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system or your vehicle, we recommend you carry out a Master Reset to erase all stored information.


System data cannot be accessed without special equipment and access to your vehicle's SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described without consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic, Directions and Information. Using Voice Commands This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). The system also asks short questions (confirmation prompts) when it is not sure of your request or when there are multiple possible responses to your request.


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When using voice commands, words and icons may appear in the lower left status bar indicating the status of the voice command session (such as Listening, Success, Failed, Paused or Try Again). How to Use Voice Commands


The following are some of the voice commands that you can say at any time during a voice


command session.


Press the voice button and when prompted say:


Voice command


Main Menu What Can I Say Previous Page Go Back Help


Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands. • After pressing the voice command icon, wait until after the tone sounds and a message appears before saying a voice command. Any voice command spoken prior to this does not register with the system.



Speak naturally, without long pauses between words.


• At any time, you can interrupt the


system while it is speaking by pressing the voice command icon.


Accessing a List of Available Voice Commands To access a list of available voice commands you can do either of the following. Using the touchscreen, press:


Menu Item


Settings Help Voice Command List Using the steering wheel control, press the voice button and when prompted say one of the following:


Voice Commands


List of Commands Radio List of Commands Phone List of Commands Voice Instructions List of Commands


Voice Command Settings These allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback.


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Menu Item


Interaction Mode


Confirmation Prompts


Phone Candidate Lists Media Candidate Lists


Action and Description


Novice


Advanced


In this mode the system provides detailed interaction and guidance. This mode has less audible interac-


tion and more tone prompts.


The system uses these short questions to confirm your voice command. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally


ask you to confirm a voice command.


Candidate lists are lists of possible results from your voice commands. The system creates these lists when it has the same confidence level of several options based on your voice


command


Using the touchscreen, press the settings icon, then press: Menu Item


Voice Settings Voice Control Select from the following: Interaction Mode Confirmation Prompts Media Candidate Lists Phone Candidate Lists Voice Control Volume


Using Voice Commands with the Touchscreen Options The voice command system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is available only when the system displays a list of candidates generated during a voice command session. For example, this can be used when entering a street address or trying to call a contact from a cell phone paired to the system.


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SETTINGS


Clock Under this menu, you can set the clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature.


Item


Message


Clock Display Sound Vehicle Settings Help


To make adjustments using the touchscreen, select:


Message


Action and Description


Settings Clock


Press the settings icon. Press the + or - to adjust the time. From this screen, you can also make other adjustments such as 12-hour or 24-hour mode, activate GPS time synchroniza- tion and have the system automatically update new time zones.


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Message


Action and Description


You can also turn the outside air temperature display off and on. It appears at the top center of the touchscreen, next to the time and date.


Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time.


Display You can adjust the display using the touchscreen or the voice button on the steering wheel controls. To make adjustments using the touchscreen, select:


Menu Item


Action and Description


Press the settings icon.


Settings Display Then select from the following: Mode


These features will allow you to adjust the dimming of your screen.


Allows you to switch the display off. It also allows you to set the screen to a certain brightness or have the system automatically change based on the outside light level. If you also select: Auto Night Allows you to display the default photo or upload your own. When set to On, lets you use the automatic dimming feature. When set to Off you are able to adjust the brightness of the screen. Brightness Allows you to adjust screen dimming as the outside lighting conditions change from day to night.


Make the screen display brighter or dimmer.


Edit Wallpaper Auto Dim


Auto Dim Manual Offset


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Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. Note: Photographs with extremely large dimensions (such as 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. The system allows you to upload and view up to 32 photos. To access, press:


To make adjustments using the voice button, press the button and when prompted, say:


Voice command


Display Settings Uploading Photos for Your Home Screen Wallpaper To upload your photos, select:


Message


Settings Display Edit Wallpaper


Action and Description


Press the settings icon.


Follow the system prompts to upload your photographs.


Only the photograph(s), which meets the following conditions will display: • Compatible file formats are as follows:


JPG, GIF, PNG, BMP. Each file must be 1.5 MB or less.


• • Recommended dimensions: 800 x 384. Sound To make adjustments using the touchscreen, select:


Message


Settings Sound Then select from the following: Bass Midrange Treble


Message


Set Balance and Fade Occupancy Mode Speed Compensated Volume DSP Note: Your vehicle may not have all of these sound settings. Vehicle To make adjustments using the touchscreen, select:


Message


Settings Vehicle Then select from the following: Vehicle Health Report


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Message


Camera Settings


Message


Enable Valet Mode * US only


Vehicle Health Report (If Equipped, US Only) To make adjustments using the touchscreen, select:


Action and Description


Press the settings icon.


Message


Settings Vehicle Vehicle Health Automatic Reminders Mileage Interval (Miles)


Turn on and off and set the mileage interval at which you would like to receive the reports. Press the ? for more information on these selections. To run the vehicle health report immediately.


Run Vehicle Health Report Now You can find more information on Vehicle Health Report in this chapter.


Camera Settings This menu allows you to access settings for your rear view camera. To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Vehicle Camera Settings Then select from the following: Enhanced Park Aids Rear Camera Delay You can find more information on the rear view camera system in another chapter. See Parking Aids (page 135).


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Enable Valet Mode Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN.


Note: If the system locks, and you need to reset the PIN, please contact the Customer Relationship Center. United States: 1-800-392-3673
Canada: 1-800-565-3673


To make adjustments using the touchscreen, select:


Menu Item


Settings Vehicle Enable Valet Mode Continue


Action and Description


Press the settings icon.


Then enter a four digit PIN twice, as prompted. After you press Continue the system locks until you enter the PIN again.


Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings. System To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings System Then select from the following: Language


Distance Temperature System Prompt Volume Touch Screen Button Beep


Select to have the touchscreen display in English, Spanish or French. Select to display units in kilometers or miles. Select to display units in Celsius or Fahrenheit. Adjust the volume of voice prompts from the system. Select to have the system beep to confirm choices made through the touchscreen.


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Message Keyboard Layout


Install Applications


Master Reset


Action and Description


Have the touchscreen keyboard display in QWERTY or ABC format. Install any downloaded applications or view the current software licenses. Select to restore factory defaults. This erases all personal settings and personal data.


Voice Control To make adjustments using the touchscreen, select:


Message


Action and Description


Settings Voice Settings Then select from the following: Interaction Mode


Confirmation Prompts


Media Candidate Lists


Phone Candidate Lists


Voice Control Volume


Standard interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts. Have the system ask you short questions if it has not clearly heard or understood your request. Note: Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. This allows you to adjust the system’s voice volume level.


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Media Player To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Media Player Then select from the following: Autoplay


Bluetooth Devices


Gracenote® Database Info Gracenote® Manage- ment


Cover Art Priority


When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source. Select to connect, disconnect, add or delete a device. You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle. This allows you to view the version level of the Gracenote Database. With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. With this feature on, the Gracenote Database supplied cover art for your music files. This overrides any art from your device. This feature defaults to Media Player.


Navigation To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Navigation Then select from the following: Map Preferences


Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top.


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Message


Action and Description


Route Preferences


Navigation Preferences


Traffic Preferences


Turn the Parking POI notification on and off. Select shortest route, fastest route or ecological route as your preferred route. This route will be displayed first. Always use preferred route. If set to yes, the system will only calculate a single route. This speeds up your destination entry process. Select a low, medium or high cost for the calculated ecolo- gical route. This may incur a time penalty. Have the system avoid freeways. Have the system avoid toll roads. Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes. Have the system use guidance prompts. Have the system automatically fill-in State/Province information. Have the system automatically avoid traffic concerns or allow you to accept or decline an alternative route. Have the system automatically alert you to traffic concerns that occur on your route. Have the system display accident icons. Have the system display traffic jam icons. Have the system display closed roads. Have the system display areas where road work occurs. Have the system display incident icons. Have the system display areas where difficult driving condi- tions may occur. Have the system display areas where snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings.


