Download PDF Manual


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Domestic or Export - Remove the two headlamp housing assembly fasteners.


Domestic or Export - Gently lift the headlamp housing assembly and pull


- it forward to gain access to the bulb and socket housing.


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-1 "


Domestic - Turn the housing socket 1/4 turn counterclockwise and remove it from the headlamp housing.


Export - Remove the wiring harness plug.


Export - Remove the rubber grommet.


Domestic - Remove the wiring harness from the bulb socket. Connect the wiring harness to the new bulb socket and install into headlamp assembly.


Export - Remove the retaining spring and raise it up, out of the way.


Export - Reinstall new bulb into headlamp housing assembly, reinstall rubber grommet and wiring harness.


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Domestic or Export - Insert the headlamp assembly bracket guide into the retainer as shown. Then position headlamp assembly and reinstall fasteners.


Taillight Bulb Replacement


4 . Remove the upper


and lower tom screws and remove the bezel.


2. Push up on the taillight housing and gently remove it.


3. Press the bulb housing lever, rotate the housing counterclockwise 1/6 turn and remove it.


! ..: ’,


4. Push and rotate bulb counterclockwise to remove bulb. Once you have replaced the burned out bulb, just reverse the steps to reassemble the taillight.


CENTER HIGH MOUNTED STOP M P BULB REPUCEMENT (Sedan Only)


To gain assess to the bulbs, gently pull the back panel located inside the rear storage compartment. Turn the socket 1/4 turn to remove it.


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2. Disconnect the wiring harness connector from the socket.


3. Remove the two screws, and then remove the pedestal.


4. Remove the two housing screws.


5. Disassemble the


housing assembly like this.


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6. To remove the bulb,


push it in and rotate it counterclockwise.


Once you have replaced the burned out bulb, just reverse the steps to reassemble the stop lamp assembly. WIPER BLADE REPUCEMENT Position the windshield wipers on the windshield in the mid wipe position. To do this, turn the ignition key to Accessory and turn the wipers on. Then with the door open, turn the Start with the driver side wiper blade assembly.


ignition key to off.


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Using a small screwdriver or your finger, gently lift the release lever up while at the same time pulling the blade assembly from the wiper arm.


Do the same with the passenger side wiper blade assembly.


To install the wiper blade, align the wiper arm pin with the hole on the wiper blade assembly and snap it into place.


If you only want to replace the wiper inserts follow these steps:


1. Disconnect the wiper insert by bending the end of the insert gently


using pliers. Then pull it from the housing retaining tab.


2. Now pull the insert from the blade housing.


3. Reinstall the new insert by aligning the blade housing tabs and the edge of the insert. Make sure that the insert is connected to all the housing tabs.


4. Install the wiper blade assembly to the wiper arm.


- LOADING YOUR VEHICLE


TIRE-LOADING


OCCUPANTS


INFORMATION VEHICLE CAP.


WT.


FRT. CTR. RR. TOTAL


LBS. KG


MAX. LOADING & GVWR SAME AS VEHICLE CAPACITY WEIGHT XXX COLD TIRE SPEED PRESSURE PSVKPa


TIRE SIZE


RTG


F RT. R R. SPA. IF TIRES ARE HOT. ADD 4PSV28KPa SEE OWNER’S MANUAL FOR ADDITIONAL INFORMATION


GEN GME 1


Two labels on your vehicle show how much weight it may properly carry. The Tire-Loading Information label found on the driver’s door tells you the proper size, speed rating and recommended inflation pressures for the tires on your vehicle. It also gives you important information about the number of people that can be in your vehicle and the total weight that you can carry. This weight is called the Vehicle Capacity Weight and includes the weight of all occupants, cargo, and all nonfactory-installed options.


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MFD BY GENERAL MOTORS CORP DATE GVWR GAWR


FRT GAWR RR


THIS VEHICLE CONFORMS TO ALL APPLI- CABLE U.S. FEDERAL MOTOR VEHICLE SAFETY, BUMPER, AND THEFT PREVEN- IN EFFECT ON THE TION STANDARDS DATE OF MANUFACTURE SHOWN ABOVE.


GEN GME 1


The other label is the Certification label, found on the rear edge of the driver’s door. It tells you the gross weight capacity of your vehicle, called the GVWR (Gross Vehicle Weight Rating). The GVWR includes the weight of the vehicle, all occupants, fuel and cargo. Never exceed the GVWR for your vehicle, or the Gross Axle Weight Rating (GAWR) for either the front or rear axle. And, if you do have a heavy load, you should spread it out. Don’t carry more than 127 pounds (58 kilograms) in your trunk.


I A CAUTION:


Do not load your vehicle any heavier than the GVWR or the maximum front and rear GAWRs. If you do, parts on your vehicle can break, or it can change the way your vehicle handles. These could cause you to lose control. Also, overloading can shorten the life of your vehicle.


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If you put things inside your vehicle -- like suitcases, tools, packages, or anything else -- they will go as fast as the vehicle goes. If you have to stop or turn quickly, or if there is a crash, they’ll keep going.


A CAUTION


Things you put inside your vehicle can strike and injure people in a sudden stop or tam, or in a crash.


Put things in the trunk of your vehicle. In a trunk, put them as far forward as you can. lky to spread the weight evenly. Never stack heavier things, like suitcases, inside the vehicle so that some of them are above the tops of the seats. When you carry something inside the vehicle, secure it whenever you can.


a Don’t leave a seat folded down unless you need to.


TIRES


_ _ We don’t make tires. Your new vehicle comes with high quality tires made by a leading tire manufacturer. These tires are warranted by the tire manufacturers and their warranties are delivered with every new Cadillac. If your spare tire is a different brand than your road tires, you will have a tire warranty folder from each of these manufacturers.


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CAUTION:


Poorly maintained and improperly used tires are dangerous. Overloading your tires can cause overheating as a result of too much friction. You could have an air-out and a serious accident. See “Loading Your Vehicle” in the Index. Underinflated tires pose the same danger as overloaded tires. The resulting accident could cause serious iqjury. Check all tires frequently to maintain the recommended pressure. Tire pressure should be checked when your tires are cold. Overinflated tires are more likely to be cut, punctured, or broken by a sudden impach such as whenyou hit a pothole. Keep tires at the recommended pressure. Worn, old tires can cause accidents. If your tread is badly worn, or if your tires have been damaged, replace them.


