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BA 204.9 USA, CA Edition A 2011; 1; 6, en-US d2mwents


2010-06-15T08:58:39+02:00 - Seite 1
Version: 3.0.3.6


GLK Operator's Manual


BA 204.9 USA, CA Edition A 2011; 1; 6, en-US d2mwents


2010-06-15T08:58:39+02:00 - Seite 2
Version: 3.0.3.6


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In this Operator's Manual you will find the following symbols: G Warning Warning notices draw your attention to hazards that endanger your health or life, or the health or life of others.


! Warning notices draw your attention to hazards that could cause damage to your vehicle.


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BA 204.9 USA, CA Edition A 2011; 1; 6, en-US d2mwents


2010-06-15T08:58:39+02:00 - Seite 1
Version: 3.0.3.6


Welcome to the world of Mercedes-Benz Before you drive off, please familiarize yourself with your vehicle and read this manual, especially the safety and warning notices. This will help you to obtain the maximum pleasure from your vehicle and to avoid endangering yourself and others. The equipment or product designation of your vehicle may vary depending on: Rmodel Rorder Rcountry specification Ravailability Mercedes-Benz is constantly updating its vehicles to the state of the art. Mercedes-Benz therefore reserves the right to introduce changes in the following areas: Rdesign Requipment Rtechnical features You cannot therefore base any claims on the data, illustrations or descriptions contained in this manual. The following are integral parts of the vehicle: ROperator's Manual RBrief Instructions1
RService Booklet RSupplements relating to vehicle equipment Keep these documents in the vehicle at all times. When you sell the vehicle, always pass the documents on to the new owner. The technical documentation team at Daimler AG wishes you safe and pleasant motoring. Mercedes-Benz USA, LLC Mercedes-Benz Canada, Inc. A Daimler Company


1 Canada only.


2045845481 É2045845481ÃËÍ


BA 204.9 USA, CA Edition A 2011; 1; 6, en-US d2mwents


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Version: 3.0.3.6


BA 204.9 USA, CA Edition A 2011; 1; 6, en-US d2mwents


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Version: 3.0.3.6


Contents


Index ....................................................... 4


At a glance ........................................... 23


Introduction ......................................... 17


Safety ................................................... 33


Opening and closing ........................... 67


Seats, steering wheel and mirrors .... 89


Lights and windshield wipers .......... 101


Climate control ................................. 117


Driving and parking .......................... 127


On-board computer and displays .... 161


Loading, stowing and features ........ 205


Maintenance and care ...................... 231


Roadside Assistance ........................ 243


Tires and wheels ............................... 263


Technical data ................................... 291


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Index


1, 2, 3 ... 115 V socket ...................................... 218
12 V socket ........................................ 217
4ETS


see ETS/4ETS


4MATIC (permanent four-wheel drive) .................................................. 156


ABS (Anti-lock Braking System)


Display message ............................ 181
Function/notes ................................ 62
Warning lamp ................................. 197
Accident (notes) ................................ 245
Active light function (display message) ............................................ 186
Active service system


see Service interval display


Air bags


Display message ............................ 179
Front air bag (driver, front passenger) ....................................... 37
Important safety notes .................... 36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 46
PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag .......................... 39
Window curtain air bag .................... 41


Air-conditioning system


see Climate control


Air dehumidification


Activating/deactivating with cooling ........................................... 120


Air distribution


Setting ........................................... 121


Airflow


Air nozzles


Air pressure


Setting ........................................... 122


see Air vents .................................. 124


see Tire pressure


Air-recirculation mode


Activating/deactivating ................. 123
Air vents ............................................. 124
Glove box ....................................... 125
Important safety information ......... 124
Rear ............................................... 125
Setting the center air vents ........... 124
Setting the side air vents ............... 124


Alarm system


see ATA


Anti-lock Braking System


see ABS


Anti-Theft Alarm system


see ATA


Anti-theft system


ATA (Anti-Theft Alarm system) ......... 65
Ashtray ............................................... 215
ATA (Anti-Theft Alarm system)


Activating/deactivating ................... 65
Function ........................................... 65
Switching off the alarm .................... 65
Audio menu (on-board computer) .... 168
AUTO lights


see Light sensor Automatic car wash .......................... 237
Automatic transmission


Display message ............................ 192
Driving tips .................................... 136
Emergency running mode .............. 139
Kickdown ....................................... 136
Malfunction .................................... 139
Program selector button ................ 137
Pulling away ................................... 131
Releasing the parking lock manually ........................................ 139
Selector lever ................................ 134
Starting .......................................... 131
Trailer towing ................................. 136


Backrest (display message) ............. 193
Bag hook ............................................ 210
BAS (Brake Assist System) ................. 62
Battery


Charging ........................................ 254
Checking (SmartKey) ....................... 72
Display message ............................ 188


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Index


Important safety guidelines (SmartKey) ....................................... 72
Jump-starting ................................. 256
Replacing (SmartKey) ...................... 72
Safety notes .................................. 253


see Seat belts


Belt


Brake fluid


Notes ............................................. 298
Brake fluid level ................................ 236
Brake lamp (display message) ......... 184
Brakes


ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) ......................... 298
Display message ............................ 182
Important safety notes .................. 145
Maintenance .................................. 146
Parking brake ........................ 143, 147
Warning lamp ................................. 195


