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Sound menu where you can adjust settings such as: Bass, Treble, Midrange, Balance and Fade, DSP (Digital Signal Processing), Occupancy Mode and Speed Compensated Volume. (Your vehicle may not have all of these sound options.) Using Your Steering Wheel Controls Depending on your vehicle and option package, you can use your steering wheel controls to interact with the touchscreen system. • VOL: Control the volume of audio
output.
• Mute: Mute the audio output. • Voice: Press to start a voice session. Press again to end and active voice prompt, so you can begin speaking. Press and hold to end a voice session. • SEEK DOWN and PHONE ACCEPT: • While in radio mode, press to seek
between memory presets.
• While in USB or CD mode, press to seek between tracks or press and hold to fast seek.
• While in phone mode, press to
answer a call or switch between calls.
• SEEK UP and PHONE REJECT:
• While in radio mode, press to seek
between memory presets.
• While in USB or CD mode, press to seek between tracks or press and hold to fast seek.
• While in phone mode, press to end
a call or reject an incoming call.
See Steering Wheel (page 69).
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• Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it could cause them damage. See your device's user guide for further information. For your safety, some SYNC functions are speed-dependent. Their use is limited to when your vehicle is traveling at speeds under 3 mph (5 km/h).
•
Make sure that you review your device's manual before using it with SYNC. Speed-restricted Features Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary. •
Screens crowded with information, such as Point of Interest reviews and ratings, SIRIUS Travel Link sports scores, movie times or ski conditions. • Any action that requires you to use a
keyboard is restricted, such as entering a navigation destination or editing information.
• All lists are limited so the user can view fewer entries (such as phone contacts or recent phone call entries).
See the following chart for more specific examples.
Cleaning the Touchscreen Display Use a clean, soft cloth such as one used for cleaning glasses. If dirt or fingerprints are still visible, apply a small amount of alcohol to the cloth. Do not pour or spray alcohol onto the display. Do not use detergent or any type of solvent to clean the display. Support The SYNC support team is available to help you with any questions you are not able to answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1-800-392-3673. In Canada, call: 1-800-565-3673. Times are subject to change due to holidays. Safety Information
WARNING
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
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Cellular Phone
System Functionality
Wi-Fi and Wireless
Videos, Photos and Graphics
Text Messages
Navigation
Restricted features
Pairing a Bluetooth phone Adding phonebook contacts or uploading phonebook contacts (from a USB) List entries are limited for phone contacts and recent phone call entries Editing the keypad code Enabling Valet Mode Editing settings while the rear view camera or active park assist are active Editing wireless settings Editing the list of wireless networks Playing video Editing the screen's wallpaper or adding new wallpaper Composing text messages Viewing received text messages Editing preset text messages Using the keyboard to enter a destination Demo navigation route Adding or editing Address Book entries or Avoid Areas
connect a media device, the system creates and retains an index of supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur.
Privacy Information When you connect a cellular phone to SYNC, the system creates a profile within your vehicle that links to that cellular phone. This profile helps in offering you more cellular features and operating more efficiently. Among other things, this profile may contain data about your cellular phone book, text messages (read and unread), and call history, including history of calls when your cell phone was not connected to the system. In addition, if you
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court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see the sections on 911 Assist, Vehicle Health Report, and Traffic, Directions and Information.
The cellular profile, media device index, and development log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when the cellular phone or media player is connected. If you no longer plan to use the system or your vehicle, we recommend you perform a Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to your vehicle's SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described absent consent, a Accessing and Adjusting Modes Through Your Right Vehicle Information Display
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Note: If your vehicle is not equipped with Navigation, Compass appears in the display instead of Navigation. If you press the right arrow to go into the Compass menu, you can see the compass graphic. The compass displays the direction in which the vehicle is traveling, not true direction (for example, if the vehicle is traveling west, the middle of the compass graphic displays west; north displays to the left of west though its true direction is to the right of west). Using Voice Recognition This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). The system also asks short questions (confirmation prompts) when it is not sure of your request or when there are multiple possible responses to your request. When using voice commands, words and icons may appear in the lower left status bar indicating the status of the voice session (such as Listening, Success, Failed, Paused or Try Again). How to Use Voice Commands with Your System
Press the voice icon. After the tone, speak your command clearly.
These commands can be said at any time
during a voice session
"Cancel"
"Exit"
"Go back"
The display is located on the right side of your instrument cluster (A). You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel. For example: •
In Entertainment mode, you can view what is now playing, change the audio source, select memory presets and make some adjustments. In Phone mode, you can accept or reject an incoming call. If your vehicle is equipped with Navigation, you can view the current route or activate a route.
•
•
Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes. The selection menu expands and different options appear. • Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode. • Press the left or right arrows to make adjustments within the chosen mode.
• Press OK to confirm your selection.
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Accessing a List of Available Commands If you use the touchscreen, press the • Settings icon > Help > Voice Command List. If you use the steering wheel control, press the voice icon. After the tone, speak your command clearly.
•
Available voice commands "Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands" "Radio list of commands" "SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available when your vehicle is equipped with the navigation system, and the navigation system SD card is in the card slot. ** This command is only available when you have an active SIRIUS satellite radio subscription.
These commands can be said at any time
during a voice session "List of commands"
"Main menu" "Next page"
"Previous page" "What can I say?"
"Help"
What Can I Say? To access the available voice commands for the current session, do one of the following: • During a voice session, press the help icon (?) in the lower left status bar of the screen. Say, "What can I say?" for an on-screen listing of the possible voice commands associated with your current voice session.
•
• Press the voice icon. After the tone, say,
"Help" for an audible list of possible voice commands.
Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
• After pressing the voice icon, wait until
after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system. Speak naturally, without long pauses between words.
•
• At any time, you can interrupt the
system while it is speaking by pressing the voice icon.
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To access these settings using voice commands: 1. Press the voice icon. Wait for the prompt "Please say a command". Another tone sounds to let you know the system is listening.
2. Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off" "Confirmation prompts on" "Interaction mode advanced"
"Interaction mode novice" "Media candidate lists off" "Media candidate lists on" "Phone candidate lists off" "Phone candidate lists on"
"Help"
Using Voice Commands with the Touchscreen Options Your voice system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is available only when the system displays a list of candidates generated during a voice session. For example, when entering in a street address or trying to call a contact from the phone you paired to the system.
Voice Settings Voice settings allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback. •
Interaction Mode: Novice mode provides detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts.
• Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a best guess as to what you requested. The system may still occasionally ask you to confirm settings.
• Phone and Media Candidate Lists: Candidate lists are lists of possible results from your voice commands. The system creates these lists when it has the same confidence level of several options based on your voice command.
To access these settings using the touchscreen: 1. Press the Settings icon > Settings >
then Voice Control.
Interaction Mode
2. Select from the following: • • Confirmation Prompts • Media Candidate Lists • Phone Candidate Lists • Voice Control Volume.
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SETTINGS
Clock Display Sound Vehicle Settings Help
Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature. Clock Note: You cannot manually set the date. Your vehicle’s GPS does this for you. Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to update the clock. Once your vehicle acquires the signal, it may take a few minutes for the update to display the correct time.
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1. Press the Settings icon > Clock. 2. Press + and - to adjust the time. From this screen, you can also make other adjustments such as 12-hour or 24-hour mode, activate GPS time synchronization and have the system automatically update new time zones. You can also turn the outside air temperature display off and on. It appears at the top center of the touchscreen, next to the time and date.
ABCDEFE161968E142607E142607 MyFord Touch™ (If Equipped)
Uploading Photos for Your Home Screen Wallpaper Note: You cannot load photos directly from your camera. You must access the photos either from your USB mass storage device or from an SD card. Note: Photographs with extremely large dimensions (such as 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. Your system allows you to upload and view up to 32 photos.
To access, press the Settings icon > Display > Edit Wallpaper, and then follow the system prompts to upload your photographs. Only photographs that meet the following conditions display: • Compatible file formats are as follows:
.jpg, .gif, .png, .bmp Each file must be 1.5 MB or less.
• • Recommended dimensions: 800 x 384
SoundPress the Settings icon > Sound, then select from the following:
Sound Bass
Midrange
Treble
Set Balance and Fade
DSP*
The system automatically saves any updates you make to the settings. Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on your steering wheel controls and when prompted, say, "Display settings".
