2014 Ford Fusion Owners Manual

responsible for any mileage costs in excess of 35 miles (56.3 kilometers).

•

Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Vehicles Sold In The U.S. : Using Roadside Assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner's information portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles Sold In Canada : Getting Roadside Assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles Sold In Canada : Using Roadside Assistance For your convenience, you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference. Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.

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Roadside Emergencies

For vehicles equipped with a push button start system: 1. Press the START/STOP button to

switch off the ignition.

2. Press the brake pedal and press the

START/STOP button to start the vehicle.

3. Remove your foot from the brake pedal and press the START/STOP button to switch off the ignition.

4. You can either attempt to start the engine by pressing the brake pedal and the START/STOP button, or switch on the ignition only by pressing the START/STOP button without pressing the brake pedal. Both ways re-enable the fuel system.

Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that various systems are safe to restart. Once your vehicle determines that the systems are safe, then the vehicle will allow you to restart. Note: In the event that your vehicle does not restart after your third attempt, contact an authorized dealer. JUMP STARTING THE VEHICLE

WARNINGS

The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in personal injury or vehicle damage. Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Use only an adequate-sized cable with insulated clamps.

HAZARD WARNING FLASHERS Note: If used when the vehicle is not running, the battery will lose charge. There may be insufficient power to restart your vehicle.

The hazard warning button is located on the instrument panel. Use it when your vehicle is

creating a safety hazard for other motorists. • Press the button to turn on the hazard

warning function, and the front and rear direction indicators will flash.

• Press the button again to turn them

off.

FUEL SHUTOFF

WARNING

Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.

In the event of a moderate to severe collision, this vehicle includes a fuel pump shutoff feature that stops the flow of fuel to the engine. Not every impact will cause a shutoff. Should your vehicle shut off after a collision, you may restart your vehicle. For vehicles equipped with a key system: 1. Switch off the ignition. 2. Switch on the ignition. 3. Repeat Steps 1 and 2 to re-enable the

fuel pump.

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Roadside Emergencies

Preparing Your Vehicle Note: Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Note: Use only a 12-volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle's electrical system. Park the booster vehicle close to the hood of the disabled vehicle, making sure the two vehicles do not touch. Turn all accessories off. Connecting the Jumper Cables

WARNING

Do not attach the cables to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Stay clear of moving parts. To avoid reverse polarity connections, make sure that you correctly identify the positive (+) and negative (-) terminals on both the disabled and booster vehicles before connecting the cables.

Note: In the illustration, the bottom vehicle represents the booster vehicle.

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1. Connect the positive (+) jumper cable

to the positive (+) terminal of the discharged battery.

2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.

3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.

4. Make the final connection of the

negative (-) cable to an exposed metal part of the stalled vehicle's engine, or connect the negative (-) cable to a ground connection point if available.

WARNING

Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.

A spark may cause an explosion of the gases that surround the battery.

4213E142664Roadside Emergencies

Jump Starting 1. Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000
rpms, as shown in your tachometer.

2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been

started, run both vehicle engines for an additional three minutes before disconnecting the jumper cables. Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected.

1. Remove the jumper cable from the ground metal surface or connecting point, if available.

Fusion (CC7) , enUSA

2. Remove the jumper cable on the

negative (-) terminal of the booster vehicle's battery.

3. Remove the jumper cable from the positive (+) terminal of the booster vehicle's battery.

4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle's battery.

After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the battery can recharge. POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: • •

The hazard control button is pressed The panic button (if equipped) is pressed on the remote entry transmitter Your vehicle runs out of power

• Spinout Detection If a spinout is detected, the vehicle comes to a stop and the hazard warning flashers come on. The message Spinout Detected Hazards Activated will also appear on the instrument cluster. The message may not appear if your vehicle runs out of power. Once the hazard warning flashers have been activated, you can turn them off by: • Pressing the hazard warning flasher

button

• Pressing the remote control unlock

button

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4132E142665Roadside Emergencies

• Pressing the remote control panic

button

• Cycling the ignition on and off twice

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Customer Assistance

These are some of the items that can be found online: • U.S. dealer locator by Dealer Name,

City/State, or Zip Code

Ford Extended Service Plans Ford Genuine Accessories Service specials and promotions.