Breakdown


Bulbs


see Accident (notes) see Flat tire


Backup lamp .................................. 112
Brake lamp .................................... 112
High-beam headlamps ................... 110
License plate lamp ......................... 113
Low-beam headlamps .................... 110
Overview ........................................ 108
Parking lamps ................................ 111
Rear fog lamp ................................ 112
Replacing ....................................... 112
Standing lamps (front) ................... 111
Tail lamp ........................................ 112
Turn signal lamp ............................ 112
Turn signals (front) ......................... 111


CAC


California


(Customer Assistance Center) ......... 20


Important notice for retail customers and lessees .................... 18


Calling up a malfunction


see Display messages


Capacities


Care


see Technical data


Carpets .......................................... 242
Car wash ........................................ 237
Display ........................................... 241
Gear or selector lever .................... 241
Headlamps ..................................... 240
Notes ............................................. 237
Paint .............................................. 239
Plastic trim .................................... 241
Power washer ................................ 238
Rear view camera .......................... 240
Roof lining ...................................... 242
Seat belt ........................................ 242
Seat covers .................................... 242
Sensors ......................................... 240
Steering wheel ............................... 241
Tail pipes ....................................... 241
Trim strips ..................................... 241
Washing by hand ........................... 238
Wheels ........................................... 238
Windows ........................................ 239
Wiper blades .................................. 239
Wooden trim .................................. 241
Cargo compartment cover ............... 210
Cargo compartment enlargement ... 208
Cargo compartment floor


Opening/closing ............................ 212
Stowage well (under) ..................... 212


Cargo net


Attaching ....................................... 211
Important safety information ......... 211
Cargo tie down rings ......................... 209
CD player/CD changer (on-board computer) .......................................... 169
Center console ..................................... 29
Central locking


Automatic locking (on-board computer) ...................................... 173
SmartKey ......................................... 68


Changing bulbs


Headlamps ..................................... 107
Changing gears .................................. 136
Changing the programming


SmartKey ......................................... 71


Child-proof locks


Rear doors ....................................... 60


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Index


Children


Child seat


In the vehicle ................................... 55
Restraint systems ............................ 56


Automatic recognition ..................... 46
Automatic recognition/air bag deactivation, self-test ...................... 48
Display message ............................ 177
LATCH-type (ISOFIX ) child seat anchors ............................................ 58
Special seat belt retractor ............... 58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 216
Classification system for occupants (OCS)


Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44


Climate control


Activating/deactivating ................. 120
Activating/deactivating air- recirculation mode ......................... 123
Controlling automatically ............... 121
Cooling with air dehumidification . . 120
Defrosting the windshield .............. 122
Demisting the windows .................. 123
Dual-zone automatic climate control ........................................... 119
Important safety information ......... 118
Indicator lamp ................................ 121
Maximum cooling .......................... 122
Problems with "cooling with air dehumidification" ........................... 121
Problems with the rear window heating .......................................... 123
Refrigerant ..................................... 298
Setting the air distribution ............. 121
Setting the airflow ......................... 122
Setting the air vents ...................... 124
Setting the temperature ................ 121
Switching the MONO function on/ off .................................................. 122
Switching the rear window heating on/off ............................... 123
Clock (on-board computer) ............... 171
Coat hooks ......................................... 212
Cockpit ................................................. 25


Collapsible spare wheel


Inflating ......................................... 251
see Emergency spare wheel Combination switch .......................... 104
Compass ............................................ 227
Consumption statistics (on-board computer) .......................................... 166
Convenience closing feature .............. 83
Convenience opening feature ............ 83
Coolant (engine)


Checking the level ......................... 234
Display message ............................ 186
Notes ............................................. 298
Temperature gauge ........................ 162
Warning lamp ................................. 201


Cooling


see Climate control Cornering light (display message) ... 183
Crash-responsive emergency lighting ............................................... 107
Cruise control


Cruise control lever ....................... 150
Display message ............................ 189
Function/notes ............................. 149
Cup holder ......................................... 214
Center console .............................. 214
Rear compartment ......................... 214


Current fuel consumption (on- board computer) ............................... 166
Customer Assistance Center


(CAC) ............................................... 20
Customer Relations Department ....... 21


Dashboard


see Cockpit Date (on-board computer) ................ 171
Daytime running lamps


Display message ............................ 186
Switching on/off (on-board computer) ...................................... 172


Delayed switch-off


Exterior lighting (on-board computer) ...................................... 172
Interior lighting (on-board computer) ...................................... 173
Digital speedometer ......................... 166


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Display (cleaning instructions) ........ 241
Display messages


Brakes ........................................... 181
Calling up (on-board computer) ..... 175
Clearing (on-board computer) ........ 175
Driving systems ............................. 189
Engine ............................................ 186
KEYLESS-GO .................................. 194
Lamps ............................................ 186
Safety systems .............................. 176
Service interval display .................. 236
SmartKey ....................................... 193
Tires ............................................... 189
Vehicle ........................................... 192
Distance recorder ............................. 166
Door


Automatic locking ............................ 76
Automatic locking (on-board computer) ...................................... 173
Display message ............................ 192
Emergency locking ........................... 77
Emergency unlocking ....................... 77
Opening (from inside) ...................... 76


Door control panel


Overview .......................................... 31


Doors


Important safety notes .................... 75
Drinking and driving ......................... 144
Drinks holder


see Cup holder


Drive program


Automatic ...................................... 137
Drive program display ...................... 135
Driving abroad ................................... 149
Driving on flooded roads .................. 147
Driving safety system


EBD (Electronic Brake force Distribution) ..................................... 65
ESP® (Electronic Stability Program) .......................................... 63
ETS/4ETS (Electronic Traction System) ........................................... 63
Important safety information ........... 61


Driving safety systems


ABS (Anti-lock Braking System) ....... 62
BAS (Brake Assist System) .............. 62
Overview .......................................... 61


Index


Driving systems


Cruise control ................................ 149
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Driving tips ........................................ 136
Downhill gradients ......................... 145
Driving on flooded roads ................ 147
Towing a trailer .............................. 156
Wet road surface ........................... 146
Winter ............................................ 149
DVD audio (on-board computer) ...... 169


EASY-ENTRY feature ............................ 96


Activating/deactivating (on- board computer) ............................ 173
EASY-EXIT feature ............................... 96


Activating/deactivating (on- board computer) ............................ 173
Crash-responsive ............................. 97


EBD (Electronic Brake force Distribution)


Display message ............................ 182
Function/notes ................................ 65


Electrical fuses


see Fuses


Electronic Brake force


see EBD


Electronic Stability Program


see ESP®


Electronic Traction System


see ETS/4ETS


Emergency call


Emergency release


see mbrace


Fuel filler flap ................................. 141
Vehicle ............................................. 77


Emergency running mode


Automatic transmission ................. 139


Emergency spare wheel


Storage location ............................ 246
Stowing .......................................... 246


Emergency tensioning device


Function ........................................... 54
Safety guidelines ............................. 35


Emergency unlocking


Tailgate ............................................ 81


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Index


Emissions purification


Service and warranty information .... 17


Engine


Irregular running ............................ 133
Starting problems .......................... 133
Starting the engine with the key .... 131
Starting with KEYLESS-GO ............. 131
Switching off .................................. 142
Warning lamp Check Engine .......... 200


Engine electronics


Malfunction .................................... 133
Engine number .................................. 294
Engine oil


Adding ........................................... 234
Checking the oil level ..................... 233
Display message ............................ 188
Lubricant additives ........................ 297
Notes about oil grades ................... 297
Viscosity ........................................ 297


ESC (Electronic Stability Control)


see ESP®


ESP® (Electronic Stability Program)


Activating/deactivating ................... 63
Display message ............................ 176
ETS/4ETS ........................................ 63
Important safety information ........... 63
Trailer stabilization ........................... 64
Warning lamp ................................. 198


ETS/4ETS (Electronic Traction System) ................................................ 63
Exhaust check ................................... 145
Exhaust tail pipe (cleaning instructions) ...................................... 241
Exterior lighting


see Lights


Exterior mirrors


Adjusting ......................................... 97
Dipping (automatic) ......................... 98
Folding in/out (automatically) ......... 98
Folding in/out (electrically) ............. 98
Folding in when locking (on-board computer) ...................................... 174
Out of position ................................. 98
Setting ............................................. 98


Storing settings (memory function) ........................................ 100
Storing the parking position ............. 99
Exterior view ........................................ 24


First-aid kit ......................................... 245
Flat tire


Changing a wheel/mounting the spare wheel ................................... 247
Preparing the vehicle ..................... 247
Raising the vehicle ......................... 248
Floormat ............................................. 228
Front fog lamp (display message) ... 185
Fuel


Additives ........................................ 296
Notes ............................................. 296
Premium-grade unleaded gasoline . 296
Refueling ........................................ 140
Specifications ................................ 296
Troubleshooting ............................. 142


Fuel consumption


Current (on-board computer) ......... 166
Notes ............................................. 144
Fuel filler cap (display message) ..... 189
Fuel filler flap


Emergency release ........................ 141
Opening/closing ............................ 140


Fuel level


Fuses


Calling up the range (on-board computer) ...................................... 166


Dashboard fuse box ....................... 261
Fuse allocation chart ..................... 261
Fuse box in the cargo compartment ................................. 262
Fuse box in the engine compartment ................................. 261
Notes ............................................. 260


Garage door opener


Clearing the memory ..................... 227
Notes ............................................. 224


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Opening/closing the garage door .. 227
Programming the remote control ... 225


Gear or selector lever (cleaning guidelines) ......................................... 241
Genuine Mercedes-Benz parts ......... 292
Genuine wood trim and trim strips (cleaning instructions) ...................... 241
Glove box ........................................... 207
GTW (Gross Trailer Weight) (definition) ......................................... 285


Headlamp cleaning system .............. 105
Adding washer fluid ....................... 235
Notes ............................................. 299


Headlamp mode (daytime driving)


see Daytime running lamps


Headlamps


Cleaning ......................................... 240
Misting up ...................................... 106
Removing/installing the cover ....... 109


Head restraints


Adjusting (electrically) ..................... 93
Adjusting (manually) ........................ 93
Adjusting (rear) ................................ 93
Installing/removing (rear) ................ 94
see NECK-PRO head restraints


Heating


see Climate control High beam flasher ............................. 105
Hill start assist .................................. 132
Hood


Closing ........................................... 233
Display message ............................ 192
Opening ......................................... 232
Hydroplaning ..................................... 147


