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• lock-out assistance (key replacement cost is the customer’s • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or • towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km).
county maintained road, no recoveries.
Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. Canadian customers refer to your Customer Information Guide for information on: • coverage period • exact fuel amounts
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Roadside Emergencies • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you may purchase extended coverage prior to your Basic Warranty’s Roadside Assistance expiring. For more information and enrollment, contact 1-877-294-2582 or visit our website at www.ford.ca.
Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada, the card is found in the Customer Information Guide in the glove compartment. U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Canadian customers who need to obtain reimbursement information, call 1-800-665-2006.
HAZARD FLASHER CONTROL The hazard flasher control is located on the instrument panel by the radio. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. Press the flasher control and all front and rear direction signals will flash. Press the flasher control again to turn them off. Use it when your vehicle is disabled and is creating a safety hazard for other motorists. Note: With extended use, the flasher may run down your battery. 320
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FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt.
WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire.
15
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Standard fuse amperage rating and color
COLOR
Fuse rating
2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A
Mini fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Standard
fuses
Grey Violet Pink Tan
Brown
Red Blue Yellow Natural Green
— — — — —
Maxi fuses
— — — — — — —
Yellow
—
Green Orange
Red Blue Tan
Natural
Cartridge
maxi fuses
— — — — — — — Blue — Pink Green Red Yellow
—
Black
Fuse link cartridge
— — — — — — — Blue — Pink Green Red Yellow Brown Black
Passenger compartment fuse panel The fuse panel is located under the right-hand side of the instrument panel. To remove the trim panel for access to the fuse box, pull the panel toward you and swing it out away from the side and remove it. To reinstall it, line up the tabs with the grooves on the panel, then push it shut.
To remove the fuse box cover, press in the tabs on both sides of the cover, then pull the cover off. 322
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To reinstall the fuse box cover, place the top part of the cover on the fuse panel, then push the bottom part of the cover until you hear it click shut. Gently pull on the cover to make sure it is seated properly.
The fuses are coded as follows.
Fuse/Relay Location
Fuse Amp
Rating
30A 15A 15A 30A 10A
20A 10A 10A
Protected Circuits
Moon roof Not used (spare) Not used (spare) Not used (spare) Keypad illumination, Brake Shift Interlock (BSI), SJB microprocessor power Turn signals, Stop lamps Low beam headlamps (left) Low beam headlamps (right)
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Fuse/Relay Location
Fuse Amp
Rating
10
11
1213
14
15
16
17
18
19
20
21
22
23
24
2526
27
28
29
30
31
3215A
15A 10A 7.5A
5A 10A 10A 15A 20A 20A 25A 15A 15A 15A 15A 20A 10A
10A
20A 5A 5A 5A 10A 10A
Protected Circuits
Interior courtesy lights, Cargo lamps Backlighting, Puddle lamps GPS module Power mirror switch, Memory seat module microprocessor power, Steering column switch SYNC威 Ambient lighting module Climate control Ignition switch feed All lock motor feeds Driver memory seat switch Not used (spare) Adjustable pedals, Datalink Fog lamps, Fog lamp indicator Park lamps, Side marker lamps High beam headlamps Horn Interior demand lamps, Mid box power feed Instrument panel cluster, Key out inhibit solenoid, Radio info display (CID), Radio buttons, Key-in chime Not used Radio muting Instrument panel cluster Passenger airbag disable indicator Restraints control module Non-integrated compass module, Heated-only seat module
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Fuse/Relay Location
Fuse Amp
Rating
Protected Circuits
33
3435
3637
38
39
40
4142
4344
4546
47
48
10A 5A
10A 5A
10A 20A 20A 20A 15A
10A 10A
10A 5A
7.5A
30A Circuit
Breaker
15A
Trailer brake controller Electronic locking differential indicator Reverse sensing system Passive anti-theft system transceiver Upfitter relay coils Subwoofer Radio, Navigation display Rear heated seats module Auto dimming rear view mirror, Door lock switch illumination, Radio accessory delay Not used (spare) Heated mirror/backlight relay, Rain sensor, Reverse camera Not used (spare) Front wiper logic, Blower motor relay Occupant classification sensor (OCS) Power windows, Moon roof, Power sliding backlight Delayed accessory relay (Feeds fuse 41 and circuit breaker 47)
Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads.
WARNING: Always disconnect the battery before servicing high current fuses.
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WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter.
The high-current fuses are coded as follows:
Fuse/Relay Location
Fuse Amp
Rating
Protected Circuits
10
326
—
— — — — — — — — —
Powertrain control module (PCM) power relay Starter relay Blower motor relay Heated backlite relay Electric fan relay (high speed) Trailer tow park lamp relay Upfitter 1 relay Fuel pump Trailer tow battery charger Upfitter 2 relay
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11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
2627
28
29
30
31
32
33
34
35
36
37
38Roadside Emergencies
Fuse Amp
Protected Circuits
Rating 30A** 40A** 30A** 30A** 40A**
—
30A** 30A** 30A** 20A** 30A** 20A**
— — —
10A*
20A* 10A* 10A* 10A* 20A* 40A**
—
40A**
—
30A**
— —
Power running board motors Electric fan Starter relay Passenger power seats Electric fan Not used Trailer brake Upfitter 1
Upfitter 2
4x4 module (ESOF) Trailer tow battery charge Cigar lighter A/C clutch relay Upfitter 4 relay Heated mirror relay PCM – keep alive power, Canister vent solenoid, Transmission, PCM relay Fuel pump relay Upfitter 4
4x4
A/C clutch Trailer tow park lamp relay Heated backlite Not used PCM relay Not used Roll stability control module (RSC) Trailer tow left hand stop/turn relay Trailer tow right hand stop/turn relay327
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Fuse/Relay Location
Fuse Amp
Rating
Protected Circuits
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
5455
56
57
58
59
60
61
62
63
64
6566
— —
15A*
—
20A* 15A* 20A* 15A* 60A**
—
30A**
—
40A**
— 5A* 5A*
5A*
— —
15A*
— — — —
25A** 30A** 20A**
20A**
Back up lamps relay Electric fan relay Heated mirror Not used Backup lamp relay Upfitter 3
Trailer tow stop turn relay feed Brake on/off (BOO) switch RSC module Not used Wiper motor, washer pump Not used Blower motor relay Not used PCM, 6R80 transmission 4x4 module, Back up lamp, RSC, Trailer tow battery charge relay Electronic compass mirror (6R transmission only) Not used Not used Trailer tow backup lamps Not used One-touch Start diode Fuel pump diode Upfitter 3 relay Electric fan Amplifier Auxiliary power point (instrument panel) Auxiliary power point (inside center console)328
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Fuse/Relay Location
Fuse Amp
Rating
Protected Circuits
67
68
69
70
71
72
73
74
75
7677
78
7980
81
82—
20A** 30A**
— —
20A**
—
30A** 15A* 20A*
10A*
15A* 10A*
5A* —
10A*
83
84
85— — — *Mini fuse **Cartridge fuse
Not used 4x4 module Passenger heated/cooled seats Not used Not used Auxiliary power point (Rear) Not used Driver power seat PCM – voltage power 1
Voltage power 2, Voltage - battery voltage, Mass air flow/Intake air temp, CMS 12 and 22 with 6R80
transmission, Brake on/off switch (BOO) Voltage power 3, Electric fan clutch, A/C clutch relay coil, Floor shifter (4–speed transmission) Ignition coils, Voltage power 4
CMS 4–speed transmission, 12 and 22 with 4–speed transmission Steering wheel illumination Not used Trailer brake control module (TBCM), After market center high mounted stop lamp (CHMSL) Not used Not used Electric fan relay (low speed)329
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CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage.
WARNING: The use of tire sealants may damage your tire pressure monitoring system and should not be used.
WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important
information. If the tire pressure monitor sensor becomes damaged, it will no longer function.
Dissimilar spare tire/wheel information
WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 330
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tire
Safety Compliance Label
2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability
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Roadside Emergencies • Wet weather driving capability • All-wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, activate the hazard flashers and set the parking brake. 2. Place the gearshift in P (Park) and turn the engine off.
Location of the spare tire and tools The spare tire is located under the vehicle, just forward of the rear bumper. The jack, jack handle and lug wrench are located in the following locations:
Body Style Regular Cab
SuperCab
SuperCrew
Location
Attached to a floor bracket behind the driver’s seat Attached to a floor bracket under the rear seat on the driver’s side In a plastic box in the floor under the rear seat
To remove the jack on Regular Cab and SuperCab models: Remove the wing nut and turn the jack screw counterclockwise to release pressure before removing the jack from the bracket. 332
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To remove the jack on SuperCrew models: 1. Lift both rear seat cushions. 2. Remove the insert containing the Easy Fuel ™ funnel from the driver’s side. 3. Remove the two small wing nuts on the passenger side. 4. Slide the plastic box toward the driver’s side and remove. Removing the spare tire 1. Use the ignition key to remove the lock cylinder from the access hole of the bumper to allow access to the guide tube. Assemble the jack handle as shown in the illustration.
2. Fully insert the jack handle through the bumper hole and into the guide tube through the access hole in the rear bumper.
3. Turn the handle counterclockwise until tire is lowered to the ground, the tire can be slid rearward and the cable is slightly slack. 4. Slide the retainer through the center of the wheel. Tire change procedure
WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured.
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WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the wheel.
Note: Passengers should not remain in the vehicle when the vehicle is being jacked. Refer to the instruction sheet (located with the jack) for detailed tire change instructions. 1. Block the diagonally opposite wheel. 2. Obtain the spare tire and jack from their storage locations. Note: F-150 SVT Raptor also includes a chock, saddle extension and wing bolt. 3. Use the tip of the lug wrench to remove any wheel trim that is blocking the lug nuts. 4. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground.
Note: For F-150 SVT Raptor, install the saddle extension on the jack as shown in the jack usage and storage instructions. 5. Position the jack according to the following guides and turn the jack handle clockwise until the wheel is completely off the ground.
WARNING: When one of the rear wheels is off the ground, the transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the transmission is in P (Park). To prevent the vehicle from moving when you change the tire, be sure that the parking brake is set and the diagonally opposite wheel is blocked. If the vehicle slips off the jack, someone could be seriously injured.
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• Front Note: Use the frame rail as the jacking location point, NOT the control arm. Note: For F-150 SVT Raptor, you must always use the jack saddle extension. • Rear Note: Never use the front or rear differential as a jacking point.
WARNING: To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not
start the engine when your vehicle is on the jack. The jack is only meant for changing the tire.
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6. Remove the lug nuts with the lug wrench. 7. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 8. Lower the wheel by turning the jack handle counterclockwise. 9. Remove the jack and fully tighten the lug nuts in the order shown (Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torque specification): • Six lug nut wheel
• Seven lug nut wheel
10. Stow the flat tire. Refer to Stowing the flat/spare tire. 11. Stow the jack and lug wrench. Make sure the jack is fastened so it does not rattle when you drive. 12. Unblock the wheels. Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. 1. Lay the tire on the ground with the valve stem facing in the direction specified on the Tire Changing Instructions located with the jack hardware. 2. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable. 336
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3. Turn the jack handle clockwise until the tire is raised to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when the tire is raised to the maximum tightness. Tighten to the best of your ability, to the point where the ratchet/slip occurs, if possible. The spare tire carrier will not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, take the vehicle to your authorized dealer for assistance at your earliest convenience. 4. Check that the tire lies flat against the frame and is properly tightened. Try to push or pull, then turn the tire to be sure it will not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire. 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, as per your scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.
WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Bolt size
Wheel lug nut torque*
M14 x 2.0
* Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners.ft-lb 150
N•m 200
WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control.
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Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces.
RUNNING OUT OF FUEL If you have run out of fuel and need to refill the vehicle with a portable fuel container, see Running out of fuel in the Maintenance and Specifications chapter for proper fuel filling method using a portable fuel container and the included fuel filler funnel. Do not insert the nozzle of portable fuel containers or any type of aftermarket funnels into the Easy Fuel™ “no cap” fuel system as it can be damaged. You must use the included funnel in such circumstances.
WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fuel™ system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury.
JUMP STARTING
WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. 338
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Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off.
Connecting the jumper cables
+–
+–
1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
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+–
+–
2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
+–
+–
3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
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+–
+–
4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts.
Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
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Removing the jumper cables
+–
+–
Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery.
+–
+–
2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery.
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+–
+–
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery.
+–
+–
4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground. On 4x4 vehicles, it is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground. If the vehicle is towed by other means or incorrectly, vehicle damage may occur.
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Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward • Place the transmission in N (Neutral). If you cannot move the gear shift lever, refer to Brake shift interlock in the Driving chapter for instructions.
direction.
• Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km).
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Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized Ford, Lincoln, or Mercury dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft威 parts, or remanufactured or other parts that are authorized by Ford.
Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248
Dearborn, MI 48121
Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. 3462010 F-150 (f12) Owners Guide, 3rd Printing USA (fus)
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In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone 1-800-387-9333
Online www.lincolncanada.com Additional assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.347
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In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation and your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. You are not bound by the decision, but should you choose to accept the BBB AUTO LINE decision, Ford must abide by the accepted decision as well. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation.349
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S.
