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If you think something is wrong


If you notice any of the following symptoms, your vehicle probably needs adjustment or repair. Contact your Toyota dealer as soon as possible. ■ Visible symptoms


● Fluid leaks under the vehicle


(Water dripping from the air conditioning after use is normal.)


● Flat-looking tires or uneven tire wear ● High engine coolant temperature warning light flashes or


comes on


■ Audible symptoms


● Changes in exhaust sound ● Excessive tire squeal when cornering ● Strange noises related to the suspension system ● Pinging or other noises related to the hybrid system


■ Operational symptoms


● Engine missing, stumbling or running roughly ● Appreciable loss of power ● Vehicle pulls heavily to one side when braking ● Vehicle pulls heavily to one side when driving on a level road ● Loss of brake effectiveness, spongy feeling, pedal almost


touches the floor


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5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer sounds


Calmly perform the following actions if any of the warning lights comes on or flashes. If a light comes on or flashes, but then goes off, this does not necessarily indicate a malfunction in the system. However, if this continues to occur, have the vehicle inspected by your Toyota dealer.


Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.


The following warning indicates a possible problem in the brake sys- tem. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning light


Warning light/Details


Brake system warning light and warning buzzer (red indicator)*1, 2
• Low brake fluid • Malfunction in the brake system This light also comes on when the parking brake is not released. If the light turns off after the parking brake is fully released, the system is operating normally.


(U.S.A.)


(Canada)


*1: Brake system warning buzzer:


When there is a possible problem that could affect braking performance, the warning light will come on and a warning buzzer will sound.


*2: Parking brake engaged warning buzzer:


A buzzer will sound if the vehicle is driven at a speed of approximately 3
mph (5 km/h) or more.


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5-2. Steps to take in an emergency


Stop the vehicle immediately.


The following warning indicates the possibility of damage to the vehi- cle that may lead to an accident. Immediately stop the vehicle in a safe place and contact your Toyota dealer.


Warning light


Warning light/Details


Charging system warning light Indicates a malfunction in the vehicle’s charging system


Low engine oil pressure warning light Indicates that the engine oil pressure is too low


High coolant temperature warning light Indicates that the coolant temperature is too high Changes from a flashing to a solid light when the engine coolant temperature increases.


Hybrid system warning light (warning buzzer) Indicates a malfunction in the hybrid system


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5-2. Steps to take in an emergency


Have the vehicle inspected by your Toyota dealer immediately.


Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Toyota dealer immediately.


Warning light


Warning light/Details


Malfunction indicator lamp Indicates a malfunction in: • The hybrid system; • The electronic engine control system; or • The electronic throttle control system


(U.S.A.)


(Canada)


SRS warning light Indicates a malfunction in: • The SRS airbag system; • The front passenger occupant classification system; or • The seat belt pretensioner system


ABS warning light Indicates a malfunction in: • The ABS; or • The brake assist system


(U.S.A.)


(Canada)


Electric power steering system warning light (warn- ing buzzer) Indicates a malfunction in the EPS system


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


(Flashes)


(If equipped)


(Turns on)


Pre-collision system warning light Indicates a malfunction in the pre-collision system The warning light will operate as follows, even when the system is not malfunctioning: • The light will flash quickly when the system is operating. (P. 256) • The light will turn on when the pre-collision braking is disabled. (P. 257) • The light will turn on when the system cannot tempo- rarily be used. (P. 450)


Slip indicator light Indicates a malfunction in: • VSC; • TRAC; or • Hill-start assist control Flashes when the above systems are operating. (P. 251) Brake system warning light (yellow indicator) Indicates a malfunction in: • The regenerative braking system; or • The electronically controlled brake system Parking lock system warning light (warning buzzer) Indicates a malfunction in the P position control system • In this situation, there is a possibility that the parking lock mechanism will not work. When parking, park the vehicle on a flat surface and apply the parking brake securely. • The “POWER” switch may not be turned off. If this hap- pens, applying the parking brake will enable the switch to be turned off.


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


Parking lock system warning message (warning buzzer) Indicates a malfunction in the P position control system when the vehicle is stopped • In this situation, there is a possibility that the parking lock mechanism will not work. When parking, park the vehicle on a flat surface and apply the parking brake securely. • The “POWER” switch may not be turned off. If this hap- pens, applying the parking brake will enable the switch to be turned off.


