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Overview ........................................ 387
Blind Spot Assist
Activating/deactivating ................. 277
Display message ............................ 310
Notes/function .............................. 237
Trailer towing ................................. 239
see Active Blind Spot AssistBlueTEC
Adding DEF .................................... 181
BlueTEC (DEF) .................................... 4426
Index
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 293
Notes ............................................. 444Brake lamps
Changing bulbs .............................. 136
Display message ............................ 300Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 69
BAS .................................................. 67
BAS PLUS ........................................ 67
Brake fluid (notes) ......................... 444
Display message ............................ 287
Driving tips .................................... 187
High-performance brake system .... 188
Important safety notes .................. 187
Maintenance .................................. 188
Parking brake ................................ 184
Warning lamp ................................. 322Breakdown
see Flat tire see Towing away
Bulbs
see Changing bulbs
California
Important notice for retail customers and lessees .................... 25
Calling up a malfunction see Display messages
Car
see Vehicle
Care
360° camera ................................. 376
Carpets .......................................... 379
Car wash ........................................ 372
Display ........................................... 377
Exhaust pipe .................................. 376
Exterior lights ................................ 375
Gear or selector lever .................... 378
Interior ........................................... 377
Matte finish ................................... 374
Night View Assist Plus ................... 377
Notes ............................................. 371Paint .............................................. 373
Plastic trim .................................... 377
Power washer ................................ 373
Rear view camera .......................... 375
Roof lining ...................................... 379
Seat belt ........................................ 379
Seat cover ..................................... 378
Sensors ......................................... 375
Steering wheel ............................... 378
Trim pieces .................................... 378
Washing by hand ........................... 373
Wheels ........................................... 374
Windows ........................................ 374
Wiper blades .................................. 375
Wooden trim .................................. 378Cargo compartment cover
Notes/how to use ......................... 342
Cargo compartment enlargement
Important safety notes .................. 340
Cargo compartment floor
Opening/closing ............................ 343
Stowage well (under) ..................... 343
Cargo tie down rings ......................... 341Car keys
see SmartKey
Car wash (care) ................................. 372
CD player/CD changer (on-board computer) .......................................... 274
Center console
Lower section .................................. 37
Upper section .................................. 36Central locking
Automatic locking (on-board computer) ...................................... 280
Locking/unlocking (SmartKey) ........ 79Changing bulbs
Brake lamps ................................... 136
High-beam headlamps ................... 135
Important safety notes .................. 133
Low-beam headlamps .................... 134
Overview of bulb types .................. 133
Removing/replacing the cover (front wheel arch) .......................... 134Child-proof locks
Important safety notes .................... 65
Rear doors ....................................... 65Index
Children
In the vehicle ................................... 60
Restraint systems ............................ 60
Special seat belt retractor ............... 62Child seat
LATCH-type (ISOFIX) child seat anchors ............................................ 63
Top Tether ....................................... 63
Cigarette lighter ................................ 348Cleaning
Switching on/off ........................... 150
Switching residual heat on/off ...... 157
Switching the rear window defroster on/off ............................ 156
Switching the ZONE function on/ off .................................................. 155
Coat hooks ......................................... 343Cockpit
Overview .......................................... 32
see Instrument clusterMirror turn signal ........................... 375
Trailer tow hitch ............................. 376COLLISION PREVENTION ASSIST
Operation/notes .............................. 68
Climate control
COMAND
3-zone automatic climate control with additional rear-compartment climate control ............................... 148
Automatic climate control (3-zone) 146
Controlling automatically ............... 152
Cooling with air dehumidification . . 151
Defrosting the windows ................. 156
Defrosting the windshield .............. 155
Dual-zone automatic climate control ........................................... 143
Important safety notes .................. 142
Indicator lamp ................................ 152
Information on using 3-zone automatic climate control .............. 150
Maximum cooling .......................... 155
Notes on using automatic climate control ........................................... 145
Overview of systems ...................... 142
Problems with cooling with air dehumidification ............................ 152
Problem with the rear window defroster ........................................ 157
Rear control panel ......................... 146
Rear control panel (3-zone automatic climate control with additional rear-compartment climate control) ............................. 148
Setting the air distribution ............. 154
Setting the airflow ......................... 154
Setting the air vents ...................... 158
Setting the climate mode (AIR FLOW) ............................................ 153
Setting the temperature ................ 153
Switching air-recirculation mode on/off ............................................ 157ON&OFFROAD menu ..................... 256
see separate operating instructionsCOMAND display
Cleaning ......................................... 377
Combination switch .......................... 127Compass
Calling up ....................................... 363
Consumption statistics (on-board computer) .......................................... 271
Convenience closing feature .............. 93
Convenience opening feature ............ 93Coolant (engine)
Checking the level ......................... 369
Display message ............................ 303
Filling capacity ............................... 446
Important safety notes .................. 445
Temperature (on-board computer) . 282
Temperature gauge ........................ 267
Warning lamp ................................. 330Cooling
see Climate control
Cornering light function
Display message ............................ 299
Function/notes ............................. 129Crash-responsive emergency lighting ............................................... 133
Crosswind driving assistance ............ 73Cruise control
Activating ....................................... 196
Activation conditions ..................... 196
Cruise control lever ....................... 196
Deactivating ................................... 198
Display message ............................ 313
Driving system ............................... 1958
Index
Function/notes ............................. 196