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If your vehicle must be serviced while you are traveling or living in Central America, the Caribbean, or the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected] If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. Customers in the U.S. should call 1-800-392-3673.ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.)Obtaining a French Owner’s Guide French Owner’s Guides can be obtained from your authorized dealer or by writing to: Ford Motor Company of Canada, Limited Service Publications CHQ202
The Canadian Road P.O. Box 2000
Oakville, ON, Canada L6J 5E4351
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REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510.
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WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing
strong, direct sunlight.
or laundry liquid. These products can discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the touch” or during exposure to • Always use a clean sponge or car wash mitt with plenty of water for • Dry the vehicle with a chamois or soft terry cloth towel in order to • It is especially important to wash the vehicle regularly during the
eliminate water spotting.
best results.
car wash.
winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft威 Bug and Tar Remover (ZC-42), which is available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible. • If your vehicle is equipped with running boards, use Motorcraft Detail Wash, ZC-3-A, and, as required, Motorcraft Bug and Tar Remover, ZC-42, both as per the directions on the products’ labels. To manually dry, use a clean, dry, lint-free towel. Do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery.
shampoo, such as Motorcraft威 Detail Wash (ZC-3-A).
Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH • Use Motorcraft威 Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag.
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as they can scratch the chrome surface.
WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft威 Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product.
• Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time.
spots, road salt and industrial fallout before repairing paint chips.
PAINT CHIPS Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft威 Wheel and Tire Cleaner (ZC-37-A), which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water.
• Never apply any cleaning chemical to hot or warm wheel rims or • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clearcoat finish over time.
• Do not use hydrofluoric acid-based or high caustic-based wheel • To remove tar and grease, use Motorcraft威 Bug and Tar Remover
cleaners, steel wool, fuels or strong household detergent.
covers.
(ZC-42), available from your authorized dealer.
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ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. • Do not spray a hot engine with cold water to avoid cracking the • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
engine block or other engine components.
that require cleaning and pressure rinse clean. In Canada use Motorcraft Engine Shampoo (CXC-66-A).
the engine.
• Cover the highlighted areas to prevent water damage when cleaning • Never wash or rinse the engine while it is hot or running; water in the • Never wash or rinse any ignition coil, spark plug wire or spark plug
running engine may cause internal damage.
well, or the area in and around these locations.
4.6L ENGINE
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5.4L ENGINE
S H E R FLUID S H E R FLUID
ONLY ONLY
PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft威 Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft威 Bug and Tar
Remover (ZC-42).
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with a non-abrasive cleaner such as Motorcraft威 Ultra-Clear Spray Glass Cleaner (ZC-23) in the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B, D, or F)] in Canada, available from your authorized dealer.
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Motorcraft威 Premium Windshield Washer Concentrate (ZC-32-A), available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly.
• Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. If you cannot remove those streaks after cleaning with the glass cleaner or if the wipers chatter and move in a jerky motion, clean the outer surface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild-abrasive cleaning solution. After cleaning, rinse the windshield and wiper blades with clean water. The windshield is clean if beads do not form when you rinse the windshield with water. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines (if equipped).
INSTRUMENT PANEL AND CONSOLE (HARLEY-DAVIDSON EDITION ONLY) Your vehicle’s instrument panel and console are uniquely painted with both high and low gloss paints that require special care. The high gloss area is similar to that of the vehicle’s exterior; the low gloss area is designed to help protect the driver from undesirable windshield reflection. High gloss paint area In order to maintain the finish of the instrument panel and console, the high gloss areas should be treated similar to the that of exterior paint or glossy plastic surfaces. When cleaning the high gloss areas: • Do not use paper towels or newspaper. • Do not use silicone or Teflon威 (PTFE)-based products. Dust the high gloss areas with a clean, dry cloth, or use Motorcraft Dusting Cloth (ZC-24). For general cleaning, use mild, soapy water and a soft, damp cloth, then dry with a clean, dry cloth.