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Message


Action and Description


Avoid Areas


Have the system display where there may be reduced visib- ility. Have the system turn on your radio for traffic announcements. Enter specific areas that would like to avoid on planned navigation routes.


Phone To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Phone Then select from the following: Bluetooth Devices


Bluetooth Do Not Disturb


911 Assist


Phone Ringer


Text Message Notifica- tion


Connect, disconnect, add or delete a device, as well as save it as a favorite. Turn Bluetooth on and off. Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message noti- fications are also suppressed and do not ring inside your vehicle. Turn on or turn off the 911 Assist feature. See Information (page 363). Select the type of notification for phone calls - ring tone, beep, text to speech or silent. Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent.


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Message


Internet Data Connection


Manage Phonebook


Roaming Warning


Action and Description


If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming, or query on connect. Press ? for more information. Access features, such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Have the system alert you when in Roaming mode.


Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games. Using this Wi-Fi To make adjustments using the touchscreen, select:


feature, everyone in your vehicle can also gain access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking and if you park outside a wireless hotspot.


Menu Item


Action and Description


Press the settings icon.


Settings Wireless & Internet Then select from the following: Wi-Fi Settings


Wi-Fi Network (Client) Mode Turns the Wi-Fi feature on and off in your vehicle. Make sure you switch it on for connectivity purposes. Choose a Wireless Network Allows you to use a previously stored wireless network. You can categorize by alphabetical listing, priority and signal strength. You can also choose to search for a network, connect to a network, disconnect from a network, receive more information, prioritize a network or delete a network. Gateway (Access Point) Mode


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Menu Item


Action and Description


Makes SYNC an access point for a phone or a computer when turned on. This forms the local area network within your vehicle for things, such as game playing, file transfer and internet browsing. Press ? for more information. Gateway (Access Point) Settings Allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) Devices List Allows you to view recent connections to your Wi-Fi system. Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must switch on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.) You can select the following: Country Carrier Phone Number User Name Password Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect, disconnect, set as favorite, delete and add device. Bluetooth is a registered trademark of the Bluetooth SIG. Choose your connection methods and change them as needed. You can select to change order and have the system either always attempt to connect using a USB, mobile broadband, or using Wi-Fi.


USB Mobile Broadband


Bluetooth Settings


Prioritize Connection Methods


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The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.


Help To make adjustments using the touchscreen, select:


Message


Action and Description


Press the settings icon.


Settings Help Then select from the following: System Inform- ation


Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version Map database version Sirius satellite radio ESN Gracenote® Database Information and Library version View the licenses for any software and applications installed on your system. Certain features are not accessible when your vehicle is moving.


Turn on and turn off the 911 Assist feature. See Information (page 363). In Case of Emergency (ICE) Quick Dial


Allows you to save up to two numbers as ICE contacts for quick access if there is an emergency.


View Software Licenses Driving Restric- tions 911 Assist


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Message


Action and Description


Edit


The ICE contacts you select appear at the end of the Emergency Assistance call process. Select to access your phone- book and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons.


Voice Command List


View categorized lists of voice commands.


You can also access Help using the voice commands. The system provides allowable voice


commands for the current mode.


Press the voice button and when prompted say:


Voice command


Help


ENTERTAINMENT


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Message


Message and Description


AM FM SIRIUS CD USB Touch this button to scroll down for more options, for example SD Card and USB These buttons change with the media mode you are in. Radio memory presets.


Note: Some features may not be available in your area. Contact an authorized dealer for more information.


You can access these options using the touchscreen or voice commands.


AM/FM Radio


The following controls are available for AM/FM radio


Item


AM FM Presets


HD Radio


Options Scan


Direct Tune


Action and Description


Touch either tab to listen to the radio. To change between AM and FM presets, just touch the AM or FM tab.


Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished. Touch this button to turn HD Radio on. The light on the button illumin- ates when the feature is on. HD Radio allows you to receive radio broadcasts digitally, where available, providing free, crystal-clear sound. See HD Radio information later in this chapter. Touch this button to make adjustments to your audio settings. Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on. Touch this button to manually enter the desired station number. Touch Enter when you are done.


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Options You can make adjustments to the following options:


Menu Item


Sound Settings


Set PTY for Seek / Scan


RDS Text Display AST


TAG Button


Action and Description


Touch this button to adjust settings for: Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. This allows you to view the information broadcast by FM stations.


AST (Autostore) allows you to have the system automatically store the six strongest stations in your current location. This feature is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing. When you plug in your portable music player, the information transfers, if supported by your device. When you are connected to iTunes, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter.


Note: Your vehicle may not have all these sound settings.


broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com.


HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital


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When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:


The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on.


The HD logo either blinks when acquiring a digital station, and then stays solid when digital audio is playing, or is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen. To turn the feature on and use it, select AM or FM and the select:


Message


Options TAG Button On TAG


Action and Description


When you hear a song you want to tag, select: The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer. When you access iTunes with your portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.sync- maroute.ca


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When HD Radio broadcasts are active, you can access the following functions:


Message


Scan


Presets


Action and Description


Allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.


Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area.


HD Radio Reception and Station Troubleshooting


Reception area


Station blending


Potential reception issues


If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.


In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.


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Issues


Cause


Action


Potential station issues


Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.


There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.


There is no text information shown for currently selected frequency.


HD2-HD7 stations not found when you press Scan


This is poor time alignment by the radio broadcaster.


No action required. This is a broadcast issue.


The radio is shifting between analog and digital audio.


The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is available. The previously stored multicast preset or direct tune is not available in your current recep- tion area. Data service issue by the radio broadcaster.


Data service issue by the radio broadcaster.


This selection disables HD2- HD7 channel search.


No action required. The recep- tion issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.


No action required. The station is not available in your current location.


Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experi- ences Fill out the station issue form at http://www.ibiquity.com/ automotive/ report_radio_station_experi- ences No action required. This is normal behavior.


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HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be Press the voice button and when prompted say:


changed, added or deleted at any time at the station owner's discretion. Radio Voice Commands


Voice command


Action and Description


Radio Then you can say a command similar to the following: FM Off Help


Say a frequency or preset.


SIRIUS® Satellite Radio (If Activated)


To turn the feature on press the lower left corner of the touchscreen, and then select:


Menu Item


Action and Description


SIRIUS You can then select any of the following: Presets


Alerts


Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. Save the current song, artist, or team as a favorite. If you are listening to music, you can save the song or artist, so the system can alert you when they are playing on a satellite radio channel. If you are listening to a sporting event, you can save your favorite teams so the system can alert you when they are playing on a satellite radio channel. You can also edit alerts or turn alerts on or off.


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Menu Item


Action and Description


Replay


Scan Browse


When an alert appears on the screen, you can choose to tune to the channel, cancel the alert or turn off alerts. Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: Press and release the seek buttons to hear the previous or next song. Press and hold the seek buttons to reverse or fast forward in the current track. Press play or pause to play or pause the audio. Press the button again to return to live audio. Touch this button to hear a brief sampling of channels. Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to.


Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation.


Browsing Controls


Message


Skip Lock


Title Artist Channel


Action and Description


Touch this button if you want to skip this channel. Touch this button if you do not want anyone to listen to this channel. Touch this button to see song titles playing on other stations. Touch this button to see artists playing on other stations. Touch this button to see a list of all the channel names.


Options Touch this button to view and adjust various media settings.


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Message


Touch this button to adjust settings for: Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. This allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234. This feature allows you turn alerts on and off.


SIRIUS requires this number when communicating with you about your account. Touch this button to manually enter the desired satellite channel number. Touch Enter when you are done


Message Sound Settings


Set Category for Seek/Scan


Parental Lockout


Artist / Title / Team Alerts Electronic Serial Number (ESN) Direct Tune


Note: Your vehicle may not have all these sound settings.


SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.


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SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474.


Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left corner of the touchscreen, then select:


Message


SIRIUS Options


SIRIUS Satellite Radio Reception Factors and Troubleshooting


Potential reception issues


For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING... to indicate the interference and the audio system may mute.


Antenna obstruc- tions


Terrain


Station overload


Satellite radio signal interfer- ence


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Message


Acquiring…


Satellite antenna fault SIRIUS system failure


Troubleshooting tips


Cause


Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.


Invalid Channel


Unsubscribed Channel


The channel is no longer avail- able. Your subscription does not include this channel.


No Signal


Updating…


Questions? Call 1-888-539-7474


None found Check Channel Guide


Subscription Updated


The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna. Update of channel program- ming in progress.


Your satellite service is no longer available.


All the channels in the selected category are either skipped or locked. SIRIUS has updated the chan- nels available for your vehicle.


Action


No action required. This message should disappear shortly. If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888-539- 7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return. No action required. The process may take up to three minutes. Contact SIRIUS at 1-888-539- 7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.


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SIRIUS Satellite Radio Voice Commands


If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel


controls. You will hear a prompt, you can then say any of the commands in the following table.


If you are not listening to SIRIUS satellite radio, press the voice button and, after the tones press the voice button and when prompted say:


Voice command


Sirius You can then say any of the following or a similar command: SAT 1


Insert your CD then select:


Menu Item


Repeat


Shuffle


Scan


More Info Browse


Voice command


Sports Games Tune Help You can also say the name of any Sirius station, such as “The Highway” or “Deep Tracks”, to listen to that station. CD


To access, press the lower left corner on the touchscreen, then select:


Menu Item


CD


Action and Description


Touch this button to repeat the currently playing track, all tracks on the disc or switch the feature off if already on. Touch this button to play the tracks or entire albums in random order, or switch the feature off if already on. Touch this button to hear a brief sampling of all available tracks. Touch this button to see disc information. Touch this button to look through all avail- able CD tracks.


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To adjust the Sound Settings, select:


Menu Item


Options Sound Settings Then any of the following: Bass Midrange Treble Set Balance and Fade Occupancy Mode EQ Mode Speed Compensated Volume Note: Your vehicle may not have all these sound settings. CD Voice Commands


If you are listening to a CD, press the voice button on the steering wheel controls. When prompted,


say any of the following commands.


If you are not listening to a CD, press the voice button and, after the tone, say:


Voice command


CD Player When listening to a CD you can say many commands. Following are a few examples of what you can say.


Voice command


Play Pause Next Track Previous Track Help *This applies to WMA or MP3 files only. SD Card Slot and USB Port The SD card slot and USB port are located in the Media Hub. See Media Hub (page 272). SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation (page 372).


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USB Port


To access and play music from your device, press the lower left corner of the touchscreen.


SD logo is a trademark of SD-3C, LLC.


To access and play music from your device, press the lower left corner of the touchscreen. This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. Playing Music from Your Device Note: The system is capable of indexing up to 30,000 songs.


Insert your device and select:


Message


Action and Description


USB SD Card Repeat Shuffle


Once the system recognizes your USB or SD card you can then select from the following options:


This feature replays the currently playing song or album. Touch this button to play music on the selected album or folder in random order.


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Message Similar Music


More Info


Options


Action and Description


This feature allows you to choose music similar to what is currently playing. Touch this button to see disc information, for example current track, artist name, album and genre. Touch this button to view and adjust various media settings.


