2003 Toyota RAV4 Owners Manual

end.

226

ENGINE OIL SELECTION “Toyota Genuine Motor Oil” in your Toyota vehicle. Use Toyota approved “Toyota Genuine Motor Oil” or equivalent to grade and viscosity. Oil grade:

following

satisfy

filled

the

is

API grade SL “Energy–Conserving” or ILSAC multigrade engine oil

Recommended viscosity:

SAE 5W–30

Outside temperature

’03 Rav4_U (L/O 0208)

SAE 5W–30 is the best choice for good fuel economy and good starting in cold weather. is not available, SAE If SAE 5W–30 10W–30 may be used. However, it should be replaced with SAE 5W–30 at the next oil change.

API service symbol

ILSAC certification mark

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

227

’03 Rav4_U (L/O 0208)

Oil identification marks Either or both API registered marks are added to some oil containers to help you select the oil you should use. The API Service Symbol is located any- where on the outside of the container. The top portion of the label shows the oil quality by API (American Petroleum Insti- tute) designations such as SL. The center portion of the label shows the SAE viscos- ity grade such as SAE 5W–30. “Energy– Conserving” shown in the lower portion, indicates that the oil has fuel–saving ca- pabilities. The ILSAC (International Lubricant Stan- dardization and Approval Committee) Certi- fication Mark is displayed on the front of the container.

the

range

ensure

excellent

To lubrication performance for your engine, the “Toyota is available, Genuine Motor Oil” which has been specifically tested and approved for all Toyota engines. Please contact your Toyota dealer for fur- ther details of the “Toyota Genuine Motor Oil” range.

Checking the engine coolant level Look at the see–through coolant reser- voir when the engine is cold. The cool- ant level is satisfactory if it is between the “FULL” and “LOW” lines on the reservoir. If the level is low, add ethyl- ene–glycol type coolant for a proper corrosion protection of aluminum com- ponents. The coolant level in the reservoir will vary with engine temperature. However, if the level is on or below the “LOW” line, add coolant. Bring the level up to the “FULL” line. Always use ethylene–glycol type coolant for a proper corrosion protection of alumi- num components. See information in the next column. If the coolant level drops within a short time after replenishing, there may be a leak the radiator, hoses, radiator cap and drain cock and water pump. If you can find no leak, have your Toyota dealer test the cap pressure and check for leaks in the cooling system.

the system. Visually check

in

228

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

for how much

Read the coolant container for information on freeze protection. Follow the manufac- turer’s directions to mix with plain water (preferably demineralized water or distilled water). The total capacity of the cooling system is given on page 255 in Section 8. We recommend to use 50% solution for your Toyota, to provide protection down to about –35(cid:2)C (–31(cid:2)F). When it is extreme- ly cold, to about –50(cid:2)C (–58(cid:2)F), 60% solution is rec- ommended. Do not use more than 70% solution for better coolant performance.

to provide protection down

NOTICE

Do not use alcohol type antifreeze or plain water alone.

CAUTION

To prevent burning yourself, do not remove the radiator cap when the en- gine is hot.

Coolant type selection Use of improper coolants may damage your engine cooling system. Your coolant must contain ethylene–glycol type coolant for a proper corrosion protection of your engine that contains aluminum compo- nents. We have used “Toyota Genuine Long Life Coolant” in your Toyota vehicle. In order to avoid technical problems, we strongly recommend using “Toyota Genuine Long Life Coolant” or equivalent. In addition to preventing freezing and sub- sequent damage to the engine, this type of coolant will also prevent corrosion. Fur- ther supplemental inhibitors or additives are neither needed nor recommended.

that

it use

In line with this, you

The engine cooling system is integral to maximizing performance of your Toyota is strongly vehicle. recommended “Toyota Genuine Long Life Coolant” for protecting the system, as it is an ethylene–glycol based premium antifreeze coolant with excellent corrosion protection properties that has been specifically formulated for use in Toyota vehicles. Please contact your Toyota dealer for fur- ther details of the “Toyota Genuine Long Life Coolant” range.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

229

Checking the radiator and condenser If any of the above parts are extremely dirty or you are not sure of their condi- tion, take your vehicle to Toyota dealer.

CAUTION

To prevent burning yourself, be care- ful not to touch the radiator or con- denser when the engine is hot.

NOTICE

To prevent damage to the radiator and condenser, do not perform the work by yourself.

’03 Rav4_U (L/O 0208)

Checking brake fluid

Remove and replace the reservoir cap by hand. Fill the brake fluid to the dotted line. This brings the fluid to the correct level when you put the cap back on. Use only newly opened brake fluid. Once opened, brake fluid absorbs moisture from the air, and excess moisture can cause a dangerous loss of braking.

CAUTION

Take care when filling the reservoir because brake fluid can harm your eyes and damage painted surfaces. If fluid gets in your eyes, flush your eyes with clean water immediately. If you still feel uncomfortable with your eyes, go to the doctor.

NOTICE

If you spill some of the fluid, be sure to wash it off with water to prevent it from damaging the parts or paint.

reservoir. The

To check the fluid level, simply look at the see–through level should be between the “MAX” and “MIN” lines on the reservoir. It is normal for the brake fluid level to go down slightly as the brake pads wear. So be sure to keep the reservoir filled. If the reservoir needs frequent refilling, it may indicate a serious mechanical prob- lem. If the level is low, add SAE J1703 or FMVSS No.116 DOT 3 brake fluid to the brake reservoir.

230

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

Checking power steering fluid

Checking and replacing the air conditioning filter

Open

If hot O.K.

If hot add

Close

If cold O.K.

If cold add

Check the fluid level through the reser- voir. If necessary, add automatic trans- mission fluid DEXRON(cid:3)II or III. If the vehicle has been driven around 80
km/h (50 mph) for 20 minutes (a little more in frigid temperatures), the fluid is hot (80(cid:2)C or 175(cid:2)F). You may also check the level when the fluid is cold (about room or 50(cid:2)F—85(cid:2)F) if the engine has not been run for about five hours.

temperature,

10(cid:2)C—30(cid:2)C

Clean all dirt from outside of the reservoir tank and look at the fluid level. If the fluid is cold, the level should be in the “COLD” range. Similarly, if it is hot, the fluid level should be in the “HOT” range. If the level is at the low side of either range, add automatic transmission fluid DEXRON(cid:3)II or III to bring the level within the range. To remove the reservoir cap, turn it coun- terclockwise and it, turn it clockwise. After replacing the reser- voir cap, visually check the steering box case, vane pump and hose connections for leaks or damage.

lift up. To reinstall

CAUTION

The reservoir tank may be hot so be careful not to burn yourself.

NOTICE

Avoid overfilling, or the power steer- ing could be damaged.

The air conditioning filter is behind the glove box. The air conditioning filter may clog af- ter long use. The filter may need to be replaced if the air flow of the air condi- tioning and heater experiences extreme reductions in operating efficiency, or if the windows become to fog up easily. To maintain the air conditioning efficiency, inspect and replace the air conditioning filter according to the maintenance sched- ule. (For scheduled maintenance informa- tion, please refer to the “Scheduled Main- tenance Guide” or “Owner’s Manual Supplement”.)

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

231

’03 Rav4_U (L/O 0208)

1. Push each side of the glove box to

disconnect the claws.

2. Remove the filter case from the filter

outlet as shown in the illustration.

3. Remove

case.

the

filter

from

the

filter

4. Inspect the filter on the surface. If it is dirty, it should be replaced.

INFORMATION

The air filter should be installed prop- erly in position. The use of air condi- tioning with the air filter removed may cause deteriorated dustproof per- formance and then affect air condi- tioning performance.

232

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

Checking tire pressure

CAUTION

the

tire pressure properly. Keep your Otherwise, following conditions may occur and cause an accident re- sulting in death or serious injuries. Low tire pressure (underinflation)— (cid:1) Excessive wear (cid:1) Uneven wear (cid:1) Poor handling (cid:1) Possibility of blowouts from over-

heated tire

(cid:1) Poor sealing of the tire bead (cid:1) Wheel deformation and/or tire sepa-

ration

High tire pressure (overinflation)— (cid:1) Poor handling (cid:1) Excessive wear at the center of the

tire tread

(cid:1) A greater possibility of tire damage

from road hazards

Keep your tire pressures at the proper level. The recommended cold tire pressures, tire size and the vehicle capacity weight are given on page 254 in Section 8. They are also on the tire pressure label as shown. You should check the tire pressures every two weeks, or at least once a month. And do not forget the spare! Incorrect fuel, reduce the comfort of driving, reduce tire life and make your vehicle less safe to drive. If a tire frequently needs refilling, have it checked by your Toyota dealer.

tire pressure may waste

The following instructions for checking tire pressure should be observed: (cid:1) The pressure should be checked only when the tires are cold. If your ve- hicle has been parked for at least 3
hours and has not been driven for more than 1.5 km or 1 mile since, you will get an accurate cold tire pressure reading.

(cid:1) Always use a tire pressure gauge. The appearance of a tire can be mis- leading. Besides, that are even just a few pounds off can degrade ride and handling.

tire pressures

(cid:1) Do not bleed or reduce tire pressure after driving. It is normal for the tire pressure to be higher after driving.

(cid:1) Never exceed

the vehicle capacity weight. The passenger and luggage weight should be located so that the vehicle is balanced.

(cid:1) Be sure to reinstall the tire inflation valve caps. Without the valve caps, dirt or moisture could get into the valve core and cause air leakage. If the caps have been lost, have new ones put on as soon as possible.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

233

’03 Rav4_U (L/O 0208)

Checking and replacing tires

Tread wear indicator

CHECKING YOUR TIRES Check the tire tread for the tread wear indicators. If the indicators show, re- place the tires. The tires on your Toyota have built–in tread wear indicators to help you know when the tires need replacement. When the tread depth wears to 1.6 mm (0.06
in.) or less, the indicators will appear. If you can see the indicators in two or more adjacent grooves, the tire should be re- placed. The lower the tread, the higher the risk of skidding. The effectiveness of snow tires is lost if the tread wears down below 4 mm (0.16 in.).

234

If you have tire damage such as cuts, splits, cracks deep enough to expose the fabric, or bulges indicating internal damage, the tire should be replaced. If a tire often goes flat or cannot be prop- erly repaired due to the size or location of a cut or other damage, it should be replaced. If you are not sure, consult with your Toyota dealer. If an air loss occurs while driving, do not continue driving with a deflated tire. Driv- ing even a short distance can damage a tire beyond repair. Any tires which are over 6 years old must be checked by a qualified techni- cian even if damage is not obvious. Tires deteriorate with age even have never or seldom been used. This also applies to the spare tire and tires stored for future use.

they

if

REPLACING YOUR TIRES Two–wheel drive models—When replac- ing a tire, use only the same size and construction as originally installed and with the same or greater load capacity. Four–wheel drive models—When replac- ing tires, make sure all the tires are the same brand. Only use the same size and construction as the originally installed tires, with the same or greater load capacity. Using any other size or type of tire may seriously affect handling, ride, speedome- ter/odometer calibration, ground clearance, and clearance between the body and tires or snow chains.