LED headlight warning light Indicates a malfunction in the LED headlights The LED headlights will not normally illuminate when there is a malfunction, however it may be able to illumi- nate depending on the nature of the problem.


Automatic headlight leveling system warning light Indicates a malfunction in the automatic headlight level- ing system


Cruise control indicator Indicates a malfunction in the cruise control/dynamic radar cruise control


Radar cruise control indicator Indicates a malfunction in the dynamic radar cruise con- trol


(U.S.A)


(Canada)


(If equipped)


(If equipped)


(If equipped)


(yellow)


(If equipped)


(yellow)


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5-2. Steps to take in an emergency


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning light goes off.


Warning light


Warning light/Details


Correction procedure


P position request indicator light (warning buzzer)


The amount of charge remain- ing in the hybrid battery (trac- tion battery) has fallen because the shift position has been left in N for a long time


The driver’s door has been opened while the shift position is in N, D or B An attempt has been made to start the hybrid system while the shift position is in anything other than P Hybrid system overheat warn- ing light (warning buzzer) The hybrid system has over- heated This light may come on when driving under severe operating conditions. (For example, when driving up a long steep hill.) Low hybrid battery (traction battery) warning light (warning buzzer) Hybrid battery (traction battery) level becomes low because the shift position is in N for long time


Because recharging is not possible when the shift position is in N, shift the shift posi- tion to P when park- ing the vehicle for a long time.


Shift the shift posi- tion to P.


Stop and check. (P. 487)


Because recharging is not possible when the shift position is in N, shift the shift posi- tion to P when park- ing the vehicle for a long time.


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(Flashes)


(Only outer frame flashes)


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


(Turns on) (If equipped)


(U.S.A.)


Pre-collision system warning light Indicates that the PCS is not currently functional because the grille or the radar sensor is dirty, or the system has over- heated.


Maintenance required reminder light Indicates that maintenance is required according to the driven distance on the maintenance schedule.*1
Illuminates for about 3 seconds and then flashes for about 15 seconds approximately 4500 miles (7200 km) after the main- tenance data has been reset. Comes on and remains on if the distance driven exceeds 5000 miles (8000 km) after the main- tenance data has been reset. (The indicator will not work properly unless the mainte- nance data has been reset.) Open door warning light (warning buzzer)*2
Indicates that a door is not fully closed


Correction procedure • Check the grille and the sensor and clean them if they are dirty. • In case of overheat- ing, the system will become functional once the system cools down.


If necessary, perform maintenance.


Perform the neces- sary maintenance. Please reset the maintenance data after the mainte- nance is performed. (P. 356)


Check that all the doors are closed.


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5-2. Steps to take in an emergency


Warning light


Warning light/Details


Correction procedure


Low fuel level warning light Indicates remaining fuel is approximately 1.6 gal. (6.0 L, 1.3 Imp.gal.) or less


Seat belt reminder light (warn- ing buzzer)*3
Warns the driver and/or front passenger to fasten their seat belts.


Tire pressure warning light


When the light comes on: Low tire inflation pressure such as • Natural causes (P. 453) • Flat tire (P. 462)


When the light comes on after blinking for 1 minute: Malfunction in the tire pres- sure warning system (P. 455)


Refuel the vehicle.


Fasten the seat belt. If the front passen- ger’s seat is occu- pied, the front passenger’s seat belt also needs to be fastened to make the reminder light (warning buzzer) off.


Adjust the tire infla- tion pressure to the specified level. The light will turn off after a few min- utes. In case the light does not turn off even if the tire inflation pressure is adjusted, have the system checked by your Toyota dealer.


Have the system checked by your Toyota dealer.


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5-2. Steps to take in an emergency


*1: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual


Supplement” for the maintenance interval applicable to your vehicle.


*2: Open door warning buzzer:


The open door warning buzzer sounds to alert one or more of the doors is not fully closed (with the vehicle having reached a speed of 3 mph [5km/h]).


*3: Seat belt warning buzzer:


The seat belt warning buzzer sounds to alert the driver and/or front passen- ger that their seat belts are not fastened. If the driver’s seat belt is not fas- tened, the buzzer will sound for 6 seconds once the “POWER” switch is turned to ON mode. If the vehicle reaches a speed of 12 mph (20 km/h), the buzzer will sound once. If the seat belt is still unfastened after 30 seconds, the buzzer will sound intermittently for 10 seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a different tone for 20 more sec- onds.