Sound You can adjust the settings for:


Action and Description


Message Sound Settings


Bass Midrange Treble Set Balance and Fade DSP EQ Mode Speed Compensated Volume Allows you to select more settings, which is under Media Player. See Settings (page 327). Displays software and firmware information about the currently connected media device. Indexes your device when you connect it for the first time and each time the content changes (for example adding or removing tracks) to make sure you have the latest voice commands avail- able for all media on the device. Note: Your vehicle may not have all these sound settings.


Media Player Settings Device Information


Update Media Index


Browse This feature allows you to view the contents of the device. It also allows you to search by categories, for example genre, artist or album.


If you want to view song information, for example Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art.


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You can also select:


Message


What’s Playing?


Action and Description


To hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request.


USB and SD Card Voice Commands


Press the voice button and when prompted say: Voice command


SD Card USB Then commands such as the following: Browse Next Track Pause Play


Say the name of what you would like to listen to such as a band, song,


album or playlist.


Play Artist ___


Play Song ___


Similar Music Help * ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles" or "Play song Penny Lane".


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Supported Media Players, Formats and Metadata Information SYNC is capable of hosting nearly any digital media player, including iPod, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from your playing device by metadata tags. Metadata tags, which are descriptive software identifiers embedded in the media files, provide information about the file. If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as unknown. Bluetooth Audio The system allows you to stream audio over your vehicle's speakers from your connected, Bluetooth-enabled cell phone. PHONE


To access, press the lower left corner on the touchscreen, then select:


Message


BT Stereo Bluetooth Audio Voice Commands


The voice system allows you to control your media with a simple voice command. For example to change songs, press the voice button and follow the system prompts.


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Item


Message


Phone Quick Dial Phonebook History Messaging Settings


Hands-free calling is one of the main features of SYNC. Once you pair your cell phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cell phone’s functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID.


Ending a call.


Other features, such as text messaging using Bluetooth and automatic phonebook download, are cell phone-dependent features. To check your cell phone’s compatibility, see your cell phone’s user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. Pairing Your Cell Phone for the First Time


WARNING


Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.


The first thing you must do to use the phone features of SYNC is to pair your Bluetooth-enabled cell phone with SYNC. This allows you to use your cell phone in a hands-free manner. Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h).


Touch the upper left corner of the touchscreen:


Message


Add phone Find SYNC


Action and Description


Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device.


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Message


Action and Description


If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.


Pairing Subsequent Cell Phones Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). To pair a subsequent cell phone, select:


Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your device's manual if necessary.


Action and Description


Menu Item


Phone Settings Bluetooth Devices Add Device Find SYNC


Follow the on-screen instructions. Make sure that Bluetooth is set to On and that your cell phone is in the correct mode. See your cell phone’s manual if necessary. Select SYNC and a six-digit PIN appears on your device. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. When prompted on your cell phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone. The display indicates when the pairing is successful. SYNC may prompt you with more cell phone options. For more information on your cell phone's capability, see your cell phone's manual and visit the website.


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Making Calls


Press the voice button and say a command similar to the following:


Voice command


Call Dial You can say the name of a person from your phone book to call or a say a number to dial. For example "Call John" or "Dial 867-5309".


To end the call or exit phone mode, press and hold the phone button.


Receiving Calls During an incoming call, an audible tone sounds. Call information appears in the display if it is available.


To accept the call, select:


Message


Accept Note: You can also accept the call by pressing the phone button on the steering wheel.


