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Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your Saab dealer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Saab will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
431
Vehicle Care/Appearance Materials
Description
Usage
Swirl Remover Polish
Cleaner Wax
Foaming Tire Shine Low Gloss
Wash Wax Concentrate
Spot Lifter
Odor Eliminator
Removes swirl marks, fine scratches, and other light surface contamination. Removes light scratches and protects finish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.
Description
Usage
Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and fingerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.
Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
432
Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Certification/Tire and Service Parts labels and the certificates of title and registration.
Engine Identification The eighth character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts.
Service Parts Identification Label You will find this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will find the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle.
433
Electrical System
Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 80.
Headlamps The headlamp wiring is protected by fuses, one for each headlamp, in the fuse block. An electrical overload will cause the lamps to turn off. If this happens, have your headlamp wiring checked right away.
Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, be sure to get it fixed.
434
Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens, protecting the circuit until the problem is fixed or goes away.
If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the correct amperage. Replace it as soon as you can.
Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.
Engine Compartment Fuse Block The engine compartment fuse block is located in the engine compartment, on the passenger’s side of the vehicle. See Engine Compartment Overview on page 330
for more information on location.435
Fuses
Usage
Electronically Controlled Air Suspension Passenger’s Side Headlamp High-Beam
436
4.2L L6 Engine
Fuses
Usage
Passenger’s Side Headlamp Low-Beam Trailer Back-Up
Fuses
Usage
Fuses
Usage
10
11
12
13
15
16
18
19
20
21
22
23Driver’s Side Headlamp High-Beam Driver’s Side Headlamp Low-Beam Windshield Wiper Automatic Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigarette Lighter Electric Adjustable Pedals Ignition B Airbag System Electric Brake Cooling Fan Horn Ignition E Electronic Throttle Control
24
25
26
27
28
29
30
31
50
51
52
53
54
57
59Instrument Panel Cluster/Driver Information Center (DIC) Brake Transmission Shift Interlock Transmission Control Module (TCM) Canister Backup Powertrain Control Module 1
Oxygen Sensor Air Conditioning Truck Body Controller 1
Passenger’s Side Trailer Turn Driver’s Side Trailer Turn Hazard Flashers Headlamp Driver Module Air Injection Reactor Solenoid Ignition A1
Regulated Voltage Control437
J-Case Fuses
Usage
Relays
Usage
14
32
33
34
35
36
56
5862
Trailer Stoplamp/Turn Signal Trailer Anti-lock Brake System Ignition A Driver’s Side Headlamp Blower Motor Air Pump Passenger’s Side Headlamp Vehicle Stability Enhancement System (StabiliTrak®)
Relays
Usage
37
38
39
40
41Headlamp Washer Rear Windshield Wiper/Washer Fog Lamps Horn Fuel Pump
42
43
44
45
46
47
49
55
59
60
6162
Windshield Washer High-Beam Headlamp Air Conditioning Cooling Fan Headlamp Driver Module Starter Electric Adjustable Pedals Air Injection Reactor Solenoid Low-Beam Headlamp Ignition 1
Powertrain Vehicle Stability Enhancement System (StabiliTrak®)Misc.
48
Usage
Instrument Panel Battery
438
5.3L V8 Engine
Fuses
Usage
Electrically Controlled Air Suspension Passenger’s Side Headlamp High-Beam
Fuses
Usage
Passenger’s Side Headlamp Low-Beam Trailer Back-Up
439
Fuses
Usage
Fuses
Usage
10
11
12
13
1415
16
18
19
20
21
22
2324
Driver’s Side Headlamp High-Beam Driver’s Side Headlamp Low-Beam Windshield Wiper Automatic Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigarette Lighter Ignition Coils Transmission Control Module/Canister Ignition B Airbag System Electric Brake Cooling Fan Horn Ignition E Electronic Throttle Control Instrument Panel Cluster/Driver Information Center
25
26
27
28
29
30
31
50
51
52
53
54
55
56
57
58
59
61
66Brake Transmission Shift Interlock Engine 1
Backup Engine Control Module 1
Engine Control Module Air Conditioning Injector Bank A Passenger’s Side Trailer Turn Driver’s Side Trailer Turn Hazard Flashers Transmission Oxygen Sensor B Oxygen Sensor A Injector Bank B Headlamp Driver Module Truck Body Controller 1
Electric Adjustable Pedals Ignition A1
Regulated Voltage Control440
J-Case Fuses
Usage
Relays
17
32
33
34
35
36
6265
Trailer Turn Signal, Stoplamps Trailer Anti-lock Brake System Ignition A Blower Motor Driver’s Side Headlamp Passenger’s Side Headlamp Vehicle Stability Enhancement System (StabiliTrak®)
Relays
Usage
37
38
39
40
41
42Headlamp Washer Rear Wiper Fog Lamps Horn Fuel Pump Windshield Washer
43
44
45
46
47
49
60
63
64Usage High-Beam Headlamp Air Conditioning Cooling Fan Headlamp Driver Module Starter Electric Adjustable Pedals Powertrain Low-Beam Headlamp Ignition 1
Misc.
48
Usage
Instrument Panel Battery
441
Rear Underseat Fuse Block The rear underseat fuse block is located on the driver’s side of the vehicle, under the second row seat. Pull the seat cushion forward to access the fuse block.
442
Fuses
Usage
Fuses
Usage
01
02
03
04
05
06
07
08
09
10
11
12
13
14Passenger Door Control Module Driver Door Control Module Liftgate Module 2
Truck Body Controller 3
Blank Blank Truck Body Controller 2
Power Seats Rear Wiper Driver Door Module Amplifier Passenger Door Module Blank Driver Side Rear Parking Lamps15
16
17
18
19
20
21
23
24
25
26
27
28Blank Vehicle Center High-Mounted Stoplamp (CHMSL) Passenger Side Rear Parking Lamps Locks Liftgate Module/Driver Seat Module Blank Locks Blank Unlock Ignition 0
Overhead Battery/OnStar® System Rainsense™ Wipers Sunroof443
Fuses
Usage
Fuses
Usage
29
30
31
32
33
34
35
36
37
38
39
40
41Accessory Parking Lamps Truck Body Controller Accessory Truck Body Controller 5
Front Wipers Ignition 3
Vehicle Stop Transmission Control Module Heat Ventilation Air Conditioning B Front Parking Lamps Rear Left Turn Signal Heat, Ventilation, Air Conditioning 1
Front Right Turn Signal42
43
44
45
46
47
48
49
50
51
52
53Radio Trailer Park Rear Right Turn Signal Blank Auxiliary Power 1
Blank Ignition 0
Not Used Blank Front Left Turn Signal Brakes Truck Body Controller 4444
Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 458 for more information.
Application
Air Conditioning Refrigerant R134a
Cooling System
4.2L L6 Engine 5.3L V8 Engine
Engine Oil with Filter
4.2L L6 Engine 5.3L V8 Engine
Capacities
English
Metric
For the air conditioning system refrigerant charge
amount, see the refrigerant caution label located under
the hood. See your dealer for more information.
10.8 qt 12.2 qt
10.2 L 11.6 L
Fuel Tank AWD Transfer Case Lubricant Transmission (Drain and Refill) Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. Recheck the fluid level after filling.
140 Y
7.0 qt 6.0 qt 22.0 gal 2.0 qt 5.0 qt 100 lb ft
6.6 L 5.7 L 83.3 L 1.8 L 4.7 L
445
Engine Specifications
Engine
VIN Code
Transmission
Spark Plug Gap
VORTEC™ 4.2L L6
VORTEC™ 5.3L V8
Automatic
Automatic
0.040 inches (1.01 mm)
0.040 inches (1.01 mm)
446
Section 6
Maintenance Schedule
Maintenance Schedule ................................ 448
Introduction ............................................... 448
Maintenance Requirements ........................ 448
Your Vehicle and the Environment ............ 448
Using the Maintenance Schedule ............... 448
Scheduled Maintenance ............................. 450
Additional Required Services ..................... 452
Maintenance Footnotes .............................. 453Owner Checks and Services ..................... 455
At Each Fuel Fill ....................................... 455
At Least Once a Month ............................. 455
At Least Once a Year ............................... 456
Recommended Fluids and Lubricants ........ 458
Normal Maintenance Replacement Parts ... 460
Engine Drive Belt Routing ......................... 461
Maintenance Record .................................. 462447
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways.
448
Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer. This schedule is for vehicles that: (cid:127) carry passengers and cargo within
recommended limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 296.
(cid:127) are driven on reasonable road surfaces within
legal driving limits.
(cid:127) use the recommended fuel. See Gasoline
Octane on page 324.
The services in Scheduled Maintenance on page 450 should be performed when indicated. See Additional Required Services on page 452 and Maintenance Footnotes on page 453 for further information.
{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 323.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your dealer do these jobs. When you go to your dealer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. Owner Checks and Services on page 455 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition.
449
The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 458 and Normal Maintenance Replacement Parts on page 460. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle.
Scheduled Maintenance When the CHANGE ENGINE OIL DIC message comes on, it means that service is required for your vehicle. See DIC Warnings and Messages on page 199. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service.
450
Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 337 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL DIC message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.
Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 334. Reset oil life system. See Engine Oil Life System on page 337. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 339. See footnote (k). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 396 and “Tire Wear Inspection” in At Least Once a Month on page 455. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission fluid level and add fluid as needed. See footnote (g).
•
•
•
•
•
•
•
•
•
•
•
•
•
• • • • • •
451
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(40 000)50,000
(80 000)(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
•
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 339. Change automatic transmission fluid and filter (severe service). See footnotes (g) and (h). Change automatic transmission fluid and filter (normal service). See footnote (g). Automatic transfer case only: Change transfer case fluid. See footnote (g). Replace spark plugs. An Emission Control Service. V8 engine only: Inspect spark plug wires. An Emission Control Service.
452
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Additional Required Services (cont’d)
Service and Miles (Kilometers)
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (l).
25,000
(40 000)50,000
(80 000)75,000
(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
•
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.
(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield.
453
(e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, outer liftgate handle pivot points, rear door detent link, roller mechanism, liftgate handle pivot points, latch bolt, fuel door hinge, cargo door hinge, locks, and folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Inspect hoses for cracks, chafing, leaks, kinks, and proper installation.
(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 344 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (l) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
454
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 458.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 334 for further details. Notice: regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.
It is important to check your oil
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 344 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 388. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 406. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 396.
455
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. See Parking Brake on page 116. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear.
The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer for service.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking
Brake on page 116. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer for service.
456
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) The ignition should turn to LOCK only when the
shift lever is in PARK (P).
(cid:127) The ignition key should come out only in LOCK. Contact your dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
(cid:127) To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
457
Usage
Parking Brake Cable Guides
Power Steering
System
Automatic
Transmission
Key Lock Cylinders
Chassis
Lubrication
Front Axle
Fluid/Lubricant Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Power Steering Fluid (Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (Part No. U.S. 12378261, in Canada 10953455) meeting specifications.
Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.
Usage
Fluid/Lubricant
Engine oil which meets Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 334. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 344. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
Windshield Washer Solvent.
Engine Oil
Engine Coolant
Hydraulic Brake
System
Windshield
Washer
458
Usage
Fluid/Lubricant
Usage
Fluid/Lubricant
SAE 75W-90 Synthetic Axle Lubricant (Part No. U.S. 12378261, in Canada 10953455) meeting specifications. With a complete drain and refill add 4 ounces (118 ml) of Limited-Slip Axle Lubricant Additive (Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 369. AUTO-TRAK II Fluid (Part No. U.S. 12378508, in Canada 10953626).
Lubriplate Lubricant Aerosol meeting requirements of NLGI #2, Category LB or GC-LB.
Rear Axle
Transfer Case
Hood Latch Assembly, Secondary
Latch, Pivots,
Spring
Anchor, and Release Pawl
Hood and Door Hinges, Body Door Hinge Pins, Liftgate
Hinge and Linkage,
Folding Seats,
and Fuel
Door Hinge
Multi-Purpose Lubricant, Superlube (Part No. U.S. 12346241, in Canada 10953474).
Outer Tailgate Handle Pivot Points and
Hinges
Weatherstrip Conditioning
Weatherstrip
Squeaks
Multi-Purpose Lubricant, Superlube (Part No. U.S. 12346241, in Canada 10953474).
Weatherstrip Lubricant (Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teflon, Superlube (Part No. U.S. 12371287, in Canada 10953437).
459
Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part Automatic Transmission Filter Kit Engine Air Cleaner/Filter Engine Oil Filter
4.2 L L6 Engine 5.3L V8 Engine
Spark Plugs
4.2L L6 Engine 5.3L V8 Engine
Wiper Blades
Front – 22 inches (56 cm) Rear – 13 inches (33 cm)
460
Part Number
ACDelco® Part Number
24208576
1503614189017342
8901752412598004
1257116415214346
15262794TF337
A2014CPF61
PF4841-103
41-985— —
Engine Drive Belt Routing
4.2L V6 Engine
5.3L V8 Engine
461
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 448. Any additional information from Owner Checks and Services on page 455 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
462
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
463
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
464
Section 7
Customer Assistance Information
Customer Assistance and Information ....... 466
Customer Satisfaction Procedure ............... 466
Online Owner Center ................................. 467
Customer Assistance forText Telephone (TTY) Users .................. 468
Customer Assistance Offices ..................... 468
Roadside Assistance Program ................... 469
Vehicle Data Collection andEvent Data Recorders ............................ 473
Collision Damage Repair ........................... 474Reporting Safety Defects ............................ 479
Reporting Safety Defects to the
United States Government ..................... 479
Reporting Safety Defects to the
Canadian Government ............................ 479
Reporting Safety Defects to Saab .............. 480
Service Publications Ordering Information .... 480465
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Saab. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Saab Customer Assistance Center, in the U.S., by calling 1-800-955-9007. In Canada, contact Saab Customer Assistance Centre by calling 1-800-263-1999 (English and French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Your name, address and daytime phone
number.
(cid:127) Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
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(cid:127) The name of the selling dealership and
location.
(cid:127) Vehicle delivery date and present mileage
(kilometers).
(cid:127) Nature and details of the problem you are
experiencing.
When contacting Saab, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. If after contacting the Saab Customer Assistance Center your concern has not been resolved, please refer to the “Dispute Resolution Process” found in your Saab Consumer’s Guide.
Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your Saab ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history
and maintenance schedule.
(cid:127) Find Saab dealers for service nationwide. (cid:127) Receive special promotions and privileges only
available to members.
Refer to www.saabusa.com on the web for updated information and to register your vehicle.
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My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as
address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile,
subscribe to E-News and use tools and forms with greater ease.
To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Saab has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Saab by dialing: 1-866-612-0380. (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Saab encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Saab, refer to the addresses below. United States — Customer Assistance
Saab Customer Assistance Center Saab Cars USA, Inc. 4405-A International Boulevard Norcross, GA 30093
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www.Saab.com 1-800-955-9007
1-866-612-0380 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-852-9001
Canada — Customer AssistanceGeneral Motors of Canada, Limited Customer Assistance Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-1999 (English and French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800Roadside Assistance Program In the U.S., call 1-800-852–9001
In Canada, call 1-800-268-6800
Service available 24 hours a day, 365 days a year. Saab has a strong commitment to customer satisfaction and has established the Saab Roadside Assistance Program. As the owner of a new Saab vehicle, you are automatically enrolled in the Saab Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road throughout the 4 year/50,000 mile term of your New Car Limited Warranty.. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage.469
The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (approximately $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.
(cid:127) Lock-out Service: To ensure security, the
driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km).
(cid:127) Flat Tire Change: If your vehicle has a spare tire, installation of the tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: No-start occurrences which
require a battery jump start will be covered at no charge.
(cid:127) Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership.
(cid:127) Alternative Service There may be times, when
Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance.
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(cid:127) Trip Interruption Benefits and Assistance
In the event of a warranty related vehicle disablement, while en route and over 100 miles, for U.S. customers, and 250 kilometres, for Canadian customers, from the original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $1000 for U.S. customers, and $500 for Canadian customers, to assist you with some of the unplanned expense incurred within three days of the disablement you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required.
In some instances, mechanical failures may be covered under the Saab Bumper-to-Bumper warranty, for U.S. customers, and the duration of the Base Warranty, for Canadian customers, of the new Vehicle Limited Warranty. However, any cost for parts and labor not covered by warranty are the responsibility of the vehicle owner or driver.
Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request,
Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six calendar year. We’ll make every attempt to send your personalized trip routing as quickly as possible, but it’s best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.
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Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saab and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices.
Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home
telephone number.
(cid:127) Telephone number of your location. (cid:127) Location of the vehicle. (cid:127) Model, year, color, and license plate number
of the vehicle.
(cid:127) Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
(cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Saab and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
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Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance,
and the severity of a collision. If your vehicle is equipped with StabiliTrak®, steering performance, including yaw rate, steering wheel angle, and lateral acceleration, is also recorded. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. Saab will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office,
(cid:127)
(cid:127) as part of Saab’s defense of litigation through
the discovery process, or
(cid:127) as required by law.
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In addition, once Saab collects or receives data, Saab may: (cid:127) use the data for Saab research needs, (cid:127) make it available for research where
appropriate confidentiality is to be maintained and need is shown, or
(cid:127) share summary data which is not tied to a
specific vehicle with non-Saab organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine Saab Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine Saab Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine Saab parts can help maintain your Saab New Vehicle Warranty.
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Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment Saab part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your Saab New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than Saab and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions.
Aftermarket parts are not covered by your Saab New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility Saab also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your Saab dealer may have a collision repair center with Saab-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has Saab-trained technicians and comparable equipment.
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Insuring Your Vehicle Protect your investment in your Saab vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your Saab vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with Saab original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine Saab Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
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If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:127) Give only the necessary and requested
information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call Saab Roadside Assistance. See Roadside Assistance Program on page 469 for more information.
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If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:127) Remove any valuables from your vehicle
before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:127) Gather the important information you will need
from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle.
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If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
(cid:127) Choose a reputable collision repair facility
for your vehicle. Whether you select a Saab dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:127) Once you have an estimate, read it carefully
and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
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Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, Saab recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine Saab parts or recycled original Saab parts. Remember, recycled parts will not be covered by your Saab vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine Saab parts.
Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine Saab parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
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Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:Administrator, NHTSA 400 Seventh Street, SW. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to:
Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9
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Reporting Safety Defects to Saab In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify Saab. Please call the Saab Customer Assistance Center at 1-800-955-9007, or write:
Saab Cars USA, Inc. Saab Customer Assistance Center 4405-A International Boulevard Norcross, GA 30093
In Canada, please call us at 1-800-263-1999
(English or French). Or, write:General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for Saab transmissions, transaxles, and transfer cases. Service Bulletins Service Bulletins give technical service information needed to knowledgeably service Saab cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, the Service Bulletin reference number can be obtained by contacting your Saab dealer or by calling 1-800-GM-DRIVE (1-800-463-7483).
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Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model Saab 9-7x vehicles. To request an order form, please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to:Helm, Incorporated P.O. Box 07130
Detroit, MI 48207Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
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✍ NOTES
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