2012 Jeep Patriot Owners Manual

430 MAINTAINING YOUR VEHICLE

CAUTION!

• The catalytic converter requires the use of un- leaded fuel only. Leaded gasoline will destroy the effectiveness of the catalyst as an emissions con- trol device and may seriously reduce engine per- formance and cause serious damage to the engine. • Damage to the catalytic converter can result if your vehicle is not kept in proper operating condition. In the event of engine malfunction, particularly involving engine misfire or other apparent loss of performance, have your vehicle serviced promptly. Continued operation of your vehicle with a severe malfunction could cause the converter to overheat, resulting in possible damage to the converter and vehicle.

Intentional tampering with emissions control in civil penalties being assessed

Under normal operating conditions, the catalytic con- verter will not require maintenance. However, it is im- portant to keep the engine properly tuned to assure proper catalyst operation and prevent possible catalyst damage. NOTE: systems can result against you. In unusual situations involving grossly malfunctioning engine operation, a scorching odor may suggest severe and abnormal catalyst overheating. If this occurs, stop the vehicle, turn off the engine and allow it to cool. Service, including a tune-up to manufacturer’s specifica- tions, should be obtained immediately.

To minimize the possibility of catalytic converter dam- age: • Do not shut off the engine or interrupt the ignition, when the transmission is in gear and the vehicle is in motion. • Do not try to start the engine by pushing or towing the • Do not idle the engine with any spark plug wires disconnected or removed, such as when diagnostic testing, or for prolonged periods during very rough idle or malfunctioning operating conditions.

vehicle.

Cooling System

MAINTAINING YOUR VEHICLE 431

WARNING!

• When working near the radiator cooling fan, dis- connect the fan motor lead or turn the ignition switch to the OFF position. The fan is temperature controlled and can start at any time the ignition switch is in the ON position. • You or others can be badly burned by hot coolant or steam from your radiator. If you see or hear steam coming from under the hood, do not open the hood until the radiator has had time to cool. Never try to open a cooling system pressure cap when the radiator is hot.

Coolant Checks Check engine coolant (antifreeze) protection every 12 months (before the onset of freezing weather, where applicable). If the engine coolant (antifreeze) is dirty or

432 MAINTAINING YOUR VEHICLE rusty in appearance, the system should be drained, flushed and refilled with fresh engine coolant (anti- freeze). Check the front of the A/C condenser for any accumulation of bugs, leaves, etc. If dirty, clean by gently spraying water from a garden hose vertically down the face of the condenser. Check the coolant recovery bottle tubing for brittle rub- ber, cracking, tears, cuts and tightness of the connection at the bottle and radiator. Inspect the entire system for leaks. Cooling System – Drain, Flush, And Refill Refer to the “Maintenance Schedule” for the proper maintenance interval. If the engine coolant (antifreeze) is dirty or contains a considerable amount of sediment, clean and flush with a reliable cooling system cleaner. Follow with a thorough rinsing to remove all deposits and chemicals. Properly dispose of old engine coolant (antifreeze).

Selection Of Coolant Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information.

CAUTION!

• Mixing of engine coolant (antifreeze) other than specified Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion pro- tection. If a non-HOAT engine coolant (antifreeze) is introduced into the cooling system in an emer- gency, it should be replaced with the specified engine coolant (antifreeze) as soon as possible.

(Continued)

CAUTION! (Continued)

• Do not use water alone or alcohol based engine coolant (antifreeze) products. Do not use addi- tional rust inhibitors or antirust products, as they may not be compatible with the radiator engine coolant and may plug the radiator. • This vehicle has not been designed for use with Propylene Glycol based engine coolant (anti- freeze). Use of Propylene Glycol based engine coolant (antifreeze) is not recommended.

Adding Coolant Your vehicle has been built with an improved engine coolant (antifreeze) that allows extended maintenance intervals. This engine coolant (antifreeze) can be used up to five years or 104,000 miles (169 000 km) before replacement. To prevent reducing this extended mainte- nance period, it is important that you use the same engine coolant (antifreeze) throughout the life of your

MAINTAINING YOUR VEHICLE 433
vehicle. Please review these recommendations for using Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze). When adding engine coolant (antifreeze), a minimum solution of 50% recommended MOPAR威 Antifreeze/ Coolant 5 Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology), or equivalent, in water should be used. Use higher concentrations (not to exceed 70%) if temperatures below ⫺34°F (⫺37°C) are antici- pated. Use only high purity water such as distilled or deionized water when mixing the water/engine coolant (antifreeze) solution. The use of lower quality water will reduce the amount of corrosion protection in the engine cooling system.

434 MAINTAINING YOUR VEHICLE Please note that it is the owner’s responsibility to main- tain the proper level of protection against freezing ac- cording to the temperatures occurring in the area where the vehicle is operated. NOTE: Mixing engine coolant (antifreeze) types will decrease the life of the engine coolant (antifreeze) and will require more frequent coolant changes. Cooling System Pressure Cap The cap must be fully tightened to prevent loss of engine coolant (antifreeze) and to ensure that engine coolant (antifreeze) will return to the radiator from the coolant recovery bottle. The cap should be inspected and cleaned if there is any accumulation of foreign material on the sealing surfaces.

WARNING!

• The warning words “DO NOT OPEN HOT” on the cooling system pressure cap are a safety precaution. Never add engine coolant (antifreeze) when the engine is overheated. Do not loosen or remove the cap to cool an overheated engine. Heat causes pres- sure to build up in the cooling system. To prevent scalding or injury, do not remove the pressure cap while the system is hot or under pressure. • Do not use a pressure cap other than the one specified for your vehicle. Personal injury or engine damage may result.

