2004 Oldsmobile Silhouette Owners Manual

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Secondary Latch System Your vehicle may have an underbody mounted tire hoist assembly equipped with a secondary latch system. It is designed to stop a tire from suddenly falling off your vehicle if the cable holding the spare tire is damaged. For the secondary latch to work, the tire must be stowed with the valve stem pointing down. Front-wheel-drive vehicles use the underbody tire hoist assembly to store either the compact spare or a ﬂat road tire. See “Storing a Flat or Spare Tire and Tools” later in this section for instructions on storing the spare or ﬂat tire correctly. If your vehicle is equipped with AWD, the underbody tire hoist assembly stores only the compact spare tire. See “Storing the Spare Tire and Tools” later in this section for instructions. To store a ﬂat full-size tire correctly, see “Storing the Flat Tire on an All-Wheel-Drive Vehicle” later in this section. {CAUTION: Before beginning this procedure read all the instructions. Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt. Read and follow the instructions listed below. To release the spare tire from the secondary latch, do the following: {CAUTION: Someone standing too close during the procedure could be injured by the jack. If the spare tire does not slide off the jack completely, make sure no one is behind you or on either side of you as you pull the jack out from the spare. 5-81 4. Lower the jack by turning the folding wrench counterclockwise. Keep lowering the jack until the compact spare tire is resting on the folding wrench. 1. Place the jack under the vehicle, ahead of the rear bumper. Position the center lift point of the jack under the center of the compact spare tire. 2. Turn the folding wrench clockwise to raise the jack until it lifts the secondary latch device under the wheel plate. 3. Keep raising the jack until the compact spare tire stops moving upward and is held ﬁrmly in place, this lets you know that the secondary latch has released. 5. Grasp the compact spare tire with both hands and pull it out from under the vehicle. 6. Reach under the vehicle and remove the folding wrench and jack. Have the hoist assembly inspected as soon as you can. You will not be able to store a spare or ﬂat tire using the hoist assembly until it has been repaired or replaced. 5-82 Removing the Wheel Covers If the wheel has a center cap, use the handle of the folding wrench to pry it off. Then, with the other end of the folding wrench, loosen the nuts. If your vehicle has the plastic bolt-on wheel covers, loosen the bolts completely using the folding wrench, and remove the wheel cover. Removing the Flat Tire and Installing the Spare Tire 1. Loosen the wheel nuts — but do not remove them — using the folding wrench. Turn the handle about 180 degrees, then ﬂip the handle back to the starting position. This avoids taking the wrench off the lug nut for each turn. For wheels with a wheel lock key, use the wheel lock key between the lock nut and folding wrench. The key is supplied in the front passenger door pocket. Notice: If your vehicle has wheel locks and you use an impact wrench to remove the wheel nuts, you could damage the lock nut or wheel lock key. Do not use an impact wrench to remove the wheel nuts if your vehicle has wheel locks. 5-83 2. Near each wheel, there is a notch in the vehicle’s body. Position the jack and raise the jack head until it ﬁts ﬁrmly into the notch in the vehicle’s frame nearest the ﬂat tire. {CAUTION: Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. {CAUTION: Notice: If you use a jack to raise the vehicle without positioning it correctly, you could damage your vehicle. When raising your vehicle on a jack, avoid contact with the rear axle control arms. Do not raise the vehicle yet. Put the compact spare tire near you. Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to ﬁt the jack lift head into the proper location before raising the vehicle. 5-84 3. Attach the folding wrench to the jack, and turn the wrench clockwise to raise the jack head a few inches. 4. Raise the vehicle by turning the folding wrench clockwise in the jack. Raise the vehicle far enough off the ground so there is enough room for the compact spare tire to ﬁt under the wheel well. 5. Remove all the wheel nuts and take off the ﬂat tire. 6. Remove any rust or dirt from the wheel bolts, mounting surfaces and spare wheel. {CAUTION: Rust or dirt on the wheel, or on the parts to which it is fastened, can make the wheel nuts become loose after a time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from the places where the wheel attaches to the vehicle. In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if you need to, to get all the rust or dirt off. {CAUTION: Never use oil or grease on studs or nuts. If you do, the nuts might come loose. Your wheel could fall off, causing a serious accident. 5-85 7. Install the compact spare tire and put the wheel nuts back on with the rounded end of the nuts toward the wheel. Tighten each nut by hand until the wheel is held against the hub. 9. Tighten the wheel nuts ﬁrmly in a crisscross sequence, as shown. {CAUTION: Incorrect wheel nuts or improperly tightened wheel nuts can cause the wheel to come loose and even come off. This could lead to an accident. Be sure to use the correct wheel nuts. If you have to replace them, be sure to get new GM original equipment wheel nuts. Stop somewhere as soon as you can and have the nuts tightened with a torque wrench to the proper torque speciﬁcation. See “Capacities and Speciﬁcations” in the Index for wheel nut torque speciﬁcation. 8. Lower the vehicle by attaching the folding wheel wrench to the jack and turning the wrench counterclockwise. Lower the jack completely. 5-86 Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque speciﬁcation. See “Capacities and Speciﬁcations” in the index for the wheel nut torque speciﬁcation. 10. Do not try to put a wheel cover on the compact spare tire. It will not ﬁt. Store the wheel cover securely in the rear of the vehicle until you have the ﬂat tire repaired or replaced. Notice: Wheel covers will not ﬁt on your compact spare. If you try to put a wheel cover on the compact spare, you could damage the cover or the spare. Storing a Flat or Spare Tire and Tools {CAUTION: Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. {CAUTION: The underbody-mounted spare tire needs to be stored with the valve stem pointing down. If the spare tire is stored with the valve stem pointing upwards, its secondary latch won’t work properly and the spare tire could loosen and suddenly fall from your vehicle. If this happened when your vehicle was being driven, the tire might contact a person or another vehicle, causing injury and, of course, damage to itself as well. Be sure the underbody-mounted spare tire is stored with its valve stem pointing down. 5-87 Storing the Spare Tire and Tools 1. Lay the tire near the rear of the vehicle with the 2. valve stem down. If the vehicle has aluminum wheels, remove the small center cap by tapping the back of the cap with the extension of the shaft. 3. Slide the cable retainer through the center of the wheel and start to raise the tire. Make sure the retainer is fully seated across the underside of the wheel. 4. When the tire is almost in the stored position, turn the tire so the valve is towards the rear of the vehicle. This will help when you check and maintain tire pressure in the spare. 5. Raise the tire fully against the underside of the vehicle. Continue turning the folding wrench until you feel more than two clicks. This indicates that the compact spare tire is secure and the cable is tight. The spare tire hoist cannot be overtightened. 5-88 A. Push and Pull B. Turn Tire 6. Make sure the tire is stored securely. Push, pull, and then try to turn the tire. If the tire moves, use the folding wrench to tighten the cable. Put back all tools as they were stored in the jack storage compartment and put the compartment cover back on. To put the cover back on, line up the tabs on the right of the cover with the slots in the cover opening. Push the cover in place and push down the tab so that it rests in the groove. This secures the cover in place. A. Strap B. Bag and Tools C. Jack Store the center cap or the plastic bolt-on wheel covers until a full size tire is put back on the vehicle. When you replace the compact spare with a full-size tire, reinstall the bolt-on wheel covers or the center cap. Hand-tighten them over the wheel nuts, using the folding wrench. Storing the Flat Tire on a Front-Wheel Drive Vehicle Follow the previously listed procedure for storing a spare tire. Storing the Flat Tire on an All-Wheel-Drive Vehicle 1. Remove the tire storage bag and cable package from the jack storage area. 2. If the vehicle has aluminum wheels, remove the small center cap by tapping the back of the cap with the extension of the shaft. 3. Put the ﬂat tire in the tire storage bag and place it in the rear storage area with the valve stem pointing toward the front of the vehicle. 5-89 5. Hook the cable onto the outside portion of the liftgate hinges. A. Cable B. Liftgate Hinges C. Door Striker 4. Pull the cable through the door striker and the center of the wheel. 6. Pull on the cable to make sure it is secure. 7. Make sure the metal tube is centered at the striker. Push the tube towards the front of the vehicle. 8. Close the liftgate and make sure that it is latched. 5-90 Compact Spare Tire Although the compact spare tire was fully inﬂated when your vehicle was new, it can lose air after a time. Check the inﬂation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on your vehicle, you should stop as soon as possible and make sure your spare tire is correctly inﬂated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can ﬁnish your trip and have your full-size tire repaired or replaced where you want. Of course, it’s best to replace your spare with a full-size tire as soon as you can. Your spare will last longer and be in good shape in case you need it again. Notice: When the compact spare is installed, don’t take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Don’t use your compact spare on other vehicles. And don’t mix your compact spare tire or wheel with other wheels or tires. They won’t ﬁt. Keep your spare tire and its wheel together. Notice: Tire chains won’t ﬁt your compact spare. Using them can damage your vehicle and can damage the chains too. Don’t use tire chains on your compact spare. All-Wheel Drive After installing a compact spare tire on a vehicle with all-wheel drive you will need to drive with light to moderate acceleration, for 10 seconds, in a straight line. This action will allow the vehicle to detect the compact spare tire and disable the all-wheel drive system. The AWD DISABLE message will come on the instrument panel cluster indicating that the all-wheel drive system is off. You may detect a slight pull during this time, but this is normal. Notice: You may damage your vehicle’s all-wheel drive system if your vehicle is driven for an extended period with a compact spare tire installed and the all-wheel drive system in operation. See “All-Wheel Drive System” and “AWD Disable Warning Message” in the Index for more information. 5-91 Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into ﬂames if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you are cleaning the inside. Never use these to clean your vehicle: • Gasoline • Benzene • Naphtha • Carbon Tetrachloride • Acetone • Paint Thinner • Turpentine • Lacquer Thinner • Nail Polish Remover They can all be hazardous — some more than others — and they can all damage your vehicle, too. Do not use any of these unless this manual says you can. In many uses, these will damage your vehicle: • Alcohol • Laundry Soap • Bleach • Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic and painted surfaces with a clean, damp cloth. Cleaning Fabric/Carpet Your dealer has cleaners for the cleaning of fabric and carpet. They will clean normal spots and stains very well. You can get GM-approved cleaning products from your dealer. See VehicleCare/AppearanceMaterialson page5-99. Here are some cleaning tips: • Always read the instructions on the cleaner label. • Clean up stains as soon as you can — before they set. 5-92 • Carefully scrape off any excess stain. • Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. • If a ring forms on fabric after spot cleaning, clean the entire area immediately or it will set. Using Cleaner on Fabric 1. Vacuum and brush the area to remove any loose dirt. 2. Always clean a whole trim panel or section. Mask surrounding trim along stitch or welt lines. 3. Follow the directions on the container label. 4. Apply cleaner with a clean sponge. Do not saturate the material and do not rub it roughly. 5. As soon as you have cleaned the section, use a sponge to remove any excess cleaner. 6. Wipe cleaned area with a clean, water-dampened towel or cloth. 7. Wipe with a clean cloth and let dry. Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1. Carefully scrape off excess stain, then sponge the soiled area with cool water. 2. If a stain remains, follow the cleaning instructions described earlier. 3. If an odor lingers after cleaning vomit or urine, treat the area with a water and baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. 4. Let dry. Stains caused by candy, ice cream, mayonnaise, chili sauce and unknown stains can be removed as follows: 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry completely. 3. If a stain remains, follow the cleaner instructions described earlier. 5-93 Cleaning Vinyl Use warm water and a clean cloth. • Rub with a clean, damp cloth to remove dirt. You may have to do this more than once. • Things like tar, asphalt and shoe polish will stain if you do not get them off quickly. Use a clean cloth and vinyl cleaner. See your dealer for this product. Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. • For stubborn stains, use a leather cleaner. • Neveruse oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather. • Soiled or stained leather should be cleaned immediately. If dirt is allowed to work into the ﬁnish, it can harm the leather. Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface ﬁnish. Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust ﬁlms on interior glass. See VehicleCare/AppearanceMaterialsonpage5-99. Notice: If you use abrasive cleaners when cleaning glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger and the integrated radio antenna. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. 5-94 Care of Safety Belts Keep belts clean and dry. {CAUTION: Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. See RecommendedFluidsandLubricantsonpage6-12. Cleaning the Outside of Your Vehicle The paint ﬁnish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s ﬁnish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Use a car washing soap. Don’t use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get GM-approved cleaning products from your dealer. See Vehicle Care/Appearance Materials on page5-99. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be ﬂushed promptly and not allowed to dry on the surface, or they could stain. Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. 5-95 Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint ﬁnish looking new by keeping your vehicle garaged or covered whenever possible. Before you enter an automatic car wash, if your vehicle is equipped with the optional power sliding door, be sure to have the switch for the power sliding door override feature enabled. See PowerSlidingDoor(PSD)on page2-17. High pressure car washes may cause water to enter your vehicle. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle” previously. Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint ﬁnish. You can get GM-approved cleaning products from your dealer. See VehicleCare/Appearance Materials on page5-99. If your vehicle has a “basecoat/clearcoat” paint ﬁnish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. 5-96 Cleaning Windshield, Backglass and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. Cleaning Aluminum Wheels Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Don’t take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. 5-97 Cleaning Tires To clean your tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials avaliable from your dealer. Larger areas of ﬁnish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. 5-98 Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products. Vehicle Care/Appearance Materials Description Usage Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer Interior and exterior polishing cloth. Removes tar, road oil and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl tops, upholstery and convertible tops. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on wipe off. Vehicle Care/Appearance Materials (cont’d) Description Usage Swirl Remover Polish Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Removes swirl marks, ﬁne scratches and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines and protects in one easy step, no wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly and easily removes spots and stains from carpets, vinyl and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. See your General Motors parts department for these products. See RecommendedFluidsandLubricants onpage6-12. 5-99 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The 8th character in your VIN is the engine code. This code will help you identify your engine, speciﬁcations and replacement parts. 5-100 Service Parts Identiﬁcation Label You will ﬁnd this label on the inside of the glove box door. It is very helpful if you ever need to order parts. On this label, you will ﬁnd the following: • VIN • Model designation • Paint information • A list of all production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see ServicingYourAirBag-EquippedVehicleonpage1-78. Headlamp Wiring The headlamp wiring is protected by an internal circuit breaker in the instrument panel fuse panel. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, be sure to get it ﬁxed. Power Windows and Other Power Options Circuit breakers in the instrument panel fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers, and fusible thermal links. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and do not have a spare fuse, you can borrow one that has the same amperage or use one of the spare fuses in the underhood fuse block. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the right amperage. Replace it as soon as you can. There are two fuse blocks in your vehicle, the instrument panel fuse block and the underhood fuse block. 5-101 Instrument Panel Fuse Block The instrument panel fuse block is located to the right of the glove box on the end of the instrument panel. Pull the door open to access the instrument panel fuse block. 5-102 Fuse Usage SWC BACKLIGHT Steering Wheel Radio Control Switches (Illumination) PCM/PASS KEY/CLUSTER Instrument Cluster to PRNDL Indicators PWR MIRROR Power Remote Control Mirror Switch CRUISE Blank Cruise Control Module, Switch and Release Switch Not Used PCM/CRANK Powertrain Control Module (PCM), Ignition Crank Fuse PASS KEY Usage PASS-Key® III System PWR LOCK Power Door Locks HTD MIRROR Heated Mirrors RH T/LP RR FOG LP CIGAR/DIC/ APO FRT Not Used Not Used Cigarette Lighter, DIC, Front Auxiliary Power Outlets, Data Link T/SIG Turn Signal Switch PWR QTR VENT FRT/WPR/ WSHR Interior Lamp and Multifunction Switch (Power Vent Switch), Auto Level Windshield Wiper/Washer Motor and Switch HAZARD RR PWR SCKT Rear Electric Accessory Plug Hazard Switch Housing DRL Daytime Running Lamp Control Module LH T/LP Not Used Fuse RR DEFOG/ HTD MIRROR ON STAR SIR HVAC BLOWER MALL CLUSTER Usage Rear Window Defogger Relay, Heated Mirrors OnStar® Inﬂatable Restraint Control Module Heater-A/C Control Instrument Cluster, Body Control Module, Electronic Level Control (ELC) Sensor and Relay, Theft, Door Ajar STOP LAMP Stoplamp Switch CLUSTER BATT ENHANCED EVAP/AWD Module/Electronic Brake Control Module/Electronic Brake Traction Control Module (EBCM/EBTCM) Evaporative Emissions (EVAP) Canister Vent Solenoid Valve, All-Wheel Drive (AWD) Blank Not Used ELC/TRAILER ELC Air Compressor and ELC Height Sensor, Trailer Harness CTSY LAMP Courtesy Lamp 5-103 Fuse Usage Fuse Usage IGN 1 RR HVAC TEMP CONT RR WPR/ WSHR LH HEADLP LOW LH HEADLP HIGH Blank Blank Blank BCM, Electronic Brake Control Indicator Lamp Driver Module, Instrument Panel Cluster, Rear Side Door Actuator Control Module, Rear Windows, Rear Parking Aid Rear HVAC-A/C Control Rear Window Wiper Motor, Rear Window Wiper/Washer and Multifunction Switch (Rear Window Wiper/Washer Switch) Not Used Not Used Not Used Not Used Not Used RAP RELAY Retained Accessory Power (RAP) Relay Blank Not Used 5-104 HVAC/DIC/DRL/ HEATED SEAT Air Inlet Actuator, DIC Display, DRL Control Module, Heater-A/C Control, Temperature Door Actuator (Front) and Rear Window Defogger Relay BCM PRGRAM BCM Programming RH HEAD LP LOW RH HEAD LP HIGH PCM/ABS Not Used Not Used IGN MAIN Relay and PCM, Electronic Brake Control Module Circuit Breaker Usage HEADLAMP PWR SLD DR PWR WDO PWR/HEATED SEAT PSD FRT HVAC HI BLWR Daytime Running Lamps (DRL) Control Module, Headlamp and Instrument Panel Dimmer Switch Power Sliding Door Front Power Windows Six-Way Power Seats and Rear Side Door Actuator Motor Blower Motor Hi Speed Relay Module Underhood Fuse Block This fuse block is located in the engine compartment, in front of the windshield washer ﬂuid reservoir. See EngineCompartment Overviewonpage5-12 for more information on location. The fuses marked spare are available if a replacement fuse is needed. To remove the cover, turn the knob counterclockwise and lift up. When ﬁnished, to put the cover back on, turn the knob clockwise to tighten it. Make sure that the remote positive (+) terminal cover is on correctly. Fuse Usage Coolant Fans Not Used Circuit Breakers: Front Comfort Controls Hi Blower, and Headlamp Fuses (Instrument Panel): Hazard and Stoplamp, PASS-Key® Circuit Breaker: Power Seat and Power Sliding Door. Fuses (Instrument Panel): Electronic Level Control and Rear Defogger, Trailer, Fog Lamps 5-105 Fuse Usage Fuse Usage Ignition Switch to Fuses (Instrument Panel): ABS/TCS Ignition, Cruise, DRL, Electronic PRNDL, Ignition 1, AWD, PSD, Air Bag, Turn Signal and Powertrain Control Module [IGN MAIN Relay (Underhood Fuse Block: A/C Clutch, Electronic Ignition, Ignition 1-U/H, INJ, TCC)] Coolant Fans Fuses (Instrument Panel): ABS Module Battery, Cigarette Lighter, Courtesy Lamps, Front Power Socket, Power Locks, Power Mirrors and Right Rear Power Socket, OnStar, RAP Ignition Switch to Fuses (I/P): Body Control Module Program, Front Comfort Controls Low/Medium Blower, Front Wiper/Washer, HVAC/DRL, MALL/Radio/DIC, Power Quarter Vent, Rear HVAC, Rear Wiper/Washer. SWC Accessory and Power Window Circuit Breaker, RAP 18 19 Fuel Injectors 1–6 Not Used 5-106 20 21 22 23 24 25 26 27 28 29 30 Not Used Evaporative Emissions (EVAP) Canister Purge Valve, Heated Oxygen Sensors 1 and 2, Mass Air Flow (MAF) Sensor Not Used Not Used Not Used Ignition Control Module (ICM) Not Used Transaxle Range Switch to Back-up Lamps A/C Clutch Relay to A/C Compressor Clutch Oil Driver Information Display, Heater A/C Control, Radio, Rear (LH and RH) Side Door Actuator Control Motor, Remote Control Door Lock Receiver (RCDLR), Security Indicator Lamp and Theft-Deterrent Shock Sensor Generator Fuse Usage Relay Usage 31 32 33 34 35 36 37 38 39 Automatic Transaxle (Torque Converter Clutch Solenoids) Stoplamp Switch to Powertrain Control Module Fuel Pump Relay Powertrain Control Module Not Used Fog Lamp Relay Horn Relay Daytime Running Lamps (DRL) Control Module, Headlamps and Instrument Panel Dimmer Switch Theft-Deterrent Relay to Headlamps Not Used AIR 40 § Air Conditioning Clutch Diode Mini Fuse Puller 10 11 12 13 14 15 16 17 Right Fan 1, Left Fan 2 Left Fan 2 Fuses: A/C Clutch, Ignition 1-U/H, Electronic Ignition, TCC, Injectors Right Fan 1, Left Fan 2 A/C Clutch Fuel Pump Not Used Horn Left Fog Lamp, Right Fog Lamp, Fog Lamp Indicator 5-107 Capacities and Speciﬁcations The following approximate capacities are given in English and metric measurements. Please refer to Recommended Fluids and Lubricants on page6-12 for more information. Capacities Application Air Conditioning Refrigerant Systems Front A/C Front and Rear A/C Automatic Transaxle Pan Removal and Replacement Complete Overhaul AWD Automatic Transaxle Pan Removal and Replacement Complete Overhaul Cooling System With A/C With Rear Climate Control Engine Oil with Filter Fuel Capacity Wheel Nut Torque 5-108 English 1.7 lbs. 2.2 lbs. 7.4 quarts 10.0 quarts 8.7 quarts 10.8 quarts 9.6 quarts 11.9 quarts 4.0 quarts 25.1 gallons 100 lb ft Metric 0.8 kg 1.0 kg 7.0 L 9.5 L 8.3 L 10.3 L 9.1 L 11.3 L 3.8 L 95.0 L 140 Y Engine Speciﬁcations Engine V6 VIN Code Transaxle Automatic Spark Plug Gap 0.060 inches (1.52 mm) 5-109 - NOTES 5-110 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using Your Maintenance Schedule ....................6-3 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-6 Maintenance Footnotes ...................................6-7 Owner Checks and Services ............................6-9 At Each Fuel Fill ............................................6-9 At Least Once a Month ...................................6-9 At Least Once a Year ...................................6-10 Recommended Fluids and Lubricants ...............6-12 Normal Maintenance Replacement Parts ..........6-14 Engine Drive Belt Routing ..............................6-15 Maintenance Record .....................................6-15 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. HaveyoupurchasedtheGMProtectionPlan? ThePlansupplementsyournewvehiclewarranties. SeeyourWarrantyandOwnerAssistancebooklet oryourdealerfordetails. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. 6-2 Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench dealer. This schedule is for vehicles that: • carry passengers and cargo within recommended limits. You will ﬁnd these limits on the tire and loading information label. See LoadingYourVehicle on page4-33. • are driven on reasonable road surfaces within legal driving limits. • use the recommended fuel. See GasolineOctane on page5-4. The services in ScheduledMaintenanceonpage6-4 should be performed when indicated. See Additional RequiredServicesonpage6-6 and Maintenance Footnotes on page6-7 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench dealer to have a qualiﬁed technician do the work. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench dealer do these jobs. When you go to your GM Goodwrench dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. 6-3 If you want to get service information, see Service PublicationsOrderingInformationonpage7-12. OwnerChecksandServicesonpage6-9tells you what should be checked, when to check it and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids and lubricants to use are listed in RecommendedFluidsandLubricants onpage6-12 and NormalMaintenanceReplacement Partsonpage6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. Scheduled Maintenance When the change engine oil message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. 6-4 If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See EngineOilonpage5-13 for information on the Engine Oil Life System and resetting the system. When the change engine oil message appears, certain services, checks and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the change engine oil message comes on within ten months since vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on ten months or more since the last service or if the message has not come on at all for one year. Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. Reset oil life system. See EngineOilon page5-13. AnEmissionControlService. Lubricate chassis components. Seefootnote#. Visually check for any leaks or damage. Seefootnote(k). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See EngineAir Cleaner/Filteronpage5-18. AnEmissionControlService.Seefootnote†. Rotate tires and check inﬂation pressures and wear. See Tiresonpage5-58. Inspect brake system. Seefootnote(a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. Seefootnote(b). Inspect engine cooling system. Seefootnote(c). Inspect wiper blades. Seefootnote(d). Inspect restraint system components. Seefootnote(e). Lubricate body components. Seefootnote(f). Check transaxle ﬂuid level and add ﬂuid as needed. Replace passenger compartment air ﬁlter. Seefootnote(g). Inspect throttle system. Seefootnote(j). • • • • • • • • • • • • • • • • • • • • • • • • 6-5 Additional Required Services Thefollowing services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Additional Required Services 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) • • • • • • • • • • • • • • • • • • • • • • • Service Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See EngineAirCleaner/Filteron page5-18. AnEmissionControl Service. Change automatic transaxle ﬂuid and ﬁlter (severe service). Seefootnote(h). Change automatic transaxle ﬂuid and ﬁlter (normal service). Replace spark plugs and inspect spark plug wires. AnEmission ControlService. 6-6 Additional Required Services (cont’d) Service 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) Engine cooling system service (or every 5 years, whichever occurs ﬁrst). AnEmissionControlService. Seefootnote(i). Inspect engine accessory drive belt. AnEmissionControlService. • • Maintenance Footnotes † TheU.S.EnvironmentalProtectionAgencyorthe CaliforniaAirResourcesBoardhasdeterminedthatthe failuretoperformthismaintenanceitemwillnotnullify theemissionwarrantyorlimitrecallliabilitypriorto thecompletionofthevehicle’susefullife.We,however, urgethatallrecommendedmaintenanceservicesbe performedattheindicatedintervalsandthe maintenanceberecorded. # Lubricatethesuspension,steeringlinkage,transaxle shiftlinkageandtheunderbodycontactpointsand linkage. (a) Visuallyinspectbrakelinesandhosesforproper hook-up,binding,leaks,cracks,chaﬁng,etc.Inspect discbrakepadsforwearandrotorsforsurface condition.Inspectdrumbrakeliningsforwearorcracks. Inspectotherbrakeparts,includingdrums,wheel cylindeers,calipers,parkingbrake,etc.Checkparking brakeadjustment. (b) Visuallyinspectfrontandrearsuspensionand steeringsystemfordamaged,looseormissingparts, signsofwearorlackoflubrication.Inspectpower steeringlinesandhosesforproperhook-up,binding, leaks,cracks,chaﬁng,etc. 6-7 (c) Visuallyinspecthosesandhavethemreplacedifthey arecracked,swollenordeteriorated.Inspectallpipes, ﬁttingsandclamps;replacewithgenuineGMpartsas needed.Tohelpensureproperoperation,apressuretest ofthecoolingsystemandpressurecapandcleaningthe outsideoftheradiatorandairconditioningcondenseris recommendedatleastonceayear. (d) Visuallyinspectwiperbladesforwearorcracking. Replacebladeinsertsthatappearwornordamaged orthatstreakormissareasofthewindshield. (e) Makesurethesafetybeltreminderlightandallyour belts,buckles,latchplates,retractorsandanchorages areworkingproperly.Lookforanyotherlooseor damagedsafetybeltsystemparts.Ifyouseeanything thatmightkeepasafetybeltsystemfromdoingits job,haveitrepaired.Haveanytornorfrayedsafetybelts replaced.Alsolookforanyopenedorbrokenairbag coverings,andhavethemrepairedorreplaced.(Theair bagsystemdoesnotneedregularmaintenance.) (f) Lubricate all key lock cylinders, hood latch assemblies,secondarylatches,pivots,springanchor andreleasepawl,hoodanddoorhinges,rearfolding seats,liftgatehinges,fueldoorhinge,powerslidingdoor cableandslidingdoortrack(s).Morefrequentlubrication mayberequiredwhenexposedtoacorrosive environment.Applyingsiliconegreaseonweatherstrips withacleanclothwillmakethemlastlonger,seal betterandnotstickorsqueak. 6-8 (g) Ifyoudriveregularlyunderdustyconditions,the ﬁltermayrequirereplacementmoreoften. (h) Changeautomatictransaxleﬂuidandﬁlterifthe vehicleismainlydrivenunderoneormoreofthese conditions: − Inheavycitytrafficwheretheoutsidetemperature regularlyreaches90°F(32°C)orhigher. − Inhillyormountainousterrain. − Whendoingfrequenttrailertowing. − Usessuchasfoundintaxi,policeordelivery service. (i) Drain,ﬂushandreﬁllcoolingsystem.SeeEngine Coolantonpage5-22 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and ﬁller neck. Pressure test the cooling system and pressure cap. (j) Checksystemforinterferenceorbindingand fordamagedormissingparts.Replacepartsasneeded. Replaceanycomponentsthathavehigheffortor excessivewear.Donotlubricateacceleratororcruise controlcables. (k) Aﬂuidlossinanyvehiclesystemcouldindicatea problem.Havethesysteminspectedandrepaired andtheﬂuidlevelchecked.Addﬂuidifneeded. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in RecommendedFluidsandLubricantsonpage6-12. At Each Fuel Fill Itisimportanttoperformtheseunderhoodchecksat eachfuelﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See EngineOilonpage5-13 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See EngineCoolantonpage5-22 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer tank and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Visually inspect your tires and make sure tires are inﬂated to the correct pressures. Do not forget to check your spare tire. See Tiresonpage5-58 for further details. Check to make sure the spare tire is stored securely. Push, pull and then try to rotate or turn the spare tire. If it moves, tighten it. See Changinga Flat Tire on page5-76. 6-9 At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page2-37 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, contact your GM Goodwrench dealer for service. Automatic Transaxle Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See ParkingBrake on page2-37 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the key to the RUN position, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench dealer for service. 6-10 Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. • The key should turn to LOCK only when the shift lever is in PARK (P). • The key should come out only in LOCK. Contact your GM Goodwrench dealer if service is required. Parking Brake and Automatic Transaxle Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. • To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 6-11 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number or speciﬁcation may be obtained from your dealer. Usage Fluid/Lubricant Engine Oil Engine Coolant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see EngineOil onpage5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See EngineCoolantonpage5-22. Usage Fluid/Lubricant Hydraulic Brake System Delco Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Windshield Washer Solvent GM Optikleen® Washer Solvent. Power Steering System Automatic Transaxle Key Lock Cylinders Chassis Lubrication GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-III Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. 6-12 Usage Fluid/Lubricant Usage Fluid/Lubricant Carrier Assembly – Differential (Rear Drive Module) and Transfer Case (Power Transfer Unit) Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl VERSATRAK™ Fluid (GM Part No. U.S. 12378514, in Canada 88901045). Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood and Door Hinges, Rear Folding Seat, Fuel Door Hinge, Liftgate Hinges, Power Sliding Door Cable Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Sliding Door Track Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Weatherstrip Conditioning Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). 6-13 Normal Maintenance Replacement Parts Part GM® Part Number ACDelco® Part Number Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Kit Spark Plugs Windshield Wiper Blades Length Type Wiper Blade (Backglass) Length Type 25099149 25010792 52482929 12568387 A1208C PF47 — 41-101 24.0 inches (60.0 cm) Shepherd’s Hook 16.0 inches (40.6 cm) Shepherd’s Hook 6-14 Engine Drive Belt Routing Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See MaintenanceRequirementsonpage6-2 in this section. Any additional information from Owner ChecksandServicesonpage6-9 can be added on the following record pages. Also, you should retain all maintenance receipts. 6-15 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-16 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance and Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ...............................................7-4 Customer Assistance Offices ............................7-4 GM Mobility Program for Persons with Disabilities ...........................................7-6 Roadside Assistance Program ..........................7-6 Courtesy Transportation ...................................7-8 Vehicle Data Collection and Event Data Records ...........................................7-10 Reporting Safety Defects ................................7-11 Reporting Safety Defects to the United States Government ..........................7-11 Reporting Safety Defects to the Canadian Government ................................7-12 Reporting Safety Defects to General Motors .........................................7-12 Service Publications Ordering Information .........7-12 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Oldsmobile. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Center by calling 1-800-442-6537. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identiﬁcation Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) • Dealership name and location • Vehicle delivery date and present mileage When contacting Oldsmobile, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if

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2004 Oldsmobile Silhouette Owners Manual