Important safety notes .................. 195
Storing and maintaining current speed ............................................. 196Cup holder
Center console .............................. 345
Important safety notes .................. 344
Rear compartment ......................... 345
Temperature controlled ................. 345
Third row of seats .......................... 346
Customer Assistance Center (CAC) ... 28
Customer Relations Department ....... 28Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 301
Function/notes ............................. 124
Switching on/off (on-board computer) ...................................... 278Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 27
DEF
Adding ........................................... 181
Display message ............................ 306
Filling capacity ............................... 443
Important safety notes .................. 442Delayed switch-off
Exterior lighting (on-board computer) ...................................... 279
Interior lighting .............................. 280
Diagnostics connection ...................... 27
Diesel .................................................. 441
Differential locks (display message) 308
Digital speedometer ......................... 271DIRECT SELECT lever
see Automatic transmission
Display messages
ASSYST PLUS ................................ 370
Calling up (on-board computer) ..... 286
Driving systems ............................. 306
Engine ............................................ 303
General notes ................................ 286Hiding (on-board computer) ........... 286
KEYLESS-GO .................................. 319
Lights ............................................. 299
Safety systems .............................. 287
SmartKey ....................................... 319
Tires ............................................... 314
Vehicle ........................................... 316Distance display (on-board computer) .......................................... 276
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 332
Distance warning function
Activating/deactivating ................. 276
Function/notes ................................ 68
Warning lamp ................................. 332DISTRONIC PLUS
Activating ....................................... 200
Activation conditions ..................... 200
Cruise control lever ....................... 200
Deactivating ................................... 204
Display message ............................ 312
Displays in the multifunction display ........................................... 205
Driving tips .................................... 206
Function/notes ............................. 198
Important safety notes .................. 198
Setting the specified minimum distance ......................................... 204
Warning lamp ................................. 332Doors
Automatic locking (on-board computer) ...................................... 280
Automatic locking (switch) ............... 86
Central locking/unlocking (SmartKey) ....................................... 79
Control panel ................................... 40
Display message ............................ 317
Emergency locking ........................... 87
Emergency unlocking ....................... 86
Important safety notes .................... 84
Opening (from inside) ...................... 85
Overview .......................................... 84
Power closing feature ...................... 86
Drinking and driving ......................... 186Drive program
Automatic ...................................... 173
Display (DIRECT SELECT lever) ...... 169Index
Manual ........................................... 175
Off-road program (vehicles without the ON&OFFROAD package) ........................................ 252
Off-road program (vehicles with the ON&OFFROAD package) .......... 252
SETUP (on-board computer) .......... 283
see On-road programsDriver's door see Doors
Driving abroad
Mercedes-Benz Service ................. 371
Symmetrical low beam .................. 124Blind Spot Assist ............................ 237
Cruise control ................................ 195
Display message ............................ 306
DISTRONIC PLUS ........................... 198
HOLD function ............................... 211
Lane Keeping Assist ...................... 239
Level control (vehicles with AIRMATIC package) ....................... 213
Level control (vehicles with the ON&OFFROAD package) ................ 207
On-road programs .......................... 247
PARKTRONIC ................................. 217
Rear view camera .......................... 225Driving in mountainous terrain
Driving tips
Approach/departure angle ............ 194
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
4ETS (Electronic Traction System) ... 71
ABS (Anti-lock Braking System) ....... 66
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 69
BAS (Brake Assist System) .............. 67
BAS PLUS (Brake Assist System PLUS) ............................................... 67
COLLISION PREVENTION ASSIST .... 68
Distance warning function ............... 68
Electronic brake force distribution ... 73
ESP® (Electronic Stability Program) . 70
Important safety information ........... 66
Overview .......................................... 66
PRE-SAFE® Brake ............................. 73
STEER CONTROL ............................. 75Driving systems
360°camera .................................. 229
Active Blind Spot Assist ................. 241
Active Curve System ...................... 213
Active Driving Assistance package 241
Active Lane Keeping Assist ............ 245
Active Parking Assist ..................... 221
ADS ............................................... 212
AIRMATIC package ........................ 212
AMG adaptive sport suspension system ........................................... 216
ATTENTION ASSIST ........................ 234Automatic transmission ................. 172
Brakes ........................................... 187
Break-in period .............................. 162
DISTRONIC PLUS ........................... 206
Downhill gradient ........................... 187
Drinking and driving ....................... 186
Driving abroad ............................... 124
Driving in winter ............................. 190
Driving on flooded roads ................ 189
Driving on sand .............................. 193
Driving on wet roads ...................... 189
Driving over obstacles ................... 193
Exhaust check ............................... 186
Fuel ................................................ 186
General .......................................... 186
Hydroplaning ................................. 189
Icy road surfaces ........................... 190
Limited braking efficiency on salted roads ................................... 188
Off-road driving .............................. 191
Off-road fording ............................. 189
Snow chains .................................. 403
Symmetrical low beam .................. 124
Tire ruts ......................................... 193
Towing a trailer .............................. 257
Traveling uphill ............................... 194
Wet road surface ........................... 187DSR (Downhill Speed Regulation)
Display message ............................ 309
Function/notes ............................. 250DVD audio
Operating (on-board computer) ..... 274
DVD video
Operating (on-board computer) ..... 274
10
Index
EASY-ENTRY feature
Activating/deactivating ................. 281
Function/notes ............................. 117EASY-EXIT feature
Crash-responsive ........................... 118
Function/notes ............................. 117
Switching on/off ........................... 281EBD (electronic brake force
distribution)
Display message ............................ 289
Function/notes ................................ 73Electronic Stability Program
see ESP® (Electronic Stability Program)
Emergency release
Driver's door .................................... 86
Vehicle ............................................. 86Emergency spare wheel
Important safety notes .................. 434
Points to remember ....................... 434
Removing ....................................... 435
Storage location ............................ 435
Technical data ............................... 436Emergency Tensioning Devices
Function ........................................... 59
Safety guidelines ............................. 43Emergency unlocking
Tailgate ............................................ 91
Emissions control
Service and warranty information .... 24
Engine
Check Engine warning lamp ........... 329
Display message ............................ 303
Engine number ............................... 439
Irregular running ............................ 168
Jump-starting ................................. 391
Starting problems .......................... 168
Starting the engine with the SmartKey ....................................... 165
Starting with KEYLESS-GO ............. 165
Switching off .................................. 184
Tow-starting (vehicle) ..................... 396Engine electronics
Problem (malfunction) ................... 168
Engine oil
Checking the oil level ..................... 367
Checking the oil level using the dipstick .......................................... 368
Display message ............................ 304
Filling capacity ............................... 444
Notes about oil grades ................... 443
Notes on oil level/consumption .... 367
Temperature (on-board computer) . 282
Viscosity ........................................ 444ESP® (Electronic Stability
Program)
4ETS ................................................ 71
AMG menu (on-board computer) . . . 283
Deactivating/activating ................... 72
Display message ............................ 287
Function/notes ................................ 70
Important safety information ........... 71
Trailer stabilization ........................... 72
Warning lamp ................................. 325
Exhaust check ................................... 186
Exhaust pipe (cleaning instructions) 376Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 118
Dipping (automatic) ....................... 119
Folding in/out (automatically) ....... 119
Folding in/out (electrically) ........... 119
Folding in when locking (on-board computer) ...................................... 281
Out of position (troubleshooting) ... 119
Setting ........................................... 119
Storing settings (memory function) 121
Storing the parking position .......... 120
Eyeglasses compartment ................. 338Filler cap
see Fuel filler flap
First-aid kit ......................................... 382
Flat tire
MOExtended tires .......................... 384
Preparing the vehicle ..................... 383
TIREFIT kit ...................................... 385
Floormats ........................................... 363Adding ........................................... 368
Additives ........................................ 444Folding the rear bench seat forwards/back .................................. 340
Index
11
Fording
Off-road ......................................... 189
On flooded roads ........................... 189GTW (Gross Trailer Weight) (definition) ......................................... 421
Fuel
Additives ........................................ 441
Consumption statistics .................. 271
Displaying the current consumption .................................. 271
Displaying the range ...................... 271
Driving tips .................................... 186
Fuel gauge ............................... 33, 267
Grade (gasoline) ............................ 440
Important safety notes .................. 440
Low outside temperatures ............. 442
Premium-grade unleaded gasoline . 440
Problem (malfunction) ................... 180
Quality (diesel) ............................... 441
Refueling ........................................ 177
Tank content/reserve fuel ............. 440Fuel filler flap
Opening/closing ............................ 178
Fuel filter (display message) ............ 305Fuel level
Calling up the range (on-board computer) ...................................... 271
Fuel tank
Capacity ........................................ 440
Problem (malfunction) ................... 180Fuses
Allocation chart ............................. 396
Before changing ............................. 396
Dashboard fuse box ....................... 396
Fuse box in the engine compartment ................................. 397
Fuse box under rear bench seat .... 397
Important safety notes .................. 396Garage door opener
Clearing the memory ..................... 362
Important safety notes .................. 360
Opening/closing the garage door .. 362
Programming (button in the rear- view mirror) ................................... 360
Gear indicator (on-board computer) 282
Genuine parts ...................................... 23
Glove box ........................................... 337Handbrake inspection
see Parking brake
Hazard warning lamps ...................... 128
Headlamps
Adding fluid to cleaning system ..... 370
Cleaning system (function) ............ 129
Cleaning system (notes) ................ 446
Fogging up ..................................... 131
see Automatic headlamp modeHead restraints
Adjusting ....................................... 104
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 105
Adjusting (rear) .............................. 106
Installing/removing (rear) .............. 106
Luxury ............................................ 105Heating
see Climate control
High-beam headlamps
Changing bulbs .............................. 135
Display message ............................ 300
Switching Adaptive Highbeam Assist on/off ................................. 130
Switching on/off ........................... 128
Hill start assist .................................. 166HOLD function
Deactivating ................................... 212
Display message ............................ 309
Function/notes ............................. 211Hood
Closing ........................................... 367
Display message ............................ 317
Important safety notes .................. 366
Opening ......................................... 366
Hydroplaning ..................................... 189Ignition lock
see Key positions
Immobilizer .......................................... 75
Indicator lamps
see Warning and indicator lamps
12
Index
Insect protection on the radiator .... 367
Instrument cluster
Overview .................................. 33, 267
Warning and indicator lamps ... 34, 320
Instrument cluster lighting .............. 267
Interior lighting ................................. 131
Automatic control .......................... 132
Delayed switch-off (on-board computer) ...................................... 280
Emergency lighting ........................ 133
Manual control ............................... 132
Overview ........................................ 131
Reading lamp ................................. 131
Setting the brightness of the ambient lighting (on-board computer) ...................................... 279
Setting the color of the ambient lighting (on-board computer) ......... 279Jack
Storage location ............................ 382
Using ............................................. 425
Jump starting (engine) ...................... 391KEYLESS-GO
Convenience closing feature ............ 94
Display message ............................ 319
Locking ............................................ 79
Start/Stop button .......................... 163
Starting the engine ........................ 165
Unlocking ......................................... 79Key positions
KEYLESS-GO .................................. 163
SmartKey ....................................... 163Kickdown
Driving tips .................................... 172
Manual drive program .................... 176
Knee bag .............................................. 47Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 277
Display message ............................ 310
Function/information .................... 239
see Active Lane Keeping AssistLap time (RACETIMER) ...................... 283
LATCH-type (ISOFIX) child seat anchors ................................................ 63
Level control (display message) ...... 307Level control (vehicles with
AIRMATIC package)
Basic settings ................................ 214
Function/notes ............................. 213
Important safety notes .................. 213Level control (vehicles with the
ON&OFFROAD package)
Basic settings ................................ 208
Function/notes ............................. 207
Important safety notes .................. 207License plate lamp (display message) ............................................ 301
Light function, active
Display message ............................ 302
Lighting
Light switch ................................... 124
Lights
Activating/deactivating the interior lighting delayed switch-off . 280
Active light function ....................... 129
Automatic headlamp mode ............ 124
Cornering light function ................. 129
Driving abroad ............................... 124
Hazard warning lamps ................... 128
High beam flasher .......................... 128
High-beam headlamps ................... 128
Low-beam headlamps .................... 125
Parking lamps ................................ 126
Rear fog lamp ................................ 126
Setting the brightness of the ambient lighting (on-board computer) ...................................... 279
Setting the color of the ambient lighting (on-board computer) ......... 279
Standing lamps .............................. 127
Switching Adaptive Highbeam Assist on/off ................................. 279
Switching the daytime running lamps on/off (on-board computer) 278Index
13
Switching the exterior lighting delayed switch-off on/off (on- board computer) ............................ 279
Switching the surround lighting on/off (on-board computer) .......... 279
Turn signals ................................... 127
see Changing bulbs see Interior lightingLight sensor (display message) ....... 302
Loading guidelines ............................ 336Locking
see Central locking
Locking (doors)
Automatic ........................................ 86
Emergency locking ........................... 87
From inside (central locking button) ............................................. 85Locking centrally
see Central locking
Locking verification signal (on- board computer) ............................... 280
Low-beam headlamps
Changing bulbs .............................. 134
Display message ............................ 299
Setting for driving abroad (symmetrical) ................................. 124
Switching on/off ........................... 125LOW RANGE
Display message ............................ 308
Off-road gear ................................. 254
LOW RANGE off-road gear ................ 254Lumbar support
Adjusting (on the seat) .................. 112
Luxury head restraints ..................... 105Downloading routes ....................... 359
Emergency call .............................. 352
Geo fencing ................................... 359
Important safety notes .................. 351
Locating a stolen vehicle ............... 358
MB info call button ........................ 354
Remote vehicle locking .................. 357
Roadside Assistance button .......... 354
Search & Send ............................... 356
Self-test ......................................... 352
Speed alert .................................... 359
System .......................................... 352
Triggering the vehicle alarm ........... 360
Vehicle remote malfunction diagnosis ....................................... 358
Vehicle remote unlocking .............. 357Mechanical key
Function/notes ................................ 80
Locking vehicle ................................ 87
Unlocking the driver's door .............. 86
Memory card (audio) ......................... 274
Memory function ............................... 121Message memory (on-board computer) .......................................... 286
Messages
see Display messages
Mirrors
see Exterior mirrors see Rear-view mirror see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 274
Modifying the programming (SmartKey) ........................................... 80
MOExtended tires .............................. 384Mounting wheels
M+S tires ............................................ 402
Maintenance
see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 374
mbrace
Call priority .................................... 355
Display message ............................ 293
Downloading destinations (COMAND) ..................................... 355Lowering the vehicle ...................... 428
Mounting a new wheel ................... 427
Raising the vehicle ......................... 425
Removing a wheel .......................... 427
Securing the vehicle against rolling away ................................... 424MP3
Operation ....................................... 274
see separate operating instructionsMultifunction display
Function/notes ............................. 269
Permanent display ......................... 27814
Index
Multifunction steering wheel
Operating the on-board computer . 268
Overview .......................................... 35Navigation
Menu (on-board computer) ............ 272
see separate operating instructionsNight View Assist Plus
Activating/deactivating ................. 235
Cleaning ......................................... 377
Problem (malfunction) ................... 237
Notes on breaking-in a new vehicle 162Occupant Classification System
(OCS)
Faults ............................................... 53
Operation ......................................... 48
System self-test ............................... 51Occupant safety
Children in the vehicle ..................... 60
Important safety notes .................... 42OCS
Faults ............................................... 53
Operation ......................................... 48
System self-test ............................... 51Off-road driving
Checklist after driving off-road ...... 192
Checklist before driving off-road .... 192
General information ....................... 191
Important safety notes .................. 191
Traveling uphill ............................... 194Off-road program (vehicles
without the ON&OFFROAD
package)
Function/notes ............................. 252
LOW RANGE off-road gear ............. 254
Off-road 4ETS .................................. 71
Off-road ABS .................................... 67
Off-road ESP® .................................. 72
Off-road program (vehicles without the ON&OFFROAD package) ........................................ 252
Off-road programs (vehicles with the ON&OFFROAD package) .......... 252Oil
see Engine oil
On and Offroad menu (on-board computer) .......................................... 282
On-board computer
AMG menu ..................................... 282
Assistance menu ........................... 276
Audio menu ................................... 273
Convenience submenu .................. 281
Displaying a service message ........ 371
Display messages .......................... 286
DISTRONIC PLUS ........................... 205
Factory settings submenu ............. 282
Important safety notes .................. 266
Instrument cluster submenu .......... 278
Lighting submenu .......................... 278
Menu overview .............................. 270
Message memory .......................... 286
Navigation menu ............................ 272
On and Offroad menu .................... 282
Operation ....................................... 268
RACETIMER ................................... 283
Service menu ................................. 277
Settings menu ............................... 278
Standard display ............................ 270
Telephone menu ............................ 274
Trip menu ...................................... 270
Vehicle submenu ........................... 280
Video DVD operation ..................... 274Off-road programs (vehicles with
On-road programs
the ON&OFFROAD package)
Displays in the COMAND display ... 256
Function/notes ............................. 252
Off-road program 1 ........................ 253
Off-road program 2 ........................ 253Off-road system
4MATIC .......................................... 250
DSR ............................................... 250AUTO program ............................... 248
Function/notes ............................. 247
Snow program ............................... 249
SPORT program ............................. 248
Trailer program .............................. 249Opening and closing the side trim panels ................................................. 135
Operating system
see On-board computer
Index
15
Outside temperature display ........... 268
Overhead control panel ...................... 39Power closing feature ......................... 86
Power washers .................................. 373Override feature
Power windows
Rear side windows ........................... 65
see Side windows
PRE-SAFE® (anticipatory occupant
protection)
Paint code number ............................ 438
Paintwork (cleaning instructions) . . . 373
Panic alarm .......................................... 42Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 98
Opening/closing the roller sunblind ........................................... 99
Problem (malfunction) ................... 100
Resetting ......................................... 99Panorama sliding sunroof
Important safety notes .................... 96
Parking ............................................... 183
Important safety notes .................. 183
Parking brake ................................ 184
Position of exterior mirror, front- passenger side ............................... 120
Rear view camera .......................... 225
see PARKTRONICParking aid
Active Parking Assist ..................... 221
see Exterior mirrors see PARKTRONICParking brake
Display message ............................ 290
Electric parking brake .................... 184
Warning lamp ................................. 328Parking lamps
Switching on/off ........................... 126
PARKTRONIC
Deactivating/activating ................. 219
Driving system ............................... 217
Function/notes ............................. 217
Important safety notes .................. 217
Problem (malfunction) ................... 221
Range of the sensors ..................... 218
Trailer towing ................................. 220
Warning display ............................. 219PASSENGER AIR BAG OFF indicator lamp ...................................................... 48
Plastic trim (cleaning instructions) . 377Display message ............................ 293
Operation ......................................... 54PRE-SAFE® Brake
Activating/deactivating ................. 276
Display message ............................ 295
Function/notes ................................ 73
Warning lamp ................................. 332
Program selector button .................. 173Protection of the environment
General notes .................................. 23
Pulling away
Trailer ............................................ 166
Pulling away (automatic transmission) ..................................... 165
Qualified specialist workshop ........... 28
RACETIMER (on-board computer) .... 283
Radar sensor system
Activating/deactivating ................. 281
Display message ............................ 309
Radiator cover ................................... 367Radio
Selecting a station ......................... 273
see separate operating instructionsRadio-controlled devices (installing) 363
Reading lamp ..................................... 131Rear compartment
Exit/entry position (3rd row of seats) ............................................. 108
Setting the air vents ...................... 159Rear fog lamp
Switching on/off ........................... 126
Rear seats
Adjusting ....................................... 107
Display message ............................ 31816
Index
Rear view camera
Cleaning instructions ..................... 375
Function/notes ............................. 225
Switching on/off ........................... 226Rear-view mirror
Anti-glare (manual) ........................ 118
Dipping (automatic) ....................... 119Rear window defroster
Problem (malfunction) ................... 157
Switching on/off ........................... 156Rear window wiper
Replacing the wiper blade .............. 138
Switching on/off ........................... 137Refueling
Fuel gauge ............................... 33, 267
Important safety notes .................. 177
Refueling process .......................... 178
see FuelRemote control
Programming (garage door opener) 360
Reporting safety defects .................... 28Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 305
Warning lamp ................................. 329
see FuelResidual heat (climate control) ........ 157
Restraint system
see SRS (Supplemental Restraint System)
Reversing lamps (display message) 301
Roadside Assistance (breakdown) .... 25Roller sunblind
Panorama roof with power tilt/ sliding panel ..................................... 98
Rear side windows ......................... 347
Roof carrier ........................................ 344Roof lining and carpets (cleaning guidelines) ......................................... 379
Roof load (maximum) ........................ 446Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 272
Safety
Children in the vehicle ..................... 60
Child restraint systems .................... 60
Occupant Classification System (OCS) ............................................... 48Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front- passenger seat belt ......................... 57
Adjusting the height ......................... 57
Belt force limiters ............................ 59
Cleaning ......................................... 379
Correct usage .................................. 55
Emergency Tensioning Devices ........ 59
Fastening ......................................... 56
Important safety guidelines ............. 54
Releasing ......................................... 58
Safety guidelines ............................. 43
Switching belt adjustment on/off (on-board computer) ...................... 281
Warning lamp ................................. 321
Warning lamp (function) ................... 58Seats
Adjusting (electrically) ................... 104
Adjusting the head restraint .......... 104
Cleaning the cover ......................... 378
Correct driver's seat position ........ 102
Entry position (3rd row of seats) .... 109
Exit position (3rd row of seats) ...... 110
Folding down/up (third row of seats) ............................................. 107
Folding the 2nd row of seats forward electrically ........................ 111
Folding the 2nd row of seats forward manually ........................... 108
Folding the rear bench seat forwards/back ............................... 340
Important safety notes .................. 103
Overview ........................................ 103
Seat heating problem .................... 114
Seat ventilation problem ................ 115
Storing settings (memory function) 121
Switching seat heating on/off ....... 112
Switching seat ventilation on/off . . 114Index
17
Selector lever
Cleaning ......................................... 378
Sensors (cleaning instructions) ....... 375
Service menu (on-board computer) . 277Service products
Brake fluid ..................................... 444
Coolant (engine) ............................ 445
DEF special additives ..................... 442
Engine oil ....................................... 443
Fuel ................................................ 440
Important safety notes .................. 439
Washer fluid ................................... 446Settings
Factory (on-board computer) ......... 282
On-board computer ....................... 278
Setting the air distribution ............... 154
Setting the airflow ............................ 154
SETUP (on-board computer) ............. 283
Side impact air bag ............................. 47Side marker lamp (display message) ............................................ 301
Side windows
Cleaning ......................................... 374
Convenience closing feature ............ 93
Convenience opening feature .......... 93
Hinged side windows ....................... 93
Important safety information ........... 91
Opening/closing .............................. 92
Overview .......................................... 91
Problem (malfunction) ..................... 96
Resetting ......................................... 95Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 163
Problem (malfunction) ..................... 83
Starting the engine ........................ 165Snow chains
Information .................................... 403
Snow drive program ....................... 249Sockets
Center console .............................. 349
General notes ................................ 348
Luggage compartment ................... 349
Rear compartment ......................... 349Spare wheel
see Emergency spare wheel
Specialist workshop ............................ 28
Special seat belt retractor .................. 62Speed, controlling
see Cruise control
Speedometer
Digital ............................................ 271
In the Instrument cluster ......... 33, 267
Segments ...................................... 268
Selecting the unit of measurement 278
see Instrument clusterSRS (Supplemental Restraint
System)
Display message ............................ 295
Introduction ..................................... 43
Warning lamp ................................. 328
Warning lamp (function) ................... 43Sliding sunroof
Standing lamps
Important safety notes .................... 96
Opening/closing .............................. 97
Problem (malfunction) ................... 100
Resetting ......................................... 98
see Panorama roof with power tilt/sliding panelDisplay message ............................ 301
Switching on/off ........................... 127
Starting (engine) ................................ 165
STEER CONTROL .................................. 75
Steering (display message) .............. 318Steering wheel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 94
Convenience opening feature .......... 93
Display message ............................ 319
Door central locking/unlocking ....... 79
Important safety notes .................... 78
Loss ................................................. 83Adjusting (electrically) ................... 116
Adjusting (manually) ...................... 115
Button overview ............................... 35
Buttons (on-board computer) ......... 268
Cleaning ......................................... 378
Important safety notes .................. 115
Paddle shifters ............................... 173
Steering wheel heating .................. 116
Storing settings (memory function) 12118
Index
Steering wheel heating
Problem (malfunction) ................... 117
Switching on/off ........................... 116
Steering wheel paddle shifters ........ 173
Stopwatch (RACETIMER) ................... 283
Stowage areas ................................... 336Opening dimensions ...................... 446
Power closing .................................. 86Tail lamps
Display message ............................ 300
Tank content
Fuel gauge ............................... 33, 267
Stowage compartments
Technical data
Armrest (under) ............................. 338
Center console .............................. 338
Cup holders ................................... 344
Eyeglasses compartment ............... 338
Glove box ....................................... 337
Important safety information ......... 337
Stowage net ................................... 339
Stowage net ....................................... 339Stowage space
Center console (rear) ..................... 338
Summer tires ..................................... 402
Sun visor ............................................ 346Supplemental Restraint System
see SRS (Supplemental Restraint System)
Surround lighting (on-board computer) .......................................... 279
Suspension tuning
AMG adaptive sport suspension system ........................................... 217
SETUP (on-board computer) .......... 283SUV
(Sport Utility Vehicle) ....................... 26
Switching air-recirculation mode on/off ................................................. 157
Switching off the alarm (ATA) ............ 76Tachometer ........................................ 268
Tailgate
Display message ............................ 317
Emergency unlocking ....................... 91
Important safety notes .................... 87
Limiting the opening angle ............... 91
Opening/closing (automatically from inside) ...................................... 90
Opening/closing (automatically from outside) ................................... 89
Opening/closing (from outside) ....... 88Capacities ...................................... 439
Emergency spare wheel ................. 436
Information .................................... 438
Tires/wheels ................................. 428
Trailer loads ................................... 449
Vehicle data ................................... 446TELEAID
Call priority .................................... 355
Downloading destinations (COMAND) ..................................... 355
Downloading routes ....................... 359
Emergency call .............................. 352
Geo fencing ................................... 359
Important safety notes .................. 351
Locating a stolen vehicle ............... 358
MB info call button ........................ 354
Remote vehicle locking .................. 357
Roadside Assistance button .......... 354
Search & Send ............................... 356
Self-test ......................................... 352
Speed alert .................................... 359
System .......................................... 352
Triggering the vehicle alarm ........... 360
Vehicle remote malfunction diagnosis ....................................... 358
Vehicle remote unlocking .............. 357Telephone
Accepting a call ............................. 275
Display message ............................ 318
Menu (on-board computer) ............ 274
Number from the phone book ........ 275
Redialing ........................................ 275
Rejecting/ending a call ................. 275Temperature
Coolant .......................................... 267
Coolant (on-board computer) ......... 282
Engine oil (on-board computer) ...... 282
Outside temperature ...................... 268
Setting (climate control) ................ 153Index
19
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 76
Immobilizer ...................................... 75
Through-loading ................................ 339Time
see separate operating instructions
Timing (RACETIMER) ......................... 283
TIREFIT kit .......................................... 385Tire pressure
Calling up (on-board computer) ..... 408
Checking manually ........................ 407
Display message ............................ 314
Maximum ....................................... 406
Notes ............................................. 405
Not reached (TIREFIT) .................... 386
Reached (TIREFIT) .......................... 386
Recommended ............................... 404Tire pressure loss warning
system
Important safety notes .................. 407
Restarting ...................................... 408Tire pressure monitoring system
Checking the tire pressure electronically ................................. 410
Function/notes ............................. 408
Restarting ...................................... 411
Warning lamp ................................. 333
Warning message .......................... 411Tires
Aspect ratio (definition) ................. 422
Average weight of the vehicle occupants (definition) .................... 421
Bar (definition) ............................... 420
Changing a wheel .......................... 423
Characteristics .............................. 420
Checking ........................................ 401
Definition of terms ......................... 420
Direction of rotation ...................... 424
Display message ............................ 314
Distribution of the vehicle occupants (definition) .................... 423
DOT, Tire Identification Number (TIN) ............................................... 420
DOT (Department of Transportation) (definition) ............ 421
GAWR (Gross Axle Weight Rating) (definition) ..................................... 421GTW (Gross Trailer Weight) (definition) ..................................... 421
GVW (Gross Vehicle Weight) (definition) ..................................... 421
GVWR (Gross Vehicle Weight Rating) (definition) ......................... 421
Important safety notes .................. 400
Increased vehicle weight due to optional equipment (definition) ...... 421
Kilopascal (kPa) (definition) ........... 421
Labeling (overview) ........................ 417
Load bearing index (definition) ...... 422
Load index ..................................... 419
Load index (definition) ................... 422
M+S tires ....................................... 402
Maximum loaded vehicle weight (definition) ..................................... 421
Maximum load on a tire (definition) 422
Maximum permissible tire pressure (definition) ....................... 422
Maximum tire load ......................... 419
Maximum tire load (definition) ....... 422
MOExtended tires .......................... 402
Optional equipment weight (definition) ..................................... 422
PSI (pounds per square inch) (definition) ..................................... 422
Replacing ....................................... 423
Service life ..................................... 402
Sidewall (definition) ....................... 422
Speed rating (definition) ................ 421
Storing ........................................... 424
Structure and characteristics (definition) ..................................... 420
Temperature .................................. 416
TIN (Tire Identification Number) (definition) ..................................... 422
Tire bead (definition) ...................... 422
Tire pressure (definition) ................ 422
Tire pressures (recommended) ...... 421
Tire size (data) ............................... 428
Tire size designation, load-bearing capacity, speed rating .................... 417
Tire tread ....................................... 401
Tire tread (definition) ..................... 422
Total load limit (definition) ............. 423
Traction ......................................... 416
Traction (definition) ....................... 42320
Index
Tread wear ..................................... 416
TWR (permissible trailer drawbar noseweight) (definition) ................. 423
Uniform Tire Quality Grading Standards ...................................... 415
Uniform Tire Quality Grading Standards (definition) .................... 421
Unladen weight (definition) ............ 422
Wear indicator (definition) ............. 423
Wheel rim (definition) .................... 421
see Flat tireTop Tether ............................................ 63
Towing
Important safety guidelines ........... 393
Installing the towing eye ................ 394
Removing the towing eye ............... 395Towing a trailer
Active Parking Assist ..................... 225
Axle load, permissible .................... 449
Cleaning the trailer tow hitch ......... 376
Coupling up a trailer ...................... 260
Decoupling a trailer ....................... 262
Driving tips .................................... 257
ESP® (Electronic Stability Program) . 72
Important safety notes .................. 257
Installing the ball coupling ............. 259
Mounting dimensions .................... 448
Power supply ................................. 264
Pulling away with a trailer .............. 166
Removing the ball coupling ............ 263
Shift range ..................................... 172
Storing the ball coupling ................ 263
Trailer drive program ..................... 249
Trailer loads ................................... 449PARKTRONIC ................................. 220
Permissible trailer loads and drawbar noseweights ..................... 263
Transfer case ..................................... 177Transmission
see Automatic transmission
Transmission position display ......... 169
Transmission position display (DIRECT SELECT lever) ...................... 169
Transporting the vehicle .................. 395Traveling uphill
Brow of hill ..................................... 195
Driving downhill ............................. 195
Maximum gradient-climbing capability ....................................... 195
Trim pieces (cleaning instructions) . 378
Trip computer (on-board computer) 271Trip odometer
Calling up ....................................... 270
Resetting (on-board computer) ...... 272
see Trip odometerTrunk
see Tailgate
Turn signals
Display message ............................ 299
Switching on/off ........................... 127TWR (Tongue Weight Rating) (definition) ......................................... 423
Type identification plate
see Vehicle identification plate
Unlocking
Emergency unlocking ....................... 86
From inside the vehicle (central unlocking button) ............................. 85Towing away
With both axles on the ground ....... 395
Tow-starting
Emergency engine starting ............ 396
Important safety notes .................. 393Trailer coupling
see Towing a trailer
Trailer loads and drawbar noseweights ...................................... 263
Trailer towing
Active Blind Spot Assist ................. 244
Active Lane Keeping Assist ............ 247
Blind Spot Assist ............................ 239Vanity mirror (in the sun visor) ........ 346
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 316
Equipment ....................................... 24
Individual settings .......................... 278
Limited Warranty ............................. 29Index
21
Loading .......................................... 412
Locking (in an emergency) ............... 87
Locking (SmartKey) .......................... 79
Lowering ........................................ 428
Maintenance .................................... 25
Parking for a long period ................ 186
Pulling away ................................... 165
Raising ........................................... 425
Reporting problems ......................... 28
Securing from rolling away ............ 424
Towing away .................................. 393
Transporting .................................. 395
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ...................... 79
Vehicle data ................................... 446Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 446
Vehicle dimensions ........................... 446
Vehicle emergency locking ................ 87Vehicle identification number
see VIN
Vehicle identification plate .............. 438
Vehicle level
AMG adaptive sport suspension system ........................................... 216
Vehicle level (display message) ....... 306Vehicle maintenance see ASSYST PLUS
PASSENGER AIR BAG OFF indicator lamp .................................. 48
Reserve fuel ................................... 329
Seat belt ........................................ 321
SRS ................................................ 328
Tire pressure monitor .................... 333
Warranty ............................................ 438Washer fluid
Display message ............................ 318
Wheel bolt tightening torque ........... 428
Wheel chock ...................................... 424Wheels
Changing a wheel .......................... 423
Checking ........................................ 401
Cleaning ......................................... 374
Cleaning (warning) ......................... 424
Emergency spare wheel ................. 434
Important safety notes .................. 400
Interchanging/changing ................ 423
Mounting a new wheel ................... 427
Mounting a wheel .......................... 424
Overview ........................................ 400
Removing a wheel .......................... 427
Storing ........................................... 424
Tightening torque ........................... 428
Wheel size/tire size ....................... 428Window curtain air bag
Display message ............................ 296
Operation ......................................... 48Vehicle tool kit .................................. 382
Windows
Video
Operating the DVD ......................... 274
VIN ...................................................... 438Warning and indicator lamps
ABS ................................................ 323
Brakes ........................................... 322
Check Engine ................................. 329
Coolant .......................................... 330
Distance warning ........................... 332
DISTRONIC PLUS ........................... 332
ESP® .............................................. 325
ESP® OFF ....................................... 326
Fuel tank ........................................ 329
Overview .................................. 34, 320see Side windows
Windshield
Defrosting ...................................... 155
Infrared reflective .......................... 363Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 370
Notes ............................................. 446Windshield wipers
Problem (malfunction) ................... 139
Rear window wiper ........................ 137
Replacing the wiper blades ............ 137
Switching on/off ........................... 136Winter driving
Slippery road surfaces ................... 190
Snow chains .................................. 40322
Index
Winter operation
General notes ................................ 402
Overview ........................................ 402
Radiator cover ............................... 367
Snow drive program ....................... 249Winter tires
M+S tires ....................................... 402
Wiper blades
Cleaning ......................................... 375
Important safety notes .................. 137
Replacing ....................................... 137
Replacing (rear window) ................ 138
Replacing (windshield) ................... 137
Wooden trim (cleaning instructions) 378Workshops
see Qualified specialist workshop
Introduction
23
Protection of the environment
General notes
H Environmental note Daimler's declared policy is one of comprehensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmentally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear only up to Ô of its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental rules and regulations when disposing of materials. In this way you will help to protect the environment.
Genuine Mercedes-Benz parts
H Environmental note Daimler AG also supplies reconditioned major assemblies and parts which are of the same quality as new parts. They are covered by the same Limited Warranty entitlements as new parts.
! Air bags and Emergency Tensioning Devices, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint systems.
24
Introduction
Have aftermarket accessories installed at a qualified specialist workshop.
You could jeopardize the operating safety of your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes. This could lead to malfunctions in safety- relevant systems, e.g. the brake system. Use only genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been specifically approved for your vehicle.
Genuine Mercedes-Benz parts are subject to strict quality control. Every part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles. Only genuine Mercedes-Benz parts should therefore be used.
More than 300,000 different genuine Mercedes-Benz parts are available for Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addition, strategically located parts delivery centers provide quick and reliable parts service.
Always specify the vehicle identification number (VIN) (Y page 438) and the engine number (Y page 439) when ordering genuine Mercedes-Benz parts.
Operator's Manual
General notes
Before you first drive off, read this Operator's Manual carefully and familiarize yourself with your vehicle.
For your own safety and a longer vehicle life, follow the instructions and warning notices in this manual. Disregarding them may lead to damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard of the instructions is not covered by the Mercedes-Benz Limited Warranty.
Vehicle equipment
This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of going to print. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety-related systems and functions. The equipment in your vehicle may therefore differ from some of the descriptions or illustrations.
The original purchase agreement lists all systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center if you have any questions about equipment or operation.
The Operator's Manual and Maintenance Booklet are important documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the warranties printed in the Service and Warranty Information booklet. Your authorized Mercedes-Benz Center will exchange or repair any defective parts originally installed in the vehicle in accordance with the terms of the following warranties:
RNew Vehicle Limited Warranty
REmission Systems Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania, Rhode Island and Vermont Emission Control Systems Warranty
RState warranty enforcement laws (lemon
laws)
Information for customers in
Maintenance
Introduction
25
California
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service facilities fail to fix one or more substantial defects or malfunctions in the vehicle that are covered by its express warranty. During the period of 18 months from original delivery of the vehicle or the accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals.
Always have the Service and Warranty Booklet with you when you bring the vehicle to an authorized Mercedes-Benz Center. The service advisor will record every service for you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please send us the "Notification of Address Change" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service Center (Canada) at 1-800-387-0100. This will assist us in contacting you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to the next owner.
26
Introduction
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center (USA) at the hotline number 1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at
