2008 Mercedes-benz C Class 4matic Owners Manual

Sommer\ Corporate\ Media\ AG

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Operator’s Manual

C-Class

Order No. 6515 0614 13 Part No. 204 584 11 81 USA Edition A 2008

2 0 4 5 8 4 1 1 8 1

C 230 (Canada only) C 230 Sport (Canada only) C 230 4MATIC (Canada only) C 230 4MATIC Sport (Canada only) C 300
C 300 Sport C 300 4MATIC C 300 4MATIC Sport C 350 (Canada only) C 350 Sport C 350 4MATIC (Canada only) C 350 4MATIC Sport (Canada only)

Our company and staff congratulate you on the purchase of your new Mercedes-Benz. Your selection of our product is a demon- stration of your trust in our company name. Furthermore, it exemplifies your de- sire to own an automobile that will be as easy as possible to operate and provide years of service. Your Mercedes-Benz represents the ef- forts of many skilled engineers and crafts- men. To help assure your driving pleasure, and also the safety of you and your passen- gers, we ask you to make a small invest- ment of time:

앫 Please read this manual carefully, then return it to your vehicle where it will be handy for your reference.

앫 Please follow the recommendations

contained in this manual. They are de- signed to acquaint you with the opera- tion of your Mercedes-Benz.

앫 Please pay attention to the warnings

and cautions contained in this manual. They are designed to help improve the safety of the vehicle operator and oc- cupants.

We extend our best wishes for many miles of safe, pleasurable driving. Mercedes-Benz USA, LLC A DaimlerChrysler Company

At a glance .......................................... 19
Exterior view......................................... 20
Storage compartments......................... 22
Cockpit................................................. 24
Instrument cluster ................................ 26
Multifunction steering wheel ................ 28
Center console ..................................... 29
Upper part ...................................... 29
Lower part ...................................... 30
Overhead control panel ........................ 31
Driver’s door control panel and seat adjustment/memory*............ 32

Introduction .......................................... 9
Product information................................ 9
Operator’s Manual............................... 10
Service and warranty information .. 10
Important notice for California retail buyers and lessees of Mercedes-Benz automobiles .......... 11
Maintenance .................................. 11
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside the USA or Canada............ 12
Where to find it.................................... 13
Symbols............................................... 14
Operating safety .................................. 15
Proper use of the vehicle ............... 15
Problems with your vehicle.................. 16
Reporting safety defects...................... 17
Reporting safety defects ................ 17
Vehicle data recording......................... 18

Information regarding electronic recording devices........................... 18

Contents

Safety and Security ........................... 33
Occupant safety ................................... 34
Air bags .......................................... 36
Occupant Classification System ..... 41
Seat belts ....................................... 46
Active head restraints..................... 50
Children in the vehicle .................... 51
Blocking of rear door window operation............ 57
Panic alarm .......................................... 58
Driving safety systems ......................... 59
ABS................................................. 59
Adaptive Brake ............................... 60
BAS................................................. 60
EBP ................................................. 61
ESP® ............................................... 62
Four wheel electronic traction system (4MATIC) with the ESP® ..... 65
Anti-theft systems ................................ 66
Immobilizer..................................... 66
Anti-theft alarm system .................. 66
Canceling the alarm........................ 67

Contents

Controls in detail ............................... 69
Locking and unlocking ......................... 70
SmartKey ....................................... 70
SmartKey with KEYLESS-GO* (Canada only) ................................. 73
Checking batteries in the SmartKey or SmartKey with KEYLESS-GO* (Canada only) ................................. 78
Loss of the SmartKey or SmartKey with KEYLESS-GO* (Canada only) .. 79
Opening doors from the inside ....... 79
Automatic central locking .............. 80
Locking and unlocking from the inside ............................... 81
Starter switch positions ....................... 82
SmartKey ....................................... 82
SmartKey with KEYLESS-GO* (Canada only) ................................. 83
Seats.................................................... 85
Seat adjustment............................. 85
Lumbar support.............................. 91
Seat heating* ................................. 91

Steering wheel..................................... 93

Steering wheel adjustment, manual ........................................... 93
Steering wheel adjustment, electrical* (Canada only)................ 94
Easy-entry/exit feature* (Canada only) ................................. 95
Mirrors................................................. 97
Interior rear view mirror ................. 97
Exterior rear view mirrors............... 97
Power folding exterior rear view mirrors*............. 98
Interior rear view mirror, antiglare position ........................... 99
Auto-dimming rear view mirrors*. 100
Activating exterior rear view mirror parking position* (Canada only)... 101
Memory function* (Canada only)....... 102
Storing positions into memory* ... 103
Recalling positions from memory* 103
Storing exterior rear view mirror parking position*....... 104
Fastening the seat belts .................... 105
Proper use of seat belts ............... 106
Seat belt height adjustment......... 107

Lighting ............................................. 108
Exterior lamp switch .................... 108
Switching on high beams ............. 112
Headlamp cleaning system* ........ 112
Corner-illuminating front fog lamps* (With Bi-Xenon* headlamps only)........................... 112
Hazard warning flasher ................ 114
Interior lighting ............................ 114
Door entry lamps ......................... 116
Trunk lamp................................... 116
Windshield wipers ............................. 117

Switching on/off windshield wipers ........................ 118
Single wipe .................................. 118
Intermittent wiping ...................... 118
Wiping with windshield washer fluid................ 119
Power windows ................................. 120

Opening and closing power windows ............................ 120
Summer opening feature ............. 123
Convenience closing feature........ 124

Contents

Driving and parking............................ 126
Starting the engine....................... 126
Driving off .................................... 129
Turn signals.................................. 131
Problems while driving ................. 132
Parking......................................... 133
Turning off the engine .................. 134
Releasing seat belts ..................... 135
Manual transmission ......................... 136
Shifting into reverse..................... 137
Automatic transmission*................... 138
Gear selector lever....................... 138
Shifting procedure ....................... 139
Gear selector lever positions ....... 140
Driving tips................................... 142
Gear ranges ................................. 143
Automatic shift program .............. 144
Gear selector lever one-touch gearshifting ................. 145
Emergency operation (Limp-Home Mode) ...................... 146
Instrument cluster ............................. 147
Multifunction display.................... 147
Adjusting instrument cluster display illumination........... 148
Coolant temperature gauge ......... 148

Tachometer................................... 149
Outside temperature indicator...... 149
Fuel gauge .................................... 150
Control system ................................... 151
Multifunction display..................... 151
Multifunction steering wheel......... 152
Menus........................................... 154
Trip menu...................................... 156
Navi* menu................................... 158
Audio menu................................... 158
TEL menu* .................................... 160
Service menu ................................ 164
Settings menu............................... 165
Audio system...................................... 176
Audio and telephone, operation.... 176
Audio system overview ................. 176
Operating safety ........................... 177
Audio system components............ 177
Menu............................................. 185
Operation...................................... 188
SYS menu ..................................... 192
Radio operation ............................ 194
Satellite radio*.............................. 200
CD mode....................................... 208
Audio Aux mode............................ 220
Telephone* ................................... 222

“911” emergency call ................... 231
Phone book................................... 233
Call lists........................................ 236
Making calls.................................. 237
Functions during a single call ....... 240
Driving systems.................................. 241
Cruise control ............................... 241
Hill start assist system ................. 246
Air vents............................................. 247
Opening and closing air vents....... 248
Dual-zone automatic climate control.. 250

Deactivating the climate control system ................. 252
Operating the climate control system in automatic mode ........... 253
Setting the temperature ............... 253
Adjusting air distribution .............. 254
Adjusting air volume ..................... 254
Using driver-side settings for all temperature zones (Canada only). 254
Front defroster ............................. 255
Maximum cooling MAX COOL (USA only)..................................... 256
Rear window defroster.................. 256
Air recirculation mode .................. 257
Air conditioning ............................ 258

Contents

3-zone automatic climate control* (Canada only)..................................... 259

Deactivating climate control system................. 261
Operating climate control system in automatic mode ........... 261
Setting the temperature ............... 262
Adjusting air distribution .............. 263
Adjusting air volume..................... 263
Using driver-side settings for all temperature zones................... 263
Front defroster ............................. 264
Rear window defroster ................. 265
Air recirculation mode.................. 265
Residual engine heat and ventilation.............................. 266
Air conditioning ............................ 267
Rear climate control..................... 268
Trunk ................................................. 269
Opening trunk .............................. 269
Closing trunk................................ 270
Trunk emergency release ............. 271
Valet locking ................................ 272
Power tilt/sliding sunroof .................. 273

Opening and closing power tilt/sliding sunroof............. 273

Synchronizing............................... 275

Panorama roof with power tilt/sliding panel* ................... 276
Roller sunblinds............................ 276
Opening and closing panorama roof with power tilt/sliding panel. 277
Synchronizing............................... 278
Loading and storing ........................... 280
Roof rack*.................................... 280
Split rear bench seat*.................. 281
Loading instructions..................... 282
Storage compartments ................ 283
Cup holders.................................. 287
Trunk............................................ 288
Useful features .................................. 289
Sun visors .................................... 289
Rear window sunshade* .............. 290
Ashtrays....................................... 291
Cigarette lighter ........................... 292
Power outlet in the glove box....... 293
Power outlet in the rear passenger compartment....... 293
Floormats*................................... 294
lTele Aid* ..................................... 295
Garage door opener* ................... 303

Operation ......................................... 309
The first 1000 miles (1500 km) ......... 310
Driving instructions ........................... 311
Drive sensibly – save fuel............. 311
Drinking and driving..................... 311
Pedals .......................................... 311
Power assistance ......................... 311
Brakes.......................................... 312
Driving off .................................... 314
Parking......................................... 314
Tires............................................. 315
Hydroplaning................................ 315
Tire traction ................................. 316
Tire speed rating .......................... 316
Winter driving instructions ........... 317
Standing water............................. 318
Passenger compartment.............. 318
Driving abroad ............................. 318
Control and operation of radio transmitters .................... 319
Catalytic converter....................... 319
Emission control .......................... 320
Coolant temperature.................... 321

Uniform Tire Quality Grading Standards (U.S. vehicles).............. 354
Tire ply material ............................ 356
Tire and loading terminology......... 356
Rotating tires ................................ 359
Winter driving ..................................... 360
Winter tires ................................... 360
Snow chains.................................. 361
Maintenance....................................... 362

Maintenance service indicator message ............ 362
Calling up the maintenance service indicator display ............... 363
Resetting the maintenance service indicator ........................... 363
Vehicle care........................................ 364
Cleaning and care of vehicle ......... 364

At the gas station .............................. 322
Refueling...................................... 322
Check regularly and before a long trip.......................... 324
Engine compartment ......................... 325
Hood ............................................ 325
Engine oil ..................................... 327
Transmission fluid level................ 328
Coolant level ................................ 329
Windshield washer system and headlamp cleaning system*......... 330
Tires and wheels................................ 331
Important guidelines .................... 331
Tire care and maintenance........... 332
Direction of rotation..................... 334
Loading the vehicle ...................... 334
Recommended tire inflation pressure ......................... 339
Checking tire inflation pressure ... 341
Tire labeling.................................. 348
Load identification ....................... 352
DOT, Tire Identification Number (TIN) ... 352
Maximum tire load ....................... 353
Maximum tire inflation pressure .. 354

Contents

Practical hints .................................. 373
What to do if …? ................................. 374
Lamps in instrument cluster ......... 374
Air bag off indicator lamp ............. 385
Vehicle status messages in the multifunction display .............. 387
Where will I find ...? ............................ 420
First aid kit.................................... 420
Vehicle jack, vehicle tool kit, luggage bowl, Minispare wheel..... 420
Unlocking/locking in an emergency .. 424
Unlocking the vehicle ................... 424
Locking the vehicle....................... 425
Fuel filler flap................................ 426
Manually unlocking the transmission gear selector lever... 426
Resetting activated head restraints.... 427
Replacing SmartKey batteries ............ 428
Replacing bulbs.................................. 430
Bulbs............................................. 431
Replacing bulbs for front lamps .... 432
Replacing bulbs for rear lamps ..... 436
Replacing wiper blades ...................... 438
Removing wiper blades................. 439
Installing wiper blades .................. 439

Fuel requirements........................ 482
Flexible Fuel Vehicles (USA only) . 482
Coolants ...................................... 484
Windshield washer system and headlamp cleaning system*.. 486

Index................................................. 487

Contents

Flat tire .............................................. 440
Preparing the vehicle.................... 440
Mounting the Minispare wheel ..... 441
Battery ............................................... 446
Disconnecting the battery ............ 448
Removing the battery ................... 449
Charging and reinstalling the battery.................................... 449
Reconnecting the battery ............. 450
Jump starting ..................................... 451
Towing the vehicle ............................. 453
Installing towing eye bolt.............. 455
Fuses ................................................. 456

Fuse box in passenger compartment .......... 457
Fuse box in engine compartment ................ 457
Fuse box in the trunk................................... 458

Technical data ................................. 459
Parts service...................................... 460
Warranty coverage............................. 461

Loss of Service and Warranty Information Booklet ...... 461
Identification labels ........................... 462
Layout of poly-V-belt drive................. 464
C 300/C 350 ............................... 464
Engine................................................ 465
Rims and tires.................................... 467
Same size tires............................. 468
Mixed size tires ............................ 469
Minispare wheel........................... 471
Electrical system ............................... 473
Main dimensions and weights............ 474
Main dimensions.......................... 474
Weights ........................................ 475
Fuels, coolants, lubricants, etc. ......... 476
Capacities .................................... 476
Engine oils.................................... 480
Engine oil additives ...................... 480
Air conditioning refrigerant .......... 480
Brake fluid.................................... 480
Premium unleaded gasoline ......... 481
Gasoline additives........................ 481

Introduction Product information

Product information

왔 Please observe the following in your own best interest: We recommend using Genuine Mercedes-Benz Parts as well as conversion parts and accessories explicitly approved by us for your vehicle model. We have tested these parts to determine their reliability, safety and special suitabili- ty for Mercedes-Benz vehicles.

We are unable to make an assessment for other products and therefore cannot be held responsible for them, even if in indi- vidual cases an official approval or authori- zation by governmental or other agencies should exist. Use of such parts and acces- sories could adversely affect the safety, performance or reliability of your vehicle. Please do not use them.

Genuine Mercedes-Benz parts, as well as approved conversion parts and accesso- ries are available at your authorized Mercedes-Benz Center. Here they can be properly installed and you will receive com- prehensive information, including advice on permissible technical modifications.

Introduction Operator’s Manual

This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer service life of the vehicle, we urge you to follow the in- structions and warnings contained in this manual. Ignoring them could result in dam- age to the vehicle or personal injury to you or others. Vehicle damage caused by fail- ure to follow instructions is not covered by the Mercedes-Benz Limited Warranty. Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment, your au- thorized Mercedes-Benz Center will be glad to demonstrate the proper proce- dures.

We continuously strive to improve our product, and ask for your understanding that we reserve the right to make changes in design and equipment. Therefore, infor- mation, illustrations and descriptions in this Operator’s Manual might differ from your vehicle. Optional equipment is also described in this manual, including operating instruc- tions wherever necessary. Since they are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your vehicle. If there are any equipment details that are not shown or described in this Operator’s Manual, your authorized Mercedes-Benz Center will be glad to inform you of correct care and operating procedures. The Oper- ator’s Manual and Maintenance Booklet are important documents and should be kept with the vehicle.

Service and warranty information

The Service and Warranty Information Booklet contains detailed information about the warranties covering your Mercedes-Benz, including: 앫 New Vehicle Limited Warranty 앫 Emission System Warranty 앫 Emission Performance Warranty 앫 California, Maine, Massachusetts, and

Vermont Emission Control System Warranty (California, Maine, Massachusetts, and Vermont only)

앫 State Warranty Enforcement Laws

(Lemon Laws)

10

Important notice for California retail buyers and lessees of Mercedes-Benz automobiles

Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if Mercedes-Benz USA, LLC and/or its au- thorized repair or service facilities fail to fix one or more substantial defects or mal- functions in the vehicle that are covered by its express warranty after a reasonable number of repair attempts. During the pe- riod of 18 months from original delivery of the vehicle or the accumulation of 18000 miles (approximately 29000 km) on the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail buyer or lessee if one or more of the following oc- curs:

Introduction Operator’s Manual

(1) the same substantial defect or mal-

Maintenance

function results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven, that de- fect or malfunction has been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the need for its repair,

(2) the same substantial defect or mal-

function of a less serious nature than category (1) has been subject to repair four or more times and you have direct- ly notified us in writing of the need for its repair, or

(3) the vehicle is out of service by reason of repair of the same or different sub- stantial defects or malfunctions for a cumulative total of more than 30 calendar days.

Written notification should not be sent to a dealer, it should be addressed to: Mercedes-Benz USA, LLC Customer Assistance Center One Mercedes Drive Montvale, NJ 07645-0350

The Maintenance Booklet describes all the necessary maintenance work which should be performed at regular intervals. Always have the Maintenance Booklet with you when you take the vehicle to your au- thorized Mercedes-Benz Center for ser- vice. The service advisor will record each service in the booklet for you.

11

Introduction Operator’s Manual

Roadside Assistance

The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance number 1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year. For additional information refer to the Mercedes-Benz Roadside Assistance Pro- gram brochure in your vehicle literature portfolio.

Change of address or ownership

If you change your address, be sure to send in the “Change of Address Notice” found in the Service and Warranty Informa- tion Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at 1-800-FOR-MERCedes, or Customer

12

Service (in Canada) at 1-800-387-0100. It is in your own interest that we can contact you should the need arise. If you sell your Mercedes, please leave all literature with the vehicle to make it avail- able to the next operator. If you bought this vehicle used, be sure to send in the “Notice of Purchase of Used Car” found in the Service and Warranty In- formation Booklet, or call the Mercedes-Benz Customer Assistance Cen- ter (in the USA) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.

Operating your vehicle outside the USA or Canada

If you plan to operate your vehicle in for- eign countries, please be aware that: 앫 service facilities or replacement parts

may not be readily available,

앫 unleaded gasoline for vehicles with cat- alytic converters may not be available; the use of leaded fuels will damage the catalysts,

앫 gasoline may have a considerably low- er octane rating, and improper fuel can cause engine damage.

Certain Mercedes-Benz models are avail- able for delivery in Europe under our Euro- pean Delivery Program. For details, consult your authorized Mercedes-Benz Center or write to: In the USA: Mercedes-Benz USA, LLC European Delivery Department One Mercedes Drive Montvale, NJ 07645-0350
In Canada: Mercedes-Benz Canada, Inc. European Delivery Department 98 Vanderhoof Avenue Toronto, Ontario M4G 4C9

Introduction Where to find it

Operation Here you will find all the information you need for the proper operation of your vehi- cle.

Practical hints This section provides fast assistance for dealing with problems you may encounter.

Technical data All important technical data for your vehi- cle can be found in this section.

Indexes The table of contents and the index are de- signed to help you find information quickly and easily. The following publications are part of your vehicle documentation: 앫 this Operator’s Manual 앫 the Maintenance Booklet Separate operating instructions will be provided as required depending on the equipment options installed in your vehi- cle.

왔 Where to find it This Operator’s Manual is designed to pro- vide comprehensive support information for you, the vehicle operator. Each section has its own reference color.

At a glance Here you will find an overview of your vehi- cle’s interior and exterior main features.

Safety and Security Here you will find descriptions of the safety and security features of your vehicle.

Controls in detail Here you will find detailed information about the equipment installed in your vehi- cle. This section also describes technical innovations.

13

Introduction Symbols

Trademarks: 앫 ESP® is a registered trademark of

DaimlerChrysler.

앫 HomeLink® is a registered trademark

of Prince, a Johnson Controls Company.

앫 SIRIUS and related marks are trade- marks of SIRIUS Satellite Radio Inc.

The following symbols are found in this Operator’s Manual:

Optional equipment is identified with an asterisk. Since standard equipment varies between models, the descriptions and illustrations in this manual may differ slightly from the actual equipment of your vehi- cle.

Warning!

Warning notices draw your attention to haz- ards that may endanger your health or life, or the health or life of others.

! Highlights hazards that may result in dam- age to your vehicle.

i Helpful hints or further information you may find useful.

왘 This symbol points to instructions for

you to follow.

왘 A number of these symbols appearing in succession indicates a multiple-step procedure.

컄 page

컄컄

컄컄

->

This symbol tells you where to look for further information on a topic. This continuation symbol marks a warning which is continued on the next page. This continuation symbol marks a procedure which is continued on the next page. This symbol is used to indicate cross-references to term defini- tions.

Display Words appearing in the multi-

function display and COMAND display are printed in the type shown here.

14

왔 Operating safety

Warning!

Warning!

Proper use of the vehicle

Introduction Operating safety

Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle’s electronic components are in- terconnected, any modifications made may produce an undesired effect on other sys- tems. Electronic malfunctions could seri- ously impair the operating safety of your vehicle.

See an authorized Mercedes-Benz Center for repairs or modifications to electronic components.

Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.

Some safety systems only function while the engine is running. You should therefore nev- er turn off the engine while driving.

Heavy blows against the vehicle underbody or tires/wheels, for example when running over an obstacle, road debris or a pothole, may cause serious damage and impair the operating safety of your vehicle. If you feel a sudden significant vibration or ride distur- bance, or you suspect that damage to your vehicle has occurred, you should turn on your hazard warning flashers, carefully slow down, and drive with caution to an area which is a safe distance from the road.

Inspect the vehicle underbody and tires/wheels for possible damage. If the ve- hicle appears unsafe, have it towed to the nearest authorized Mercedes-Benz Center or other qualified maintenance or repair fa- cility for further inspection or repairs.

Proper use of the vehicle requires that you are familiar with the following information and rules: 앫 the safety precautions in this manual 앫 the “Technical data” section in this

manual

앫 traffic rules and regulations 앫 motor vehicle laws and safety stan-

dards

Warning!

Various warning labels are attached to your vehicle. These warning labels are intended to make you and others aware of various risks. You should not remove any of these warning labels unless explicitly instructed to do so by information on the label itself. Re- moval of any of these labels may cause you and others to be unaware of certain risks which may result in an accident and/or per- sonal injury.

15

Introduction Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to immediately contact an authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us at one of the following addresses: In the USA: Customer Assistance Center Mercedes-Benz USA, LLC One Mercedes Drive Montvale, NJ 07645-0350
In Canada: Customer Relations Department Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Toronto, Ontario, M4G 4C9

16

Introduction Reporting safety defects

왔 Reporting safety defects For the USA only: The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966.”

Reporting safety defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

17

Introduction Vehicle data recording

Information regarding electronic recording devices

(Including notice pursuant to California Code § 9951) Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid* system, may transmit some data in certain accidents. This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety. DaimlerChrysler may access the information and share it with others 앫 for safety research or vehicle diagnosis purposes 앫 with the consent of the vehicle owner or lessee 앫 in response to an official request by law enforcement or other government agency 앫 for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or 앫 as otherwise required or permitted by law. Please check the Tele Aid* subscription service agreement for details regarding the information that may be recorded or transmitted via that system.

18

At a glance

Exterior view Storage compartments Cockpit Instrument cluster Multifunction steering wheel Center console Overhead control panel Driver’s door control panel and seat adjustment/memory*

19

At a glance Exterior view

20

At a glance Exterior view

Item 1 Trunk

앫 Unlocking 앫 Opening and closing 앫 Minispare wheel 앫 Vehicle tool kit

2 Rear lamps 3 Rear window, defrosting 4 Fuel filler flap

Refueling Gasoline

5 Doors

앫 Locking and unlocking 앫 Opening and closing 앫 Unlocking/locking in an

emergency

6 Exterior rear view mirror

앫 Adjusting

Page

269
269
441
420
431
265
322
322
481

70
70
424

97

Item 앫 Auto-dimming rear view

mirrors*

앫 Power folding exterior rear

view mirrors*

앫 Parking position*

(Canada only)

7 Tires and wheels

앫 Checking tire inflation

pressure

앫 Tire Pressure Monitoring

System (TPMS), (USA only) 앫 Run Flat Indicator (Canada

only)

앫 General information 앫 Minispare wheel 앫 Flat tire

8 Towing the vehicle

Installing towing eye bolt

Page

Item

9 Headlamp cleaning system* a Front lamps b Hood, opening

Engine oil Coolant Battery

c Windshield wipers

Wiper blades, replacing Wiper blades, cleaning

d Windshield

Front window, defrosting Cleaning with wiper fluid Cleaning

e Roofs

앫 Power tilt/sliding sunroof 앫 Panorama roof with power

tilt/sliding panel*

97
100

98
101
331
341

344

342

331
422
440
453
455

Page 112
431
325
327
329
446
117
438
368

264
119
368

273
276

21

At a glance Storage compartments

22

At a glance Storage compartments

Item

9 Storage pocket a Door pocket b Document holder in sun visor c Parcel net in front passenger

footwell d Ashtray

Cigarette lighter

e Cup holder f Right storage compartment in

front center armrest

Page 286

289
285

291
292
287
284

Item

g Right storage compartment in

front center armrest

h Ashtray in rear passenger

compartment Power outlet

j Cup holder in the rear center

armrest

Page 284

292

293
287

k Rear center armrest with stor-

286

age compartment and cup holder

287

Item

1 Glove box

Power outlet Aux socket 2 Door pocket 3 Storage pocket 4 Door pocket 5 Hooks on left and right side in

trunk

6 Parcel net on left side in trunk 7 Storage space for Minispare wheel and vehicle tool kit in trunk

8 Door pocket

Page 284
293
220

286

288

288
422, 420

23

At a glance Cockpit

24

Item

1 Lever for cruise control 2 Instrument cluster 3 Multifunction steering wheel 4 Horn 5 Overhead control panel 6 Glove box 7 Glove box lock 8 Center console 9 Starter switch KEYLESS-GO* start/stop button (Canada only)

Page 242
26
152

31
284
284
29
82
83

Item

a Steering wheel release handle

(manual)

Page 94

b Steering wheel adjustment

93

stalk (electrical)* (Canada only)

c Combination switch

앫 High beam 앫 Corner-illuminating

lamps*

앫 Windshield wipers 앫 Turn signals

112
112
117
131

At a glance Cockpit

Item

d Hood lock release e Parking brake pedal f Parking brake release g Exterior lamp switch h Door control panel and seat

adjustment/memory*

Page 326
130
130
108
32

25

At a glance Instrument cluster

26

Item

Page

Item

1 Combination gauge with:

3 v Electronic Stability

Fuel gauge 4 Fuel tank reserve

warning lamp

Coolant temperature gauge Ì Coolant temperature

warning lamp

Indicator/warning lamps: A High beam headlamp

indicator lamp

± Engine malfunction

indicator lamp

380
112

374
382
378

Brake warning lamp

376

USA only Canada only

2 L Left turn signal indicator lamp

131

Page 380

131

Program (ESP®) warning lamp

4 Speedometer 5 Multifunction display 6 K Right turn signal

indicator lamp

7 Tachometer with:

H Combination low tire

380

pressure/TPMS malfunction telltale, USA only

= SRS indicator lamp - Antilock Brake System

(ABS) indicator lamp

< Seat belt telltale

8 Outside temperature (manual transmission) Outside temperature / additional speedometer (automatic transmission*)

382
59

380
149

149, 169

At a glance Instrument cluster

Item

9 Outside temperature

(automatic transmission*)

Page 149, 169

a Selected program mode

140

indicator (automatic transmission*)

b Gear position/range

indicator (automatic transmission*) Additional speedometer (manual transmission)

c Digital clock d Instrument cluster

illumination

143

169

151
148

27

At a glance Multifunction steering wheel

28

Item

1 Multifunction display

Operating control system

2 Volume control:

Page 151
151

Press button æ to increase volume ç to decrease volume Telephone*: Press button s to take a call to dial a call t to end a call

to reject an incoming call

F to mute

3 ! to activate Voice

Control*1

1 Voice Control* is only available with COMAND*.

Refer to separate operating instructions.

Item

4 L to cancel Voice

Control*1, back, to confirm message

5 To call up line for menus and

Page

152

select menus: Press button & to scroll to the right ( to scroll to the left To select submenu or scroll through lists: Press button $ to scroll up % to scroll down Press button # to confirm selection

왔 Center console Upper part

At a glance Center console

Page 180
114

66

45, 385, 393
64
176

Item

7 Seat heating*, passenger

side

8 Rear window sunshade

switch*

9 Dual-zone automatic

climate control 3-zone automatic climate control* (Canada only) Rear window defroster

a Seat heating*, driver’s side

Page 91

290

250

259

256, 265
91

Item

1 Audio display cover 2 Hazard warning flasher

switch – switching on/off

3 Anti-theft alarm system

indicator lamp

4 Front passenger front

air bag off indicator lamp

5 ESP® control switch 6 Audio system,

or COMAND* (see separate operating instructions)

29

At a glance Center console

Lower part

30

Item

1 Ashtray

Cigarette lighter

2 Gearshift lever for manual

transmission Gear selector lever for automatic transmission*

3 Cup holder 4 Split storage compartment,

left and right side of the center armrest 5 Audio controller

COMAND-controller* (see separate operating instructions)

Page 291
292
138

140

287
284

182

6 Program mode selector

144

switch for automatic transmission*

왔 Overhead control panel

Item

1 Rear interior lighting on/off 2 Interior lighting control 3 Right reading lamp on/off 4 Power tilt/sliding sunroof

or Panorama roof with power tilt/sliding panel*

5 Information button* 6 Tele Aid* (emergency call

system) button

Page 116
115
115
273

276

300
295

At a glance Overhead control panel

Item

7 Rear view mirror 8 Garage door opener* 9 Hands-free microphone for

Page 97
303

앫 Tele Aid* (emergency call

295

system)

앫 Telephone* 앫 Voice Control*1

160

299
a Roadside Assistance button* 115
b Left reading lamp on/off c Front interior lighting on/off 114
1 Voice Control* is only available with COMAND*.

Refer to separate operating instructions.

31

At a glance Driver’s door control panel and seat adjustment/memory*

32

Item

1 Inside door handle 2 Central unlocking switch 3 Seat adjustment (at side of

the respective front seat) Seat adjustment* (Canada only)

Page 79
81
85

85

4 Memory function* for storing

102

seat, exterior mirror, and steering wheel settings (Canada only)

5 Exterior rear view mirrors

97

adjustment

6 Switches for opening/ closing

120

side windows

7 Rear door window override

switch

8 Remote trunk opening switch 9 Central locking switch

57

269
81

Safety and Security

Occupant safety Panic alarm Driving safety systems Anti-theft systems

33

Safety and Security Occupant safety

In this section you will learn the most important facts about the restraint systems of the vehicle. The restraint systems are 앫 Seat belts 앫 Child restraints 앫 Lower Anchors and Tethers for

CHildren (LATCH)

Additional protection potential provide 앫 Supplemental Restraint System (SRS)

with 앫 Air bags 앫 Air bag control unit (with crash

sensors)

앫 Emergency Tensioning Device

(ETD) for seat belts

앫 Seat belt force limiter

앫 Active head restraints

34

Air bag system components with 앫 Front passenger front air bag off

indicator lamp

앫 Front passenger seat with Occupant

Classification System (OCS)

Although independent systems, their pro- tective functions work in conjunction with each other.

i For information on infants and children trav- eling with you in the vehicle and restraint sys- tems for infants and children, see “Children in the vehicle” (컄 page 51).

The SRS system conducts a self-test when the ignition is switched on and in regular intervals while the engine is running. This facilitates early detection of malfunctions. The = indicator lamp in the instrument cluster (컄 page 26) comes on when the ignition is switched on and goes out no lat- er than a few seconds after the engine has been started. The SRS components are in operational readiness when the = indicator lamp is not lit when the engine is running. A malfunction in the system has been detected if the = indicator lamp: 앫 fails to go out after approximately

4 seconds after the engine was started

앫 does not come on at all 앫 comes on after the engine was started

or while driving

Warning!

Warning!

Modifications to or work improperly con- ducted on restraint systems (such as seat belts and anchors, Emergency Tensioning Devices (ETDs), seat belt force limiters or air bags) or their wiring, as well as tampering with interconnected electronic systems, can lead to the restraint systems no longer func- tioning as intended.

Air bags or Emergency Tensioning Devices (ETDs), for example, could deploy inadvert- ently or fail to deploy in accidents although the deceleration threshold for air bag de- ployment is exceeded. Therefore, never modify the restraint systems. Do not tamper with electronic components or their soft- ware.

In the event that the = indicator lamp comes on during driving or does not come on at all, the SRS self-check has detected a malfunction. For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center immediately to have the system checked; otherwise the SRS may not deploy when needed in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and unnec- essarily which could also result in injury.

In addition, improper work on the SRS creates a risk of rendering the SRS inopera- tive or causing unintended air bag deploy- ment. Work on the SRS must therefore only be performed by qualified technicians. Con- tact an authorized Mercedes-Benz Center.

Safety and Security Occupant safety

If it is necessary to modify an air bag system to accommodate a person with disabilities, contact your local authorized Mercedes-Benz Center or call our Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) for details.

35

Safety and Security Occupant safety

Air bags

Warning!

Air bags are designed to reduce the poten- tial of injury and fatality in certain frontal im- pacts (front air bags), side impacts (front side impact air bags, rear side impact air bags* and window curtain air bags) or roll- overs (window curtain air bags). However, no system available today can totally elimi- nate injuries and fatalities.

The deployment of the air bags temporarily releases a small amount of dust from the air bags. This dust, however, is neither injurious to your health, nor does it indicate a fire in the vehicle. The dust might cause some tem- porary breathing difficulty for people with asthma or other breathing trouble. To avoid this, you may wish to get out of the vehicle as soon as it is safe to do so. If you have any breathing difficulty but cannot get out of the vehicle after the air bag inflates, then get fresh air by opening a window or door.

36

Warning!

To reduce the risk of injury when the front air bags inflate, it is very important for the driver and front passenger to always be in a properly seated position and to wear their respective seat belt.

For maximum protection in the event of a collision always be in normal seated position with your back against the backrest. Fasten your seat belt and make sure it is properly positioned on your body.

Since the air bag inflates with considerable speed and force, a proper seating and hands on steering wheel position will help to keep you at a safe distance from the air bag. Occupants who are unbelted, out of position or too close to the air bag can be seriously injured or killed by an air bag as it inflates with great force in the blink of an eye: 앫 Sit properly belted in a nearly upright

position with your back against the seat backrest.

앫 Adjust the driver’s seat as far as possi- ble rearward, still permitting proper op- eration of vehicle controls. The distance from the center of the driver’s breast- bone to the center of the air bag cover on the steering wheel must be at least 10 inches (25 cm) or more. You should be able to accomplish this by a combina- tion of adjustments to the seat and steering wheel. If you have any prob- lems, please see an authorized Mercedes-Benz Center.

앫 Do not lean your head or chest close to

the steering wheel or dashboard.

앫 Keep hands on the outside of steering wheel rim. Placing hands and arms in- side the rim can increase the risk and potential severity of hand/arm injury when driver’s front air bag inflates.

앫 Adjust the front passenger seat as far as possible rearward from the dashboard when the seat is occupied.

needs to deploy rapidly in a side impact in order to do its job.

To help avoid the possibility of injury, please follow these guidelines:

(1) Always sit as upright as possible,

properly use the seat belts, and for all children 12 years old and under, use an appropriately sized infant restraint, tod- dler restraint, or booster seat recom- mended for the size and weight of the child.

(2) Always wear seat belts properly.

앫 Always sit as upright as possible, prop- erly use the seat belts and use an appro- priately sized infant restraint, toddler restraint, or booster seat recommended for the size and weight of the child. Failure to follow these instructions can result in severe injuries to you or other occupants.

If you sell your vehicle, it is important that you make the buyer aware of this safety information. Be sure to give the buyer this Operator’s Manual.

Warning!

Accident research shows that the safest place for children in an automobile is in the rear seat.

There is a possibility for a side impact air bag related injury if occupants, especially children, are not properly seated or re- strained when next to a front side impact air bag and/or rear side impact air bag* which

Safety and Security Occupant safety

i Air bags are designed to deploy only in cer- tain frontal impacts (front air bags), and in side impacts (front side impact air bags, rear side im- pact* air bags, and window curtain air bags) which exceed preset thresholds, and in certain rollovers (window curtain air bags). Only during these events will they provide their supplemental protection. The driver and passengers should always wear their seat belts. Otherwise it is not possible for air bags to provide their supplemental protec- tion. In case of other types of impacts and impacts be- low air bag deployment thresholds, air bags will not deploy. The driver and passenger will then be protected to the extent possible by a properly fastened seat belt. A properly fastened seat belt is also needed to provide the best possible pro- tection in a rollover. We caution you not to rely on the presence of the air bags in order to avoid wearing your seat belt. It is important to your safety and that of your pas- sengers that you replace deployed air bags and repair any malfunctioning air bags to make sure the vehicle will continue to provide supplemental crash protection for occupants.

37

Safety and Security Occupant safety

Safety guidelines for the seat belt, emergency tensioning device and air bag

Warning!

앫 Damaged seat belts or seat belt that were highly stressed in an accident must be replaced and their anchoring points must also be checked. Only use seat belts installed or supplied at an au- thorized Mercedes-Benz Center.

앫 Air bags and Emergency Tensioning Devices (ETDs) contain Perchlorate material, which may require special han- dling and regard for the environment. Check with your local government’s dis- posal guidelines. California residents, see http://www.dtsc.ca.gov/Hazard- ousWaste/Perchlorate/index.cfm.

앫 Air bags and pyrotechnic emergency

tensioning devices (ETDs) are designed to function on a one-time-only basis. An air bag or ETD that is deployed must be replaced.

38

앫 Do not pass seat belt over sharp edges.

They could tear.

앫 Do not make any modification that could

change the effectiveness of the seat belts.

앫 Do not bleach or dye seat belts as this may severely weaken them. In a crash they may not be able to provide ade- quate protection.

앫 No modifications of any kind may be made to any components or wiring of the SRS. This includes changing or removing any component or part of the SRS, the installation of additional trim material, badges, etc. over the steering wheel hub, front passenger front air bag cover, outboard sides of the seat backrests, door trim panels, or door frame trims, and installation of addition- al electrical/electronic equipment on or near SRS components and wiring. Keep area between air bags and occupants free from objects (e.g. packages, purs- es, umbrellas, etc.).

앫 Do not hang items such as coat hangers from the coat hooks or handles over the door. These items may turn into projec- tiles and cause head and other injuries when the window curtain air bag is deployed.

앫 Air bag system components will be hot

after an air bag has inflated. Do not touch.

앫 Never place your feet on the instrument panel, dashboard, or on the seat. Always keep both feet on the floor in front of the seat.

앫 In addition, improper repair work on the SRS creates a risk of rendering the SRS inoperative or causing unintended air bag deployment. Work on the SRS must therefore only be performed by qualified technicians. Contact an authorized Mercedes-Benz Center.

앫 For your protection and the protection of others, when scrapping the air bag unit or emergency tensioning device, our safety instructions must be fol- lowed. These instructions are available from your authorized Mercedes-Benz Center.

앫 Given the considerable deployment

speed, required inflation volume, and the textile structure of the air bags, there is the possibility of abrasions or other, potentially more serious injuries resulting from air bag deployment.

Warning!

Only use seat covers which have been tested and approved by Mercedes-Benz for your vehicle model. Using other seat covers may interfere with or prevent the deployment of the front side impact air bags or the rear side impact air bags. Contact an authorized Mercedes-Benz Center for avail- ability.

When you sell your vehicle we strongly urge you to give notice to the subsequent owner that it is equipped with an SRS by alerting them to the applicable section in the Operator’s Manual.

Front air bags

1 Driver air bag 2 Front passenger front air bag The front air bags are designed to provide increased protection for the driver and front passenger against the risk of injuries to the head and thorax. Driver and front passenger front air bag are deployed:

Safety and Security Occupant safety

앫 in the event of certain frontal impacts 앫 if impact exceeds a preset deployment

threshold

앫 if the system determines that airbag deployment can offer additional pro- tection to that provided by the seat belt 앫 depending on whether the seat belt is

in use

앫 independently of the front side impact

air bags, rear side impact air bags* and/or the window curtain air bags.

i The front air bags in this vehicle have been designed to inflate in two stages. This allows the air bag to have different rates of inflation that are based on the rate of relevant vehicle decelera- tion as assessed by the air bag control unit. On the front passenger-side, the front air bag de- ployment is additionally influenced by the pas- senger’s weight category as identified by the Occupant Classification System (OCS) (컄 page 41). The lighter the front passenger-side occupant, the higher the vehicle deceleration rate required for the second stage inflation of the air bag.

39

Safety and Security Occupant safety

The front air bags will not deploy in im- pacts which do not exceed the system’s deployment thresholds. You will then be protected by the fastened seat belts. The front airbags are not deployed in the event of a rollover unless the vehicle's rate of longitudinal deceleration or acceleration exceeds the preset deployment threshold for the front air bags. The front passenger front air bag 2 (컄 page 39) will only be deployed if: 앫 the system, based on OCS weight sen-

sor readings, senses that the front passenger seat is occupied

앫 the 5/ indicator lamp in the center console is not lit (컄 page 45) 앫 the impact exceeds a preset deploy-

ment threshold

40

Front side impact air bags and rear side impact air bags*

1 Front side impact air bag 2 Rear side impact air bag* When deployed, the front side impact air bags 1 and/or the rear side impact air bags* 2 are designed to provide in- creased protection for the thorax (but not the head, neck and arms) of the occupants on the side of the vehicle on which the im- pact occurs.

The front side impact air bags 1 and the rear side impact air bags* 2 are deployed: 앫 on the impacted side of the vehicle 앫 in impacts exceeding a preset deploy-

ment threshold

앫 independently of the front air bags The front passenger front side impact air bag 1 will not deploy if the OCS senses that the front passenger seat is empty and the front passenger seat belt is not fas- tened (latch plate is not inserted into the buckle). With an empty front passenger seat and the seat belt fastened (latch plate properly inserted into buckle) the front passenger side impact air bag 1 will deploy regardless of the empty seat. The front side impact air bags 1 and the rear side impact air bags* 2 are not de- ployed in impacts which do not exceed the system’s deployment threshold.

The window curtain air bags are deployed: 앫 on the impacted side of the vehicle 앫 in impacts exceeding a preset deploy-

ment threshold

앫 independently of the front air bags 앫 regardless of whether the front-pas-

senger seat is occupied

앫 in certain vehicle rollovers The side window curtain air bags are not deployed in impacts which do not exceed the system’s deployment threshold.

Window curtain air bags

1 Window curtain air bag When deployed, the window curtain air bags 1 are designed to provide increased protection for the head (but not the chest or arms) of the occupants on the side of the vehicle on which the impact occurs. The window curtain air bags fill up the area indicated by the arrows.

Safety and Security Occupant safety

Occupant Classification System

The Occupant Classification System (OCS) automatically turns the front passenger front air bag on or off based on the classi- fied occupant weight category determined by weight sensor readings from the front passenger seat.

i The system does not deactivate the front passenger side impact air bag, the window cur- tain air bag and the emergency tensioning de- vice.

Occupants must sit properly belted in a position that is as upright as possible with their back against the seat backrest and feet on the floor to be correctly classified. If the occupant’s weight is transferred to another object in the vehicle (e.g. by lean- ing on armrests), the OCS may not be able to properly approximate the occupant’s weight category.

41

Safety and Security Occupant safety

i If your seat, including your trim cover and cushion needs to be serviced in any way, take the vehicle to an authorized Mercedes-Benz Center. Only seat accessories approved by Mercedes-Benz may be used.

Both driver and the front passenger should always use the 5/ indicator lamp as an indication of whether or not the front passenger is properly positioned.

42

Warning!

remain illuminated, indicating that the front passenger front air bag is deactivated.

If the 5/ indicator lamp illuminates when an adult or someone larger than a small individual is in the front passenger seat, have the front passenger re-position himself or herself in the seat until the 5/ indicator lamp goes out, or check whether objects are caught under or around the seat.

In the event of a collision, the air bag control unit will not allow front passenger front air bag deployment when the OCS classified the front passenger seat occupant as being up to or less than the weight of a typical 12-month-old child in a standard child restraint or if the front passenger seat is sensed as being empty.

When the OCS senses that the front passen- ger seat occupant is classified as being up to or less than the weight of a typical 12-month-old child in a standard child restraint, the 5/ indicator lamp will illuminate when the engine is started and

When the OCS senses that the front passen- ger seat is classified as being empty, the 5/ indicator lamp will illuminate when the engine is started and remain