• Owner Manuals • Maintenance Schedules • Recalls • • • In Canada: Mailing address Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center.

3.

2.

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft® parts, or remanufactured or other parts that are authorized by Ford. Away From Home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.fordowner.com

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Customer Assistance

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18
months of ownership of a new vehicle or the first 18000 miles (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes.

•

In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. •

Your telephone number (home and business). The name of the authorized dealer and city where located. The vehicle’s current odometer reading.

• In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

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Customer Assistance

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the Services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have

already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings.

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Customer Assistance

In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact our Customer Relationship Center. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the United States.

If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: expcac@ford.com For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804
Email: prcac@ford.com www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact:

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Customer Assistance

FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: menacac@ford.com www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer. In the event your inquiry is unresolved, communicate your concern with the dealership’s Sales Manager, Service Manager or Customer Relations Manager. If you require additional assistance or clarification, please contact the respective Customer Relationship Center as previously listed. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED 47911 Halyard Drive Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com (Items in this catalog may be purchased by credit card, check or money order.) Obtaining a French Owner’s Manual French Owner’s Manual can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

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E142557Customer Assistance

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada.

Transport Canada Contact Information

Website Phone

http://www.tc.gc.ca/eng/roadsafety/menu.htm 1–800–333–0510

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Fuses

FUSE SPECIFICATION CHART Power Distribution Box WARNINGS

Always disconnect the battery before servicing high-current fuses. To reduce risk of electrical shock, always replace the cover to the power distribution box before

reconnecting the battery or refilling fluid reservoirs.

The power distribution box is located in the engine compartment. It has high-current fuses that protect your vehicle's main electrical systems from overloads. If the battery has been disconnected and reconnected, some features will need to be reset. See Changing the 12V Battery (page 245).

Fuse or relay number

Fuse amp rating

Protected components

25A3
—

15A1

Wiper motor #2

Starter relay Autowipers

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E144783Fuses

Fuse or relay number

Fuse amp rating

Protected components

10

11

12

13

14

15
16

17
18

19

20

21

22

23

—

20A3
—

20A1

20A1

—

20A3

15A2

15A2

10A2

10A2

—

20A3
—

10A1

10A1

10A1

15A1

10A1

15A1

Blower motor relay Power point 3 - Back of console

Not used Powertrain control module - vehicle power Powertrain control module - vehicle power Powertrain control module relay Power point 1 - driver front

Powertrain control module - vehicle power Powertrain control module - vehicle power Powertrain control module - vehicle power Powertrain control module - vehicle power Run/start relay Power point 2 - console

Not used Powertrain control module - keep alive power Run/start electronic power assist steering

Run/start lighting

Run/start transmission control, Transmis- sion oil pump start/stop Air conditioner clutch solenoid

Run/start: blind spot information system, Rear view camera, Adaptive cruise control, Heads-up display

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

24
25

26

27

28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46

47

48

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—

10A2

10A2

10A1
— — — — — — — — — — — — — — — — — —

10A2

10A2

20A1

Not used Run/start anti-lock brake system

Run/start powertrain control module

Not used (spare)

Not used Not used Not used Not used Electronic fan #1 relay Air conditioner clutch relay Not used Not used Not used Not used Electronic fan #2 relay Electronic fan #3 relay Fuel pump relay Horn relay Not used Not used Not used Not used Alternator

Brake on/off switch

Horn

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

49

50
51
52
53

54
55

5A1
— — —

10A1
— —

Mass air flow monitor

Not used Not used Not used Power seats

Not used Not used

1Micro fuse 2Dual micro fuse 3M-type fuse

Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following:

1. Release the two latches, located on

both sides of the fuse box.

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E145983Fuses

2. Raise the inboard side of the fuse box

from the cradle.

3. Move the fuse box toward the center

of the engine compartment.

4. Pivot the outboard side of the fuse box

to access the bottom side.

