2010 GMC Acadia Owners Manual

{ WARNING

Batteries can hurt you. They can be dangerous because:

. They contain acid that can

burn you.

. They contain gas that can

explode or ignite.

. They contain enough electricity to burn you.

If you do not follow these steps exactly, some or all of these things can hurt you.

Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. 1. Check the other vehicle. It must

have a 12‐volt battery with a negative ground system.

Notice: If the other vehicle's system is not a 12-volt system with a negative ground, both vehicles can be damaged. Only use vehicles with 12-volt systems with negative grounds to jump start your vehicle.

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2. Get the vehicles close enough

so the jumper cables can reach, but be sure the vehicles are not touching each other. If they are, it could cause a ground connection you do not want. You would not be able to start your vehicle, and the bad grounding could damage the electrical systems. To avoid the possibility of the vehicles rolling, set the parking brake firmly on both vehicles involved in the jump start procedure. Put an automatic transmission in P (Park) or a manual transmission in Neutral before setting the parking brake. If one of the vehicles is a four-wheel-drive vehicle, be sure the transfer case is not in Neutral.

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Notice: If you leave the radio or other accessories on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty. Always turn off the radio and other accessories when jump starting the vehicle. 3. Turn off the ignition on both

vehicles. Unplug unnecessary accessories plugged into the cigarette lighter or the accessory power outlets. Turn off the radio and all lamps that are not needed. This will avoid sparks and help save both batteries. And it could save the radio!

4. Open the hoods and locate the

positive (+) and negative (−) terminal locations on the other vehicle. Your vehicle has a remote positive (+) and a remote negative (−) jump starting terminal. See Engine Compartment Overview on page 10‑6 for more information on the terminal locations.

{ WARNING

{ WARNING

Using a match near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the batteries have enough water. You do not need to add water to the ACDelco® battery (or batteries) installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, add water to take care of that first. If you do not, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.

Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.

5. Check that the jumper cables do not have loose or missing insulation. If they do, you could get a shock. The vehicles could be damaged too. Before you connect the cables, here are some basic things you should know. Positive (+) will go to positive (+) or to a remote positive (+) terminal if the vehicle has one. Negative (−) will go to a heavy, unpainted metal engine part or to a remote negative (−) terminal if the vehicle has one.

7. Do not let the other end touch

metal. Connect it to the positive (+) terminal of the good battery. Use a remote positive (+) terminal if the vehicle has one.

8. Now connect the black

negative (−) cable to the negative (−) terminal of the good battery. Use a remote negative (−) terminal if the vehicle has one. Do not let the other end touch anything until the next step. The other end of the negative (−) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part, or to a remote negative (−) terminal on the vehicle with the dead battery.

Do not connect positive (+) to negative (−) or you will get a short that would damage the battery and maybe other parts too. And do not connect the negative (−) cable to the negative (−) terminal on the dead battery because this can cause sparks.

6. Connect the red positive (+)

cable to the positive (+) terminal of the dead battery. Use a remote positive (+) terminal if the vehicle has one.

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9. Connect the other end of the

negative (−) cable at least 18 inches (45 cm) away from the dead battery, but not near engine parts that move. The electrical connection is just as good there, and the chance of sparks getting back to the battery is much less. Your vehicle has a remote negative (−) terminal for this purpose.

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10. Now start the vehicle with the

good battery and run the engine for a while.

11. Try to start the vehicle that

had the dead battery. If it will not start after a few tries, it probably needs service.

Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.

Jumper Cable Removal

A. Heavy, Unpainted Metal Engine

Part or Remote Negative (−) Terminal

B. Good Battery or Remote Positive (+) and Remote Negative (−) Terminals

C. Dead Battery or Remote

Positive (+) Terminal

To disconnect the jumper cables from both vehicles, do the following: 1. Disconnect the black

negative (−) cable from the vehicle that had the dead battery.

2. Disconnect the black

negative (−) cable from the vehicle with the good battery.

