usage


Fuse WINDOWS Delayed Accessory Bus (DAB) Relay SEATS


Horn Relay, Driver and Passenger Lumbar IdOut Relays, Driver and Passenger Upmown Relays Steering Column Ignition Switch Steering Column Ignition Switch Front and Rear Ignition- 1 Relay, Oxygen Sensor 1 and 2 Fuse, Fuel Fuse, Cruise Fuse, DRL Relay, Front and Rear Fog Lamp Relay (DeVille Concours Only), Control Power Back-up Relay, Ignition-1 Fuse, Fuel Pump Relay Starter Relay and Solenoid, Park/Rev Fuse, Park Relay, PCM Fuse, AC Compressor Fuse and Relay, Fan Relay ABS Brake Modulator


BRAKES COOL FNS Cooling Fan Relays 1 and 3 * Do not alter OBD 11 related fuses or circuit breakers.


BATT 3 BATT 2 IGN 1”


BATT 1


6-60


Engine Compartment Fuse Block


COR LPS


INT LPS


LTFI~ CIG CIG


LTR2


R HDLP HI


, I DRL , I MIRROR


WIPERS


L HDLP Lo


HDLPS


IGN O(ENG)


L HDLP HI


R HDLP LO


, I HAZARD I I STOP


CRUISE


AIC COMP


RELAY


RELAY


FUSE CENTER IDENTIFICATION


AJC COMP PCM(BAT) PARKIREV 000


ECS


I IPCM(IGN)I


DIS


The fuse block is located next to the air cleaner on the driver’s side of the engine. Lift the cover to gain access. Fuse DRL COR LPS


Usage Daytime Running Lamps Cornering Lamp Switch, Right and Left Cornering Lamps, Right and Left Position Lamp Relays (Export)


Fuse INT LPS


CIG LTRl


CIG LTR 2


Usage Trunk Lamp, Courtesy Lamps, Front Vanity Lamps, Glove Box Lamp, Garage Door Opener, Courtesy Lamp Relay, Front Reading Lamps, Rear Vanity Lamps and Reading Lamps (DeVille Concours/d'Elegance Only) Front and Rear Cigarette Lighters (Full Console Only) Right and Left Rear Cigarette Lighters


L HDLP LO Left Low-Beam Headlamp R HDLP LO Right Low-Beam Headlamp Left High-Beam Headlamp L HDLP HI R HDLP HI Right High-Beam Headlamp FOG Right and Left Front Fog Lamp Relay (DeVille Concours Only), Fog Lamp Relay (DeVille Concours Only), Right and Left Fog Lamps (DeVille Concours Only)


HDLPS


HAZARD


STOP


MIRROR


DRL


Headlamp Relay, High/Low Beam Control Relay, Right and Left Low/High Beam Fuses Electronic Flasher Module, Turn/Hazard Switch, Right and Left Front Turn Lamps, Right and Left Rear Turn Lamps, Right and Left Repeater Lamps (Export), Cluster Stoplamp Switch, Turn Hazard Switch, ABS Controller, Stepper Motor Cruise Control, Right and Left Rear Stoplamps (Export), Right and Left Rear Turn Lamps Inadvertent Power Relay, Left Outside Rearview Mirror Switch, ALDL, Memory Mirror Module Dimmer Switch, Cluster Daytime Running Lamp (DRL) in Relay, Left and Right Low Beam DIU Mode, DRL Resistor


IGN 0 (ENG)* Powertrain Control Module (PCM) ABS


Anti-Lock Brake System (ABS)/Traction Control System


6-62


Fuse IGN- 1


WIPERS A/C COMP


PCM (BAT)* PARKREV


ECS*


Usage Usage Rear Ignition- 1 Relay, Fog Lamp Relays (DeVille Concours Only), Control Power Back-up, DlU Relay, Ignition Switch in Steering Column, Injectors, ECS Fuse, PCM Fuse, DIS Fuse Accessory Relay, Wiper Switch AC Compressor Relay, Cooling Fan Relays 1,2,3, Compressor Clutch PCM TCC and Exterior Travel Brake Switch, Reverse Relay, Right and Left Back-up Lamps, Electrochromic Mirror (in Header), Park Relay, Brake Transaxle-Shift Interlock (BTSI) Switch, BTSI, PZM Transaxle Shift Solenoids, Mass Airflow, Canister Purge, PCM, Linear Exhaust Gas Recirculation (EGR), Front Ignition- 1 Relay


