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tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A The following information relates to the system developed by the United States National Highway Traffic Safety Administration (NHTSA), which grades tires by treadwear, traction, and temperature performance. This applies only to vehicles sold in the United States. The grades are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading (UTQG) system does not apply to deep tread, winter-type snow tires, space-saver, or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria (TPC) standards.
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Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1.5) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate. Traction – AA, A, B, C The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics.
Temperature – A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.
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Wheel Alignment and Tire Balance The tires and wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary on a regular basis. However, if you notice unusual tire wear or your vehicle pulling to one side or the other, the alignment may need to be checked. If you notice your vehicle vibrating when driving on a smooth road, your tires and wheels may need to be rebalanced. See your dealer for proper diagnosis.
Wheel Replacement Replace any wheel that is bent, cracked or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts and wheel nuts should be replaced. If the wheel leaks air, replace it (except some aluminum wheels, which can sometimes be repaired). See your dealer if any of these conditions exist. Your dealer will know the kind of wheel you need. Each new wheel should have the same load-carrying capacity, diameter, width, offset and be mounted the same way as the one it replaces.
If you need to replace any of your wheels, wheel bolts or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts and wheel nuts for your vehicle.
{CAUTION:
Using the wrong replacement wheels, wheel bolts, or wheel nuts on your vehicle can be dangerous. It could affect the braking and handling of your vehicle, make your tires lose air and make you lose control. You could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts and wheel nuts for replacement.
Notice: The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp aim, bumper height, vehicle ground clearance, and tire or tire chain clearance to the body and chassis. See ChangingaFlatTireonpage5-69 for more information.
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Used Replacement Wheels
Tire Chains
{CAUTION:
{CAUTION:
Putting a used wheel on your vehicle is dangerous. You cannot know how it has been used or how far it has been driven. It could fail suddenly and cause a crash. If you have to replace a wheel, use a new GM original equipment wheel.
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Do not use tire chains. There is not enough clearance. Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension or other vehicle parts. The area damaged by the tire chains could cause you to lose control of your vehicle and you or others may be injured in a crash. Use another type of traction device only if its manufacturer recommends it for use on your vehicle and tire size combination and road conditions. Follow that manufacturer’s instructions. To help avoid damage to your vehicle, drive slowly, re-adjust or remove the device if it is contacting your vehicle, and do not spin your wheels. If you do find traction devices that will fit, install them on the rear tires.
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If a Tire Goes Flat It is unusual for a tire to blowout while you are driving, especially if you maintain your vehicle’s tires properly. If air goes out of a tire, it is much more likely to leak out slowly. But if you should ever have a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire will create a drag that pulls the vehicle toward that side. Take your foot off the accelerator pedal and grip the steering wheel firmly. Steer to maintain lane position, and then gently brake to a stop well out of the traffic lane. A rear blowout, particularly on a curve, acts much like a skid and may require the same correction you would use in a skid. In any rear blowout remove your foot from the accelerator pedal. Get the vehicle under control by steering the way you want the vehicle to go. It may be very bumpy and noisy, but you can still steer. Gently brake to a stop, well off the road if possible.
{CAUTION:
Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without the appropriate safety equipment and training. The jack provided with your vehicle is designed only for changing a flat tire. If it is used for anything else, you or others could be badly injured or killed if the vehicle slips off the jack. Use the jack provided with your vehicle only for changing a flat tire.
If a tire goes flat, the next part shows how to use the jacking equipment to change a flat tire safely.
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Changing a Flat Tire If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place. Turn on your hazard warning flashers.
{CAUTION:
Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall on you or other people. You and they could be badly injured or even killed. Find a level place to change your tire. To help prevent the vehicle from moving:
1. Set the parking brake firmly. 2. Put an automatic transmission shift lever in PARK (P), or shift a manual transmission to FIRST (1) or REVERSE (R).
3. Turn off the engine and do not restart while
the vehicle is raised.
4. Do not allow passengers to remain in the
vehicle.
CAUTION:
(Continued)
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CAUTION:
(Continued)
Put the wheel blocks at the front and rear of the tire farthest away from the one being changed. That would be the tire on the other side, at the opposite end of the vehicle.
When you have a flat tire, use the following example as a guide to assist you in the placement of wheel blocks.
The following information will tell you next how to use the jack and change a tire.
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Removing the Spare Tire and Tools The equipment you will need to change a flat tire is located in the trunk. 1. Open the trunk. See Trunkonpage2-9 for more
information.
3. Turn the retaining bolt on the compact spare tire
counterclockwise and remove it.
4. Then lift the compact spare tire out of the vehicle.
See CompactSpareTireonpage5-76 for more information.
2. Lift the cover to access the compact spare tire
and tools.
5. Remove the jack, wheel wrench, wheel blocks, and nut cap removal tool from the container in the trunk, which are stored under the compact spare tire.
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Removing the Flat Tire and Installing the Spare Tire To remove the wheel nut caps, do the following:
2. Use the wheel wrench to loosen all the wheel nuts.
Do not remove them yet.
3. Fit the jack handle onto the jack by sliding the open
end of the handle over the nut end of the jack.
4. Position the jack and
raise the jack head until it fits firmly into the notches (A and B), in the vehicle’s frame closest to the tire being changed.
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1. Remove each wheel nut cap with the wheel nut cap
tool provided. Insert the nut cap tool into the nut cavity, squeeze the tool to grasp the nut cap, and pull out to remove it. If the nut caps are hard to remove, use the tip of the wheel wrench to remove the nut caps.
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5. Put the compact spare tire near the flat tire.
{CAUTION:
Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.
{CAUTION:
Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle.
6. Raise the vehicle by turning the wheel wrench clockwise. Raise the vehicle far enough off the ground so there is enough room for the compact spare tire to fit underneath the wheel well. The jack handle must be unfolded to a right angle before it is used.
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7. Remove all of the
wheel nuts.
{CAUTION:
Rust or dirt on the wheel, or on the parts to which it is fastened, can make the wheel nuts become loose after a time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from the places where the wheel attaches to the vehicle. In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if needed, to get all the rust or dirt off.
9. Remove any rust or dirt
from the wheel bolts, mounting surfaces, and spare tire.
8. Remove the flat tire.
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10. Install the compact spare tire.
{CAUTION:
Never use oil or grease on studs or nuts. If you do, the nuts might come loose. Your wheel could fall off, causing a serious accident.
CAUTION:
(Continued)
Stop somewhere as soon as you can and have the nuts tightened with a torque wrench to the proper torque specification. See Capacities andSpecificationsonpage5-90 for wheel nut torque specification.
11. Put the wheel nuts back on with the rounded end of
the nuts toward the wheel. Tighten each nut by hand until the wheel is held against the hub.
12. Lower the vehicle by turning the wheel wrench
counterclockwise. Lower the jack completely.
Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See CapacitiesandSpecificationson page5-90for the wheel nut torque specification.
{CAUTION:
Incorrect wheel nuts or improperly tightened wheel nuts can cause the wheel to come loose and even come off. This could lead to an accident. Be sure to use the correct wheel nuts. If you have to replace them, be sure to get new GM original equipment wheel nuts.
CAUTION:
(Continued)
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13. Tighten the wheel nuts
firmly in a crisscross sequence, as shown.
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Notice: Wheel covers will not fit on your compact spare. If you try to put a wheel cover on the compact spare, you could damage the cover or the spare. Do not try to put a wheel cover on your compact spare tire. It will not fit. Store a wheel cover in the trunk until you have the flat tire repaired or replaced. Storing a Flat or Spare Tire and Tools
{CAUTION:
Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.
Store the tools as shown. Place the flat tire in the compact spare tire well in the compartment in the trunk floor. Then place the compact spare tire cover over the flat tire. The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can. See CompactSpareTireonpage5-76 for more information.
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Compact Spare Tire Although the compact spare tire was fully inflated when the vehicle was new, it can lose air after a time. Check the inflation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Do not use the compact spare on other vehicles. And do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit your compact spare. Using them can damage your vehicle and can damage the chains too. Do not use tire chains on your compact spare.
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Appearance Care
Cleaning the Inside of Your Vehicle Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth.
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Notice: If you use abrasive cleaners when cleaning glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the integrated radio antenna and the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your GM dealer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your GM dealer to remove odors from your vehicle’s upholstery.
Do not clean your vehicle using the following cleaners or techniques: • Never use a knife or any other sharp object to
remove a soil from any interior surface.
• Never use a stiff brush. It can cause damage to
your vehicle’s interior surfaces.
• Never apply heavy pressure or rub aggressively
with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal.
• Use only mild, neutral-pH soaps. Avoid laundry
detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide.
• Do not heavily saturate your upholstery while
cleaning.
• Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc.
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Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: • For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the paper towel until no more can be removed.
• For solid dry soils: remove as much as possible
and then vacuum.
To clean, use the following instructions: 1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process that was used with plain water.
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If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
Leather A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on your leather.
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Care of Safety Belts Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
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Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See RecommendedFluidsandLubricantsonpage6-12.
Washing Your Vehicle The paint finish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See VehicleCare/AppearanceMaterialsonpage5-84. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle.
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Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page5-80.
Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page5-84. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle. The vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.
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Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle in a garage or covered whenever possible. Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
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Aluminum Wheels Notice: If you use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.
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Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of finish damage can be corrected in your GM dealer’s body and paint shop.
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Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
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Vehicle Care/Appearance Materials
Description
Usage
Description
Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
Usage
Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and fingerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.
Swirl Remover Polish
Cleaner Wax
Foaming Tire Shine Low Gloss
Wash Wax Concentrate
Spot Lifter
Odor Eliminator
Removes swirl marks, fine scratches, and other light surface contamination. Removes light scratches and protects finish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.
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Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts.
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Service Parts Identification Label You will find this label on your spare tire cover. It is very helpful if you ever need to order parts. On this label, you will find the following: • VIN • Model designation • Paint information • Production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System
Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page1-52.
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Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by fuses, circuit breakers and thermal links in the wiring itself. This greatly reduces the chance of fires caused by electrical problems. Look at the metallic band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the correct size. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the size you need. Replace it as soon as you can. Before replacing a fuse, turn every vehicle electrical switch off. There are two fuse blocks in your vehicle: the instrument panel fuse block and the engine compartment fuse block.
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Instrument Panel Fuse Block This fuse block is located under the driver’s side of the instrument panel. The fuses here protect each separate circuit including headlamps. There are spare fuses inside the fuse box. If you have electrical failure, check here first.
Fuses FLASHER UNIT POWER WINDOWS
Usage
Hazard Warning Flashers
Power Window Switches
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Fuses
POWER SEATS FRONT WIPER WASHER PARK LAMPS STOP LAMPS INTERIOR ILLUM. HAZARD WARNING SPARE HORN IGNITION INSTRUMENT ILLUM. TURN SIGNAL,BACK UP LAMPS HVAC CONT. HEAT, REAR WINDOW, INSTRUMENTS CIGAR LIGHTER
Usage
Fuses
Usage
Power Seat Controls
Front Windshield Wiper Washer
Parking Lamps Stop Lamps
Interior light Controls
Hazard Warning Flashers
Spare Horn Ignition Switch
Instrument Panel Lighting
Turn Signal Lamp, Back-Up Lamps
Heater Controls, Rear Window, Trip Computer
Cigarette Lighter
Power Door Locks, Power Windows, Theft System, Horn
Cruise Control, Power Mirror
Radio System, Cell Phone
Spare
Engine Control Signal
CRUISE CONT. POWER MIRRORS RADIO, CELL PHONE ACC. SOCKET Accessory Power Outlet SPARE ENG. CONT. SIGNAL POWER DOOR LOCKS, WINDOWS & THEFT HORN INSTRUMENTS Instruments SPARE RADIO & CELL PHONE SUB WOOFER & AMPLIFIER SPARE AIRBAG ABS & TRACTION CONT.
Spare Airbag
Spare
Sub Woofer and Amplifier
Radio System, Cell Phone
Anti-Lock Brake System, Traction Control System
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Relays ACC RELAY IGNITION RELAY POWER WINDOW RELAY BLOWER INHIBIT RELAY Blower PARK LAMPS RELAY SPARE INTERIOR ILLUM RELAY ECM/TCM CONTROL RELAY 1
ECM/TCM CONTROL RELAY 2
SPARESpare
Spare
Usage
Accessory Power Outlet
Ignition Switch
Power Windows
Parking Lamps
Interior Light Controls
Engine Control Module, Transmission Control Module 1
Engine Control Module, Transmission Control Module 2
Engine Compartment Fuse Block The engine compartment fuse block is located in the engine compartment and protects all electrical loads. See EngineCompartmentOverviewonpage5-12 for more information on location. For access to the main fuses, pull off the cover.
Fuses
Usage
Fuel Injectors and Ignition Modules Fuel Injectors and Ignition Modules
INJ/IGN INJ/IGN ENG SENSORS AUTO TRANS LH HEADLAMP Left Headlamp RH HEADLAMP
Engine Sensors
Right Headlamp
Automatic Transmission
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Engine, Body Control Module
Usage
Fuel Pump
Fuses ENG CONT. BCM FUEL PUMP RAD FAN 1 F/L Engine Cooling Fan 1
BLOWER F/L MAIN F/L ENGINE F/L ABS F/L LIGHTING F/L RAD FAN 2 F/L Engine Cooling Fan 2
REAR WINDOW SPARE SPAREBlower Fan Main Engine Anti-lock Brakes Lighting
Heated Rear Window
Spare Spare Anti-lock Brake System, Traction Control System
ABS/TCS
Relays FUEL PUMP RELAY FOG LAMP CANCEL RELAY FOG LAMP RELAY
Usage
Fuel Pump
Fog Lamp Cancel
Fog Lamp
Relays
Usage
Brake Transmission Shift Interlock
Daytime Running Lamps
High-Beam Headlamp
Low-Beam Headlamp
Air Conditioning
BTSI RELAY HIGH BEAM RELAY DAYTIME RUNNING LAMP RELAY LOW BEAM RELAY A/C RELAY HORN RELAY Horn ENGINE COOL FAN 2 RELAY ENGINE COOL FAN 1 RELAY ENGINE COOL FAN 3 RELAY ENGINE CONT. RELAY Engine Controls HEATED REAR WINDOW RELAY BLOWER RELAY START RELAY Start
Blower
Engine Cooling Fan 2
Engine Cooling Fan 1
Engine Cooling Fan 3
Rear Window Defogger
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5-89
Capacities and Specifications The following approximate capacities are given in English and metric conversions. See RecommendedFluidsand Lubricants on page6-12 for more information.
Capacities
Application
Air Conditioning Refrigerant R134a Automatic Transmission (Drain and Refill) Brake Fluid Cooling System Engine Oil with Filter (Drain and Refill) Fuel Tank Manual Transmission 140 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. Recheck fluid level after filling
English 1.81 lbs 5.3 qt 0.65 qt 12.7 qt 6.5 qt 18.5 gal 4.6 qt 100 lb ft
Metric 0.8 kg 5.0 L 0.62 L 12.0 L 6.2 L 70.0 L 4.4 L
Engine Specifications
Engine
VIN Code
Transmission
Spark Plug Gap
Firing Order
6.0L V8 (LS2)
Automatic
Manual
0.040 inch (1.016 mm)
1–8–7–2–6–5–4–3
5-90
2006-PontiacGTOOwnerManual
Section 6
Maintenance Schedule
Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7Owner Checks and Services ............................6-8
At Each Fuel Fill ............................................6-8
At Least Once a Month ...................................6-9
At Least Once a Year .....................................6-9
Recommended Fluids and Lubricants ...............6-12
Normal Maintenance Replacement Parts ..........6-14
Maintenance Record .....................................6-152006-PontiacGTOOwnerManual
6-1
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
HaveyoupurchasedtheGMProtectionPlan?ThePlan supplementsyournewvehiclewarranties.Seeyour WarrantyandOwnerAssistancebookletoryourdealer fordetails.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
6-2
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer.
2006-PontiacGTOOwnerManual
This schedule is for vehicles that: • carry passengers and cargo within recommended
limits. You will find these limits on the tire and loading information label. See LoadingYourVehicle on page4-29.
• are driven on reasonable road surfaces within legal
driving limits.
• use the recommended fuel. See GasolineOctane
on page5-5.
The services in ScheduledMaintenanceonpage6-4
should be performed when indicated. See Additional RequiredServicesonpage6-6 and Maintenance Footnotes on page6-7 for further information.{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work.
2006-PontiacGTOOwnerManual
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to purchase service information, see Service PublicationsOrderingInformationonpage7-14. OwnerChecksandServicesonpage6-8 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in RecommendedFluidsandLubricants onpage6-12 and NormalMaintenanceReplacement Partsonpage6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.
6-3
Scheduled Maintenance When the Service Engine Oil message on the trip computer display comes on, it means that service is required for your vehicle. See TripComputeron page3-33. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See EngineOilLifeSystemonpage5-16 for information on the Engine Oil Life System and resetting the system.
When the Service Engine Oil message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.
6-4
2006-PontiacGTOOwnerManual
Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See EngineOilonpage5-13. Reset oil life system. See EngineOilLifeSystemonpage5-16. AnEmissionControl Service. Visually check for any leaks or damage. Seefootnote(i). Inspect engine air cleaner filter. If necessary, replace filter. See EngineAir Cleaner/Filteronpage5-18. Rotate tires and check inflation pressures and wear. See TireInspectionand Rotationonpage5-61 and “Tire Wear Inspection” in AtLeastOnceaMonth onpage6-9. Inspect brake system. Seefootnote(a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. Seefootnote(b). Inspect engine cooling system. Seefootnote(c). Inspect wiper blades. Seefootnote(d). Inspect restraint system components. Seefootnote(e). Lubricate body components. Seefootnote(f). Check transmission fluid level and add fluid as needed. See Recommended FluidsandLubricantsonpage6-12 for what to use.
•
•
•
•
•
•
•
2006-PontiacGTOOwnerManual
•
•
•
•
•
•
•
• • • • •
•
6-5
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(40 000)50,000
(80 000)(120 000)
•
•
•
•
•
•
•
•
•
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See EngineAirCleaner/Filteronpage5-18. Change automatic transmission fluid and filter (severe service). Seefootnote(g). Change automatic transmission fluid and filter (normal service). Replace spark plugs. Inspect spark plug wires. AnEmissionControlService. Engine cooling system service (or every five years, whichever occurs first). An EmissionControlService.See footnote(h). Inspect engine accessory drive belt. An EmissionControlService.See footnote(j). Change brake fluid. Seefootnote(k).
6-6
•
•
•
•
•
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
•
•
•
•
•
•
•
•
•
•
•
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•
•
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2006-PontiacGTOOwnerManual
Maintenance Footnotes (a) Visuallyinspectbrakelinesandhosesforproper hook-up,binding,leaks,cracks,chafing,etc.Inspect discbrakepadsforwearandrotorsforsurface condition.Inspectotherbrakeparts,includingcalipers, parkingbrake,etc. (b) Visuallyinspectfrontandrearsuspensionand steeringsystemfordamaged,loose,ormissingpartsor signsofwear.Inspectpowersteeringlinesandhoses forproperhook-up,binding,leaks,cracks,chafing,etc. (c) Visuallyinspecthosesandhavethemreplacedif theyarecracked,swollen,ordeteriorated.Inspect allpipes,fittingsandclamps;replacewithgenuineGM partsasneeded.Tohelpensureproperoperation,a pressuretestofthecoolingsystemandpressure capandcleaningtheoutsideoftheradiatorandair conditioningcondenserisrecommendedatleastonce ayear. (d) Visuallyinspectwiperbladesforwearorcracking. Replacewiperbladesthatappearwornordamaged orthatstreakormissareasofthewindshield.
(e) Makesurethesafetybeltreminderlightandallyour belts,buckles,latchplates,retractors,andanchorages areworkingproperly.Lookforanyotherlooseor damagedsafetybeltsystemparts.Ifyouseeanything thatmightkeepasafetybeltsystemfromdoingits job,haveitrepaired.Haveanytornorfrayedsafetybelts replaced.Alsolookforanyopenedorbrokenairbag coverings,andhavethemrepairedorreplaced. Theairbagsystemdoesnotneedregularmaintenance. (f) Lubricateallkeylockcylinders,doorhingesand latches,hoodhingesandlatches,andtrunklidhinges andlatches.Morefrequentlubricationmayberequired whenexposedtoacorrosiveenvironment.Applying siliconegreaseonweatherstripswithacleanclothwill makethemlastlonger,sealbetter,andnotstickor squeak.
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6-7
(g) Changeautomatictransmissionfluidandfilterifthe vehicleismainlydrivenunderoneormoreofthese conditions:
− Inheavycitytrafficwheretheoutsidetemperature
regularlyreaches90°F(32°C)orhigher.
− Inhillyormountainousterrain. − Whendoingfrequenttrailertowing. − Usessuchasfoundintaxi,police,ordelivery
service.
− Usessuchashighperformanceoperation.
(h) Drain,flush,andrefillcoolingsystem.Thisservice canbecomplex;youshouldhaveyourdealerperform thisservice.SeeEngineCoolantonpage5-23for whattouse.Inspecthoses.Cleanradiator,condenser, pressurecap,andfillerneck.Pressuretestthe coolingsystemandpressurecap. (i) Afluidlossinanyvehiclesystemcouldindicatea problem.Havethesysteminspectedandrepairedand thefluidlevelchecked.Addfluidifneeded. (j) Visuallyinspectbeltforfraying,excessivecracks,or obviousdamage.Replacebeltifnecessary. (k) Drain,flush,andrefillbrakehydraulicsystem(or everytwoyears,whicheveroccursfirst).Thisservice canbecomplex;youshouldhaveyourdealerperform this service. See Brakes on page5-35 and RecommendedFluidsandLubricantsonpage6-12.
6-8
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in RecommendedFluidsandLubricantsonpage6-12.
At Each Fuel Fill Itisimportanttoperformtheseunderhoodchecksat eachfuelfill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See EngineOilonpage5-13 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.
2006-PontiacGTOOwnerManual
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See EngineCoolant on page5-23 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Tiresonpage5-51 for further details. Check to make sure the spare tire is stored securely. See ChangingaFlatTireonpage5-69. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See TireInspectionandRotationon page5-61.
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page2-24. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service.
2006-PontiacGTOOwnerManual
6-9
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See ParkingBrake
on page2-24. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.
6-10
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. • With an automatic transmission, the ignition should
turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.
• With a manual transmission, the key should
come out only in LOCK.
Contact your GM Goodwrench® dealer if service is required.
2006-PontiacGTOOwnerManual
Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
• To check the PARK (P) mechanism’s holding ability:
With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
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6-11
Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer. Usage
Fluid/Lubricant
Engine Oil
The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identified as synthetic, and should also be identified with the American Petroleum Institute Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench® oil meets all the requirements for your vehicle. For the proper viscosity, see EngineOil onpage5-13.
Usage
Fluid/Lubricant
Engine Coolant
Hydraulic Brake
System
Windshield
Washer
Hydraulic
Clutch System
Parking Brake Cable Guides
Power Steering
System
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See EngineCoolanton page5-23. Hydraulic Brake Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4
brake fluid.GM Optikleen® Washer Solvent.
Hydraulic Clutch Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4
brake fluid. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label.6-12
2006-PontiacGTOOwnerManual
Usage
Fluid/Lubricant
Usage
Fluid/Lubricant
Manual
Transmission
Automatic
Transmission
Key Lock Cylinders
Rear Axle
DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label. DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). SAE 75W-140 GL-5 Synthetic Gear Oil (GM Part No. 89021809). With a complete drain and refill add 1 oz. (25 ml) of Limited-Slip Differential Friction Modifier 7098
(GM Part No. 89021958).Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and Release
Pawl
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood and Door
Hinges
Weatherstrip Conditioning
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
2006-PontiacGTOOwnerManual
6-13
Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your GM dealer.
Part
GM Part Numbers
Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs Wiper Blades (Hook Type)
Driver’s Side – 22.0 inches (55.0 cm) Passenger’s Side – 20.0 inches (50.0 cm)
92082656
88984215
1257116492076914
92057198ACDelco® Part
Numbers
—
PF46
41-985— —
6-14
2006-PontiacGTOOwnerManual
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See MaintenanceRequirementsonpage6-2. Any additional information from OwnerChecksandServicesonpage6-8 can be added on the following record pages. You should retain all maintenance receipts.
Maintenance Record
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
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6-15
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-16
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Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
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6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
2006-PontiacGTOOwnerManual
Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for TextTelephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7Vehicle Data Collection and Event Data
Recorders ..................................................7-9
Collision Damage Repair ................................7-10
Reporting Safety Defects ................................7-13Reporting Safety Defects to the
United States Government ..........................7-13
Reporting Safety Defects to
General Motors .........................................7-14
Service Publications Ordering Information .........7-142006-PontiacGTOOwnerManual
7-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-762-2737. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
7-2
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. • Dealership name and location. • Vehicle delivery date and present mileage. When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
2006-PontiacGTOOwnerManual
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your specific vehicle,
including tips and videos and an electronic version of this owner’s manual (United States only).
• Keep track of your vehicle’s service history and
maintenance schedule.
• Find GM dealers for service nationwide. • Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).
2006-PontiacGTOOwnerManual
7-3
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
United States — Customer Assistance
Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743) Fax Number: 313-381-0022Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, refer to the addresses below.
From Puerto Rico:
1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-00227-4
2006-PontiacGTOOwnerManual
Canada — Customer Assistance
General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 8002006-PontiacGTOOwnerManual
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
7-5
Roadside Assistance Program As the owner of a new Pontiac vehicle, you are automatically enrolled in the Pontiac Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Contact Pontiac’s Roadside Assistance toll-free at 1-800-ROADSIDE (762-3743). Roadside Assistance Representatives are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense
