Download PDF Manual

Section 7


Customer Assistance and Information


Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text


Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-6
Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-8
Vehicle Data Collection and Event Data


Recorders ................................................7-10
Collision Damage Repair ................................7-11


Reporting Safety Defects ................................7-14


Reporting Safety Defects to the United States


Government ..............................................7-14


Reporting Safety Defects to the Canadian


Government ..............................................7-14


Reporting Safety Defects to


General Motors .........................................7-15


Service Publications


Ordering Information ..................................7-15


7-1


Customer Assistance and Information


Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:


STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact the Canadian Cadillac Customer Communication Centre by calling 1-888-446-2000.


We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.


7-2


STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).


The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


7-3


Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,


including tips and videos and an electronic version of this owner’s manual (United States only).


(cid:127) Keep track of your vehicle’s service history and


maintenance schedule. Find GM dealers for service nationwide.


(cid:127) Receive special promotions and privileges only


available to members (United States only).


Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.)


Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center.


7-4


(cid:127) United States — Customer Assistance


Canada — Customer Assistance


Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112
Fax Number: 313-381-0022


From Puerto Rico:


1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022


From U.S. Virgin Islands:


1-800-496-9994
Fax Number: 313-381-0022


General Motors of Canada Limited Canadian Cadillac Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112


Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance


General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


7-5


Roadside Service Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Service® can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any situation covered by the base warranty coverage and at a nominal charge if the Cadillac is no longer covered by the base warranty. Roadside Service is available only in the United States and Canada. Cadillac Owner Privileges™ Roadside Service provides several Cadillac Owner Privileges™ at “no charge,” throughout your Cadillac Warranty Period — 48 months/50,000 miles (80 000 km).


GM Mobility Reimbursement Program


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


7-6


Emergency Road Service is performed on site for the following situations: Towing Service


(cid:127) Battery Jump Starting Lock Out Assistance Fuel Delivery Flat Tire Change (Covers change only) Trip Interruption — If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals, and rental car.


Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership.


Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. A Roadside Service Advisor will assist you and request the following information: (cid:127) A description of the problem (cid:127) Name, home address, home telephone number


Location of your Cadillac and number you are calling from The model year, Vehicle Identification Number (VIN), mileage, and date of delivery


Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 — daily, 24 hours.


7-7


(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


7-8


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires warranty repairs, reimbursement of public transportation expenses may be available, for up to a maximum of five days. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses may be available, up to a five-day maximum. Claim amounts should reflect actual costs and be supported by original receipts.


Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.


Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.


7-9


Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety.


7-10


Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the


vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of GM’s defense of litigation through the discovery process, or as required by law.


In addition, once GM collects or receives data, GM may:


use the data for GM research needs,


(cid:127) make it available for research where appropriate


confidentiality is to be maintained and need is shown, or share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes.


(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.


Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty.


Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.


7-11


Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.


If an Accident Occurs Here is what to do if you are involved in an accident.


Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.


(cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Service on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.


(cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.


7-12


(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.


(cid:127) Choose a reputable collision repair facility for your


vehicle. Whether you select a GM dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.


(cid:127) Once you have an estimate, read it carefully and


make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.


Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.


7-13


(cid:127) Reporting Safety Defects


Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.


To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:


NHTSA, U.S. Department of Transportation Washington, D.C. 20590


You can also obtain other information about motor vehicle safety from the hotline.


Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to:


Transport Canada Place de Ville Tower C 330 Sparks Street Ottawa, Ontario K1A 0N5


7-14


Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us. Please call us at 1-800-458-8006, or write:


Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169


In Canada, please call us at 1-888-446-2000. Or, write: Canadian Cadillac Customer Communication Centre, 163-005
General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases.


7-15


Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00


Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207


Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.


7-16


A


Accessories and Modifications ............................ 5-3
Accessory Power Outlet(s) ............................... 3-21
Adding Equipment to Your Airbag-Equipped


Vehicle ....................................................... 1-64
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ........................... 5-103
Air Cleaner/Filter, Engine ................................. 5-23
Air Conditioning .............................................. 3-23
Airbag


Passenger Status Indicator ........................... 3-35
Readiness Light .......................................... 3-34
Airbag Sensing and Diagnostic Module (SDM) ....... 7-10
Airbag System ................................................ 1-50


Adding Equipment to Your Airbag-Equipped


Vehicle ................................................... 1-64
How Does an Airbag Restrain? ...................... 1-58
Passenger Sensing System ........................... 1-60
Servicing Your Airbag-Equipped Vehicle .......... 1-64
What Makes an Airbag Inflate? ...................... 1-58
What Will You See After an Airbag Inflates? ........ 1-59
When Should an Airbag Inflate? .................... 1-57
Where Are the Airbags? ............................... 1-53
Antenna, Diversity Antenna System .................. 3-104
Antenna, XM™ Satellite Radio


Antenna System ........................................ 3-104
Anti-Lock Brake System (ABS) ........................... 4-7
Anti-Lock Brake, System Warning Light .............. 3-39


Appearance Care


Aluminum or Chrome-Plated Wheels .............. 5-98
Care of Safety Belts .................................... 5-97
Chemical Paint Spotting .............................. 5-100
Cleaning Exterior Lamps/Lenses .................... 5-97
Cleaning the Inside of Your Vehicle ................ 5-94
Fabric/Carpet .............................................. 5-95
Finish Care ................................................. 5-98
Finish Damage .......................................... 5-100
Instrument Panel, Vinyl, and Other Plastic


Surfaces ................................................. 5-96
Leather ...................................................... 5-96
Sheet Metal Damage .................................. 5-100
Speaker Covers .......................................... 5-97
Tires .......................................................... 5-99
Underbody Maintenance ............................. 5-100
Vehicle Care/Appearance Materials ............... 5-101
Washing Your Vehicle ................................... 5-97
Weatherstrips .............................................. 5-97
Windshield and Wiper Blades ........................ 5-98
Wood Panels .............................................. 5-96
Ashtray(s) ...................................................... 3-22
Audio System(s) ............................................. 3-83
Audio Steering Wheel Controls .................... 3-102
Care of Your CD Player .............................. 3-104
Care of Your CDs ...................................... 3-103
Diversity Antenna System ............................ 3-104
Navigation/Radio System, see Navigation


Manual


................................................. 3-101


Audio System(s) (cont.)


Radio with CD ............................................ 3-85
Setting the Time .......................................... 3-85
Theft-Deterrent Feature ............................... 3-101
Understanding Radio Reception ................... 3-102
XM™ Satellite Radio Antenna System ........... 3-104


Automatic Transmission


Fluid .......................................................... 5-25
Operation ................................................... 2-26


Bulb Replacement (cont.)


Halogen Bulbs ............................................ 5-53
Headlamp Aiming ........................................ 5-50
High Intensity Discharge (HID) Lighting ........... 5-53
Replacement Bulbs ...................................... 5-56
Taillamps, Turn Signal, Stoplamps and


Sidemarker Lamps ................................... 5-54
Buying New Tires ........................................... 5-74


Battery .......................................................... 5-43
Exterior Lighting Battery Saver ...................... 3-20
Before Leaving on a Long Trip ......................... 4-24
Brake


Anti-Lock Brake System (ABS) ........................ 4-7
Emergencies ................................................ 4-9
Panic Assist ................................................ 4-13
Parking ...................................................... 2-33
System Warning Light .................................. 3-38
Brakes .......................................................... 5-40
Braking ........................................................... 4-6
Braking in Emergencies ..................................... 4-9
Break-In, New Vehicle ..................................... 2-22
Bulb Replacement ........................................... 5-53
Back-Up and License Plate Lamps ................. 5-55
Front Turn Signal and Fog Lamps .................. 5-54


California Fuel .................................................. 5-6
California Proposition 65 Warning ....................... 5-3
Canadian Owners ................................................ ii Capacities and Specifications .......................... 5-114
Carbon Monoxide ................... 2-12, 2-37, 4-27, 4-39
Care of


Safety Belts ................................................ 5-97
Your CD Player ......................................... 3-104
Your CDs ................................................. 3-103
Center Console Storage Area ........................... 2-49
Chains, Tire ................................................... 5-79
Charging System Light .................................... 3-37
Check


Engine Light ............................................... 3-41
Engine Oil Pressure Message ....................... 3-51
Checking Things Under the Hood ...................... 5-10
Chemical Paint Spotting ................................. 5-100


Child Restraints


Child Restraint Systems ............................... 1-35
Infants and Young Children ........................... 1-32
Lower Anchors and Tethers for Children .......... 1-39
Older Children ............................................. 1-29
Securing a Child Restraint in a


Rear Seat Position ................................... 1-44


Securing a Child Restraint in the


Right Front Seat Position .......................... 1-47
Where to Put the Restraint ........................... 1-38
Cigarette Lighter ............................................. 3-22
Cleaning


Aluminum or Chrome-Plated Wheels .............. 5-98
Exterior Lamps/Lenses ................................. 5-97
Fabric/Carpet .............................................. 5-95
Finish Care ................................................. 5-98
Inside of Your Vehicle .................................. 5-94
Instrument Panel, Vinyl, and Other Plastic


Surfaces ................................................. 5-96
Leather ...................................................... 5-96
Speaker Covers .......................................... 5-97
Tires .......................................................... 5-99
Underbody Maintenance ............................. 5-100
Washing Your Vehicle ................................... 5-97
Weatherstrips .............................................. 5-97
Windshield and Wiper Blades ........................ 5-98
Wood Panels .............................................. 5-96


Climate Control System


Air Filter, Passenger Compartment ................. 3-29
Dual .......................................................... 3-23
Outlet Adjustment ........................................ 3-28
Steering Wheel Controls ............................... 3-30
Clutch, Hydraulic ............................................. 5-27
Collision Damage Repair .................................. 7-11
Comfort Guides, Rear Safety Belt ..................... 1-25
Compact Spare Tire ........................................ 5-93
Competitive Driving ......................................... 4-18
Competitive Driving Mode ................................ 4-12
Control of a Vehicle .......................................... 4-6
Convenience Net ............................................ 2-50
Coolant


Engine Temperature Gage ............................ 3-40
Engine Temperature Warning Light ................. 3-40
Heater, Engine ............................................ 2-25
Hot Temperature Warning Message ................ 3-50
Surge Tank Pressure Cap ............................. 5-30
Cooling System .............................................. 5-33
Cruise Control ................................................ 3-13
Cruise Control Light ........................................ 3-46
Cupholder(s) .................................................. 2-49
Customer Assistance Information


Courtesy Transportation .................................. 7-8
Customer Assistance for Text


Telephone (TTY) Users ............................... 7-4


Customer Assistance Information (cont.)