Immobilizer .......................................... 65
Instrument cluster


Overview .......................................... 26
Submenu (on-board computer) ...... 171
Warning and indicator lamps ........... 27
Instrument cluster lighting ................ 26
Instrument lighting


see Instrument cluster lighting


Index


Interior lighting


Automatic control .......................... 107
Delayed switch-off (on-board computer) ...................................... 173
Emergency lighting ........................ 107
Manual control ............................... 107
Reading lamp ................................. 106


Jack


Storage location ............................ 245
Using ............................................. 248
Jump-starting ..................................... 256


KEYLESS-GO


Button ............................................ 129
Convenience closing feature ............ 84
Display message ............................ 194
Locking ............................................ 69
Starting the engine ........................ 131
Unlocking ......................................... 69


Key positions


KEYLESS-GO .................................. 129
SmartKey ....................................... 129
Kickdown ........................................... 136
Knee bag .............................................. 38


LATCH-type (ISOFIX) child seat anchors ................................................ 58
License plate lamp (display message) ............................................ 185
Lights


Activating/deactivating the interior lighting delayed switch-off (on-board computer) ...................... 173
Active light function ....................... 105
Automatic headlamp mode ............ 103
Cornering light function ................. 106
Daytime running lamps .................. 103
Driving abroad ............................... 102
Fog lamps ...................................... 104
Hazard warning lamps ................... 105
High-beam headlamps ................... 104
Light switch ................................... 102


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10


Index


Low-beam headlamps .................... 103
Rear fog lamp ................................ 104
Switching the daytime driving lights on/off (on-board computer) . 172
Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 172
Switching the surround lighting on/off (on-board computer) .......... 172
Light sensor (display message) ....... 186
Loading guidelines ............................ 206
Locking


Automatic ........................................ 76
Emergency locking ........................... 77
From inside the vehicle (central locking button) ................................. 76


Locking verification signal (on- board computer) ............................... 173
Low-beam headlamp (display message) ............................................ 183
Luggage net ....................................... 208
Lumbar support ................................... 94
4-way lumbar support ...................... 94


M+S tires ............................................ 148
Main-beam headlamps (display message) ............................................ 184
Malfunction message


see Display messages


Malfunctions relevant to safety


Reporting ......................................... 21


mbrace


Call priority .................................... 223
Display message ............................ 177
Downloading destinations (COMAND) ..................................... 223
Emergency call .............................. 220
Important safety notes .................. 219
Locating a stolen vehicle ............... 224
MB info call button ........................ 222
Remote vehicle locking .................. 224
Roadside Assistance button .......... 221
Self-test ......................................... 219
System .......................................... 219
Vehicle remote unlocking .............. 223


Mechanical key


Function/notes ................................ 71
Memory card (on-board computer) . 169
Memory function ............................... 100
Menu (on-board computer)


Audio ............................................. 168
DVD ............................................... 169
Navigation ..................................... 167
Overview of menus ........................ 165
Service ........................................... 170
Settings ......................................... 171
Telephone ...................................... 169
Trip ................................................ 166
Message memory .............................. 175
Messages


see Display messages


Sun visor ........................................ 215
see Exterior mirrors or Rear-view mirror


Mirrors


MP3


Operating (on-board computer) ..... 169
see separate operating instructions Multifunction display ........................ 164
Multifunction steering wheel


Operating the on-board computer . 163
Overview .......................................... 28


Navigation


On-board computer ....................... 167
see separate operating instructions


NECK-PRO head restraints


Operation ......................................... 49
Resetting after being triggered ........ 50


Notes on breaking-in a new vehicle ................................................ 128


Occupant Classification System (OCS)


Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44


Occupant safety


Children in the vehicle ..................... 55
System overview .............................. 34


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Index


11


Octane number (fuel) ........................ 296
Odometer ........................................... 166
Off-road


4MATIC .......................................... 156


see Engine oil


On-board computer


Oil


Audio menu ................................... 168
Convenience submenu .................. 173
Display messages .......................... 175
Factory settings ............................. 174
Important safety notes .................. 162
Instrument cluster submenu .......... 171
Lighting submenu .......................... 172
Message memory .......................... 175
Navigation menu ............................ 167
Operating video DVD ..................... 169
Operation ....................................... 163
Overview of menus ........................ 165
Service menu ................................. 170
Settings menu ............................... 171
Standard display submenu ............ 166
Telephone menu ............................ 169
Time/Date submenu ..................... 171
Trip menu ...................................... 166
Vehicle submenu ........................... 173


Opening and closing the side trim panels ................................................. 112
Operating system


see On-board computer


Outside temperature


Display ........................................... 163


Overhead control panel


Overview .......................................... 30


Override feature


Rear side windows ........................... 60


Paint code number ............................ 293
Paintwork (cleaning instructions) ... 239
Panic alarm .......................................... 61
Panorama roof with power tilt/ sliding panel


Opening/closing .............................. 86
Resetting ......................................... 87
Parking ............................................... 142


Parking aid


PARKTRONIC ................................. 151
Rear view camera .......................... 154
Parking brake .................................... 143
Parking lamp (display message) ...... 185
Parking lock


Releasing manually (automatic transmission) ................................. 139


Parking position


Exterior mirror on the front- passenger side ................................. 99


PARKTRONIC


Activating/deactivating ................. 153
Function/notes ............................. 151
Malfunction .................................... 154
Problem ......................................... 154
Range of the sensors ..................... 152
Trailer towing ................................. 153
Warning display ............................. 152


PASSENGER AIRBAG OFF indicator lamp (only Canada) ............................. 46
PASSENGER AIRBAG OFF indicator lamp (only USA) ................................... 41
Pedals ................................................. 144
Permanent display (on-board computer) .......................................... 171
Permanent four-wheel drive


see 4MATIC Plastic trim (cleaning instructions) . 241
Power supply (trailer) ....................... 159
Power washers .................................. 238
Power windows


see Side windows Product information ............................ 17
Program selector button .................. 137
Pulling away


Automatic transmission ................. 131


Radio


Changing stations (on-board computer) ...................................... 168
see separate operating instructions Range (on-board computer) ............. 166
Rear compartment


Setting the airflow ......................... 122
Setting the air vents ...................... 125


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12


Index


Rear fog lamp (display message) ..... 185
Rear seat backrest


Display message ............................ 193


Rear seat backrest (display message) ............................................ 193
Rear view camera


Function/notes ............................. 154


Rear view camera (cleaning instructions) ...................................... 240
Rear-view mirror


Anti-glare (manual) .......................... 97
Dipping (automatic) ......................... 98


Rear window heating


Malfunction .................................... 123
Switching on/off ........................... 123
Rear window wiper ........................... 114
Replacing the wiper blade .............. 115
Refueling ............................................ 140
Remote control


Programming (garage door opener) .......................................... 225


Malfunctions relevant to safety ........ 21


Reporting


Reserve fuel


Display message ............................ 189
Warning lamp ................................. 200


Restraint systems


see SRS Reversing lamp (display message) .. 185
Roadside Assistance (breakdown) .... 18
Roller blind


see Roller sunblind


Roller sunblind


Opening/closing .............................. 87
Panorama roof with power tilt/ sliding panel ..................................... 86
Roof carrier ................................ 213, 214
Roof lining and carpets (cleaning guidelines) ......................................... 242
Route


see Route guidance (on-board computer)


Route guidance (on-board computer) .......................................... 167


Safety


Children in the vehicle ..................... 55
Child restraint systems .................... 56
Occupant Classification System (OCS) ............................................... 41
Overview of occupant safety systems ........................................... 34


Safety systems


Seat backrest (rear)


see Driving safety systems


Folding forwards/back .................. 208


Seat belts


Adjusting the height ......................... 53
Belt force limiters ............................ 54
center rear-compartment seat ......... 53
Cleaning ......................................... 242
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines ............. 50
Releasing ......................................... 54
Safety guidelines ............................. 35
Special seat belt retractor ............... 58
Warning lamp ................................. 196
Warning lamp (function) ................... 54


Indicator lamp (Malfunction) ............ 95


Seat heating


Seats


Adjusting (electrically) ..................... 92
Adjusting the 4-way lumbar support ............................................ 94
Adjusting the head restraint ............ 93
Adjusting the lumbar support .......... 94
Cleaning the cover ......................... 242
Correct driver's seat position ........... 90
Important safety notes .................... 91
Storing settings (memory function) ........................................ 100
Switching seat heating on/off ......... 95
Sensors (cleaning instructions) ....... 240
Service indicator


see Service interval display Service interval display .................... 236


Displaying a service message (on- board computer) ............................ 237
Service menu (on-board computer) . 170


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Service products


Brake fluid ..................................... 298
Capacities ...................................... 295
Coolant (engine) ............................ 298
Engine oil ....................................... 297
Fuel ................................................ 296
Important safety notes .................. 294
Notes ............................................. 294
Refrigerant (air-conditioning system) .......................................... 298
Washer fluid ................................... 299


Settings


Factory (on-board computer) ......... 174
On-board computer ....................... 171
Shift ranges ....................................... 137
Side impact air bag ............................. 39
Side marker lamp (display message) ............................................ 185
Side windows


Convenience closing feature ............ 83
Convenience opening feature .......... 83
Important safety information ........... 81
Opening/closing .............................. 82
Resetting ......................................... 84
Troubleshooting ............................... 84


Sliding sunroof


Important safety information ........... 85
Troubleshooting ............................... 88
see Panorama roof with power tilt/sliding panel


SmartKey


Changing the battery ....................... 72
Changing the programming ............. 71
Checking the battery ................. 68, 72
Convenience closing feature ............ 83
Convenience opening feature .......... 83
Display message ............................ 193
Important safety notes .................... 68
Malfunction ...................................... 74
Starting the engine ........................ 131
Snow chains ...................................... 148
Socket ................................................ 217
Dashboard ..................................... 217
Luggage compartment ................... 217
Rear compartment ......................... 217


SOS


see mbrace


Spare wheel


Notes/data .................................... 289
Storage location ............................ 246
Stowing .......................................... 246
see Emergency spare wheel


Speedometer


Additional speedometer (on- board computer) ............................ 166
Segments ...................................... 163
Setting the unit (on-board computer) ...................................... 171


SRS (Supplemental Restraint System)


Display message ............................ 177
Introduction ..................................... 34
Warning lamp ................................. 199
Warning lamp (function) ................... 34


Standard display (on-board computer) .......................................... 166
Starting the engine


Important safety notes .................. 130


Station


see Radio Steering (display message) .............. 193
Steering wheel


Adjusting (electrically) ..................... 96
Adjusting (manually) ........................ 96
Buttons (on-board computer) ......... 163
Cleaning ......................................... 241
Important safety notes .................... 95
Memory function (storing settings) ........................................... 96
Storing settings (memory function) ........................................ 100


Stowage compartments


Armrest (under) ............................. 207
Glove box ....................................... 207


Stowage space


Cup holders ................................... 214
Important safety information ......... 206


Submenu (on-board computer)


Convenience .................................. 173
Factory setting ............................... 174
Instrument cluster ......................... 171
Lights ............................................. 172
Standard display ............................ 166
Time/Date ..................................... 171
Vehicle ........................................... 173


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Summer opening


see Convenience opening feature Sun visor ............................................ 215
Supplemental Restraint System


see SRS


Surround lighting (on-board computer) .......................................... 172
SUV


(Sport Utility Vehicle) ....................... 19
Switching off the alarm (ATA) ............ 65


Tachometer ........................................ 163
Tailgate


Display message ............................ 192
Emergency unlocking ....................... 81
Limiting the opening angle ............... 80
Tail lamp (display message) ............. 184
Taillight


see Tail lamps


Tank content


Fuel gauge ....................................... 26
Technical data ................................... 292
GLK 350 ........................................ 299
GLK 350 4MATIC ........................... 300
Tires/wheels ................................. 287


TELEAID


Call priority .................................... 223
Display message ............................ 177
Downloading destinations (COMAND) ..................................... 223
Emergency call .............................. 220
Important safety notes .................. 219
Locating a stolen vehicle ............... 224
MB info call button ........................ 222
Remote vehicle locking .................. 224
Roadside Assistance button .......... 221
Self-test ......................................... 219
System .......................................... 219
Vehicle remote unlocking .............. 223


Accepting a call ............................. 170
Display message ............................ 193
Menu (on-board computer) ............ 169
Number from the phone book ........ 170
Redialing ........................................ 170
Rejecting/ending a call ................. 170


Telephone


Telephone compartment .................. 207
Temperature


Coolant .......................................... 162
Outside temperature ...................... 163
Setting ........................................... 121


Theft deterrent locking system


Immobilizer ...................................... 65
Time (on-board computer) ................ 171
Tire pressure


Calling up (on-board computer) ..... 271
Checking manually ........................ 269
Display message ............................ 189
Maximum ....................................... 274
Notes ............................................. 267
Pressure loss warning .................... 269
Recommended ............................... 266


Tire pressure monitoring system


Function/notes ............................. 271
Restarting ...................................... 273
Warning lamp ................................. 202


Tires


Aspect ratio (definition) ................. 286
Average weight of the vehicle occupants (definition) .................... 284
Bar (definition) ............................... 284
Characteristics .............................. 284
Checking ........................................ 265
Cleaning ......................................... 266
Definition of terms ......................... 284
Direction of rotation ...................... 278
Distribution of the vehicle occupants (definition) .................... 287
DOT, Tire Identification Number (TIN) ............................................... 283
DOT (Department of Transportation) (definition) ............ 284
Flat tire .......................................... 247
GAWR (Gross Axle Weight Rating) (definition) ..................................... 285
GTW (Gross Trailer Weight) (definition) ..................................... 285
Guidelines to be observed ............. 265
GVW (Gross Vehicle Weight) (definition) ..................................... 285
GVWR (Gross Vehicle Weight Rating) (definition) ......................... 285
Increased vehicle weight due to optional equipment (definition) ...... 284


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Kilopascal (kPa) (definition) ........... 285
Labeling (overview) ........................ 280
Load bearing index (definition) ...... 286
Load index ..................................... 283
Load index (definition) ................... 285
Maximum loaded vehicle weight (definition) ..................................... 285
Maximum load on a tire (definition) ..................................... 286
Maximum permissible tire pressure (definition) ....................... 285
Maximum tire load ......................... 278
Maximum tire load (definition) ....... 285
Optional equipment weight (definition) ..................................... 286
PSI (pounds per square inch) (definition) ..................................... 286
Replacing ....................................... 280
Service life ..................................... 265
Sidewall (definition) ....................... 286
Speed index (definition) ................. 285
Storing ........................................... 266
Structure and characteristics (definition) ..................................... 284
Temperature .................................. 279
TIN (Tire Identification Number) (definition) ..................................... 286
Tire bead (definition) ...................... 286
Tire pressure (definition) ................ 286
Tire pressures (recommended) ...... 284
Tire size (data) ............................... 287
Tire size designation, load-bearing capacity, speed index .................... 281
Tire tread ....................................... 265
Tire tread (definition) ..................... 286
Total load limit (definition) ............. 287
Traction ......................................... 279
Traction (definition) ....................... 286
Tread wear ..................................... 279
TWR (permissible trailer drawbar noseweight) (definition) ................. 286
Uniform Tire Quality Grading Standards ...................................... 278
Uniform Tire Quality Grading Standards (definition) .................... 284
Unladen weight (definition) ............ 285
Wear indicator (definition) ............. 286
Wheel rim (definition) .................... 285


Tires and wheels (important safety information) ....................................... 264
Top Tether ............................................ 59
Towing


Important safety guidelines ........... 258
Installing the towing eye ................ 258
Removing the towing eye ............... 259


Towing a trailer


Driving tips .................................... 156


Trailer


Coupling up ................................... 157
Decoupling ..................................... 158
Display message ............................ 183
Power supply ................................. 159
Towing ........................................... 157


Trailer loads and drawbar noseweights ...................................... 158
Trailer towing .................................... 136
ESP® ................................................ 64
PARKTRONIC ................................. 153
Transfer case ..................................... 139
Transmission position display ......... 135
Transmission positions .................... 135
Trip computer (on-board computer) .......................................... 166
Trip odometer


Calling up ....................................... 166
Resetting (on-board computer) ...... 167


Automatic opening ..................... 78, 79


Trunk


Trunk lid


Opening/closing .............................. 78
Turn signal (display message) ......... 184
Turn signals ....................................... 104
TWR (permissible trailer drawbar noseweight) (definition) ................... 286
Type plate


see Vehicle identification plate


Unlocking


Emergency unlocking ....................... 77
From inside the vehicle (central unlocking button) ............................. 76


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SRS ................................................ 199
Tire pressure monitor .................... 202
Warranty ............................................ 292
Washer fluid reservoir


Removing/attaching ...................... 110
Wheel bolt tightening torque ........... 252
Wheel chock ...................................... 248
Wheels


Changing/replacing ....................... 280
Changing a wheel .......................... 247
Checking ........................................ 265
Cleaning ......................................... 238
Guidelines to be observed ............. 265
Mounting a wheel .......................... 250
Removing a wheel .......................... 250
Tightening torque ........................... 252
Wheel size/tire size ....................... 287


Window curtain air bag


Display message ............................ 178
Operation ......................................... 41


Windows


see Side windows Windows (cleaning instructions) ..... 239
Windshield


Defrosting ...................................... 122


Windshield washer fluid (display message) ............................................ 193
Windshield washer system


Adding washer fluid ....................... 235
Notes ............................................. 299


Windshield wipers


Important safety notes .................. 113
Replacing the wiper blades .... 114, 115
Switching on/off ........................... 113
Troubleshooting ............................. 116
Winter operation ............................... 149
Winter tires


M+S tires ....................................... 148


Wiper blades


Cleaning ......................................... 239


Vanity mirror


Vehicle


Sun visor ........................................ 215


Data acquisition ............................... 21
Emergency unlocking ....................... 77
Equipment ....................................... 17
Exterior view .................................... 24
Individual settings (on-board computer) ...................................... 171
Loading .......................................... 274
Lowering ........................................ 252
Maintenance .................................... 18
Parking up ..................................... 144
Raising ........................................... 248
Reporting problems ......................... 20
Towing away .................................. 258
Tow-starting ................................... 258
Transporting .................................. 260


Vehicle data


see Technical data


Vehicle identification number


see VIN Vehicle identification plate .............. 293
Vehicle tool kit .................................. 245
Video (DVD) ........................................ 169
Video DVD (on-board computer) ...... 169
VIN ...................................................... 293


Warning and indicator lamps


ABS ................................................ 197
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 201
ESP® .............................................. 198
ESP® OFF ....................................... 199
Fuel tank ........................................ 200
Overview .......................................... 27
PASSENGER AIRBAG OFF indicator lamp (only Canada) ........... 46
PASSENGER AIRBAG OFF indicator lamp (only USA) ................ 41
Reserve fuel ................................... 200
Seat belt ........................................ 196


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Product information


We recommend using genuine Mercedes- Benz parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitability for Mercedes-Benz vehicles. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. We cannot therefore be held responsible for them, even if in individual cases an official approval or authorization by governmental or other agencies should exist. The use of non-approved parts could affect your vehicle's operating safety. Mercedes- Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. In addition, you will receive advice about permissible technical modifications, and the parts will be professionally installed.


Operator's Manual Notes on the Operator's Manual This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings contained in this Operator's Manual. Ignoring them could result in damage to the vehicle or personal injury to you or others. Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.


Vehicle equipment This manual describes all the standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Note that your vehicle may not be equipped with all functions described. This also refers to safety-related systems and functions. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations. All the systems found in your vehicle are listed in the original purchase agreement of your vehicle. Should you have any questions concerning equipment and operation, please consult an authorized Mercedes-Benz Center. The Operating Instructions and the Maintenance Booklet are important documents and should be kept in the vehicle.


Service and vehicle operation Service and literature The Service and Warranty Information booklet contains detailed information about the warranties covering your vehicle. Your authorized Mercedes-Benz Center will replace and repair any factory-fitted parts based on the terms and conditions of the following warranties: RNew Vehicle Limited Warranty REmission System Warranty REmission Performance Warranty RCalifornia, Connecticut, Maine,


Massachusetts, New York, Pennsylvania, Rhode Island and Vermont


RState Warranty Enforcement Laws (Lemon


Laws)


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Information for customers in California Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles (approximately 29 000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs: (1) the same substantial defect or


malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair.


(2) the same substantial defect or


malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified Mercedes-Benz in writing of the need for its repair.


(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.


Please send your written notice to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350


Maintenance The Service and Warranty Information Booklet describes all necessary maintenance work that should be performed at regular intervals. Always have the Service and Warranty Information Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record each service in the Service and Warranty Information Booklet for you.


Roadside Assistance The Mercedes-Benz Roadside Assistance Program provides factory-trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. 1-800-FOR-MERCedes(1-800-367-6372) (USA) 1-800-387-0100 (Canada) For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure (in the USA) or the Roadside Assistance section of the Service and Warranty Information Booklet (in Canada) You will find both in your vehicle literature portfolio. In accordance with standard program guidelines, Roadside Assistance is prepared to provide vehicle service up until a reasonable distance from the next paved roadway. We will make every effort to assist in a breakdown situation. However, the accessibility of your vehicle will be determined by our authorized Mercedes-Benz Service technician or the tow service provider on a case-by-case basis. Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.


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Change of address or ownership In the event of a change of address, be sure to send in the "Change of Address Notice" found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator. If you bought this vehicle used, be sure to send in the "Notice of Purchase of Used Truck" found in the Service and Warranty Information Booklet, or call the Mercedes- Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes (1-800-367-6372) or Customer Service (in Canada) at 1-800-387-0100.


Vehicle operation outside the USA and Canada If you plan to operate your vehicle in foreign countries, please be aware that: RService facilities or replacement parts may


not be readily available.


RUnleaded gasoline for vehicles with


catalytic converters may not be available. The use of leaded fuels can damage the catalytic converter.


RGasoline may have a considerably lower octane rating. Improper fuel can cause engine damage.


Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details, consult an authorized Mercedes-Benz Center or write to one of the following addresses:


In the USA Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350


In Canada Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9


Sport Utility Vehicle G Warning! This Sport Utility Vehicle is designed for both on-road and off-road use. It can go places and perform tasks for which conventional 2-wheel drive passenger cars are not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which may occur on streets, highways and off-road use. This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle, and severe or fatal injury. Before you start to drive this vehicle, read the Operator’s Manual. Take time to become familiar with the driving characteristics of this vehicle. Be sure you are familiar with all vehicle controls. Learn how your vehicle handles on different road surfaces. Do not attempt sharp turns at excessive speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off-road or working the vehicle


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Introduction


hard, do not overload it. And, always wear your seat belts at all times. In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.


Operating safety Safety notes G Warning Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, any modifications made may produce an undesired effect on other systems. Electronic malfunctions could seriously impair the operating safety of your vehicle. Contact an authorized Mercedes-Benz Center for repairs or modifications to electronic components. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle. Some safety systems only function when the engine is running. You should therefore never turn off the engine while driving. G Warning Heavy blows against the vehicle underbody or tires/wheels may cause serious damage and impair the operating safety of your vehicle. Such blows can be caused, for example, by running over an obstacle, road debris or a pothole. If you feel a sudden significant vibration or ride disturbance, or you suspect that damage to your vehicle has occurred: Rturn on your hazard warning flashers. Rslow down carefully. Rdrive with caution to an area which is a safe


distance from the road.


Inspect the vehicle underbody and tires/ wheels for possible damage. If the vehicle appears unsafe, have it towed to the nearest


authorized Mercedes-Benz Center or other qualified maintenance or repair facility for further inspection or repairs.


Proper use of the vehicle To ensure proper use of the vehicle, you must familiarize yourself with the following information and rules: Rsafety notes in this Operator's Manual Rtechnical data in this Operator's Manual Rtraffic rules and regulations Rlaws and safety standards pertaining to


motor vehicles G Warning! Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. Do not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Removing warning labels may cause you and others to be unaware of certain risks which may result in an accident and/or personal injury.


Problems with your vehicle If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem with the Mercedes-Benz Center again or, if necessary, contact us at one of the following addresses.


In the USA Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350


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In Canada Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9


Reporting malfunctions relevant to safety For the USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor Vehicle Safety Act of 1966.


Reporting safety defects If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain additional information about vehicle safety from: http://www.safercar.gov.


Limited Warranty ! Follow the instructions in this manual


about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that arises from culpable contraventions against these instructions are not covered either by Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty of Daimler AG.


Data stored in the vehicle Information regarding electronic recording devices (Including California Code Supplement § 9951) Please note that your vehicle is equipped with devices that can record vehicle systems data. If your vehicle is equipped with mbrace2 data is transmitted in the event of an accident. This information serves, for example, to test vehicle systems after an accident and to continually improve vehicle safety. Daimler AG can access this data and submit it: Rfor safety research or vehicle diagnosis


purposes


Rwith the consent of the vehicle owner or


lessee


Rin response to an official request by law


enforcement or other government agency


Rfor use in arbitration of disputes that


involve Daimler AG, its subsidiaries or its sales and service organizations


Ras otherwise required or permitted by law Please observe the mbrace2 order agreement regarding further details on data that this system records and transmits.


2 The system is called TELEAID in Canada.


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Exterior view ....................................... 24
Cockpit ................................................. 25
Instrument cluster .............................. 26
Multifunction steering wheel ............. 28
Center console .................................... 29
Overhead control panel ...................... 30
Door control panel .............................. 31


23


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Exterior view


Exterior view


Function : Tailgate


Vehicle tool kit


; Rear window heating = Lights ? Fuel filler flap A Defrosting the windshield


Cleaning the windows


B Roof carrier


Sliding sunroof


Page


Function


C Exterior mirrors D Windshield wipers E Opening the hood


Engine oil Coolant


F Towing away G Tires and wheels


Flat tire


245
123
107
140
122
239
213
85


Page 97
113
232
233
234
258
264
247


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Cockpit


Cockpit


25


Function


: Cruise control lever ; Instrument cluster = Horn ? PARKTRONIC warning


display


A Overhead control panel B Operates the automatic

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