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Inflation - Tire Pressure


The Tire-Loading Information label which is on the driver’s door shows the correct inflation pressures for your tires, when they’re cold. “Cold” means your vehicle has been sitting for at least three hours or driven no more than a mile.


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When to Check Check your tires once a month or more. Your tire pressure should be:


30 psi (210 kPa) (Front and Rear) 35 psi (241 kPa) (Coachbuilder Package - Front and Rear) 32 psi (220 kPa) (H.D. Livery - Front and Rear) 32 psi (220 kPa) (Touring Sedan - Front) 30 psi (210 kPa) (Touring Sedan - Rear)


Recommended tire sizes are:


P205/70R15 (Front and Rear) P215/75R15 (Coachbuilder - Front and Rear) 0 P215/60R16 Goodyear GA (Touring Sedan) 0 T125/70D15 (Compact Spare)


T125/70R15 (Touring Sedan - Compact Spare)


Don’t forget your compact spare tire. It should be at 60 psi (420 kPa).


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How to Check Use a good quality pocket-type gage to check tire pressure. Simply looking at the tires will not tell you the pressure, especially if you have radial tires -- which may look properly inflated even if they’re underinflated. If your tires have valve caps, be sure to put them back on. They help prevent leaks by keeping out dirt and moisture. Tire Inspection and Rotation To make your tires last longer, have them inspected and rotated at the mileages recommended in your Maintenance Schedule. See “Scheduled Maintenance Service” in the Index.


FRONT


Use this rotation pattern.


After the tires have been rotated, adjust the front and rear inflation pressure as shown on the Tire-Loading Information label. Make certain that all wheel nuts are properly tightened. See “Wheel Nut Torque” in the Index.


’ A CAUTION


Rust or dirt on a wheeI, or on the parts to which it is hstened, cam make wheel nuts become loose after a time. Tbe wheel could come off and cause an accident. When y ~ n change a wheel, remove any rust or dirt fkom places where the wheel attaches to the vehicle. In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper of wire brush later, if you need to, to get all the rust or dirt off. (See %hanging a Flat Tire” in the T- ---*


When It’s Time for New Tires


One way to tell when it’s time for new tires is to check the treadwear indicators, which will appear when your tires have only 2/32 inch (1.6 mm) or less of tread remaining.


You need a new tire if: 0 You can see the indicators at three places around the t


ire.


You can see cord or fabric showing through the tire’s rubber. The tread or sidewall is cracked, cut or snagged deep enough to show cord or fabric. The tire has a bump, bulge or split.


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0 The tire has a puncture, cut, or other damage that can’t be repaired


well because of the size or location of the damage.


Buying New Tires To find out what kind and size of tires you need, look at the Tire-Loading Information label. The tires installed on your vehicle when it was new had a Tire Performance Criteria Specification (TPC Spec) number on each tire’s sidewall. When you get new tires, get ones with that same TPC Spec number. That way, your vehicle will continue to have tires that are designed to give proper endurance, handling, speed rating, traction, ride and other things during normal service on your vehicle. If your tires have an all-season tread design, the TPC number will be followed by a “MS” (for mud and snow). If you ever replace your tires with those not having a TPC Spec number, make sure they are the same size, load range, speed rating and construction type (bias, bias-belted or radial) as your original tires.


Mixing tires could cause you to lose control while driving. If you mix tires of different sizes or types (radial and bias-belted tires), the vehicle may not handle properly, and you could have a crash. Be sure to use the same size and type tires on all wheels. It’s all right tlol drive with your compact spare, though. It was developed for limited use on your vehicIe.


Uniform Tire Quality Grading The following information relates to the system developed by the United States National Highway Traffic Safety Administration which grades tires by treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.)


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Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1 112) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate.


Traction - A, B, C


The traction grades, from highest to lowest are: A, B, and C. They represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on braking (straight-ahead) traction tests and does not traction.


include cornering (turning)


Temperature - A, B, C


The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. Those grades are molded on the sidewalls of passenger car tires.


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While the tires available as standard or optional equipment on General Motors vehicles may vary with respect to these grades, all such tires meet General Motors performance standards and have been approved for use on General Motors vehicles. All passenger type (P Metric) tires must conform to Federal safety requirements in addition to these grades. Wheel Alignment and Tire Balance The wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. In most cases, you will not need to have your wheels aligned again. However, if you notice unusual tire wear or your vehicle pulling one way or the other, the alignment may need to be reset. If you notice your vehicle vibrating when driving on a smooth road, your wheels may need to be rebalanced. Meel Replacement Replace any wheel that is bent, cracked or badly rusted. If wheel nuts keep coming loose, the wheel, wheel bolts, and wheel nuts should be replaced. If the wheel leaks air out, replace it (except some aluminum wheels, which can sometimes be repaired). See your Cadillac dealer if any of these conditions exist. Your dealer will know the kind of wheel you need. Each new wheel should have the same load carrying capacity, diameter, width, offset, and be mounted the same way as the one it replaces. If you need to replace any of your wheels, wheel bolts, or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the riqht wheel, wheel bolts, and wheel nuts for your Cadillac model.


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A CAUTION


I Using the wrong replacement wheels, wheel bolts, or wheel nuts on your vehicle can be dangerous. It could affect the brakirrg and handling of your vehicle, make your tires Iose air and make you lose control. You could have a collision in which you or others could be iqjured. Always use the correct wheel, wheel bolts, and wheel nuts €or replacement.


A CAUTION:


Putting a used wheel on your vehicle is dangerous. You can't know how it's been used or how many miles it's been driven. It could fail suddenly and cause an accident. If you have to replace a wheel "se anew - GM original equipment wheel.


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Tire Chains


A P E R A C E CARE


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CLEANING THE INSIDE OF YOUR CADILLAC Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl with a clean, damp cloth. Your Cadillac dealer has two GM cleaners -- a solvent-type spot lifter and a foam-type powdered cleaner. They will clean normal spots and stains very well. Here are some cleaning tips:


Always read the instructions on the cleaner label. Clean up stains as soon as you can -- before they set. Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. Use solvent-type cleaners in a well-ventilated area only. If you use them, don’t saturate the stained area.


0 If a ring forms after spot cleaning, clean the entire area immediately


or it will set.


USING FOA2M-TYPE CLEANER ON FABRTC


Vacuum and brush the area to remove any loose dirt. Always clean a whole trim panel or section. Mask surrounding trim along stitch or welt lines.


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0


Mix Multi-Purpose Powdered Cleaner following the directions on the container label. Use suds only and apply with a clean sponge. Don’t saturate the material. Don’t rub it roughly. As soon as you’ve cleaned the secnon, use a sponge to remove the suds. Rinse the section with a clean, wet sponge. Wipe off what’s left with a slightly damp paper towel or cloth. Then dry it immediately with an air hose, a hair dryer or a heat lamp.


0 Wipe with a clean cloth. USING SOLVENFTTPE CLEANER ON FABRlC First, see if you have to use solvent-type cleaner at all. Some spots and stains will clean off better with just water and mild soap. If you need to use it, then:


Gently scrape excess soil from the trim material with a clean, dull knife or scraper. Use very little cleaner, light pressure and clean cloths (preferably cheesecloth). Cleaning should start at the outside of the stain, “feathering” toward the center. Keep changing to a clean section of the cloth.


0 When you clean a stain from fabric, immediately dry the area with an


air hose, hair dryer, or heat lamp to help prevent a cleaning ring. (See the previous NOTICE.)


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S P E C . CLEMING PROBLEMS Greasy or Oily Stains: Like grease, oil, butter, margarine, shoe polish, coffee with cream, chewing gum, cosmetic creams, vegetable oils, wax crayon, tar and asphalt.


Carefully scrape off excess stain. Then follow the solvent-type instructions above.


0 Shoe polish, wax crayon, tar and asphalt will stain if left on a vehicle seat fabric. They should be removed as soon as possible. Be careful, because the cleaner will dissolve them and may cause them to bleed.


Non-Greasy Stains: Like catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, wine, vomit, urine and blood.


Carefully scrape off excess stain, then sponge the soiled area with cool water. If a stain remains, follow the foam-type instructions above. If an odor lingers after cleaning vomit or urine, treat the area with a waterbaking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Finally, if needed, clean lightly with solvent-type cleaner.


Combination Stains: Like candy, ice cream, mayonnaise, chili sauce and unknown stains. @ Carefully scrape off excess stain, then clean with cool water and allow


to dry. If a stain remains, clean it with solvent-type cleaner.


CLEANING VINYZ OR LEATHER


Just use warm water and a clean cloth.


Rub with a clean, damp cloth to remove dirt. You may have to do it more than once. Things like tar, asphalt and shoe polish will stain if you don’t get them off quickly. Use a clean cloth and solvent-type vinyl/leather cleaner.


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CLEMING THE TOP OF THE INSTRUMENT PANEL Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. CLEMING S P E D R COWTRS Vacuum around a Delco-Bose speaker cover gently, so that the speaker won’t be damaged. If something gets on one of them, follow the steps earlier under “Using Solvent-Type Cleaner on Fabric.” Use as little solvent as you can. Cure of Wood Panels


Use a clean cloth moistened in warm soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Wood surfaces can be polished using ordinary household furniture polishes. Apply the polish to a clean cloth, then rub the cloth on the wood panel.


CARE OF SAFETYBELTS Keep belts clean and dry.


A CAUTION:


Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


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*-



GLASS Glass should be cleaned often. GM Glass Cleaner (GM Part No. 1050427) or a liquid household glass cleaner will remove normal tobacco smoke and dust films. Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid. CLEANING THE OUTSIDE OF THE WINDSHiELD AND WIPER BLADES If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax or other material may be on the blade or windshield. Clean the outside of the windshield with GM Windshield Cleaner, Bon-Ami Powdera (GM Part No. 1050011). The windshield is clean if beads do not form when you rinse it with water. Clean the blade by wiping vigorously with a cloth soaked in full strength windshield washer solvent. Then rinse the blade with water. Wiper blades should be checked on a regular basis and replaced when worn. CLEANING THE OUTSIDE OF YOUR CADILLAC The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Khicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Don’t use strong soaps or chemical detergents. Use liquid hand, dish or car washing


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(non-detergent) soaps. Don’t use cleaning agents that contain acid or abrasives. -All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or a 100% cotton towel to avoid surface scratches and water spotting. High pressure vehicle washes may cause water to enter your vehicle. Pfinish Care Occasional waxing or mild polishing of your Cadillac may be necessary to remove residue from the paint finish. You can get GM approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Your Cadillac has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat.


CAREAND CLEmING OF PltLAETON TOP The cloth cover material used on the Cadillac Phaeton Top option is an extremely durable material that will, with proper care, retain its appearance for a long period of time. The top can also be subjected to commercial car wash equipment procedures and cleaning solutions without adversely affecting the appearance of the material. Your phaeton top should be washed frequently with neutral soapsuds and cold or lukewarm water and a soft-bristled brush. Rinse the top with sufficient quantities of clear water to remove all traces of soap. If the cover has been allowed to get severely soiled and cannot be properly cleaned with soap and water, a mild cleaning agent can be used, such as G.M. Multipurpose Powdered Cleaner (G.M. Part No. 1050803). Rinse the entire top with water; then apply the mild cleaner on a small area (approximately two square feet). Scrub the area with a soft-bristled hand


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brush, adding water as necessary. Remove the cleaner and water with a sponge and then rinse the balance of the cleaner off with water. Use a liberal amount of water to prevent the cleaner from running down onto the body finish and drying. This could cause streaks to the paint finish. If the cover material has been stained with grease, oil or tar, use G.M. Spot Lifter (G.M. Part No. 1051398) and follow label directions. The texture and material of the phaeton top material causes it to be receptive to lint accumulation; therefore, the use of certain types of cloth during cleaning operations will cause a temporary lint discoloration. To avoid this, use a brush or suitable sponge when cleaning. No waxes, polishes, sealers or “dressing” type materials should be applied to the top material. ALUMINUM WHEELS Your aluminum wheels have a protective coating similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, chrome polish, or other abrasive cleaners on them because you could damage this coating. After rinsing thoroughly, a wax may be applied.


Don’t use an automatic vehicle wash that has hard silico carbide cleaning b


WHITE SIDEWaL TIIRES Your Cadillac dealer has a GM White Sidewall Tire Cleaner. You can use a stiff brush with it. WEATHERSTRIPS These are places where glass or metal meets rubber. Silicone grease there will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months.


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SHEET M E T L DAiWAGE If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. FOREIGN M A T E M L Calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, and other foreign matter can damage your vehicle’s finish if they remain on painted surfaces. Use cleaners that are marked safe for painted surfaces for these stains. FINISH DA2MAGE Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. UNDERBODYMMNTENNrE Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody vehicle washing system can do this for you.


CHEMIC& PMNT SPOTTING Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Cadillac will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever comes first.


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APPEARANCE CARE MATEMLS CHIGRT


SIZE


GM PART NUMBER 1051516 32 OZ. (0.946 L) WASHER SOLVENT I LINE DE-ICER


1050017 I 32 OZ. 10.946 L) I POWER 12 02. (0.354 L) 1052277 SPRAY-A-SQUEAK


STEERING


DESCRIPTION


USAGE


GAS


AND GAS WINDSHIELD WASHING SYSTEM LINE FLUID


I AND


f POWER WEATHER STRIPS-STOPS SQUEAKS ON METAL-TO-METAL AND METAL-TO-RUBBER CONTACT


STEERING


AND ROAD OIL REMOVER REMOVES OLD WAXES, POLISHES,


10501 72 16 OZ. (0.473 L) TAR


1050173 16


02. (0.473 L)


CHROME CLEANER, POLISH


10501 74 16 OZ. (0.473 L) WHITE SIDEWALL TIRE


1050214 32


1050244 16


CLEANER OZ. (0.946 L) VINYIJLEATHER CLEANER


OZ. (0.473 L)


FABRIC


CLEANER


AND SPOT STAIN


REMOVAL


1050427 23 OZ. (0.680 L)


GLASS CLEANER


1050429


6 LB. (2.72 KG) MULTI-PURPOSE POWDERED CLEANS VINYL AND CLOTH


ON


AND


SEATS,


TRIM, CLEANER


DOOR


1052349 12 OZ. (0.354 L) LUBRIPLATE (WHITE GREASE) GREASE


TAR AND ROAD OIL REMOVES RUST AND CORROSION ON CHROME AND STAINLESS STEEL CLEANS WHITE AND BLACK TIRES


SPOT AND STAIN REMOVAL ON LEATHER OR VINYL


ON


~~


CLOTH AND FABRIC GLASS CLEANING AND SPOT CLEANING ON VINYLS


~-


CARPET-ALSO, TIRES AND MATS FOR HOOD, TRUNKAND


ND ANTI-FREEZE


NTI-FREEZE COOLANT ETHYLENE GLYCOL BASE


1052535 I 16 02. (0.473 L)


I DELCO-SUPREME II BRAKE


. . -_ . . . . - I BRAKE FLUID


VEHICLE IDENTIFICATION NUMBER (WN)


lG6CD53BXP4200001


lGMl


1 G 6 CD 5 3 B X P 4 2 0 0 0 0 1


- T I


L PRODUCTION


SEQUENCE NUMBER


lGMl


NATION OF ORIGIN 1 = USA


MANUFACTURER G = GENERAL MOTORS


MAKE 6 = CADILLAC


CARLINE/SERIES CD = DE VILLE CZ = COMMERCIAL


CHASSIS


CT = TOURING SEDAN


VIN BODY CODE = BODY TYPE -


1 = 47 COUPE 2 DOOR 5 = 69 SEDAN 4 DOOR 9 = 90COMMERClAL


ASSEMBLY PLANT 4 = ORION, MICH.


- MODEL YEAR


P = 1993


- CHECK DIGIT


- ENGINE CODE


B = 4.9 LITER


- 0 - COMMERClALBODY/CHASSIS


RESTRAINT SYSTEM:


3 - MANUAL BELTS WITH DRIVER


INFLATABLE RESTRAINT


4 - AUTOMATIC BELTS


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This is the legal identifier for your Cadillac. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.


- -_ Engine Identification


The eighth character in your VIN is the engine code for your GM engine. This code will help you identify your engine, specifications, and replacement parts in this section. SERUCE PARTS IDENTIFICATION LABEL You’ll find this label on the spare tire cover in the trunk. It’s very helpful if you ever need to order parts. On this label is:


Your VIN.


0 Its model designation. 0 Paint information.


A list of all production options and special equipment.


Be sure that this label is not removed from the vehicle. ADDION ELECTMCAL EQUIPMENT


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Retained Accessory Power When you stop your Cadillac and turn the key to Off, you can use these accessories for 10 more minutes:


Radio


e Brake/Shift Interlock


Power Windows Trunk Release Astroroof Windshield Wipers


If you open a door, everything will go off. And, after 10 minutes everything will go off. If you want this power for another 10 minutes, just turn the key to Run and then back to Off. FUSES AND CIRCUIT BREAKERS The wiring circuits in your car are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one of the correct value. Just pick some feature of your car that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is of the value you need. Be sure to use the correct fuse. Replace it as soon as you can. There is a fuse removal tool provided on the fuse panel cover.


-.


L L r


-.


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Fuse Block Access The fuse block is located under the instrument panel, next to the parking brake.


To release and lower the fuse block, squeeze the two tabs together. Then, pull it toward you. It will drop down so the fuses can be accessed. Remove the cover to access the fuses. To put the cover on, insert the tabs into the lower part of the fuse block, then snap it in place. Squeeze the tabs together and then push the fuse panel back up into the instrument panel until it locks in place.


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-


0-0


Ezl n o


10


14


15


RELAYS


WIPE/WASH


1 - 10 AMP - CRANK - DIAG. ENERGY RESERVE - STARTER ENABLE RELAY MODULE 2 - 10 AMP - SPARE 3 - 15 AMP - SPARE 4 - 10 AMP - RADIO - RADIO - BODY COMPUTER MODULE 5 - 25 AMP - WSHIELD - WIPER/WASHER SWITCH 6 - 10 AMP - COOLING FAN - HIGH SPEED COOLANT FAN 7 - 20 AMP - AIR CONDITIONIN(; - LOW SPEED COOLANT FAN - A/C COMPRESSOR RELAY - BODY COMPUTER MODULE - ELECTRONIC CLIMATE - CRUISE CONTROL SWITCH - ELEC. CLIMATE CTRL PROG. - ELEC. HEIGHT SENSOR - FUEL DATA CENTER - HEATED WlS CONTROL - INSTRUMENT CLUSTER - REAR DEFOGGER RELAY 8 - 10 AMP - AhTI-LOCK - WINDOW LOCKOUT SWITCH * - 20 AMP - VAC PUMP (H.D. - ELEC. BRAKE CONTROL


CHASSIS ONLY)


BRAKE-CONTR


CONTROL


MODULE


MODULE


- BR.4KE PRESSURE MODULE - MAIN RELAY 10 - BLANK 9 - BLAVK 11 - 20 AMP - CHIME/ClG LTH/RADIO/PWK ANT - POWER ANT. RELAY - FRONT CIGAR LIGHTER - LEFT HAND INFO. CENTER - GLOVE COMPARTMENT LIGHT - MULTIFUNCTION CHIME


MODULE


- RADIO


I!


20


24 1


25


UP LPS


- DUAL SENSOR


- DIAGNOSTIC/ENERGY


I7 - 15 AMP - ENGINE CTRL MOD - POWER CONTROL MODULE - PASS KEY DECODER MODULE 18 - 10 AMI' - SUP INFL REST RESERVE MODULE (DERM) 19 - 20 AhW - TURN SIGN/BACK - NEUTRAL SAFETY BACKUP - TURN FLASHER - TURN/HAZARD SWITCH 20 - 20 AMP - SPARE 21 - 25 AMP - SPARE 22 - 20 AMP - TRULVK RELWEL - TRUNK LID RELEASE SWITCH - FUEL DOOR RELEASE SWITCH 23 - 30 AMP CB - PWR WDO/SUN


FILLER


s w .


- ASTROROOF CONTROL


- EXPRESS DOWN WINDOW


ROOF


MODULE


MODULE


- POWER WINDOW SWITCHES


AND LOCKOUT RELAY 24 - 30 AMP CB - DR LKS/RR


DEFOG


- DOOR LOCK RELAY - LEFT & RIGHT SIDE RECLINER


SWITCHES


- LEFT & RIGHT SEAT SWITCHES - L & R 60 SPECIAL SEAT CTRL


sw. - REAR DEFOGGER - SEAT MEMORY MODULE - KEYLESS ENTRY 25 - 10 AMP - INST PANEL LAMPS - ASHTRAY LIGHT - BODY COMPUTER MODULE - ENGINE COMPARTMENT LIGHT - I/P AND SWITCH BACK LIGHTS - RADIO DISPLAY DIMMING


INPUT


12 - 20 AMP - AUTO LEVEL


CONTROL


- ELEC. COMPRESSOR - ELEC. HEIGHT SENSOR - ELEC. RELAY


13 - 20 AMP - BRAKE & HAZARD


LPS


- BRAKE LIGHT SWITCH - HAZARD FLASHER 14 - 20 AMP - PARK LAMPS - INSTRUMENT CLUSTER - LIGHT SWITCH - TWILIGHT SENTINEL/DAYTIME


MIRROR


RUNNING LIGHTS MODULE


15 - 15 AMP - CTSY LP/PWR - DOME/MAP LIGHTS AND GARAGE DOOR OPENER - FRONT DOOR LOCK FIBER - FRONTIREAR DOOR WARNING - FRONT/FLEET VANITY MIRROR


OPTIC LIGHTS


LIGHTS


LIGHTS


- FRONT/REAR/QTR PANEL


COURTESY1READING LIGHTS


- TRUNK LIGHT - LT POWER SEAT SWITCH


16 - 15 AMP - GAUCES/DR


LUCK/ILL ENT


MODULE


- AUTO. DAY/NIGHT MIRROR - AUTO. DOOR LOCK MODULE - BODY COMPUTER MODULE - COMPUTER CONTROLLED RIDE MODULE - DIAG. ENERGY RESERVE - FUEL TANK UNIT - ILLUMINATED ENTRY - INSTRUMENT CLUSTER - POWER SEATS - KEYLESS ENTRY - L & R GO SPECIAL SEAT CTRLS - MULTIFUNCTION CHIME


MODULE


- RIGHT SIDE INFO. CENTER - SEAT MEMORY MODULE - THEFT DETERRENT MODIJLE


330


Interior Relay Center Access


Mmi Fuses


You’ll find the interior relay center under the right side of the instrument panel. To gain access, remove I two screws from the


I To gain access to the


maxi fuses, remove the cover located in the engine compartment. If a maxi fuse should blow, have your vehicle serviced by your Cadillac dealer immediately. There are extra fuses located in the maxi fuse block.


E


15 AMP- @ fz[ (F] 'p'


+ \ \'I


25 AMP-HORN/ TRUNKPULL DN


DOOR LOCK


10 AMP HEATED MIRROR


io AMP-A/C


RELAY CENTER IDENTIFICATION


@ @ @ )s(


15 AMP ERLS


20 AMP FUEL PUMP


10 AMP- INJECTOR


10 AMP- INJECTOR BLOWER


RELAY PANEL 25 AMP - HORN/TRUNK PULL ON - H.ORN RELAY - PULL DOWN UNIT 15 AMP DOOR LOCK - DOOR LOCK SWITCHES - OUTSIDE MIRROR - LT AND RT REAR CIGAR LIGHTS - KEYLESS ENTRY - TRUNK LID RELEASE - AUTOMATIC DOOR LOCKS - ILLUMINATED ENTRY - LT AND RT REAR


CONTROL SWITCH


DOOR LOCK SWITCHES


- LT AND RT REAR DOOR COURTESY


LIGHTS


10 AMP HEATED MIRROR 10 AMP A/C PROGRAMMER 15 AMP ERLS - A/C COMPRESSOR CONTROL RELAY - VISCOVS CONVERTER CLUTCH BRAKE


SWITCH


- EGR SOLENOID - VAPOR CANISTER


PURGE SOLENOID


- POWER STEERING


PRESSURE SWITCH


20 AMP FUEL PUMP


- FUEL PUMP RELAY - ENGINE OIL PRESSURE SWITCH - FUEL INJECTORS 2,3,5


10 AMP INJECTOR


10 AMP INJECTOR


- FUEL INJECTORS 1,4,6


AND a


AND 7


RELAYS A. ANTENNA RELAY B. BOSE RELAY C. DEFOGGER RELAY D. WINDOW LOCKOUT RELAY E. RETAINED ACCESSORY POWER REMY


(IF EQUIPPED)


F. RETAINED ACCESSORY POWER RELAY


NO. 2


NO. 1


G. ELECTRONIC LEVEL


CONTROL (ELC) H. FUEL PUMP RELAY J. HORN RELAY


I -


RIGHT HAND SIDE SPARE (30 AMP) 1GN SW (60 AMP) - RETAINED ACCESSORY POWER - IGNITION SWITCH BLWR (30 AMP) - ELECTRONIC CLIMATE CONTROL - POWER MODULE - BLOWER CONTROL MODULE ECM (20 AMP) - BODY CONTROL MODULE (BCM) - ELECTRONIC CONTROL MODULE


(ECM)


- PASS KEY DECODER MODULE BOSE/SPARE (20 AMP) - BOSE RADIO RELAY IF EQUIPPED PWR LK SEATS RR DEF (50 AMP) - POWER TO CB 24 (SEE FUSE


BLOCK)


LEFT HAND SIDE ABS PMP (40 AMP)


- ABS PUMP RELAY


ABS MA (30 AMP) - MAIN RELAY ELC (40 AMP) - POWER TO FUSES 11 AND 12


(SEE FUSE BLOCK)


COOL FAN (40 AMP) - COOLANT FAN RELAYS MlSC LTS (60 AMP) - POWERS FOR FUSES 13,14 AND 15 (SEE FUSE BLOCK)


HDLPS (30 AMP) - HEADLIGHT SWITCH IGN (60 AMP) - THEFT DETERRENT - IGNITION SWITCH


' SPARE (60 AMP)


HORN (40 AMP) - POWER TO FUSES 1 AND 2 (SEE


FUSE BLOCK)


HTD W/S SPARE (20 AMP) - HEATED WINDSHIELD IF


EQUIPPED


333


Headlights The headlight wiring is protected by a circuit breaker in the light switch. An electrical overload will cause the lights to go on and off, or in some cases to remain off. If this happens, have your headlight wiring checked right away.


Windshield Wipers The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed.


I_


Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker - opens and closes, protecting the circuit until the problem is fixed or goes away. BULB CHART DESCRIPTION BULB NO. Ash Tray Illumination .................................. 1445 Backup Lights. ........................................ 3057 Center High Mount Stop Light .......................... 1141 CorneringLight ........................................ 881 Courtesy Light -Doors (White) ....................................... -Rear Courtesy/Reading .............................. -Doors Warning (Red) ................................. Courtesy/Maplight -Without Astroroof ..................................... -With Astroroof ........................................ Cruise Control Illumination .............................. Cruise Control Indicator ................................. ECC Head Illumination .................................. Fuel Data Center Illumination ............................ Glove Compartment Light ............................... Headlights Composite


906 56'1 194 141 37 194 194


12864 .562/561 12864


.-


L


f-


I-


-Inner High Beam ..................................... -Outer Low Beam ..................................... Illumination Entry Lock Lamp ............................ Instrument Panel Illumination ............................ Instrument Panel Telltales ................................ License Plate Light ..................................... Park and Turn Signal ................................ Parking Lights ...................................... Side Marker Lights Front ................................ Side Marker Lights Rear .................................. Stop/Tail/Turn Signal ................................... Taillight ............................................... Trunk Light ............................................. Underhood Light ....................................... Front Vanity Mirror Illumination ......................... Rear Vanity Mirror Illumination ............................


9005 9006 192 194 194 194 2057NA 194NA 194 24 3051 194 93 561 7065 74


r I 7 NORlMAL MNTENANCE REPLACEMENT PARTS Air Cleaner Element ......................... AC Type A1096C ................................................. 25096932 Battery ............................................. 78A-72 Fuel Filter Element ............................ AC Type GF-580 ................................................. 2512.1468 7 Engine Oil Filter ............................. AC Type PF-45 ................................................. 25010324 PCV Valve ................................ AC Type CV-774C .................................................. 6487779 Sparkplugs ...................................... AC 41-902 .................................................. 5614235 Serpentine Drive Belt .............................. 03528110 .................................................. 6PK2191 Radiator Cap ................................ AC Type RC 27 .................................................. 6410427 Thermostat .................................. AC Trpe 131-60 .................................................. 3528974 .............................. 25612204 Upper Radiator Hose Lower Radiator Hose .............................. 25559442 TransFilter ........................................ 8651909 TransPanGasket ................................... 8676250


I-


335


SPECIFICATIONS ENGINE


Displacement ............................... .4.9L (300 cu.in.) No. of Cylinders .............................. 8 - 90 Degree V Power (ACC. to SAE 51349) ............... 200 (bhp) @ 4100 rpm ...................................... 150 (kW) @ 4100 rprn Torque (ACC. to SAE 51349) ............ 275 (lbs. ft.) @ 3000 rpm ...................................... 375 (N-m) @ 3000 rpm Bore ....................................... 92mm (3.623 in.) Stroke ..................................... 92mm (3.623 in.) Compression Ratio .................................... 9.5:l Cylinder Block- ........................... Die Cast Aluminum Cylinder Block Bore Liners ......................... Cast Iron CylinderHead ..................................... Cast Iron Intake Manifold .............................. Cast Aluminum Valve System .......................... Roller Hydraulic Lifters Intake Valve ................................ 45mm (1.772 in.) Exhaust Valve ............................... 38mm (1.496 in.) Pistons ...................................... Cast Aluminum Firing Order .................................. 1-8-4-3-6-5-7-2 Left Bank .......................................... 1-3-5-7 Right Bank ......................................... 2-4-6-8 Camshaft ............................................. Steel Width.. ................................... .16.2mm (0.64 in.) Pitch ..................................... .12.7mm (0.50 in.) Drive v p e .......................................... Chain Crankshaft ............................. Pearlitic Nodular Iron MainBearings ...........................................


ENGINE LUBRYCATION SYSTEM


Oil Pressure @ 1000 rpm .............. 14.5-26 psi (100-180 kPa) Type of Intake ..................................... Stationary Filter System ...................................... Full-Flow


336


- ENGINE COOLING SYSTEM


Radiator Cap Relief Pressure ................. 15.0~si (104 kPa) Thermostat Starts To Open ................ 192-199 F (89-93'C) Water Pump Type ................................. Centrifugal Drive Belt ....................................... Serpentine ................................... Aluminum Radiator Core Radiator Cooling Fans (2) ............................ Electric


FUEL SYSTEM


Induction Type ............ Sequential Port Fuel Injection (SPFI) System Pressure ..................... 33.4-43.5 psi (230-300 kPa) Idle Speed .................................. ECM Controlled Filter Type ............................... Paper Type Element Fuel Pump ................................ Electric (In Tank) Fuel Required ................. Premium Unleaded (91 Octane)


AUTOlMATIC TRANSAXLE


Trade Name ................... Turbohydramatic (THM) 4T60E Type ..................................... 4-Speed Automatic .................................... Viscous Converter Clutch Fluid Required .............................. DEXRON IIEB Axle Ratio ........................................... 2.73:l Axle Ratio (Touring Sedan) ............................ 2.97: 1


EMISSION CONTROL SYSTEMS


Exhaust Gas Recirculation .................... Controlled Flow Catalytic Converter ......................... Ceramic Monolith Evaporative Emission Control ................ Charcoal Canister Crankcase Emission Control ....................... PCV Valve Electronic System ..................... Open and Closed Loop


337


EXECAUST SYSTEM


Type ............................... Single with Crossover Pipe Muffler .................................. One-Reverse Flow Resonator ............................................ None Exhaust Pipe .................................. Stainless Steel Intermediate Pipe ............................. Stainless Steel Tail Pipe ..................................... Stainless Steel


ELECTHCAL, SYSTEM


Voltage ................................................ 12 Ground ........................................... Negative Generator ........................................ 140 AMP


AIR CONDITIONING SYSTEM


Refrigerant-12.(R-12) ......................... Not all air conditioning refrigerants are the same. If the air condi- tioning system in your vehicle needs refrigerant, be sure the proper refrigerant is used. If you’re not sure, ask your Cadillac dealer.


2.87 lb.(1.30 kg)


FLUID CAPACITIES


Automatic Transaxle (Overhaul) ................... 20 pts (9.5L) With Filter Change .............................. 13 pts (6.2L) Engine Oil .................................. 5 quarts (4.7 L) With Filter Change .......................... 5.5 quarts (5.2 L) Engine Cooling System ...................... 12 quarts (1 1.4 L) Fuel Tank ............................... 18.0 gallons (68.1 L) Power Steering .............................. 1.3 quarts (1.2 L) Windshield Washer Reservoir .................. 3.7 quarts (3.5 L) TIGHTEN TURQUE


Spark Plug ................................ Oil Pan Drain Plug. ......................... Wheel Lug Nut ...........................


31N.m (23 lbs. ft.) 30N-m (22 lbs. ft.) 140 N-m (100 lbs. ft.)


338


VEJYIC'LE DIMENSIONS Coupe


Shipping Weight ........................... Wheel Base .............................. Length .................................. Height ..................................... Width.. .................................. Front Tread ............................... Rear Tread ...............................


-3424 lbs. (1553 kg) .110.8 in. (2815 mm) .202.3 in. (5139 mm) 55 in. (1397 mm) .72.5 in. (1842 mm) .60.3 in. (1532 mm) .59.8 in. (1518mm).


Sedan


Shipping Weight (Touring Sedan) ............ .3556 lbs. (1613 kg) Shipping Weight (DeVille) .................. -3510 lbs. (1592 kg) Wheel Base .............................. .113.8 in. (2890 mm) Length .................................. .205.3 in. (5214 mm) Height ..................................... 55 in. (1397 mm) Width.. .................................. .72.5 in. (1842 mm) Front Tread ............................... .60.3 in. (1532 mm) Rear Tread ............................... .59.8 in. (1518 mm)


339


NOTES


r


F e


..


NOTES


341


NOTES


342


NOTES


343


NOTES


344


I r


.I


i- I


NOTES


345


"j t


NOTES


346


p


!-- I


I'


f'


NOTES


347


NOTES


NOTES


349


I'


I'


!-


h


. .


t, CERTIFIED -.- Let us show you their credentials c


We employ technicians certified by the AUTOMOTIVE EXCELLENCE


National Institute for SERViCE


Catalog Number H-3024 Part Number 3532639B


1


OUR COMMITMENT TO YOUR SATISFACTION We are committed to providing you the finest ownership experience in the world, starting the moment you take delivery of your new Cadillac. Cadillac offers another major step toward your continued satisfaction ... with Cadillac Roadside Service. Roadside Service is your key to peace of mind ownership-one that covers you on the road, far from home, all day and night, and during the weekend. Roadside Service represents the spirit of luxury leadership at Cadillac Motor Car Division. We hone the need never arises, but if it does, Roadside Service can help. How Can Roadside Service Help You?


Cadillac Roadside Service with a staff of phone advisors trained in Cadillac service excellence offers assistance exclusively to Cadillac owners. In many cases, the advisor can quickly help resolve your car problem over the phone. If the phone advisor determines that it may be possible to repair your car at roadside and a technician is available, the advisor will arrange for an experienced Cadillac dealership technician to contact you, and if appropri- ate, travel to your location in a specially equipped vehicle and attempt to repair your car on-site. The Roadside Service vehicle contains the necessary tools and parts to complete most minor repairs to get you back on the road. Roadside Service phone advisors and technicians are trained by Cadillac and are familiar with your car, which provides a level of service knowledge usually found only at your Cadillac Dealership. Because Roadside Service assists Cadillac owners exclusively, your call always receives top priority and immediate action. tow truck, locksmith, hotel accommodations, or other vital services on a moments notice, Roadside Service will locate and make the arrangements for you promptly.


Should you require a


-.


CnEen Is Roadside Service Available?


f7


Cadillac owners have the peace of mind knowing that Roadside Service is available 24 hours a day, 365 days a year, as follows:


TYPE OF


ASSISTANCE MONDAY-FRIDAY HOLIDAYS


AND


WEEKENDS


Phone Advisor


24 Hours


24 Hours


Dealer Technician 500 p.m.-12:OO midnight 8:OO a.m.-12:00 midnight


Outside Service


24 Hours


., 24 Hours


Where Is I.. Available To You?


an advisor is available to Wherever you drive in the United States or Canada assist you over the phone and a dealer technician will travel to your location within a 30 mile radius, of a participating Cadillac dealership. If you are not within a 30 mile radius, we will arrange to have your car towed to the nearest Cadillac dealership or service facility of your choice, after which you may recontact us for further assistance.


How Do You Obtain Roadside Service?


Just dial the special toll-free number and an experienced advisor at the Cadillac Roadside Operations Center will assist you. The advisor will ask your name, home address, location and the telephone number you’re calling from (avoid using credit card phones, since return calls cannot be placed to you through them), along with the location of your Cadillac, the model year, Vehicle Identification Number, and a description of the problem. to drivers of any model year Remember, Roadside Service is available Cadillac.


! :


Who Will Repair Your Cadillac At-Roadside? In many cases, the advisor at the Roadside Service Operations Center can provide instructions to get you back on the road. For more complex problems, the advisor will have an experienced Cadillac Dealership Service call you. The technician will evaluate the Technician, when available, possible cause of the problem and, if you choose, come to your assistance to attempt a roadside repair.