Customer Assistance Offices ........................... 7-4
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to General Motors ....... 7-15
Reporting Safety Defects to the


Canadian Government .............................. 7-14


Reporting Safety Defects to the


United States Government ......................... 7-14
Roadside Service .......................................... 7-6
Service Publications Ordering Information ........ 7-15


Daytime Running Lamps .................................. 3-17
Defensive Driving ............................................. 4-2
Delayed Locking ............................................... 2-9
Diversity Antenna System ............................... 3-104
Doing Your Own Service Work ........................... 5-4
Door


Central Door Unlocking System ....................... 2-9
Delayed Locking ........................................... 2-9
Locks .......................................................... 2-8
Power Door Locks ......................................... 2-9
Programmable Automatic Door Locks ............. 2-10
Rear Door Security Locks ............................. 2-10


Driver


Position, Safety Belt ..................................... 1-15
Driver Information Center (DIC) ......................... 3-53
DIC Main Menu ........................................... 3-57
DIC Vehicle Personalization .......................... 3-70
DIC Warnings and Messages ........................ 3-61
Status of Vehicle Systems ............................ 3-54
System Controls .......................................... 3-53


Driving


At Night ..................................................... 4-19
City ........................................................... 4-22
Defensive ..................................................... 4-2
Drunken ....................................................... 4-3
Freeway ..................................................... 4-23
Hill and Mountain Roads .............................. 4-25
In Rain and on Wet Roads ........................... 4-20
Rocking Your Vehicle to Get it Out ................. 4-32
Winter ........................................................ 4-27
Dual Climate Control System ............................ 3-23


Electrical System


Add-On Equipment ..................................... 5-103
Fuses and Circuit Breakers ......................... 5-103
Power Windows and Other Power Options ....... 5-103


Electrical System (cont.)


Rear Underseat Fuse Block ......................... 5-108
Underhood Fuse Block ............................... 5-104
Windshield Wiper Fuses ............................. 5-103


Engine


Air Cleaner/Filter ......................................... 5-23
Battery ....................................................... 5-43
Check and Service Engine Soon Light ............ 3-41
Check Oil Pressure Message ........................ 3-51
Coolant ...................................................... 5-28
Coolant Heater ............................................ 2-25
Coolant Temperature Gage ........................... 3-40
Coolant Temperature Warning Light ................ 3-40
Drive Belt Routing ....................................... 6-16
Engine Compartment Overview ...................... 5-12
Exhaust ..................................................... 2-37
Oil ............................................................. 5-16
Oil Life System ........................................... 5-22
Oil Temperature Warning Message ................. 3-51
Overheated Protection Operating Mode ........... 5-32
Overheating ................................................ 5-30
Speed Limiter ............................................. 3-33
Starting ...................................................... 2-25
Entry Lighting ................................................. 3-21
Event Data Recorders (EDR) ............................ 7-10
Extender, Safety Belt ....................................... 1-28
Exterior Lighting Battery Saver .......................... 3-20


Filter


Engine Air Cleaner ...................................... 5-23
Finish Damage ............................................. 5-100
Flash-to-Pass ................................................. 3-10
Flat Tire ........................................................ 5-82
Flat Tire, Changing ......................................... 5-84
Flat Tire, Storing ............................................. 5-92
Fluid


Automatic Transmission ................................ 5-25
Manual Transmission .................................... 5-26
Power Steering ........................................... 5-38
Windshield Washer ...................................... 5-39
Fog Lamp Light .............................................. 3-45
Fog Lamps .................................................... 3-19
Folding Rear Seat ............................................ 1-8
Fuel ............................................................... 5-5
Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Filling a Portable Fuel Container .................... 5-10
Filling Your Tank ........................................... 5-8
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-46
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-6


Fuses


Fuses and Circuit Breakers ......................... 5-103
Rear Underseat Fuse Block ......................... 5-108
Underhood Fuse Block ............................... 5-104
Windshield Wiper ....................................... 5-103


Gage


Engine Coolant Temperature ......................... 3-40
Fuel .......................................................... 3-46
Speedometer .............................................. 3-33
Tachometer ................................................. 3-33
Garage Door Opener ....................................... 2-45
Gasoline


Octane ........................................................ 5-5
Specifications ............................................... 5-6
Glove Box ..................................................... 2-49
GM Mobility Reimbursement Program .................. 7-6


Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-7
Headlamp


Aiming ....................................................... 5-50
Headlamps .................................................... 3-16
Bulb Replacement ....................................... 5-53
Daytime Running Lamps ............................... 3-17


Headlamps (cont.)


Flash-to-Pass .............................................. 3-10
Front Turn Signal and Fog Lamps .................. 5-54
Halogen Bulbs ............................................ 5-53
High Intensity Discharge (HID) Lighting ........... 5-53
High/Low Beam Changer .............................. 3-10
On Reminder .............................................. 3-17
Washer ...................................................... 3-12
Wiper Activated ........................................... 3-17
Heated Seats ................................................... 1-4
Heater ........................................................... 3-23
Highbeam On Light ......................................... 3-46
Highway Hypnosis ........................................... 4-25
Hill and Mountain Roads .................................. 4-25
Hood


Checking Things Under ................................ 5-10
Release ..................................................... 5-11
Horn ............................................................... 3-6
Hot Coolant Temperature Warning Message ........ 3-50
How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-15
Hydraulic Clutch ............................................. 5-27


Ignition Positions ............................................. 2-22
Immobilizer .................................................... 2-20
Immobilizer Operation ...................................... 2-20
Infants and Young Children, Restraints ............... 1-32
Inflation -- Tire Pressure .................................. 5-66


Instrument Panel


Instrument Panel (I/P)


Overview ..................................................... 3-4


Brightness .................................................. 3-20
Cluster ....................................................... 3-31


Jump Starting ................................................. 5-44


Keyless Entry System ....................................... 2-4
Keys ............................................................... 2-3


Labeling, Tire Sidewall ..................................... 5-60
Lamps


Exterior Lighting Battery Saver ...................... 3-20
Fog ........................................................... 3-19
Reading ..................................................... 3-21


LATCH System


Child Restraints ........................................... 1-39


Lifting Your Vehicle, Tires ................................. 5-79
Light


Airbag Readiness ........................................ 3-34
Anti-Lock Brake System Warning ................... 3-39
Brake System Warning ................................. 3-38
Charging System ......................................... 3-37
Cruise Control ............................................. 3-46
Engine Coolant Temperature Warning ............. 3-40
Fog Lamp .................................................. 3-45
Highbeam On ............................................. 3-46
Lights On Reminder ..................................... 3-45
Malfunction Indicator .................................... 3-41
Oil Pressure ............................................... 3-44
Passenger Airbag Status Indicator .................. 3-35
Safety Belt Reminder ................................... 3-34
Security ..................................................... 3-45
Sport Mode ................................................ 3-45
TCS Warning Light ...................................... 3-39
Tire Pressure .............................................. 3-41
Traction Control System (TCS) Warning .......... 3-39


Lighting


Entry ......................................................... 3-21
Parade Dimming .......................................... 3-21
Limited-Slip Rear Axle ..................................... 4-12
Loading Your Vehicle ....................................... 4-32
Lockout Protection .......................................... 2-11


Locks


Central Door Unlocking System ....................... 2-9
Delayed Locking ........................................... 2-9
Door ........................................................... 2-8
Lockout Protection ....................................... 2-11
Power Door .................................................. 2-9
Programmable Automatic Door Locks ............. 2-10
Rear Door Security Locks ............................. 2-10
Loss of Control ............................................... 4-17
Lumbar


Power Controls ............................................. 1-3


Maintenance Schedule


Additional Required Services ........................... 6-6
At Each Fuel Fill ......................................... 6-10
At Least Once a Month ................................ 6-10
At Least Once a Year .................................. 6-11
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-8
Maintenance Record .................................... 6-16
Maintenance Requirements ............................. 6-2
Normal Maintenance Replacement Parts ......... 6-15
Owner Checks and Services ........................... 6-9
Recommended Fluids and Lubricants ............. 6-13


Maintenance Schedule (cont.)


Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-3
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Light ................................ 3-41
Manual Seats ................................................... 1-2
Manual Transmission


Fluid .......................................................... 5-26
Operation ................................................... 2-30
Map Pocket ................................................... 2-49
Memory Mirrors .............................................. 2-52
Memory Seat ................................................. 2-52
Message


Center ....................................................... 3-47
Check Engine Oil Pressure ........................... 3-51
DIC Warnings and Messages ........................ 3-61
Hot Coolant Temperature Warning .................. 3-50
Oil Temperature Warning .............................. 3-51
One-to-Four Shift ......................................... 3-52
Tire Pressure Warning .................................. 3-52
Transmission Fluid Hot ................................. 3-50


Mirrors


Automatic Dimming Rearview with OnStar® ....... 2-39
Automatic Dimming Rearview with OnStar®


and Compass ........................................... 2-39
Memory ..................................................... 2-52
Outside Convex Mirror ................................. 2-43


Mirrors (cont.)


Outside Curb View Assist Mirror .................... 2-42
Outside Heated Mirrors ................................ 2-43
Outside Power Mirrors .................................. 2-42
MyGMLink.com ................................................ 7-4


Navigation/Radio System,


see Navigation Manual ............................... 3-101
New Vehicle Break-In ...................................... 2-22
Normal Maintenance Replacement Parts ............ 6-15


Odometer ...................................................... 3-33
Odometers, Trip .............................................. 3-33
Off-Road Recovery .......................................... 4-16
Oil


Engine ....................................................... 5-16
Pressure Light ............................................. 3-44
Oil, Engine Oil Life System .............................. 5-22
Oil Temperature Warning Message .................... 3-51
Older Children, Restraints ................................ 1-29
One-to-Four Shift Message ............................... 3-52
Online Owner Center ........................................ 7-4
OnStar® System, see OnStar® Manual ............... 2-43
Other Warning Devices ...................................... 3-6


Outlet Adjustment ............................................ 3-28
Outside


Convex Mirror ............................................. 2-43
Curb View Assist Mirror ................................ 2-42
Heated Mirrors ............................................ 2-43
Power Mirrors ............................................. 2-42
Overheated Engine Protection Operating Mode ..... 5-32
Owner Checks and Services .............................. 6-9
Owners, Canadian ............................................... ii


Panic Brake Assist .......................................... 4-13
Parade Dimming ............................................. 3-21
Park (P)


Shifting Into ................................................ 2-34
Shifting Out of ............................................ 2-36


Parking


Brake ........................................................ 2-33
Over Things That Burn ................................. 2-37
Parking Your Vehicle ....................................... 2-36
Passenger Airbag Status Indicator ..................... 3-35
Passenger Compartment Air Filter ..................... 3-29
Passenger Sensing System .............................. 1-60
Passing ......................................................... 4-16
Power


Accessory Outlet(s) ...................................... 3-21
Door Locks .................................................. 2-9
Electrical System ....................................... 5-103


Power (cont.)


Lumbar Controls ........................................... 1-3
Retained Accessory (RAP) ............................ 2-24
Seat ............................................................ 1-3
Steering Fluid ............................................. 5-38
Windows .................................................... 2-15
Pretensioners, Safety Belt ................................ 1-28
Programmable Automatic Door Locks ................. 2-10


Questions and Answers About Safety Belts ......... 1-14


Radios .......................................................... 3-83
Care of Your CD Player .............................. 3-104
Care of Your CDs ...................................... 3-103
Navigation/Radio System, see Navigation


Manual


................................................. 3-101
Radio with CD ............................................ 3-85
Setting the Time .......................................... 3-85
Theft-Deterrent .......................................... 3-101
Understanding Reception ............................ 3-102
Reading Lamps .............................................. 3-21
Rear Axle ...................................................... 5-49
Limited-Slip ................................................. 4-12


10


Rear Door Security Locks ................................ 2-10
Rear Safety Belt Comfort Guides ...................... 1-25
Rear Seat Passengers, Safety Belts .................. 1-22
Rearview Mirror, Automatic Dimming with


OnStar® ..................................................... 2-39


Rearview Mirror, Automatic Dimming with


OnStar® and Compass ................................. 2-39
Reclining Seatbacks .......................................... 1-4
Recommended Fluids and Lubricants ................. 6-13
Reconfigurable Steering Wheel Controls ............... 3-7
Recreational Vehicle Towing ............................. 4-37
Remote Keyless Entry System ............................ 2-4
Remote Keyless Entry System, Operation ............ 2-5
Removing the Flat Tire and Installing the


Spare Tire .................................................. 5-87
Removing the Spare Tire and Tools ................... 5-85
Replacement Bulbs ......................................... 5-56
Reporting Safety Defects


Canadian Government .................................. 7-14
General Motors ........................................... 7-15
United States Government ............................ 7-14


Restraint System Check


Checking the Restraint Systems .................... 1-65
Replacing Restraint System Parts


After a Crash .......................................... 1-66
Retained Accessory Power (RAP) ...................... 2-24
Right Front Passenger Position, Safety Belts ...... 1-22
Roadside


Service ........................................................ 7-6


Rocking Your Vehicle to Get it Out .................... 4-32
Roof Rack Provisions ...................................... 2-50
Routing, Engine Drive Belt ............................... 6-16
Run-Flat Tires ................................................ 5-65
Running the Engine While Parked ..................... 2-38


Safety Belt


Safety Belts


Pretensioners .............................................. 1-28
Reminder Light ............................................ 3-34


Care of ...................................................... 5-97
Driver Position ............................................ 1-15
How to Wear Safety Belts Properly ................ 1-15
Questions and Answers About Safety Belts ..... 1-14
Rear Safety Belt Comfort Guides ................... 1-25
Rear Seat Passengers ................................. 1-22
Right Front Passenger Position ...................... 1-22
Safety Belt Extender .................................... 1-28
Safety Belt Use During Pregnancy ................. 1-21
Safety Belts Are for Everyone ....................... 1-10
Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4
Seats


Head Restraints ............................................ 1-7
Heated Seats ............................................... 1-4
Manual ........................................................ 1-2
Memory ..................................................... 2-52


Seats (cont.)


Power Lumbar .............................................. 1-3
Power Seats ................................................. 1-3
Reclining Seatbacks ...................................... 1-4
Split Folding Rear Seat .................................. 1-8


Securing a Child Restraint


Rear Seat Position ...................................... 1-44
Right Front Seat Position .............................. 1-47
Security Light ................................................. 3-45
Service ........................................................... 5-3
Accessories and Modifications ......................... 5-3
Adding Equipment to the Outside of Your


Vehicle ..................................................... 5-5
California Proposition 65 Warning .................... 5-3
Doing Your Own Work ................................... 5-4
Engine Soon Light ....................................... 3-41
Publications Ordering Information ................... 7-15
Servicing Your Airbag-Equipped Vehicle .............. 1-64
Setting the Time ............................................. 3-85
Sheet Metal Damage ..................................... 5-100
Shift, One-to-Four Message .............................. 3-52
Shifting Into Park (P) ....................................... 2-34
Shifting Out of Park (P) ................................... 2-36
Signals, Turn and Lane-Change .......................... 3-9
Spare Tire


Compact .................................................... 5-93
Installing .................................................... 5-87
Removing ................................................... 5-85
Storing ....................................................... 5-92


11


T


Tachometer .................................................... 3-33
Taillamps


Turn Signal, Stoplamps and


Sidemarker Lamps ................................... 5-54
TCS Warning Light .......................................... 3-39
Theft-Deterrent, Radio .................................... 3-101
Theft-Deterrent System .................................... 2-18
Theft-Deterrent Systems ................................... 2-18
Immobilizer ................................................. 2-20
Immobilizer Operation ................................... 2-20
Tilt Wheel ........................................................ 3-6
Tire


Pressure Light ............................................. 3-41
Pressure Warning Message ........................... 3-52
Tires ............................................................. 5-58


Aluminum or Chrome-Plated Wheels,


Cleaning ................................................. 5-98
Buying New Tires ........................................ 5-74
Chains ....................................................... 5-79
Changing a Flat Tire .................................... 5-84
Cleaning .................................................... 5-99
Compact Spare Tire ..................................... 5-93


Specifications, Capacities ............................... 5-114
Speedometer .................................................. 3-33
Split Folding Rear Seat ..................................... 1-8
Sport Mode Light ............................................ 3-45
StabiliTrak® System ......................................... 4-12
Starting Your Engine ....................................... 2-25
Status of Vehicle Systems, DIC ........................ 3-54
Steering ........................................................ 4-13
Steering Wheel Comfort Controls ...................... 3-30
Steering Wheel Controls, Audio ....................... 3-102
Steering Wheel, Reconfigurable


Steering Wheel Controls .................................. 3-7
Steering Wheel, Tilt Wheel ................................. 3-6
Storage Areas


Center Console Storage Area ........................ 2-49
Convenience Net ......................................... 2-50
Cupholder(s) ............................................... 2-49
Glove Box .................................................. 2-49
Map Pocket ................................................ 2-49
Roof Rack Provisions ................................... 2-50
Stuck in Sand, Mud, Ice or Snow ...................... 4-31
Sun Visors ..................................................... 2-18
Sunroof ......................................................... 2-51
System Controls, DIC ...................................... 3-53


12


Tires (cont.)


Different Size .............................................. 5-75
If a Tire Goes Flat ....................................... 5-82
Inflation -- Tire Pressure ............................... 5-66
Inspection and Rotation ................................ 5-72
Installing the Spare Tire ................................ 5-87
Lifting Your Vehicle ...................................... 5-79
Pressure Monitor System .............................. 5-69
Removing the Flat Tire ................................. 5-87
Removing the Spare Tire and Tools ............... 5-85
Run-Flat ..................................................... 5-65
Storing a Flat or Spare Tire and Tools ............ 5-92
Tire Sidewall Labeling .................................. 5-60
Tire Terminology and Definitions .................... 5-62
Uniform Tire Quality Grading ......................... 5-76
Wheel Alignment and Tire Balance ................. 5-77
Wheel Replacement ..................................... 5-77
When It Is Time for New Tires ...................... 5-73


Recreational Vehicle ..................................... 4-37
Towing a Trailer .......................................... 4-39
Your Vehicle ............................................... 4-37


Control System (TCS) ............................ 4-9, 4-10
Control System Warning Light ....................... 3-39
Limited-Slip Rear Axle .................................. 4-12
StabiliTrak® System ..................................... 4-12


Towing


Traction


Transmission


Fluid, Automatic ........................................... 5-25
Fluid Hot Message ...................................... 3-50
Fluid, Manual .............................................. 5-26
Transmission Operation, Automatic .................... 2-26
Transmission Operation, Manual ........................ 2-30
Trip Odometers .............................................. 3-33
Trunk ............................................................ 2-12
Turn and Lane-Change Signals .......................... 3-9
Turn Signal/Multifunction Lever ........................... 3-9


Understanding Radio Reception ....................... 3-102
Uniform Tire Quality Grading ............................ 5-76
Universal Home Remote System ....................... 2-45
Operation ................................................... 2-46


Vehicle


Control ........................................................ 4-6
Damage Warnings ........................................... iv Loading ...................................................... 4-32
Parking Your ............................................... 2-36
Symbols ......................................................... iv


13


Vehicle Data Collection and Event Data


Recorders .................................................. 7-10


Vehicle Identification


Number (VIN) ............................................ 5-102
Service Parts Identification Label .................. 5-102
Vehicle Personalization .................................... 2-52
DIC ........................................................... 3-70
Memory Seat and Mirrors ............................. 2-52
Ventilation Adjustment ...................................... 3-28
Visors ........................................................... 2-18


Warning Lights, Gages and Indicators ................ 3-30
Warnings


DIC Warnings and Messages ........................ 3-61
Hazard Warning Flashers ............................... 3-6
Other Warning Devices .................................. 3-6
Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv


Wheels


Alignment and Tire Balance .......................... 5-77
Different Size .............................................. 5-75
Replacement ............................................... 5-77


Where to Put the Restraint ............................... 1-38
Windows ....................................................... 2-14
Power ........................................................ 2-15


Windshield


Wiper Blades, Cleaning ................................ 5-98
Windshield Washer ......................................... 3-12
Fluid .......................................................... 5-39


Windshield Wiper


Blade Replacement ...................................... 5-56
Fuses ...................................................... 5-103
Windshield Wipers ....................................... 3-11
Winter Driving ................................................ 4-27
Wiper Activated Headlamps .............................. 3-17


XM™ Satellite Radio Antenna System .............. 3-104


Your Vehicle and the Environment ....................... 6-2


14


2006 Cadillac CTS/CTS-V Owner Manual M


Seats and Restraint Systems ........................... 1-1
Front Seats ............................................... 1-2
Rear Seats ............................................... 1-8
Safety Belts ............................................. 1-10
Child Restraints ....................................... 1-29
Airbag System ......................................... 1-50
Restraint System Check ............................ 1-65
Features and Controls ..................................... 2-1
Keys ........................................................ 2-3
Doors and Locks ....................................... 2-8
Windows ................................................. 2-14
Theft-Deterrent Systems ............................ 2-18
Starting and Operating Your Vehicle ........... 2-22
Mirrors .................................................... 2-39
OnStar® System ...................................... 2-43
Universal Home Remote System ................ 2-45
Storage Areas ......................................... 2-49
Sunroof .................................................. 2-51
Vehicle Personalization ............................. 2-52
Instrument Panel ............................................. 3-1
.......................... 3-4
...................................... 3-23
........ 3-30
....................................... 3-47


Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Message Center


Driver Information Center (DIC) Audio System(s)


Your Driving, the Road, and Your Vehicle Towing


.................. 3-53
....................................... 3-83
Driving Your Vehicle ....................................... 4-1
..... 4-2
................................................... 4-37
Service and Appearance Care .......................... 5-1
Service ..................................................... 5-3
Fuel ......................................................... 5-5
Checking Things Under the Hood ............... 5-10
Rear Axle ............................................... 5-49
Headlamp Aiming ..................................... 5-50
Bulb Replacement .................................... 5-53
Windshield Wiper Blade Replacement ......... 5-56
Tires ...................................................... 5-58
Appearance Care ..................................... 5-94
Vehicle Identification ............................... 5-102
Electrical System .................................... 5-103
Capacities and Specifications ................... 5-114
Maintenance Schedule ..................................... 6-1
................................ 6-2
Customer Assistance and Information .............. 7-1
........... 7-2
........................... 7-14
Index .................................................................1


Customer Assistance and Information Reporting Safety Defects


Maintenance Schedule


Canadian Owners A French language copy of this manual can be obtained from your dealer or from:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207


How to Use This Manual Many people read the owner manual from beginning to end when they first receive their new vehicle. If this is done, it can help you learn about the features and controls for the vehicle. Pictures and words work together in the owner manual to explain things.


Index A good place to quickly locate information about the vehicle is the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.


©2005 General Motors Corporation. All Rights Reserved.


