2011 Ford FLEX Owners Manual

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Scheduled Maintenance Guide

Perform the services noted in the following table at the specified time/mileage (km) period either within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km) automatic transmission fluid replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].)

Every 20,000 miles (32,000 km) Every 30,000 miles (48,000 km)

Every 100,000 miles (160,000 km)

Every 150,000 miles (240,000 km)

Replace cabin air filter (if equipped)

Replace climate-controlled seat filter (if equipped) Replace engine air filter Change engine coolant1
Replace spark plugs Inspect accessory drive belt(s)2
Change automatic transmission fluid and filter (filter not required on 6F35, 6F50, DPS6 and AWF-21 transmissions); consult dealer for requirements Change manual transmission fluid Change rear axle fluid (RWD vehicles) Replace accessory drive belt(s) if not replaced within the last 100,000 miles (160,000 km) Replace timing belt (Fiesta); failure to replace belt can cause internal engine damage

1Initial replacement at 100,000 miles (160,000 km) or 72 months; every 50,000 miles (80,000 km) or 36 months thereafter 2Perform a follow-up inspection at 120,000 miles (192,000 km)

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Maintenance schedule log

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Scheduled Maintenance Guide

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Scheduled Maintenance Guide

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Scheduled Maintenance Guide

SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.

Towing a trailer or using a camper or car-top carrier

As required – Change engine oil and filter as indicated by message in the Normal

perform services

and

center Scheduled Maintenance chart – See axle maintenance items under Exceptions

listed

Inspect frequently, service as required

Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except 6R80

transmission)

Every 60,000 miles (96,000 km) – Change manual transmission fluid

Perform the services noted in the preceding table at the specified time/mileage (km) period either within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km) automatic transmission fluid replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].)

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Scheduled Maintenance Guide

Extensive idling and/or low-speed driving for long distances as in heavy

commercial use such as delivery, taxi, patrol car or livery

As required – Change engine oil and filter as indicated by message in the Normal

perform services

and

center Scheduled Maintenance chart (except Fiesta) – Replace cabin air filter (if equipped)

listed

Inspect frequently, service as required

Every 300 hours of engine operation*

– Replace engine air filter – Change engine oil and filter (Fiesta)

Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except Fiesta and

vehicles equipped with a 6R80 transmission)

Every 60,000 miles (96,000 km) – Replace spark plugs

* Engine hour meter installation is recommended for these operating conditions. Perform the services noted in the preceding table at the specified time/mileage (km) period either within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km) automatic transmission fluid replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].)

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Scheduled Maintenance Guide

Operating in dusty conditions such as unpaved or dusty roads

Inspect frequently, service as required

– Replace cabin air filter (if equipped)

– Replace engine air filter

Every 5,000 miles (8,000 km) – Inspect

the wheels and related components

for

abnormal noise, wear, looseness or drag – Rotate tires, inspect tires for wear and measure tread depth – Change engine oil and filter

Every 5,000 miles (8,000 km) or 6 months

Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except Fiesta and

vehicles equipped with a 6R80 transmission)

Every 50,000 miles (80,000 km) – Change manual transmission fluid

Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter.

Exclusive use of E85 (Flex Fuel Vehicles only)

Every oil change interval – If ran exclusively on E85, fill the fuel tank full with

regular unleaded fuel

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Scheduled Maintenance Guide

Special operating condition log

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Scheduled Maintenance Guide

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Scheduled Maintenance Guide

EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. They are listed below:

Normal vehicle axle maintenance

Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to Maintenance product specifications and capacities in the Maintenance and Specifications chapter for details). The axle fluid should be changed anytime an axle has been submerged in water.

Police/Taxi/Livery vehicle axle maintenance

Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle fluid should be changed anytime the axle has been submerged in water.

California fuel filter replacement

If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.

liability prior to the completion of the vehicle’s useful

Hot climate oil change intervals

If operating conditions are normal and you drive your vehicle under typical, everyday conditions and you are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).

Engine air filter & cabin air filter replacement

Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

❑ ❑ ❑ ❑ ❑ Scheduled Maintenance Guide

ENGINE COOLANT CHANGE RECORD Initial change

6 years or 100,000 miles (160,000 km) (whichever comes first)

After initial change Every 3 years or 50,000 miles (80,000 km)

Engine coolant change log

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Index

Accessory delay ........................102
Active Park Assist .....................276
AdvanceTrac ..............................258
Airbag supplemental restraint system ........................180, 189, 191
and child safety seats ............182
description ..............180, 189, 191
disposal ....................................194
driver airbag ............182, 190, 192
indicator light .................188, 194
operation .................182, 190, 192
passenger airbag .....182, 190, 192
side airbag ...............................189
Air cleaner filter ...............374, 378
Air conditioning ..............68, 71, 74

manual heating and air conditioning system .................68

All Wheel Drive (AWD), driving off road .........................281
Ambient mood/lighting ...............86
AM/FM .........................................28
Antifreeze (see Engine coolant) ................349
Anti-lock brake system (see Brakes) ..............................255
Anti-theft system ..............137, 140
arming the system ..................141
disarming a triggered system .....................................142
Audio system (see Radio) .........28
Automatic transaxle

fluid, refill capacities ..............379
fluid, specification ..................379

412

Automatic transmission

driving an automatic overdrive .........................267, 269
fluid, adding ............................369
fluid, checking ........................369
Selectshift (SST) ....................271
Auxiliary input jack (Line in) ....37

Battery .......................................347
acid, treating emergencies .....347
jumping a disabled battery ....315
maintenance-free ....................347
replacement, specifications ...378
servicing ..................................347
Belt-Minder威 .............................175
Booster seats .............................209
Brakes ........................................255
anti-lock ...................................255
anti-lock brake system (ABS) warning light ...........................256
fluid, checking and adding ....369
fluid, refill capacities ..............379
fluid, specifications .................379
lubricant specifications ..........379
parking ....................................257
shift interlock ..........................265
Bulbs ............................................86

Capacities for refilling fluids ....379
Cargo net ...................................118
CD ................................................28
Cell phone use ..............................8
Changing a tire .........................297
Child safety seats ......................199
in front seat ............................200

2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

in rear seat ..............................200
LATCH .....................................203
recommendations ...................197
tether anchorage hardware ...206

Child safety seats - booster seats ...........................................209
Cleaning your vehicle

engine compartment ..............330
instrument panel ....................332
interior .....................................333
plastic parts ............................331
washing ....................................328
waxing .....................................329
wheels ......................................329
wiper blades ............................331

Climate control (see Air conditioning or Heating) ...........................68, 71, 74
Clock ............................................94
Clock adjust

AM/FM .......................................29
Compass, electronic ....................94
calibration .................................95
set zone adjustment .................95

Console

overhead ....................................93

Controls

power seat ...............................147
steering column ......................106

Coolant

checking and adding ..............349
refill capacities ................352, 379
specifications ..........................379
Cooler ..........................................97
Cruise control (see Speed control) ..................104
Customer Assistance ................288

Index

Ford Extended Service Plan ..................................389, 392
Getting assistance outside the U.S. and Canada .....................324
Getting roadside assistance ...288
Getting the service you need .........................................320
Ordering additional owner’s literature .................................326
Utilizing the Mediation/Arbitration Program ...................................324

Daytime running lamps (see Lamps) ................................83
Defrost

rear window and rearview mirrors .......................................74
windshield .................................74

Dipstick

automatic transmission fluid ..........................................369
engine oil .................................343

Driving under special conditions ..........................283, 285
sand .........................................284
snow and ice ...........................286
through water .................284, 287
DVD system .................................47

Electronic message center .........18
Emergencies, roadside

jump-starting ..........................315
running out of fuel .........314, 361
Emission control system ..........365
Engine ........................................383
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Index

cleaning ...................................330
coolant .....................................349
fail-safe cooling .......................354
idle speed control ...................347
lubrication specifications .......379
refill capacities ........................379
service points ..................339–340
Engine block heater .................253
Engine oil ..................................343
checking and adding ..............343
dipstick ....................................343
filter, specifications ................378
refill capacities ........................379
specifications ..........................379
Event data recording ....................6
Exhaust fumes ..........................253

filter, specifications ........356, 378
fuel pump shut-off ..................289
improving fuel economy ........362
octane rating ...................360, 383
quality ......................................360
running out of fuel .........314, 361
safety information relating to automotive fuels .....................356
Fuses ..........................................290

Garage door opener ..................109
Gas cap (see Fuel cap) ............358
Gas mileage (see Fuel economy) .................362
Gauges .........................................16

Fail safe cooling ........................354
Family entertainment system ....47
Fleet MyKey programming ......120
Floor mats .................................113
Fluid capacities .........................379
Fog lamps ....................................82
Four-Wheel Drive vehicles

driving off road .......................282
Freezer ........................................97
Fuel ............................................356

calculating fuel economy ............................20, 362
cap ...........................................358
capacity ...................................379
choosing the right fuel ...........359
detergent in fuel .....................361
filler funnel .............................361
filling your vehicle with fuel ...........................356, 358, 362

Hazard flashers .........................289
Headlamps ...................................81
aiming ........................................84
autolamp system .......................81
bulb specifications ....................87
daytime running lights .............83
flash to pass ..............................83
high beam .................................82
replacing bulbs .........................88
turning on and off ....................81
Head restraints .................152, 154
Heating

heating and air conditioning system ...........................68, 71, 74

Homelink wireless control system ........................................109
Hood ..........................................338

Ignition ...............................250, 383

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2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

Illuminated visor mirror .............93
Infant seats (see Safety seats) .....................199
Inspection/maintenance (I/M) testing ........................................367
Instrument panel

cleaning ...................................332
cluster ........................................12
lighting up panel and interior .......................................83

Jack ............................................297
positioning ...............................297
storage .....................................297
Jump-starting your vehicle ......315

Keyless entry system

autolock ...................................125
keypad .....................................135
locking and unlocking doors ..136
programming entry code .......135
Keys ...................................119, 138
positions of the ignition .........250

Lamps

autolamp system .......................81
bulb replacement specifications chart ..................87
daytime running light ...............83
fog lamps ...................................82
headlamps .................................81
headlamps, flash to pass ..........83
instrument panel, dimming .....83
interior lamps .....................85, 88
replacing bulbs .........................88

Index

LATCH anchors .........................203
Liftgate ......................113–114, 131
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........256
Load limits .................................237
Locks

autolock ...................................125
childproof ................................128
doors ........................................125
Lubricant specifications ...........379
Lug nuts ....................................314
Lumbar support, seats .....147, 149

Message center ...........................18
english/metric button ...............22
system check button ................22
warning messages .....................22
Mirrors ...............................102–103

automatic dimming rearview mirror ......................................102
heated ................................74, 103
programmable memory ..........131
side view mirrors (power) .....103
Moon roof ..................................108
Motorcraft威 parts ..............336, 378
MyKey ........................................120

Navigation system .......................67

Octane rating ............................360
Oil (see Engine oil) ..................343
Overdrive ...................................266
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Index

Parental MyKey programming .............................120
Park Assist ................................276
Parking brake ............................257
Parts (see Motorcraft威 parts) ...........378
Passenger Occupant Classification Sensor .................167
Power adjustable foot pedals ...104
Power distribution box (see Fuses) ...............................294
Power door locks ......................125
Power liftgate ............................114
Power mirrors ...........................103
Power point .................................98
Power steering ..........................263
fluid, checking and adding ....368
fluid, refill capacity ................379
fluid, specifications .................379
Power Windows .........................100

Radio ............................................28
6-CD in dash .............................28
Rear heated seats .....................159
Rear seat entertainment system ..........................................47
Rear-view camera system .........274
Recommendations for attaching safety restraints for children ......................................197
Refrigerator .................................97
Relays ........................................290
416

Remote entry system .......128, 130
illuminated entry ....................134
locking/unlocking doors .........130
opening the trunk ...................131
panic alarm .............................131
replacement/additional transmitters .............................133
replacing the batteries ...........132
Reverse sensing system ...........272
Roadside assistance ..................288
Roof rack ...................................118

Safety belts (see Safety restraints) ..........166, 170, 172–174
Safety Canopy ...................189, 191
Safety defects, reporting ..........327
Safety restraints ........166, 170–174
Belt-Minder威 ...........................175
extension assembly ................174
for adults .................170, 172–173
for children .............................194
Occupant Classification Sensor ......................................167
warning light and chime ...............................174–175

Safety restraints - LATCH anchors ......................................203
Safety seats for children ..........199
Safety Compliance Certification Label ....................384
Satellite Radio .............................28
Satellite Radio Information ........43
Scheduled Maintenance Guide

Normal Scheduled Maintenance and Log .............399
Seats ..........................................143

2011 Flex (471) Owners Guide, 2nd Printing USA (fus)

child safety seats ....................199
cleaning ...................................334
climate control ..........................74
easy access/easyout feature ..152
front seats ...............................146
heated ........................71, 150, 159
memory seat ...................131, 150
second row seats ............154, 157
third row seats ........157, 160–161
Second-row power fold seat ....157
SecuriCode keyless entry system ........................................135
SecuriLock passive anti-theft system ........................................137
Servicing your vehicle ..............337
Setting the clock .........................29
SOS Post Crash Alert ...............194
Spare tire (see Changing the Tire) ...........300
Spark plugs, specifications .....................378, 383
Specification chart, lubricants ...................................379
Speed control ............................104
Starting your vehicle ........250–252
jump starting ..........................315

Steering wheel

controls ....................................106
tilting .........................................92

Stereo

6-CD in dash .............................28
CD-MP3 .....................................28
SYNC威 ..........................................67

Index

Third-row power fold seat .......163
Tilt steering wheel ......................92
Tire Pressure Monitoring System (TPMS)

Tires, Wheels and Loading ....231
Tires ...........................216–218, 297
alignment ................................225
care ..........................................221
changing ..................297, 300–301
checking the pressure ............221
inflating ...................................219
label .........................................230
replacing ..................................222
rotating ....................................225
safety practices .......................224
sidewall information ...............226
snow tires and chains ............236
spare tire .................................298
Temporary mobility kit ..........305
terminology .............................218
tire grades ...............................217
treadwear ........................217, 221
Towing .......................................244
recreational towing .................248
Trailer Brake Controller-Integrated ..............247
trailer towing ..........................244
wrecker ....................................318

Trailer Brake Controller-Integrated ................247
Transaxle

fluid, refill capacities ..............379
lubricant specifications ..........379
Transmission .............................266
brake-shift interlock (BSI) ....265
fluid, checking and adding (automatic) .............................369
..................................85

Turn signal

Temporary mobility kit .............305

Universal garage door opener ..109
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Index

USB port ......................................39

Vehicle Identification Number (VIN) ..........................................385
Vehicle loading ..........................237
Ventilating your vehicle ...........253

Warning lights (see Lights) .......12
Washer fluid ..............................341

Water, Driving through .............287
Windows power .......................................100
rear wiper/washer .....................92
Windshield washer fluid and wipers ..........................................91
checking and adding fluid .....341
liftgate reservoir .....................341
replacing wiper blades ...........342
Wrecker towing .........................318

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