To reject the call, select: Message


Reject Note: You can also reject the call by pressing the phone button on the steering wheel. Ignore the call by doing nothing. SYNC logs it as a missed call. Phone Menu Options Press the top left corner on the touchscreen to select from the following options:


Menu Item


Phone


Action and Description


Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose any of these options: Mute Call Hold Call Privacy Join Calls End


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Quick Dial Phonebook


Call History


Messaging


Settings


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Action and Description


Select to call stored contacts. Touch this button to access and call any contacts in your previously downloaded phonebook. The system places the entries in alphabetical categories summarized at the top of the screen To turn on contact picture settings, if your device supports this feature, select: Phone Settings Manage Phonebook Display Photos from Phonebook Certain smartphones may support transferring street addresses when listed with phonebook contact information. If your cell phone supports this feature, you can select and use these addresses as destinations and save them as favorites. Note: This is a cell phone-dependent feature. If your cell phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. After you connect your Bluetooth-enabled cell phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to: Favorites Send text messages using the touchscreen. See Text Messaging later in this section. Touch this button to access various phone settings, for example turning Bluetooth on and off, managing your phone- book and more. See Phone Settings later in this section


Quick Dial


Note: SYNC does not download read text messages from your cell phone. You can send and receive text messages using Bluetooth, read them aloud and translate text messaging acronyms, for example LOL.


Text Messaging Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h).


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Touch the top left corner of the display, then select:


Message


Phone Messaging Then any of the following: Listen (speaker icon) Dial


Message


Send Text View Delete Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are cell phone-dependent features.


To compose and send a text message, select:


Message


Action and Description


Phone Messaging Send Text Edit Text


Send


Enter a cell phone number or choose from your phonebook. Allows you to customize the pre-defined message or create a message on your own. Sends the message as it is.


You can then preview the message, verify the recipient as well as update the message list. Text Message Options Message


I’ll call you back in a few minutes. I just left, I’ll be there soon. Can you give me a call? I’m on my way. I’m running a few minutes late.


Message


I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. OK Yes No Thanks


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Message


Stuck in traffic. Call me later. LOL Receiving a Text Message Note: If you select View and your vehicle is traveling over 3 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving.


Phone Settings To enter the phone settings menu select:


When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your cell phone. You can select:


Message View Listen


Dial Ignore


Action and Description To view the text message. For SYNC to read the message to you. To call the contact. To exit the screen.


Message


Phone Settings Then any of the following: Bluetooth Devices


Bluetooth Do Not Disturb


911 Assist


Phone Ringer


Text Message Notifica- tion


Action and Description


Connect, disconnect, add or delete a device, as well as save it as a favorite. To turn Bluetooth off or on. If you want all calls to go directly to your voicemail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. Turn the 911 Assist feature on and off. See Information (page 363). Select the ring tone you want to hear when you receive a call. Choose from possible system ring tones, your currently paired cell phone’s ring tone, a beep, text-to-speech or a silent notification. Select a text message notification, if supported by your cell phone. Choose from possible system alert tones, text-to- speech or silent.


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Message


Internet Data Connection


Manage Phonebook


Roaming Warning


Action and Description


If your cell phone is compatible, use this screen to adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. To access features such as automatic phonebook download, re-download your phonebook, add contacts from your cell phone as well as delete or upload your phonebook. To have the system alert you when your cell phone is in roaming mode.


Phone Voice Commands


Press the voice button and when prompted say any of the following or a similar command:


Voice command


Call Voicemail Listen to Message Reply to Message Pair Phone Help


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INFORMATION


Item


Message


SYNC Services Travel Link Alerts Calendar Apps Where Am I?


If your vehicle is equipped with Navigation, press the Information button to access these features. If your vehicle is not equipped with Navigation, press the corner of the touchscreen with the green tab.


SYNC Services (If Equipped, United States Only) Note: SYNC Services varies by trim level and model year and may require a subscription. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Ford Motor Company reserves the right to change or discontinue this product service at any time without prior notification or incurring any future obligation. Note: SYNC Services requires activation before use. Visit www.SYNCMyRide.com to register and check your eligibility for complimentary services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services Bluetooth-enabled cellular phone paired and connected to the system in order to connect to, and use, SYNC Services. See Phone (page 355).


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Note: This feature does not function properly if you have enabled caller ID blocking on your cellular phone. Make sure your cellular phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate because of errors, changes in roads, traffic conditions or driving conditions.


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