What If Your Cadillac Cannot Be Repaired at Roadside? When you call the Roadside Operation Center, the advisor will determine if your car can be repaired at roadside within a reasonable period of time (approximately 45 minutes). If your car can't be repaired within that time or requires the resources of a Cadillac dealership service facility, the advisor will arrange tow service for you. Towing may also be necessary after the technician has attempted a repair, but determines that your car cannot be repaired at roadside. towing are made by an advisor from the Cadillac If arrangements for Roadside Operations Center, it is for the convenience of the owner and Cadillac is During the first 12 month/12,000 mile period towing services are covered for any disable- ment. Beyond this period, if the repair is covered under the applicable General Motors New Car Limited Warranty, the towing expense will be eligible for reimbursement by the servicing Cadillac dealership.


not responsible for the


tow company.


Is There Any Membership Or Enrollment Fee?


There is no membership or enrollment fee for Roadside Service-- any Cadillac is eligible under this program. While Cadillac Roadside Service is not an auto club, the services and repairs provided often go beyond those offered by some auto clubs . Our objective is to provide immediate assistance to ensure that all Cadillac drivers are assisted in a professional and timely manner with the help of experienced Cadillac advisors and dealership technicians. m7tat Will Roadside Service Cost You


There is no cost to call the toll-free Roadside Service number. If a dealership Service Technician travels toyour location, there is a nominal service fee to cover the technician's travel to and from your location. Labor is charged at one and a half times the Cadillac dealership retail labor rate, with a 30-minute minimum. There is also a charge for any parts used and a mileage fee if the technician travels beyond 30 miles. If the repair to your car is determined to be eligible for coverage under the General Motors New Car Limited Warranty, the participating Cadillac Roadside Service dealership will arrange for a reimbursement for the total cost of the repair on the next business day.


Additional No Charge badside Service Special Features For CadillQc Owners:


0 Emergency Road Service Performed at the Scene for the Following


Disablements - during the first 12 month/12,000 mile period.


Lock Out Assistance Gas Delivery Towing Service *Determination of replacement tire under Warranty Coverage must be made by a Cadillac dealership or appropriate tire manufacturer.


Change Tire 0 Flat Change


Only*)


Jump Battery Starts


(Covers


0 Trip Interruption - If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 12 months/12,000 mile period. Items covered are hotel, meals and rental car.


0 Trip Routing - Free trip routing assistance is available during the first four years. Within a week of contacting Roadside Service wlth your travel plans, Cadillac will provide a detailed trip routing and personalized North American Road Altas.


How Do You Pay For Roadside Service?


Payment is due at the time the repair is performed. Payment may be made by cash, personal check or any major credit card honored by the participating Cadillac dealership.


What If You've Locked Your Kkys In The Car? If your keys are locked in the car, the technician or locksmith must be given proof of ownership (original vehicle registration and your driver's license) is for your before attempting protection. For this reason we suggest you carry your vehicle registration and Gold Key Card which includes a convenient credit card type key. This special key can be used to unlock either front door or the trunk compartment.


vehicle. This precaution


to enter the


What If Your Car Is In An Unsafe Location Or On A Limited Access Highway?


If your car is located in an area that is determined to be unsafe (by you, the advisor or the technician), or if the vehicle is on a limited access freeway or regulated highway, the advisor will arrange to tow your Cadillac to a safe location, where service can be performed. Additional assistance will be provided if necessary.


Other Roadside Services Cadillac Roadside Service is committed to your total peace of mind and is staffed by Cadillac-trained phone advisors and technicians to provide phone or on-site repair assistance. Beyond the coverage period Roadside Service can also arrange a wide variety of other services to assist YOU, such as:


0 TOW Service 0 Battery Jump Start 0 Locksmith


Fuel Delivery


Tmxi


0 Lost Keys


Flat Tire Change


0 Trip Routing 0 Hotel Information


specified period,


While there is no charge for some of these items during the the owner is responsible for any expenses beyond the covered period. We hope you never need any of the emergency services, but if you do, Roadside Service can promptly locate and arrange them for you wherever you travel in the United States or Canada. It’s part of how Cadillac Roadside Service is dedicated to your continued satisfaction. Glove Compartment Decal And Wallet Card The Roadside Service toll-free number is located on a decal in the glove compartment, on the wallet card in the back of the Gold Key Owner’s Literature portfolio and on the Gold Key Card you received shortly after taking delivery of your new Cadillac.


TOLL-FREE HOTLINE


c.-


L 1


Information To Provide When Calling Cadillac Roadside Service


When you call Cadillac Roadside Service, the advisor will ask your name and home address, the telephone number and location you are calling from, the location of your Cadillac and a description of the problem. The advisor will ask the following information about your Cadillac:


0 Vehicle Identification Number WIN)


This 17 character code is located on the driver’s side top surface of the instrument panel and may be seen through the windshield.


0 Model and Year


0 Delivery Date


0 Mileage


!


I OWNER ASSISTANCE


- This section will explain how to contact Cadillac


how to obtain service publications and how This section includes the following:


if you need assistance. It also tells you


to report any safety defects.


.-


Customer Satisfaction Procedure Zone and Central Office Addresses Customer Assistance for Hearing/Speech Impaired MediatiodArbitration Program Reporting Safety Defects Product Service Publications (PSPs) Owner’s Manuals and Service Manuals


CUSTOMER SATISFACTION PROCEDURE


__ Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally,


any problems with the sales transaction or the operation of your vehicle will be resolved by your dealer’s Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE - Discuss your problem with a member of dealership management. Satisfaction can often be quickly obtained at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the General Manager or owner of the dealership. STEP TWO - If after contacting a member of Dealership Management, it appears your problem cannot be resolved by the dealership without further help, contact the Cadillac Consumer Relations Center 24 hours per day by calling 1-800-458-8006 or if you have an AllantC call 1-800-ALLANTk. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 ENGLISH or 1-800-263-7854 FRENCH. In Mexico, call 1-900-254-17-86. In Puerto Rico, U.S. Virgin Islands, call 1-809-763-1315. In all other overseas locations, contact GM International Export Sales in Canada by calling 1-416-644-4112.


~~


-.


For prompt assistance, please have the following information available Consumer Relations Representative:


to give the


- Your name, address and telephone number - Vehicle Identification Number (This is available from the vehicle registration or through to the left top of the instrument panel and visible


title, or the plate attached the windshield.)


- Dea€ership name and location - Vehicle delivery date and present mileage - Nature of problem


In order to give your inquiry prompt attention, please call the appropriate toll fiee all correspondence to number listed. However, if you wish to write Cadillac, please send the respective United States, Canada or GM Overseas Central Office address listed on the following page. your problem will likely be resolved in When contacting Cadillac, please remember that

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