Disposal Of Used Engine Coolant Used ethylene glycol-based engine coolant (antifreeze) is a regulated substance requiring proper disposal. Check with your local authorities to determine the disposal

rules for your community. To prevent ingestion by ani- mals or children do not store ethylene glycol-based engine coolant (antifreeze) in open containers or allow it to remain in puddles on the ground. If ingested by a child or pet, seek emergency assistance immediately. Clean up any ground spills immediately. Coolant Level The coolant bottle provides a quick visual method for determining that the coolant level is adequate. With the engine idling and warm to normal operating tempera- ture, the level of the engine coolant (antifreeze) in the bottle should be between the “ADD” and “FULL” lines shown on the bottle. The radiator normally remains completely full, so there is no need to remove the radiator cap unless checking for the coolant freeze point or replacing the engine coolant (antifreeze). Advise your service attendant of this. As long as the engine operating temperature is satisfactory, the coolant bottle need only be checked once a month.

MAINTAINING YOUR VEHICLE 435
When additional engine coolant (antifreeze) is needed to maintain the proper level, it should be added to the coolant bottle. Do not overfill. Points To Remember NOTE: When the vehicle is stopped after a few miles/ kilometers of operation, you may observe vapor coming from the front of the engine compartment. This is nor- mally a result of moisture from rain, snow, or high humidity accumulating on the radiator and being vapor- ized when the thermostat opens, allowing hot engine coolant (antifreeze) to enter the radiator. If an examination of your engine compartment shows no evidence of radiator or hose leaks, the vehicle may be safely driven. The vapor will soon dissipate. • Do not overfill the coolant recovery bottle.

436 MAINTAINING YOUR VEHICLE

• Check the coolant freeze point in the radiator and in the coolant recovery bottle. If engine coolant (anti- freeze) needs to be added, the contents of the coolant recovery bottle must also be protected against freezing. • If frequent engine coolant (antifreeze) additions are required, or if the level in the coolant recovery bottle does not drop when the engine cools, the cooling system should be pressure tested for leaks. • Maintain engine coolant (antifreeze) concentration at 50% HOAT engine coolant (antifreeze) (minimum) and distilled water for proper corrosion protection of your engine which contains aluminum components. • Make sure that the radiator and coolant recovery bottle overflow hoses are not kinked or obstructed. • Keep the front of the radiator clean. If your vehicle is equipped with air conditioning, keep the front of the condenser clean.

• Do not change the thermostat for Summer or Winter operation. If replacement install ONLY the correct type thermostat. Other designs may result in unsatisfactory engine coolant (antifreeze) per- formance, poor gas mileage, and increased emissions.

is ever necessary,

Brake System In order to assure brake system performance, all brake system components should be inspected periodically. Refer to the “Maintenance Schedule” for the proper maintenance interval.

WARNING!

Riding the brakes can lead to brake failure and possibly a collision. Driving with your foot resting or riding on the brake pedal can result in abnormally high brake temperatures, excessive lining wear, and possible brake damage. You would not have your full braking capacity in an emergency.

Brake Master Cylinder The fluid level in the master cylinder should be checked when performing under hood services, or immediately if the brake system warning light is on. Be sure to clean the top of the master cylinder area before removing the cap. If necessary, add fluid to bring the fluid level up to the requirements described on the brake fluid reservoir. Fluid level can be expected to fall as the brake pads wear. The brake fluid level should be checked when the pads are replaced. However, low fluid level may be caused by a leak and a checkup may be needed.

MAINTAINING YOUR VEHICLE 437
If your vehicle is equipped with a manual NOTE: transmission , the brake fluid reservoir supplies fluid to both the brake system and the clutch release system. The two systems are separated in the reservoir, and a leak in one system will not affect the other system. The manual transmission clutch release system should not require fluid replacement during the life of the vehicle. If the brake fluid reservoir is low and the brake system does not indicate any leaks or other problems, it may be a result of a leak in the hydraulic clutch release system. See your local authorized dealer for service. Use only manufacturer’s recommended brake fluid. Re- fer to “Fluids, Lubricants, and Genuine Parts” in “Main- taining Your Vehicle” for further information.

438 MAINTAINING YOUR VEHICLE

WARNING!

• Use only manufacturer’s recommended brake fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information. Using the wrong type of brake fluid can severely damage your brake system and/or impair its performance. The proper type of brake fluid for your vehicle is also identified on the original factory installed hydraulic master cylin- der reservoir.

(Continued)

WARNING! (Continued)

• To avoid contamination from foreign matter or moisture, use only new brake fluid or fluid that has been in a tightly closed container. Keep the master cylinder reservoir cap secured at all times. Brake fluid in a open container absorbs moisture from the air resulting in a lower boiling point. This may cause it to boil unexpectedly during hard or prolonged braking, resulting in sudden brake failure. This could result in a collision. • Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts, causing the brake fluid to catch fire. Brake fluid can also damage painted and vinyl surfaces, care should be taken to avoid its contact with these surfaces.

(Continued)

WARNING! (Continued)

• Do not allow petroleum based fluid to contami- nate the brake fluid. Brake seal components could be damaged, causing partial or complete brake failure. This could result in a collision.

CAUTION!

Use of improper brake fluids will affect overall clutch system performance. Improper brake fluids may damage the clutch system resulting in loss of clutch function and the ability to shift the transmis- sion.

MAINTAINING YOUR VEHICLE 439

Automatic Transmission (CVT) – If Equipped

Selection Of Lubricant It is important that the proper lubricant is used in the transmission to assure optimum transmission perfor- mance. Use only the manufacturer’s recommended trans- mission fluid which has been formulated with special metal to metal friction coefficient additives to provide the proper steel belt traction on the drive and driven pulleys. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information.

CAUTION!

Using a transmission fluid other than the manufac- turer’s recommended fluid will cause belt slip and result in a complete transmission failure! Refer to “Fluids, Lubricants, and Genuine Parts” in “Main- taining Your Vehicle” for further information.

440 MAINTAINING YOUR VEHICLE Special Additives Do not add any materials (other than leak detection dyes) to Continuously Variable Transmission (CVT) Fluid (CVTF+4威). CVTF+4威 is an engineered product and its performance may be impaired by supplemental additives.

CAUTION!

Do not use chemical flushes in your transmission as the chemicals can damage your transmission compo- nents. Such damage is not covered by the New Vehicle Limited Warranty.

Fluid Level Check Routine fluid level checks are not required. The transmis- sion filler tube is capped and does not include a dipstick. Your authorized dealer can check the transmission fluid level using a special service dipstick. Should you notice fluid leakage or transmission malfunction, have the fluid

level checked immediately. Operation with incorrect fluid level can cause severe transmission damage. Fluid And Filter Changes Refer to the “Maintenance Schedule” for the proper maintenance interval. Manual Transmission – If Equipped

Lubricant Selection Use only the manufacturers recommended transmission fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintaining Your Vehicle” for further information. Fluid Level Check Check the fluid level by removing the fill plug. The fluid level should be between the bottom of the fill hole and a point not more than 3/16 in (4.7 mm) below the bottom of the hole. Add fluid, if necessary, to maintain the proper level.

Frequency Of Fluid Change Under normal operating conditions, the fluid installed at the factory will give satisfactory lubrication for the life of the vehicle. Fluid changes are not necessary unless lubri- cant has become contaminated with water. NOTE: changed immediately. Rear Drive Assembly (RDA) – AWD/4WD Models Only

If contaminated with water, the fluid should be

Lubricant Selection Use only the manufacturer’s recommended fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintain- ing Your Vehicle” for further information. Fluid Level Check Visually inspect the unit at each oil change for leakage. If leakage is detected, check the fluid level by removing the

MAINTAINING YOUR VEHICLE 441
fill plug. The fluid level should be maintained between the bottom of the fill hole to 1/8 in (4 mm) below the fill hole. Add fluid, if necessary, to maintain the proper level. Frequency Of Fluid Change Refer to the “Maintenance Schedule” for the proper maintenance interval. Power Transfer Unit (PTU) – AWD/4WD Models Only

Lubricant Selection Use only the manufacturer’s recommended fluid. Refer to “Fluids, Lubricants, and Genuine Parts” in “Maintain- ing Your Vehicle” for further information. Fluid Level Check Visually inspected the unit at each oil change for leakage. If leakage is detected, Check the fluid level by removing

442 MAINTAINING YOUR VEHICLE the fill plug. The fluid level should be maintained be- tween the bottom of the fill hole to 1/8 in (4 mm) below the fill hole. Add fluid, if necessary, to maintain the proper level. Frequency Of Fluid Change Refer to the “Maintenance Schedule” for the proper maintenance interval. Appearance Care And Protection From Corrosion

Protection Of Body And Paint From Corrosion Vehicle body care requirements vary according to geo- graphic locations and usage. Chemicals that make roads passable in snow and ice and those that are sprayed on trees and road surfaces during other seasons, are highly corrosive to the metal in your vehicle. Outside parking, which exposes your vehicle to airborne contaminants, road surfaces on which the vehicle is operated, extreme

hot or cold weather and other extreme conditions will have an adverse effect on paint, metal trim, and under- body protection. The following maintenance recommendations will enable you to obtain maximum benefit from the corrosion resistance built into your vehicle. What Causes Corrosion? Corrosion is the result of deterioration or removal of paint and protective coatings from your vehicle. The most common causes of corrosion are: • Road salt, dirt and moisture accumulation. • Stone and gravel impact. • Insects, tree sap and tar. • Salt in the air near sea coast localities. • Atmospheric fallout/industrial pollutants.

Washing • Wash your vehicle regularly. Always wash your ve- hicle in the shade using MOPAR威 Car Wash or a mild car wash soap, and rinse the panels completely with clear water. • If insects, tar or other similar deposits have accumu- lated on your vehicle, use MOPAR威 Super Kleen Bug and Tar Remover or equivalent to remove. • Use a high quality cleaner wax, such as MOPAR威 Cleaner Wax to remove road film, stains and to protect your paint finish. Take care never to scratch the paint. • Avoid using abrasive compounds and power buffing that may diminish the gloss or thin out the paint finish.

MAINTAINING YOUR VEHICLE 443

CAUTION!

• Do not use abrasive or strong cleaning materials such as steel wool or scouring powder, which will scratch metal and painted surfaces. • Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals.

Special Care • If you drive on salted or dusty roads or if you drive near the ocean, hose off the undercarriage at least once a month. • It is important that the drain holes in the lower edges of the doors, rocker panels and trunk be kept clear and open.

444 MAINTAINING YOUR VEHICLE

• If you detect any stone chips or scratches in the paint, touch them up immediately. The cost of such repairs is considered the responsibility of the owner. • If your vehicle is damaged due to a collision or similar cause which destroys the paint and protective coating, have your vehicle repaired as soon as possible. The cost of such repairs is considered the responsibility of the owner. • If you carry special cargo such as chemicals, fertilizers, de-icer salt, etc., be sure that such materials are well packaged and sealed. • If a lot of driving is done on gravel roads, consider • Use MOPAR威 Touch Up Paint or equivalent on scratches as soon as possible. Your authorized dealer has touch up paint to match the color of your vehicle.

mud or stone shields behind each wheel.