Fuse PCM (IGN)* Powertrain Control Module (PCM) DIS* CRUISE


Electronic Ignition Control Module Stepper Motor Cruise Control, Power Steering Pressure Switch, Low Refrigerant Pressure Cutoff Switch Injectors 1,4,6,7 Injectors 2, 3, 5, 8


INJ* INJ* FUEL PUMP* PCM, Fuel Pump Relay, Fuel Pump FUEL PUMP* Fuel Pump OXY SEN1 * Oxygen Sensor Front, CAT Front


Oxygen Sensor


OXY SEN2* Oxygen Sensor Rear, Catalytic Converter (CAT) Rear 0 xygen Sensor


* Do not alter OBD I1 related fuses or circuit breakers.


6-63


RLY IGN 1 ~ ~ ~ n ~ n n ~


RADIOPHONE CLUSTER


IGN 0-BODY


COMFORT


Rear Compartment Fuse Block The fuse block is located on the front wall of the trunk (behind the rear seat) on the driver’s side. Loosen the four trunk trim fasteners and ~ u l l the trim away from the fuse block to gain access.


Fuse RSS


IGN O-BODY


HTD BACKLT HTD MIR


HTD SEAT R HTD SEAT L PULL DOWN


ANTENNA


PARK


CONVENC LT


PARK


RT


Fuse RLY IGNl*


SIR ELC


TURN


CONSOLE


Usage Cluster, Cruise in Stalk, PZM, TCC Switches SDM Electronic Level Control (ELC) Relay, ELC Sensor (DeVille Only), ELC Compressor Electronic Flasher, Turn/Hazard Switch Headlamp Wash Relay, Rear Zone Blower, Right and Left Heated Seat Switches (Optional)


PZM


Usage Road Sensing Suspension (RSS) (DeVille Concours Only) PRNDL, Heated Windshield Module (Optional), PZM, Cluster, Air Control Module (ACM), Upper Zone Motor, Lower Zone Motor (Optional), HVAC Solenoids, Climate Control Panel Analog Cluster (Console Shift Only), Rear Defog Relay, ELC Relay CD Player, Remote Keyless Entry (RKE), Controlled Power Relay, Air Control Module (ACM), PZM


COMFORT


AMP (Bose Only) Active Audio Amplifier (Optional) PZM RADIOPHONE Radio Receiver, Radio Interface Module (RIM) (Bose Only), Phone, DAB Relay, Trunk Release Relay, Fuel Door Release Relay, High/Low Beam Relay Steering Wheel Controls, Cluster


CLUSTER


Fuse ACC.


HTD BACKLT HTD MIR


HTD SEAT R


HTD. SEAT L


PULL DOWN ANTENNA RSS


CONVENC


Usage PZM, Electrochromic IMirror, Rain Sensor (Optional), Accessory Relay, Cellular Phone Handset (Optional) Rear Window Defog Right and Left Heated Outside Mirrors Passenger Heated Seat Relay (Optional) Driver Heated Seat Relay (Optional) Trunk Pull-Down 'Motor Power Mast Antenna Road. Sensing Suspension Module (DeVille Concours Only), Damper Relay (DeVille Concours Only) Tr~~nk Release Relay, Trunk Release Solenoid, Fuel Door Release Relay, Fuel Filler Door Release Solenoid, Door Lock Relay, Left Front Door Motors, PZM, Door Unlock Relay


Fuse BATT


RSS RT PARK


LT PARK


Usage Driver and Passenger Seat Lumbar Switch (Optional), Memory Seat Module (Optional) Road Sensing Suspension Headlamp Switch, Right _ - Turn/Stop/Tail Lamps, Right Front and Rear Sidemarker Lamps, Right Front Park/Turn Lamps, License Plate Lamp, HazardPosition Lamp Cut-Out Relay (Export) Left TumlStoplrTail Lamps,.,Left 'Front and Rear Sidemarker Lamps, HazardRosition Lamp Cut-Out Relay (Export), Left Front Park/"um Lamps, Underhood Lamp, Trailer (Optional)


*'Do not alter OBD 11 related fuses or circuit breakers.


6-65


1


Replacement Bulbs Application Headlamps, Composite Inner High Beam ....................... 9005 Outer Low Beam ... 1 ................... 9006 . FrontTurn Signal ..................... 3157NA ... 1156 Center High-Mounted Stoplamp (CHMSL) Rear Turn Signal and Taillamp, .............. 2057 Capacities and Specifications Engine Specifications Displacement Q p e .......................... VIN Engine Code DeVille and DeVdle d’Elegance ............ Y Concours ...............................


279 cubic inches (4 565 cc) .4.6L DOHC V8


.........


Horsepower


DeVille and DeVille d’Elegance ............ 275 (bhp) @ 5600 rpm 205 (kW) @ 5600 rpm Concours ............. 300 (bhp) @ 6000 rpm 224 (kW) @ 6000 rpm


6-66


Torque Numbei.


DeVille and DeVille d’Elegance ........... 300 (lb-ft) 0 4000 rpm 407 (N-m) @ 4000 rprn Concours ............. 295 (lb-ft) @ 4400 rpm 400 (N-m) @ 4400 rpm Firing Order ................... 1-2-7-3-4-5-6-8 Thermostat Starts To Open . . 177-184°F (81-85°C) Capacities Transaxle (4T80-E) ............ 15 quarts (14.2 L) Crankcase (Engine Oil with Filter Change) ........... 7.5 quarts (7.1 L) Engine Cooling System ...... 10.68 quarts (l0.i L) Fuel Tank ................... 20 gallons (75.7 L) R- 134a Refrigerant .............. 2 lbs. (0.91 kg) Vehicle Dimensions ............. 113.8 inches (289.1 cm) Wheel Base Length ................ 209.78 inches (532.6 cm) Height,. .................. 56.4 inches (143.2 cm) Width ................... 76.5 inches (194.3 cm) Front Tread ............... 60.9 inches (154.6 cm) Rear Tread ............... 60.9 inches (154.6 cm) Wheel Nut Torque ........... 100 lb-f t (140 Nam)


Air Conditioning Refrigerants Not all air conditioning refrigerants are the same. If the air conditioning system in your vehicle needs refrigerant, be sure the proper refrigerant is used. If you’re not sure, ask your dealer.


Normal Maintenance Replacement Parts Air Filter Element . . . . . . . . . . . . AC Type A- 1208C Fuel Filter Element . . . . . . . . . . . . AC Type GF-624 Engine Oil Filter . . . . . . . . . . . . . . . . AC Type PF-58 PCV Valve . . . . . . . . . . . . . . . . . . AC Type CV-774C Spark Plugs . . . . . . . . . . . . . . . . . . . AC Type 41 -950 Thermostat . . . . . . . . . . . . . . . . . . . . AC Type 131-66 Windshield Wiper Blade (Pin Type) . . . . . . . . . . . . . . . . .22 inches (56.5 cm)


6-67


6-68


.e -A


Section 7 Customer Assistance Information


Here you will find out how to contact Cadillac if you need assistance. This section also tells you publications and how to report any safety defects.


how to obtain service


7-2 7-4


7-5 7-7


7-8 7-9 7-1 1


Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Service Roadside Service for the Hearing or Speech Impaired Gold Key Courtesy Transportation Transportation Options GM Participation in an Alternative Dispute Resolution Program


7- 12 7- 12


7- 13


7- 13


7-13


Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada


Customer Satisfaction Procedure


Cadillac dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps:


I STEP ONE -- Discuss your concern with a member


of dealership management. Normally, concerns can be quickly resolved at that level. If


the matter has


7-2


STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate:


In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish)


In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-75 1-4135 (English) or 1-800-751-4136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0122 In all other Caribbean countries: (809) 763- 13 15 In other overseas locations, call GM Overseas Distribution Corporation in Canada at: (905) 644-4 1 12.


7-3


For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Your name, address, home and business


telephone numbers


0 Vehicle Identification Number (This is available


from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)


0 Dealership name and location


Vehicle delivery date and present mileage


0 Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Cadillac, address your inquiry to:


Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 436004 Pontiac, MI 48343-6004


In Canada, write to:


General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTY users in Canada can dial 1-800-263-3830.)


7-4


Roadside Service


TOLL-FREE HOTLINE 1=800=882=1112


Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, when appropriate, a Cadillac trained dealer technician who can provide on-site service.


Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Service can be reached by dialing 1-800-882-1112,24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. Cadillac Own Roadside Service provides several Cadillac Owner Privileges TM at “no charge,” throughout your 1998 Cadillac Warranty Period - - 48 months/ 50,000 miles (80 000 km).


-’rivileges TM


7-5


Emergency Road Service is performed on site for the following situations:


Towing Service


0 Battery Jump Starting 0 Lock Out Assistance 0 Fuel Delivery 0 Flat Tire Change (Covers change only) 0 Trip Interruption -- If your trip is interrupted due


to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car.


7-6


Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius, of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882- 11 12. An experienced Roadside Service Advisor will assist you and request the following information:


A description of the problem


0 Name, home address, home telephone number 0 Location of your Cadillac and number you are


calling from The model year, Vehicle Identification Number (VIN), mileage and date of delivery


Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-800-833-CMCC -- daily, 24 hours.


7-7


Gold Key Courtesy Transportation One of your Cadillac Owner Privileges is Gold Key Courtesy Transportation. It is just one more example of Cadillac's commitment to provide the services you expect and deserve as a Cadillac owner. Gold Key Courtesy Transportation helps you get where you need to be when your Cadillac is in the dealership for warranty service.* In Canada, please consult your GM dealer for information on Courtesy Transportation.


Our Cadillac Dealer Technician network is ready and able to assist Cadillac customers at roadside.


7-8


Transportation Options* Warranty work can frequently be handled in one day, but there is often no reason for you to wait at the dealership. Cadillac helps minimize inconvenience to you by providing several transportation options. Depending on the circumstances, your dealership can offer you one of the following options: Shuttle Service" Your dealership can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule when your Cadillac due to a warranty repair.


is unavailable


Courtesy Vehicle* For repairs that require your vehicle to be unavailable to you for an extended period of time, your dealer may arrange to provide you with a courtesy vehicle from the dealership, or one obtained from a local rental agency.


Miscellaneous Service* Should the situation necessitate making your own arrangements, Gold Key Courtesy Transportation provides for reimbursement of personally arranged transportation such as cab fare, reasonable fuel expenses for a ride provided by another individual or a rental vehicle obtained from an independent source. *Some restrictions may apply. Please consult your Cadillac dealer concerning specific Gold Key Courtesy Transportation benejits ofSered by the dealership. Plan Ahead When Possible Whenever possible, scheduling an appointment for your vehicle's warranty service and advising your service consultant that you wish to take advantage of Gold Kev Courtesy Transportation can help minimize your inconvenience by allowing your dealer to prepare arrangements to fulfill your transportation needs in advance of your visit.


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Owner Kesponsibilities You are responsible for primary insurance coverage of the vehicle provided. In many cases, your own auto insurance policy may provide this coverage under provisions for rental car agreements. Please consult your insurance carrier to be certain of what’s covered. While your dealership will cover the rental expense of a vehicle provided under the provisions of Gold Key Courtesy Transportation, you are responsible for charges incurred for such items as fuel used, additional insurance coverage and any taxes or fees levied by state or local governmental agencies.


It is important that your vehicle be picked up from the dealership promptly following the completion of your repairs. If your vehicle is not picked up from the dealership within a reasonable amount of time following notification from the dealer, you may be responsible for any additional rental charges incurred as a result of this delay. For Canadian Vehicles In Canada, for warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details.


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GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Cadillac and your Cadillac dealer are committed making sure you are completely satisfied 'with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Cadillac voluntarily participates in BBB AUTO LINE.


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