Press the Settings icon > Display, to access and make adjustments using the
touchscreen. • Brightness allows you to make the
screen display brighter or dimmer.
• Auto DIM, when set to On, lets you use
the Auto Dim Manual Offset feature. When set to Off, screen brightness does not change.
• Mode allows you to set the screen to a certain brightness or have the system automatically change based on the outside light level, or turn the display off. •
If you select AUTO or NIGHT, you have the options of turning the display's Auto Dim feature on or off and changing the Auto Dim Manual Offset feature.
• Auto Dim Manual Offset allows you to adjust screen dimming as the outside lighting conditions change from day to night. This feature also allows you to adjust screen brightness using the instrument panel dimming control.
• Edit Wallpaper
•
You can have your touchscreen display the default photo or upload your own.
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You can find more information on Vehicle Health Report in this chapter. See General Information (page 94). Camera Settings This menu allows you to access settings for your rear view camera.
Press the Settings icon > Vehicle > Camera Settings, then select from the following
settings: • Enhanced Park Aids. • Rear Camera Delay. You can find more information on the rear view camera in another chapter. See Rear View Camera (page 184). Enable Valet Mode Valet mode allows you to lock the system. No information is accessible until the system is unlocked with the correct PIN.
1. Press the Settings icon > Vehicle >
Enable Valet Mode.
2. Enter a four-digit pin twice, as
prompted.
After you press Continue, the system locks until you enter the PIN again. Note: If the system locks, and you need to reset the PIN, enter 3681 and the system unlocks. Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings.
Sound
Occupancy Mode*
Speed Compensated Volume
* Your vehicle may not have these sound settings. Vehicle
Press the Settings icon > Vehicle, then select from the following:
Enable Valet Mode.
• Ambient Lighting. • Vehicle Health Report. • Camera Settings. • Ambient Lighting (If Equipped) When you turn this feature on, ambient lighting illuminates various places, such as the footwells, with a choice of colors. To access and make adjustments:
1. Press the Settings icon > Vehicle >
Ambient Lighting.
2. Touch the desired color. 3. Use the scroll bar to increase or
decrease the intensity.
To turn the feature on or off, press the power button. Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval at which you would like to receive the reports. Press ? for more information on these selections. When done making your selections, press Run Vehicle Health Report Now if you want your report.
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System
Language
Distance Temperature System Prompt Volume Touch Screen Button Beep
Touch Panel Button Beep
Keyboard Layout
Install Applications
Master Reset
Voice Control
Press the Settings icon > Settings > System, then select from the following:
System
Select to have the touchscreen display in English, Spanish or French. Select to display units in kilometers or miles. Select to display units in Celsius or Fahrenheit. Adjust the volume of voice prompts from the system. Select to have the system beep to confirm choices made through the touchscreen. Select to have the system beep to confirm button choices made through the climate or audio system. Have the touchscreen keyboard display in QWERTY or ABC format. Install any downloaded applications or view the current software licenses. Select to restore factory defaults. This erases all personal settings and personal data.
Press the Settings icon > Settings > Voice Control, then select from the following:
Interaction Mode
Confirmation Prompts
Media Candidate Lists
Voice control
Standard interaction mode provides more detailed inter- action and guidance. Advanced mode has less audible interaction and more tone prompts. Have the system ask you short questions if it has not clearly heard or understood your request.* Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off.
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Voice control
Phone Candidate Lists
Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. This allows you to adjust the system’s voice volume level.
Voice Control Volume * Even with confirmation prompts turned off, the system may occasionally ask you to confirm settings
Media Player
Press the Settings icon > Settings > Media Player, then select from the following:
Autoplay
Bluetooth Devices
Index Bluetooth Audio Devices Gracenote Database Info
Gracenote Management
Cover Art Priority
Media player
When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process. When this feature is off, the system does not automatically switch to the inserted media source. Select to connect, disconnect, add or delete a device. You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle. When this feature is on, the system automatically indexes media on your connected Bluetooth device. This allows you to view the version level of the Gracenote Database. With this feature on, the Gracenote Database supplies metadata information for your music files. This overrides information from your device. This feature defaults to off. With this feature on, the Gracenote Database supplied cover art for your music files. This overrides any art from your device. This feature defaults to Media Player.
Navigation
Press the Settings icon > Settings > Navigation, then select from the following:
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Map Preferences
Route Preferences
Navigation Preferences
Traffic Preferences
Navigation
Switch breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Switch the Parking POI notification on and off. Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination.Always Use Preferred Route bypasses route selection in destination programming. The system only calculates one route based on the preferred route setting. Eco Time Penalty allows you to select a low, medium or high cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. Have the system avoid freeways. Have the system avoid tollroads. Have the system avoid ferries or car trains. Have the system use HOV (high-occupancy vehicle) lanes. Have the system use guidance prompts. Have the system automatically fill-in State/Province information. Have the system display areas where roadwork occurs. Have the system display incident icons. Have the system display areas where difficult driving conditions may occur. Have the system display areas where snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings. Have the system display where there may be reduced visibility.
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Navigation
Have the system switch on your radio for traffic announcements. Have the system avoid traffic problems automatically. Switch traffic alert notifications on and off. Have the system display accident icons. Have the system display traffic jam icons. Have the system display closed roads. Enter specific areas that you would like to avoid on planned navigation routes.
Avoid Areas
Phone
Press the Settings icon > Settings > Phone, then select from the following:
Bluetooth Devices
Bluetooth Do Not Disturb
911 Assist
Phone Ringer
Text Message Notification
Phone
Connect, disconnect, add or delete a device, as well as save it as a favorite. Turn Bluetooth on and off. Have all calls go directly to your voice mail and not ring inside your vehicle. With this feature turned on, text message notifications are also suppressed and do not ring inside your vehicle. Turn on or turn off the 911 Assist feature. See General Information (page 94). Select the type of notification for phone calls - ring tone, beep, text to speech, or have it be silent. Select the type of notification for text messages - alert tone, beep, text to speech, or have it be silent.
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Internet Data Connection
Manage Phonebook
Roaming Warning
Phone
If compatible with your phone, you can adjust your internet data connection. Select to make your connection profile with the personal area network or to turn off your connection. You can also choose to adjust your settings or have the system always connect, never connect when roaming or query on connect. Press ? for more information. Access features, such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Have the system alert you when in Roaming mode.
Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games. Using this Wi-Fi
feature, everyone in your vehicle can also gain access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking and if you park outside a wireless hotspot.
Press the Settings icon > Settings > Wireless & Internet, then select from the
following:
Wi-fi
Wi-Fi Settings
Wi-Fi Network (Client) Mode turns the Wi-Fi feature on and off in your vehicle. Make sure you turn it on for connectivity purposes. Choose a Wireless Network allows you to use a previ- ously stored wireless network. You can categorize by alphabetical listing, priority and signal strength. You can also choose to search for a network, connect to a network, disconnect from a network, receive more information, prioritize a network or delete a network. Gateway (Access Point) Mode makes SYNC an access point for a phone or a computer when turned on. This forms the local area network within your vehicle for things, such as game playing, file transfer and internet browsing. Press ? for more information. Gateway (Access Point) Settings allows you to view and change settings for using SYNC as the internet gateway.
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USB Mobile Broadband
Bluetooth Settings
Prioritize Connection Methods
Wi-fi
Gateway (Access Point) Device List allows you to view recent connections to your Wi-Fi system. Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.) You can select the following: Country, Carrier, Phone Number, User Name and Password. Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect, disconnect, set as favorite, delete and add device. Bluetooth is a registered trademark of the Bluetooth SIG. Choose your connection methods and change them as needed. You can select to Change Order and have the system either always attempt to connect using a USB mobile broadband or using Wi-Fi.
The Wi-Fi
Help
Press the Settings icon > Help, then select from the following:
CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.
Where Am I?
System Information
Help
View your vehicle's current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, you do not see this button. Touchscreen system serial number Your vehicle identification number (VIN) Touchscreen system software version Navigation system version
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Help
Map database version Sirius satellite radio ESN Gracenote Database Information and Library version View the licenses for any software and applications installed on your system. Certain features are not accessible when your vehicle is moving. Turn on and turn off the 911 Assist feature. See General Information (page 94). In Case of Emergency (ICE) Quick Dial: allows you to save up to two numbers as ICE contacts for quick access if there is an emergency. Select Edit to access your phonebook and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons. The ICE contacts you select appear at the end of the 911 Assist call process. View categorized lists of voice commands.
Software Licenses
Driving Restrictions
911 Assist
Voice Command List
To access Help using the voice commands, press the voice button, then, after the tone, say "Help". The system provides allowable voice commands for the current mode.
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ENTERTAINMENT
AM 1 and AM AST FM 1, FM 2 and FM AST SIRIUS CD USB Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls.
Note: Some features may not be available in your area. Contact an authorized dealer for more information. You can access these options using the touchscreen or voice commands.
Browsing Device Content When listening to audio on a device, you can browse through other devices without having to change sources. For example, if you are currently listening to audio on an SD card, you can browse all the artists that are stored on your USB device.
Press the voice icon on the steering wheel. When prompted, you can say:
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"BROWSE" within devices
"Browse"*
"Browse
games"** "Browse
channels"** "Browse SD card"
"Browse Sirius channel guide"**
"Browse USB"
"Help"
* If you only say, "Browse", you can then say any commands in the following chart. **This command is only usable if you have an active subscription to SIRIUS satellite radio.
"BROWSE"
"
Games"* "
channels"* "SD card"**
"Sirius Channel Guide"*
"USB"** "Help"
* This command is only usable if you have an active subscription to SIRIUS satellite radio. ** For more commands in SD card or USB mode, see the "SD Card and USB Port" section of this chapter.
Your voice system allows you to change audio sources with a simple voice command. For example, if you are listening to music on a USB device, then want to switch to a satellite radio channel, simply press the voice button on the steering wheel controls and say the name of the SIRIUS station (such as, "the Highway"). The following voice commands are available at the top level of the voice session no matter which current audio source you are listening to (such as a USB device or SIRIUS satellite radio). Note: This is only available when your MyFord Touch system language is set to North American English.
Sample commands
"<87.9-107.9>" "<530-1710>"
"
"* "AM <530-1710>" "FM <87.9-107.9>" "Play [album]
"** "Play [artist] "** "Play [genre] "** "Play [playlist] "** "Play [song] "** "Play
" "Play
by name>"
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Bass
Speed Compensated Volume.
Treble Balance and Fade
Options Sound Settings Touch this button to adjust settings for: • • Midrange • • • DSP (Digital Signal processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Set PTY for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. RDS Text Display This allows you to view the information broadcast by FM stations. AST AST (Autostore) allows you to have the system automatically store the six strongest stations in your current location. TAG Button This feature is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing. When you plug in your portable music player, the information transfers, if supported by your device. When you are connected to iTunes, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter.
Sample commands "Sirius <0-223>"* "Sports games"*
* This command is only usable if you have an active subscription to SIRIUS satellite radio. ** The commands that have [ ] around the word means that the word is optional. For example, if you say, "Play Metallica", this is the same as the voice command, "Play [artist]
". AM/FM Radio Touch the AM or FM tab to listen to the radio.
To change between AM and FM presets, just touch the AM or FM tab. Memory Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station. Sound returns when finished. HD Radio Touch this button to turn HD Radio on. The light on the button illuminates when the feature is on. HD Radio allows you to receive radio broadcasts digitally, where available, providing free, crystal-clear sound. See HD Radio information later in this chapter. Scan Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on.
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The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signify available digital channels where new or different content is available. HD1 signifies the main programming status and is available in analog and digital broadcasts. Other multicast stations (HD2 through HD7) are only available digitally. TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on. To turn the feature on and use it: 1. Press AM or FM > Options > TAG
Button > On.
2. When you hear a song you like, touch
TAG.
3. The system automatically saves the song's information and transfers it to your portable music player (if supported) when you connect it to the system. The system automatically transfers the tag to your player (if already connected) and a pop-up confirms the transfer.
4. When you access iTunes with your
portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
Direct Tune Touch this button to manually enter the desired station number. Touch Enter when you are done. HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Your system has a special receiver that allows it to receive digital broadcasts (where available) in addition to the analog broadcasts, it already receives. Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When HD Radio is on and you tune to a station broadcasting HD Radio technology, you may notice the following indicators on your screen:
The HD Radio logo either blinks when acquiring a digital station, and then stays solid when digital audio is playing, or is grey when acquiring a digital station, and then changes to orange when digital audio is playing. When this logo is available, you may also see Title and Artist fields on-screen.
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When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief
sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast.
• Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when finished. When switching to an HD2 or HD3 memory preset, the sound mutes before the digital audio plays, because the system has to reacquire the digital signal.
Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. HD Radio Reception and Station Troubleshooting
Reception area
Station blending
Potential reception issues If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast channels, the station mutes and stays muted unless it is able to connect to the digital signal again. When the system first receives a station (aside from HD2- HD7 multicast stations), it first plays the station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts to the digital version. Depending on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to digital sound or digital back to analog sound.
In order to provide the best possible experience, use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology. Independent entities own and operate each station. These stations are responsible for ensuring all audio streams and data fields are accurate.
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Potential station issues
Issues
Cause
Action
Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Sound fading or blending in and out.
There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.
Cannot access HD2 or HD3
multicast channel when recalling a preset or from a direct tune. Text information does not match currently playing audio.There is no text information shown for currently selected frequency.
This is poor time alignment by the radio broadcaster.
No action required. This is a broadcast issue.
The radio is shifting between analog and digital audio.
The digital multicast is not available until the HD Radio broadcast is decoded. Once decoded, the audio is avail- able. The previously stored multicast preset or direct tune is not available in your current reception area. Data service issue by the radio broadcaster.
Data service issue by the radio broadcaster.
No action required. The reception issue may clear up as you continue to drive. No action required. This is normal behavior. Wait until the audio is available.
No action required. The station is not available in your current location.
Fill out the station issue form at website listed below.* Fill out the station issue form at website listed below.* No action required. This is normal behavior.
HD2-HD7 stations not found when Scan is pressed. * http://www.ibiquity.com/automotive/report_radio_station_experiences
Pressing Scan disables HD2-HD7 channel search.
HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, added or deleted at any time at the station owner's discretion.
Radio Voice Commands
If you are listening to the radio, press the voice button on the steering wheel controls. When
prompted, say any of the following commands. If you are not listening to the radio, press the voice button and, after the tone, say "Radio", then any of the following commands.
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"RADIO"
"<87.9-107.9>"
"<87.9-107.9> HD"1
"<530-1710>"
"AM"
"AM <530-1710>"
"AM autoset"
"AM autoset preset <#>"
"AM preset <#>"
"Browse"2
"FM"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>"1
"FM autoset"
"FM autoset preset <#>"
"FM preset <#>"
"FM 1"
"FM 1 preset <#>"
"FM 2"
"FM 2 preset <#>"
"HD <#>"1
"Preset <#>" "Radio off" "Radio on" "Set PTY""RADIO"
"Tune"3
"Help"1 If available. 2 If you have said "Browse", see the "Browse" chart later in this section. 3 If you have said "Tune", see the following "Tune" chart.
"TUNE"
"<530-1710>" "<87.9-107.9>"
"<87.9-107.9> HD <#>"*
"AM"
"AM <530-1710>"
"AM autoset"
"AM autoset preset <#>"
"AM preset <#>"
"FM"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>"*
"FM autoset"
"FM autoset preset <#>"
"FM preset <#>"
"FM 1"
"FM 1 preset <#>"
"FM 2"
"FM 2 preset <#>"
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Bass
Speed Compensated Volume.
Treble Balance and Fade
Scan Touch this button to hear a brief sampling of channels. Options Touch this button to view and adjust various media settings. Sound Settings Touch this button to adjust settings for: • • Midrange • • • DSP (Digital Signal processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Set Category for Seek/Scan This allows you to select a category of music you would like to search for. You can then choose to either seek or scan for the stations playing that category. Parental Lockout This allows you to lock and unlock channels, change or reset your PIN or unlock all channels. To use this feature, you need your initial PIN, which is 1234. Artist/Title/Team Alerts This feature allows you to select Artists, Titles and Teams that you would like the system to alert you to when they are playing on other channels. Press Edit Alerts to delete or turn off alerts. You can also set all alerts to on or off. When an alert appears on the screen, you can choose to
"TUNE"
"HD <#>"* "Preset <#>"
"Help"
* If available. SIRIUS® Satellite Radio (If Activated)
Press the lower left corner of the touchscreen, and then select the SIRIUS tab.
Memory Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. ALERT Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: • Press and release the seek buttons to
hear the previous or next song.
• Press and hold the seek buttons to
reverse or fast forward in the current track.
• Press play or pause to play or pause
the audio.
• Press Replay to return to live audio if
you have been using the feature to replay audio.
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SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle. See an authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a list of SIRIUS satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.sirius.ca in Canada, or call SIRIUS at 1-888-539-7474. Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left corner of the touchscreen. Touch SIRIUS > Options.
Tune to the channel, to Cancel the alert or to Disable Alerts. If you are listening to a sporting event, you can save your favorite teams so that the system can alert you when they are playing on a satellite radio channel. Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) SIRIUS requires this number when communicating with you about your account. Direct Tune Touch this button to manually enter the desired satellite channel number. Touch Enter when you are done. Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Touch Skip if you want to skip this channel. Touch Lock if you do not want anyone to listen to this channel. Touch Title or Artist to see song and artists on other stations. SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
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SIRIUS Satellite Radio Reception Factors and Troubleshooting
Antenna obstructions
Terrain
Station overload
Satellite radio signal interfer- ence
Potential reception issues For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Your display may show ACQUIRING... to indicate the interference and the audio system may mute.
Radio display
Cause
Action
Troubleshooting tips
Acquiring...
Sat Fault/SIRIUS System Failure.
Radio requires more than two seconds to produce audio for the selected channel. There is an internal module or system failure present.
Invalid Channel.
Unsubscribed Channel.
The channel is no longer available. Your subscription does not include this channel.
No Signal.
The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna.
No action required. This message should disappear shortly.
If this message does not clear shortly, or with an igni- tion key cycle, your receiver may have a fault. See an authorized dealer for service. Tune to another channel or choose another preset. Contact SIRIUS at 1-888- 539-7474 to subscribe to the channel, or tune to another channel. The signal is blocked. When you move into an open area, the signal should return.
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Radio display
Cause
Action
Troubleshooting tips
Updating.
Update of channel programming in progress.
Call SIRIUS 1-888-539-7474.
Your satellite service is no longer available.
None found. Check Channel Guide.
Subscription Updated.
All the channels in the selected category are either skipped or locked. SIRIUS has updated the channels available for your vehicle.
No action required. The process may take up to three minutes. Contact SIRIUS at 1-888- 539-7474 to resolve subscription issues. Use the channel guide to turn off the Lock or Skip function on that station. No action required.
"SIRIUS"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>" "Sirius <0-223>"
"Sirius off" "Sirius on"
"Sports game"*
"Tune"** "Help"
* If you have said "Sports game", see the following "Sports game" chart. ** If you have said "Tune", see the following "Tune" chart.
SIRIUS Satellite Radio Voice Commands
If you are listening to SIRIUS satellite radio, press the voice button on the steering wheel
controls. When prompted, say any of the following commands. If you are not listening to SIRIUS satellite radio, press the voice button and, after the tone, say "SIRIUS", then any of the following commands.
"SIRIUS"
"
" "Preset <#>"
"SAT"
"SAT preset <#>"
"SAT 1"
"SAT 1 Preset <#>"
"SAT 2"
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"SPORTS GAME"
"Tune to the
game" "Tune to the
game" "Tune to the
game"
"Tune to the
game" "Help"
"TUNE"
"
" "Preset <#>"
"SAT" "SAT 1"
"SAT 1 preset <#>"
"SAT 2"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>" "Sirius <0-223>"
"Help"
CD
Press the lower left corner of the touchscreen, and then select the CD tab.
You can also advance and reverse the current track or current folder, if applicable. Repeat Touch this button to repeat the currently playing track, all tracks on the disc or turn the feature off if already on.
Fusion (CC7) Canada/United States of America, enUSA
Bass
Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information. Options Sound Settings Touch this button to adjust settings for: • • Midrange • • • DSP (Digital Signal processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Compression Touch this button to turn the compression feature on and off. Browse Touch this button to look through all available CD tracks. CD Voice Commands
Treble Balance and Fade
Speed Compensated Volume.
If you are listening to a CD, press the voice button on the steering wheel controls. When prompted,
say any of the following commands. If you are not listening to a CD, press the voice button and, after the tone, say "CD", then any of the following commands.
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"CD" "Pause" "Play"
"Play next track"
"Play previous track" "Play track <1-512>"
"Repeat"
"Repeat folder"*
"Repeat off" "Repeat track"
"Shuffle"
"Shuffle CD"*
"Shuffle folder"*
"Shuffle off"
"Help"
*This applies to WMA or MP3 files only. SD Card Slot and USB Port SD Card Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot.
Fusion (CC7) Canada/United States of America, enUSA
The SD card slot is located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.
SD logo is a trademark of SD-3C, LLC. USB Port
The USB ports are located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left corner of the touchscreen.
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Bass
Speed Compensated Volume.
Treble Balance and Fade
Sound Settings allows you to adjust settings for: • • Midrange • • • DSP (Digital Signal processing) • Occupancy Mode • Note: Your vehicle may not have all these sound settings. Media Player Settings allows you to select more settings, which is under Media Player. See Settings (page 381). Device Information displays software and firmware information about the currently connected media device. Update Media Index indexes your device when you connect it for the first time and each time the content changes (such as adding or removing tracks) to make sure you have the latest voice commands available for all media on the device. Browse This feature allows you to view the contents of the device. It also allows you to search by categories, such as genre, artist or album. If you want to view song information such as Title, Artist, File, Folder, Album, and Genre, touch the on-screen album art. You can also touch What’s Playing to hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request.
This feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. In order to playback video from your iPod or iPhone, you must have a special combination USB/RCA composite video cable (which you can buy from Apple). When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. Playing Music from Your Device Note: The system is capable of indexing up to 30,000 songs.
Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options:
Repeat This feature replays the currently playing song or album. Shuffle Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information such as current track, artist name, album and genre. Options Touch this button to view and adjust various media settings.
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Playing Video from Your Device To access and play video from your device, your vehicle's transmission must be in position P (vehicle equipped with an automatic transmission) or neutral (vehicle equipped with a manual transmission) with the ignition in accessory mode. See Starting and Stopping the Engine (page 145). SD Card and USB Voice Commands If you are listening to a USB device or an SD card, press the voice button on the steering
wheel controls. When prompted, say any of the following commands. If you are not listening to a USB device or an SD card, press the voice button and, after the tone, say "USB" or "SD card", then any of the following commands.
"USB" or "SD CARD"
"USB" or "SD CARD"
"Play music video
"** "Play playlist
" "Play podcast " "Play podcast episode
" "Play similar music" "Play song
" "Play TV show
"** "Play TV show episode
"** "Play video
"** "Play video podcast
"** "Play video podcast episode
"** "Play video playlist
"** "Browse"*
"Next" "Pause" "Play"
"Play album
" "Play all"
"Play artist
" "Play audiobook
" "Play author
" "Play composer
" "Play folder
" "Play genre " "Play movie
"** Fusion (CC7) Canada/United States of America, enUSA
"Previous" "Repeat all" "Repeat off" "Repeat one"
"Shuffle"
"Shuffle album"
"Shuffle off" "What's this?"
"Help"
* If you have said you would like to browse your USB or SD card, the system prompts you to specify what you would like to browse. When prompted, see the following "Browse" chart. ** These commands are only available in USB mode and are device-dependent.
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"BROWSE"
"Album
" "All albums" "All artists"
"All audiobooks"
"All authors"
"All composers"
"All folders" "All genres"
"All movies"*
"All music videos"*
"All playlists" "All podcasts"
"All songs"
"All TV shows"*
"All video playlists"*
"All video podcasts"*
"All videos"*
"Artist
" "Audiobook
"
