area or a region.
X To show a traffic report: select a road, an area or a region and press W to confirm. You will find an example of a traffic report below.
X To exit the list: slide XVY the COMAND
controller once or several times.
Example: traffic report
1 Country code 2 Road, area or region affected by traffic
reports
3 Direction 4 Report 1 of 8 for the road affected 5 Last exit/intersection before the affected
route section starts
166 Navigation
6 Report text C First exit/intersection after the affected
route section ends
X To scroll within a report or to access the next report: turn cVd the COMAND controller.
X To return to the list of messages: press W or slide XVY the COMAND controller.
Showing icon information
without starting route guidance (Y page 144).
Adopting an address book entry as a home address X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND controller. X Select Destination in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select From Memory and press W to confirm.
X Slide ZV the COMAND controller
repeatedly until the destination memory list appears as a selection list.
Example display : Affected section of freeway ; Icon for an event X To show the next/previous incident: select Next or Previous (if available) and press W to confirm. X To show the detailed view: select Details and press W to confirm. X To scroll the map: select Map and press W to confirm. You can move the map (Y page 147) to enable further traffic reports to be displayed.
Destination memory Home address (My address) Entering the home address via address entry X Enter the home address as a destination,
e.g. as a city, street and house number (Y page 140). Then, save the home address
X Select My Address by turning cVd the COMAND controller and press W to confirm. i If you have not yet entered any characters, the My Address entry is automatically highlighted in the selection list.
If no home address has been stored yet, you can now assign an address book entry. If a home address already exists, it is displayed and you can alter it. i If you select New Entry, you are also offered the option of entering the home address for the first time. You can then
save the home address without starting route guidance. X To enter the home address for the first time: select Assign Address Book Entry and press W to confirm. X Select Home or Work and press W to confirm. X To change the home address: select Change and press W to confirm. X Select Assign Address Book Entry and press W to confirm. i If you select New Entry, you are also offered the option of changing the home address by entering an address. You can then save the home address without starting route guidance. X Select Home or Work and press W to confirm. In both cases, you will see the address book either with the character bar or as a selection list.
X To select an address book entry:
proceed as described in the "Searching for an address book entry" section (Y page 193).
X To confirm the selection: press W the
COMAND controller. If no home address has been stored, COMAND saves the entry. You will see a message and then the address menu with the selected address. Start is highlighted automatically. If a home address has already been stored, you will see a prompt asking you whether the My Address entry should be overwritten. X Select Yes or No and press W to confirm. If you select Yes, COMAND overwrites the destination. You will see a message and then the address menu with the selected address. Start is highlighted automatically. If you select No, the list will reappear.
Navigation 167
Selecting the home address for route guidance X Proceed as described in the "Selecting a destination from the destination memory" section (Y page 146).
Storing a destination in the destination memory Note This function also stores the destination in the address book. After destination entry X The destination has been entered and is
shown in the address entry menu (Y page 143). X Select Save by sliding VÆ and turning cVd the COMAND controller and press W to confirm. You can now select storage options.
During route guidance X To show the menu: press W the COMAND controller. X Select Destination in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select Save Destination and press W to confirm. You can now select storage options.
From the list of previous destinations X To show the menu: press W the COMAND controller. X Select Destination in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select From Last Destinations and press W to confirm. The list of last destinations appears.
168 Navigation
X Select a destination by turning cVd the
COMAND controller and press W to confirm. The destination address is shown. X Select Save and press W to confirm. You can now select storage options.
Selecting storing options X To save the destination without a name: select Save without Name and press W to confirm. COMAND stores the destination in the destination memory and uses the address as the destination name. X To save the destination as My address: select Save as "My Address" and press W to confirm. COMAND stores the destination in the destination memory as My Address. If the entry already contains navigable data (symbol L), a prompt appears asking you whether the entry should be overwritten. X Select Yes or No and press W to confirm. If you select Yes, the entry is overwritten. If you select No, the process will be aborted. X To save the destination with a name: select Save with Name and press W to confirm. X Select a category, e.g. Home, and press W to confirm. The input menu appears with data fields and the character bar.
Example display: saving a destination with a name : Selected data field with cursor ; Character bar X Proceed as described under "Entering
characters using the character bar" in the "Entering characters in navigation mode (entering a city)" section (Y page 140).
X Then, select ¬ and press W to confirm. COMAND stores the destination under the name entered.
Assigning a destination to an address book entry An address with complete address data that is suitable for navigation can be assigned to a pre-existing address book entry. You can then later start route guidance to this address straight from the address book (Y page 196). X Select Assign Address Book Entry and press W to confirm. X Select a category, e.g. Home, and press W to confirm. You will see the address book either with the character bar or as a selection list.
X To select an address book entry:
proceed as described in the "Searching for an address book entry" section (Y page 193). COMAND stores the data if the address book entry selected does not yet contain navigable address data. If the selected address book entry already contains navigable address data, a prompt
will appear asking whether you wish to overwrite the existing data. X Select Yes or No and press W to confirm. If you select Yes, COMAND stores the data.
Deleting a destination or the home address from the destination memory X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND controller. X Select Destination in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select From Memory and press W to confirm. You will see the destination memory list either with the character bar (option 1) or as a selection list (option 2).
X Option 1: destination memory list with character bar: proceed as described in the "Entering characters using the character bar" section (Y page 122).
X Option 2: destination memory list as
selection list: select a destination by turning cVd the COMAND controller and press W to confirm. You see the address data of the selected entry. X Select Delete and press W to confirm. A prompt appears asking whether you wish to delete the destination. X Select Yes or No and press W to confirm. If you select Yes, COMAND deletes the destination. You will see a message to this effect. If you select No, the process is aborted. i If the navigable address data for the
destination being deleted is also assigned to an address book entry, COMAND will also delete this data from there. If the
Navigation 169
corresponding address book entry does not contain any further data, such as telephone numbers, COMAND deletes the entire address book entry.
Previous destinations Introduction COMAND automatically stores the previous destinations for which the route calculation has been started. If the memory is full, COMAND deletes the oldest destination. You can also save a destination from the list of previous destinations in the destination memory. It will be stored there permanently.
Storing a destination permanently in the destination memory X Proceed as described in the "From the list
of previous destinations" section (Y page 167).
Storing the vehicle position in the list of previous destinations X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND controller. X Select Position in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select Store Vehicle Position and press W to confirm. COMAND stores the current vehicle position as a destination in the list of previous destinations.
170 Navigation
Storing the crosshair position in the list of previous destinations Route guidance not active A crosshair appears on the map if you have moved the map manually. You can store the crosshair position as a destination in the list of previous destinations. X To show the menu: press W the COMAND controller. X Select Position in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select Save Crosshair Position and press W to confirm.
Route guidance is active X Select Destination in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select Save Destination and press W to confirm.
Deleting one of the previous destinations X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND controller. X Select Destination in the navigation system menu bar by turning cVd the COMAND controller and press W to confirm. X Select From Last Destinations and press W to confirm. The list of last destinations appears.
X Select the desired destination and press
W to confirm. The destination address appears.
X Select Delete and press W to confirm. A prompt appears asking whether the entry should be deleted. X Select Yes or No and press W to confirm. If you select Yes, the entry is deleted. If you select No, the process is aborted.
Map operation and settings Note Company logos displayed on the map are trademarks of the respective companies and used solely for the purpose of indicating the location of these companies. The use of such logos on the map does not indicate approval of, support of or advertising by these companies for the navigation system itself.
Setting the map scale X To hide the menu: slide ZV the COMAND controller and, when the Full screen menu item is shown, press W.
X To call up the scale bar: as soon as you turn cVd the COMAND controller, scale bar = appears.
X Turn cVd until the desired scale is set.
: Set map scale as a number with unit ; Currently set map scale as indicated by
the needle on the scale bar
= Scale bar Unit of measurement : in the COMAND display depends on the selection made for the instrument cluster.
Moving the map Showing the crosshair X To hide the menu: slide ZV the COMAND controller and, when the Full screen menu item is shown, press W.
X To move the map: slide XVY, ZVÆ or
aVb the COMAND controller. A crosshair appears on the map. If you slide it again, the map moves in the corresponding direction under the crosshair.
Map with crosshair : Current vehicle position ; Crosshair = Details of the crosshair position ? Map scale selected Display = may be the name of a street, for example, provided the digital map contains the necessary data. Or it may show the geo- coordinate position of the crosshair if the Geo-coordinates display is switched on (Y page 174). Hiding the crosshair and centering the map on the vehicle position or destination X Press the % back button.
The crosshair disappears and the map is set to the vehicle position.
or X Set the map to the vehicle position; see the
explanation below.
Navigation 171
Setting the map to the vehicle position, intermediate stop or destination position Centering the map on the vehicle position X To show the menu: press W the COMAND controller. X Select Position in the navigation system menu bar by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Vehicle Position Map and press W to confirm or, if the crosshair is shown, press the % back button. This hides the crosshair.
Centering on an intermediate stop This function requires that a route to an intermediate stop has been calculated. X To show the menu: press W the COMAND controller. X Select Position in the navigation system menu bar by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Stopover Map and press W to confirm. The crosshair is centered on the destination.
Centering on the destination This function requires that a route to a destination has been calculated. X To show the menu: press W the COMAND controller. X Select Position in the navigation system menu bar by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Destination Map and press W to confirm. The crosshair is centered on the destination.
172 Navigation
Map display Setting the map orientation
X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select Map Orientation and press W to confirm. A # dot indicates the current setting.
Map orientation : Current map orientation The following display modes are possible: R0 North orientation (the map view is displayed so that north is always up).
R¤ Orientation in direction of travel (the map is displayed so that the direction of travel is always up; the orange point of the icon points north).
R¤ Bird's-eye view (the map is displayed so that the direction of travel is always up; the map projection reproduces the curvature of the earth and the orange point of the icon points north).
R¤ 3D map (the map is displayed in the
direction of travel with elevation and terrain modeling. The orange point of the icon points north).
Example display: Bird's-eye view : Current crosshair position ; Current map orientation X To show the menu: press W the COMAND
controller.
X Select North Up, Heading Up, Bird's- eye View or 3-D Map by turning cVd the COMAND controller and press W to confirm.
X To exit the menu: slide XVY the COMAND
controller. The map orientation changes accordingly.
Setting the point of interest icons in the map You can set the points of interest you wish to have displayed as symbols on the map. Points of interest are, for example, gas stations, hotels, cinemas and restaurants. The following settings are possible: RStandard Symbols Symbol display determined by the factory settings. RPersonal Symbols You can determine the symbols yourself. RNo Symbols The map does not show any symbols.
X To show the menu: press W the COMAND
controller.
X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select POI Symbols on Map and press W to confirm. X Select Standard Symbols, Personal Symbols or No Symbols. If you select Personal Symbols, the list of points of interest appears.
X To switch the icon display on/off: select
a point of interest by turning cVd the COMAND controller and press W to confirm. Depending on the previous state of the symbols, they will either be shown O or hidden ª. You can switch on the symbol displays for more than one point of interest.
i The list shows all symbols that are
contained on the digital map across all countries. However, not all points of interest are available in all countries. As a result, certain point of interest symbols may not be displayed on the map, even if the symbol display is switched on.
X To exit the menu: press the % back
button.
Map information in the display Showing text information During route guidance, you can have map information displayed at the bottom edge of the display. X To show the menu: press W the COMAND controller. X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. The main area is active. X Select Navi again and press W to confirm. The navigation menu opens.
Navigation 173
X Select Text Information on Map and press W to confirm. A # dot indicates the current setting. X Select Arrival Time/Distance, Current Street, Geo-Coordinates or None and press W to confirm. X To exit the menu: slide XVY the COMAND
controller.
Arrival time/distance to the destination
Arrival time/distance display switched on : Icon for destination ; Distance to the destination = Icon for estimated time of arrival ? Estimated time of arrival You can only see this display during route guidance. While scrolling the map (Y page 171), you will see additional data, e.g. road names, depending on the crosshair position, if the digital map supports this data. Road display
Road display active : Road names or numbers, e.g. for
highways
174 Navigation
Geo-coordinate display
Geo-coordinate display active : Current height above average sea level,
rounded
; Current vehicle position: latitude
coordinates
= Current vehicle position: longitude
coordinates
? Number of GPS satellites currently being
used
There must be sufficient GPS reception for all displays to be shown. If this is not the case, the display will be grayed out. Height display : may vary from the actual value, because the navigation system uses the GPS signals for the calculation. While scrolling the map (Y page 171), you will see the geo-coordinates of the crosshair position. Height display : and number of satellites used ? are not displayed. "None" menu option
Display switched off : Current map orientation i During the "Move map" function you can
see additional information depending on the position of the crosshair, such as a road name, if the digital map supports this data.
Switching the topographical map on/ off The topographical map uses different colors to depict elevation. The color key generally reflects the topography's dominant vegetation or the ground's perceived color when seen from the air, for example: Rgreen for lowland Ryellow or brown for hills Rgray or white for mountains X To show the menu: press W the COMAND controller. X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select Topographical Map and confirm with W. Depending on the previous state, switch the option on O or off ª.
Switching the city model on/off When the city model is switched on, the map shows buildings as 3D models. i The city model is only shown in the "3D
map" map orientation. It is available for map scales 50 m and 100 m. The data required for displaying buildings is not available for all cities.
X To show the menu: press W the COMAND controller. X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select City (3D) and press W to confirm. Depending on the previous state, switch the option on O or off ª.
Navigation 175
: Hills ; Buildings = Important buildings
Showing the map data version X To show the menu: press W the COMAND controller. X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select Map Version and press W to confirm. The map data version number is shown. Information about new versions of the digital map can be obtained from an authorized Mercedes-Benz Center.
Traffic information on the map If you subscribe to the SIRIUS XM Satellite Radio Traffic Message Service, traffic information can be displayed on the map. You can select three categories for the display. X To switch the displays on/off: press W the COMAND controller to show the menu. X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select Traffic Information On Map and press W to confirm.
X Select a category and press W to confirm.
Depending on the previous state, switch the option on O or off ª.
RTraffic incidents
Road sections are illustrated with a yellow line and arrows. Warning messages or traffic incidents are represented on the map by appropriate symbols and/or yellow/red arrows. Explanation of symbols (Y page 163).
RSpeed & Flow
Road sections are represented by yellow or
red car icons.
Green arrows: free-flowing traffic
Yellow car icons: congested traffic, average
speed 25 - 45 mph
Red car icons: traffic jam, average speed 5
– 20 mph
RFree Flow
Road sections are illustrated with a green line and arrows.
Additional settings Freeway information When driving on highways, you can have the nearest gas stations, rest areas, etc. shown on the right-hand side of the display. Your current distance to them is also shown on the right-hand side of the display. X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND
controller.
176 Navigation
X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select Highway information and press W to confirm. Depending on the previous state, switch the option on O or off ª.
SIRIUS XM service Displaying SIRIUS XM service information You can display the SIRIUS XM service information. X To show the menu: press W the COMAND controller. X Select Navi in the main function bar by sliding ZV and turning cVd the COMAND controller and press W to confirm. X Select SIRIUS Service and press W to confirm.
Registering for the SIRIUS XM traffic report service X Call the traffic report provider's phone
number shown on the screen.
i You can also have the satellite service
activated online. To do so, visit the SIRIUS XM Radio website at http://www.sirius.com (USA) or http://www.siriuscanada.com (Canada).
Once the connection has been established: X Follow the instructions of the operator.
The activation process may take up to ten minutes.
If registration is not included when purchasing the system, your credit card details will be required to activate your account.
Compass function You can display the current compass direction heading in which the front of the vehicle is facing.
: Current compass heading ; Geo-coordinates In the compass view, you can see the current direction of travel, the current height above sea level and the coordinates of the vehicle position, for example. X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND controller. X Select Position in the navigation system menu bar by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Compass and press W to confirm. X To exit the display: confirm Back by pressing W or press the % button.
Installing new map software Digital map data The maps generated by the map software become outdated in the same way as conventional road maps. Optimal route guidance can only be provided by the navigation system in conjunction with the most up-to-date map software.
Information about new versions of map software can be obtained from an authorized Mercedes-Benz Center. You can have your map software updated there with a DVD, or you can update it yourself. Updating process G WARNING Never leave the engine running in enclosed spaces. The exhaust gases contain toxic carbon monoxide. Breathing in exhaust fumes is a health hazard and can lead to unconsciousness or death.
The update process can take a long time (over an hour), depending on the size of the digital map. During this time, you will only be able to switch on radio mode and to accept incoming calls. The update will be completed more quickly if the vehicle is stationary. If the starter battery is not sufficiently charged, COMAND may end the process automatically. This protects the battery. If this occurs, restart the update with the engine running. Displaying information on the map version currently in use X To activate navigation mode: press the
S function button once or twice.
X To show the menu: press W the COMAND controller. X Select Navi in the main function bar by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Map version and press W to confirm.
Notes on handling DVDs ROnly hold DVDs by the edge. RHandle DVDs carefully to prevent reading
errors.
RAvoid getting scratches, fingerprints and
dust on DVDs.
Navigation 177
RUse a commercially-available cleaning
cloth to clean discs. When cleaning CDs, you should wipe in straight lines from the center outwards rather than in a circular motion.
RPlace DVDs back in their cases after use. RProtect DVDs from heat and direct sunlight. Map software copy protection Map software for COMAND is subject to a charge. The map software has just one activation code which is usable in one vehicle only, and is not transferable. You can obtain the six-digit activation code from an authorized Mercedes-Benz Center. If you have lost the activation code, contact an authorized Mercedes-Benz Center. If COMAND does not accept the activation code that you have received, also contact an authorized Mercedes-Benz Center. Your vehicle is supplied with map software at the factory. Depending on the country, map software for your region is either pre-installed or the map software is supplied as a DVD. You do not require an activation code for the map software that is provided with your vehicle. If the map software on your vehicle has been installed at the factory and you wish to reinstall it, this also does not necessitate entry of the activation code. Installation process X Load the map software DVD in the DVD
drive (Y page 209). COMAND checks the DVD and shows a corresponding message in the display.
Map software is not compatible with the navigation system You will see a message that the map software cannot be installed. X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot. X Insert a DVD which is compatible with the
vehicle’s navigation system.
178 Navigation
Map software is not compatible with the current system software You will see a message that the system software and the map software are not compatible. X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot. X Have the system software updated at an
authorized Mercedes-Benz Center.
The map software cannot be installed until the system software has been updated. Map software compatible with the navigation system and the current system software COMAND checks whether the map data on the DVD is already installed. Map data is already installed You will see a message that the map data is already installed. A prompt will also appear asking you whether you wish to continue with the map software installation. X Select Yes or No. If you select Yes, the existing map data is overwritten. If you select No, COMAND automatically ejects the DVD and the installation of the map software is canceled.
X Take the DVD out of the slot. Map data is not installed yet In the display, you will see a comparison of the version statuses of the map software DVD and the map software installed in COMAND. A prompt then appears asking whether the map software installation should be carried out. X Select Yes or No. If you select Yes, the map data is installed. If you select No, COMAND automatically ejects the DVD and the installation of the map software is canceled.
X Take the DVD out of the slot.
If an activation code is required for the map software, a prompt appears in the display requesting the code to be entered.
X Enter the activation code and confirm the
entry with !. The map software is installed.
If you enter an incorrect activation code, the prompt to enter the activation code appears again. If the activation code is entered incorrectly three times, the prompt asking you to enter the activation code appears after a time delay. The time delay increases every time the activation code is entered incorrectly, from five minutes up to a maximum of five hours. Installing map data Just before the copying process starts, COMAND restarts the system. While the installation is running, you will see a message to this effect and a progress bar. X To cancel the installation process: eject
the DVD.
X Take the DVD out of the slot. i If you interrupt the installation process,
the navigation system will not be operational. You can continue an interrupted installation process at a later date.
X Installation process with multi-DVD map data: once the content of the first DVD has been installed, a message appears
prompting you to insert the second DVD. Follow the instructions on the display.
X To allow the installation to run to the end without canceling: take no further action. When the installation process is successfully completed, you will see a message to this effect.
X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot. The installation is complete.
When the installation process is not successfully completed, you will see a message to this effect. X To confirm the message: press W.
COMAND ejects the DVD.
X Take the DVD out of the slot.
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180 Navigation
Problems with the navigation system Problem COMAND is unable to continue route guidance after the journey has been interrupted.
COMAND is unable to determine the vehicle's position.
The Navigation function unavailable message appears.
Possible causes/consequences and M Solutions Route guidance is canceled if you interrupt the journey for more than two hours. "Interrupting the journey" refers to stopping the vehicle and switching off COMAND. "Continuing route guidance" refers to switching COMAND back on and driving on. X Continue route guidance (Y page 157).
COMAND determines the vehicle's position. Depending on the driving situation, this may take some time. Route guidance may be restricted during the determination of the vehicle's location. When positioning is complete, route guidance is resumed with navigation announcements and route guidance displays.
COMAND has to redetermine the position of the vehicle if the vehicle has been transported (e.g. by ferry, by motorail or after towing). X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the driving situation, this may take some time. Route guidance may be restricted during the determination of the vehicle's location. When positioning is complete, route guidance is resumed with navigation announcements and route guidance displays.
COMAND has an integrated hard drive on which the digital map is stored. To protect the hard drive from damage, COMAND switches it off at very high temperatures. The navigation system will then be temporarily unavailable. X Let the vehicle and COMAND cool down. X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no longer access the map data in this area, for example when calculating a route. X To hide the message: switch COMAND off and then on again. The navigation system will be operational again until it has to access the faulty area of the hard drive once more. The message will then reappear.
X Consult an authorized Mercedes-Benz Center.
Problem You see a message informing you that the DVD containing the digital map is incompatible with the system software.
The installation of the map software has failed.
Telephone 181
Possible causes/consequences and M Solutions The DVD containing the digital map cannot be used for the update. X To confirm the message: press W the COMAND controller. X Eject the DVD. X Have the system software updated at an authorized Mercedes-
Benz Center.
The DVD is dirty or scratched. X Clean the DVD. X Restart installation. There is overheating due to excessive temperatures in the vehicle interior. X Wait until the vehicle interior has cooled down. X Restart installation. COMAND's integral hard drive is faulty. X Consult an authorized Mercedes-Benz Center.
Telephone General notes Introduction COMAND, in conjunction with a Bluetooth®- capable mobile phone, enables you to make calls via the Bluetooth® interface. Using the Bluetooth® interface and a suitable mobile phone, you can use the hands-free system, import contacts from the mobile phone and receive vCards. More detailed information on suitable mobile phones and on connecting Bluetooth®- capable mobile phones to COMAND can be found on the Internet at http://www.mbusa-mobile.com. Or call the Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes(1-800-367-6372) for the USA or on 1-800-387-0100 for Canada.
Safety notes G WARNING A driver's attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we recommend that you pull over to a safe location and stop before placing or taking a telephone call. If you choose to use the mobile phone while driving, please use the handsfree facility and only use the mobile phone when weather, road, and traffic conditions permit. Some jurisdictions prohibit the driver from using a mobile phone while driving a vehicle. Bear in mind that at a speed of just 30 mph (approximately 50 km/h), your vehicle is covering a distance of 44 feet (approximately 14 m) every second.
182 Telephone
Call disconnection while the vehicle is in motion A call may be disconnected if: Rthere is insufficient network coverage in
certain areas.
Ryou move from one transmitter/receiver
area (cell) into another and no channels are free.
Ryou use a SIM card which is not compatible
with the network available.
Ryou are using a mobile phone with
"Twincard" and the mobile phone with the second SIM card is already logged into the network.
Operating options You can operate the telephone by: Rusing the COMAND controller:
turn cVd. slide XVY or ZVÆ. press W.
Rthe 6 or ~ button on the telephone
keypad on the center console
Rthe 6 or ~ button on the
multifunction steering wheel
Rusing the Voice Control System (see the separate Voice Control System operating instructions)
Unless otherwise indicated, the descriptions and illustrations in this section refer to COMAND and the telephone keypad. This also means that to carry out the functions described here, you must always be in the Telephone menu. The fastest way to access the Telephone menu is to press the S function button.
Function restrictions You will not be able to use the telephone, will no longer be able to use the telephone, or you may have to wait before using it, in the following situations: Rwhen the mobile phone is switched off Rwhen the "Bluetooth®" function is switched
off in COMAND
Rwhen the "Bluetooth®" function is switched
off on the mobile phone
Rif the mobile phone is not logged into a
mobile phone network
i The telephone automatically tries to log on to a network. If no network is available, you will not be able to make a "911" emergency call. If you attempt to make an outgoing call, the NO SERVICE message will appear for a short while.
Rif you remove the SmartKey from the
ignition lock during an active conversation in hands-free mode, the conversation may be continued for up to 30 minutes. After that time, it will be interrupted.
You can prevent this interruption by switching to "private call" ("private mode") on the mobile phone before deactivating COMAND (see mobile phone operating instructions). If you wish to switch off COMAND during an active conversation in hands-free mode, the following message will appear: You cannot shut off COMAND until you have finished your telephone call 911 emergency call G WARNING The 911 emergency call system is a public service. Using it without due cause is a criminal offense.
The following requirements must be fulfilled for a 911 emergency call: Rthe mobile phone must be switched on. Ra network must be available.
Ra valid and operational SIM card must be
inserted in the mobile phone.
Rthe mobile phone is connected to COMAND
via Bluetooth®.
If you cannot make an emergency call, you must arrange rescue measures yourself. X Enter numbers using the number keypad
(Y page 188).
X Press the 6 button.
The telephone makes the connection. X Wait for the emergency call center to
respond and then describe the emergency. i If no SIM card has been inserted in a GSM phone or if there is no service available for a CDMA phone, the NO SERVICE message appears in COMAND. In this case, an emergency call can only be transmitted via the mobile phone itself and not via COMAND.
Telephony via the Bluetooth® interface Conditions On the mobile phone For telephony via COMAND's Bluetooth® interface, a Bluetooth®-capable mobile phone is required. i Not all mobile phones available on the
market are equally suitable. More detailed information on suitable mobile phones and on connecting Bluetooth®-capable mobile phones with COMAND can be found on the Internet at http://www.mbusa-mobile.com. Or call the Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes(1-800-367-6372) (for the USA) or Customer Relations on 1-800-387-0100 (for Canada).
The battery of the mobile phone should always be kept sufficiently charged in order to prevent malfunctions.
Telephone 183
In preparation for telephoning via the Bluetooth® interface, you should check the following items on your mobile phone (see the mobile phone operating instructions): X Hands-Free Profile
The mobile phone must support Hands- Free Profile 1.0 or above.
i Certain displays and functions (e.g. signal strength display, conference connection) are available, depending on the supported version of the Hands-Free Profile.
X Bluetooth® visibility
On certain mobile phones, the device itself must be made "visible" for other devices, as well as activating the Bluetooth® function (see the mobile phone operating instructions).
X Bluetooth® device name
Every Bluetooth® device has its own Bluetooth® device name. This device name is freely definable, but can be identical for all devices from the same manufacturer. It is therefore recommended that you change this name so that you can easily recognize your mobile phone (see the mobile phone operating instructions).
X Switch on the mobile phone and enter the
PIN when prompted to do so (see the mobile phone operating instructions).
X Activate Bluetooth® functions and, where
necessary, Bluetooth® visibility on the mobile phone (see the mobile phone operating instructions).
In COMAND X Activate the Bluetooth® function in
COMAND (Y page 135).
Connecting a mobile phone General information Before using your mobile phone with COMAND for the first time, you will need to connect it.
184 Telephone
When you authorize a new mobile phone, it is connected automatically. Connecting comprises: Rsearching for a Bluetooth®-capable mobile
phone
Rsubsequently authorizing it You can connect up to 15 mobile phones. Searching for a mobile phone X To call up the telephone menu: press the S function button once or twice. X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Bluetooth Telephones and press W to confirm. X Select Update and press W to confirm. COMAND searches for Bluetooth® telephones within range and adds them to the Bluetooth® telephone list. The duration of the search depends on the number of Bluetooth® telephones within range and their characteristics.
The Bluetooth® telephones list shows all mobile phones within range and all previously authorized mobile phones, whether or not they are in range. i If the Bluetooth® telephones list is already full, you will be requested to de-authorize a mobile phone (Y page 186). If COMAND does not find your mobile phone, external authorization (Y page 185) may be necessary.
Authorizing (registering) a mobile phone X In the Bluetooth® telephones list, select the not yet authorized mobile phone by turning cVd the COMAND controller. X Select Options by sliding VY the COMAND controller and press W to confirm. X Select Authorize and press W to confirm. or X Press W to confirm the selected mobile
phone. The input menu for the passcode appears.
Example of display: Bluetooth® telephones list : Currently connected # and authorized
mobile phone Ñ
; Mobile phone not within range but previously authorized (Ñ symbol appears in gray)
= Newly detected mobile phone in range,
not yet authorized Ï
The passcode is any one to sixteen-digit number combination which you can choose yourself. You must enter the same number combination in COMAND and in the Bluetooth®-capable mobile phone (see the operating instructions of the mobile phone). i Some mobile phones require the input of
a four-digit passcode or longer number combinations.
Telephone 185
If you want to reauthorize a mobile phone following de-authorization, you can select a different passcode. X To enter a passcode in COMAND: press
the number keys in sequence. ¬ is available for selection after the first number has been entered.
or X Select the digits one by one by turning cVd the COMAND controller and press W to confirm.
X To confirm an entry in COMAND: select
¬ using the COMAND controller and press W to confirm.
or X Select SEND on the telephone keypad. X Now enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if the Bluetooth® connection is successful, you will be requested to enter the passcode (see mobile phone operating instructions). X Enter the same passcode on the mobile
phone that you entered in COMAND.
i After entering the passcode, you may also need to enter a confirmation in your mobile phone to connect calls. Please check your mobile phone display. If the Error during authorization process message appears on the COMAND display, you may have exceeded the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND (authorized). You can now make phone calls using the COMAND hands-free system.
External authorization If COMAND does not detect your mobile phone, this may be due to particular security settings on your mobile phone. In this case, you can test if your mobile phone can find COMAND. The Bluetooth® device name of COMAND is MB Bluetooth.
Observe the following: some mobile phones require that you reconnect to COMAND after you have entered the passcode (see the mobile phone operating instructions). The mobile phone cannot otherwise be authorized. X Press the S function button on the COMAND controller once or twice. X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Bluetooth Telephones and press W to confirm. X Select Update. X Select Options by sliding VY and press W to confirm. X Select External Authorization and press W to confirm.
X Start the Bluetooth® search on the mobile
phone (see the mobile phone operating instructions). X Select COMAND (MB Bluetooth) on the mobile phone.
i The order in which the passkey is entered
depends on the mobile phone.
X Enter the passkey on the mobile phone when prompted. X Confirm the Do you want to authorize XX? question in COMAND with Yes. X Enter the passkey in COMAND.
Connecting another mobile phone If you have authorized more than one mobile phone, you can switch between the individual phones. i You can only switch to another authorized phone if you are not currently making a call. X Select the mobile phone in the Bluetooth®
telephones list by turning cVd the
X To call up the telephone menu: press the S function button once or twice. X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Bluetooth Telephones and press W to confirm.
X Select the desired mobile phone in the Bluetooth® telephones list. X Select Options by sliding VY and press W to confirm. X Select De-authorize and press W to confirm. A prompt appears asking whether you really wish to de-authorize this device. X Select Yes or No. If you select Yes, the device will be deleted from the Bluetooth® telephones list. If you select No, the process will be aborted. i Before re-authorizing the mobile phone, you should also delete the device name MB Bluetooth from your mobile phone's Bluetooth® list.
Basic telephone menu (Bluetooth® interface) X To call up the telephone menu: press the
S function button once or twice. If the mobile phone is ready for use, the following display appears:
186 Telephone
COMAND controller and press W to confirm. The selected mobile phone is searched for and connected if it is within Bluetooth® range and if Bluetooth® is activated. Only one mobile phone can be connected at any one time. The currently connected mobile phone is indicated by the # dot in the Bluetooth® telephones list (Y page 183).
Displaying details X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Bluetooth Telephones and press W to confirm.
X Select the desired mobile phone in the Bluetooth® telephones list. X Select Options by sliding VY and press W to confirm. X Select Details and press W to confirm. The following information concerning the selected mobile phone is shown: RBluetooth® name RBluetooth® address Requipment class, e.g. telephone,
computer Ravailability Rauthorization status
X To close the detailed view: turn cVd or
slide XVY the COMAND controller.
De-registering (de-authorizing) a mobile phone Mercedes-Benz USA, LLC recommends deauthorizing in both COMAND and the mobile phone. Subsequent authorization may otherwise fail.
Telephone 187
the USA) or Customer Relations on 1-800-387-0100 (for Canada). i Incorrect settings may have a significant
impact on the quality of calls.
X Press the S function button. X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Bluetooth Telephones and press W to confirm.
X Select an authorized mobile phone from the list by turning cVd. X Select Options by sliding VY and press W to confirm. X Select Reception Volume or Transmission Volume and press W to confirm.
X To set the volume on scale: select by sliding ZVÆ the COMAND controller and press W to confirm.
Using the telephone Incoming call Rejecting or accepting a call When there is an incoming call, you see a corresponding window in the display.
Example display: telephone basic menu (Bluetooth® interface) : Network provider icon ; Signal strength of mobile phone network
È
= Receiver icon ¡ or ¢ ? To display the COMAND phone book A To display call lists B Character bar with characters for phone
number entry
C Bluetooth® name of the currently
connected mobile phone
i Displays : and ; are shown, depending
on the mobile phone connected. Bars ; display the current signal strength of the mobile phone network. If all bars are filled, you have optimum reception. If all bars are empty, there is very poor reception or none at all. Receiver icon = shows whether a call is active/being connected ¡ or not ¢.
Reception and transmission volume Once the mobile phone has been authorized, you can optimize the transmission and reception volume settings. Find information on the optimal setting for your mobile phone on the Internet at http://www.mbusa-mobile.com. Or call the Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes(1-800-367-6372) (for
188 Telephone
X To reject: select Reject by turning cVd the COMAND controller and press W to confirm.
or X Press the ~ button on the telephone keypad or on the multifunction steering wheel. X To accept: confirm Accept by pressing W.
or X Press the 6 button on the telephone
keypad.
or X Press the 6 or ? button on the
multifunction steering wheel.
Once you have accepted the call, you can use hands-free mode. The call volume can be adjusted (Y page 127). For more information, see the "Functions available during a call" section (Y page 189). The display shows the phone number or the name and phone number (if the entry is stored in the address book) or shows the Unknown (phone number withheld) message. i You can also accept a call as described
above when COMAND is showing the display of a different main application. The display switches to the telephone display after a call is accepted using the COMAND controller or the telephone keypad. After the call is finished, you see the display of the previous main application again.
Making a call Entering a telephone number using the telephone keypad X Call up the telephone basic menu
(Y page 186).
X Enter all the digits of the phone number
using the telephone keypad.
X To make a call: press the 6 button on
the telephone keypad or on the multifunction steering wheel.
Entering a telephone number using the telephone basic menu X Call up the telephone basic menu
(Y page 186).
X Select the digits one by one by turning
cVd and sliding ZVÆ the COMAND controller and press W to confirm. X To make a call: select SEND from the telephone basic menu and press W to confirm.
or X Press the 6 button on the telephone keypad or on the multifunction steering wheel.
Redialing X Call up the telephone basic menu
(Y page 186).
X Press the 6 button on the telephone
keypad. or X Select SEND from the telephone basic menu and press W to confirm. In both cases, the calls dialed list appears. The most recently dialed number is at the top.
X To select a call: select an entry by turning
cVd the COMAND controller and press W to confirm.
i The redialing function is also available
using the on-board computer (Y page 347).
Calling voicemail This function is only available if it is supported by the mobile phone network provider. You can only call voicemail if the voicemail number is stored as preset 1 on the SIM card. X Press and hold the 4 button on the
telephone keypad.
or X Use the COMAND controller to select 1 and
confirm until dialing commences.
Connecting a call to an entry in a call list or in the COMAND phone book X Open a call list and select an entry
(Y page 197).
or X Call up the COMAND phone book and
select an entry (Y page 193).
Functions available during a call Overview
Telephone 189
A To send DTMF tones (not possible with all
mobile phones)
B To end a call Switching the hands-free microphone on/ off This function is also available during an active phone call. X To call up the telephone basic menu (Y page 186). X To switch off: select Mike OFF and press W to confirm.
or X Press the 8 button on the multifunction
steering wheel. If the microphone is switched off, the display shows the Q symbol and the The microphone is turned OFF message appears for a short period. X To switch on: select Mike ON and press W to confirm.
or X Press the 8 button on the multifunction
steering wheel. The Q symbol disappears. You will briefly see the The microphone is ON message. Ending an active call X Select ~ in the telephone basic menu
and press W to confirm.
Telephone operation with a single call
: Person you are calling
; Icon for active telephone connection
= NEW to call other parties7
? To switch hands-free microphone on/off
or X Press the ~ button on the telephone keypad or on the multifunction steering wheel.
Call waiting, toggling and conference connections with several people These functions are only available if they are supported by the mobile phone network provider. Furthermore, they are only available if the mobile phone supports HFP 1.5 or higher.
7 This function is only available if the telephone supports HFP1.5 and above.
190 Telephone
You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
You can simultaneously switch back and forth
between two parties or conduct a conference
call with up to five others.
Call Waiting8
If you are on the telephone and you receive
another call, the call waiting display will
appear. You also hear a tone.
X To reject: select Reject and press W to
confirm.
or X Press the ~ button on the telephone keypad or on the multifunction steering wheel. X To accept: select Accept and press W to confirm.
or X Press the 6 button on the telephone keypad or on the multifunction steering wheel. This will put the active call on hold. You now have two calls. The accepted call is active and the first call is on hold.
i If your mobile phone does not support
HFP 1.5 or above, then the call which was active is canceled as soon as the second call is accepted.
Calling additional parties You can call a second person while on the phone with someone else. This action puts the previous call on hold.
X Select NEW from the telephone basic menu and press W to confirm.
or X Select SEND on the telephone keypad. X Enter the phone number manually (Y page 188) or via the phone book (Y page 196) or from the call lists (Y page 197).
Switching between two parties (toggling) If you have added another party to your previously active call, the telephone menu then looks like this:
: Active party ; Party on hold X To switch to the other party: select ; by turning cVd the COMAND controller and press W to confirm.
or X Select SEND on the telephone keypad. or X Press the 6 button on the multifunction
steering wheel.
Interconnecting to create a conference You can interconnect calls which are active and those which are on hold. This permits several parties to hear one another and speak with one another.
8 This function is only available if Call Waiting has been activated on the mobile phone.
: Active party ; Party on hold = To interconnect parties by creating a
conference connection
X To interconnect parties by creating a conference connection: select Conference= by turning cVd the COMAND controller and press W to confirm.
Sending DTMF tones This function is not supported by all mobile phones. Answering machines or other devices can be controlled by DTMF tones, e.g. for remote query functions. If you would like to listen to the messages on your answering machine, for example, select the corresponding number. X Select DTMF from the telephone basic menu during a conversation.
Telephone 191
: To transmit individual characters using
the character bar
; To transmit a phone book entry as a
character string
X To transmit individual characters: once a connection has been established to the answer phone, select the desired characters in the character bar and press W to confirm.
or X To send a phone book entry as a DTMF sequence: select Name by turning cVd the COMAND controller and press W to confirm.
X Select the desired phone book entry and
press W to confirm. The entry is sent as a DTMF character string.
X To switch back to the call display: select
B.
i You can also send DTMF tones by
pressing the corresponding button on the telephone keypad or using the Voice Control System (see the separate operating instructions).
Using the phone book and address book The COMAND phone book is an extract of those entries from the address book which contain at least one telephone number.
192 Telephone
The address book organizes and stores entries that are entered from different sources (mobile phone, SD memory card, Bluetooth® import, COMAND phone book, navigation). You can use these entries to make telephone calls and for navigation. You can create a maximum of 3000 address book entries.
Importing contacts automatically COMAND automatically imports contacts from a mobile phone to the phone book. In this case, the mobile phone must be active via the Bluetooth® interface. Depending on the mobile phone, this process may take some time. Depending on the mobile phone used, only the phone book entries in the mobile phone or these entries and the phone book entries from the SIM card are imported. Automatically imported contacts in COMAND can be identified by the Ã/0 symbol. These are available to you in COMAND only when the mobile phone is active via the Bluetooth® interface.
Importing contacts manually
i All the manually imported contacts remain in COMAND even if you use COMAND with a different mobile phone. The entries can be viewed without a mobile phone. Contacts created in COMAND can also be viewed without a mobile phone. For this reason, delete the phone book before
selling or transferring ownership of your vehicle.
Existing contact data can be imported from the memory card manually. X To import data: load the memory card. X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Download Contacts and press W to confirm. X Select From Memory Card and press W to confirm. X Select Add or Overwrite and press W to confirm. If the data has been imported, the Import successful message is displayed. If the COMAND phone book memory is full, this message appears in the display: Memory full. Contacts could not be imported completely. i After the data has been imported,
COMAND has to process it. The entries are only visible in the address/phone book when this is completed.
Receiving vCards via Bluetooth® You can receive vCards from devices that support the sending of vCards via Bluetooth®. Such devices include PCs. This requires the device to be authorized in COMAND. PCs have to be authorized via the Bluetooth® device list (Y page 135). Received vCards are imported into the address book. Please bear the following in mind:
RBluetooth® must be activated in COMAND and on the Bluetooth® device (N operating instructions of the device).
Rthe Bluetooth® device must be able to send
vCards via Bluetooth® (N operating instructions of the device).
Rthe Bluetooth® device in the vehicle must
be switched on.
i If you switch to another main function,
e.g. navigation, while receiving vCards, the reception of vCards will be terminated. X Select Data/Connections in the telephone basic menu by sliding VÆ and turning cVd the COMAND controller and press W to confirm. X Select Download Contacts and press W to confirm. X Select Via Bluetooth and press W to confirm. This interrupts the Bluetooth® connection between COMAND and your active mobile phone. In turn, COMAND is ready to receive vCards from another Bluetooth® device.
X Start data transfer on the external
Bluetooth device (N operating instructions of the device). The data on the vCards is automatically transferred to the address book. The number of vCards received is displayed.
Telephone 193
X To cancel reception: press W. or X Press the % back button on the center
console.