2005 Saturn Relay Owners Manual

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Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance and Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ................................7-4 GM Mobility Reimbursement Program ................7-4 Roadside Assistance Program ..........................7-5 Vehicle Data Collection and Event Data Recorders ..................................................7-6 Reporting Safety Defects ..................................7-8 Reporting Safety Defects to the United States Government ...............................................7-8 Reporting Safety Defects to the Canadian Government ...............................................7-8 Reporting Safety Defects to Saturn ...................7-8 Service Publications Ordering Information ...........7-9 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action: STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level. STEP TWO: Should you need additional assistance, contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, contact the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, 7-2 roadside assistance, brochures, literature and discuss any concerns you may have. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number. This 17-digit number can be found on the vehicle registration or title, on the upper driver’s side corner of the dash, or on your roadside assistance key card. The name of your selling and servicing retail facility. (cid:127) Vehicle delivery date and present mileage. (cid:127) Your daytime and evening phone numbers. If you wish to write to the Saturn Customer Assistance Center, our address is: Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24 Spring Hill, TN 37174-1500 In Canada, write to: Saturn Customer Communication Centre General Motors of Canada Ltd. 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. (cid:127) STEP THREE: Both Saturn and its retailers are committed to making sure you are completely satisﬁed with your Saturn vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/arbitration program called BBB Auto Line. Canadian owners refer to your Warranty and Owner Assistance Information booklet, located in the front cover pocket of your owner’s handbook, for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer. We ask that you not resort to BBB Auto Line until after Saturn and its retailers have been given the opportunity to satisfy your vehicle concerns. However, U.S. residents may ﬁle a claim at any time by contacting your local Better Business Bureau at 1-800-955-5100. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 Online Owner Center The Owner Center is a resource for your ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual (United States only). (cid:127) Keep track of your vehicle’s service history and maintenance schedule. Find Saturn retailers for service nationwide. (cid:127) Receive special promotions and privileges only available to members (United States only). Refer to the web for updated information. To register your vehicle, visit My Saturn within www.saturn.com (United States) or My GM Canada within www.gmcanada.com (Canada). Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing- or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830. GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc. The offer is available for a limited period of time from the date of vehicle purchase/lease. 7-4 (cid:127) For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000. In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830. Roadside Assistance Program For vehicles purchased in the U.S. call 1-800-553-6000 (TTY: 1-800-833-6000). For vehicles purchased in Canada call 1-800-268-6800. As the proud owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Saturn’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period at no expense to you: Fuel Delivery: Delivery of enough fuel ($5 maximum) for the customer to get to the nearest service station. Lock-out Service (identiﬁcation required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km). (cid:127) Emergency Tow: Tow to the nearest Saturn retailer for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow. Flat Tire Change: Installation of a spare tire will be covered at no charge. (The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.) Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. (cid:127) Saturn Retailer Locator Service 7-5 (cid:127) (cid:127) (cid:127) (cid:127) In many instances, mechanical failures are covered under Saturn’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representatives: (cid:127) Your name, home address, and home telephone number Telephone number of your location Location of the vehicle (cid:127) Model, year, color, and license plate number (cid:127) Mileage, Vehicle Identiﬁcation Number and delivery date of the vehicle (cid:127) Description of the problem While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember we are only a phone call away. Saturn Roadside Assistance: 1-800-553-6000; text telephone (TTY) users, call 1-800-833-6000. Saturn reserves the right to limit services or reimbursement to an owner or driver when, in Saturn’s judgment, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saturn reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Saturn Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book. Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). 7-6 (cid:127) (cid:127) In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of GM’s defense of litigation through the discovery process, or as required by law. In addition, once GM collects or receives data, GM may: use the data for GM research needs, (cid:127) make it available for research where appropriate conﬁdentiality is to be maintained and need is shown, or share summary data which is not tied to a speciﬁc vehicle with non-GM organizations for research purposes. Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection. 7-7 (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying Saturn Corporation. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer or Saturn Corporation. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to: Transport Canada Place de Ville Tower C 330 Sparks Street Ottawa, Ontario K1A 0N5 Reporting Safety Defects to Saturn In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. U.S. customers can call the Saturn Customer Assistance Center at 1-800-553-6000, or write: Saturn Corporation 100 Saturn Parkway Mail Drop 371-999-S24 Spring Hill, TN 37174-1500 You can also obtain other information about motor vehicle safety from the hotline. In Canada, please call us at 1-800-263–1999. Or, write to: Saturn Customer Communication Centre General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-8 Service Publications Ordering Information Service Manuals A variety of publications are available to you. Saturn service manuals are written for trained technicians, and in some cases, specialized tools and equipment are necessary to complete certain repairs. However, the manuals are available to owners who either have the training, or wish to gain a greater understanding of the technical aspect of their Saturn. For additional publications information or to order publications, call toll free 1-800-2-SATURN or visit win.wallace.com/saturn to order on-line. In Canada, Saturn service manuals are available by calling toll free 1-800-551-4123. Owner Publications Information on how to obtain product bulletins and as described below is applicable only in the ﬁfty U.S. states and the District of Columbia, and only for cars and light trucks with a Gross Vehicle Weight Rating (GVWR) less than 10,000 pounds (4 536 kg). Copies of individual bulletins are also at your participating Saturn retailer. You can ask to see them. In Canada, information relating to product service bulletins can be obtained by contacting your Saturn retailer. Service Bulletins Saturn regularly sends its retailers useful service bulletins about Saturn products. Saturn monitors product performance in the ﬁeld. We then prepare bulletins for servicing our products better. You can get these bulletins, too. Bulletins cover various subjects. Some pertain to the proper use and care of your vehicle. Some describe costly repairs. Others describe inexpensive repairs which, if done on time with the latest parts, may avoid future costly repairs. Some bulletins tell a technician how to repair a new or unexpected condition. Others describe a quicker way to ﬁx your vehicle. They can help a technician service your vehicle better. Most bulletins apply to conditions affecting a small number of vehicles. Your Saturn retailer or a qualiﬁed technician may have to determine if a speciﬁc bulletin applies to your vehicle. To order Saturn bulletins, call Saturn Publications at 1-800-2-SATURN or visit win.wallace.com/saturn to order online. 7-9 ✍ NOTES 7-10 A Accessory Inﬂator ........................................... 5-66 Accessory Power Outlets ................................. 3-22 Adding Equipment to Your Airbag-Equipped Vehicle ....................................................... 1-78 Additives, Fuel ................................................. 5-6 Add-On Electrical Equipment ............................ 5-97 Air Cleaner/Filter, Engine ................................. 5-18 Air Conditioning .............................................. 3-24 Airbag Passenger Status Indicator ........................... 3-33 Readiness Light .......................................... 3-32 Airbag Sensing and Diagnostic Module (SDM) ...... 7-6 Airbag System ................................................ 1-64 Adding Equipment to Your Airbag-Equipped Vehicle ................................................... 1-78 How Does an Airbag Restrain? ...................... 1-71 Passenger Sensing System ........................... 1-74 Servicing Your Airbag-Equipped Vehicle .......... 1-78 What Makes an Airbag Inﬂate? ...................... 1-71 What Will You See After an Airbag Inﬂates? .... 1-72 When Should an Airbag Inﬂate? .................... 1-69 Where Are the Airbags? ............................... 1-67 All-Wheel Drive ............................................... 5-45 All-Wheel Drive (AWD) System ......................... 2-36 All-Wheel-Drive (AWD) System ......................... 4-11 Antenna, Fixed Mast ...................................... 3-111 Antenna, XM™ Satellite Radio Antenna System ........................................ 3-111 Anti-Lock Brake System (ABS) ........................... 4-6 Anti-Lock Brake, System Warning Light .............. 3-36 Appearance Care ............................................ 5-87 Aluminum Wheels ........................................ 5-93 Care of Safety Belts .................................... 5-91 Chemical Paint Spotting ............................... 5-94 Cleaning Exterior Lamps/Lenses .................... 5-91 Cleaning the Inside of Your Vehicle ................ 5-88 Fabric/Carpet .............................................. 5-89 Finish Care ................................................. 5-92 Finish Damage ............................................ 5-94 Instrument Panel, Vinyl, and Other Plastic Surfaces ................................................. 5-90 Leather ...................................................... 5-90 Sheet Metal Damage ................................... 5-94 Tires .......................................................... 5-93 Underbody Maintenance ............................... 5-94 Vehicle Care/Appearance Materials ................ 5-95 Washing Your Vehicle ................................... 5-91 Weatherstrips .............................................. 5-91 Windshield, Backglass, and Wiper Blades ....... 5-92 Audio System(s) ............................................. 3-72 Audio Steering Wheel Controls .................... 3-109 Care of Your CD and DVD Player ................ 3-111 Care of Your CDs and DVDs ....................... 3-111 Fixed Mast Antenna ................................... 3-111 Radio with CD ............................................ 3-73 Rear Seat Audio (RSA) ............................... 3-106 Setting the Time .......................................... 3-72 Theft-Deterrent Feature ............................... 3-109 Understanding Radio Reception ................... 3-110 XM™ Satellite Radio Antenna System ........... 3-111 Automatic Door Locks ..................................... 2-13 Automatic Transaxle Fluid .......................................................... 5-19 Operation ................................................... 2-33 Battery .......................................................... 5-39 Run-Down Protection ................................... 3-19 Before Leaving on a Long Trip ......................... 4-23 Brake Anti-Lock Brake System (ABS) ........................ 4-6 Emergencies ................................................ 4-8 Parking ...................................................... 2-37 System Warning Light .................................. 3-35 Brakes .......................................................... 5-36 Braking ........................................................... 4-5 Braking in Emergencies ..................................... 4-8 Break-In, New Vehicle ..................................... 2-30 Bucket Seats, Rear ........................................... 1-8 Bulb Replacement ........................................... 5-47 Front Turn Signal, Parking and Daytime Running Lamps ........................................ 5-49 Halogen Bulbs ............................................ 5-47 Replacement Bulbs ...................................... 5-50 Taillamps, Turn Signal, Stoplamps and Back-up Lamps ........................................ 5-49 Buying New Tires ........................................... 5-61 California Fuel .................................................. 5-6 Canadian Owners ................................................ ii Capacities and Speciﬁcations .......................... 5-103 Captain Chairs, Rear ....................................... 1-14 Carbon Monoxide ................... 2-21, 2-40, 4-26, 4-38 Care of Safety Belts ................................................ 5-91 Your CD and DVD Player ........................... 3-111 Your CDs and DVDs .................................. 3-111 Cargo Lamp ................................................... 3-19 Chains, Tire ................................................... 5-65 Charging System Light .................................... 3-35 Check Engine Light ............................................... 3-38 Checking Things Under the Hood ...................... 5-10 Chemical Paint Spotting ................................... 5-94 Child Restraints Child Restraint Systems ............................... 1-49 Infants and Young Children ........................... 1-46 Lower Anchorages and Top Tethers for Children (LATCH System) .......................... 1-56 Older Children ............................................. 1-43 Securing a Child Restraint Designed for the LATCH System ................................... 1-58 Securing a Child Restraint in a Rear Seat Position ........................................... 1-58 Securing a Child Restraint in the Right Front Seat Position ................................... 1-60 Top Strap ................................................... 1-53 Top Strap Anchor Location ............................ 1-54 Where to Put the Restraint ........................... 1-52 Aluminum Wheels ........................................ 5-93 Exterior Lamps/Lenses ................................. 5-91 Fabric/Carpet .............................................. 5-89 Finish Care ................................................. 5-92 Inside of Your Vehicle .................................. 5-88 Instrument Panel, Vinyl, and Other Plastic Surfaces ................................................. 5-90 Leather ...................................................... 5-90 Tires .......................................................... 5-93 Underbody Maintenance ............................... 5-94 Washing Your Vehicle ................................... 5-91 Weatherstrips .............................................. 5-91 Windshield, Backglass, and Wiper Blades ....... 5-92 Cleaning Climate Control System ................................... 3-24 Outlet Adjustment ........................................ 3-27 Rear .......................................................... 3-27 Comfort Guides, Rear Safety Belt ..................... 1-39 Compact Spare Tire ........................................ 5-87 Content Theft-Deterrent .................................... 2-26 Control of a Vehicle .......................................... 4-5 Convenience Net .................................... 2-53, 2-54 Coolant Engine Temperature Gage ............................ 3-37 Heater, Engine ............................................ 2-32 Cooling System .............................................. 5-28 Cruise Control ................................................ 3-10 Cruise Control Light ........................................ 3-41 Cupholder(s) .................................................. 2-49 Customer Assistance Information Customer Assistance for Text Telephone (TTY) Users ............................... 7-4 Customer Satisfaction Procedure ..................... 7-2 GM Mobility Reimbursement Program ............... 7-4 Reporting Safety Defects to Saturn .................. 7-8 Reporting Safety Defects to the Canadian Government ................................ 7-8 Reporting Safety Defects to the United States Government .......................... 7-8 Roadside Assistance Program ......................... 7-5 Service Publications Ordering Information ......... 7-9 D Daytime Running Lamps/Automatic Headlamp System ....................................... 3-15 Defensive Driving ............................................. 4-2 Delayed Lighting ............................................. 3-17 Delayed Locking ............................................. 2-12 Doing Your Own Service Work ........................... 5-4 Dome Lamp ................................................... 3-17 Door Automatic Door Locks .................................. 2-13 Delayed Locking .......................................... 2-12 Dual Sliding Doors ....................................... 2-13 Locks ........................................................ 2-10 Power Door Locks ....................................... 2-11 Power Sliding Door ...................................... 2-16 Programmable Automatic Door Unlock ............ 2-13 Position, Safety Belt ..................................... 1-28 Driver Information Center (DIC) ......................... 3-43 DIC Operation and Displays .......................... 3-43 DIC Vehicle Personalization .......................... 3-64 DIC Warnings and Messages ........................ 3-49 Engine At Night ..................................................... 4-17 City ........................................................... 4-21 Defensive ..................................................... 4-2 Driving (cont.) Drunken ....................................................... 4-2 Freeway ..................................................... 4-22 Hill and Mountain Roads .............................. 4-24 In Rain and on Wet Roads ........................... 4-18 Rocking Your Vehicle to Get it Out ................. 4-30 Winter ........................................................ 4-26 Rear Seat Entertainment System ................... 3-91 DVD Electrical System Add-On Equipment ...................................... 5-97 Fuses and Circuit Breakers ........................... 5-98 Headlamp Wiring ......................................... 5-97 Instrument Panel Fuse Block ......................... 5-98 Power Windows and Other Power Options ...... 5-97 Underhood Fuse Block ............................... 5-100 Windshield Wiper Fuses ............................... 5-97 Air Cleaner/Filter ......................................... 5-18 Battery ....................................................... 5-39 Check and Service Engine Soon Light ............ 3-38 Coolant ...................................................... 5-22 Coolant Heater ............................................ 2-32 Driver Driving Engine (cont.) Coolant Temperature Gage ........................... 3-37 Engine Compartment Overview ...................... 5-12 Exhaust ..................................................... 2-40 Oil ............................................................. 5-13 Oil Life System ........................................... 5-16 Overheated Protection Operating Mode ........... 5-27 Overheating ................................................ 5-25 Starting ...................................................... 2-31 Entry Lighting ................................................. 3-17 Event Data Recorders (EDR) ............................. 7-6 Exit Lighting ................................................... 3-18 Extender, Safety Belt ....................................... 1-42 Exterior Lamps ............................................... 3-14 Filter Engine Air Cleaner ...................................... 5-18 Finish Damage ............................................... 5-94 Fixed Mast Antenna ....................................... 3-111 Flash-to-Pass ................................................... 3-9 Flat Tire ........................................................ 5-68 Flat Tire, Changing ......................................... 5-69 Flat Tire, Storing ............................................. 5-82 Flip and Fold Rear Seats .................................. 1-7 Fluid Automatic Transaxle ..................................... 5-19 Power Steering ........................................... 5-34 Windshield Washer ...................................... 5-35 Folding Tray ................................................... 2-51 Front Console Storage Area ............................. 2-51 Front Reading Lamps ...................................... 3-18 Fuel ............................................................... 5-5 Additives ...................................................... 5-6 California Fuel .............................................. 5-6 Filling a Portable Fuel Container .................... 5-10 Filling Your Tank ........................................... 5-8 Fuels in Foreign Countries .............................. 5-7 Gage ......................................................... 3-42 Gasoline Octane ........................................... 5-5 Gasoline Speciﬁcations .................................. 5-5 Low Warning Light ....................................... 3-42 Fuses Fuses and Circuit Breakers ........................... 5-98 Instrument Panel Fuse Block ......................... 5-98 Underhood Fuse Block ............................... 5-100 Windshield Wiper ......................................... 5-97 G Gage Engine Coolant Temperature ......................... 3-37 Fuel .......................................................... 3-42 Speedometer .............................................. 3-31 Tachometer ................................................. 3-31 Garage Door Opener ....................................... 2-44 Gasoline Octane ........................................................ 5-5 Speciﬁcations ............................................... 5-5 Glove Box ..................................................... 2-49 GM Mobility Reimbursement Program .................. 7-4 Hazard Warning Flashers ................................... 3-6 Head Restraints ............................................... 1-6 Headlamp Wiring ............................................ 5-97 Headlamps Bulb Replacement ....................................... 5-47 Daytime Running Lamps/Automatic Headlamp System .................................... 3-15 Flash-to-Pass ............................................... 3-9 Headlamps (cont.) Front Turn Signal, Parking and Daytime Running Lamps ........................................ 5-49 Halogen Bulbs ............................................ 5-47 Headlamps and Sidemarker Lamps ................ 5-47 High/Low Beam Changer ................................ 3-8 On Reminder .............................................. 3-15 Wiper Activated ........................................... 3-14 Headlamps and Sidemarker Lamps ................... 5-47 Heated Seats ................................................... 1-3 Heater ........................................................... 3-24 Hideaway Rear Storage Bins ............................ 2-54 Highbeam On Light ......................................... 3-41 Highway Hypnosis ........................................... 4-24 Hill and Mountain Roads .................................. 4-24 HomeLink® Wireless Control System ................. 2-44 HomeLink® Wireless Control System Operation ................................................... 2-45 Hood Checking Things Under ................................ 5-10 Release ..................................................... 5-11 Horn ............................................................... 3-6 How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-27 I Ignition Positions ............................................. 2-30 Infants and Young Children, Restraints ............... 1-46 Inﬂation -- Tire Pressure .................................. 5-58 Instrument Panel Overview ..................................................... 3-4 Instrument Panel (I/P) Brightness .................................................. 3-16 Cluster ....................................................... 3-30 Interior Lamps Control ..................................... 3-16 Jump Starting ................................................. 5-40 Keyless Entry System ....................................... 2-4 Keys ............................................................... 2-3 Labelling, Tire Sidewall .................................... 5-53 Lamps Battery Run-Down Protection ......................... 3-19 Cargo ........................................................ 3-19 Dome ........................................................ 3-17 Exterior ...................................................... 3-14 Front Reading ............................................. 3-18 Interior Control ............................................ 3-16 Rear Reading ............................................. 3-18 LATCH System Child Restraints ........................................... 1-56 Securing a Child Restraint Designed for the LATCH System ................................... 1-58 Level Control .................................................. 4-37 Liftgate .......................................................... 2-21 Light Airbag Readiness ........................................ 3-32 Anti-Lock Brake System Warning ................... 3-36 Brake System Warning ................................. 3-35 Charging System ......................................... 3-35 Cruise Control ............................................. 3-41 Light (cont.) Highbeam On ............................................. 3-41 Low Fuel Warning ....................................... 3-42 Malfunction Indicator .................................... 3-38 Oil Pressure ............................................... 3-40 Passenger Airbag Status Indicator .................. 3-33 Passenger Safety Belt Reminder .................... 3-32 Safety Belt Reminder ................................... 3-31 Security ..................................................... 3-41 TCS Warning Light ...................................... 3-37 Traction Control System (TCS) Warning .......... 3-37 Lighting Delayed ..................................................... 3-17 Entry ......................................................... 3-17 Exit ........................................................... 3-18 Loading Your Vehicle ....................................... 4-31 Lockout Protection .......................................... 2-13 Locks Automatic Door Locks .................................. 2-13 Delayed Locking .......................................... 2-12 Door .......................................................... 2-10 Lockout Protection ....................................... 2-13 Power Door ................................................ 2-11 Programmable Automatic Door Unlock ............ 2-13 Loss of Control ............................................... 4-15 Low Fuel Warning Light ................................... 3-42 Luggage Carrier .............................................. 2-53 Maintenance Schedule Additional Required Services ........................... 6-6 At Each Fuel Fill ........................................... 6-8 At Least Once a Month .................................. 6-9 At Least Once a Year .................................... 6-9 Introduction .................................................. 6-2 Maintenance Footnotes .................................. 6-7 Maintenance Record .................................... 6-15 Maintenance Requirements ............................. 6-2 Normal Maintenance Replacement Parts ......... 6-14 Owner Checks and Services ........................... 6-8 Recommended Fluids and Lubricants ............. 6-12 Scheduled Maintenance ................................. 6-4 Using .......................................................... 6-2 Your Vehicle and the Environment ................... 6-2 Malfunction Indicator Light ................................ 3-38 Manual Rear Quarter Windows ......................... 2-24 Manual Seats ................................................... 1-2 Message DIC Warnings and Messages ........................ 3-49 Mirrors Manual Rearview Mirror ................................ 2-41 Outside Convex Mirror ................................. 2-42 Outside Heated Mirrors ................................ 2-42 Outside Power Mirrors .................................. 2-42 MyGMLink.com ................................................ 7-4 N New Vehicle Break-In ...................................... 2-30 Normal Maintenance Replacement Parts ............ 6-14 Odometer ...................................................... 3-31 Odometer, Trip ............................................... 3-31 Off-Road Recovery .......................................... 4-14 Oil Engine ....................................................... 5-13 Pressure Light ............................................. 3-40 Oil, Engine Oil Life System .............................. 5-16 Older Children, Restraints ................................ 1-43 Online Owner Center ........................................ 7-4 OnStar® System, see OnStar® Manual ............... 2-43 Other Warning Devices ...................................... 3-6 Outlet Adjustment ............................................ 3-27 Outside Convex Mirror ............................................. 2-42 Heated Mirrors ............................................ 2-42 Power Mirrors ............................................. 2-42 Overhead Console .................................. 2-49, 2-51 Overhead Console Switchbank .......................... 3-19 Overheated Engine Protection Operating Mode ..... 5-27 Owner Checks and Services .............................. 6-8 Owners, Canadian ............................................... ii Park Aid ........................................................ 3-20 Park (P) Shifting Into ................................................ 2-38 Shifting Out of ............................................ 2-39 Parking Assist ........................................................ 3-20 Brake ........................................................ 2-37 Over Things That Burn ................................. 2-39 Passenger Airbag Status Indicator ..................... 3-33 Passenger Sensing System .............................. 1-74 Passing ......................................................... 4-14 PASS-Key® III ................................................ 2-28 PASS-Key® III Operation .................................. 2-28 Power Accessory Outlets ........................................ 3-22 Door Locks ................................................. 2-11 Electrical System ......................................... 5-97 Outlet 115 Volt Alternating Current ................. 3-23 Rear Quarter Windows ................................. 2-25 Retained Accessory (RAP) ............................ 2-31 Six-Way Seats .............................................. 1-3 Sliding Door ................................................ 2-16 Steering Fluid ............................................. 5-34 Windows .................................................... 2-24 Pretensioners, Safety Belt ................................ 1-42 Programmable Automatic Door Unlock ............... 2-13 Reclining Seatbacks .......................................... 1-4 Recommended Fluids and Lubricants ................. 6-12 Recreational Vehicle Towing ............................. 4-36 Remote Keyless Entry System ............................ 2-4 Remote Keyless Entry System, Operation ............ 2-5 Removing the Flat Tire and Installing the Spare Tire ............................................. 5-73 Removing the Spare Tire and Tools ................... 5-70 Replacement Bulbs ......................................... 5-50 Reporting Safety Defects Canadian Government ................................... 7-8 Saturn ......................................................... 7-8 United States Government .............................. 7-8 Restraint System Check Checking the Restraint Systems .................... 1-79 Replacing Restraint System Parts After a Crash .......................................... 1-80 Retained Accessory Power (RAP) ...................... 2-31 Right Front Passenger Position, Safety Belts ...... 1-36 Roadside Assistance Program ....................................... 7-5 Rocking Your Vehicle to Get it Out .................... 4-30 Running the Engine While Parked ..................... 2-40 Questions and Answers About Safety Belts ......... 1-26 Radiator Pressure Cap .................................... 5-25 Radios .......................................................... 3-72 Care of Your CD and DVD Player ................ 3-111 Care of Your CDs and DVDs ....................... 3-111 Radio with CD ............................................ 3-73 Rear Seat Audio ........................................ 3-106 Setting the Time .......................................... 3-72 Theft-Deterrent .......................................... 3-109 Understanding Reception ............................ 3-110 Rear Climate Control System ............................ 3-27 Rear Reading Lamps ...................................... 3-18 Rear Safety Belt Comfort Guides ...................... 1-39 Rear Seat Audio (RSA) .................................. 3-106 Rear Seat Entertainment System ....................... 3-91 Rear Seat Operation ......................................... 1-6 Rear Seat Passengers, Safety Belts .................. 1-36 Rearview Mirrors ............................................. 2-41 10 S Safety Belt Safety Belts Passenger Reminder Light ............................ 3-32 Pretensioners .............................................. 1-42 Reminder Light ............................................ 3-31 Care of ...................................................... 5-91 Driver Position ............................................ 1-28 How to Wear Safety Belts Properly ................ 1-27 Questions and Answers About Safety Belts ..... 1-26 Rear Safety Belt Comfort Guides for Children and Small Adults ......................... 1-39 Rear Seat Passengers ................................. 1-36 Right Front Passenger Position ...................... 1-36 Safety Belt Extender .................................... 1-42 Safety Belt Use During Pregnancy ................. 1-36 Safety Belts Are for Everyone ....................... 1-22 Shoulder Belt Height Adjuster ........................ 1-35 Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4 Seats Bucket Seats, Rear ....................................... 1-8 Captain Chairs ............................................ 1-14 Flip and Fold Feature .................................... 1-7 Head Restraints ............................................ 1-6 Heated Seats ............................................... 1-3 Manual ........................................................ 1-2 Seats (cont.) Rear Seat Operation ...................................... 1-6 Reclining Seatbacks ...................................... 1-4 Six-Way Power Seats .................................... 1-3 Third Row Seat ........................................... 1-18 Second Row Center Console ............................ 2-52 Secondary Latch System ................................. 5-80 Securing a Child Restraint Designed for the LATCH System ................... 1-58 Rear Seat Position ...................................... 1-58 Right Front Seat Position .............................. 1-60 Security Light ................................................. 3-41 Service ........................................................... 5-3 Adding Equipment to the Outside of Your Vehicle ..................................................... 5-5 Doing Your Own Work ................................... 5-4 Engine Soon Light ....................................... 3-38 Publications Ordering Information ..................... 7-9 Servicing Your Airbag-Equipped Vehicle .............. 1-78 Setting the Time ............................................. 3-72 Sheet Metal Damage ....................................... 5-94 Shifting Into Park (P) ....................................... 2-38 Shifting Out of Park (P) ................................... 2-39 Shoulder Belt Height Adjuster ........................... 1-35 Signals, Turn and Lane-Change .......................... 3-8 Sliding Door, Power ........................................ 2-16 Sliding Doors, Dual ......................................... 2-13 11 Spare Tire Accessory Inﬂator ........................................ 5-66 Compact .................................................... 5-87 Installing .................................................... 5-73 Removing ................................................... 5-70 Storing ....................................................... 5-82 Speciﬁcations, Capacities ............................... 5-103 Speedometer .................................................. 3-31 StabiliTrak® System .......................................... 4-9 Starting Your Engine ....................................... 2-31 Steering ........................................................ 4-12 Steering Wheel Controls, Audio ....................... 3-109 Steering Wheel, Tilt Wheel ................................. 3-6 Storage Areas ................................................ 2-49 Convenience Net ................................. 2-53, 2-54 Cupholder(s) ............................................... 2-49 Floor Console Storage Area .......................... 2-51 Folding Tray ............................................... 2-51 Glove Box .................................................. 2-49 Hideaway Rear Storage Bins ......................... 2-54 Luggage Carrier .......................................... 2-53 Overhead Console ............................... 2-49, 2-51 Second Row Center Console ........................ 2-52 Stuck in Sand, Mud, Ice or Snow ...................... 4-30 Sun Visors ..................................................... 2-25 Switchbanks Overhead Console ....................................... 3-19 Tachometer .................................................... 3-31 Taillamps Turn Signal, Stoplamps and Back-up Lamps .... 5-49 TCS Warning Light .......................................... 3-37 Theft-Deterrent, Radio .................................... 3-109 Theft-Deterrent Systems ................................... 2-25 Content Theft-Deterrent ................................ 2-26 PASS-Key® III ............................................. 2-28 PASS-Key® III Operation .............................. 2-28 Third Row Seat .............................................. 1-18 Tilt Wheel ........................................................ 3-6 Tires ............................................................. 5-52 Accessory Inﬂator ........................................ 5-66 Aluminum Wheels, Cleaning .......................... 5-93 Buying New Tires ........................................ 5-61 Chains ....................................................... 5-65 Changing a Flat Tire .................................... 5-69 Cleaning .................................................... 5-93 Compact Spare Tire ..................................... 5-87 If a Tire Goes Flat ....................................... 5-68 Inﬂation -- Tire Pressure ............................... 5-58 Inspection and Rotation ................................ 5-59 Installing the Spare Tire ................................ 5-73 Removing the Flat Tire ................................. 5-73 Removing the Spare Tire and Tools ............... 5-70 12 Tires (cont.) Secondary Latch System .............................. 5-80 Storing a Flat or Spare Tire and Tools ............ 5-82 Tire Sidewall Labelling .................................. 5-53 Tire Terminology and Deﬁnitions .................... 5-55 Uniform Tire Quality Grading ......................... 5-62 Wheel Alignment and Tire Balance ................. 5-63 Wheel Replacement ..................................... 5-64 When It Is Time for New Tires ...................... 5-60 Top Strap ...................................................... 1-53 Top Strap Anchor Location ............................... 1-54 Towing Recreational Vehicle ..................................... 4-36 Towing a Trailer .......................................... 4-38 Your Vehicle ............................................... 4-36 Traction Transaxle Control System (TCS) .................................... 4-8 Control System Warning Light ....................... 3-37 StabiliTrak® System ....................................... 4-9 Fluid, Automatic ........................................... 5-19 Transaxle Operation, Automatic ......................... 2-33 Trip Odometer ................................................ 3-31 Turn and Lane-Change Signals .......................... 3-8 Turn Signal/Multifunction Lever ........................... 3-7 Ultrasonic Rear Parking Assist (URPA) ............... 3-20 Understanding Radio Reception ....................... 3-110 Uniform Tire Quality Grading ............................ 5-62 Vehicle Control ........................................................ 4-5 Damage Warnings ........................................... iv Loading ...................................................... 4-31 Symbols ......................................................... iv Vehicle Data Collection and Event Data Recorders .................................................... 7-6 Vehicle Identiﬁcation Number (VIN) ............................................. 5-96 Service Parts Identiﬁcation Label ................... 5-96 Vehicle Personalization DIC ........................................................... 3-64 Ventilation Adjustment ...................................... 3-27 Visors ........................................................... 2-25 13 W Warning Lights, Gages and Indicators ................ 3-29 Warnings DIC Warnings and Messages ........................ 3-49 Hazard Warning Flashers ............................... 3-6 Other Warning Devices .................................. 3-6 Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv Wheels Alignment and Tire Balance .......................... 5-63 Replacement ............................................... 5-64 Where to Put the Restraint ............................... 1-52 Windows ....................................................... 2-23 Manual Rear Quarter ................................... 2-24 Power ........................................................ 2-24 Power Rear Quarter ..................................... 2-25 Windshield Backglass, and Wiper Blades, Cleaning .......... 5-92 Windshield Washer ........................................... 3-9 Fluid .......................................................... 5-35 Windshield Wiper Blade Replacement ...................................... 5-51 Fuses ........................................................ 5-97 Windshield Wipers ......................................... 3-9 Winter Driving ................................................ 4-26 Wiper Activated Headlamps .............................. 3-14 XM™ Satellite Radio Antenna System .............. 3-111 Your Vehicle and the Environment ....................... 6-2 14 2005 Saturn RELAY Owner Manual M Seats and Restraint Systems ........................... 1-1 Front Seats ............................................... 1-2 Rear Seats ............................................... 1-6 Safety Belts ............................................. 1-22 Child Restraints ....................................... 1-43 Airbag System ......................................... 1-64 Restraint System Check ............................ 1-79 Features and Controls ..................................... 2-1 Keys ........................................................ 2-3 Doors and Locks ...................................... 2-10 Windows ................................................. 2-23 Theft-Deterrent Systems ............................ 2-25 Starting and Operating Your Vehicle ........... 2-30 Mirrors .................................................... 2-41 OnStar® System ...................................... 2-43 HomeLink® Wireless Control System ........... 2-44 Storage Areas ......................................... 2-49 Instrument Panel ............................................. 3-1 .......................... 3-4 ...................................... 3-24 ........ 3-29 .................. 3-43 ....................................... 3-72 Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Driver Information Center (DIC) Audio System(s) Your Driving, the Road, and Your Vehicle Towing Driving Your Vehicle ....................................... 4-1 ..... 4-2 ................................................... 4-36 Service and Appearance Care .......................... 5-1 Service ..................................................... 5-3 Fuel ......................................................... 5-5 Checking Things Under the Hood ............... 5-10 All-Wheel Drive ........................................ 5-45 Bulb Replacement .................................... 5-47 Windshield Wiper Blade Replacement ......... 5-51 Tires ...................................................... 5-52 Appearance Care ..................................... 5-87 Vehicle Identiﬁcation ................................. 5-96 Electrical System ...................................... 5-97 Capacities and Speciﬁcations ................... 5-103 Maintenance Schedule ..................................... 6-1 ................................ 6-2 Customer Assistance and Information .............. 7-1 ........... 7-2 ............................ 7-8 Index ................................................................ 1 Customer Assistance and Information Reporting Safety Defects Maintenance Schedule Canadian Owners A French language copy of this manual can be obtained from your retailer or from: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 How to Use This Manual Many people read the owner manual from beginning to end when they ﬁrst receive their new vehicle. If this is done, it can help you learn about the features and controls for the vehicle. Pictures and words work together in the owner manual to explain things. Index A good place to quickly locate information about the vehicle is the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. SATURN and the SATURN Emblem are registered trademarks of Saturn Corporation and the name RELAY is a trademark of Saturn Corporation. GENERAL MOTORS and GM are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. Keep this manual in the vehicle, so it will be there if it is needed while you are on the road. If the vehicle is sold, leave this manual in the vehicle. Litho in U.S.A. Part No. 05RELAY B First Edition ©2004 General Motors Corporation. All Rights Reserved. ii Safety Warnings and Symbols There are a number of safety cautions in this book. We use a box and the word CAUTION to tell about things that could hurt you if you were to ignore the warning. {CAUTION: These mean there is something that could hurt you or other people. In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you do not, you or others could be hurt. You will also ﬁnd a circle with a slash through it in this book. This safety symbol means “Do Not,” “Do Not do this” or “Do Not let this happen.” iii Vehicle Damage Warnings Also, in this manual you will ﬁnd these notices: Notice: These mean there is something that could damage your vehicle. A notice tells about something that can damage the vehicle. Many times, this damage would not be covered by your vehicle’s warranty, and it could be costly. But the notice will tell what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. There are also warning labels on the vehicle. They use the same words, CAUTION or NOTICE. Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a speciﬁc component, control, message, gage, or indicator. If you need help ﬁguring out a speciﬁc name of a component, gage, or indicator, reference the following topics: (cid:127) Seats and Restraint Systems in Section 1 Features and Controls in Section 2 Instrument Panel Overview in Section 3 (cid:127) Climate Controls in Section 3 (cid:127) Warning Lights, Gages, and Indicators in Section 3 (cid:127) Audio System(s) in Section 3 (cid:127) Engine Compartment Overview in Section 5 iv (cid:127) (cid:127) These are some examples of symbols that may be found on the vehicle: ✍ NOTES vi Section 1 Seats and Restraint Systems Front Seats ......................................................1-2 Manual Seats ................................................1-2 Six-Way Power Seats .....................................1-3 Heated Seats .................................................1-3 Reclining Seatbacks ........................................1-4 Head Restraints .............................................1-6 Rear Seats .......................................................1-6 Rear Seat Operation .......................................1-6 Flip and Fold Feature (Bucket Seats) ................1-7 Bucket Seats .................................................1-8 Captain Chairs .............................................1-14 Third Row Seat ............................................1-18 Safety Belts ...................................................1-22 Safety Belts: They Are for Everyone ................1-22 Questions and Answers About Safety Belts ......1-26 How to Wear Safety Belts Properly .................1-27 Driver Position ..............................................1-28 Shoulder Belt Height Adjustment .....................1-35 Safety Belt Use During Pregnancy ..................1-36 Right Front Passenger Position .......................1-36 Rear Seat Passengers ..................................1-36 Rear Safety Belt Comfort Guides for Children and Small Adults .......................................1-39 Safety Belt Pretensioners ...............................1-42 Safety Belt Extender .....................................1-42 Child Restraints .............................................1-43 Older Children ..............................................1-43 Infants and Young Children ............................1-46 Child Restraint Systems .................................1-49 Where to Put the Restraint .............................1-52 Top Strap ....................................................1-53 Top Strap Anchor Location .............................1-54 Lower Anchorages and Top Tethers for Children (LATCH System) ...........................1-56 Securing a Child Restraint Designed for the LATCH System .........................................1-58 Securing a Child Restraint in a Rear Seat Position ............................................1-58 Securing a Child Restraint in the Right Front Seat Position ............................................1-60 Airbag System ...............................................1-64 Where Are the Airbags? ................................1-67 When Should an Airbag Inﬂate? .....................1-69 What Makes an Airbag Inﬂate? .......................1-71 How Does an Airbag Restrain? .......................1-71 What Will You See After an Airbag Inﬂates? .....1-72 Passenger Sensing System ............................1-74 Servicing Your Airbag-Equipped Vehicle ...........1-78 Adding Equipment to Your Airbag-Equipped Vehicle ....................................................1-78 Restraint System Check ..................................1-79 Checking the Restraint Systems ......................1-79 Replacing Restraint System Parts After a Crash ...................................................1-80 1-1 Front Seats Manual Seats Use the lever located on the front of the seat to adjust the seat forward or rearward. Pull up the lever to unlock the seat. Slide the seat to where you want it and release the lever. {CAUTION: You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving. To make sure the seat is locked into place, try to move the seat back and forth with your body. 1-2 Six-Way Power Seats Your vehicle may have this feature. If it does, the six-way power seat control is located on the outboard side of the driver’s seat. Your vehicle may also have a passenger’s six-way power seat. Heated Seats Your vehicle may have this feature. If it does, the heated seat buttons are located on the climate control panel. This feature will heat the lower cushions of the driver’s and front passenger’s seats. Press this button once to turn on the driver’s side heated seat to the high setting. (cid:127) Move the front of the control up or down to adjust the front portion of the cushion up or down. (cid:127) Move the rear of the control up or down to adjust the rear portion of the cushion up or down. Lift up or push down on the whole control to move the entire seat up or down. To move the whole seat forward or rearward, slide the control forward or rearward. Both indicator lights to the right of the symbol will be lit to indicate that it is on the high setting. Press the button a second time to go to the low setting. One indicator will be lit. Press the button a third time to turn the heated seat off. 1-3 (cid:127) (cid:127) Press this button once to turn on the front passenger’s heated seat to the high setting. Reclining Seatbacks Both indicator lights to the left of the symbol will be lit to indicate that it is on the high setting. Press the button a second time to go to the low setting. One indicator will be lit. Press the button a third time to turn the heated seat off. The heated seats will turn off when the ignition is turned to LOCK and will resume operation when the ignition is turned to RUN, unless the button is manually turned off. To adjust a seatback, pull up on the lever located on the outboard side of the driver’s or front passenger’s seats. Release the lever to lock the seatback where you want it. Push and pull on the seat to make sure it is locked into position. Pull up on the lever, and the seat will go to its original upright position. 1-4 But do not have a seatback reclined if your vehicle is moving. {CAUTION: Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cannot do their job when you are reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly. 1-5 Head Restraints Rear Seats Rear Seat Operation The rear seats in your vehicle have levers and straps used to adjust, remove, and reinstall the seats. By using the levers and straps in the correct order, you can easily remove the seats from the vehicle. When reinstalling the seats, make sure the seats are in the proper positions. If your vehicle has a second row center console, it can be removed. See Second Row Center Console on page 2-52. Do not put a seat in the center position because the safety belt cannot be worn properly in this position. See Safety Belts: They Are for Everyone on page 1-22. Adjust your head restraint so that the top of the restraint is closest to the top of your head. This position reduces the chance of a neck injury in a crash. The head restraints are adjustable on the ﬁrst and second row seats. They are not adjustable on the third row seat, if equipped. To adjust a head restraint, slide it up or down. 1-6 Flip and Fold Feature (Bucket Seats) The rear seats in your vehicle can be folded forward. Use this feature for exiting and entering third row seats. 1. Ensure the adjustable head restraints are fully down. 2. Fold the seatback ﬂat on the seat, by either pulling on the nylon strap on the rear of the seat or lifting up on the lever located on the front of the seatback. If the seat adjusts, slide it all the way back. 3. Release the rear set of hooks from the ﬂoor pins by pulling the nylon strap located at the base of the seat. Hang on to the strap to guide the seat forward. To return the seat(s) to the normal position, do the following: 1. Push the seat back and ﬁrmly push the rear hooks onto the rear ﬂoor pins by pushing down on the rear of the seat. 2. Try to raise the seat to check that it is locked down. 3. Lift the seatback recliner lever or pull the nylon strap on the back of the seat and raise the seatback until it locks upright. 4. Push and pull on the seatback to check that it is locked. 1-7 Bucket Seats If your vehicle has the bucket seats, the seatbacks can be folded down or reclined. The seats can also be adjusted forward or rearward, or removed. Adjusting the Bucket Seats There are two adjustment levers on each seat to adjust the seat forward or rearward. The other lever is located on the rear of the bucket seat. Lift up either lever and slide the seat forward or rearward. Release the lever. Push and pull on the seat to make sure it is locked into place. One is located below the center, in front of the bucket seats. 1-8 Folding or Reclining the Seatbacks {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. The seatback on a bucket seat can be either folded forward or reclined. The following explains how to use either the nylon strap or the lever to fold or recline the seatback. Nylon Strap Recliner Lever To fold the seatback forward, pull the nylon strap located on the rear of the seat or lift up on the recliner lever located on the front of the seatback. The seatback will lock into place. 1-9 To raise a seatback, pull the nylon strap or lift the recliner lever while raising the seatback until it locks upright. Push and pull on the seatback to check that it is locked into place. To recline the seatback, pull the nylon strap or lift the recliner lever. Press back on the seatback until you reach the desired position, then let go of the strap or lever. To return the seatback to an upright position, pull on the nylon strap or lift the recliner lever without putting any pressure on the seatback. Push and pull on the seatback to be sure it is locked into place. Removing the Bucket Seats Make sure the seatback is in the upright position. The head restraints should be fully down. 1. Lift the seatback recliner lever or pull the nylon strap on the back of the seat to fold the seatback forward. 2. Slide the seat all the way back by lifting either one of the adjuster levers and sliding the seat fully rearward. 1-10 3. From behind the seat, pull the nylon strap, located at the base of the seat, to release the rear latches from the ﬂoor pins. You can also lift the lever on the side of the seat to release the rear latches from the ﬂoor pins. Do not let go of the strap or lever until the seat is folded all the way forward. 4. To unlatch the front latches, with the seat folded forward, squeeze the angled bar toward the straight crossbar. 5. Remove the seat by rocking it slightly forward, then toward the rear of the vehicle and then pulling it out. This should be done in one motion. 1-11 {CAUTION: A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After installing the seat, always check to be sure that the safety belts are properly routed and attached, and are not twisted. Do not put the seats in so they face rearward because they will not latch that way. If you want more storage room behind the seat, adjust the seat by sliding it forward. Replacing the Bucket Seats {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. 1-12 Make sure the seats are in the full rear position before beginning this procedure. 1. With the seat folded, squeeze the angled bar toward the straight crossbar while placing the front hooks of the bucket seat onto the front two ﬂoor pins. 2. Make sure the bucket seat is angled so that the front hooks clear the ﬂoor pins. If the front hooks are not attached correctly, the rear hooks will not attach to the rear set of ﬂoor pins. If the front hooks are not attaching correctly, check that the seat is in the full rear position. 3. Firmly push the rear hooks onto the rear ﬂoor pins by pushing down the rear of the seat. 4. Try to raise the seat to check that it is locked down. 5. Lift the seatback recliner lever or pull the nylon strap on the back of the seat and raise the seatback until it locks upright. 6. Push and pull on the seatback to make sure that it is locked in place. 1-13 Captain Chairs If your vehicle has captain’s chairs, the chairs and seatbacks can be adjusted forward or rearward. Adjusting the Captain’s Chairs (Second Row) The second row captain’s chairs can be adjusted forward or rearward. There are two manual adjustment bars on each seat. One is located under the front of the seat cushion. The other one is located under the rear of the seat cushion. Lift up either bar to slide the seat forward or rearward. Release the lever. Push and pull on the seat to make sure it is locked into place. Folding or Reclining the Seatbacks {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. 1-14 Removing the Captain’s Chairs To recline the seatback, lift up on the recliner lever, located on the outboard side of the seat. Use the recliner lever to move the seatback to the desired position. It is easier to raise or lower the seatback if you lean forward, taking the weight off the seatback. Lift up on the recliner lever and fold the seatback forward. The seatback will lock into place when you push it back to the upright position. The armrests can be lowered or raised for entering or exiting the vehicle. 1. Pull the nylon strap behind the seat to release the rear hooks from the ﬂoor pins. 1-15 Replacing the Captain’s Chairs {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. 2. The seat can then be lifted off the front ﬂoor pins and removed from the vehicle. {CAUTION: A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. 1-16 {CAUTION: A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After installing the seat, always check to be sure that the safety belts are properly routed and attached, and are not twisted. Do not put the seats in so they face rearward because they will not latch that way. For the second row, if you want more storage room behind the seat, adjust the seat by sliding it forward. Make sure the seatbacks are in the upright position, the seat belts are on the correct side of the seats and the seats are in the full rear position before beginning this procedure. 1. Hook the front latches over the front ﬂoor pins. 1-17 Third Row Seat Your vehicle may have a third row seat. It is a full bench seat and may come with hideaway rear storage bins. See Hideaway Rear Storage Bins on page 2-54 for more information. The third row seat can be removed and replaced, or with the seatback folded, it will lie ﬂat with the hideaway rear storage bins. Folding the Seatback(s) To fold down either side of the 50/50 split bench seat, pull up on the lever located on the back of the seat you want to fold, and push the seatback down until it is locked into place. Push and pull on the seatback to make sure that it is locked into place. 2. Push the rear of the seat down to lock the rear latches onto the rear set of ﬂoor pins. 3. Push and pull on the seat to be sure it is properly attached. 1-18 Removing the Third Row Seat 1. Remove the hideaway rear storage bins, if equipped. See Hideaway Rear Storage Bins on page 2-54 for more information. 2. Make sure all items are off the seat. 3. Put the seatback in its folded position before removing the seat. See “Folding the Seatback” previously. Returning the Seatback to an Upright Position {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. To raise the seatback, do the following: 1. Move the second row seat completely forward by using the manual adjustment bar under either the front or rear of the seat cushion. 2. From the passenger’s or driver’s side sliding door, pull up on the lever to release the seatback, then push up on the seatback to raise the seat. 3. Push and pull on the seatback to make sure that it is locked into the upright position. 1-19 Installing the Third Row Seat {CAUTION: A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. 4. From behind the seat, squeeze the release handle until the pin indicators are fully out. This indicates that the rear latches are released from the ﬂoor. For ease of removing the seat, squeeze the handle with the palm of your hand up. 5. Lift the seat slightly from the ﬂoor to ensure the latches are clear of the ﬂoor pins. 6. Pull the seat rearward and out of the vehicle. The release handle can be used to carry the seat. {CAUTION: A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After installing the seat, always check to be sure that the safety belts are properly routed and attached, and are not twisted. 1-20 Do not put the third row seat in so it faces rearward because it will not latch that way. The seat has to go in before the hideaway rear storage bins. See Hideaway Rear Storage Bins on page 2-54 for more information. For ease of installing the seat, put the seat in the folded position before beginning this procedure. 1. From the rear of the vehicle, place the front hooks of the seat onto the front ﬂoor pins in the third row. To do this, the seat will need to be angled approximately 8-10 inches (20–25 cm) from the ﬂoor so the front hooks clear the rear ﬂoor pins and rear ﬂoor cups. Use the release handle to guide the seat into place. If the front hooks are not attached correctly, the rear latches will not attach to the rear set of ﬂoor pins. 2. Firmly push the rear latches into the rear ﬂoor pins by pushing down on the rear of the seat. 3. Try to raise the seat to make sure that it is locked down. The indicator pins will no longer stick out when the seat is properly latched into place. {CAUTION: If the seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. 4. Return the seatback to its upright position. See “Returning the Seatback to an Upright Position” earlier in this section. 1-21 {CAUTION: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. Your vehicle has indicators to remind you and your passengers to buckle your safety belts. See Safety Belt Reminder Light on page 3-31 and Passenger Safety Belt Reminder Light on page 3-32. Safety Belts Safety Belts: They Are for Everyone This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. {CAUTION: Do not let anyone ride where he or she can not wear a safety belt properly. If you are in a crash and you are not wearing a safety belt, your injuries can be much worse. You can hit things inside the vehicle or be ejected from it. You can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passengers’ belts are fastened properly too. 1-22 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. In most states and in all Canadian provinces, the law says to wear safety belts. Here is why: They work. You never know if you will be in a crash. If you do have a crash, you do not know if it will be a bad one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without belts they could have been badly hurt or killed. After more than 30 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter...a lot! Take the simplest vehicle. Suppose it is just a seat on wheels. 1-23 Put someone on it. Get it up to speed. Then stop the vehicle. The rider does not stop. 1-24 The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... 1-25 Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after an accident if I am wearing a safety belt? A: You could be — whether you are wearing a safety belt or not. But you can unbuckle a safety belt, even if you are upside down. And your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. Q: If my vehicle has airbags, why should I have to wear safety belts? A: Airbags are in many vehicles today and will be in most of them in the future. But they are supplemental systems only; so they work with safety belts — not instead of them. Every airbag system ever offered for sale has required the use of safety belts. Even if you are in a vehicle that has airbags, you still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions. or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense. 1-26 Q: If I am a good driver, and I never drive far from home, why should I wear safety belts? A: You may be an excellent driver, but if you are in an accident — even one that is not your fault — you and your passengers can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone. How to Wear Safety Belts Properly This part is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and babies. If a child will be riding in your vehicle, see Older Children on page 1-43 or Infants and Young Children on page 1-46. Follow those rules for everyone’s protection. First, you will want to know which restraint systems your vehicle has. We will start with the driver position. 1-27 Driver Position Lap-Shoulder Belt The driver has a lap-shoulder belt. Here is how to wear it properly. 1. Close and lock the door. 2. Adjust the seat so you can sit up straight. To see how, see “Seats” in the Index. The shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. 4. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 1-42. Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quickly if you ever had to. 3. Pick up the latch plate and pull the belt across you. Do not let it get twisted. 1-28 5. To make the lap part tight, pull down on the buckle end of the belt as you pull up on the shoulder belt. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones. And you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force at your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there is a sudden stop or crash, or if you pull the belt very quickly out of the retractor. 1-29 Q: What is wrong with this? {CAUTION: You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should ﬁt against your body. A: The shoulder belt is too loose. It will not give nearly as much protection this way. 1-30 Q: What is wrong with this? {CAUTION: You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you. A: The belt is buckled in the wrong place. 1-31 {CAUTION: You can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied at the abdomen, not at the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests. Q: What is wrong with this? A: The belt is over an armrest. 1-32 Q: What is wrong with this? {CAUTION: You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which are not as strong as shoulder bones. You could also severely injure internal organs like your liver or spleen. A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. 1-33 Q: What is wrong with this? {CAUTION: You can be seriously injured by a twisted belt.

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2005 Saturn Relay Owners Manual