GENERAL MOTORS, GM, the GM Emblem, CADILLAC, the CADILLAC Crest & Wreath, and the name CTS are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Cadillac Motor Car Division whenever it appears in this manual. Keep this manual in the vehicle, so it will be there if it is needed while you are on the road. If the vehicle is sold, leave this manual in the vehicle.


Litho in U.S.A. Part No. 06CTS A First Printing


ii


Safety Warnings and Symbols There are a number of safety cautions in this book. We use a box and the word CAUTION to tell about things that could hurt you if you were to ignore the warning.


{CAUTION:


These mean there is something that could hurt you or other people.


In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you do not, you or others could be hurt.


You will also find a circle with a slash through it in this book. This safety symbol means “Do Not,” “Do Not do this” or “Do Not let this happen.”


iii


Vehicle Damage Warnings Also, in this manual you will find these notices: Notice: These mean there is something that could damage your vehicle. A notice tells about something that can damage the vehicle. Many times, this damage would not be covered by your vehicle’s warranty, and it could be costly. But the notice will tell what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. There are also warning labels on the vehicle. They use the same words, CAUTION or NOTICE.


Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gage, or indicator. If you need help figuring out a specific name of a component, gage, or indicator, reference the following topics: (cid:127) Seats and Restraint Systems in Section 1


Features and Controls in Section 2
Instrument Panel Overview in Section 3


(cid:127) Climate Controls in Section 3
(cid:127) Warning Lights, Gages, and Indicators in Section 3
(cid:127) Audio System(s) in Section 3
(cid:127) Engine Compartment Overview in Section 5


iv


(cid:127) (cid:127) These are some examples of symbols that may be found on the vehicle:


✍ NOTES


vi


Section 1


Seats and Restraint Systems


Front Seats ......................................................1-2
Manual Seats ................................................1-2
Power Seats ..................................................1-3
Power Lumbar ...............................................1-3
Heated Seats .................................................1-4
Reclining Seatbacks ........................................1-4
Head Restraints .............................................1-7
Rear Seats .......................................................1-8
Split Folding Rear Seat ...................................1-8
Safety Belts ...................................................1-10
Safety Belts: They Are for Everyone ................1-10
Questions and Answers About Safety Belts ......1-14
How to Wear Safety Belts Properly .................1-15
Driver Position ..............................................1-15
Safety Belt Use During Pregnancy ..................1-21
Right Front Passenger Position .......................1-22
Rear Seat Passengers ..................................1-22
Rear Safety Belt Comfort Guides ....................1-25
Safety Belt Pretensioners ...............................1-28
Safety Belt Extender .....................................1-28
Child Restraints .............................................1-29
Older Children ..............................................1-29
Infants and Young Children ............................1-32


Child Restraint Systems .................................1-35
Where to Put the Restraint .............................1-38
Lower Anchors and Tethers for


Children (LATCH) ......................................1-39


Securing a Child Restraint in a Rear


Seat Position ............................................1-44


Securing a Child Restraint in the Right Front


Seat Position ............................................1-47
Airbag System ...............................................1-50
Where Are the Airbags? ................................1-53
When Should an Airbag Inflate? .....................1-57
What Makes an Airbag Inflate? .......................1-58
How Does an Airbag Restrain? ......................1-58
What Will You See After an Airbag Inflates? .....1-59
Passenger Sensing System ............................1-60
Servicing Your Airbag-Equipped Vehicle ...........1-64
Adding Equipment to Your Airbag-Equipped


Vehicle ....................................................1-64
Restraint System Check ..................................1-65
Checking the Restraint Systems ......................1-65
Replacing Restraint System Parts


After a Crash ............................................1-66


1-1


Front Seats


Manual Seats


{CAUTION:


If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.


1-2


Your vehicle may have manual seats. To adjust the seat, lift the bar under the front of the seat to unlock it. Slide the seat to where you want it and release the bar. Try to move the seat back and forth with your body to be sure the seat is locked in place.


Power Seats


If your vehicle has power seats, the controls are located on the outboard side of the front seat cushions. (cid:127) Move the front of the horizontal control up or down


to raise or lower the front part of the cushion.


(cid:127) Move the rear of the horizontal control up or down


to raise or lower the rear part of the cushion. Lift up or push down on the center of the horizontal control to move the seat cushion up or down. To move the seat forward or rearward, slide the horizontal control forward or rearward.


The vertical control is used for reclining your seatback. See Reclining Seatbacks on page 1-4 for more information.


Power Lumbar


Your vehicle may have this feature. The driver’s and passenger’s seatback lumbar support can be adjusted by moving the control located on the outboard side of the seat cushions.


To increase or decrease support, hold the control forward or rearward. Keep in mind that as your seating position changes, as it may during long trips, so should the position of your lumbar support. Adjust the seat as needed.


1-3


(cid:127) (cid:127) Heated Seats


Reclining Seatbacks


If your vehicle is equipped with heated front seats, the buttons are located on the climate control panel.


There is one button for the driver and one for the front passenger. Each button has three settings, LO, HI and off. The active setting appears on the climate control panel display. The LO setting warms the seatback and cushion until the seat approximates normal body temperature. The HI setting has a slightly higher temperature. To turn on the heated seats, press the button once. The seat will heat to the HI setting. Press the button again to switch to the LO setting. Pressing the button a third time turns the system off. The heated seats can only be used when the ignition is turned on. When the vehicle is turned off, the heated seats automatically turn off. If you wish to have the heated seats on once the vehicle is restarted, press the button again.


1-4


Manual Recline Lever


If your front passenger’s seat has a manual reclining seatback, the lever is located on the outboard side of the seat. Lift the lever to release the seatback, then move the seatback to where you want it. Release the lever to lock the seatback in place.


{CAUTION:


If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.


To return the seatback to the upright position, pull up on the lever without applying pressure to the seatback.


Power Recliner


If your vehicle has power reclining seatbacks, the control is located on the outboard side of the front seats. Press the top of the vertical control forward or rearward to adjust the seatback angle.


1-5


{CAUTION:


Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cannot do their job when you are reclined like this. The shoulder belt cannot do its job. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.


Do not have a seatback reclined if your vehicle is moving.


1-6


Head Restraints


The front seat head restraints can be adjusted up and down. Pull up on the head restraint to raise it. Press the button located at the bottom of the head restraint and push the head restraint down to lower it.


Both the front and rear head restraints tilt forward and rearward, also.


Adjust your head restraint so that the top of the restraint is closest to the top of your head. This position reduces the chance of a neck injury in a crash. You can remove the rear head restraints. Press the button located on top of the seatback and pull up on the head restraint to remove it.


1-7


Rear Seats Split Folding Rear Seat Your vehicle may have a split folding rear seat. A split folding rear seat allows you to carry long cargo by folding down part or all of the rear seat. Before you can fold the rear seatback, you need to unlatch the center seatbelt buckle. Use the following steps to lower one or both of the rear seatbacks:


2. There is a tab located on the outboard sides of the seatback. Pull forward on the tab to unlock the seatback.


1. Insert a tool with a


small tip into the slot as shown to unlatch the seatbelt buckle. Then move the belt to the side so it is not in your way.


3. Fold the seatback down. This will allow you direct


access to the trunk.


4. Repeat Steps 2 and 3 to fold down the other


seatback.


1-8


{CAUTION:


If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatback to be sure it is locked.


{CAUTION:


A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.


To return the seatback to the upright position, do the following: 1. Lift the seatback up and push it back into place.


2. Reconnect the center


safety belt latch plate to the buckle as shown.


3. Make sure the seatback is locked into place by


pushing and pulling on it.


4. Repeat Steps 1 and 3 for the other seatback. When the seatback is not in use, it should be kept in the upright, locked position.


1-9


Safety Belts


Safety Belts: They Are for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts.


{CAUTION:


Do not let anyone ride where he or she cannot wear a safety belt properly. If you are in a crash and you are not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passengers’ belts are fastened properly too.


{CAUTION:


It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.


Your vehicle has a light that comes on as a reminder to buckle up. See Safety Belt Reminder Light on page 3-34.


1-10


Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.


In most states and in all Canadian provinces, the law says to wear safety belts. Here is why: They work. You never know if you will be in a crash. If you do have a crash, you do not know if it will be a bad one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter...a lot!


Take the simplest vehicle. Suppose it is just a seat on wheels.


1-11


Put someone on it.


Get it up to speed. Then stop the vehicle. The rider does not stop.


1-12


The person keeps going until stopped by something. In a real vehicle, it could be the windshield...


or the instrument panel...


1-13


Questions and Answers About Safety Belts


Q: Will I be trapped in the vehicle after an accident


if I am wearing a safety belt?


A: You could be — whether you are wearing a safety


belt or not. But you can unbuckle a safety belt, even if you are upside down. And your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted.


Q: If my vehicle has airbags, why should I have to


wear safety belts?


A: Airbags are in many vehicles today and will be in


most of them in the future. But they are supplemental systems only; so they work with safety belts — not instead of them. Every airbag system ever offered for sale has required the use of safety belts. Even if you are in a vehicle that has airbags, you still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions.


or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense.


1-14


Q: If I am a good driver, and I never drive far from


home, why should I wear safety belts?


A: You may be an excellent driver, but if you are in an


accident — even one that is not your fault — you and your passengers can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone.


How to Wear Safety Belts Properly This part is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be riding in your vehicle, see Older Children on page 1-29 or Infants and Young Children on page 1-32. Follow those rules for everyone’s protection. First, you will want to know which restraint systems your vehicle has. We will start with the driver position.


Driver Position Lap-Shoulder Belt The driver has a lap-shoulder belt. Here is how to wear it properly. 1. Close and lock the door. 2. Adjust the seat so you can sit up straight. To see


how, see “Seats” in the Index.


3. Pick up the latch plate and pull the belt across you.


Do not let it get twisted. The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.


1-15


4. Push the latch plate into the buckle until it clicks.


Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 1-28. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.


The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there is a sudden stop or crash, or if you pull the belt very quickly out of the retractor.


5. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder belt.


1-16


Q: What is wrong with this?


{CAUTION:


You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body.


A: The shoulder belt is too loose. It will not give nearly


as much protection this way.


1-17


Q: What is wrong with this?


{CAUTION:


You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you.


A: The belt is buckled in the wrong place.


1-18


Q: What is wrong with this?


{CAUTION:


You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which are not as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen.


A: The shoulder belt is worn under the arm. It should


be worn over the shoulder at all times.


1-19


Q: What is wrong with this?


{CAUTION:


You can be seriously injured by a twisted belt. In a crash, you would not have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to fix it.


A: The belt is twisted across the body.


1-20


To unlatch the belt, just push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle.


Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts.


A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.


1-21


Right Front Passenger Position To learn how to wear the right front passenger’s safety belt properly, see Driver Position on page 1-15. The right front passenger’s safety belt works the same way as the driver’s safety belt — except for one thing.


Rear Seat Passengers It is very important for rear seat passengers to buckle up! Accident statistics show that unbelted people in the rear seat are hurt more often in crashes than those who are wearing safety belts. Rear passengers who are not safety belted can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts.


If the belt stops before it reaches the buckle, tilt the latch plate and keep pulling until you can buckle the belt.


1-22


Lap-Shoulder Belt All rear seat positions have lap-shoulder belts. Here is how to wear one properly.


1. Pick up the latch plate and pull the belt across you.

Loading...
x