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compressor accessory plug cord.


{CAUTION:


Idling the engine in a closed-in place or with the climate control system off can cause deadly carbon monoxide (CO). See Engine Exhaust on page 2-29.


8. Start the vehicle. See Starting the Engine


(Automatic Engine Start/Stop) on page 2-18
for more information. The vehicle must be running while using the air compressor.


{CAUTION:


Overinflation could cause the tire to rupture, and you or others could be injured. Be sure to read the inflator instructions, and inflate the tire to its recommended pressure. Do not exceed 36 psi (248 kPa).


5-72


9. Push the On/Off switch (D) to the I (on) position.


The tire sealant and compressor kit will inject sealant and air into the tire. The pressure gage (E) will initially show a high pressure while the compressor pushes the sealant into the tire. Once the sealant is completely dispersed into the tire, the pressure will quickly drop and start to rise again as the tire inflates with air only.


10. Inflate the tire to the recommended inflation


pressure using the air pressure gage (E) on the top of the unit. The recommended inflation pressure can be found on the Tire and Loading Information label. See Inflation - Tire Pressure on page 5-52. The pressure gage reading is slightly high while the compressor is on. Turn the compressor off to get an accurate reading. The compressor may be turned on and off until the correct pressure is reached. Notice: If the recommended pressure cannot be reached after 15 minutes, the vehicle should not be driven farther. Damage to the tire is severe and the sealant will not be effective. Remove the air compressor plug from the accessory power outlet and unscrew the inflating hose from the tire valve. See Roadside Assistance Program on page 7-6 for more information.


11. Turn the compressor off by pushing the On/Off


switch (D) to the O (off) position. Steps 12 through 20 must be done immediately after Step 11. The tire is not sealed and will continue to leak air until the vehicle is driven and the sealant is distributed in the tire. Be careful while handling the tire sealant and compressor kit as they could be hot after usage.


12. Unplug the air compressor accessory plug (C) from


the accessory power outlet in the vehicle.


13. Disconnect the sealant/air hose (G) from the tire


valve stem by turning it counterclockwise and replace the tire valve stem cap.


14. Wrap the sealant/air hose (G) around the air


compressor channel to stow it in its original location.


15. Stow the air compressor accessory plug (C) back


in the air compressor. To do this, wrap the air compressor accessory plug, snap in the plug, and then push in the bottom and then the top of the wrapped air compressor accessory plug.


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16. If the flat tire was


able to inflate to the recommended inflation pressure, remove the maximum speed label from the sealant canister (B).


17. Place it in a highly visible location such as the inside of the upper left corner of the windshield or to the face of the radio/clock. The maximum speed label reminds you to drive cautiously and not to exceed 55 mph (90 km/h) until you have the damaged tire inspected and repaired.


{CAUTION:


Storing the tire sealant and compressor kit or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store the tire sealant and compressor kit in its original location.


18. Return the equipment to its original storage location


in your vehicle.


19. Immediately drive the vehicle 5 miles (8 km) to


distribute the sealant evenly in the tire.


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20. Stop at a safe location and check the tire pressure,


refer to Steps 1 through 8 under “Using the Tire Sealant and Compressor Kit without Sealant to Inflate an Underinflated Tire (Not Punctured)” later in this section. If the tire pressure has fallen more then 10 psi (68 kPa), below the recommended inflation pressure, stop driving the vehicle. The tire is too severely damaged and the tire sealant and compressor kit cannot seal the tire. See Roadside Assistance Program on page 7-6 for more information. If the tire pressure has not dropped more than 10 psi (68 kPa) from the recommended inflation pressure, you can inflate the tire back up to the recommended inflation pressure.


21. Wipe off any sealant from the wheel, tire and


vehicle.


22. Dispose of the sealant canister (B) and sealant/air


hose (G) assembly at a local dealer/retailer or in accordance with your local state codes and practices.


23. After temporarily sealing a tire with the tire


sealant and compressor kit, take your vehicle to an authorized dealer/retailer to have the tire inspected and repaired or replaced.


Using the Air Compressor without Sealant to Inflate an Underinflated Tire (Not Punctured) To use the air compressor to inflate a tire with air only and not sealant:


1. Unlock the air only hose (F) from the sealant


canister (B) by pulling up on the lever.


2. Pull the air only hose (F) from the sealant


canister (B).


3. Remove the tire valve stem cap by turning it


counterclockwise.


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4. Push the air only hose (F) onto the tire valve stem


and push the lever down to secure in place.


5. Remove the air compressor accessory plug (C)


from the unit.


6. Plug the air compressor accessory plug into an


accessory power outlet in the vehicle. See Accessory Power Outlet(s) on page 3-17 for more information. Do not slam the door or close the window on the compressor accessory plug cord.


{CAUTION:


Idling the engine in a closed-in place or with the climate control system off can cause deadly carbon monoxide (CO). See Engine Exhaust on page 2-29.


7. Start the vehicle. See Starting the Engine


(Automatic Engine Start/Stop) on page 2-18. The vehicle must be running while using the air compressor.


5-76


{CAUTION:


Overinflation could cause the tire to rupture, and you or others could be injured. Be sure to read the inflator instructions, and inflate the tire to its recommended pressure. Do not exceed 36 psi (248 kPa).


8. Push the On/Off switch (D) to the I (on) position.


The tire sealant and compressor kit will inflate the tire with air only.


9. Inflate the tire to the recommended inflation


pressure using the air pressure gage (E) on the top of the unit. See Inflation - Tire Pressure on page 5-52. The pressure gage reading is slightly high while the compressor is on. Turn the compressor off to get an accurate pressure reading. The compressor may be turned on and off until the correct pressure is reached.


10. Turn off the air compressor by pushing the On/Off


switch (D) to the O (off) position. Be careful while handling the tire sealant and compressor kit as they could be hot after usage.


11. Unplug the air compressor accessory plug from the


accessory power outlet in the vehicle.


12. Unlock the air only hose (F) from the tire valve stem


by pulling the lever up.


13. Disconnect the air only hose (F) from the tire valve


stem and replace the tire valve stem cap.


14. Wrap the air only hose (F) around the side of the


air compressor channel to stow it back in its original location.


15. Stow the air compressor accessory plug back in the air compressor. To do this, wrap the air compressor accessory plug, snap in the plug, and then push in the bottom and then the top of the wrapped air compressor accessory plug.


16. Return the equipment to its original storage location


of your vehicle.


{CAUTION:


Storing the tire sealant and compressor kit or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store the tire sealant and compressor kit in its original location.


5-77


Removal and Installation of the Sealant Canister To remove the sealant canister, do the following:


1. Unlock the air only hose from the sealant canister


by pulling the lever up.


2. Unwrap the sealant/air hose from the compressor.


3. Turn the sealant canister so the inflator filling hose


is aligned with the slot in the compressor.


4. Lift the sealant canister from the compressor and


replace with a new sealant canister. See your dealer/retailer for more information.


5-78


To install a new sealant canister, do the following: 1. Align the sealant/air hose with the slot in the air


compressor.


2. Push the sealant canister down and turn it


clockwise.


3. Wrap the sealant/air hose around the air


compressor channel to stow it in its original location. 4. Push the air only hose onto the sealant canister inlet


and push the lever down. Appearance Care


Interior Cleaning Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly.


Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles.


If you use abrasive cleaners when cleaning


5-79


Your dealer/retailer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your dealer/retailer to remove odors from your vehicle’s upholstery. Do not clean your vehicle using: (cid:127) A knife or any other sharp object to remove a soil


from any interior surface.


(cid:127) A stiff brush. It can cause damage to your vehicle’s


interior surfaces.


(cid:127) Heavy pressure or aggressive rubbing with a


cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal.


(cid:127) Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps.


(cid:127) Too much cleaner that saturates the upholstery. (cid:127) Organic solvents such as naptha, alcohol, etc. that


can damage your vehicle’s interior.


5-80


Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For any soil, always try to remove it first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: (cid:127) For liquids: gently blot the remaining soil with a


paper towel. Allow the soil to absorb into the paper towel until no more can be removed.


(cid:127) For solid dry soils: remove as much as possible


and then vacuum.


To clean: 1. Saturate a lint-free, clean white cloth with water or


club soda.


2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the


cleaning cloth remains clean.


5. If the soil is not completely removed, use a mild


soap solution and repeat the cleaning process that was used with plain water.


If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.


Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner.


Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.


Care of Safety Belts Keep belts clean and dry.


{CAUTION:


Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


5-81


Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.


Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on your vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on your vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on your vehicle. Approved cleaning products can be obtained


from your dealer/retailer. See Vehicle Care/Appearance Materials on page 5-86. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals.


Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-82.


5-82


Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.


Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get approved cleaning products from your dealer/retailer. See Vehicle Care/Appearance Materials on page 5-86. If your vehicle has a basecoat/clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter.


5-83


Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: (cid:127) Extreme dusty conditions (cid:127) Sand and salt (cid:127) Heat and sun (cid:127) Snow and ice, without proper removal


Aluminum Wheels Notice: Chrome wheels and other chrome trim may be damaged if you do not wash your vehicle after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash your vehicle’s chrome with soap and water after exposure. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied.


If you use strong soaps, chemicals,


5-84


Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.


Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of finish damage can be corrected in your dealer’s/retailer’s body and paint shop.


Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.


Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.


5-85


Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer/retailer or an underbody car washing system can do this for you.


Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.


5-86


Vehicle Care/Appearance Materials


Description


Usage


Polishing Cloth Wax-Treated


Tar and Road Oil Remover


Interior and exterior polishing cloth.


Removes tar, road oil, and asphalt.


Chrome Cleaner and Polish


Use on chrome or stainless steel.


White Sidewall Tire Cleaner


Removes soil and black marks from whitewalls.


Vinyl Cleaner


Cleans vinyl.


Glass Cleaner


Chrome and Wire Wheel Cleaner


Finish Enhancer


Removes dirt, grime, smoke, and fingerprints.


Removes dirt and grime from chrome wheels and wire wheel covers.


Removes dust, fingerprints, and surface contaminants. Spray on wipe off.


Description


Usage


Vehicle Identification


Swirl Remover Polish


Cleaner Wax


Foaming Tire Shine Low Gloss


Wash Wax Concentrate


Spot Lifter


Odor Eliminator


Removes swirl marks, fine scratches, and other light surface contamination.


Removes light scratches and protects finish.


Cleans, shines, and protects tires. No wiping necessary.


Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.


Removes spots and stains from carpets, vinyl, and cloth upholstery.


Odorless spray odor eliminator used on fabrics, vinyl, leather, and carpet.


Vehicle Identification Number (VIN)


This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Certification/Tire and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 5-98
for your vehicle’s engine code.


5-87


Service Parts Identification Label This label is on the inside of the glove box. It is very helpful if you ever need to order parts. The label has the following information: (cid:127) Vehicle Identification Number (VIN) (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle.


Electrical System


Intermediate Voltage Devices and Wiring


{CAUTION:


Exposure to intermediate voltage can cause shock and burns. The intermediate voltage systems in your vehicle can only be serviced by technicians with special training. Intermediate voltage devices are identified by labels. Do not remove, open, take apart, or modify these devices. Intermediate voltage cable or wiring has blue covering. Do not probe, tamper with, cut, or modify intermediate voltage cable or wiring.


5-88


Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer/retailer first. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-68.


Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.


Power Windows and Other Power Options Circuit breakers in the fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.


5-89


Instrument Panel Fuse Block The instrument panel fuse block is located on the passenger side of the lower console.


Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by fuses. This greatly reduces the chance of circuit overload and fire caused by electrical problems. There are three fuse blocks - the main underhood fuse block, the auxiliary hybrid underhood fuse block and the instrument panel fuse block. To identify and check fuses and relays, refer to the Fuse Usage Chart on the inside surface of the fuse panel door.


Pull the latch of the fuse box cover straight back to access the fuses.


5-90


Fuses


Usage


Fuses


Usage


PWR SEAT Power Seat


DRIV P/WIN Driver Side Power Window


PASS P/WIN Passenger Side Power Window


S/ROOF


Sunroof Module


5-91


Fuses


Usage


Fuses


Usage


Cigarette Lighter


CIGAR ECM/TCM Engine Control Module (ECM)/


Transmission Control Module (TCM)


FSCM


ISRVM


Cluster


Fuel Storage Control Module


Inner Side Rearview Mirror)


Instrument Panel Cluster


AIR BAG


Airbag System


OSRVM


Outer Side Rearview Mirror


KEY CAP


Key Capture Solenoid


WHL S/W Steering Wheel Switch


F/DR LCK


Front Driver Door Lock


APO2


Accessory Power Outlet 2


BCM (VB3)


Body Control Module (BCM) (VB3)


DR LCK


Door Lock


5-92


BCM (VB6)


Body Control Module (VB6)


BCM (VB4)


Body Control Module (VB4)


BCM (VB5)


Body Control Module (VB5)


TRL


Trailer


AIRCON


Air Conditioner


AUDIO


Audio


BCM (VB7)


Body Control Module (VB7)


IGN SW


Ignition Switch


AIR BAG


Air Bag System


WASHER Washer Pump


APO1


FSCM


Accessory Power Outlet 1


Fuel Storage Control Module


RR CLR


Rear Closure


Fuses


Usage


BCM (VB2)


Body Control Module (VB2)


DRL


Daytime Running Light


BCM (VB1)


ONSTAR


Body Control Module (VB1) OnStar®


Relays RELAY


ACC/RAP


Usage


Accessory, Retained Accessory Power (RAP) Relay


RELAY


RUN/CRANK Run/Crank Relay


Underhood Fuse Block Main Underhood Fuse Block The main underhood fuse block is located on the driver side of the engine compartment. The main underhood fuse block is the larger of the two fuse blocks in the engine compartment. Remove the fuse block cover for access to the fuses and relays. See Engine Compartment Overview on page 5-12 for more information on its location. To remove fuses, hold the end of the fuse between your thumb and index finger and pull straight out or use the fuse puller located inside the fuse block. Notice: Spilling liquid on any electrical components on your vehicle may damage it. Always keep the covers on any electrical component.


5-93


Fuses


ENG 1


ENG 2


Engine 1


Engine 2


Usage


Fuses


ECM


ENG 3


Usage


Engine Control Module


Engine 3


5-94


Fuses


Usage


Fuses


Usage


A/C COMP


Air Conditioning Compressor


HDLP LO LH Left Headlamp Low-Beam


MAIN


FUEL


AWD


ABS


Engine Control Module/CAM, Emissions, Injectors, Electronic Throttle Control


Fuel Pump


Not Used


Anti-lock Brake System Module (ABS)


STOP


Stoplamp


HEATING MAT Heating Mat


HORN


WIPER


Horn


Windshield Wiper


SUNROOF*


Sunroof (Option)


ANTI-THEFT* Theft Deterrent System (Option)


POWER SEAT*


Power Seat (Option)


HDLP LO RH Right Headlamp Low-Beam


PKLP LH


Left Parking Lamp


FRT FOG


Front Fog Lamps


H/L HI


BLANK


HDLP


WASHER


H/L High


Not Used


Headlamp Washer


TCM


Transmission Control Module


T/PKLP L H


Left Turn Signal and Parking Lamp


SPARE


SPARE


SPARE


SPARE


Spare


Spare


Spare


Spare


5-95


Usage


Relays


Usage


FAN


CONTROL


RELAY


Cooling Fan Control Relay


RUN RELAY Run Relay


PARK LP RELAY


STARTER


RELAY


A/C COMP


RELAY


Parking Lamp Relay


Starter Relay


Air Conditioning Compressor Relay


HORN RELAY Horn Relay WIPER RELAY Windshield Wiper Relay


FRT FOG


RELAY


Front Fog Lamp Relay


H/L HI RELAY H/L High Relay


Relays FAN AUX RELAY


RELAY DEFOG RELAY


Cooling Fan Auxiliary Relay


FUEL RELAY Fuel Pump Relay WIPER SPEED


Windshield Wiper Speed Relay


Defogger Relay


HI/LO RELAY High/Low Relay H/L WASHER


Washer Relay


RELAY


MAIN RELAY


FAN MAIN


RELAY


Engine Control Module/CAM, Emissions, Injectors, Electronic Throttle Control Relay


Cooling Fan Main Relay


5-96


Hybrid Underhood Fuse Block The Hybrid Underhood Fuse Block is located on the passenger side of the engine compartment. It is the smaller of the two fuse blocks in the engine compartment.


Usage


Hybrid Pumps


Hill Hold Valves


Fuses HYBRID PUMPS


HILL HOLD


VLVS AUX


HILL HOLD


VLVS AUX


TRANSPUMP Auxiliary Transmission Pump


Relays


Usage


Hill Hold Valves


TRANSPUMP Auxiliary Transmission Pump


5-97


Capacities and Specifications


Application


Capacities


English


Metric


Air Conditioning Refrigerant R134a


Cooling System


Engine Oil with Filter


Fuel Tank


Transmission (Bottom Pan Removal)


Wheel Nut Torque


For the air conditioning system refrigerant charge amount, see the refrigerant caution label located


under the hood. See your retailer for more


information.


9.5 qt


5.0 qt


18.0 gal


6.9 qt


100 ft lb


9.0 L


4.7 L


68.1 L


6.5 L


140 Y


All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.


Engine Specifications


Engine


2.4L L4


VIN Code


Transmission


Automatic


Spark Plug Gap


0.040 inches (1.01 mm)


5-98


Section 6


Maintenance Schedule


Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7


Owner Checks and Services ............................6-8
At Each Fuel Fill ............................................6-8
At Least Once a Month ...................................6-9
At Least Once a Year .....................................6-9
Recommended Fluids and Lubricants ...............6-12
Maintenance Replacement Parts .....................6-13
Engine Drive Belt Routing ..............................6-14
Maintenance Record .....................................6-14


6-1


Maintenance Schedule


Introduction Important: Keep engine oil at the proper level and change as recommended.


Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by warranty.


Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.


6-2


Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that: (cid:127) carry passengers and cargo within recommended


limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 4-22.


(cid:127) are driven on reasonable road surfaces within legal


driving limits.


(cid:127) use the recommended fuel. See Gasoline Octane


on page 5-6.


The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.


{CAUTION:


Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.


Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your dealer/retailer do these jobs.


When you go to your dealer/retailer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-14. Owner Checks and Services on page 6-8 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-13. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.


6-3


Scheduled Maintenance When the Change Engine Oil light comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600
miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-16 for information on the Engine Oil Life System and resetting the system.


When the Change Engine Oil light appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the Change Engine Oil light comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the light comes on 10 months or more since the last service or if the light has not come on at all for one year.


6-4


Scheduled Maintenance


Service


Maintenance I Maintenance II


Change engine oil and filter. See Engine Oil on page 5-13. Reset oil life system. See Engine Oil Life System on page 5-16. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-18. See footnote (l). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-58 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air filter. See footnote (k). Inspect throttle system. See footnote (g).















• • • • • • •


6-5


Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.


Service and Miles (Kilometers)


Additional Required Services 75,000


25,000
(40 000)


50,000
(80 000)


(120 000)










Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-18. Change automatic transmission fluid (severe service). See footnote (h). Change automatic transmission fluid (normal service). Replace spark plugs. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (m).


6-6


100,000
(160 000)


125,000
(200 000)


150,000
(240 000)
















Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-46 and Windshield and Wiper Blades on page 5-84 for more information.


(e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-70. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches, glove box hinges, sunroof (if equipped), and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. (h) Severe service is when the vehicle is mainly driven under one or more of these conditions:


− In heavy city traffic where the outside temperature


regularly reaches 90°F (32°C) or higher.


− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery


service.


6-7


(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-20
for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) Or every 12 months, whichever occurs first. If you drive regularly under dusty conditions, the filter may require replacement more often. (l) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.


Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your dealer/retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.


At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13.


It is important to check the engine oil


6-8


Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-20. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.


At Least Once a Month Tire Inspection and Inflation Check Inspect your vehicle’s tires for wear and make sure they are inflated to the correct pressures. See Inflation - Tire Pressure on page 5-52.


At Least Once a Year Starter Switch Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough room


around the vehicle.


2. Firmly apply both the parking brake and the regular


brake. See Parking Brake on page 2-26. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.


3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer/retailer for service.


6-9


Automatic Transmission Shift Lock Control System Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.


2. Firmly apply the parking brake. See Parking Brake


on page 2-26. Be ready to apply the regular brake immediately if the vehicle begins to move.


3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer/retailer for service.


Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. (cid:127) The ignition should turn to LOCK/OFF only


when the shift lever is in PARK (P).


(cid:127) The ignition key should come out only in


LOCK/OFF.


Contact your dealer/retailer if service is required.


6-10


(cid:127) To check the PARK (P) mechanism’s holding


ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.


Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Tire Sealant and Compressor Kit Check the sealant expiration date printed on the instruction label of the Tire Sealant and Compressor Kit (if equipped) at least once a year. See your dealer/retailer for a replacement canister.


Parking Brake and Automatic Transmission Park (P) Mechanism Check


{CAUTION:


When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.


Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With


the engine running and the transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.


6-11


Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.


Usage


Fluid/Lubricant


Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-20. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.


Optikleen® Washer Solvent


Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Engine Oil


Engine Coolant


Hydraulic Brake


System


Windshield


Washer


Parking Brake Cable Guides


6-12


Usage


Automatic


Transmission


Key Lock Cylinders


Fluid/Lubricant


DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


Hood Latch Assembly, Secondary


Latch, Pivots, Spring Anchor, and Release


Pawl


Hood, Liftgate Door, and Rear


Folding Seat


Hinges


Sunroof Track


Weatherstrip Conditioning


Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your retailer.


Part


Saturn Part Number


ACDelco Part Number


Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Element Spark Plugs Wiper Blades


Driver’s Side – 24 inches (60.0 cm) Passenger’s Side – 16 inches (40.0 cm) Rear – 12.0 inches (30.0 cm)


96815102
12605566
19130294
1258004


96830172
96830174
96624648



PF457G



41-103


— — —


6-13


Engine Drive Belt Routing


Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-8 can be added on the following record pages. You should retain all maintenance receipts.


The engine drive belt on this hybrid vehicle is under a higher tension than the engine drive belt on a non-hybrid vehicle and requires the use of a special kind of tool to service. See your dealer/retailer for service.


6-14


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record


6-15


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-16


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-17


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-18


Section 7


Customer Assistance Information


Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for


Text Telephone (TTY) Users .........................7-4
Customer Assistance Offices ............................7-5
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-6
Scheduling Service Appointments .....................7-8
Courtesy Transportation ...................................7-8
Collision Damage Repair ................................7-10


Reporting Safety Defects ................................7-13


Reporting Safety Defects to the


United States Government ..........................7-13


Reporting Safety Defects to the


Canadian Government ................................7-13
Reporting Safety Defects to Saturn ..................7-13
Service Publications Ordering Information .........7-14
Vehicle Data Recording and Privacy ................7-15
Event Data Recorders ...................................7-15
OnStar® ......................................................7-16
Navigation System ........................................7-16
Radio Frequency Identification (RFID) ..............7-16


7-1


Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during, and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of the vehicle are resolved by the retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action: STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level. STEP TWO: Should you need additional assistance, in the U.S., contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, call the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have.


7-2


We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This 17-digit number can be found on the vehicle registration or title, on the upper driver side corner of the instrument panel, or on your roadside assistance key card.


(cid:127) The name of your selling and servicing retail facility. (cid:127) Vehicle delivery date and present mileage. (cid:127) Your daytime and evening phone numbers. When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One first. STEP THREE (U.S. Owners): Both Saturn and its retailers are committed to making sure you are completely satisfied with your Saturn vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/ arbitration program called Better Business Bureau (BBB) Auto Line. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer.


Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case is generally heard within 40 days. If you do not agree with the decision given in your case, you can reject it and proceed with any other venue for relief available to you. Contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims.


The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the Saturn Customer Communication Centre, 1-800-263-1999, or you may write to:


Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100


Your inquiry should be accompanied by the Vehicle Identification Number (VIN).


7-3


Online Owner Center (United States only) This is a resource for your Saturn ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,


including tips and videos and an electronic version of this owner manual.


(cid:127) Keep track of your vehicle’s service history and


maintenance schedule.


(cid:127) Find Saturn retailers for service nationwide. (cid:127) Receive special promotions and privileges only


available to members.


Refer to www.saturn.com on the web for updated information and to register your vehicle. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.


7-4


Here are a few of the valuable tools and services you will have access to:


− My Showroom: Find and save information on


vehicles and current offers in your area.


− My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers.


− My Driveway: Receive service reminders and


helpful advice on owning and maintaining your vehicle.


− My Preferences: Manage your profile, subscribe to E-News and use tools and forms with greater ease.


To sign up, visit the My GM Canada section within www.gmcanada.com.


Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830.


Customer Assistance Offices Saturn encourages customers to call the toll-free number for assistance. If a customer wishes to write to Saturn, the letter should be addressed to:


GM Mobility Reimbursement Program


Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24
Spring Hill, TN 37174-1500
1-800-553-6000
1-800-833-6000 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-553-6000


In Canada, write to:


Saturn Customer Communication Centre General Motors of Canada Ltd. CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-1999
1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800


This program, available to qualified applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000. In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830.


7-5


Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-553-6000; (Text Telephone (TTY): 1-800-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage. Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever comes first, and, in Canada only, up to a maximum of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the


vehicle to get to the nearest service station (approximately $5 Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels are not provided through this service.


7-6


(cid:127) Lock-Out Service: Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identification before lock-out service is provided. In Canada, the vehicle registration is also required.


(cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest Saturn retailer for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow.


(cid:127) Flat Tire Change: Installation of a spare tire in good


condition, when equipped and properly inflated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.


(cid:127) Jump Start: A battery jump start is covered at no


charge if the vehicle does not start.


(cid:127) Trip Routing Service (Canada Only): Upon


request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. Trip routing requests are limited to six per calendar year.


(cid:127) Trip Interruption Benefits and Assistance


(Canada Only): In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from the original point of departure, you might qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500
(Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night), and (C) alternate ground transportation (maximum of $40/day). This benefit is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts, and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and

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