Fuse or relay number

Fuse amp rating

Protected components

56

57
58
59

60

61
62

63

Fusion (CC7) , enUSA

30A1
— —

30A1

30A1
—

50A2

20A1

Fuel pump feed

Not used Not used 500W Electronic fan 3

500W Electronic fan 1

Not used Body control module 1

500W Electronic fan 2

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E144949Fuses

Fuse or relay number

Fuse amp rating

Protected components

64
65

66
67

68

69

70

71
72

73

74

75
76

77

78
79

80

81

82

83

—

20A1
—

50A2

40A1

30A1

30A1
—

30A1

20A1

30A1
—

20A1

30A1
—

40A1

30A1

40A1

60A2

25A1

Not used Front heated seat

Not used Body control module 2

Heated rear window

Anti-lock brake system valves

Passenger seat

Not used Not used (spare)

Not used (spare)

Driver seat module

Not used Transmission oil pump #2 stop/start

Not used (spare)

Not used Blower motor

Not used (spare)

110 volt inverter

Anti-lock brake system pump

Wiper motor #1

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

84

85

1 M-type fuse 2J-type fuse

30A1

30A1

Starter solenoid

Not used (spare)

Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering column.

Note: It may be easier to access the fuse panel if you remove the finish trim piece.

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E145984Fuses

Fuse or relay number

Fuse amp rating

Protected components

10

11

12

13

14

15

16

17

18

19

20

21

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10A1

7.5A1

20A1

5A1

20A1

10A2

10A2

10A2

10A2

5A2

5A2

7.5A2

7.5A2

10A2

10A2

15A1

5A2

5A2

5A2

5A2

5A2

Lighting (ambient, glove box, vanity, dome, trunk) Memory seats, Lumbar, Power mirror

Driver door unlock

Not used (spare)

Subwoofer amplifier

Not used (spare)

Not used (spare)

Not used (spare)

Not used (spare)

Keypad

Not used

Climate control, Gear shift

Steering wheel column, Cluster, Datalink logic Not used

Datalink/Gateway module

Not used (spare)

Not used (spare)

Ignition, Push button stop/start

Passenger airbag disabled indicator, Transmission range Not used (spare)

Humidity and in–car temperature

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Fuses

Fuse or relay number

Fuse amp rating

Protected components

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

5A2

10A1

30A1

30A1

30A1

30A1

20A1

30A1

30A1

15A1

10A1

20A1

30A1

5A1

15A1

15A1

30A

Occupant classification sensor

Delayed accessory (Power inverter logic, Moonroof logic) Central lock/unlock

Driver door (window, mirror)

Front passenger door (window, mirror)

Moonroof

Sony amplifier

Rear driver side door (window)

Rear passenger side door (window)

Not used (spare)

GPS, Voice control, Display, Adaptive cruise control, Radio frequency receiver Radio, Active noise control

Run/start bus (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker) Restraints control module

Auto-dimming rear view mirror

All-wheel drive module, Heated steering wheel module Not used (spare)

1Micro fuse 2Dual micro fuse

Fusion (CC7) , enUSA

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Fuses

CHANGING A FUSE Fuses

WARNING

Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.

If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components.

Standard Fuse Amperage Rating and Color

Color

Fuse rating

Micro fuses

Dual micro fuses

M-type fuses

J-type fuses

5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A

Tan Brown Red Blue Yellow White Green

Fusion (CC7) , enUSA

Grey

Light Blue

White Pink Green

Blue White Pink Green Red Yellow

Tan Brown Red Blue

235

E142430Maintenance

GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle. To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. See Scheduled Maintenance (page 428). If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your warranty information to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft® parts are designed and built to provide the best performance in your vehicle. Precautions • Do not work on a hot engine. • Make sure that nothing gets caught in

moving parts.

• Do not work on a vehicle with the

engine running in an enclosed space, unless you are sure you have enough ventilation. Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts.

•

Working with the Engine Off 1. Set the parking brake and shift to P

(Park).

2. Turn off the engine and remove the key

(if equipped).

3. Block the wheels. Working with the Engine On

WARNING

To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner

removed and do not remove it while the engine is running.

1. Set the parking brake and shift to P

(Park).

2. Block the wheels OPENING AND CLOSING THE HOOD

1. To open the hood, go inside the vehicle

and pull the hood release handle located under the left-hand side of the instrument panel.

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E142457Maintenance

4. Raise the hood and support it with the prop rod by securing the prop rod in the proper hole in the hood.

5. To close the hood, lift the hood slightly

and separate the prop rod from the hood and secure the prop rod in the clip.

6. Lower the hood and allow it to drop the

last 10-12 inches (25 to 30
centimeters).

Note: Make sure that you close the hood properly and that it fully latches on both sides of the hood.

2. Go to the front of the vehicle and locate the secondary release lever, which is located under the front of the hood, to your right of the center of the vehicle (driver's side), near the headlight.

3. Release the hood latch by pushing the yellow secondary release lever to your left, toward the center of the vehicle.

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E169261Maintenance

UNDER HOOD OVERVIEW - 1.5L ECOBOOSTâ„¢/1.6L ECOBOOSTâ„¢

Engine coolant reservoir Engine oil filler cap Engine oil dipstick Brake fluid reservoir cap Battery Power distribution box Engine air filter assembly Windshield washer fluid reservoir cap

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UNDER HOOD OVERVIEW - 2.0L ECOBOOSTâ„¢

Engine coolant reservoir cap Engine oil dipstick Engine oil filler cap Brake fluid reservoir cap Battery Power distribution box Engine air filter assembly Windshield washer fluid reservoir cap

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UNDER HOOD OVERVIEW - 2.5L

A. Engine coolant reservoir cap B. Engine oil filler cap C. Engine oil dipstick D. Brake fluid reservoir cap E. Battery F. Power distribution box G. Air filter housing cover H. Windshield washer fluid reservoir cap

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Note: Make sure that the level is between the MIN and the MAX marks. 1. Make sure that your vehicle is on level

ground.

2. Turn the engine off and wait 10 minutes

for the oil to drain into the oil pan.

3. Remove the dipstick and wipe it with

a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level.

If the level is at the MIN mark, add oil immediately. Adding Engine Oil Note: Do not remove the filler cap when the engine is running. Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.

Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council (ILSAC), comprised of U.S. and Japanese automobile manufacturers.

ENGINE OIL DIPSTICK - 1.5L ECOBOOSTâ„¢/1.6L ECOBOOSTâ„¢

MIN MAX

ENGINE OIL DIPSTICK - 2.0L ECOBOOSTâ„¢/2.5L

MIN MAX

ENGINE OIL CHECK Note: Check the level before starting the engine.

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1. Remove the filler cap. 2. Add engine oil that meets the Ford specifications. See Capacities and Specifications (page 287).

3. Replace the filler cap. Turn it until you

feel a strong resistance.

OIL CHANGE INDICATOR RESET To reset the oil monitoring system after an oil change, See General Information (page 87). ENGINE COOLANT CHECK Checking the Engine Coolant When the engine is cold, check the concentration and level of the engine coolant at the intervals listed in the scheduled maintenance information. See Scheduled Maintenance (page 428). Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir. Note: Coolant expands when it is hot. The level may extend beyond the MAX mark Note: If the level is at the MIN mark, below the MIN mark, or empty, add coolant immediately. See Adding Engine Coolant in this chapter. The coolant concentration should be maintained within 48% to 50%, which equates to a freeze point between -29°F (-34°C) and -35°F (-37°C). Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from an authorized dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations.

Note: Automotive fluids are not interchangeable. Do not use engine coolant or antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding Engine Coolant WARNINGS

Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts.

Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine

coolant could make it difficult to see through the windshield.

To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly.

Do not add coolant further than the MAX mark.

Note: Do not use stop leak pellets, cooling system sealants, or additives as they can cause damage to the engine cooling or heating systems. This damage would not be covered under your vehicle’s warranty. Note: During normal vehicle operation, the engine coolant may change color from orange to pink or light red. As long as the engine coolant is clear and uncontaminated, this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained, the system to be flushed, or the engine coolant to be replaced.

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Maintenance

•

• Do not mix different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty. Use prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 287). In case of emergency, a large amount of water without engine coolant may be added in order to reach a vehicle service location. In this instance, the cooling system must be drained, chemically cleaned with Motorcraft® Premium Cooling System Flush, and refilled with engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing.

• Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant.

Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 287). Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough prediluted engine coolant to bring the coolant level to the proper level.

Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Severe Climates If you drive in extremely cold climates: It may be necessary to have a Ford • authorized dealer increase the coolant concentration above 50%.

• A coolant concentration of 60% will

provide improved freeze point protection. Engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.

If you drive in extremely hot climates: It may be necessary to have a Ford • authorized dealer decrease the coolant concentration to 40%.

• A coolant concentration of 40% will

provide improved overheat protection. Engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage.

Vehicles driven year-round in non-extreme climates should use prediluted engine coolant for optimum cooling system and engine protection.

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Maintenance

When Fail-Safe Mode Is Activated

WARNINGS

Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury.

Never remove the coolant reservoir cap while the engine is running or hot.

You have limited engine power when in the fail-safe mode, so drive your vehicle with caution. Your vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine.

2. Arrange for the vehicle to be taken to

3.

an authorized dealer. If this is not possible, wait a short period for the engine to cool.

4. Check the coolant level and replenish

if low.

5. Re-start the engine and take your

vehicle to an authorized dealer.

Note: Driving your vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.

What You Should Know About Fail- Safe Cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The fail-safe distance depends on outside temperatures, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat, the engine coolant temperature gauge will move to the red (hot) area and:

A high engine temperature message will appear in the information display. The service engine soon indicator will light. If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs, your vehicle will still operate. However: • •

The engine power will be limited. The air conditioning system will be disabled.

Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be re-started. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage.

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WASHER FLUID CHECK

WARNING

If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze

protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.

Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See Capacities and Specifications (page 287). State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. CHANGING THE 12V BATTERY

WARNINGS

Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow

flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.

AUTOMATIC TRANSMISSION FLUID CHECK Note: Transmission fluid should be checked by an authorized dealer. If required, fluid should be added by an authorized dealer. The automatic transmission does not have a transmission fluid dipstick. Have an authorized dealer check and change the transmission fluid and filter at the correct service interval. See Scheduled Maintenance (page 428). Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, (i.e., if the transmission slips or shifts slowly) or if you notice some sign of fluid leakage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. BRAKE AND CLUTCH FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately. POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill.

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Note: If a person adds electrical or electronic accessories or components to the vehicle, the accessories or components may adversely affect the low voltage battery performance and durability and may also affect the performance of other electrical systems in the vehicle. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle. Because your vehicle’s engine is electronically-controlled by a computer, some engine control settings are maintained by power from the low voltage battery. Some engine computer settings, like the idle trim and fuel trim strategy, optimize the driveability and performance of the engine. Some other computer settings, like the clock and radio station presets, are also maintained in memory by power from the low voltage battery. When a technician disconnects and connects the low voltage battery, these settings are erased. Complete the following procedure in order to restore the settings: 1. With the vehicle at a complete stop,

set the parking brake.

2. Shift the transmission into P. 3. Turn off all accessories. 4. Step on the brake pedal and start the

vehicle.

WARNINGS

When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.

Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or

clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately.

Your vehicle is equipped with a Motorcraft® maintenance-free battery which normally does not require additional water during its life of service. Note: If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. Note: See an authorized dealer for low voltage battery access, testing, or replacement. When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system (BMS), do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post. A connection at the low voltage battery negative post can cause inaccurate measurements of the battery condition and potential incorrect system operation.

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5. Run the engine until it reaches normal

operating temperature. While the engine is warming up, complete the following: Reset the clock. See Audio System (page 294). Reset the power windows bounce-back feature. See Windows and Mirrors (page 75). Reset the radio station presets. See Audio System (page 294).

6. Allow the engine to idle for at least one minute. If the engine turns off, step on the accelerator to start the engine.

7. While the engine is running, step on the brake pedal and shift the transmission to N.

8. Allow the engine to run for at least one minute by pressing on the accelerator pedal.

9. Drive the vehicle at least 10 miles (16
kilometers) to completely relearn the idle and fuel trim strategy.

Note: If you do not allow the engine to relearn the idle and fuel trim strategy, the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy. Note: Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. Note: It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle