Change of address or change of ownership In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner. If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or
24
Introduction
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic converter may not be available. Leaded fuel may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane rating. Unsuitable fuel can cause engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G WARNING Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.
Operating safety Important safety notes G WARNING Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other
Declarations of conformity Vehicle components which receive and/or transmit radio waves USA: "The wireless devices of this vehicle comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) These devices may not cause harmful interference, and 2) These devices must accept any interference received,
Introduction
25
including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment." Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) These devices may not cause interference, and (2) These devices must accept any interference, including interference that may cause undesired operation of the device."
Diagnostics connection G WARNING If you connect equipment to the on-board diagnostics connection, it can affect the operation of the vehicle systems. This can impair the operating safety of your vehicle while driving. There is a risk of an accident. Do not connect any equipment to the on- board diagnostics connection. G WARNING Loose equipment or equipment cables which are connected to the on-board diagnostics connection can obstruct the area around the pedals. The equipment or the cables could come between the pedals in the event of sudden braking or acceleration. This may affect the function of the pedals. There is a risk of an accident. Do not attach any equipment or cables in the driver's footwell.
! If the engine is switched off and
equipment on the diagnostics connection is used, the starter battery may discharge. The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop. Connecting equipment to the diagnostics connection can, for example, lead to
emissions monitoring information being reset. This may lead to the vehicle failing to meet the requirements of the next emissions test during the main inspection.
Qualified specialist workshop An authorized Mercedes-Benz Center is a qualified specialist workshop. It has the necessary specialist knowledge, tools and qualifications to correctly carry out the work required on your vehicle. This is especially the case for work relevant to safety. Observe the notes in the Maintenance Booklet. Always have the following work carried out at an authorized Mercedes-Benz Center: Rwork relevant to safety Rservice and maintenance work Rrepair work Ralterations, installation work and
modifications
Rwork on electronic components
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
26
Introduction
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov
Limited Warranty ! Follow the instructions in this manual
about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions is not covered either by the Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
Data stored in the vehicle Information about electronic data acquisition in the vehicle (Including notice pursuant to California Code § 9951) Your vehicle records electronic data. If your vehicle is equipped with mbrace (Canada: TELE AID), data is transmitted in the event of an accident. This information helps, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it: Rfor safety research or vehicle diagnosis
purposes
Rwith the consent of the vehicle owner Ron the instruction of prosecuting
authorities
Rfor use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales and service organizations
Ras otherwise required or permitted by law. Please check your mbrace (Canada: TELE AID) purchase agreement to find out more about data that can be recorded and transmitted by this system.
Information on copyright Registered trademarks Registered trademarks: RBluetooth® is a registered trademark of
Bluetooth SIG Inc.
RDTS is a registered trademark of DTS, Inc. RDolby and MLP are registered trademarks
of DOLBY Laboratories.
RBabySmart™, ESP® and PRE-SAFE® are
registered trademarks of Daimler AG.
RHomeLink® is a registered trademark of
Prince.
RiPod® and iTunes® are registered
trademarks of Apple Inc.
RLogic7® is a registered trademark of
Harman International Industries.
RMicrosoft® and Windows media® are
registered trademarks of Microsoft Corporation.
RSIRIUS is a registered trademark of Sirius
XM radio Inc.
RHD Radio is a registered trademark of
iBiquity Digital Corporation.
RGracenote® is a registered trademark of
Gracenote, Inc.
RZAGATSurvey® and related brands are registered trademarks of ZagatSurvey, LLC.
FreeType
Portions of this software are copyright © 2005
The FreeType Project (www.freetype.org). All
rights reserved. © 1996-2000 by David
Turner, Robert Wilhelm, and Werner Lemberg.
Gnu compiler Copyright © 1982, 1986 Regents of the University of California. All rights reserved. The Berkeley software License Agreement specifies the terms and conditions for redistribution. Redistributions and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistribution of source code must retain
the above copyright notice, this list of conditions and the following disclaimer.
2. Redistribution in binary form must
reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Introduction
27
3. All advertising materials mentioning features or use of this software must display the following acknowledgment: This product includes software developed by the University of California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
28
Cockpit ................................................. 30
Instrument cluster .............................. 31
Multifunction steering wheel ............. 33
Center console .................................... 34
Overhead control panel ...................... 36
Door control panel .............................. 37
29
30
Cockpit
Cockpit
Function
Page
Function
: Steering wheel paddle
shifters
; Cruise control lever = Instrument cluster ? Horn A DIRECT SELECT lever B PARKTRONIC warning
display
C Overhead control panel D Climate control systems E Ignition lock
Start/Stop button
166
184
31
162
202
36
138
153
154
F Adjusting the steering
wheel electrically Steering wheel heating
G Combination switch H Parking brake I Diagnostics connection J Opening the hood K Releasing the parking brake L Light switch M Night View Assist Plus
Page
111
112
124
176
25
328
176
120
211
Instrument cluster Displays and controls
Instrument cluster
31
Function : Fuel gauge ; Time, see the separate operating instructions
= Speedometer with
segments
Page
Function
? Multifunction display A Tachometer B Coolant temperature C Instrument lighting
228
Page
230
228
227
227
32
Instrument cluster
Warning and indicator lamps
Function
: å ESP® OFF ; % Diesel engine:
preglow
= N Front fog lamps ? R Rear fog lamp A M SPORT handling mode in AMG vehicles B #! Turn signals
C ä ESP® D · Distance warning E K High-beam headlamp F L Low-beam
headlamps
Page
279
155
122
123
280
124
279
285
124
122
Function
G ü Seat belt H 6 SRS I ; Check Engine J J Brakes (Canada only) K h Tire pressure monitor L ? Coolant M $ Brakes (USA only) N ! ABS O 8 Reserve fuel
Page
276
281
282
277
286
283
277
278
282
Multifunction steering wheel
33
Multifunction steering wheel
Page
230
234
Function
A % Back Switches off the Voice Control System; see the separate operating instructions
B =;
Selects a menu 9: Selects a submenu or scrolls through lists Confirms your selection Hides display messages
Page
228
228
228
228
246
Function
: Multifunction display ; COMAND display; see the
separate Operating Instructions
= ~
Rejects or ends a call Exits phone book/redial memory Makes or accepts a call Switches to the redial memory WX Adjusts the volume Mute
? ?
Switches on the Voice Control System; see the separate operating instructions
34
Center console
Center console Center console, upper section
Function
Page
Function
: £ Hazard warning
lamps
; ATA indicator lamp = 45 Indicator lamp ? COMAND; see the separate
operating instructions
A c Seat heating B s Seat ventilation
125
75
48
110
111
C ¤ ECO start/stop
function (AMG vehicles)
D c PARKTRONIC E Ü Retracts the rear seat
head restraints
F u Sedan: rear window
roller sunblind
Page
157
202
105
307
Center console, lower section
Center console
35
Function
G Stowage compartment
Ashtray Cigarette lighter Cup holders
H e Sets the suspension
tuning
I É Sets the vehicle level
Page
288
308
309
305
200
199
Function
J Stowage compartment K Ú Selects the drive
program
L COMAND controller; see
the separate operating instructions
Page
288
165
36 Overhead control panel
Overhead control panel
Function
: u Switches the rear interior lighting on/off
; | Switches the
automatic interior lighting control on/off
= p Switches the right- hand reading lamp on/off
? 3 Opens/closes the
sliding sunroof 3 Opens/closes the panorama roof with power tilt/sliding panel with roller sunblinds
A ï MB Info call button
(mbrace system)
B G SOS button (mbrace
system)
C Rear-view mirror
Page
129
129
128
97
98
315
312
115
Function
D Buttons for the garage door
opener
E Integrated electronic
compass
F Microphone for mbrace (emergency call system), telephone and Voice Control System; see the separate operating instructions
G F Roadside Assistance
call button (mbrace system)
H p Switches the left-
hand reading lamp on/off I c Switches the front
interior lighting on/off
Page
321
323
314
128
129
Door control panel
Door control panel
37
Function
Page
Function
: r45=
Stores settings for the seat, exterior mirrors and steering wheel
; Adjusts the seats
electrically
= %& Unlocks/locks
the vehicle
? Opens the door
A 7Zö\ Adjusts and folds the exterior mirrors in/out electrically
116
104
85
85
114
B W Opens/closes the
side windows
C n Activates/
deactivates the override feature for the side windows in the rear compartment
D p Opens/closes the
trunk lid/tailgate
Page
93
66
90
38
Useful information .............................. 40
Panic alarm .......................................... 40
Occupant safety .................................. 40
Children in the vehicle ........................ 60
Driving safety systems ....................... 66
Theft deterrent locking system ......... 74
39
40 Occupant safety
Useful information
i This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety- related systems and functions.
i Read the information on qualified specialist workshops: (Y page 25).
Panic alarm
X To activate: press ! button : for at
least one second. An alarm sounds and the exterior lighting flashes.
X To deactivate: press ! button :
again.
or X Insert the SmartKey into the ignition lock. or X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the vehicle.
i USA only:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. Any unauthorized modification to this device could void the user's authority to operate the equipment. The Product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
i Canada only:
This device complies with RSS-Gen of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. Any unauthorized modification to this device could void the user's authority to operate the equipment. The Product label with FCC ID and IC certification number can be found in the battery case of the SmartKey.
Occupant safety Important safety notes G WARNING Modifications to or work improperly conducted on restraint system components or their wiring, as well as tampering with interconnected electronic systems, can lead to the restraint systems no longer functioning as intended. Air bags or Emergency Tensioning Devices (ETDs), for example, could deploy inadvertently or fail to deploy in accidents although the deceleration threshold for air bag deployment is exceeded. Therefore, never modify the restraint systems. Do not
tamper with electronic components or their software.
effect of the forces to which occupants are subjected during an accident.
Occupant safety
41
In this section, you will learn the most important facts about the restraint system components of the vehicle. The restraint system consists of: Rseat belts Rchild restraint systems RLATCH-type (ISOFIX) child seat anchors Additional protection is provided by: RSRS (Supplemental Restraint System) RNECK-PRO head restraints RPRE-SAFE® Rair bag system components with:
- PASSENGER AIR BAG OFF indicator lamp
front-passenger seat with Occupant Classification System (OCS)
The different air bag systems work independently of each other. The protective functions of the system work in conjunction with each other. Not all air bags are deployed in an accident. i See "Children in the vehicle" for
information on infants and children traveling with you in the vehicle restraint systems for infants and children (Y page 60).
SRS (Supplemental Restraint System) Introduction SRS consists of: R6 SRS warning lamp RAir bags RAir bag control unit with crash sensors REmergency Tensioning Devices RBelt force limiters SRS reduces the risk of occupants coming into contact with the vehicle's interior in the event of an accident. It can also reduce the
SRS warning lamp G WARNING The SRS self-check has detected a malfunction if the 6 SRS indicator lamp: Rdoes not light up at all Rdoes not go out after approximately four
seconds after the engine is started
Rlights up after the engine is started or while
the vehicle is in motion
For your safety, Mercedes-Benz strongly recommends that you have the system checked as soon as possible at a qualified specialist workshop. SRS may otherwise fail to activate when it is needed in the event of an accident, which could lead to serious or fatal injuries. SRS might also be activated unexpectedly and unnecessarily, which could also result in injury. In addition, work carried out improperly on SRS may render SRS inoperative or cause unintended air bag deployment. Work on the SRS system should only be carried out by qualified specialist personnel. Consult a qualified specialist workshop. If it is necessary to modify an air bag system to accommodate a person with disabilities, contact an authorized Mercedes-Benz Center for details. USA only: for further information, contact our Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372).
SRS functions are checked regularly when you switch on the ignition and when the engine is running. Therefore, malfunctions can be detected in good time. The 6 SRS warning lamp in the instrument cluster lights up when the ignition is switched on. It goes out no later than a few seconds after the engine is started. The SRS components are in operational readiness when the SRS 6 indicator lamp goes out while the engine is running.
42 Occupant safety
Safety guidelines for seat belts, Emergency Tensioning Devices (ETDs) and air bags G WARNING RDamaged seat belts or seat belts that have been subjected to stress in an accident must be replaced. Their anchoring points must also be checked. Only use seat belts installed or supplied by an authorized Mercedes-Benz Center.
RAir bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain perchlorate material, which may require special handling and regard for the environment. Check your national disposal guidelines. California residents, see www.dtsc.ca.gov/HazardousWaste/ Perchlorate/index.cfm.
RAir bags and ETDs are designed to function on a one-time-only basis. An air bag or ETD that has deployed must be replaced. PRE- SAFE® has electrically operated reversible belt tensioners in addition to the pyrotechnic ETDs.
RDo not pass seat belts over sharp edges.
They could tear.
RDo not make any modification that could
change the effectiveness of the seat belts. RDo not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide adequate protection. RNo modifications of any kind may be made
to any components or wiring of the SRS. RDo not change or remove any component
or part of the SRS.
RDo not install additional trim material, seat
covers, badges, etc. to the: - padded steering wheel boss - knee bag covers - outer side of front seat bolsters - side trim next to the rear seat backrest
front-passenger air bag cover
roof lining trim
RDo not install additional electrical/
electronic equipment on or near SRS components and wiring.
RKeep area between air bags and occupants
free of objects (e.g. packages, purses, umbrellas, etc.).
RDo not hang items such as coat hangers from the coat hooks or handles over the door. These items may be thrown around in the vehicle and cause head and other injuries when the window curtain air bag is deployed.
RAir bag system components will be hot after an air bag has inflated. Do not touch them.
RNever place your feet on the instrument panel, dashboard, or on the seat. Always keep both feet on the floor in front of the seat.
RImproper repair work on the SRS creates a
risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center.
RFor your protection and the protection of others, when scrapping the air bag unit or ETD, our safety instructions must be followed. These instructions are available from any authorized Mercedes-Benz Center.
RGiven the considerable deployment speed, required inflation volume, and the material of the air bags, there is the possibility of abrasions or other, potentially more serious injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz strongly recommends that you inform the subsequent owner that the vehicle is equipped with SRS. Also, refer them to the applicable section in the Operator's Manual.
Air bags Important safety notes G WARNING Air bags are designed to reduce the incidence of injuries and fatalities in certain situations: Rfrontal impacts (driver's and front-
passenger front air bags and driver's knee bag)
Rside impacts (side impact air bags, window
curtain air bags and pelvis air bags)
Rrollover (window curtain air bags) However, no system available today can completely eliminate injuries and fatalities. When the air bags are deployed, a small amount of powder is released. The powder generally does not constitute a health hazard and does not indicate that there is a fire in the vehicle. In order to prevent potential breathing difficulties, you should leave the vehicle as soon as it is safe to do so. If you have any breathing difficulty but cannot get out of the vehicle after the air bag inflates, then get fresh air by opening a window or door. G WARNING In order to reduce the potential danger of injuries caused during the deployment of the front air bags, the driver and front passenger must always be correctly seated and wear their seat belts. For maximum protection in the event of a collision, you must always be in the normal seat position with your back against the backrest. Fasten your seat belt and make sure that it is correctly positioned on your body.
Occupant safety
43
As the air bag inflates with considerable speed and force, a proper seating position and correct positioning of the hands on the steering wheel will help to keep you at a safe distance from the air bag. Occupants who are not wearing their seat belt, are not seated properly or are too close to the air bag can be seriously injured or killed by an air bag, as it inflates with great force instantaneously: Rsit with the seat belt fastened correctly and in a position that is as upright as possible with your back against the backrest. Rmove the driver's seat as far back as
possible, still permitting proper operation of vehicle controls. The distance from the center of the driver's chest to the center of the air bag cover on the steering wheel must be at least 10 inches (25 cm). You should be able to accomplish this by adjusting the seat and steering wheel. If you have any difficulties, please contact an authorized Mercedes-Benz Center.
Rdo not lean your head or chest close to the
steering wheel or dashboard.
Ronly hold the steering wheel on the outside. Placing hands and arms inside the rim can increase the risk and potential severity of hand/arm injury if the driver front air bag inflates.
Radjust the front-passenger seat as far back as possible from the dashboard when the seat is occupied.
Roccupants, especially children, should
never place their bodies or lean their heads in the area of the door where the side impact air bag inflates. This could result in serious or fatal injuries should the side impact air bag be deployed. Always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint or booster seat recommended for the size and weight of the child.
Failure to follow these instructions can result in severe injuries to you or other occupants.
44 Occupant safety
If you sell your vehicle, it is important that you make the buyer aware of this safety information. Be sure to give the buyer this Operator's Manual. G WARNING Accident research shows that the safest place for children in an automobile is in a rear seat. A side impact air bag related injury may occur if occupants, especially children, are not properly seated or restrained when next to a side impact air bag which needs to deploy rapidly in a side impact in order to do its job. To help avoid the possibility of injury, please follow these guidelines:
(1)
(2)
Always sit as upright as possible and use the seat belts properly. Make sure that children 12 years old and under use an appropriately sized child restraint, infant restraint, or booster seat recommended for the size and weight of the child. Always wear seat belts properly.
If the air bags are deployed, you will hear a bang, and a small amount of powder may also be released. Only in rare cases will the bang affect your hearing. The powder that is released generally does not constitute a health hazard. The 6 SRS warning lamp lights up. The air bags are deployed if the air bag control unit detects the need for deployment. Only in the event of such a situation will the air bags provide their supplemental protection. If the driver and front passenger do not wear their seat belts, it is not possible for the air bags to provide their supplemental protection. In the event of other types of impacts and impacts below air bag deployment thresholds, the air bags will not deploy. The driver and passengers will then be protected to the extent possible by a properly fastened seat belt. A properly fastened seat belt is also
needed to provide the best possible protection in a rollover. Air bags provide additional protection; they are not, however, a substitute for seat belts. All vehicle occupants must fasten their seat belts regardless of whether your vehicle is equipped with air bags or not. It is important for your safety and that of your passengers to have deployed air bags replaced and to have any malfunctioning air bags repaired. This will help to make sure the air bags continue to perform their protective function for the vehicle occupants in the event of a crash.
Front air bags
Driver's air bag : deploys in front of the steering wheel; front-passenger front air bag ; deploys in front of and above the glove box. The front air bags increase protection for the driver's and front-passenger's head and chest. They are deployed: Rin the event of certain frontal impacts Rif the system determines that air bag
deployment can offer additional protection to that provided by the seat belt
Rdepending on whether the seat belt is being
used
Rindependently of other air bags in the
vehicle
If the vehicle overturns, the front air bags are generally not deployed. If the system detects
high vehicle deceleration in a longitudinal
direction, the front air bags are deployed.
If a child restraint system is installed to the
front-passenger seat and the 4
PASSENGER AIRBAG OFF indicator lamp
does not light up on the center console:
Ra child restraint system without
transponders for air bag deactivation system is installed or
Ra child restraint system with transponders
is not properly installed.
Your vehicle has adaptive, two-stage front air bags. In the event of a collision, the air bag control unit evaluates the vehicle deceleration. In the first deployment stage, the front air bag is filled with enough propellant gas to reduce the risk of injuries. The front air bag is fully deployed if a second deployment threshold is exceeded within a few milliseconds. The deployment of the front-passenger front air bag is also influenced by the weight category of the front passenger, which is determined by the Occupant Classification System (OCS) (Y page 48). The lighter the passenger side occupant, the higher the vehicle deceleration rate required (predicted at the start of the impact) for second-stage inflation of the front-passenger front air bag. In the second stage, the front air bags are inflated with the maximum amount of propellant gas available. The front air bags are not deployed in situations where a low impact severity is predicted. You will then be protected by the fastened seat belt. Front-passenger front air bag will only deploy if: Rthe system, based on the OCS weight sensor readings, has detected that the front-passenger seat is occupied.
Rthe 45 indicator lamp on the center
console is not lit (Y page 48).
Rthe air bag control unit predicts a high
impact severity.
Occupant safety
45
Driver's knee bag
Driver's knee bag : deploys under the steering column. It is deployed together with the front air bags. The driver's knee bag is designed to operate together with the front air bags in frontal impacts if certain thresholds are exceeded. The driver's knee bag operates best in conjunction with correctly positioned and fastened seat belts. The driver's knee bag increases protection of the driver against: Rknee injuries Rthigh injuries Rlower leg injuries
Side impact air bags G WARNING Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle model. Using seat covers or other seat coverings can cause a malfunction of the side impact air bags and/or the pelvis air bags. Contact an authorized Mercedes-Benz Center for availability. G WARNING The pressure sensors for side impact air bag control are located in the doors. Do not modify any components of the doors or door trim panels including, for example, the addition of door speakers. Improper repair work on the doors or the modification or addition of components to the doors create a risk of rendering the side
46 Occupant safety
impact air bags inoperative or causing unintended air bag deployment. Work on the doors must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center.
Side impact air bags (example: Sedan) Front side impact air bags : and rear side impact air bags; deploy next to the outer seat cushions. When deployed, the side impact air bags offer additional protection for the thorax of the vehicle occupants on the side of the vehicle on which the impact occurs. However, they do not protect the: Rhead Rneck Rarms The side impact air bags are deployed: Ron the side on which an impact occurs Rat the start of an accident with a high rate
of lateral vehicle deceleration or acceleration, e.g. in a side impact
Rindependently of the use of the seat belt Rindependently of the front air bags Rindependently of the ETDs If the vehicle overturns, the side impact air bags are generally not deployed. side impact air bags are deployed if the system detects high vehicle deceleration or acceleration in a lateral direction and determines that side impact air bag deployment can offer additional protection to that provided by the seat belt.
Side impact air bags will not deploy in side impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt. The side impact air bag on the front- passenger side is not deployed in the following situations: ROCS has detected that the front-passenger
seat is unoccupied.
Rthe front-passenger seat belt is not
fastened.
The side impact air bag on the front- passenger side will deploy if the front- passenger seat belt is fastened, regardless of whether the front-passenger seat is occupied or not.
Pelvis air bags G WARNING Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle model. Using seat covers or other seat coverings can cause a malfunction of the side impact air bags and/or the pelvis air bags. Contact an authorized Mercedes-Benz Center for availability.
Pelvis air bag deployment enhances the level of protection of the vehicle occupants on the side of the vehicle on which the impact occurs.
Pelvis air bags : deploy next to and below the outer seat cushions. They are deployed: Ron the side on which an impact occurs Rat the start of an accident with a high rate
of lateral vehicle deceleration or acceleration, e.g. in a side impact
Rindependently of the use of the seat belt Rindependently of the front air bags Rindependently of the ETDs If the vehicle overturns, the pelvis air bags are generally not deployed. Exception: if the system detects high vehicle deceleration or acceleration in a lateral direction and determines that deployment can offer additional protection to that provided by the seat belt. Pelvis air bags : will not deploy in side impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt. The pelvis air bag on the front-passenger side is not deployed in the following situations: ROCS has detected that the front-passenger
seat is unoccupied.
Rthe front-passenger seat belt is not
fastened.
The pelvis air bag on the front-passenger side will deploy if the front-passenger seat belt is fastened, regardless of whether the front- passenger seat is occupied or not.
Occupant safety
47
Window curtain air bags
Front-passenger side window curtain air bags (example: Sedan) Window curtain air bags : enhance the level of protection for the head, but not chest or arms, of the vehicle occupants on the side of the vehicle on which the impact occurs. The window curtain air bags are integrated into the side of the roof frame and deploy in the area from the A-pillar to the C-pillar. Window curtain air bags are deployed: Rat the start of an accident with a high rate
of lateral vehicle deceleration or acceleration, e.g. in a side impact
Ron the side on which an impact occurs Ron the driver's and the front passenger's
side if the vehicle overturns and the system determines that window curtain air bag deployment can offer additional protection to that provided by the seat belt
Rindependently of the use of the seat belt Rregardless of whether the front-passenger
seat is occupied
Rindependently of the front air bags Window curtain air bags will not deploy in impacts which do not exceed the system's preset deployment thresholds for lateral acceleration/deceleration. You will then be protected by the fastened seat belt.
48 Occupant safety
Occupant Classification System
(OCS)
Method of operation
G WARNING
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
45 indicator lamp illuminated, the
front passenger front air bag is deactivated.
With the 45 indicator lamp out, the front passenger front air bag is activated. When the OCS senses that the front passenger seat occupant is classified as an adult or someone larger than a small individual, the 45 indicator lamp will illuminate for approximately six seconds when the engine is started and then go out. This indicates that the front passenger front air bag is activated. If the 45 indicator lamp is illuminated, the front passenger front air bag is deactivated and will not be deployed. If the 45 indicator lamp is not illuminated, the front passenger front air bag is activated and will be deployed Rin the event of certain frontal impacts Rif the impact exceeds a predetermined
triggering threshold
Rindependent of the side impact air bag or
pelvis air bag
If the front passenger front air bag is deployed, the rate of inflation will be influenced by Rthe rate of vehicle deceleration as assessed
by the air bag control unit
Rthe front passenger's weight category as
identified by the OCS
G WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with the child seat manufacturer's instructions. Occupants, especially children, should always sit as upright as possible, wear the seat belt properly and use an appropriately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. Children can be killed or seriously injured by an inflating air bag. Note the following important information when circumstances require you to place a child in the front- passenger seat: RYour vehicle is equipped with air bag technology designed to deactivate the front-passenger front air bag in your vehicle when the system senses the weight of a typical 12-month-old child or less along with the weight of a standard appropriate child restraint on the front-passenger seat. RA child in a rear-facing child restraint on the
front-passenger seat will be seriously injured or even killed if the front-passenger front air bag inflates in a collision which could occur under some circumstances, even with the air bag technology installed in your vehicle. The only means to eliminate this risk completely is never to place a child in a rear-facing child restraint in the front- passenger seat. We therefore strongly recommend that you always place a child in a rear-facing child restraint on the rear seat.
RIf you install a rear-facing child restraint on
the front-passenger seat, make sure the
45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
45 indicator lamp while driving to
make sure that the 45 indicator
lamp is illuminated. If the 45
indicator lamp goes out or remains out, do
Occupant safety
49
not transport a child on the front-passenger seat until the system has been repaired. A child in a rear-facing child restraint on the front-passenger seat will be seriously injured or even killed if the front-passenger front air bag inflates.
RIf you place a child in a forward-facing child
restraint on the front-passenger seat: - move the seat as far back as possible - use the proper child restraint
recommended for the age, size and weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat manufacturer's instructions
RFor children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.
G WARNING
If the red 6 SRS warning lamp in the
instrument cluster and the 45
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
RSit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
RWhen seated, a passenger should not
position him/herself in such a way as to cause the passenger's weight to be lifted from the seat cushion as this may result in the OCS being unable to correctly approximate the passenger's weight category.
RRead and observe all warnings in this
chapter.
50 Occupant safety
If the SmartKey has been removed from the ignition lock or is in position 0, the 45 indicator lamp : does not light up. The Occupant Classification System (OCS) categorizes the occupant on the front- passenger seat using a weight sensor. The front-passenger front air bag is deactivated automatically for certain weight categories. 45 indicator lamp : shows you the current status. If 45 indicator lamp : lights up, the front-passenger air bag is disabled. The system does not deactivate: Rthe side impact air bag Rthe pelvis air bag Rthe window curtain air bag Rthe Emergency Tensioning Devices To be classified correctly, the front passenger must sit: Rwith the seat belt fastened correctly Rin a position that is as upright as possible with their back against the seat backrest
Rwith their feet on the floor The OCS weight sensor reading is affected if the occupant's weight is transferred, e.g. by leaning on the armrest. If the front-passenger seat, the seat cover or the seat cushion are damaged, have the necessary repair work carried out at a qualified specialist workshop. For safety reasons, Mercedes-Benz recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should always observe the 45
indicator lamp to determine whether or not
the front passenger is positioned correctly.
Also observe the air bag display messages,
which appear in the instrument cluster
(Y page 253).
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat:
Ris empty or occupied by the weight of a
typical child up to twelve months old, seated in a child restraint system
Ris occupied by a small individual, such as a
young teenager or a small adult
Ris occupied by a child in a child restraint system whose weight is greater than that of a typical twelve month old child. These are examples of when the OCS deactivates the front-passenger front air bag. Deactivation takes place although the collision fulfills the criteria for deploying the driver's air bag. For further information, see "Air bag display messages" (Y page 253).
System self-test G WARNING If the 4 5 indicator lamp does not illuminate, the system is not functioning. You must contact an authorized Mercedes-Benz Center before seating any child on the front passenger seat. G WARNING Never place anything between seat cushion and child seat (e.g. a pillow), since it reduces the effectiveness of the OCS. The underside and rear side child restraint system must be placed entirely on the seat cushion and the
backrest of the front-passenger seat backrest. If necessary, adjust the tilt of the passenger seat backrest. An incorrectly mounted child seat could cause injuries to the child in case of an accident, instead of increasing protection for the child. Follow the manufacturer's instructions for installation of child restraint systems.
The 45 indicator lamp lights up: Rif you turn the SmartKey in the ignition lock
to position 1 or 2
Rif you press the KEYLESS-GO Start/Stop
button once or twice on vehicles with KEYLESS-GO
Rif an adult is seated properly on the front- passenger seat and the OCS classifies the occupant as an adult The 45 indicator lamp goes out after approximately six seconds. If the seat is not occupied and the OCS detects that the front-passenger seat is empty, the 45 indicator lamp will continue to light up. The 45 front- passenger front air bag warning lamp then stays lit continuously.
For more information about the OCS, see "Problems with the Occupant Classification System" (Y page 52).
Occupant safety
51
52 Occupant safety
Problems with the Occupant Classification System G WARNING If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical adult or someone larger than a small individual has been detected on the passenger seat, do not allow any occupant to use the passenger seat until the system has been repaired. G WARNING If the 45 indicator lamp does not illuminate or remains out with the weight of a typical 12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger seat, do not transport a child on the front-passenger seat until the system has been repaired.
Problem
The 45
indicator lamp lights up
and stays on.
The person on the
front-passenger seat:
Rhas the weight of a
typical adult
Rhas been determined by the system not to be a child
Problem
The 45
indicator lamp does not
light up and/or does
not stay on.
The front-passenger
seat is:
Runoccupied
Roccupied with a
weight up to that of a typical twelve- month-old child in a standard child restraint system
Possible causes/consequences and M Solutions The OCS is malfunctioning. X Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional display messages in the multifunction
display (Y page 253).
Possible causes/consequences and M Solutions The OCS is malfunctioning. X Make sure there is nothing between the seat cushion and the
child seat.
X Check the installation of the child restraint system. X Make sure that no objects are applying additional weight onto
the seat.
X If the 45 indicator lamp remains off, have the OCS
checked as soon as possible at a qualified specialist workshop. Do not transport a child on the front-passenger seat as long as the OCS is not functioning.
X Observe the additional display messages in the multifunction
display (Y page 253).
NECK-PRO head restraints/NECK- PRO luxury head restraints Important safety notes G WARNING Do not attach any objects (e.g. a coat hanger) to the NECK-PRO head restraints/NECK-PRO luxury head restraints. Otherwise, the NECK- PRO head restraints/NECK-PRO luxury head restraints may not function properly and in the event of a rear-end collision may not offer the protection they are designed to provide. G WARNING Seat or head restraint covers can cause a malfunction when the NECK-PRO head restraints/NECK PRO luxury head restraints are activated or when the side impact air bags or pelvis air bags are deployed, or they can prevent this completely. The NECK-PRO head restraints/NECK PRO luxury head restraints or side impact air bags/pelvis air bags can therefore not provide the intended protection. Do not use any seat or head restraint covers. G WARNING For your protection, drive only with properly positioned head restraints. Adjust the head restraint so that it is as close to the head as possible and the center of the head restraint supports the back of the head at eye level. This will reduce the potential for injury to the head and neck in the event of an accident or similar situation. G WARNING For reasons of safety, have the NECK-PRO head restraints/NECK-PRO luxury head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.
NECK-PRO head restraints/NECK-PRO luxury head restraints increase protection of the driver's and front-passenger's head and neck. In the event of a rear collision of a
Occupant safety
53
certain severity, the NECK-PRO head restraints/NECK-PRO luxury head restraints on the driver's and front-passenger seats are moved forwards and upwards. This provides better head support. If the NECK-PRO head restraints/NECK-PRO luxury head restraints have been triggered in an accident, reset the NECK-PRO head restraints/NECK-PRO luxury head restraints on the driver's and front-passenger seats (Y page 54). Otherwise, the additional protection will not be available in the event of another rear-end collision. NECK-PRO head restraints/NECK-PRO luxury head restraints that have been triggered are moved forwards and can no longer be adjusted.
Resetting triggered NECK-PRO head restraints/NECK-PRO luxury head restraints NECK-PRO head restraints G WARNING When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.
NECK-PRO head restraints (example: Sedan) X Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of arrow :.
X Push the NECK-PRO head restraint cushion down in the direction of arrow ; as far as it will go.
54 Occupant safety
X Firmly push the NECK-PRO head restraint cushion back in the direction of arrow = until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop.
NECK-PRO luxury head restraints
NECK-PRO luxury head restraints X Remove resetting tool : from the vehicle
document wallet.
X Slide resetting tool : into guide ; between the NECK-PRO luxury head restraint and the rear cover of the head restraint.
X Push resetting tool : downwards until you
hear the head restraint deployment mechanism engage.
X Pull out resetting tool :. X Firmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool : back into the vehicle
document wallet.
i If you have difficulty resetting the NECK- PRO luxury head restraints, have this work carried out at a qualified specialist workshop.
PRE-SAFE® system G WARNING The PRE-SAFE® system reduces the impact of an accident on vehicle occupants, as long as their seat belts have been fastened correctly. Although your vehicle is equipped with a PRE- SAFE® system, the possibility of injury in the event of an accident cannot be ruled out. You should therefore always drive carefully and adapt your driving style to the prevailing road, weather and traffic conditions. G WARNING Make sure that nobody can become trapped as you adjust the seat.
! Make sure that there are no objects in the footwell or behind the seats when resetting the seats. There is a risk that the seats and/or the objects could be damaged. PRE-SAFE® takes preemptive measures to protect occupants in certain hazardous situations. PRE-SAFE® intervenes: Rif BAS intervenes, e.g. in emergency
braking situations
Rif, on vehicles with DISTRONIC PLUS, BAS
PLUS intervenes powerfully
Rif, on vehicles with DISTRONIC PLUS, the radar sensor system detects an imminent danger of collision in certain situations Rin critical driving situations, e.g. when physical limits are exceeded and the vehicle understeers or oversteers severely
PRE-SAFE® takes the following measures depending on the hazardous situation detected: Rthe front seat belts are pre-tensioned. Rthe front-passenger seat is adjusted if it is