2005 Cadillac CTS Owners Manual

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avoid a ring effect. 5. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 6. When the stain is removed, blot the cleaned area with another dry clean, soft white cloth. Using Cleaner on Fabric 1. First, try the cleaner in an inconspicuous area to make sure the cleaner does not affect the color of the fabric. 2. For liquids: blot the stain with a clean, soft white cloth. For solids: remove as much as possible and then vacuum or brush. 3. Spray a small amount of the cleaner onto a clean, soft white cloth. Do not apply spray directly to the fabric. 4. Start cleaning from the seams into the stain to avoid a ring effect. 5. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 6. When the stain is removed, blot the cleaned area with another dry clean, soft white cloth. 7. If the cleaner leaves a ring effect, follow up with the club soda water instructions given earlier in this section. Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee, tea, milk, fruit, fruit juice, jelly, cheese, chocolate, vomit, urine, and blood can be removed using the club soda water instructions given earlier in this section. If an odor lingers after cleaning vomit or urine, treat the area with a water and baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Let dry. Stains caused by oil and grease can be cleaned with an approved GM cleaner and a clean, white cloth. 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry completely. 3. If a stain remains, follow the cleaner instructions described earlier. Vinyl Use warm water and a clean cloth. • Rub with a clean, damp cloth to remove dirt. This may have to be done more than once. • Things like tar, asphalt, and shoe polish will stain if they are not removed quickly. Use a clean cloth and vinyl cleaner. See your dealer for this product. 5-89 Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. • For stubborn stains, use a leather cleaner. • Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish, or shoe polish on leather. • Soiled or stained leather should be cleaned immediately. If dirt is allowed to work into the ﬁnish, it can harm the leather. Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface ﬁnish. Wood Panels Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Speaker Covers Vacuum around a speaker cover gently, so that the speaker will not be damaged. Clean spots with just water and mild soap. Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust ﬁlms on interior glass. See VehicleCare/AppearanceMaterialsonpage5-95. Notice: If you use abrasive cleaners when cleaning glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger and the integrated radio antenna. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. 5-90 Care of Safety Belts Keep belts clean and dry. {CAUTION: Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See RecommendedFluidsandLubricantsonpage6-13. Washing Your Vehicle The paint ﬁnish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s ﬁnish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See VehicleCare/AppearanceMaterialsonpage5-95. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be ﬂushed promptly and not allowed to dry on the surface, or they could stain. Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under WashingYourVehicleonpage5-91. 5-91 Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint ﬁnish. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page5-95. The vehicle has a “basecoat/clearcoat” paint ﬁnish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To help keep the paint ﬁnish looking new, keep the vehicle in a garage or covered whenever possible. Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. 5-92 Aluminum or Chrome-Plated Wheels The vehicle may be equipped with either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: If you use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of your vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. 5-93 At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your GM dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of ﬁnish damage can be corrected in your GM dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. 5-94 Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products. Description Usage Polishing Cloth Wax-Treated Tar and Road Oil Remover Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Chrome Cleaner and Polish Use on chrome or stainless steel. White Sidewall Tire Cleaner Removes soil and black marks from whitewalls. Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer Cleans vinyl tops, upholstery, and convertible tops. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on and wipe off. Description Usage Swirl Remover Polish Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Removes swirl marks, ﬁne scratches, and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. See your General Motors parts department for these products. See RecommendedFluidsandLubricants onpage6-13. 5-95 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The 8th character in your VIN is the engine code. This code will help you identify your engine, speciﬁcations and replacement parts. Service Parts Identiﬁcation Label You will ﬁnd this label in the trunk. It is very helpful if you ever need to order parts. On this label, you will ﬁnd the following: • VIN • Model designation • Paint information • Production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. 5-96 Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page1-62. Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker. If the wiper motor overheats due to heavy snow, the wipers will stop until the motor cools and will then restart. Power Windows and Other Power Options Circuit breakers protect the power windows and power seats. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If a fuse blows, see your dealer for service immediately. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the correct amperage. Replace it as soon as you can. The fuses are located in three fuse blocks, one located in the engine compartment on the passenger’s side and the other two under the rear seat. 5-97 Underhood Fuse Block To access the fuses, push in the two tabs located on each side of the fuse block cover. Then lift the cover off. The underhood fuse block is located in the engine compartment on the passenger’s side of the vehicle. See EngineCompartmentOverviewonpage5-12 for more information on location. Relays LO SPEED FAN RELAY MINI Usage Low Speed Fan Motor HI SPEED FAN RELAY MINI High Speed Fan Motor ACCESSORY RELAY MINI Accessory Power Outlets S/P FAN RELAY MINI Series/Parallel Fan 5-98 Relays Usage PARK LAMP RELAY MICRO Parking Lamps HORN RELAY Horn MICRO HI BEAM RELAY MICRO High-Beam Headlamps DRL RELAY MICRO-OPT Daytime Running Lamps LO BEAM RELAY/HID MINI-OPT Low-Beam HID Headlamps HDLP WASH RELAY MINI-OPT SPARE BLOWER Headlamp Washer Motor Not Used Front Blower RELAY MINI FOG LAMP RELAY MICRO Fog Lamps MAIN RELAY Powertrain/ECM MICRO CMP CLU Starter Solenoid STARTER RELAY MINI RELAY MICRO Compressor Clutch IGN-1 RELAY Ignition Switch (ON) MICRO Wiring Usage Harnesses BODY W/H Wiring Harness Connection Wiring Harness Connection Engine Wiring Harness Connection Forward Lamp Wiring Harness Connection I/P W/H ENG W/H FORWARD LAMP J Cases R REAR R REAR L REAR L REAR HI FAN LO FAN BLOWER STARTER ABS Usage RRPDB (Passenger’s Side Rear Power Distribution Box) RRPDB (Passenger’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) High Cooling Fan Motor Low Cooling Fan Motor PWM Fan Motor Assembly Starter Solenoid Anti-Lock Brake System 5-99 Fuses RT PARK HORN Usage Passenger’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly Dual Horn Assembly LT HI BEAM Driver’s Side High-Beam Headlamp LT LOW BEAM Driver’s Side Low-Beam Headlamp RT LOW BEAM Passenger’s Side Low-Beam Headlamp RT HI BEAM Passenger’s Side High-Beam Headlamp Manual Transmission Output Speed Sensor Not Used ECM (Electronic Control Module), TCM (Transmission Control Module), PASS-Key® III+ Module Driver’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly Rear License Plate Assembly, Dash Integrated Module (DIM) DIM, ALDL (Assembly Line Data Link) Turn Signal/Hazard Flasher Module TOS SPARE THEFT LT PARK DIMMING DIM/ALDL FLASHER 5-100 Fuses ECM STRG CTLS HTR VLV/ CLTCH WASH NOZ PRE O2/CAM TCM/IPC SPARE Usage Electronic Control Module Steering Wheel Control Pad, Headlamp Switch Heater Valve, Clutch Switch (Normal Closed), Clutch Switch (Normal Open), Jumper to Start Relay Coil for Automatic Transmission Driver’s and Passenger’s Side Heated Washer Nozzles Driver’s & Passenger’s Side Oxygen Sensors, CAM Phaser, Canister Purge TCM, ECM and IPC (Instrument Panel Cluster) Not Used IGN MOD/MAF Front Bank Ignition Modules ELEC PRNDL Electronic PRNDL SPARE SPARE IGN SW Not Used Not Used Ignition Switch (Power to IGN-3 and CRANK) VOLT CHECK DIM (Dash Integration Module) Fuses ECM/TCM Usage TCM (Transmission Control Module), ECM (Electronic Control Module), IPC (Instrument Panel Cluster), PASS-Key® III+ Module WPR MOD Windshield Wiper Module Assembly ODD INJ/COILS Odd Ignition Coils, Fuel Injectors, Odd Injection Coils COMP CLUTCH Compressor Clutch WPR SW FOG LAMP OUTLET POST 02 I/P OUTLET CCP EVEN INJ/COILS SPARE SPARE SPARE Windshield Wiper/Washer Switch Fog Lamps Center Console Accessory Power Outlet Driver’s and Passenger’s Side Oxygen Sensors, LRPDB (Pusher Cooling Fan Relay) Instrument Panel Accessory Power Outlet Climate Control Even Injection Coils Not Used Not Used Not Used Circuit Breakers HDLP WASH C/B-OPT Usage Headlamp Washer Motor Rear Underseat Fuse Block To access the rear underseat fuse blocks, you will have to ﬁrst remove the rear seat cushion. Removing the Rear Seat Cushion Notice: If, when removing or reinstalling the rear seat, you do not do it carefully, you could damage the fuse center. Avoid contact between the rear seat and the fuse center whenever you remove or reinstall the rear seat. To remove the rear seat cushion, do the following: 1. Pull up on the front of the cushion to release the front hooks. 2. Pull the cushion up and out toward the front of the vehicle. 3. Slide the cushion out one of the rear doors and set it aside. 5-101 Rear Pass-Through Seat Split-Folding Rear Seat 5-102 {CAUTION: A safety belt that is not properly routed through the seat cushion or is twisted will not provide the protection needed in a crash. If the safety belt has not been routed through the seat cushion at all, it will not be there to work for the next passenger. The person sitting in that position could be badly injured. After reinstalling the seat cushion, always check to be sure that the safety belts are properly routed and are not twisted. To reinstall the rear seat cushion, do the following: 1. Position the seat cushion so that you can route the safety belts through the proper slots in the seat cushion. 2. Slide the rear of the cushion up and under the seatback so the rear-locating guides hook into the wire loops on the back frame. 3. With the seat cushion lowered, push rearward and then press down on the seat cushion until the seat cushion snaps into place. 4. Push and pull on the seat cushion to make sure it is locked into place. 5. Check to make sure the safety belts are properly routed and that no portion of any safety belt is trapped under the seat cushion. 5-103 Rear Underseat Fuse Block (Driver’s Side) The driver’s side rear fuse block is located under the rear seat on the driver’s side of the vehicle. The rear seat cushion must be removed to access the rear fuse block. See “Removing the Rear Seat Cushion” listed previously. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off. 5-104 Fuses SPARE SPARE AUDIO SPARE Usage Not Used Not Used Radio, OnStar Module Not Used REAR DR MOD Rear Door Modules SPARE DRIVER DR MOD BAS HDLP LEVELING SPARE CCP IGN 3 SPARE Not Used Driver’s Door Module Taillamps, Center High-Mounted Stoplamp, Flasher Module, ABS Module, Trailer Lamps Headlamp Leveling System Chassis Sensors (Export Only) Not Used CCP (Climate Control Panel) Heated Seat Modules, Air Inlet Motor, Shifter Assembly Not Used Usage Relays Usage Fuses SPARE Not Used FUSE PULLER Fuse Puller Driver’s Heated Seat Module Driver’s Power Seat Switch, Memory Seat Module DR RELEASE Trunk Release Motor REVERSE ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Not Used Taillamp Assemblies, Front Position Lamp Assemblies L FRT HTD SEAT MOD MEM/ADAPT SEAT TRUNK LAMP SPARE POSITION LAMP J Cases AMP Usage Audio Ampliﬁer PUSHER FAN Pusher Fan (Export Only) Relays BAS RELAY MINI Usage Brake Apply Sensor PUSHER FAN Pusher Fan (Export Only) L POSITION RELAY MICRO Driver’s Side Position Lamp TRK DR REL SOL RELAY Trunk Release Motor MICRO REV LAMP RELAY MICRO ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly R POSITION RELAY MICRO Passenger’s Side Position Lamp Heated Seat Modules, Air Inlet IGN 3 RELAY Motor, Shifter Assembly MICRO STANDING LAMP RLY MICRO Control for Position Lamp Relays Circuit Breakers SEAT C/B Usage Power Seat Switches, Memory Seat Module Misc. JOINT Usage CONNECTOR Joint Connector 5-105 Rear Underseat Fuse Block (Passenger’s Side) The passenger’s side rear fuse block is located under the rear seat on the passenger’s side of the vehicle. The rear seat cushion must be removed to access the rear fuse block. See “Removing the Rear Seat Cushion” listed previously. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off. 5-106 Fuses Usage TRUNK DIODE Trunk Lamp POWER SOUNDER Power Sounder, Inclination Sensor SPARE Not Used CANISTER VENT FUEL PUMP MTR Canister Vent Solenoid Fuel Pump Motor SPARE R FRT HTD SEAT MOD SPARE AIR BAG RIM ABS SPARE SPARE Not Used Passenger’s Side Heated Seat Module Not Used SDM (Sensing Diagnostic Module) ISRVM (Inside Rearview Mirror), Power Sounder, RIM Anti-Lock Brake System Not Used Not Used Fuses SPARE Not Used Usage FUSE PULLER Fuse Puller LAMP INTERIOR Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly PSGR DR MOD Right Front Passenger Door Module RIM/IGN SW RIM (Rear Integration Module), Ignition Switch, Key Lock Cylinder REAR FOG LAMP SPARE TV/VICS Rear Fog Lamps (Export Only) Not Used TV Tuner Assembly (Export Only), VICS (Vehicle Information Communication System) Module J Cases Usage REAR DEFOG Rear Window Defogger Element SUNROOF MOD Power Sunroof Module Relays SPARE Not Used Usage REAR DEFOG RELAY MINI Rear Window Defogger Relays SPARE Not Used Usage REAR FOG LAMP RLY MICRO FUEL PUMP MOTOR RLY MICRO INT LAMP RELAY MICRO IGN 1 RELAY MICRO Circuit Breakers DR MOD PWR C/B Rear Fog Lamps (Export Only) Fuel Pump Motor Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly Ignition Switch Usage Door Modules Usage Misc. JOINT CONNECTOR Joint Connector 5-107 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See RecommendedFluidsand Lubricants on page6-13 for more information. Application Air Conditioning Refrigerant R134a Cooling System 2.8L HFV6 3.6L HFV6 5.7L V8 Engine Oil with Filter Fuel Tank Transmission Capacities English 1.3 lbs 10.6 quarts 12.0 quarts 13.4 quarts 6.0 quarts 17.5 gallons Metric 0.59 kg 10.0 L 11.3 L 12.7 L 5.7 L 66.2 L Automatic 6-Speed Manual – CTS 6-Speed Manual – CTS-V 8.5 L 1.8 L 3.5 L (140 Y) All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. 9.0 quarts 1.9 quarts 3.7 quarts Wheel Nut Torque 100 ft lb 5-108 Engine 2.8L HFV6 3.6L HFV6 5.7L V8 Engine Speciﬁcations VIN Code Transmission Automatic 6-Speed Manual Automatic 6-Speed Manual 6-Speed Manual Spark Plug Gap 0.043 inches (1.1 mm) 0.043 inches (1.1 mm) 0.040 inches (1.01 mm) CTS-V Engine Data Engine Horsepower Torque Displacement Compression Ratio 5.7L V8 (LS6) 400 hp @ 6000 rpm 395 ft lb @ 4800 rpm 5.7 L 10.5:1 5-109 - NOTES 5-110 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using Your Maintenance Schedule ....................6-3 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-6 Maintenance Footnotes ...................................6-8 Owner Checks and Services ............................6-9 At Each Fuel Fill ..........................................6-10 At Least Once a Month .................................6-10 At Least Once a Year ...................................6-10 Recommended Fluids and Lubricants ...............6-13 Normal Maintenance Replacement Parts ..........6-15 Maintenance Record .....................................6-16 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. HaveyoupurchasedtheGMProtectionPlan? ThePlansupplementsyournewvehiclewarranties. SeeyourWarrantyandOwnerAssistancebooklet oryourdealerfordetails. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. 6-2 Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench dealer. This schedule is for vehicles that: • carry passengers and cargo within recommended limits. You will ﬁnd these limits on the tire and loading information label. See LoadingYourVehicle on page4-33. • are driven on reasonable road surfaces within legal driving limits. • use the recommended fuel. See GasolineOctane on page5-5. The services in ScheduledMaintenanceonpage6-4 should be performed when indicated. See Additional RequiredServicesonpage6-6 and Maintenance Footnotes on page6-8 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench dealer to have a qualiﬁed technician do the work. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench dealer do these jobs. When you go to your GM Goodwrench dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. 6-3 If you want to get service information, see Service PublicationsOrderingInformationonpage7-12. OwnerChecksandServicesonpage6-9tells you what should be checked, when to check it and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids and lubricants to use are listed in RecommendedFluidsandLubricants onpage6-13 and NormalMaintenanceReplacement Partsonpage6-15. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. Scheduled Maintenance When the Change Engine Oil message in the Driver Information Center (DIC) comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. 6-4 If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See EngineOilLifeSystemonpage5-20 for information on the Engine Oil Life System and resetting the system. When the Change Engine Oil message appears, certain services, checks and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the change engine oil message comes on within 10 months since vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See EngineOilonpage5-16. Reset oil life system. See EngineOilLifeSystemonpage5-20. AnEmissionControl Service. Visually check for any leaks or damage. Seefootnote(k). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See EngineAir Cleaner/Filteronpage5-22. AnEmissionControlService.Seefootnote†. Rotate tires and check inﬂation pressures and wear. See Tiresonpage5-54. Inspect brake system. Seefootnote(a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. Seefootnote(b). Inspect engine cooling system. Seefootnote(c). Inspect wiper blades. Seefootnote(d). Inspect restraint system components. Seefootnote(e). Lubricate body components. Seefootnote(f). Replace passenger compartment air ﬁlter. Seefootnote(g). • • • • • • • • • • • • • • • • • • • • 6-5 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Additional Required Services 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) • • • • • • • • • • • • • • • • • • • • • • • Service and Miles (Kilometers) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See EngineAirCleaner/Filteron page5-22. AnEmissionControl Service. Change automatic transmission ﬂuid and ﬁlter (severe service only). Seefootnote(h). Replace spark plugs. AnEmission ControlService. Engine cooling system service (or every 5 years, whichever occurs ﬁrst). AnEmissionControlService. Seefootnote(i). 6-6 Additional Required Services (cont’d) Service and Miles (Kilometers) Inspect engine accessory drive belt. AnEmissionControlService. Replace fuel ﬁlter. AnEmission ControlService. CTS-V Only: Change brake ﬂuid (severe service only). Seefootnote(l). CTS-V Only: Change hydraulic clutch ﬂuid (severe service only). Seefootnote(l). CTS-V Only: Change 6-speed manual transmission ﬂuid (severe service only). Seefootnotes(l) and(m). CTS-V Only: Change rear axle ﬂuid (severe service only). Seefootnotes(l)and(m). 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) • • • • • • • • • • • • • • • • • • • • 6-7 (d) Visuallyinspectwiperbladesforwearorcracking. Replacebladeinsertsthatappearwornordamaged orthatstreakormissareasofthewindshield. (e) Makesurethesafetybeltreminderlightandallyour belts,buckles,latchplates,retractorsandanchorages areworkingproperly.Lookforanyotherlooseor damagedsafetybeltsystemparts.Ifyouseeanything thatmightkeepasafetybeltsystemfromdoingits job,haveitrepaired.Haveanytornorfrayedsafetybelts replaced.Alsolookforanyopenedorbrokenairbag coverings,andhavethemrepairedorreplaced. (Theairbagsystemdoesnotneedregularmaintenance.) (f) Lubricateallkeylockcylinders.Lubricateallbody doorhinges.Lubricateallhingesandlatches,including thoseforthehood,rearcompartment,consoledoor andanyfoldingseathardware.Morefrequentlubrication mayberequiredwhenexposedtoacorrosive environment.Applyingsiliconegreaseonweatherstrips withacleanclothwillmakethemlastlonger,seal betterandnotstickorsqueak. (g) Ifyoudriveregularlyunderdustyconditions,the ﬁltermayrequirereplacementmoreoften. Maintenance Footnotes † TheU.S.EnvironmentalProtectionAgencyorthe CaliforniaAirResourcesBoardhasdeterminedthatthe failuretoperformthismaintenanceitemwillnotnullify theemissionwarrantyorlimitrecallliabilitypriorto thecompletionofthevehicle’susefullife.We,however, urgethatallrecommendedmaintenanceservicesbe performedattheindicatedintervalsandthe maintenanceberecorded. (a) Visuallyinspectbrakelinesandhosesforproper hook-up,binding,leaks,cracks,chaﬁng,etc.Inspect discbrakepadsforwearandrotorsforsurface condition.Inspectotherbrakeparts,includingcalipers, parkingbrake,etc. (b) Visuallyinspectfrontandrearsuspensionand steeringsystemfordamaged,looseormissingparts orsignsofwear.Inspectpowersteeringlinesandhoses forproperhook-up,binding,leaks,cracks,chaﬁng,etc. (c) Visuallyinspecthosesandhavethemreplacedif theyarecracked,swollenordeteriorated.Inspect allpipes,ﬁttingsandclamps;replacewithgenuine GMpartsasneeded.Tohelpensureproperoperation, apressuretestofthecoolingsystemandpressure capandcleaningtheoutsideoftheradiatorand airconditioningcondenserisrecommendedatleast onceayear. 6-8 (h) Changeautomatictransmissionﬂuidandﬁlterifthe vehicleismainlydrivenunderoneormoreofthese conditions: − Inheavycitytrafficwheretheoutsidetemperature regularlyreaches90°F(32°C)orhigher. − Inhillyormountainousterrain. − Whendoingfrequenttrailertowing. − Usessuchashighperformanceoperation. Ifyoudonotuseyourvehicleunderanyofthese conditions,theﬂuidandﬁlterdonotrequirechanging. (i) Drain,ﬂushandreﬁllcoolingsystem.SeeEngine Coolantonpage5-26 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and ﬁller neck. Pressure test the cooling system and pressure cap. (k) Aﬂuidlossinanyvehiclesystemcouldindicate aproblem.Havethesysteminspectedandrepairedand theﬂuidlevelchecked.Addﬂuidifneeded. (l) Changeﬂuidifthevehicleisusedforhigh performanceoperation. (m) Changeﬂuidwheneverthevehiclehasbeendriven for3,000miles(5000km)withthetransmission temperatureat290°F(143°C)orhigherwithoutusing anauxiliaryﬂuidcooler.SeeMessageCenter(CTS-V) onpage3-52 and TransmissionFluidHotMessage on page3-55. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in RecommendedFluidsandLubricantsonpage6-13. 6-9 At Each Fuel Fill Itisimportanttoperformtheseunderhoodchecksat eachfuelﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See EngineOilonpage5-16 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page5-26 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer tank and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Visually inspect your tires and make sure tires are inﬂated to the correct pressures. Do not forget to check your spare tire. See Tiresonpage5-54 for further details. Check to make sure the spare tire is stored securely. Push, pull and then try to turn the spare tire. If it moves, tighten it. See ChangingaFlatTireon page5-76. At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 6-10 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page2-34 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, contact your GM Goodwrench dealer for service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch pedal down halfway and try to start the engine. The starter should work only when the clutch pedal is pushed down all the way to the ﬂoor. If the starter works when the clutch is not pushed all the way down, contact your GM Goodwrench dealer for service. Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See ParkingBrake on page2-34 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench dealer for service. 6-11 Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. • To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to OFF in each shift lever position. • With an automatic transmission, the ignition should turn to OFF only when the shift lever is in PARK (P). The key should come out only in OFF. • With a manual transmission, the ignition should turn to OFF only when the key release button is pressed. The key should come out only in OFF. Contact your GM Goodwrench dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. 6-12 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number or speciﬁcation may be obtained from your dealer. Usage Fluid/Lubricant Engine Oil The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identiﬁed as synthetic, and should also be identiﬁed with the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench oil meets all the requirements for your vehicle. For the proper viscosity, see EngineOilonpage5-16. Usage Fluid/Lubricant Engine Coolant Hydraulic Brake System 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See EngineCoolantonpage5-26. Delco Supreme 11® Brake Fluid or equivalent DOT-3 brake ﬂuid. Windshield Washer Solvent GM Optikleen® Washer Solvent. Hydraulic Clutch System Parking Brake Cable Guides Hydraulic Clutch Fluid (GM Part No. U.S. 12345347, in Canada 10953517) or equivalent DOT-3 brake ﬂuid. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Power Steering System GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). 6-13 Usage Fluid/Lubricant Usage Fluid/Lubricant Manual Transmission Automatic Transmission DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Speciﬁcation” on the label. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Speciﬁcation” on the label. Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Floor Shift Linkage Rear Axle Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Speciﬁcation 9986115. 6-14 SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Speciﬁcation 9986115. With a complete drain and reﬁll add 4 ounces (118 ml) of Limited-Slip Axle Lubricant Additive (GM Part No. U.S. 1052358, in Canada 992694) where required. See RearAxleonpage5-48 Lubriplate Lubricant Aerosol GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Rear Axle (Limited-Slip Differential) Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Conditioning Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number or speciﬁcation can be obtained from your dealer. Part Engine Air Cleaner/Filter Engine Oil Filter 2.8L HFV6 3.6L HFV6 5.7L V8 Passenger Compartment Air Filter Element Spark Plugs 2.8 L HFV6 3.6 L HFV6 5.7 L V8 Wiper Blades (Hook Type) Driver’s Side – 22 inches (56.5 cm) Passenger’s Side – 21 inches (53.3 cm) GM Part Numbers 25728874 ACDelco® Part Numbers A2029C 25177917 25177917 25010633 25740404 12565996 12565996 12571164 12367281 88892785 PF2129 PF2129 PF44 — 41-988 41-988 41-985 8-2221 8-2211 6-15 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See MaintenanceRequirementsonpage6-2 in this section. Any additional information from OwnerChecksandServicesonpage6-9can be added on the following record pages. Also, you should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-16 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance and Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ...............................................7-4 Customer Assistance Offices ............................7-4 GM Mobility Program for Persons with Disabilities ..................................................7-6 Roadside Service ...........................................7-6 Courtesy Transportation ...................................7-8 Vehicle Data Collection and Event Data Recorders ................................................7-10 Reporting Safety Defects ................................7-11 Reporting Safety Defects to the United States Government ..........................7-11 Reporting Safety Defects to the Canadian Government ................................7-11 Reporting Safety Defects to General Motors .........................................7-12 Service Publications Ordering Information ...............................................7-12 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada, Canadian Cadillac Customer Communication Centre by calling 1-888-446-2000. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. • Dealership name and location. • Vehicle delivery date and present mileage. When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 Online Owner Center The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner’s manual (United States only). • Keep track of your vehicle’s service history and maintenance schedule. • Find GM dealers for service nationwide. • Receive special promotions and privileges only available to members (United States only). Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com. (United States) or My GM Canada within www.gmcanada.com (Canada). Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center. United States — Customer Assistance Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 1-800-458-8006 1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 Fax Number: 313-381-0022 7-4 Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Canadian Cadillac Customer Communication Centre, 163-005 1908 Colonel Sam Drive

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2005 Cadillac CTS Owners Manual