Wheel And Wheel Trim Care • All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • To remove heavy soil and/or excessive brake dust, use MOPAR威 Wheel Cleaner or equivalent or select a non-abrasive, non-acidic cleaner.

CAUTION!

Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not use oven cleaner. These products may damage the wheel’s protective finish. Avoid automatic car washes that use acidic solutions or harsh brushes that may damage the wheel’s pro- tective finish. Only MOPAR威 Wheel Cleaner or equivalent is recommended.

with a clean, dry towel.

Stain Repel Fabric Cleaning Procedure – If Equipped Stain Repel seats may be cleaned in the following man- ner: • Remove as much of the stain as possible by blotting • Blot any remaining stain with a clean, damp towel. • For tough stains, apply MOPAR威 Total Clean or a mild soap solution to a clean, damp cloth and remove the stain. Use a fresh, damp towel to remove soap residue. • For grease stains, apply MOPAR威 Multi-Purpose Cleaner or a equivalent high quality cleaner to a clean, damp cloth and remove the stain. Use a fresh, damp towel to remove soap residue. • Do not use any harsh solvents or any other form of

protectants on Stain Repel products.

MAINTAINING YOUR VEHICLE 445

Interior Care Use MOPAR威 Total Clean or equivalent to clean fabric upholstery and carpeting. Use MOPAR威 Total Clean or equivalent to clean vinyl upholstery. MOPAR威 Total Clean or equivalent is specifically recom- mended for leather upholstery. Your leather upholstery can be best preserved by regular cleaning with a damp, soft cloth. Small particles of dirt can act as an abrasive and damage the leather upholstery and should be removed promptly with a damp cloth. Stubborn soils can be removed easily with a soft cloth and MOPAR威 Total Clean or equivalent. Care should be taken to avoid soaking your leather upholstery with any liquid. Please do not use polishes, oils, cleaning fluids, solvents, detergents, or ammonia based cleaners to clean your leather upholstery. Application of a leather condi- tioner is not required to maintain the original condition.

446 MAINTAINING YOUR VEHICLE

WARNING!

Do not use volatile solvents for cleaning purposes. Many are potentially flammable, and if used in closed areas, they may cause respiratory harm.

Cleaning Headlights Your vehicle has plastic headlights that are lighter and less susceptible to stone breakage than glass headlights. Plastic is not as scratch resistant as glass and, therefore, different lens cleaning procedures must be followed. To minimize the possibility of scratching the lenses and reducing light output, avoid wiping with a dry cloth. To remove road dirt, wash with a mild soap solution fol- lowed by rinsing. Do not use abrasive cleaning components, solvents, steel wool or other aggressive material to clean the lenses.

Glass Surfaces All glass surfaces should be cleaned on a regular basis with MOPAR威 Glass Cleaner or any commercial household-type glass cleaner. Never use an abrasive type cleaner. Use caution when cleaning the inside rear win- dow equipped with electric defrosters or the right rear quarter window equipped with the radio antenna. Do not use scrapers or other sharp instruments which may scratch the elements. When cleaning the rearview mirror, spray cleaner on the towel or rag that you are using. Do not spray cleaner directly on the mirror. Instrument Panel Cover The instrument panel cover has a low glare surface which minimizes reflections on the windshield. Do not use protectants or other products which may cause undesir- able reflections. Use soap and warm water to restore the low glare surface.

Instrument Panel Bezels

CAUTION!

When installing hanging air fresheners in your ve- hicle, read the installation instructions carefully. Some air fresheners will damage the finish of painted or decorated parts if allowed to directly contact any surface.

Cleaning Plastic Instrument Cluster Lenses The lenses in front of the instruments in this vehicle are molded in clear plastic. When cleaning the lenses, care must be taken to avoid scratching the plastic. 1. Clean with a wet, soft rag. A mild soap solution may be used, but do not use high alcohol content or abrasive cleaners. If soap is used, wipe clean with a clean, damp rag. 2. Dry with a soft cloth.

MAINTAINING YOUR VEHICLE 447

Seat Belt Maintenance Do not bleach, dye or clean the seat belts with chemical solvents or abrasive cleaners. This will weaken the fabric. Sun damage can also weaken the fabric. If the seat belts need cleaning, use a mild soap solution or lukewarm water. Do not remove the seat belts from the car to wash them. Dry with a soft cloth. Replace the seat belts if they appear frayed or worn or if the buckles do not work properly.

448 MAINTAINING YOUR VEHICLE FUSES

Integrated Power Module The Integrated Power Module is located in the engine compartment near the air cleaner assembly. This center contains cartridge fuses and mini-fuses. A number that identifies each component may be displayed on the inside of the cover. Refer to “Engine Compartment” in “Maintaining Your Vehicle” for further information.

Integrated Power Module

Cavity Cartridge

Fuse Empty

Mini- Fuse

15 Amp Lt Blue

Description

Empty AWD/4WD Control Module – If Equipped

Cavity Cartridge

Fuse

Mini- Fuse

10 Amp

Red

10 Amp

Red

20 Amp Yellow 10 Amp

Red

30 Amp Green 30 Amp Green

Description

Cavity Cartridge

Fuse

Mini- Fuse

Description

MAINTAINING YOUR VEHICLE 449

Rear Center Brake Light Switch Ignition Switch/ Occupant Classifica- tion Module Trailer Tow – If Equipped Power Mirror/Airbag Occupant Classifica- tion Module/Steering Control Satellite Radio (If Equipped) Ignition Off Draw

Ignition Off Draw

10

11

12

13

14

15

16

40 Amp Green

40 Amp Green

20 Amp Yellow 15 Amp Lt Blue 20 Amp Yellow 20 Amp Yellow 10 Amp

Red

Power Seats

Power Locks

Power Outlet

AC Inverter

Rear Power Supply Outlet Instrument Cluster/ Interior Lighting Radiator Fan

15 Amp Lt Blue

Sunroof/Cigar Lighter (If Equipped)

450 MAINTAINING YOUR VEHICLE

Cavity Cartridge

Fuse

40 Amp Green

17

18

19

20

21

22

23

24

Mini- Fuse

10 Amp

Red

20 Amp Yellow 15 Amp Lt Blue 10 Amp

Red

10 Amp

Red

15 Amp Lt Blue 15 Amp Lt Blue

Description

Cavity Cartridge

Fuse

Wireless Control Module Auto Shutdown Relay

Radio Amplifiers

Radio

Intrusion Module/ Siren – If Equipped Heating, AC/Compass Auto Shutdown Relay

Power Sunroof – If Equipped

25

26

27

28

29

30

31

32

30 Amp

Pink

Mini- Fuse

10 Amp

Red

15 Amp Lt Blue 10 Amp

Red

10 Amp

Red

20 Amp Yellow 10 Amp

Red

Description

Heated Mirror – If Equipped Auto Shutdown Relay

Airbag Control Module Airbag Control Module/Occupant Classification Module Hot Car (No Fuse Required) Heated Seat – If Equipped Headlamp Washer – If Equipped Auto Shutdown Relay

Cavity Cartridge

Fuse

33

34

35

36

37

30 Amp

Pink

40 Amp Green 30 Amp

Pink

Mini- Fuse

10 Amp

Red

25 Amp Natural

Description

ABS Module/J1962
Diagnostic Link/ Powertrain Control Module Antilock BrakeValve

Antilock Brake Pump

Headlamp/Washer Control/Smart Glass – If Equipped 110 Inverter – If Equipped/Diesel Fuel Heater – If Equipped

MAINTAINING YOUR VEHICLE 451

CAUTION!

• When installing the IPM cover, it is important to ensure the cover is properly positioned and fully latched. Failure to do so may allow water to get into the IPM, and possibly result in an electrical system failure. • When replacing a blown fuse, it is important to use only a fuse having the correct amperage rating. The use of a fuse with a rating other than indicated may result in a dangerous electrical system over- load. If a properly rated fuse continues to blow, it indicates a problem in the circuit that must be corrected.

Center labeled IOD (Ignition Off-Draw).

452 MAINTAINING YOUR VEHICLE VEHICLE STORAGE If you will not be using your vehicle for more than 21 days, you may want to take steps to preserve your battery. • Disengage the mini-fuse in the Power Distribution • Or disconnect the negative cable from the battery. • Anytime you store your vehicle, or keep it out of service (i.e., vacation) for two weeks or more, run the air conditioning system at idle for about five minutes in the fresh air and high blower setting. This will ensure adequate system lubrication to minimize the possibility of compressor damage when the system is started again.

REPLACEMENT BULBS All the inside bulbs are brass or glass wedge base. Aluminum base bulbs are not approved and should not be used for replacement.

LIGHT BULBS – Interior Bulb Number Front Header Lamp . . . . . . . . . . . . . . . . . . . . . . T578
Center Dome Lamp . . . . . . . . . . . . . . . . . . . . . . T578
Rear Cargo Lamp/Flashlight . . . . . . . . . . . . . 8–A35LF

LIGHTS BULBS – Exterior Bulb No. Low Beam/High Beam Headlamp . . . . . . . . . . . . H13
Front Park/Turn Signal/Side Marker Lamp . . . 3757KA Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . PSX24W Center High Mounted Stop Lamp (CHMSL) . . . . . LED Assembly Rear Tail/Turn/Stop Lamp . . . . . . . . . . . . . . . . . 3157
Backup Lamp . . . . . . . . . . . . . . . . . . . . . W16W (921) License Lamp. . . . . . . . . . . . . . . . . . . . . . . . . . W5W

BULB REPLACEMENT

Headlamps

1. Raise the hood and locate the connector behind the headlamp. 2. Reach into engine compartment and pull red lock out at connector. 3. Remove the green connector from the back of the bulb by pulling straight back. 4. Twist the bulb to the left. 5. Pull bulb outward from assembly. NOTE: These are halogen bulbs. Take care not to touch the bulb with your fingers. Body oils from your fingers could cause excessive heat buildup which reduces bulb life.

MAINTAINING YOUR VEHICLE 453

Fog Lamps Refer to the Service Manual or see your authorized dealer for bulb replacement.

CAUTION!

Do not touch the new bulb with your fingers. Oil contamination will severely shorten bulb life. If the bulb comes in contact with any oily surface, clean the bulb with rubbing alcohol.

Rear Tail, Turn Signal And Backup Lamps 1. Raise the liftgate. 2. Remove the two push-pins from the taillamp housing. 3. Grasp the taillamp and pull firmly to disengage the light from the aperture panel. 4. Twist and remove socket from the light. 5. Remove bulb from socket and replace.

454 MAINTAINING YOUR VEHICLE License Lamps 1. Use a screw driver to gently pry against the side of the snap tab to remove the lamp from the liftgate. 2. Rotate the socket 1/4 turn counterclockwise. 3. Pull the bulb from the socket. FLUID CAPACITIES

Center High-Mounted Stoplamp This light is an LED assembly. See your authorized dealer for replacement.

Fuel (Approximate) Engine Oil with Filter 2.0L and 2.4L Engine (SAE 5W-20, API Certified) Cooling System * 2.0L and 2.4L Engine (MOPAR威 Engine Coolant/Antifreeze 5 Year/100,000 Mile Formula or equivalent) * Includes heater and coolant recovery bottle filled to MAX level.

U.S.

13.6 Gallons

4.5 Quarts

7.2 Quarts

Metric

51.5 Liters

4.26 Liters

6.8 Liters

FLUIDS, LUBRICANTS, AND GENUINE PARTS

MAINTAINING YOUR VEHICLE 455

Engine Component Engine Coolant

Engine Oil

Engine Oil Filter Spark Plugs Fuel Selection

Fluid, Lubricant, or Genuine Part MOPAR威 Antifreeze/Coolant 5 Year/100,000 Mile Formula HOAT (Hybrid Organic Additive Technology) or equivalent. Use API Certified SAE 5W-20 Engine Oil, meeting the requirements of Chrysler Material Standard MS-6395. Refer to your engine oil filler cap for correct SAE grade. MOPAR威 Engine Oil Filter or equivalent. ZFR5F-11 (Gap 0.043 in [1.1 mm]) 87 Octane

456 MAINTAINING YOUR VEHICLE Chassis Component Automatic Transmission (CVT) – If Equipped Manual Transmission – If Equipped MOPAR威 ATF+4威 Automatic Transmission Fluid or equivalent licensed

Fluid, Lubricant, or Genuine Part MOPAR威 CVTF+4威 Continuously Variable Transmission Fluid

Rear Drive Assembly (RDA)

Power Transfer Unit (PTU)

Brake Master Cylinder

Power Steering Reservoir

ATF+4威 product. MOPAR威 Gear & Axle Lubricant SAE 80W-90 API GL 5 or equivalent non-synthetic product. MOPAR威 Gear & Axle Lubricant SAE 80W-90 API GL 5 or equivalent non-synthetic product. MOPAR威 DOT 3, SAE J1703 should be used. If DOT 3, SAE J1703 brake fluid is not available, then DOT 4 is acceptable. Use only recommended brake fluids or equivalent. MOPAR威 Power Steering Fluid +4, MOPAR威 ATF+4威 Automatic Transmission Fluid or equivalent licensed ATF+4威 product.

MAINTENANCE SCHEDULES

CONTENTS

䡵 Maintenance Schedule . . . . . . . . . . . . . . . . . . 458
▫ Required Maintenance Intervals . . . . . . . . . . 460

M

458 MAINTENANCE SCHEDULES MAINTENANCE SCHEDULE The Scheduled Maintenance services listed in this manual must be done at the times or mileages specified to protect your vehicle warranty and ensure the best vehicle performance and reliability. More frequent main- tenance may be needed for vehicles in severe operating conditions, such as dusty areas and very short trip driving. Inspection and service should also be done anytime a malfunction is suspected. Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. On Electronic Vehicle (EVIC) equipped vehicles, “Oil Change Required” will be dis- played in the EVIC and a single chime will sound, indicating that an oil change is necessary.

Information Center

On Non-EVIC equipped vehicles, “Change Oil” will flash in the instrument cluster odometer and a single chime will sound, indicating that an oil change is necessary. Based on engine operation conditions, the oil change indicator message will illuminate. This means that ser- vice is required for your vehicle. Operating conditions such as frequent short-trips, trailer tow, extremely hot or cold ambient temperatures, and E85 fuel usage will influence when the “Change Oil” message is displayed. Depending on operating conditions, the message may appear as early as 3,500 miles (5 630 km) since last reset. Have your vehicle serviced as soon as possible, within the next 500 miles (805 km).

NOTE: • The oil change indicator message will not monitor the time since the last oil change. Change your vehicle’s oil if it has been six months since your last oil change, even if the oil change indicator message is NOT illuminated. • Change your engine oil more often if you drive your • Under no circumstances should oil change intervals exceed 8,000 miles (13 000 km) or six months, which- ever comes first.

vehicle off-road for an extended period of time.

Your authorized dealer will reset the oil change indicator message after completing the scheduled oil change. If a scheduled oil change is performed by someone other than your authorized dealer, the message can be reset by

MAINTENANCE SCHEDULES 459
referring to the steps described under “Electronic Vehicle Information Center (EVIC)/Oil Change Required” in “Understanding Your Instrument Panel” or under “In- strument Cluster Description/Odometer/Trip Odom- eter” in “Understanding Your Instrument Panel” for further information. At Each Stop For Fuel • Check the engine oil level about five minutes after a fully warmed engine is shut off. Checking the oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add oil only when the level is at or below the ADD or MIN mark. • Check the windshield washer solvent and add if

required.

damage.

460 MAINTENANCE SCHEDULES Once A Month • Check the tire pressure and look for unusual wear or • Inspect the battery and clean and tighten the terminals • Check the fluid levels of coolant reservoir, brake master cylinder, and power steering and add as needed. • Check all lights and other electrical items for correct

as required.

operation.

At Each Oil Change • Change the engine oil filter. • Inspect the brake hoses and lines.

CAUTION!

Failure to perform the required maintenance items may result in damage to the vehicle.

Required Maintenance Intervals Refer to the Maintenance Schedules on the following pages for the required maintenance intervals.

8,000 Miles (13,000 km) or 6 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 8,000 miles (13 000 km).

MAINTENANCE SCHEDULES 461

16,000 Miles (26,000 km) or 12 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

16,000 miles (26 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Replace the air conditioning filter. ❏ Inspect the brake linings, replace if necessary. ❏ Inspect exhaust system. Perform the first inspection at 16,000 miles (26 000 km) or

12 months.

❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

M

462 MAINTENANCE SCHEDULES

24,000 Miles (39,000 km) or 18 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 24,000 miles (39 000 km).

❏ Inspect the CV joints. ❏ Inspect exhaust system.

32,000 Miles (52,000 km) or 24 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

32,000 miles (52 000 km).

❏ Replace the engine air cleaner filter. ❏ Replace the spark plugs. ❏ Replace the air conditioning filter. ❏ Adjust parking brake on vehicles equipped with four-wheel disc brakes. ❏ Inspect the brake linings, replace if necessary. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

40,000 Miles (65,000 km) or 30 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 40,000 miles (65 000 km).

MAINTENANCE SCHEDULES 463

48,000 Miles (78,000 km) or 36 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

48,000 miles (78 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Replace the air conditioning filter. ❏ Inspect the brake linings, replace if necessary. ❏ Inspect the CV joints. ❏ Inspect exhaust system. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

❏ Change the manual transmission fluid if using your vehicle for any of the following: trailer

towing, heavy loading, taxi, police, delivery service (commercial service), off-road, desert operation or more than 50% of your driving is at sustained speeds during hot weather, above 90°F (32°C).

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

M

464 MAINTENANCE SCHEDULES

56,000 Miles (91,000 km) or 42 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 56,000 miles (91 000 km).

64,000 Miles (104,000 km) or 48 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

64,000 miles (104 000 km).

❏ Replace the engine air cleaner filter. ❏ Replace the air conditioning filter. ❏ Inspect the brake linings; replace if necessary. ❏ Replace the spark plugs. ❏ Adjust parking brake on vehicles equipped with four-wheel disc brakes. ❏ Replace rear drive assembly (RDA) fluid. ❏ Replace power transfer unit (PTU) fluid. ❏ Change the automatic transmission fluid and filter if using your vehicle for any of the

following: police, taxi, fleet, or frequent trailer towing.

❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

72,000 Miles (117,000 km) or 54 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 72,000 miles (117 000 km).

❏ Inspect the CV joints. ❏ Inspect exhaust system.

MAINTENANCE SCHEDULES 465

80,000 Miles (130,000 km) or 60 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

80,000 miles (130 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Replace the air conditioning filter. ❏ Flush and replace the engine coolant at 60 months or 104,000 miles (169 000 km) whichever

comes first.

❏ Inspect the brake linings, replace if necessary. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

M

466 MAINTENANCE SCHEDULES

88,000 Miles (143,000 km) or 66 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 88,000 miles (143 000 km).

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

MAINTENANCE SCHEDULES 467

96,000 Miles (156,000 km) or 72 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before 96,000 miles (156 000 km). ❏ Replace the engine air cleaner filter. ❏ Replace the spark plugs. ❏ Inspect and replace PCV valve if necessary. ❏ Replace the air conditioning filter. ❏ Adjust parking brake on vehicles equipped with four-wheel disc brakes. ❏ Inspect the brake linings, replace if necessary. ❏ Inspect the CV joints. ❏ Inspect exhaust system. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for damage, wear, improper looseness or end play;

replace if necessary.

❏ Change the manual transmission fluid if using your vehicle for any of the following: trailer towing, heavy loading, taxi, police, delivery service (commercial service), off-road, desert operation or more than 50% of your driving is at sustained speeds during hot weather, above 90°F (32°C).

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

M

468 MAINTENANCE SCHEDULES

104,000 Miles (169,000 km) or 78 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 104,000 miles (169 000 km).

❏ Flush and replace the engine coolant at

104,000 miles (169 000 km) or 60 months whichever comes first.

112,000 Miles (182,000 km) or 84 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

112,000 miles (182 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Replace the air conditioning filter. ❏ Inspect the brake linings, replace if necessary. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

120,000 Miles (195,000 km) or 90 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 120,000 miles (195 000 km).

❏ Inspect the CV joints. ❏ Inspect exhaust system. ❏ Change the automatic transmission fluid

and filter.

MAINTENANCE SCHEDULES 469

128,000 Miles (208,000 km) or 96 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

128,000 miles (208 000 km).

❏ Replace the engine air cleaner filter. ❏ Replace the spark plugs. ❏ Replace the air conditioning filter. ❏ Adjust parking brake on vehicles equipped with four-wheel disc brakes. ❏ Inspect the brake linings, replace if necessary. ❏ Replace rear drive assembly (RDA) fluid. ❏ Replace power transfer unit (PTU) fluid. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

M

470 MAINTENANCE SCHEDULES

136,000 Miles (221,000 km) or 102 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 136,000 miles (221 000 km).

144,000 Miles (234,000 km) or 108 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil filter. ❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

144,000 miles (234 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Replace the air conditioning filter. ❏ Inspect the brake linings, replace if necessary. ❏ Inspect the CV joints. ❏ Inspect exhaust system. ❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

❏ Change the manual transmission fluid if using your vehicle for any of the following: trailer

towing, heavy loading, taxi, police, delivery service (commercial service), off-road, desert operation or more than 50% of your driving is at sustained speeds during hot weather, above 90°F (32°C).

Odometer Reading

Repair Order #

Date

Dealer Code

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

Signature, Authorized Service Center

152,000 Miles (247,000 km) or 114 Months Maintenance Service Schedule ❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before 152,000 miles (247 000 km).

Odometer Reading

Repair Order #

Date

Dealer Code

Signature, Authorized Service Center

MAINTENANCE SCHEDULES 471

472 MAINTENANCE SCHEDULES

WARNING!

• You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic. • Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This could cause an accident.

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS

䡵 Suggestions For Obtaining Service For Your

Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
▫ Prepare For The Appointment . . . . . . . . . . . 475
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 475
▫ Be Reasonable With Requests . . . . . . . . . . . . 475
. . . . . . . . . . . . . . . . . 475
▫ Chrysler Group LLC Customer Center . . . . . 476
▫ Chrysler Canada Inc. Customer Center . . . . . 476
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 476

䡵 If You Need Assistance

▫ Customer Assistance For The Hearing Or

▫ Service Contract

Speech Impaired (TDD/TTY) . . . . . . . . . . . . 477
. . . . . . . . . . . . . . . . . . . . . 477
䡵 Warranty Information . . . . . . . . . . . . . . . . . . 478
䡵 MOPAR威 Parts . . . . . . . . . . . . . . . . . . . . . . . 478
䡵 Reporting Safety Defects . . . . . . . . . . . . . . . . 478

▫ In The 50 United States And

Washington, D.C.

. . . . . . . . . . . . . . . . . . . . 478
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 479
. . . . . . . . . . . . . . . . 479

䡵 Publication Order Forms

474 IF YOU NEED CONSUMER ASSISTANCE 䡵 Department Of Transportation Uniform Tire

Quality Grades . . . . . . . . . . . . . . . . . . . . . . . . 481
▫ Treadwear . . . . . . . . . . . . . . . . . . . . . . . . . 481

▫ Traction Grades . . . . . . . . . . . . . . . . . . . . . 481
▫ Temperature Grades . . . . . . . . . . . . . . . . . . 482

SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE

Prepare For The Appointment If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem. Prepare A List Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know. Be Reasonable With Requests If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with

IF YOU NEED CONSUMER ASSISTANCE 475
the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.

IF YOU NEED ASSISTANCE The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized dealer. We strongly recommend that you take the vehicle to an authorized dealer. They know your vehicle the best, and are most concerned that you get prompt and high quality service. The manufacturer’s authorized dealers have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is fixed correctly and in a timely manner.

476 IF YOU NEED CONSUMER ASSISTANCE This is why you should always talk to an authorized dealer’s service manager first. Most matters can be re- solved with this process. • If for some reason you are still not satisfied, talk to the general manager or owner of the authorized dealer- ship. They want to know if you need assistance. • If an authorized dealership is unable to resolve the concern, you may contact the manufacturer’s customer center.

Any communication to the manufacturer’s customer cen- ter should include the following information: • Owner’s name and address • Owner’s telephone number (home and office) • Authorized dealership name • Vehicle Identification Number (VIN) • Vehicle delivery date and mileage

Chrysler Group LLC Customer Center P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French In Mexico contact: Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F. In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300

Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY) To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommuni- cation Devices for the Deaf) equipment at its customer center. Any hearing or speech impaired customer, who has access to a TDD or a conventional teletypewriter (TTY) in the United States, can communicate with the manufacturer by dialing 1–800–380–CHRY. Canadian residents with hearing difficulties that require assistance can use the special needs relay service offered by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with a Bell Relay Service operator. Service Contract You may have purchased a service contract for a vehicle to help protect you from the high cost of unexpected repairs after the manufacturer’s New Vehicle Limited Warranty expires. The manufacturer stands behind only

IF YOU NEED CONSUMER ASSISTANCE 477
the manufacturer’s service contracts. If you purchased a manufacturer’s service contract, you will receive Plan Provisions and an Owner Identification Card in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufacturer’s Service Contract National Customer Hotline at 1-800-521-9922 (Canadian residents, call (800) 465–2001 English / (800) 387–9983 French). The manufacturer will not stand behind any service contract that is not the manufacturer’s service contract. It is not responsible for any service contract other than the manufacturer’s service contract. If you purchased a ser- vice contract that is not a manufacturer’s service contract, and you require service after the manufacturer’s New Vehicle Limited Warranty expires, please refer to the contract documents, and contact the person listed in those documents.

478 IF YOU NEED CONSUMER ASSISTANCE We appreciate that you have made a major investment when you purchased the vehicle. An authorized dealer has also made a major investment in facilities, tools, and training to assure that you are absolutely delighted with the ownership experience. You’ll be pleased with their sincere efforts to resolve any warranty issues or related concerns.

WARNING!

Engine exhaust, some of its constituents, and certain vehicle components contain, or emit, chemicals known to the State of California to cause cancer and birth defects, or other reproductive harm. In addi- tion, certain fluids contained in vehicles and certain products of component wear contain, or emit, chemi- cals known to the State of California to cause cancer and birth defects, or other reproductive harm.

WARRANTY INFORMATION See the Warranty Information Booklet, located on the DVD, for the terms and provisions of Chrysler Group LLC warranties applicable to this vehicle and market.

MOPAR姞 PARTS MOPAR威 fluids, lubricants, parts, and accessories are available from an authorized dealer. They are recom- mended for your vehicle in order to help keep the vehicle operating at its best.

REPORTING SAFETY DEFECTS

In the 50 United States and Washington, D.C. If you believe that your vehicle has a defect that could cause a crash or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your authorized dealer, and the manufacturer. To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153), or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

IF YOU NEED CONSUMER ASSISTANCE 479

In Canada If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately. Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/

PUBLICATION ORDER FORMS To order the following manuals, you may use either the website or the phone numbers listed below. Visa, Mas- tercard, American Express, and Discover orders are ac- cepted. If you prefer mailing your payment, please call for an order form. NOTE: A street address is required when ordering manuals (no P.O. Boxes).

480 IF YOU NEED CONSUMER ASSISTANCE

• Service Manuals

• Owner’s Manuals

These comprehensive Service Manuals provide the information that students and professional technicians need in diagnosing/troubleshooting, problem solving, maintaining, servicing, and repairing Chrysler Group LLC vehicles. A complete working knowledge of the vehicle, system, and/or components is written in straightforward language with illustrations, diagrams, and charts.

• Diagnostic Procedure Manuals

Diagnostic Procedure Manuals are filled with dia- grams, charts and detailed illustrations. These practi- cal manuals make it easy for students and technicians