■SRS warning light


This warning light system monitors the airbag sensor assembly, front impact sensors, side impact sensors (front door), side impact sensors (front), side impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle switch, front passenger occupant classification system (ECU and sensors), “AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, front passen- ger’s seat belt buckle switch, seat belt pretensioner assemblies, airbags, interconnecting wiring and power sources. (P. 124)


■Front passenger occupant classification system (ECU and sensors),


seat belt reminder and warning buzzer ●If luggage is placed on the front passenger seat, the front passenger occupant classification system (ECU and sensors) may cause the warn- ing light to flash and the warning buzzer to sound even if a passenger is not sitting in the seat.


●If a cushion is placed on the seat, the front passenger occupant classifi- cation system (ECU and sensors) may not detect a passenger, and the warning light may not operate properly.


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5-2. Steps to take in an emergency


■Electric power steering system warning light (warning buzzer)


When the 12-volt battery charge becomes insufficient or the voltage tempo- rarily drops, the electric power steering system warning light may come on and the warning buzzer may sound.


■If the malfunction indicator lamp comes on while driving


First check the following: ●Is the fuel tank empty?


If it is, fill the fuel tank immediately.


●Is the fuel tank cap loose?


If it is, tighten it securely.


The malfunction indicator lamp will go off after several driving trips. If the malfunction indicator lamp does not go off even after several trips, con- tact your Toyota dealer as soon as possible.


■When the tire pressure warning light comes on


Check the tire inflation pressure and adjust to the appropriate level. Pushing the tire pressure warning reset switch will not turn off the tire pressure warning light.


■The tire pressure warning light may come on due to natural causes The tire pressure warning light may come on due to natural causes such as natural air leaks and tire inflation pressure changes caused by tem- perature. In this case, adjusting the tire inflation pressure will turn off the warning light (after a few minutes).


■When a tire is replaced with a spare tire


The compact spare tire is not equipped with a tire pressure warning valve and transmitter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat tire has been replaced with the spare tire. Replace the spare tire with the repaired tire and adjust the tire infla- tion pressure. The tire pressure warning light will go off after a few min- utes.


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5-2. Steps to take in an emergency


■If the tire pressure warning system is not functioning


The tire pressure warning system will be disabled in the following condi- tions: (When the condition becomes normal, the system will work properly.) ●If tires not equipped with tire pressure warning valves and transmit-


ters are used


●If the ID code on the tire pressure warning valves and transmitters is


not registered in the tire pressure warning computer


●If the tire inflation pressure is 73 psi (500 kPa, 5.1 kgf/cm2 or bar) or


higher


The tire pressure warning system may be disabled in the following condi- tions: (When the condition becomes normal, the system will work properly.) ●If electronic devices or facilities using similar radio wave frequencies


are nearby


●If a radio set at a similar frequency is in use in the vehicle ●If a window tint that affects the radio wave signals is installed ●If there is a lot of snow or ice on the vehicle, particularly around the


wheels or wheel housings


●If non-genuine Toyota wheels are used (Even if you use Toyota wheels, the tire pressure warning system may not work properly with some types of tires.) ●If tire chains are used


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5-2. Steps to take in an emergency


■If the tire pressure warning light frequently comes on after blinking


for 1 minute If the tire pressure warning light frequently comes on after blinking for 1
minute when the “POWER” switch is turned to ON mode, have it checked by your Toyota dealer.


■Customization


The vehicle speed linked seat belt reminder buzzer can be disabled. (Customizable features P. 525) However, Toyota recommends that the seat belt reminder buzzer be operational to alert the driver and front passen- ger when seat belts are not fastened.


CAUTION


■If both the ABS and the brake system warning lights remain on


Stop your vehicle in a safe place immediately and contact your Toyota dealer. The vehicle will become extremely unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or serious injury.


■When the electric power steering system warning light comes on


The steering wheel may become extremely heavy. If the steering wheel becomes heavier than usual when operating, hold firmly and operate using more force than usual.


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5-2. Steps to take in an emergency


CAUTION


■If the tire pressure warning light comes on


Be sure to observe the following precautions. Failure to do so could cause a loss of vehicle control and result in death or serious injury. ●Stop your vehicle in a safe place as soon as possible. Adjust the tire


inflation pressure immediately.


●If the tire pressure warning light comes on even after tire inflation pres- sure adjustment, it is probable that you have a flat tire. Check the tires. If a tire is flat, change it with the spare tire and have the flat tire repaired by the nearest Toyota dealer.


●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,


you could lose control of the steering wheel or the brakes.


■If a blowout or sudden air leakage should occur


The tire pressure warning system may not activate immediately.


■Maintenance of the tires


Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label). (If your vehicle has tires of a differ- ent size than the size indicated on the vehicle placard or tire inflation pressure label [tire and load information label], you should determine the proper tire inflation pressure for those tires.)


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5-2. Steps to take in an emergency


CAUTION


As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS-tire pressure warning system) that illuminates a low tire pressure telltale (tire pressure warning light) when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale (tire pressure warning light) illumi- nates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under- inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability. Please note that the TPMS (tire pressure warning system) is not a sub- stitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale (tire pressure warning light). Your vehicle has also been equipped with a TPMS (tire pressure warning system) malfunction indicator to indicate when the system is not operat- ing properly. The TPMS (tire pressure warning system) malfunction indi- cator is combined with the low tire pressure telltale (tire pressure warning light). When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illumi- nated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator is illumi- nated, the system may not be able to detect or signal low tire pressure as intended.


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5-2. Steps to take in an emergency


CAUTION


TPMS (tire pressure warning system) malfunctions may occur for a vari- ety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS (tire pressure warning system) from functioning properly. Always check the TPMS (tire pres- sure warning system) malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alter- nate tires and wheels allow the TPMS (tire pressure warning system) to continue to function properly.


NOTICE


■Precaution when installing a different tire


When a tire of a different specification or maker is installed, the tire pres- sure warning system may not operate properly.


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5-2. Steps to take in an emergency


Follow the correction procedures.


After taking the specified steps to correct the suspected problem, check that the warning light turn off.


Interior buzzer


Exterior buzzer


Warning


light


Details


Correction procedure


The electronic key is not detected when an attempt is made to start the hybrid system.


The “POWER” switch has been pressed while the electronic key was not detected inside the vehicle.


Start the hybrid sys- tem with the electronic key present.


Confirm the location of the electronic key. (P. 60, 66) If the warning light does not extinguish even though the elec- tronic key is within operating range, touch the electronic key to the “POWER” switch while depress- ing the brake pedal (P. 480) Transmission between the elec- tronic key and the vehicle is being blocked, or the bat- tery in the electronic key has been depleted.


459


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5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning


light


Details


Correction procedure


Once



Once


3 times


Driving has been started without the correct electronic key inside the vehicle. The electronic key was carried out- side the vehicle and a door other than the driver’s door was opened and closed while the “POWER” switch was in a mode other than off. The electronic key was carried out- side the vehicle and the driver’s door was opened and closed while the shift position P was selected without turning off the “POWER” switch.


Confirm the location of the electronic key.


Bring the electronic key back into the vehi- cle.


Turn the “POWER” switch off or bring the electronic key back into the vehicle.


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5-2. Steps to take in an emergency


Interior buzzer


Exterior buzzer


Warning


light


Details


Correction procedure



Contin- uous


Contin- uous


Contin- uous


An attempt was made to exit the vehicle with the electronic key and lock the doors without first turn- ing the “POWER” switch off. The electronic key was carried out- side the vehicle and the driver’s door was opened and closed while any shift position other than P was selected without turning off the “POWER” switch.


Turn the “POWER” switch off and lock the doors again.


• Shift the shift position to P. • Bring the electronic key back into the vehi- cle.


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5-2. Steps to take in an emergency If you have a flat tire


Remove the flat tire and replace it with the spare tire provided. ■ Before jacking up the vehicle


● Stop the vehicle on a hard, flat surface. ● Set the parking brake. ● Shift the shift position to P. ● Stop the hybrid system. ● Turn on the emergency flashers.


■ Location of the spare tire, jack and tools


Left side deck board


Jack handle


Towing eyelet


Jack


Center auxiliary boxes


Wheel nut wrench


Spare tire


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5-2. Steps to take in an emergency


Taking out the jack


STEP 1


Open the deck board and move it toward the front of the vehicle.


STEP 2


Remove the left side deck board and then remove the center aux- iliary boxes.


STEP 3


Take out the jack.


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5-2. Steps to take in an emergency


Taking out the spare tire


Unload the tool holder from the vehicle and loosen the center fastener that secures the spare tire.


CAUTION


■Service plug


Be careful not to hit the service plug when loading or unloading the tool holder or the spare tire. (P. 39)


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5-2. Steps to take in an emergency


Replacing a flat tire


STEP 1


Chock the tires.


Front


Rear


STEP 2


STEP 3


Flat tire Left-hand side Right-hand side Left-hand side Right-hand side


Wheel chock positions


Behind the rear right-hand side tire Behind the rear left-hand side tire In front of the front right-hand side tire In front of the front left-hand side tire


For vehicles with 16 inch wheels, remove the wheel ornament using the wrench.


To prevent damage, cover the tip of the wrench with a rag.


Slightly loosen the wheel nuts (one turn).


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5-2. Steps to take in an emergency


STEP 4


STEP 5


STEP 6


Turn the tire jack portion “A” by hand until the notch of the jack is in contact with the jack point.


The jack point guides are located under the rocker panel. They indicate the jack point positions.


Raise the vehicle until the tire is slightly raised off the ground.


Remove all the wheel nuts and the tire.


When resting the tire on the ground, place the tire so that the wheel design faces up to avoid scratching the wheel surface.


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Installing the spare tire


STEP 1


5-2. Steps to take in an emergency


Remove any dirt or foreign mat- ter from the wheel contact sur- face.


If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.


STEP 2


Install the tire and loosely tighten each wheel nut by hand by approximately the same amount.


Replacing a steel wheel with a steel wheel (including a compact spare tire)


Tapered portion


Tighten the nuts until the tapered portion comes into loose contact with the disc wheel seat.


Disc wheel seat


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5-2. Steps to take in an emergency


Replacing an aluminum wheel with a steel wheel (including a compact spare tire)


Tapered portion


Tighten the nuts until the tapered portion comes into loose contact with the disc wheel seat.


Disc wheel seat


Replacing an aluminum wheel with an aluminum wheel


Disc wheel


Turn the nut washers until they come into contact with the disc wheel.


Washer


STEP 3


Lower the vehicle.


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STEP 4


STEP 5


5-2. Steps to take in an emergency


Firmly tighten each wheel nut two or three times in the order shown in the illustration.


Tightening torque: 76 ft•lbf (103 N•m, 10.5 kgf•m)


For vehicles with 16 inch wheels, reinstall the wheel ornament.*


Align the cutout of the wheel ornament with the valve stem as shown. *: The wheel ornament cannot be installed on the compact spare tire.


STEP 6


Stow the flat tire, tire jack and all tools.


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For vehicles with a 17-inch wheel: Before stowing the flat tire, remove the center wheel ornament by pushing from the reverse side.


Place the flat tire on the deck board, and pass the belt through the lower-right cargo hook and then through the hole in the cen- ter of the tire.


Pass the belt through the lower- left cargo hook.


5-2. Steps to take in an emergency


Stowing the flat tire


STEP 1


STEP 2


STEP 3


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STEP 4


5-2. Steps to take in an emergency


Pass the belt through the buckle and secure the tire firmly. Check that the belt is securely held by the buckle.


The belt cannot be fastened securely if the buckle is facing the wrong direction.


■The compact spare tire


●The compact spare tire is identified by the label “TEMPORARY USE


ONLY” on the tire sidewall. Use the compact spare tire temporarily, and only in an emergency.


●Make sure to check the tire inflation pressure of the compact spare


tire. (P. 504)


■After completing the tire change


The tire pressure warning system must be reset. (P. 391)


■When using the compact spare tire


As the compact spare tire is not equipped with a tire pressure warning valve and transmitter, low inflation pressure of the spare tire will not be indicated by the tire pressure warning system. Also, if you replace the compact spare tire after the tire pressure warning light comes on, the light remains on.


■If you have a flat front tire on a road covered with snow or ice


Install the compact spare tire on one of the rear wheels of the vehicle. Perform the following steps and fit tire chains to the front tires:


STEP 1


STEP 2


STEP 3


Replace a rear tire with the compact spare tire. Replace the flat front tire with the tire removed from the rear of the vehicle. Fit tire chains to the front tires.


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5-2. Steps to take in an emergency


CAUTION


■When using the compact spare tire


●Remember that the spare tire provided is specifically designed for use


with your vehicle. Do not use your spare tire on another vehicle.


●Do not use more than one spare tire simultaneously. ●Replace the spare tire with a standard tire as soon as possible. ●Avoid sudden acceleration, deceleration and braking, as well as sharp


cornering.


■When storing the compact spare tire


Be careful not to catch fingers or other body parts between the compact spare tire and the body of the vehicle.


■When the compact spare tire is attached


The vehicle speed may not be correctly detected, and the following sys- tems may not operate correctly: ●ABS & Brake assist ●VSC ●TRAC ●Cruise control (if equipped) ●Dynamic radar cruise control (if equipped) ●Pre-collision system (if equipped) ●EPS ●Rear view monitor system (if equipped) ●Navigation system (if equipped)


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5-2. Steps to take in an emergency


CAUTION


■Speed limit when using the compact spare tire


Do not drive at speeds in excess of 50 mph (80 km/h) when a compact spare tire is installed on the vehicle. The compact spare tire is not designed for driving at high speeds. Failure to observe this precaution may lead to an accident causing death or seri- ous injury.


■Using the tire jack


Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. Observe the following precautions: ●Do not use the tire jack for any purpose other than replacing tires or


installing and removing tire chains.


●Only use the tire jack that comes with this vehicle for replacing a flat


tire. Do not use it on other vehicles, and do not use other tire jacks for replacing tires on this vehicle.


●Always check that the tire jack is securely set to the jack point. ●Do not put any part of your body under the vehicle while it is supported


by the jack.


●Do not start or run the hybrid system while your vehicle is supported by


the jack.


●Do not raise the vehicle while someone is inside. ●When raising the vehicle, do not put an object on or under the jack. ●Do not raise the vehicle to a height greater than that required to


replace the tire.


●Use a jack stand if it is necessary to get under the vehicle. Take particular care when lowering the vehicle to ensure that no one working on or near the vehicle may be injured.


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5-2. Steps to take in an emergency


CAUTION


■Replacing a flat tire


●Do not touch the disc wheels or the area around the brakes immedi-


ately after the vehicle has been driven. After the vehicle has been driven the disc wheels and the area around the brakes will be extremely hot. Touching these areas with hands, feet or other body parts while changing a tire, etc. may result in burns.


●Failure to follow these precautions could cause the wheel nuts to


loosen and the tire to fall off, resulting in death or serious injury. • Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103


N•m, 10.5 kgf•m) as soon as possible after changing wheels.


• When installing a tire, only use wheel nuts that have been specifi-


cally designed for that wheel.


• If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by your Toyota dealer.


• When installing the wheel nuts, be sure to install the wheel nuts


with the tapered ends facing inward. (P. 403)


■After using the tools and jack


Before driving, make sure all the tools and jack are securely in place in their storage location to reduce the possibility of personal injury during a collision or sudden braking. ■When stowing the flat tire


●Make sure the rear seatbacks are in their original position. ●Secure it using a tire tie-down belt. Otherwise, the flat tire may fly out in case of sudden braking or an accident, resulting in death or serious injury.


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5-2. Steps to take in an emergency


NOTICE


■Do not drive the vehicle with a flat tire


Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair.


■Be careful when driving over bumps with the compact spare tire


installed on the vehicle The vehicle becomes lower when driving with the compact spare tire compared to when driving with standard tires. Be careful when driving over uneven road surfaces.


■Driving with tire chains and the compact spare tire


Do not fit tire chains to the compact spare tire. Tire chains may damage the vehicle body and adversely affect driving performance.


■When replacing the tires


When removing or fitting the wheels, tires or the tire pressure warning valve and transmitter, contact your Toyota dealer as the tire pressure warning valve and transmitter may be damaged if not handled correctly. ■To avoid damage to the tire pressure warning valves and transmit-


ters When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire. (P. 390)


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5-2. Steps to take in an emergency If the hybrid system will not start


Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate proce- dure: ■ The hybrid system will not start even though the correct


starting procedure is being followed (P. 175) One of the following may be the cause of the problem: ● The electronic key may not be functioning properly.*


(P. 479)


● There may not be sufficient fuel in the vehicle’s tank.


Refuel the vehicle. (P. 38)


● There may be a malfunction in the immobilizer system.*


(P. 119)


● There may be a malfunction in the P position control system.*


(P. 180, 447, 448)


*: It may not be possible to shift the shift position from P to other posi-


tion.


■ The interior lights and headlights are dim, or the horn does


not sound or sounds at a low volume One of the following may be the cause of the problem: ● The 12-volt battery may be discharged. (P. 481) ● The 12-volt battery terminal connections may be loose or cor-


roded.


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5-2. Steps to take in an emergency


■ The interior lights and headlights do not turn on, or the horn


does not sound One of the following may be the cause of the problem: ● One or both of the 12-volt battery terminals may be discon-


nected.


● The 12-volt battery may be discharged. (P. 481) Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown.


Emergency start function


When the hybrid system does not start, the following steps can be used as an interim measure to start the hybrid system if the “POWER” switch is functioning normally:


STEP 1


STEP 2


STEP 3


Set the parking brake. Turn the “POWER” switch to ACCESSORY mode. Press and hold the “POWER” switch for about 15 seconds while depressing the brake pedal firmly.


Even if the hybrid system can be started using the above steps, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer.


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5-2. Steps to take in an emergency If you lose your keys


New genuine keys can be made by your Toyota dealer using the other key and the key number stamped on your key number plate.


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5-2. Steps to take in an emergency If the electronic key does not operate properly


If communication between the electronic key and vehicle is inter- rupted (P. 65) or the electronic key cannot be used because the battery is depleted, the smart key system and wireless remote con- trol cannot be used. In such cases, the doors can be opened and the hybrid system can be started by following the procedure below.


Locking and unlocking the doors


Use the mechanical key (P. 54) in order to perform the following operations:


Locks all the doors Unlocks the door Turning the key rearward unlocks the driver’s door. Turning the key once again within 3 seconds unlocks the other doors.


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5-2. Steps to take in an emergency


Starting the hybrid system


STEP 1


Depress the brake pedal.


STEP 2


Touch the Toyota emblem side of the electronic the “POWER” switch.


key


to


If any of the doors is opened or closed while the key is being touched to the switch, an alarm will sound to indicate that the start function cannot detect the elec- tronic key.


STEP 3


Press the “POWER” switch within 10 seconds of the buzzer sounding, keeping the brake pedal depressed.


In the event that the hybrid system still cannot be operated, contact your Toyota dealer.


■Stopping the hybrid system


Set the parking brake, shift the shift position to P and press the “POWER” switch as you normally do when stopping the hybrid system.


■Replacing the key battery


As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted. (P. 407)


■Changing “POWER” switch modes


Within 10 seconds of the buzzer sounding, release the brake pedal and press the “POWER” switch. The hybrid system does not start and modes will be changed each time the switch is pressed. (P. 177)


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5-2. Steps to take in an emergency If the 12-volt battery is discharged


The following procedures may be used to start the hybrid system if the vehicle’s 12-volt battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehi- cle with a 12-volt battery, you can jump start your vehicle by follow- ing the steps below.


STEP 1


STEP 2


Open the hood and fuse block cover.


When closing, first hook the lid onto the two rear tabs.


Open the exclusive jump start- ing terminal cover.


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5-2. Steps to take in an emergency


STEP 3


Connect the jumper cables according to the following procedure:


Connect a positive jumper cable clamp to the exclusive jump starting terminal on your vehicle. Connect the clamp on the other end of the positive cable to the positive (+) battery terminal on the second vehicle. Connect a negative cable clamp to the negative (-) battery termi- nal on the second vehicle. Connect the clamp at the other end of the negative cable to a solid, stationary, unpainted metallic point away from the exclu- sive jump starting terminal and any moving parts, as shown in the illustration.


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5-2. Steps to take in an emergency


STEP 4


STEP 5


STEP 6


STEP 7


STEP 8


Start the engine of the second vehicle. Increase the engine speed slightly and maintain at that level for approximately 5 minutes to recharge the battery of your vehicle. Maintain the engine speed of the second vehicle and start the hybrid system of your vehicle by turning the “POWER” switch to ON mode. Make sure the “READY” indicator comes on. If the indicator light does not come on, contact your Toyota dealer. Once the hybrid system has started, remove the jumper cables in the exact reverse order from which they were con- nected. Close the exclusive jump starting terminal cover, and rein- stall the fuse box cover to its original position. When installing, first hook the fuse box cover onto the two rear tabs.


Once the hybrid system starts, have the vehicle inspected at your Toyota dealer as soon as possible.


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5-2. Steps to take in an emergency


■Starting the hybrid system when the 12-volt battery is discharged


The hybrid system cannot be started by push-starting.


■To prevent 12-volt battery discharge


●Turn off the headlights and the audio system while the hybrid system is


off.


●Turn off any unnecessary electrical components when the vehicle is run-


ning at a low speed for an extended period, such as in heavy traffic.


■When the 12-volt battery is removed or discharged


●The hybrid system may not start. (P. 386) ●If the 12-volt battery is depleted with the shift position in P, it will not be possible to shift the shift position other than P. In this case, the vehicle cannot be towed without lifting both front wheels because the front wheels are locked by the parking lock. (P. 437)


●When the 12-volt battery is reconnected, start the hybrid system, depress the brake pedal, and confirm that it is possible to shift into each shift posi- tion.


■Charging the 12-volt battery


The electricity stored in the 12-volt battery will discharge gradually even when the vehicle is not in use, due to natural discharge and the draining effects of certain electrical appliances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically while the hybrid system is oper- ating.)


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5-2. Steps to take in an emergency


CAUTION


■Avoiding 12-volt battery fires or explosions


Observe the following precautions to prevent accidentally igniting the flam- mable gas that may be emitted from the 12-volt battery: ●Make sure each jumper cable is connected to the correct terminal and that it is not unintentionally in contact with any other than the intended terminal. ●Do not allow the other end of the jumper cable connected to the “+” termi- nal to come into contact with any other parts or metal surfaces in the area, such as brackets or unpainted metal.


●Do not allow the + and - clamps of the jumper cables to come into contact


with each other.


●Do not smoke, use matches, cigarette lighters or allow open flame near


the 12-volt battery.


■12-volt battery precautions


The 12-volt battery contains poisonous and corrosive acidic electrolyte, while related parts contain lead and lead compounds. Observe the following precautions when handling the 12-volt battery: ●When working with the 12-volt battery, always wear safety glasses and take care not to allow any battery fluids (acid) to come into contact with skin, clothing or the vehicle body.


●Do not lean over the 12-volt battery. ●In the event that battery fluid comes into contact with the skin or eyes, immediately wash the affected area with water and seek medical attention. Place a wet sponge or cloth over the affected area until medical attention can be received.


●Always wash your hands after handling the battery support, terminals, and


other battery-related parts.


●Do not allow children near the 12-volt battery.


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5-2. Steps to take in an emergency


CAUTION


■After recharging the 12-volt battery


Have the 12-volt battery inspected at your Toyota dealer as soon as possi- ble. If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a malodorous gas, which may be detrimental to the health of passengers.


■When replacing the 12-volt battery


P. 387


NOTICE


■When handling jumper cables


When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fans, etc.


■Exclusive jump starting terminal


The exclusive jump starting terminal is to be used when charging the 12-volt battery from another vehicle in an emergency. It cannot be used to jump start another vehicle.


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5-2. Steps to take in an emergency If your vehicle overheats


The following may indicate that your vehicle is overheating. ● The high coolant temperature warning light (P. 445) comes on or flashes, or a loss of hybrid system power is experienced. (For example, the vehicle speed does not increase.)


● The hybrid system overheat warning light (P. 449) comes on. ● Steam comes out from under the hood.


Correction procedures


■ If the high coolant temperature warning light comes on or


flashes


STEP 1


STEP 2


Stop the vehicle in a safe place and turn off the air condition- ing system, and then stop the hybrid system. If you see steam:


Carefully lift the hood after the steam subsides.


If you do not see steam: Carefully lift the hood.


STEP 3


After the hybrid system has cooled down sufficiently, inspect the hoses and radiator core (radiator) for any leaks.


Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer.


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