3. Disconnect the red positive (+) cable from the vehicle with the good battery.

4. Disconnect the red positive (+)

cable from the other vehicle.

Towing

Towing the Vehicle To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Consult your dealer/retailer or a professional towing service if the disabled vehicle must be towed. To tow the vehicle behind another vehicle for recreational purposes — such as behind a motorhome, see Recreational Vehicle Towing following.

Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle – such as behind a motorhome. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.

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Here are some important things to consider before recreational vehicle towing: . What is the towing capacity

of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.

. What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer/retailer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.

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Vehicle Care

Dinghy Towing

If the vehicle is front-wheel‐drive, it can be dinghy towed from the front. These vehicles may also be towed by putting the front wheels on a dolly. See “Dolly Towing” later in this section.

If the vehicle is all‐wheel‐drive, it can be dinghy towed from the front. These vehicles can also be towed by placing them on a platform trailer with all four wheels off of the ground. These vehicles cannot be towed using a dolly. For vehicles being dinghy towed, the vehicle should be run at the beginning of each day and at each RV fuel stop for about five minutes. This will ensure proper lubrication of transmission components. Re-install the fuse to start the vehicle. To tow the vehicle from the front with all four wheels on the ground: 1. Position the vehicle to be

towed, shift the transmission to P (Park), and turn the ignition to LOCK/OFF.

2. Secure the vehicle to the towing

vehicle.

3. Set the parking brake. 4. Turn the ignition to ACC/ACCESSORY.

5. Shift the transmission to

N (Neutral).

6. To prevent the battery from draining while the vehicle is being towed, remove the 50 amp BATT1 fuse from the underhood fuse block and store in a safe location. See Engine Compartment Fuse Block on page 10‑30.

7. Release the parking brake. Notice: If the vehicle is towed without performing each of the steps listed under “Dinghy Towing,” the automatic transmission could be damaged. Be sure to follow all steps of the dinghy towing procedure prior to and after towing the vehicle. Notice: If 105 km/h (65 mph) is exceeded while towing the vehicle, it could be damaged. Never exceed 105 km/h (65 mph) while towing the vehicle.

Once the destination is reached: 1. Set the parking brake. 2. Reinstall the 50 amp BATT1 fuse

to the underhood fuse block.

3. Shift the transmission to

P (Park), turn the ignition to LOCK/OFF and remove the key from the ignition.

4. Disconnect the vehicle from the

towing vehicle.

Notice: Do not tow a vehicle with the front drive wheels on the ground if one of the front tires is a compact spare tire. Towing with two different tire sizes on the front of the vehicle can cause severe damage to the transmission.

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Dolly Towing (All-Wheel‐Drive Vehicles)

Dolly Towing (Front-Wheel‐Drive Vehicles Only)

All-wheel‐drive vehicles must not be towed with two wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off of the ground or dinghy towed from the front.

To tow a front-wheel‐drive vehicle from the front with two wheels on the ground: 1. Put the front wheels on a dolly. 2. Move the shift lever to P (Park). 3. Set the parking brake.

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4. Clamp the steering wheel in a straight-ahead position with a clamping device designed for towing.

5. Remove the key from the

ignition.

6. Secure the vehicle to the dolly. 7. Release the parking brake. Towing the Vehicle From the Rear

Notice: Towing the vehicle from the rear could damage it. Also, repairs would not be covered by the vehicle warranty. Never have the vehicle towed from the rear. Do not tow the vehicle from the rear.

Appearance Care

Exterior Care

Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing the Vehicle” later in this section. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer/retailer. If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.

Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.

Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Wash with water or use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Washing the Vehicle To preserve the vehicle's finish, keep it clean by washing it often. Do not wash the vehicle in direct sunlight and use a car washing soap.

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Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer/retailer. Follow all manufacturer directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product.

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Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes could cause water to enter the vehicle. Avoid using high pressure washes closer than 30 cm (12 inches) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Notice: Conveyor systems on some automatic car washes could damage the vehicle. There may not be enough clearance for the undercarriage. Check with the car wash manager before using the automatic car wash.

Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 11‑8. Wheels and Trim — Aluminum or Chrome The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride.

These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle's chrome with soap and water after exposure. Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.

Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.

Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: . Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper

removal

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Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.

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Vehicle Care

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of finish damage can be corrected in your dealer's/ retailer's body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection.

At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer/retailer or an underbody car washing system can do this. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.

Interior Care The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly. Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the vehicle's interior. Remove dust from small buttons and knobs with a small brush with soft bristles. Your dealer/retailer has products for cleaning the vehicle's interior. When cleaning the vehicle's interior, only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can

result from using cleaners on surfaces for which they were not intended. Apply the cleaner directly to the cleaning cloth to prevent over-spray. Remove any accidental over-spray from other surfaces immediately. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Cleaners can contain solvents that can become concentrated in the vehicle's interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the vehicle's interior, maintain adequate ventilation by opening the vehicle's doors and windows.

Do not clean the interior using the following cleaners or techniques: . Never use a knife or any other

sharp object to remove a soil from any interior surface.

. Never use a stiff brush. It can cause damage to the vehicle's interior surfaces.

. Never apply heavy pressure or

rub aggressively with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.

. Use only mild, neutral-pH soaps.

Avoid laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per 3.78 L (1 gal) of water is a good guide.

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. Do not heavily saturate the upholstery while cleaning.

. Damage to the vehicle's interior may result from the use of many organic solvents such as naptha, alcohol, etc. Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:

For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.

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To clean: 1. Saturate a lint-free, clean white

cloth with water or club soda.

2. Remove excess moisture. 3. Start on the outside edge of the

soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.

4. Continue to gently rub the

5.

soiled area. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface.

A paper towel can be used to blot excess moisture from the fabric or carpet after the cleaning process. Leather To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat, steam, or spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.

Instrument Panel, Vinyl, and Other Plastic Surfaces To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.

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Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Care of Safety Belts Keep belts clean and dry. { WARNING

Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Floor Mats If the floor mat has a snap retainer, a grommet in the driver side floor mat attaches to a hook on the floor of the vehicle to secure the floor mat. To remove the floor mat, pull the mat towards the rear of the vehicle until the grommet can be removed from the hook. If the floor mat has a knob retainer, a grommet in the floor mat attaches to a knob on the floor of the vehicle to secure the floor mat. To remove the floor mat, turn the knob till it is aligned with the slot in the floor mat grommet and pull the floor mat up. To reinstall, center the slot in the floor mat grommet with the knob on the floor and set the mat in place. Then turn the knob until it is perpendicular to the slot in the grommet to lock the mat in place.

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2 NOTES

Service and Maintenance

General Information

General Information . . . . . . . . . . 11-1

Scheduled Maintenance

Scheduled Maintenance . . . . . 11-2

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . . 11-8

Maintenance Replacement

Parts . . . . . . . . . . . . . . . . . . . . . . 11-10

Maintenance Records

Maintenance Records . . . . . . 11-11

Service and Maintenance

11-1

General Information Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality. Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services.

Please read the information under Scheduled Maintenance. To keep the vehicle in good condition, see your dealer/retailer. The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12 .

. Are driven on reasonable road

surfaces within legal driving limits.

. Use the recommended fuel. See Recommended Fuel on page 9‑43 .

11-2

Service and Maintenance

{ WARNING

Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer/ retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 10‑4.

At your General Motors dealer/ retailer, you can be certain that you will receive the highest level of service available. Your dealer/ retailer has specially trained service technicians, uses genuine GM replacement parts, as well as, up to date tools and equipment to ensure fast and accurate diagnostics.

The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 11‑8 and Maintenance Replacement Parts on page 11‑10. We recommend the use of genuine parts from your dealer/ retailer.

Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed when they have 8 000 to 13 000 km (5,000 to 8,000 miles). See Tire Rotation on page 10‑49.

Scheduled Maintenance

When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 10‑8 . An Emission Control Service. When the “Change Engine Oil Soon” message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/ 600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer/retailer has trained service technicians who will perform this work and reset the system.

Service and Maintenance

11-3

Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked. . Engine air cleaner filter

inspection (vehicles driven in dusty conditions only). See Engine Air Cleaner/Filter on page 10‑12.

. Brake system inspection

(or every 12 months, whichever occurs first).

Maintenance I . Change engine oil and filter.

See Engine Oil on page 10‑8 . An Emission Control Service.

. Engine coolant level check.

See Engine Coolant on page 10‑14.

. Windshield washer fluid level check. See Washer Fluid on page 10‑21. Tire inflation check. See Tire Pressure on page 10‑43. Tire wear inspection. See Tire Inspection on page 10‑49.

. Rotate tires. See Tire Rotation

on page 10‑49.

If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 10‑9 . When the “Change Engine Oil Soon” message displays, certain services, checks, and inspections are required. The services described for Maintenance I should be performed at every engine oil change. The services described for Maintenance II should be performed when: . Maintenance I was performed

the last time the engine oil was changed. It has been 10 months or more since the “Change Engine Oil Soon” message has displayed or since the last service.

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Service and Maintenance

Maintenance II . Perform all services described in

Maintenance I.

. Steering and suspension

inspection. Visual inspection for damaged, loose, or missing parts or signs of wear. . Engine cooling system

inspection. Visual inspection of hoses, pipes, fittings, and clamps and replacement, if needed.

. Windshield wiper blade

inspection for wear, cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Exterior Care on page 10‑86. Worn or damaged wiper blade replacement. See Wiper Blade Replacement on page 10‑27.

. Body hinges and latches, key

. Restraint system component

lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, and liftgate hinges lubrication. See Recommended Fluids and Lubricants on page 11‑8 . More frequent lubrication may be required when vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.

check. See Safety System Check on page 3‑31.

. Engine air cleaner filter

inspection. See Engine Air Cleaner/Filter on page 10‑12. Additional Required Services

At Each Fuel Stop . Engine oil level check.

See Engine Oil on page 10‑8.

. Engine coolant level check.

See Engine Coolant on page 10‑14.

. Windshield washer fluid level check. See Washer Fluid on page 10‑21.

Service and Maintenance

11-5

Once a Month

Tire inflation check. See Tire Pressure on page 10‑43. Tire wear inspection. See Tire Inspection on page 10‑49.

Once a Year . See Starter Switch Check on

page 10‑26.

. See Automatic Transmission

Shift Lock Control System Check on page 10‑26.

. See Ignition Transmission Lock

Check on page 10‑26.

. See Park Brake and P (Park)

Mechanism Check on page 10‑27.

. Engine cooling system and

pressure cap pressure check. Radiator and air conditioning condenser outside cleaning. See Cooling System on page 10‑14.

. Exhaust system and nearby heat

shields inspection for loose or damaged components.

. Accelerator pedal check for

damage, high effort, or binding. Replace if needed. If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit. See Tire Sealant and Compressor Kit on page 10‑59.

First Engine Oil Change After Every 40 000 km/25,000 Miles Fuel system inspection for damage or leaks.

First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter

replacement. See Engine Air Cleaner/Filter on page 10‑12. . Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service. See Automatic Transmission Fluid on page 10‑11.

11-6

Service and Maintenance

. All‐wheel drive only: Transfer

case fluid change (severe service) for vehicles mainly driven when frequently towing a trailer, or used for taxi, police, or delivery service. During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.

First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain,

flush, and refill, cooling system and cap pressure check, and cleaning of outside of radiator and air conditioning condenser (or every 5 years, whichever occurs first). See Cooling System on page 10‑14. An Emission Control Service.

. Engine accessory drive belt

inspection for fraying, excessive cracks, or obvious damage and replacement, if needed. An Emission Control Service.

First Engine Oil Change After Every 160 000 km/100,000 Miles . Automatic transmission fluid

change (normal service). See Automatic Transmission Fluid on page 10‑11.

. Spark plug replacement and spark plug wires inspection. An Emission Control Service. . All‐wheel drive only: Transfer

case fluid change (normal service). During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.

Service and Maintenance

11-7

Service

Maintenance I

II

Maintenance

Change engine oil and filter. Reset oil life system. Engine coolant level check. Windshield washer fluid level check. Tire inflation pressures check. Tire wear inspection. Rotate tires. Fluids visual leak check. Engine air cleaner filter inspection (vehicles driven in dusty conditions only). Brake system inspection. Steering and suspension inspection. Engine cooling system inspection. Windshield wiper blades inspection. Body components lubrication. Restraint system components check. Engine air cleaner filter inspection (vehicles not driven in dusty conditions).

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Service and Maintenance

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and Lubricants

Usage

Engine Oil

Engine Coolant

Hydraulic Brake System

Windshield Washer

Hydraulic Power Steering System

Automatic Transmission

Fluid/Lubricant

Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for the vehicle's engine, see Engine Oil on page 10‑8. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 10‑14. DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in Canada 88862807). Optikleen® Washer Solvent. GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.

Service and Maintenance

11-9

Usage

Carrier Assembly — Differential (Rear Drive Module) and Transfer

Case (Power Transfer Unit)

Key Lock Cylinders

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and

Release Pawl

Hood and Door Hinges and Rear

Folding Seat

Weatherstrip Conditioning

Fluid/Lubricant

SAE 75W‐90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678).

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).

11-10

Service and Maintenance

Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer/retailer.

Part

GM Part Number

ACDelco Part Number

Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs Wiper Blades

Front Driver – 62.5 cm (24.6 in) Front Passenger – 53.0 cm (20.8 in) Rear – 30.0 cm (11.6 in)

15278634
89017524
12611882

15254805
15254804
15276259

A3083C

PF48
41-107

—

—

—

Service and Maintenance

11-11

Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.

Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record

11-12

Service and Maintenance

Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont'd)

Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont'd)

Service and Maintenance

11-13

11-14

Service and Maintenance

Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont'd)

Technical Data

Vehicle Identification

Vehicle Identification

Vehicle Identification

Number (VIN) . . . . . . . . . . . . . . 12-1

Service Parts

Identification Label . . . . . . . . 12-1

Vehicle Data

Capacities and

Specifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-3

Vehicle Identification Number (VIN)

This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration.

Technical Data

12-1

Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 12‑2 for the vehicle's engine code.

Service Parts Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification

Number (VIN)

. Model designation . Paint information . Production options and special

equipment

Do not remove this label from the vehicle.

12-2

Technical Data

Vehicle Data

Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑8 for more information.

Application

Metric

English

Capacities

Air Conditioning Refrigerant R134a

For the air conditioning system refrigerant

charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer

for more information.

Cooling System Engine Oil with Filter Fuel Tank Transmission Fluid* (Drain and Refill) Wheel Nut Torque *See Automatic Transmission Fluid on page 10‑11 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.

11.4 qt 5.5 qt 22.0 gal 5.3 qt 140 lb ft

10.8 L 5.2 L 83.3 L 5.0 L

190 Y

Engine

3.6L V6 Engine

Engine Specifications

VIN Code

Transmission

Automatic

Spark Plug Gap 1.10 mm (0.043 in)

Technical Data

12-3

Engine Drive Belt Routing

3.6L V6 Engine

12-4

Technical Data

2 NOTES

Customer Information

Customer Information

Customer Satisfaction

Procedure . . . . . . . . . . . . . . . . . . 13-1

Customer Assistance

Offices . . . . . . . . . . . . . . . . . . . . . 13-4

Customer Assistance for Text

Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-5
GM Mobility Reimbursement

Program . . . . . . . . . . . . . . . . . . . . 13-6

Roadside Assistance

Program . . . . . . . . . . . . . . . . . . . . 13-6

Scheduling Service

Appointments . . . . . . . . . . . . . . 13-8

Courtesy Transportation

Program . . . . . . . . . . . . . . . . . . . . 13-9
Collision Damage Repair . . . 13-10
Service Publications

Ordering Information . . . . . . 13-13

Reporting Safety Defects Reporting Safety Defects to

the United States Government . . . . . . . . . . . . . . . 13-14

Reporting Safety Defects to

the Canadian Government . . . . . . . . . . . . . . . 13-15

Reporting Safety Defects to

General Motors . . . . . . . . . . . 13-15

Vehicle Data Recording and Privacy

Vehicle Data Recording and

Privacy . . . . . . . . . . . . . . . . . . . . 13-16
Event Data Recorders . . . . . . 13-16
Navigation System . . . . . . . . . 13-17
Radio Frequency

Identification (RFID) . . . . . . . 13-17

Radio Frequency

Statement . . . . . . . . . . . . . . . . . 13-17

Customer Information

13-1

Customer Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

13-2

Customer Information

If after contacting a

STEP TWO: member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the GMC Consumer Relations Manager at 1-800-GMC-8782
(1-800-462-8782, Customer Assistance prompt). In Canada, call General Motors of Canada Customer Communication at 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention.

Have the following information available to give the Customer Assistance Representative: . Vehicle Identification Number

(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

. Dealership name and location. . Vehicle delivery date and

present mileage.

When contacting GMC, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first.

STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filling out a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Customer Information

13-3

For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).

STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.

Canada General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
All Overseas Locations Please contact the local General Motors Business Unit.

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Customer Information

Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, the letter should be addressed to: United States GMC Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com 1-800-GMC-8782 (462-8782) 1-800-GMC-8583 (462-8583) (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 (462-8782) From Puerto Rico 1-800-496-9992 (English) 1-800-496-9993 (Spanish) U.S. Virgin Islands: 1-800-496-9994

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.)

Online Owner Center

Online Owner Center (U.S.) — www.gmownercenter.com/gmc Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty

information, and more

. Online service and maintenance

records Find GMC dealers for service nationwide

. Exclusive privileges and offers . Recall notices for your specific

vehicle

. OnStar® and GM Cardmember Services Earnings summaries

Other Helpful Links: GMC − www.gmc.com GMC Merchandise — www.gmccollection.com Help Center — www.gmc.com/helpcenter

FAQ

. Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.

Customer Information

13-5

Here are a few of the valuable tools and services you will have access to: . My Showroom: Find and save

information on vehicles and current offers in your area. . My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM dealers/retailers.

. My Driveway: Access quick

links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.

. My Preferences: Manage your profile and use tools and forms with greater ease.

To sign up, visit the My GM Canada section within www.gm.ca.

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Customer Information

GM Mobility Reimbursement Program

This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/ scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle's eligibility, visit

gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.

Roadside Assistance Program For U.S. purchased vehicles, call 1‐800‐GMC-8782 (1‐800‐462‐8782); (Text telephone (TTY): 1‐888‐889‐2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year.

Calling for Assistance When calling Roadside Assistance, have the following information ready: . Your name, home address, and

home telephone number Telephone number of your location Location of the vehicle

. Model, year, color, and license

plate number of the vehicle . Odometer reading, Vehicle

Identification Number (VIN), and delivery date of the vehicle . Description of the problem

Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. GMC and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. GMC and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.

Customer Information

13-7

Services Provided . Emergency Fuel Delivery:

Delivery of enough fuel for the vehicle to get to the nearest service station. Lock‐Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.

. Emergency Tow From a Public

Road or Highway: Tow to the nearest GMC dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated.

It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.

. Battery Jump Start: Service is

provided to jump start a dead battery. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery. Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.

13-8

Customer Information

Services Not Included in Roadside Assistance

Impound towing caused by violation of any laws. Legal fines.

. Mounting, dismounting or

changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.

Services Specific to Canadian Purchased Vehicles

Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Limit of six requests per year.

Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where