2001 Oldsmobile Intrigue Owners Manual

nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria (TPC) standards.

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Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate. Traction -- AA, A, B, C The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics.

Temperature -- A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

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Wheel Alignment and Tire Balance The wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. Scheduled wheel alignment and wheel balancing are not needed. However, if you notice unusual tire wear or your vehicle pulling one way or the other, the alignment may need to be reset. If you notice your vehicle vibrating when driving on a smooth road, your wheels may need to be rebalanced. Wheel Replacement Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts and wheel nuts should be replaced. If the wheel leaks air, replace it (except some aluminum wheels, which can sometimes be repaired). See your dealer if any of these conditions exist. Your dealer will know the kind of wheel you need.

Each new wheel should have the same load-carrying capacity, diameter, width, offset and be mounted the same way as the one it replaces. If you need to replace any of your wheels, wheel bolts or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts and wheel nuts for your vehicle.

CAUTION:

Using the wrong replacement wheels, wheel bolts or wheel nuts on your vehicle can be dangerous. It could affect the braking and handling of your vehicle, make your tires lose air and make you lose control. You could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts and wheel nuts for replacement.

6-49

Tire Chains

NOTICE:

Use tire chains only where legal and only when you must. Use only SAE Class “S” type chains that are the proper size for your tires. Install them on the front tires and tighten them as tightly as possible with the ends securely fastened. Drive slowly and follow the chain manufacturer’s instructions. If you can hear the chains contacting your vehicle, stop and retighten them. If the contact continues, slow down until it stops. Driving too fast or spinning the wheels with chains on will damage your vehicle.

NOTICE:

The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp aim, bumper height, vehicle ground clearance and tire or tire chain tire clearance to the body and chassis.

See “Changing a Flat Tire” in the Index for more information.

Used Replacement Wheels

CAUTION:

Putting a used wheel on your vehicle is dangerous. You can’t know how it’s been used or how far it’s been driven. It could fail suddenly and cause an accident. If you have to replace a wheel, use a new GM original equipment wheel.

6-50

Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flame if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle: D Gasoline D Benzene D Naphtha D Carbon Tetrachloride D Acetone D Paint Thinner D Turpentine D Lacquer Thinner D Nail Polish Remover They can all be hazardous -- some more than others -- and they can all damage your vehicle, too.

Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle: D Alcohol D Laundry Soap D Bleach D Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic and painted surfaces with a clean, damp cloth. Cleaning of Fabric/Carpet Your dealer has two cleaners, Multi-Purpose Interior Cleaner and Capture Non-Solvent Dry Spot and Soil Remover for cleaning fabric and carpet. They will clean normal spots and stains very well. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index.

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Here are some cleaning tips: D Always read the instructions on the cleaner label. D Clean up stains as soon as you can -- before they set. D Carefully scrape off any excess stain. D Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn.

D If a ring forms on fabric after spot cleaning, clean the

entire area immediately or it will set.

Using Multi-Purpose Interior Cleaner on Fabric 1. Vacuum and brush the area to remove any loose dirt. 2. Always clean a whole trim panel or section.

Mask surrounding trim along stitch or welt lines. 3. Mix powdered cleaner following the directions on

the container label to form thick suds.

4. Use suds only and apply with a clean sponge.

Don’t saturate the material and don’t rub it roughly. 5. As soon as you’ve cleaned the section, use a sponge

to remove the suds.

6. Wipe cleaned area with a clean, damp towel or cloth. 7. Wipe with a clean cloth and let dry.

6-52

Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1. Carefully scrape off excess stain, then sponge the

soiled area with cool water.

2. If a stain remains, follow the Multi-Purpose Interior

Cleaner instructions described earlier.

3. If an odor lingers after cleaning vomit or urine, treat the area with a water/baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water.

4. Let dry. Stains caused by candy, ice cream, mayonnaise, chili sauce and unknown stains can be removed as follows: 1. Carefully scrape off excess stain. 2. First, clean with cool water and allow to

dry completely.

3. If a stain remains, follow instructions for

Multi-Purpose Interior Cleaner.

Cleaning Vinyl Use warm water and a clean cloth. D Rub with a clean, damp cloth to remove dirt. You

may have to do it more than once.

D Things like tar, asphalt and shoe polish will stain if

you don’t get them off quickly. Use a clean cloth and a vinyl/leather cleaner. See your dealer for this product.

Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. D For stubborn stains, use a leather cleaner. See your

dealer for this product.

D Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

D Soiled or stained leather should be cleaned

immediately. If dirt is allowed to work into the finish, it can harm the leather.

Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish. Care of Safety Belts Keep belts clean and dry.

CAUTION:

Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

6-53

Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See “Appearance Care and Materials” in the Index. Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid. Cleaning the Outside of the Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield.

Clean the outside of the windshield with GM Windshield Cleaner, Bon AmiR Powder (non-scratching glass cleaning powder), GM Part No. 1050011. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index.

6-54

Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Use a car washing soap. Don’t use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.

Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.” Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Your vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.

NOTICE:

Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may dull the finish or leave swirl marks.

6-55

Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.

NOTICE:

When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires.

Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Cleaning Aluminum or Chrome-Plated Wheels (If Equipped) Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels.

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Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection.

At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Oldsmobile will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

6-57

GM Vehicle Care/Appearance Materials

PART NUMBER

SIZE

DESCRIPTION

USAGE

994954
1050172
1050173
1050174
1050214
1050427

Polishing Cloth – Wax Treated

23 in. x 25 in. Tar and Road Oil Remover 16 oz. (0.473 L) Chrome Cleaner and Polish 16 oz. (0.473 L) 16 oz. (0.473 L) White Sidewall Tire Cleaner 32 oz. (0.946 L) 23 oz. (0.680 L)

Vinyl Cleaner Glass Cleaner

1052918**

8 oz. (0.237 L)

Armor Allt Protectant

Multi-Purpose Interior Cleaner Wheel Cleaner

1052925

16 oz. (0.473 L)

Capture Dry Spot Remover

2.5 sq. ft.

16 oz. (0.473 L) 8 oz. (0.237 L)

1052929
1052930
12345721
12345725
12377964* 12377966* 12377984* See your General Motors Parts Department for these products. See “Recommended Fluids and Lubricants” in the Index.

12 oz. (0.354 L) 16 oz. (0.473 L) 16 oz. (0.473 L) 16 oz. (0.473 L)

Synthetic Chamois Silicone Tire Shine

Finish Enhancer

Surface Cleaner

Cleaner Wax

Exterior polishing cloth

Removes tar, road oil and asphalt

Use on chrome, stainless steel, nickel, copper and brass

Removes soil and black marks from whitewalls Cleans vinyl tops, upholstery and convertible tops

Removes dirt, grime, smoke and fingerprints

Protects leather, wood, acrylics, Plexiglast, plastic,

rubber and vinyl

Cleans carpets, seats, interior trim, door panels

and floor mats

Spray on and rinse with water

Attracts, absorbs and removes soils on fabric

Shines vehicle without scratching

Spray on tire shine

Removes dust, fingerprints and surface contaminants Removes light scratches and oxidation and protects finish

Removes contaminants, blemishes and swirl marks

* For exterior use only. **Not recommended for use on instrument panels.

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Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on the inside of your trunk lid. It’s very helpful if you ever need to order parts. On this label is: D your VIN, D the model designation, D paint information and D a list of all production options and

special equipment.

Be sure that this label is not removed from the vehicle.

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Electrical System Add-On Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index. Headlamp Wiring The headlamp wiring is protected by separate left and right headlamp fuses in the underhood electrical center. An electrical overload will cause a lamp to go off and remain off. If this happens, have your headlamp system checked right away.

6-60

Windshield Wipers The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed. Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links in the wiring itself. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.

Instrument Panel Fuse Block

These fuses are located in a fuse block on the passenger’s side of the instrument panel. Pull off the passenger’s side cover to expose the fuses.

Fuse NOT USED CRANK SIGNAL BCM, CLUSTER NOT USED

Description Not Used CRANK -- Instrument Panel Cluster, Body Control Module, Powertrain Control Module Not Used

6-61

Fuse IGN 0: CLUSTER PCM, & BCM NOT USED LOW BLOWER HVAC Control Assembly,

Description Instrument Panel Cluster, Powertrain Control Module, Body Control Not Used

Blower Motor Air Temperature Valve Motor, HVAC Control Assembly, Solenoid Box, Compass Mirror Cruise Control Module Not Used Not Used Not Used Automatic Transaxle Shift Lock Control System Not Used Not Used Not Used Turn Signals, Cornering Lamps

HVAC

CRUISE NOT USED NOT USED NOT USED BTSI

NOT USED NOT USED NOT USED TURN SIGNALS, CORN LPS

6-62

Fuse AIR BAG CLUSTER NOT USED PCM, BCM, U/H RELAY

RADIO, HVAC, RFA CLUSTER, DATA LINK

BCM CIGAR LTR, AUX POWER INADV POWER BUS

Description Air Bag System Instrument Panel Cluster Not Used Powertrain Control Module, Body Control Module, Underhood Ignition/Relay Radio, HVAC Control Assembly, Instrument Panel Cluster, Remote Keyless Entry Module, Data Link Connector, Bose Amplifier Body Control Module Auxiliary Power, Cigarette Lighter, Power Drop Vanity Mirrors, Instrument Panel Courtesy Lamps, Instrument Panel Compartment Lamps, Trunk Courtesy Lamp, Header Courtesy and Reading Lamps, I/S Lighted Rearview Mirror Not Used

NOT USED HIGH BLOWER High Blower Relay HAZARD

Hazard Switch

Fuse STOP LAMPS DOOR LOCKS

POWER MIRRORS RH HEATED SEAT LH HEATED SEAT NOT USED ONSTAR NOT USED NOT USED RED STRG WHL ILLUM FRT PARK LPS

Description Stoplamps Switch Door Lock Relays (Internal to Body Control Module) and External Driver Door Lock Relay Left-hand and Right-hand Power Mirrors Passenger’s Side Heated Seat

Driver’s Side Heated Seat

Not Used OnStarR System Not Used Not Used Steering Wheel Radio Switch Illumination Front Parking Lamps, Sidemarker Lamps

Fuse TAIL LAMPS, LIC LAMPS

Description Taillamps, License Lamps, Rear Sidemarker Lamps, Rear Sidemarker Lamps Dimmable Instrument Panel Lamps Not Used Wiper Switch Power Drop Radio, Steering Wheel Radio Controls, Cruise Control Switches Not Used

Not Used Power Windows, Power Sunroof

PANEL DIMMING NOT USED WIPER POWER DROP RADIO, CRUISE NOT USED Circuit Breaker Description NOT USED PWR WINDOWS, PWR SUNROOF REAR DEFOG POWER SEATS NOT USED

Rear Defog Power Seats Not Used

6-63

Underhood Electrical Center -- Passenger’s Side

To see the fuses, remove the cover by following these steps: 1. Remove the remote positive terminal cap. See

“Remote Positive Terminal” in the Index.

2. Turn the knob on the front of the fuse

cover counterclockwise.

3. Pull off the cover.

A. Accessory Wiring Junction Fuse Block B. Main Underhood Fuse Block Some fuses are in the underhood electrical center. The accessory wiring junction fuse block (A) is located next to the main underhood fuse block (B) on the passenger’s side of the engine compartment. See “Engine Compartment Overview” in the Index for more information on location.

6-64

Fuse AIR PUMP ABS VALVE ABS MOTOR RELAY AIR PUMP

Description Air Pump ABS ABS Air Pump

The main underhood fuse block (B) contains the following fuses:

Maxi Fuses

Description Cooling Fans Crank Power Seats, Rear Defog, Trunk Release HVAC Controls, Hazard Flasher, CHMSL, Body Control Module, Stoplamps, Power Mirrors

Maxi Fuses

Mini Relays

10
11
12
13
14

Description HVAC Controls, Compass Mirror, Cruise Control, PRNDL Lamp, Powertrain Control Module (PCM) Cooling Fans Body Control Module, Cigar Lighter, Accessory Power Outlet, Audio Systems, Keyless Entry System, I/P Cluster, HVAC Controls Turn Signals, Air Bag System, I/P Cluster, Body Control Module, Windshield Wipers Description Cooling Fans Cooling Fans Crank Cooling Fans Ignition Main Blank

6-65

Micro Relays

15
16
17
18
19

Mini Fuses

20
21
22
23
24
25
26
27
28
29
30

Description Air Conditioning Compressor Horn Fog Lamps Blank Fuel Pump Description Blank Generator Powertrain Control Module Air Conditioning Compressor Blank Fuel Injectors, Electronic Ignition Transmission Solenoid Horn Fuel Injector, Electronic Ignition Oxygen Sensor PCM Devices/Engine Emissions Sensors

Mini Fuses

31
32
33
34
35
36
37
38
39
40
41
42
43

Diodes

44

Description Fog Lamps Headlamp (Passenger’s Side) Trunk Release Parking Lamp Fuel Pump Headlamp (Driver’s Side) ABS Spare Spare Spare Spare Spare Spare Description

Air Conditioning Compressor Diode Fuse Puller

6-66

1141
893
4157 NAK

. . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Replacement Bulbs Center High-Mounted Stop Lamp (CHMSL) Fog Lamp Front Parking/Turn Signal Headlamp High Beam Low Beam License Plate Lamp Sidemarker (Front/Rear) Stop/Tail/Turn Signal (Rear) Cornering

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9005
9006
194
194
3057
3156

Capacities and Specifications Please refer to “Recommended Fluids and Lubricants” in the Index for more information. Automatic Transaxle After Complete Overhaul Pan Removal and Replacement When draining/replacing the converter, more fluid may be needed. Cooling System

10.0 quarts (9.5 L) 7.4 quarts (7.0 L)

. . . . . . . . . .

Including Reservoir

. . . . . . . .

A/C Refrigerant

. . . . . . . . . . .

10.0 quarts (9.5 L) See refrigerant charge label under the hood.

Engine Crankcase (Oil and Filter Change) Fuel Tank Wheel Nut Torque

. . . . . . . . . . . .

. . . . . . . .

6.5 quarts (6.1 L) 17.5 U.S. gallons (66.2 L) 100 lb-ft (140 N·m)

. . . . . . . . . .

All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. Recheck fluid level after filling.

6-67

Spark Plugs

. . . . . . . . . . .

Type PTR5C-13/12556183
Gap: 0.050 inches (.127 cm)

Windshield Wiper Blade Replacement

Length Type

. . . . . . . . . . . . . . . . . . . . .

22 inches (56 cm) Pin

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

*ACDelcoR part number

Vehicle Dimensions Wheelbase Front Tread Width Rear Tread Width Length Width Height

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

109.0 inches (276.9cm) 62.1 inches (157.7 cm) 61.7 inches (156.7 cm) 195.9 inches (497.5 cm) 73.6 inches (186.9 cm) 56.6 inches (143.8 cm)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Engine Specifications Type VIN Code Displacement Compression Ratio Firing Order Thermostat Temperature Horsepower

. . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

V6
212 cubic inches (3.5 L) 9.3:1
1-2-3-4-5-6
180_F (82_C) 215 @ 5600 rpm

. . . . . . . . . . . . . . . . . . . . . . .

Normal Maintenance Replacement Parts Engine Air Cleaner/Filter Passenger Compartment Air Filter Battery Engine Oil Filter PCV Valve Cooling System Pressure Cap

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A1096C* 10406026
19101812
25177917
CV892C* 22652695

6-68

Section 7 Maintenance Schedule

This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance.

7-2
7-4
7-5
7-15

Introduction Part A: Scheduled Maintenance Services Scheduled Maintenance Part B: Owner Checks and Services

7-19
7-21
7-22

Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record

7-

7-1

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

7-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

CAUTION:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

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Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that: D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.

D are driven on reasonable road surfaces within legal

driving limits.

D use the recommended fuel. See “Fuel” in the Index.

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Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following.

Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule.

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Scheduled Maintenance

Engine Oil Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life Systemt (or every 12 months, whichever occurs first). Reset the system. The system will show you when to change the oil -- usually between 3,000 miles (5 000 km) and 10,000 miles (16 000 km) since your last oil change. Under severe conditions, the indicator may come on before 3,000 miles (5 000 km). Never drive your vehicle more than 10,000 miles (16 000 km) or 12 months without an oil and filter change.

The system won’t detect dust in the oil. So if you drive in a dusty area, be sure to change your oil and filter every 3,000 miles (5 000 km) or sooner if the CHANGE OIL light appears. Remember to reset the Oil Life System when the oil and filter have been changed. See “Oil Life System” in the Index for information on resetting. An Emission Control Service.

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Scheduled Maintenance

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Scheduled Maintenance

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Scheduled Maintenance

7,500 Miles (12 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

22,500 Miles (37 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

30,000 Miles (50 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

j Replace engine air cleaner filter.

An Emission Control Service.

37,500 Miles (62 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

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DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Scheduled Maintenance

50,000 Miles (83 000 km) j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly

reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (166 000 km).

DATE

ACTUAL MILEAGE

SERVICED BY:

52,500 Miles (87 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

60,000 Miles (100 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace engine air cleaner filter.

An Emission Control Service.

67,500 Miles (112 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

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DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Scheduled Maintenance

82,500 Miles (137 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km) j Replace passenger compartment air filter. If you drive regularly under dusty

conditions, the filter may require replacement more often.

j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

97,500 Miles (162 500 km) j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

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Scheduled Maintenance

100,000 Miles (166 000 km) j Replace spark plugs.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly

reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service.

j If you haven’t used your vehicle under severe service conditions listed

previously and, therefore, haven’t changed your automatic transaxle fluid, change both the fluid and filter.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

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Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month

Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

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Automatic Transaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year

Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor and release pawl and hood and door hinges, including those for the rear compartment, glove box door, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

At Least Twice a Year

Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index.

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Starter Switch Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular brake. See “Parking Brake” in the Index if necessary. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

Automatic Transaxle Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough

room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See “Parking Brake”

in the Index if necessary. NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the ON position,

but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

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Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to OFF in each shift lever position. D The key should turn to OFF only when the shift lever

is in PARK (P).

D The key should come out only in OFF.

Parking Brake and Automatic Transaxle PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With

the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding ability:

With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

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Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

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Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE

Engine Oil

Engine Coolant

Hydraulic Brake System

FLUID/LUBRICANT

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.

50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index. Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 brake fluid).

USAGE

Windshield Washer Solvent

Power Steering System

Automatic Transaxle

Key Lock Cylinders

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

Hood and Door Hinges

FLUID/LUBRICANT GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent.

GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Weatherstrip Conditioning

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

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Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

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DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-24

Section 8 Customer Assistance Information

Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Oldsmobile Roadside Assistance Program Features and Benefits

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Canadian Roadside Assistance Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors

8-

8-1

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Oldsmobile. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

8-2

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Center by calling 1-800-442-6537. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage

When contacting Oldsmobile, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

8-3

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Oldsmobile has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Oldsmobile by dialing: 1-800-833-OLDS (6537). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Oldsmobile encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Oldsmobile, the letter should be addressed to Oldsmobile’s Customer Assistance Center. United States

Oldsmobile Customer Assistance Center P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-442-OLDS (6537)

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From: Puerto Rico:

U.S. Virgin Islands:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994

Canada

Fax Number: 313-381-0022

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 0-1-800-508-0000
Long Distance: 011-52 - 53 29 0 800

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

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Oldsmobile Roadside Assistance Program Features and Benefits

Security While You Travel 1-800-442-OLDS (6537) As the proud owner of a new Oldsmobile vehicle, you are automatically enrolled in the Oldsmobile Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. 8-6

Oldsmobile’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you: D Fuel delivery D Lock-out service (identification required) D Tow to the nearest dealership for warranty service or

in the event of a vehicle-disabling accident

D Flat tire change D Jump starts D Minor repairs to disabled vehicles D Assistance when vehicle is mired in sand, mud

or snow

D Trip routing D Trip interruption expense benefits D Dealership locator service Oldsmobile Roadside Assistance specifically excludes coverage for mounting, dismounting or changing of snow tires, chains or other traction devices.

In some cases, where service is impractical, the driver may be authorized to obtain other service for which reimbursement is provided. In many instances, mechanical failures are covered under Oldsmobile’s comprehensive warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: D Location of vehicle D Telephone number of your location D Vehicle model, year and color D Mileage of vehicle D Vehicle Identification Number (VIN) D Vehicle license plate number Oldsmobile reserves the right to limit services or reimbursement to an owner or driver when, in Oldsmobile’s judgement, the claims become excessive in frequency or type of occurrence.

While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we’re only a phone call away. Oldsmobile Roadside Assistance -- 1-800-442-OLDS (6537), text telephone (TTY) users, call 1-888-889-2438. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services. Courtesy Transportation Oldsmobile has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs.

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Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, Oldsmobile helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership. 8-8

Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel.

Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved