2003 Cadillac CTS Owners Manual

you could damage the surface. Do not use chrome polish on aluminum wheels. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.

Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.

NOTICE:

When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires.

Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.

6-55

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection.

At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Cadillac will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

6-56

GM Vehicle Care/Appearance Materials

6-57

Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label in the trunk. It’s very helpful if you ever need to order parts. On this label is: D your VIN, D the model designation, D paint information and D a list of all production options and special

equipment.

Be sure that this label is not removed from the vehicle.

6-58

Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker. If the wiper motor overheats due to heavy snow, the wipers will stop until the motor cools and will then restart. Power Windows and Other Power Options Circuit breakers protect the power windows and power seats. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.

Electrical System Add-On Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index.

6-59

Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If a fuse blows, see your dealer for service immediately. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Pick some feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is the correct amperage. Replace it as soon as you can. The fuses are located in three fuse blocks, one located in the engine compartment on the passenger’s side and the other two under the rear seat.

6-60

Underhood Fuse Block

The underhood fuse block is located in the engine compartment on the passenger’s side of the vehicle. See “Engine Compartment Overview” in the Index for more information on location. To access the fuses, push in the two tabs located on each side of the fuse block cover. Then lift the cover off.

Relays ACCESSORY RELAY MINI S/P FAN RELAY MINI PARK LAMP RELAY MICRO HORN RELAY MICRO HI BEAM RELAY MICRO DRL RELAY MICRO - OPT LO BEAM RELAY/HID MINI - OPT HDLP WASH RELAY MINI - OPT CIGAR RELAY MINI

Usage Accessory Power Outlets

Series/Parallel Fan

Parking Lamps

Horn

High-Beam Headlamps

Daytime Running Lamps

Low-Beam HID Headlamps (Option)

Headlamp Washer Motor (Option)

Cigarette Lighter (Option)

6-61

Relays LO SPEED FAN RELAY MINI HI SPEED FAN RELAY MINI

Usage Low Speed Fan Motor

High Speed Fan Motor

Usage Front Blower

Fog Lamps

Powertrain/ECM

Starter Solenoid

Compressor Clutch

Ignition Switch (ON)

Usage

Wiring Harness Connection Wiring Harness Connection Engine Wiring Harness Connection

Relays BLOWER RELAY MINI FOG LAMP RELAY MICRO MAIN RELAY MICRO STARTER RELAY MINI CMP CLU RELAY MICRO IGN-1 RELAY MICRO Wiring Harnesses BODY W/H BODY W/H ENG W/H

6-62

J Cases R REAR

R REAR

L REAR

L REAR

HI FAN LO FAN BLOWER STARTER EBCM Mini Fuses RT PARK

HORN

Usage RRPDB (Passenger’s Side Rear Power Distribution Box) RRPDB (Passenger’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) High Cooling Fan Motor Low Cooling Fan Motor PWM Fan Motor Assembly Starter Solenoid Electronic Brake Control Module Usage Passenger’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly Dual Horn Assembly

Mini Fuses LT HI BEAM

Usage Driver’s Side High-Beam Headlamp

LT LOW BEAM Driver’s Side Low-Beam

Headlamp

RT LOW BEAM Passenger’s Side Low-Beam

RT HI BEAM

SPARE SPARE THEFT

LT PARK

Headlamp Passenger’s Side High-Beam Headlamp Not Used Not Used ECM (Electronic Control Module), TCM (Transmission Control Module), PASS-Key III+ Module Driver’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly

LIC/DIMMING Rear License Plate

Assembly, DIM

Mini Fuses DIM/ALDL

FLASHER

MANIFOLD

STRG CTLS

HTR VLV/CLTCH

WASH NOZ

ECM TCM/IPC

SPARE IGN MOD

Usage DIM, ALDL (Assembly Line Data Link) Turn Signal/Hazard Flasher Module Manifold Flaps 1 and 2, Air Mass Meter, Canister Purge Valve Steering Wheel Control Pad, Headlamp Switch Heater Valve, Clutch Switch (Normal Closed), Clutch Switch (Normal Open), Jumper to Start Relay Coil for Automatic Transmission Driver’s and Passenger’s Side Heated Washer Nozzles Electronic Control Module TCM, ECM and IPC (Instrument Panel Cluster) Not Used Front Bank Ignition Modules

6-63

Usage Electronic PRNDL TCC/ET Brake Switch (Extended Travel), TCC/ET Brake Switch (Cruise Disable) Stop Lamp Switch Ignition Switch (Power to IGN-3
and CRANK) DIM (Dash Integration Module) TCM (Transmission Control Module), ECM (Electronic Control Module), IPC (Instrument Panel Cluster), PASS-Key III+ Module Windshield Wiper Module Assembly Fuel Injectors Compressor Clutch

Windshield Wiper/Washer Switch

Mini Fuses FOG LAMP OUTLET

POST 02

I/P OUTLET

CCP PRE 02

SPARE SPARE SPARE Circuit Breakers HDLP WASH C/B - OPT

Usage Fog Lamps Center Console Accessory Power Outlet Driver’s and Passenger’s Side Oxygen Sensors, LRPDB (Pusher Cooling Fan Relay) Instrument Panel Accessory Power Outlet Climate Control Panel Driver’s and Passenger’s Side Oxygen Sensors, Transmission Output Speed Sensor Not Used Not Used Not Used Usage

Headlamp Washer Motor (Option)

Mini Fuses ELEC PRNDL TCC/ET

STOP LP SW IGN SW

VOLT CHECK ECM/TCM

WPR MOD

INJ COMP CLUTCH WPR SW

6-64

Removing the Rear Seat Cushion

NOTICE:

A fuse center is located under the rear seat cushion. To help avoid damage to the fuse center, be careful when removing or reinstalling the seat cushion.

To remove the rear seat cushion, do the following: 1. Pull up on the front of the cushion to release the

front hooks.

2. Pull the cushion up and out toward the front of

the vehicle.

3. Slide the cushion out one of the rear doors and set

it aside.

Rear Pass-Through Seat

6-65

CAUTION:

A safety belt that isn’t properly routed through the seat cushion or is twisted won’t provide the protection needed in a crash. If the safety belt hasn’t been routed through the seat cushion at all, it won’t be there to work for the next passenger. The person sitting in that position could be badly injured. After reinstalling the seat cushion, always check to be sure that the safety belts are properly routed and are not twisted.

Split-Folding Rear Seat

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To reinstall the rear seat cushion, do the following: 1. Position the seat cushion so that you can route the safety belts through the proper slots in the seat cushion.

2. Slide the rear of the cushion up and under the

seatback so the rear-locating guides hook into the wire loops on the back frame.

3. With the seat cushion lowered, push rearward and then press down on the seat cushion until the seat cushion snaps into place.

4. Push and pull on the seat cushion to make sure it is

locked into place.

5. Check to make sure the safety belts are properly

routed and that no portion of any safety belt is trapped under the seat cushion.

Rear Underseat Fuse Block (Driver’s Side)

The driver’s side rear fuse block is located under the rear seat on the driver’s side of the vehicle. The rear seat cushion must be removed to access the rear fuse block. See “Removing the Rear Seat Cushion” listed previously. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off.

6-67

Relays TRK DR REL SOL RELAY MICRO REV LAMP RELAY MICRO Minifuses L FRT HTD SEAT MOD MEM/ADAPT SEAT TRUNK DR RELEASE REVERSE LAMP SPARE POSITION LAMP SPARE SPARE AUDIO

Usage Trunk Release Motor

ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Usage Driver’s Heated Seat Module

Driver’s Power Seat Switch, Memory Seat Module Trunk Release Motor

ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Not Used Taillamp Assemblies, Front Position Lamp Assemblies Not Used Not Used Radio, OnStar Module

Usage Not Used Not Used Not Used Pusher Fan (Export Only) Driver’s Side Position Lamp

Passenger’s Side Position Lamp

Heated Seat Modules, Air Inlet Motor, Shifter Assembly Control for Position Lamp Relays

Relays SPARE SPARE SPARE PUSHER FAN L POSITION RELAY MICRO R POSITION RELAY MICRO IGN 3 RELAY MICRO STANDING LAMP RLY MICRO

6-68

Usage Not Used

Minifuses SPARE REAR DR MOD Rear Door Modules SPARE DRIVER DR MOD SPARE HDLP LEVELING EBCM

Not Used Driver’s Door Module

Not Used Headlamp Leveling System Chassis Sensors (Export Only) EBCM (Electronic Brake Control Module) CCP (Climate Control Panel) Heated Seat Modules, Air Inlet Motor, Shifter Assembly Usage Audio Amplifier Pusher Fan (Export Only) Usage

CCP IGN 3

J Cases AMP PUSHER FAN Circuit Breakers SEAT C/B

Rear Underseat Fuse Block (Passenger’s Side)

The passenger’s side rear fuse block is located under the rear seat on the passenger’s side of the vehicle. The rear seat cushion must be removed to access the rear fuse block. See “Removing the Rear Seat Cushion” listed previously. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off.

Power Seat Switches, Memory Seat Module

6-69

Minifuses SPARE SPARE POWER SOUNDER SPARE TRUNK LAMP FUEL PUMP MTR AFTERBOIL R FRT HTD SEAT MOD SPARE SIR

RIM

Usage Not Used Not Used Power Sounder, Inclination Sensor

Not Used Trunk Lamp Fuel Pump Motor

Afterboil Heater Pump Passenger’s Side Heated Seat Module Not Used SDM (Sensing Diagnostic Module) ISRVM (Inside Rearview Mirror), Power Sounder, RIM, Passive Trunk Release Sensor Canister Vent Solenoid

Not Used

Minifuses INTERIOR LAMP

Usage Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly

PSGR DR MOD Right Front Passenger

Door Module RIM (Rear Integration Module), Ignition Switch, Key Lock Cylinder Rear Fog Lamps (Export Only)

RIM

REAR FOG LAMP SPARE NAV

6-70

Not Used TV Tuner Assembly (Export Only), VICS (Vehicle Information Communication System) Module

CANISTER VENT SPARE

Circuit Breakers DR MOD PWR C/B J Cases REAR DEFOG SUNROOF MOD Relays RAP RELAY MINI SPARE REAR DEFOG RELAY MINI

Usage

Door Modules

Usage Rear Window Defogger Element Power Sunroof Module

Usage Retained Accessory Power

Not Used Rear Window Defogger

Relays SPARE AFTER BOIL MICRO INT LAMP RELAY MICRO

IGN 1 RELAY MICRO REAR FOG LAMP RLY MICRO FUEL PUMP MOTOR RLY MICRO

Usage Not Used Afterboil Heater Pump

Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly Ignition Switch

Rear Fog Lamps (Export Only)

Fuel Pump Motor

6-71

Engine Specifications Type VIN Engine Code

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

3.2 L V6

Wheel Nut Torque 100 lb-ft (140 N·m) Capacities Automatic

Transmission (5L40-E)

Manual Transmission (M35) Engine Oil with Filter Engine Cooling System Fuel Tank

. . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.0 quarts (8.5 L) 1.3 quarts (1.3 L) 5.0 quarts (4.8 L) 10.4 quarts (9.8 L) 17.5 U.S. gallons (66.2 L)

All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.

Replacement Bulbs For any bulb not listed here contact your dealer. Application Front and Rear Turn Signal Lamps Fog Lamps Back-Up Lamps License Plate Lamps Taillamps Stop Lamps Rear Sidemarker Lamps

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

Number 3157K 9145
3157K W5WLL 3157K 3157K 3157K

Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to “Recommended Fluids and Lubricants” Index for more information.

6-72

Air Conditioning Refrigerant Capacity If you do your own service work, you’ll need the proper service manual. See “Doing Your Own Service Work” in the Index for additional information. It is recommended that service work on your air conditioning system be performed by a qualified technician. Air Conditioning

Refrigerant R134a

. . . . . . . . . . . . .

1.3 lbs. (0.59 kg)

Use Refrigerant Oil, R134a Systems

Normal Maintenance Replacement Parts Engine Air Cleaner/Filter Passenger Compartment Air

Filter Element Engine Oil Filter Spark Plugs

. . . . . . . . . . . . . . .

A2029C*

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

GM Part No. 25740404
PF2245*

. . . . . . . . . . . . . . . . . . . . . . . .

FGR8KQE0** (GM Part No. 24425327) Gap: 0.060 inches (1.4 mm)

Windshield Wiper Blade (Shepherd’s Hook Type)

*AC DelcoR part number. **Bosch part number.

. . . . . .

22 inches (56.5 cm)

6-73

Section 7 Maintenance Schedule

This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance.

7-2
7-4
7-5
7-16

Introduction Part A: Scheduled Maintenance Services Scheduled Maintenance Part B: Owner Checks and Services

7-21
7-23
7-25

Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record

7-

7-1

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

7-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

CAUTION:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

7-3

Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that: D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.

D are driven on reasonable road surfaces within legal

driving limits.

D use the recommended fuel. See “Fuel” in the Index.

7-4

Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See “Owner Checks and Services” and “Periodic Maintenance Inspections” following.

Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Failure to follow the maintenance described may result in a broken timing belt and cause severe engine damage. It is important to use only genuine GM parts when replacing the timing belt. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule. ** Drive axle service. See “Recommended Fluids and Lubricants” in the Index for proper lubricant to use.

7-5

Scheduled Maintenance

Engine Oil Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life Systemt (or every 12 months, whichever occurs first). Reset the system. Your vehicle has a computer system that lets you know when to change the engine oil and filter. This is based on engine revolutions and engine temperature, and not on mileage. Based on driving conditions, the mileage at which an oil change will be indicated can vary considerably. For the oil life system to work properly, you must reset the system every time the oil is changed.

7-6

When the system has calculated that oil life has been diminished, it will indicate that an oil change is necessary. A Change Engine Oil message in the Driver Information Center (DIC) will come on. Change your oil as soon as possible within the next two times you stop for fuel. It is possible that, if you are driving under the best conditions, the oil life system may not indicate that an oil change is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. It is also important to check your oil regularly and keep it at the proper level. If the system is ever reset accidentally, you must change your oil at 3,000 miles (5 000 km) since your last oil change. Remember to reset the oil life system whenever the oil is changed. See “Oil Life System” in the Index for information on resetting the system. An Emission Control Service.

Scheduled Maintenance

7-7

Scheduled Maintenance

7-8

Scheduled Maintenance

7,500 Miles (12 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

22,500 Miles (37 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-9

Scheduled Maintenance

30,000 Miles (50 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check axle fluid level and add fluid as needed. (See footnote **.) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Replace engine air cleaner filter.

An Emission Control Service.

37,500 Miles (62 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

7-10

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Scheduled Maintenance

50,000 Miles (83 000 km) j Change automatic transmission fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

DATE

ACTUAL MILEAGE

SERVICED BY:

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as high performance operation. If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing.

52,500 Miles (87 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-11

Scheduled Maintenance

60,000 Miles (100 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Check axle fluid level and add fluid as needed. (See footnote **.) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace engine air cleaner filter.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

67,500 Miles (112 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-12

Scheduled Maintenance

75,000 Miles (125 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Inspect engine accessory drive belt if belt has not been replaced.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

82,500 Miles (137 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-13

Scheduled Maintenance

90,000 Miles (150 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Check axle fluid level and add fluid as needed. (See footnote **.) j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Inspect engine accessory drive belt if belt has not been replaced.

An Emission Control Service.

97,500 Miles (162 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-14

Scheduled Maintenance

100,000 Miles (166 000 km) j Replace spark plugs.

An Emission Control Service.

j Replace timing belt (or every 96 months, whichever occurs first).

An Emission Control Service. (See footnote #.)

j Replace fuel filter.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Change automatic transmission fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches

90_F (32_C) or higher.

– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as high performance operation. If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last

service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-15

Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month

Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

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At Least Twice a Year

Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index.

Manual Transmission Check Check the transmission fluid level; add if needed. See “Manual Transmission Fluid” in the Index. Check for leaks. A fluid leak is the only reason for fluid loss. Have the system inspected and repaired if needed.

Automatic Transmission Check Check the transmission fluid level; add if needed. See “Automatic Transmission Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed.

Hydraulic Clutch System Check Check the fluid level in the clutch reservoir. See “Hydraulic Clutch Fluid” in the Index. A fluid loss in this system could indicate a problem. Have the system inspected and repaired at once.

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At Least Once a Year

Starter Switch Check

Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all body door hinges and latches, including those for the hood, rear compartment, interior glove box and console doors. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

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CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular brake. See “Parking Brake” in the Index if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.

Automatic Transmission Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See “Parking Brake”

in the Index if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the ON position,

but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

Ignition Automatic Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to OFF in each shift lever position. The key should turn to OFF only when the shift lever is in PARK (P). On all vehicles, the key should come out only in OFF.

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Parking Brake and Automatic Transmission PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With

the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding

ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Fuel System Inspection Inspect the complete fuel system for damage or leaks.

Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.

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Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

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Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE

Engine Oil

Engine Coolant

FLUID/LUBRICANT

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.

50/50 mixture of clean, drinkable water and use only DEX-COOLR Coolant. See “Engine Coolant” in the Index.

USAGE

FLUID/LUBRICANT

Hydraulic Brake System

Windshield Washer Solvent

Hydraulic Clutch System

Parking Brake Cable Guides

Power Steering System

Delco Supreme 11R Brake Fluid or equivalent DOT-3 brake fluid. GM OptikleenR Washer Solvent or equivalent.

Hydraulic Clutch Fluid (GM Part No. U.S. 12345347, in Canada 10953517, or equivalent DOT-3 brake fluid).

Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. DEXRONR-III Automatic Transmission Fluid.

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USAGE

Manual Transmission

Automatic Transmission

Key Lock Cylinders

Floor Shift Linkage

FLUID/LUBRICANT DEXRONR-III Automatic Transmission Fluid. DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent).

LubriplateR Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723, or equivalent) or lubricant meeting requirements of NLGI # 2 Category LB or GC-LB.

USAGE

Rear Axle

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

Hood and Door Hinges

Weatherstrip Conditioning

FLUID/LUBRICANT SAE 80W-90 GL-5 Axle Lubricant (GM Part No. U.S. 12345977, in Canada 10953482, or equivalent).

LubriplateR Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723, or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Multi-Purpose Lubricant, SuperlubeR (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent).

Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 1974984, or equivalent).

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Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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Section 8 Customer Assistance Information

Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service Roadside Service for the Hearing or Speech Impaired

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Courtesy Transportation Transportation Options Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors

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Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

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STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.)

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Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center. United States

Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112
From: Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994

U.S. Virgin Islands:

Fax Number: 313-381-0022

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Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112

All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52 - 53 29 0 800

Roadside Service Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Servicer can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada.

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

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Cadillac Owner Privilegest Roadside Service provides several Cadillac Owner Privilegest at “no charge,” throughout your 2003 Cadillac Warranty Period -- 48 months/ 50,000 miles (80 000 km). Emergency Road Service is performed on site for the following situations: D Towing Service D Battery Jump Starting D Lock Out Assistance D Fuel Delivery D Flat Tire Change (Covers change only) D Trip Interruption -- If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car.

Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership.

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Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information: D A description of the problem D Name, home address, home telephone number D Location of your Cadillac and number you are

calling from

D The model year, Vehicle Identification

Number (VIN), mileage and date of delivery Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 -- daily, 24 hours.

Courtesy Transportation Cadillac has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Cadillac helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.

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Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

Courtesy Rental Vehicle When your vehicle is unavailable due to warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $37.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

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Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the hotline.

Reporting Safety Defects to The Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-458-8006, or write:

Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

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SERVICE PUBLICATIONS ORDERING INFORMATION

Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments and specifications for GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $50.00
Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GMDRIVE. Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. Owner’s Manual RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

ORDER TOLL FREE: 1-800-551-4123 – Monday-Friday 8:00 AM – 6:00 PM Eastern Time

Visit Helm, Inc. on the World Wide Web at: www.helminc.com

For Credit Card Orders Only (VISA-MasterCard-Discover)

Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207

Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.

Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.

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