CAUTION

the

following

Observe instructions. Otherwise, an accident may occur re- sulting in death or serious injuries. (cid:1) Do not mix radial, bias belted, or bias–ply tires on your vehicle, as this may cause dangerous handling characteristics resulting in loss of control.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

Rotating tires

(cid:1) Do not use tires other than the manufacturer’s recommended size, as this may cause dangerous han- dling characteristics in loss of control.

resulting

(cid:1) Four–wheel drive models:

Do not use tires of different brands, sizes, construction or tread pat- terns, as this may cause dangerous handling characteristics resulting in loss of control.

With a spare tire of the same wheel type as the installed tires

tire

Toyota recommends all four tires, or at least both front or rear tires be re- placed as a set. See “If you have a flat tire” on page 189
in Section 4 for tire change procedure. When a is replaced, should always be balanced. An unbalanced wheel may affect vehicle handling and tire life. Wheels can get out of balance with regular use and should therefore be balanced occasionally. When replacing a tubeless tire, the air valve should also be replaced with a new one.

the wheel

To equalize tire wear and help extend tire life, Toyota recommends that you rotate your tires according to the main- tenance schedule. (For scheduled main- tenance information, please refer to the “Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.) Howev- er, the most appropriate timing for tire rotation may vary according to your driving habits and road surface condi- tions. See “If you have a flat tire” on page 189
in Section 4 for tire change procedure. When for uneven wear and damage. Abnormal wear is usu- ally caused by incorrect tire pressure, im- proper wheel alignment, out–of–balance wheels, or severe braking.

tires, check

rotating

With a spare tire of different wheel type from the installed tires

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

235

Installing snow tires and chains WHEN TO USE SNOW TIRES OR CHAINS Snow tires or chains are recommended when driving on snow or ice. On wet or dry roads, conventional tires provide better traction than snow tires. SNOW TIRE SELECTION If you need snow tires, select the same size, construction and load capacity as the original tires on your Toyota. Do not use tires other than those men- tioned above. Do not install studded tires without first checking local regulations for possible restrictions.

CAUTION

the

following

Observe instructions. Otherwise, an accident may occur re- sulting in death or serious injuries. (cid:1) Do not use snow tires other than the manufacturer’s recommended si- ze, as this may cause dangerous handling characteristics resulting in loss of control.

’03 Rav4_U (L/O 0208)

(cid:1) Four–wheel drive models:

Do not use snow tires of different brands, sizes, construction or tread patterns, as this may cause danger- ous handling characteristics result- ing in loss of control.

SNOW TIRE INSTALLATION Snow tires should be installed on all wheels. Installing snow tires on the front wheels only can lead to an excessive difference in road grip capability between the front and rear tires, which could cause loss of vehicle control. When storing removed tires, you should store them in a cool dry place. Mark the direction of rotation and be sure to install them in the same direction when replacing.

CAUTION

(cid:1) Do not drive with the snow tires

incorrectly inflated.

(cid:1) Never drive over 120 km/h (75 mph)

with any type of snow tires.

Side chain

Cross chain

TIRE CHAIN SELECTION Use the tire chains of correct size. For 215/70R16 and 235/60R16 tires, use the following type chains.

mm (in.) 3 (0.12) A Diameter of side chain 10 (0.39) B Width of side chain 30 (1.18) C Length of side chain 4 (0.16) D Diameter of cross chain 14 (0.55) E Width of cross chain F Length of cross chain 25 (0.98) Regulations regarding the use of tire chains vary according to location or type of road, so always check them before installing chains.

236

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

NOTICE

CAUTION

If the wrong combination of tire and chain is used, the chains could dam- age the vehicle body.

the

rear driving

CHAIN INSTALLATION Install the chains on the front tires as tightly as possible. Do not use tire tires. Retighten chains on chains after km (1/4—1/2 mile). When installing chains on your tires, care- fully follow the instructions of the chain manufacturer. If wheel covers are used, they will be scratched by the chain band, so remove the covers before putting on the chains.

0.5—1.0

(cid:1) Do not exceed 50 km/h (30 mph) or recom- is

the chain manufacturer’s mended speed lower.

limit, whichever

(cid:1) Drive carefully avoiding bumps, holes, and sharp turns, which may cause the vehicle to bounce.

(cid:1) Avoid sharp turns or locked–wheel braking, as use of chains may ad- versely affect vehicle handling.

(cid:1) When driving with chains installed, be sure to drive carefully. Slow down before entering the curves to avoid losing control of the vehicle. Otherwise an accident may occur.

Replacing wheels WHEN TO REPLACE YOUR WHEELS If you have wheel damage such as bending, cracks or heavy corrosion, the wheel should be replaced. If you fail to replace damaged wheels, the tire may slip off the wheel or cause loss of handling control. WHEEL SELECTION When replacing wheels, care should be taken to ensure that the wheels are re- placed by ones with the same load ca- pacity, diameter, rim width, and offset. Correct replacement wheels are available at your Toyota dealer. A wheel of a different size or type may adversely affect handling, wheel and bear- ing life, brake cooling, speedometer/odom- eter calibration, stopping ability, headlight aim, bumper height, vehicle ground clear- ance, and tire or snow chain clearance to the body and chassis.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

237

’03 Rav4_U (L/O 0208)

Aluminum wheel precautions (cid:1) When aluminum wheels, check tight after driving your vehicle the first 1600
km (1000 miles).

the wheel nuts are

installing that

repaired, or (cid:1) If you have changed your the wheel nuts are still tight after driving 1600 km (1000 miles).

rotated, tires, check

that

(cid:1) When using tire chains, be careful not

to damage the aluminum wheels.

(cid:1) Use only the Toyota wheel nuts and for your aluminum

wrench designed wheels.

(cid:1) When balancing your wheels, use only Toyota balance weights or equivalent and a plastic or rubber hammer.

(cid:1) As with any wheel, periodically check your aluminum wheels for damage. If damaged, replace immediately.

Replacement with used wheels is not rec- ommended as they may have been sub- jected to rough treatment or high mileage and could fail without warning. Also, bent wheels which have been straightened may have structural damage and therefore should not be used. Never use an inner tube in a leaking wheel which is designed for a tubeless tire.

CAUTION

the

following

instructions. Observe Otherwise, an accident may occur re- sulting in death or serious injuries. (cid:1) Do not use wheels other than the manufacturer’s recommended size, as this may cause dangerous han- dling characteristics in loss of control.

resulting

(cid:1) Four–wheel drive models:

Do not use wheels of different brands, sizes and types, as this may cause dangerous handling characteristics resulting in loss of control.

238

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

SECTION 7– 3

DO–IT–YOURSELF MAINTENANCE Electrical components Checking battery condition Battery recharging precautions Checking and replacing fuses Adding washer fluid Replacing light bulbs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

240
241
242
243
244

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

239

’03 Rav4_U (L/O 0208)

Checking battery condition— —Precautions

CAUTION

BATTERY PRECAUTIONS The battery produces flammable and explosive hydrogen gas. (cid:1) Do not cause a spark from the bat-

tery with tools.

(cid:1) Do not smoke or light a match near

the battery.

The electrolyte contains poisonous and corrosive sulfuric acid. (cid:1) Avoid contact with eyes, skin or

clothes.

(cid:1) Never ingest electrolyte. (cid:1) Wear protective safety glasses when

working near the battery.

(cid:1) Keep children away from the bat-

tery.

EMERGENCY MEASURES (cid:1) If electrolyte gets

in your eyes, flush your eyes with clean water immediately immediate medical attention. If possible, con- tinue to apply water with a sponge or cloth while en route to the medi- cal office.

and get

(cid:1) If electrolyte gets on your skin, thoroughly wash the contact area. If you feel pain or burning, get medi- cal attention immediately.

(cid:1) If electrolyte gets on your clothes, there is a possibility of its soaking through to your skin, so immediate- ly take off the exposed clothing and follow the procedure above, if nec- essary.

(cid:1) If you accidentally swallow electro- lyte, drink a large quantity of water or milk. Follow with milk of magne- sia, beaten raw egg or vegetable oil. Then go immediately for emer- gency help.

(cid:1) Warning: Battery posts,

terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause reproductive harm. Wash hands after handling.

cancer

and

—Checking battery exterior

Ground cable

Terminals

Hold–down clamp

Before checking the battery, remove the battery cover. (See “(c) Jump starting” on page 185 in Section 4.) Check the battery for corroded or loose terminal connections, cracks, or loose hold–down clamp. a. If the battery is corroded, wash it off with a solution of warm water and bak- ing soda. Coat the outside of the termi- nals with grease to prevent further cor- rosion.

b. If the terminal connections are loose, their clamp nuts—but do not

tighten overtighten.

240

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

c. Tighten

the hold–down clamp only enough to keep the battery firmly in place. Overtightening may damage the battery case. After checking battery cover.

the battery, reinstall

the

—Checking battery condition

Type A

Green

Dark

Clear or light yellow

NOTICE

Type B

(cid:2) Be sure the engine and all accesso- ries are off before performing main- tenance.

(cid:2) When checking the battery, remove the ground cable from the negative terminal (“–” mark) first and rein- stall it last.

(cid:2) Be careful not to cause a short cir-

cuit with tools.

(cid:2) Take care no solution gets into the

battery when washing it.

Blue

White

Red

CHECKING BY INDICATOR Check the battery condition by the indi- cator color.

Indicator color

Type A

Type B

Green

Blue

Dark

White

Clear or

light yellow

Red

Condition Condition

Good

Charging necessary. Have battery checked by your Toyota dealer. Have battery checked by your Toyota dealer.

Battery recharging precautions During recharging, the battery is pro- ducing hydrogen gas. Therefore, before recharging: 1. If recharging with the battery installed on the vehicle, be sure to disconnect the ground cable.

2. Be sure the power switch on the re- charger the charger cables to the battery and when disconnecting them.

is off when connecting

CAUTION

(cid:1) Always charge the battery in an un- confined area. Do not charge the battery in a garage or closed room where there is not sufficient ventila- tion.

(cid:1) Only do a slow charge (5 A or less). Charging at a quicker rate is dangerous. The battery may ex- plode, causing personal injuries.

NOTICE

Never recharge the battery while the engine is running. Also, be sure all accessories are turned off.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

241

’03 Rav4_U (L/O 0208)

Checking and replacing fuses

Good

Blown

Good

Blown

Type A

Type B

242

Type A fuses can be pulled out by using the pull–out tool. The location of the pull– out tool is shown in the illustration. If you are not sure whether the fuse has blown, try replacing the suspected fuse with one that you know is good. If the fuse has blown, push a new fuse into the clip. Only install a fuse with the amperage rat- ing designated on the fuse box lid. If you do not have a spare fuse, in an emergency you can pull out the “RADIO” or “A/C” fuse, which may be dispensable for normal driving, and use it if its amper- age rating is the same. If you cannot use one of the same amper- age, use one that is lower, but as close as possible to the rating. If the amperage is fuse might blow out again but this does not indicate anything wrong. Be sure to get the correct fuse as soon as possible and return the substitute to its original clip. It is a good idea to purchase a set of spare fuses and keep them in your ve- hicle for emergencies.

that specified,

lower

than

the

If the headlights or other electrical components do not work, check the fuses. If any of the fuses are blown, they must be replaced. See “Fuse locations” on page 219 in Sec- tion 7–1 for locations of the fuses. Turn the ignition switch and inoperative component off. Pull a suspected fuse straight out and check it. Determine which fuse may be causing the problem. The lid of the fuse box shows the name of the circuit for each fuse. See page 258 in Section 8 of this manual for the functions controlled by each circuit.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

Adding washer fluid

NOTICE

Do not use engine antifreeze or any other substitute because it may dam- age your vehicle’s paint.

the new

If fuse immediately blows out, there is a problem with the electrical sys- tem. Have your Toyota dealer correct it as soon as possible.

CAUTION

Never use a fuse with a higher am- perage rating, or any other object, in place of a fuse. This may cause ex- tensive damage and possibly a fire.

If any washer does not work, the wash- er tank may be empty. Check the wash- er fluid level on the level gauge. If the washer fluid level is below “LOW”, add washer fluid. You may use plain water as washer fluid. in cold areas where tempera- However, tures freezing point, use fluid containing antifreeze. This washer product is available at your Toyota dealer and most auto parts stores. Follow the manufacturer’s directions for how much to mix with water.

range below

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

243

’03 Rav4_U (L/O 0208)

following

illustrations show how

Replacing light bulbs— The to gain access to the bulbs. When replacing a bulb, make sure the ignition switch and light switch are off. Use bulbs with the wattage ratings given in the table.

CAUTION

(cid:1) To prevent burning yourself, do not replace the light bulbs while they are hot.

(cid:1) Halogen bulbs have pressurized gas inside and require special handling. They can burst or shatter if scratched or dropped. Hold a bulb only by its plastic or metal case. Do not touch the glass part of a bulb with bare hands.

NOTICE

Only use a bulb of the listed type.

the

The inside of the lens of exterior lights such as headlights may temporarily fog up when the lens becomes wet in the rain or in a car wash. This is not a problem because the is caused by fogging temperature difference between the outside and the windshield fogged up in the rain. However, if there is a large drop of water on the inside of the lens, or if there is water pooled light, contact your Toyota dealer.

inside of

inside

lens,

just

like

the

the

Light bulbs

Headlights

Front fog lights

Parking and front side marker lights

Front turn signal lights (without front fog lights) Front turn signal lights (with front fog lights) Rear turn signal lights

Stop/tail and rear side marker lights

Back–up lights

High mounted stop light

License plate light

168

244

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

W Type

Bulb No. —

—

168

60/55

51

7440A

21

7440

21

7440

21

7443

21/5

7440

7440

21

21

’03 Rav4_U (L/O 0208)

—Headlights

Light bulbs

Interior lights

Personal light

Bulb No. —

—

W Type

10

A: HB2 halogen bulbs B: HB4 halogen bulbs C: Wedge base bulbs D: Double end bulbs

1. Open the hood. Unplug the connec-

tor. Remove the rubber cover. If the connector is tight, wiggle it.

2. Release

the bulb retaining spring and remove the bulb. Install a new bulb and the bulb retaining spring.

To install a bulb, align the tabs of the bulb with the mounting hole.

the cutouts of

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

245

’03 Rav4_U (L/O 0208)

—Front fog lights

“TOP” mark

3. Install

the rubber cover with

the “TOP” mark upward, and fit it se- curely on the boss. Plug in the con- nector.

1. Loosen

the retainer screw with a take

Phillips–head screwdriver and out the front turn signal light unit.

2. Remove the front fog light unit.

Make sure the rubber cover fits securely on the bulb base and the mounting body. Aiming is not necessary after replacing the bulb. When aiming adjustment is nec- essary, contact your Toyota dealer.

246

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

3. Unplug the connector while depress-

ing on the tab.

If the connector is tight, wiggle it.

4. Turn the bulb and remove it.

5. Install a new bulb and the connector into the mounting hole. Install the front fog light unit then the front turn signal light unit, and tighten the retainer screw.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

247

’03 Rav4_U (L/O 0208)

—Parking and front side marker lights

—Front turn signal lights (without front fog lights)

Use a Phillips–head screwdriver.

248

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

—Front turn signal lights (with front fog lights)

—Rear turn signal, stop/tail, rear side marker and back–up lights

Use a Phillips–head screwdriver.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

249

’03 Rav4_U (L/O 0208)

—High mounted stoplight

a: Stop/tail and rear side marker light b: Back–up light c: Rear turn signal light

250

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

’03 Rav4_U (L/O 0208)

—License plate light

Use a Flat–bladed screwdriver.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

251

’03 Rav4_U (L/O 0208)

252

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

Owner Information Change Form

Check one:

Same owner, name and/or address has changed

New owner, purchased vehicle used

E V V

Same owner, additional driver who should receive product/safety updates

Vehicle Identification Number (required to process change)

Mr.

Mrs.

Ms.

Miss

Dr.

Effective date of this information

Mo.

Day

Year

First name

M.I.

Last name

Check here if address below is for company

Company name

Street address or P.O. Box

Apt. or suite number

City

– Home phone number

–

–

–

State

– Work phone number

–

Social Security Number (optional; for Toyota customer reference only)

– Zip code

Extension

This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc. Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers. ■

If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to contact you with important product or safety updates concern- ing your vehicle. If the card is no longer attached, please call the Toyota Customer Assistance Center at (800) 331-4331.

Owner’s Warranty Information

00452-02003-REV1

Printed in U.S.A. 11/02

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Introduction

Satisfaction Down the Road

Transportation Assistance

If You Need Assistance

Warranty Coverages at a Glance

Your Warranties in Detail

General Warranty Provisions

New Vehicle Limited Warranty

Federal Emission Control Warranty

California Emission Control Warranty

Tire Limited Warranty

Your Responsibilities

Operation and Maintenance

Obtaining Warranty Service

Table of Contents

14
20
26

27
29

Satisfaction Down the Road

t Toyota, our top priority is always our customers. We know your Toyota is an important part of your life and something you depend on every day. That’s why we’re dedicated to building

products of the highest quality and reliability.

Our excellent warranty coverage is evidence that we stand behind the quality of our vehicles. We’re confident — as you should be — that your Toyota will provide you with many years of enjoyable driving.

To further demonstrate our commitment to our customers’ satisfaction, occasionally we may establish a special policy adjustment to pay for spe- cific repairs that are no longer covered by warranty. When we establish such a policy adjustment, we mail details to all applicable owners we have on record. That’s why it’s important to send in the card at the back of this booklet if you change your address or if you’ve purchased this vehicle from a previous owner.

To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both offer plans to meet a wide

Introduction

variety of needs. Your dealership can help you select the plan that’s best for you.

Our goal is for every Toyota customer to enjoy outstanding quality, dependability and peace of mind throughout their ownership experi- ence. We want you to be a satisfied member of the Toyota family for many miles to come.

This booklet describes the terms of Toyota warranty coverage as well as general owner responsibilities. A separate publication found in your glove box, the Scheduled Maintenance Guide, describes your vehicle’s maintenance requirements. Be sure to review this publication carefully, since proper maintenance is required to ensure that warranty coverage remains intact.

All information in this booklet is the latest available at the time of pub- lication and, with the exception of the emission control warranties, is subject to change without notice.

W

e realize that your confidence in the quality and reliability of our products was a key factor in your decision to buy a Toyota. We also know how disruptive the loss of transportation can be to your daily routine. That’s why we’re pleased to offer you the benefits of our Transportation Assistance Policy.

Under this policy, you are eligible for transportation assistance if your Toyota must be kept overnight for warranty-covered repairs. The policy applies when your vehicle must be kept overnight for any of the follow- ing reasons: • The warranty repairs will take longer than one day to complete. • The warrantable condition requires extensive diagnosis. • The parts needed for the warranty repairs are not readily available

and your vehicle is inoperative or unsafe to drive.

The policy does not apply when warranty repairs can be completed in one day but the vehicle must be kept overnight due to dealer or owner scheduling conflicts.

Transportation Assistance

The Transportation Assistance Policy applies for the duration of the New Vehicle Limited Warranty. The policy applies to all 2003 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska.

For further details, please consult your Toyota dealer.

Introduction

If You Need Assistance

Both Toyota and your Toyota dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem or concern — either during or after the warranty period — please take the following steps to ensure the quickest possible response:

Step 1
Discuss the situation with a dealership manager, such as the service manager or customer relations manager. In most cases, a satisfactory solution can be reached at this step.

Step 2
If the dealership does not address your concern to your satisfaction, call the Toyota Customer Assistance Center at (800)331–4331. If you are hearing- or speech-impaired, call (800)443-4999 (TDD).

Please have the following information ready when you call: • Your Toyota’s vehicle identification number (located on the driver’s side corner of the dashboard, under the window)

• Current mileage on your vehicle • Name of your Toyota dealership A Toyota customer relations representative will assist you in working with the dealership to find a satisfactory solution.

Step 3
If your concern has still not been resolved to your satisfaction, Toyota offers additional assistance through the Dispute Settlement Program, a dispute resolution program administered by the National Center for Dispute Settlement. The purpose of the Dispute Settlement Program is to resolve disputes through arbitration — a process by which two parties authorize an independent third party to hear and resolve a dis- pute. The program is informal and free of charge. To request that your

Introduction

case be reviewed through the program, complete the customer claim form in the Owner's Warranty Rights Notification booklet (found in your glove box) and mail it to:

National Center for Dispute Settlement P.O. Box 561109
Dallas, TX 75356-1109

If you would like to request a customer claim form, call the Toyota Customer Assistance Center at (800)331-4331. When you call, please have your vehicle identification number, the current mileage on your Toyota and the names of your selling and servicing dealerships.

Important: You must use the Dispute Settlement Program before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the Dispute Settlement Program before seeking remedies under the “Lemon Laws” of your state. Please check the appropriate page of the Owner’s Warranty Rights Notification booklet for the requirements applicable to your state.

If You Need Assistance

This information about the Dispute Settlement Program is correct as of the date of printing. However, the program may be changed without notice. For the most current information about the Dispute Settlement Program, call the Toyota Customer Assistance Center at (800)331-4331.

Introduction

Warranty Coverages at a Glance

New Vehicle Limited Warranty

Basic

36 months / 36,000 miles

Powertrain

60 months / 60,000 miles

Restraint Systems

60 months / 60,000 miles

Corrosion Perforation

60 months / Unlimited miles

10

20

30

40

50

60

70

80

months

Emission Control Warranty

Performance Specific Components

Defect Specific Components

24 months / 24,000 miles 96 months / 80,000 miles 36 months / 36,000 miles1
96 months / 80,000 miles

Performance

36 months / 50,000 miles

Short-Term Defect

36 months / 50,000 miles1

Long-Term Defect

84 months / 70,000 miles

1 Specific components may have longer coverage under terms of the Powertrain Warranty. 2 Also applies to Massachusetts and Vermont vehicles equipped with a California Certified Emission Control System. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty.

3 For 4-cylinder Camry models certified as partial zero-emission vehicles (PZEV), if any, coverage is 15 years or 150,000 miles, whichever occurs first.

10

20

30

40

50

60

70

80

months

Introduction

General Warranty Provisions

Who Is the Warrantor The warrantor for these limited warranties is Toyota Motor Sales, U.S.A., Inc. (“Toyota”), 19001 South Western Avenue, Torrance, California 90509-2991, a California corporation.

When Warranty Begins The warranty period begins on the vehicle’s in-service date, which is the first date the vehicle is either delivered to an ultimate purchaser, leased, or used as a company car or demonstrator.

Which Vehicles Are Covered These warranties apply to all 2003 model-year vehicles registered and normally operated in the United States, U.S. territories and Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle owners.

Multiple Warranty Conditions This booklet contains warranty terms and conditions that may vary depending on the part covered. A warranty for specific parts or systems, such as the Powertrain Warranty or Emission Performance Warranty, is governed by the coverage set forth in that warranty as well as the General Warranty Provisions.

Repairs Made at No Charge Repairs and adjustments covered by these warranties are made at no charge for parts and labor.

Parts Replacement Any needed parts replacement will be made using new or remanufac- tured parts. The decision whether a part should be repaired or replaced will be made by the servicing Toyota dealership and/or Toyota. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only.

Your Warranties in Detail

General Warranty Provisions

Limitations The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Toyota does not authorize any person to create for it any other obligation or liability in connection with this vehicle.

Any implied warranty of merchantability or fitness for a particular purpose is limited to the duration of these written warranties. Some states do not allow restrictions on how long an implied warranty lasts, so this limitation may not apply to you.

Your Rights Under State Law These warranties give you specific legal rights. You may also have other rights that vary from state to state.

Your Warranties in Detail

WHAT IS COVERED AND HOW LONG

Basic Warranty This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Toyota, subject to the exceptions indicated under “What Is Not Covered” on pages 11–12.

Coverage is for 36 months or 36,000 miles, whichever occurs first, with the exception of wheel alignment and wheel balancing, which are cov- ered for 12 months or 20,000 miles, whichever occurs first.

Powertrain Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any component listed in the next column and supplied by Toyota, subject to the exceptions indicated under “What Is Not Covered” on pages 11–12.

Coverage is for 60 months or 60,000 miles, whichever occurs first.

New Vehicle Limited Warranty

Engine Cylinder block and head and all internal parts, intake manifold, timing gears and gaskets, timing chain/belt and cover, flywheel, valve covers, oil pan, oil pump, engine mounts, turbocharger housing and all internal parts, supercharger housing and all internal parts, engine control com- puter, water pump, fuel pump, seals and gaskets.

Transmission and Transaxle Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets.

Front-Wheel-Drive System Final drive housing and all internal parts, axle shafts, drive shafts, constant velocity joints, front hub and bearings, seals and gaskets.

Rear-Wheel-Drive System Axle housing and all internal parts, propeller shafts, U-joints, axle shafts, drive shafts, bearings, supports, seals and gaskets.

Your Warranties in Detail

New Vehicle Limited Warranty

Corrosion Perforation Warranty This warranty covers repair or replacement of any original body panel that develops perforation from corrosion (rust-through), subject to the exceptions indicated under “What Is Not Covered” on pages 11–12.

Coverage is for 60 months, regardless of mileage.

For information on how to protect your vehicle from corrosion, see the section entitled “Corrosion Prevention and Appearance Care” in the Owner’s Manual.

Restraint Systems Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Toyota, subject to the exceptions indicated under “What Is Not Covered” on pages 11–12.

Coverage is for 60 months or 60,000 miles, whichever occurs first.

For vehicles sold and registered in the state of Kansas, the warranty for seatbelts and related components is 10 years, regardless of mileage.

Towing When your vehicle is inoperable due to failure of a warranted part, towing service to the nearest authorized Toyota dealership is covered.

10

Your Warranties in Detail

WHAT IS NOT COVERED

This warranty does not cover damage or failures resulting directly or indirectly from any of the following: • Fire, accidents or theft • Abuse or negligence • Misuse — for example, racing or overloading • Improper repairs • Alteration or tampering, including installation of non-Genuine

Toyota Accessories

• Lack of or improper maintenance, including use of fluids other

than those specified in the Owner’s Manual

• Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips),

rail dust, salt, hail, floods, wind storms, lightning and other environmental conditions

• Water contamination

New Vehicle Limited Warranty

This warranty also does not cover the following:

Tires Tires are covered by a separate warranty provided by the tire manufac- Tires are covered by a separate warranty provided by the tire manufac- turer. See page 26. turer. See page 26.

Normal Wear and Tear Normal Wear and Tear Noise, vibration, cosmetic conditions and other deterioration caused by Noise, vibration, cosmetic conditions and other deterioration caused by normal wear and tear. normal wear and tear.

Maintenance Expense Maintenance Expense Normal maintenance services such as: Normal maintenance services such as: • Engine tune-ups • Engine tune-ups • Replacement of fluids and filters • Replacement of fluids and filters • Lubrication • Lubrication • Cleaning and polishing • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake pads/linings and clutch linings • Replacement of worn wiper blades, brake pads/linings and clutch linings

Your Warranties in Detail

11

New Vehicle Limited Warranty

Vehicles With Altered Odometer Failure of a vehicle on which the odometer has been altered so that actual vehicle mileage cannot be readily determined.

Salvage or Total-Loss Vehicles Any vehicle that has ever been issued a “salvage” title or similar title under any state’s law; or has ever been declared a “total loss” or equiva- lent by a financial institution or insurer, such as by payment for a claim in lieu of repairs because the cost of repairs exceeded the cash value of the vehicle. This exclusion does not apply to the emission control warranties.

Incidental Damages Incidental or consequential damages associated with a vehicle failure. Such damages include but are not limited to inconvenience; the cost of transportation, telephone calls and lodging; the loss of personal or com- mercial property; and the loss of pay or revenue.

12

Your Warranties in Detail

Disclaimer of Extra Expenses and Damages The performance of necessary repairs and adjustments is the exclu- sive remedy under this warranty or any implied warranty. Toyota does not authorize any person to create for it any other obligation or liability in connection with this vehicle. Toyota shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty. Any implied war- ranty of merchantability or fitness for a particular purpose is limited to the duration of this written warranty, except in states where this limitation is not allowed.

New Vehicle Limited Warranty

DISPUTE RESOLUTION

If a dispute arises regarding your warranty coverage, please follow the steps described under “If You Need Assistance” on pages 4–5. Please note that you must use the Dispute Settlement Program before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the Dispute Settlement Program before seeking remedies under the “Lemon Laws” of your state. Please check the appropriate page of the Owner’s Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state.

Your Warranties in Detail

13

Federal Emission Control Warranty

WHAT IS COVERED AND HOW LONG

Emission Defect Warranty Toyota warrants that your vehicle: • Was designed, built and equipped to conform at the time of sale with

applicable federal emissions standards.

• Is free from defects in materials and workmanship that may cause the

vehicle to fail to meet these standards.

Federal regulations require that this warranty be in effect for two years or 24,000 miles from the vehicle’s in-service date, whichever occurs first. However, under the terms of the Basic Warranty, Toyota provides coverage of three years or 36,000 miles, whichever occurs first. Speci- fic components may have longer coverage under the terms of the Powertrain Warranty. Additionally, components marked “8/80” in the parts list on pages 15–16 have coverage of eight years or 80,000 miles, whichever occurs first.

14

Your Warranties in Detail

Emission Performance Warranty Some states and localities have established vehicle inspection and main- tenance (I/M) programs to encourage proper vehicle maintenance. If an EPA-approved I/M program is in force in your area, you are eligible for Emission Performance Warranty coverage.

Under the terms of the Emission Performance Warranty and federal regulations, Toyota will make all necessary repairs if both of the following occur: • Your vehicle fails to meet applicable emissions standards as

determined by an EPA-approved emissions test.

• This failure results or will result in some penalty to you — such as a fine or denial of the right to use your vehicle — under local, state or federal law.

This warranty is in effect for two years or 24,000 miles from the vehicle’s in-service date, whichever occurs first. Additionally, components marked “8/80” in the parts list on pages 15–16 have coverage of eight years or 80,000 miles, whichever occurs first.

Federal Emission Control Warranty

WHAT IS NOT COVERED

WARRANTY PARTS LIST

These warranty obligations do not apply to failures or non-compliance caused by: • The use of replacement parts not certified in accordance with

aftermarket parts certification regulations.

• The use of replacement parts not equivalent in quality or design

to original equipment parts.

Provisions under the “What Is Not Covered” section of the New Vehicle Limited Warranty also apply to this warranty.

Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel injection system components

— Airflow sensor — Engine control module (8/80) — Throttle body — Other components

Air Induction System • Intake manifold and intake air surge tank Catalyst System • Catalytic converter and protector (8/80) • Constricted fuel filler neck • Exhaust manifold • Exhaust pipe (manifold to catalyst and/or catalyst to catalyst)

8/80 = Covered for eight years or 80,000 miles, whichever occurs first.

Your Warranties in Detail

15

Federal Emission Control Warranty

Evaporative Control System • Charcoal canister • Diaphragm valve • Fuel filler cap • Fuel tank • Vapor liquid separator

Exhaust Gas Recirculation (EGR) System • EGR gas temperature sensor • EGR valve