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For removal of fine scuffs and scratches, use Scotch-Brite威 Microfiber Cloth or cheese cloth along with Motorcraft Premium Liquid Wax (ZC-53-A), Motorcraft Paint Sealant (ZC-45), or Motorcraft Custom Clear Coat Polish (ZC-8-A). Note: Removal of deep scuffs and scratches should be performed by an authorized dealer or an experienced repair facility. Low gloss paint area The low gloss area of the instrument panel’s upper dash should be cleaned with mild, soapy water and a soft, damp cloth, then dried with a clean, dry cloth. When cleaning the low gloss areas: • Do not use paper towels or newspaper. • Do not use silicone or Teflon威 (PTFE)-based products. • Do not use exterior paint waxes or sealants. Dust the low gloss areas with a clean, dry cloth, or use Motorcraft Dusting Cloth (ZC-24).
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
• Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the • Do not allow air fresheners and hand sanitizers to spill on interior
finish of the instrument panel, interior trim and cluster lens.
surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty.
WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
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If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough cleaning, use a mild soap and water solution. If the spot cannot be completely cleaned by this method, the area may be cleaned using a commercially available cleaning product designed for automotive interiors. 3. If necessary, apply more soap and water solution or cleaning product to a clean, white, cotton cloth and press the cloth onto the soiled area–allow this to set at room temperature for 30 minutes. 4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft威 Professional Strength • If grease or tar is present on the material, spot-clean the area first with Motorcraft威 Spot and Stain Remover (ZC-14). In Canada, use Motorcraft威 Multi-Purpose Cleaner (CXC-101).
Carpet & Upholstery Cleaner (ZC-54).
immediately (but do not oversaturate) or the ring will set.
• If a ring forms on the fabric after spot cleaning, clean the entire area • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials.
WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt
webbing.
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LEATHER SEATS (IF EQUIPPED, EXCEPT FOR THE KING RANCH SUPERCREW) Your leather seating surfaces have a clear, protective coating over the leather. For King Ranch SuperCrew leather seats, refer to separate section in this chapter. • For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. In Canada, use Motorcraft Vinyl Cleaner (CXC-93). Dry the area with a soft cloth.
• If the leather cannot be completely cleaned using a mild soap and water solution, the leather may be cleaned using a commercially available cleaning product designed for automotive interiors.
• Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing of the clear, protective coating.
Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining.
Leather seats for the King Ranch SuperCrew only (if equipped) Your vehicle is equipped with seating covered in premium, top-grain leather which is extremely durable, but still requires special care and maintenance in order to ensure longevity and comfort. Regular cleaning and conditioning will maintain the appearance of the leather. Failure to care for the leather can result in drying out and fading of the material. Note: In some instances, color or dye transfer can occur when wet clothing comes in contact with leather upholstery. If this occurs, the leather should be cleaned immediately to avoid permanent staining. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush. For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap. If the leather cannot be completely cleaned using a mild soap and water solution, the leather may be cleaned using a commercially available cleaning product “Tanners Preserve Leather Cleaner” and a 3M “Type T” scrubbing pad. 360
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• Clean spills as quickly as possible. • Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather. For more specific cleaning information, contact the King Ranch Saddle Shop at 1–800–282–KING (5464).
• Do not spill coffee, ketchup, mustard, orange juice or oil-based • Do not use household cleaning products, alcohol solutions, solvents or
products on the leather as they may permanently stain the leather.
cleaners intended for rubber, vinyl or plastics.
Scratches Natural Markings - Because the leather in the seat comes from genuine steer hides, there will be evidence of naturally occurring markings, such as small scars. These markings give character to the seating covers and should be considered as proof of a genuine leather product. In order to lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area following the same instructions as in the Conditioning section. Conditioning Bottles of King Ranch Leather Conditioner are available at the King Ranch Saddle Shop. Visit the Web site at www.krsaddleshop.com, or telephone (in the United States) 1–800–282–KING (5464). If you are unable to obtain King Ranch Leather Conditioner, use another premium leather conditioner. • Apply your first conditioning treatment within six months of taking delivery of your vehicle. Condition twice yearly in order to replenish lost oils and revitalize the aroma, suppleness and resilience of the leather.
• Clean the surfaces using the steps outlined in the Cleaning section. • Ensure the leather is dry then apply a nickel-sized amount of • Rub the conditioner into leather until it disappears. Allow the
conditioner to a clean, dry cloth
conditioner to dry and repeat the process for the entire interior. If a film appears, wipe off film with a dry, clean cloth.
UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.
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FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft威 Bug and Tar Remover (ZC-42) Motorcraft威 Custom Bright Metal Cleaner (ZC-15) Motorcraft威 Custom Clear Coat Polish (ZC-8-A) Motorcraft威 Detail Wash (ZC-3-A) Motorcraft威 Dusting Cloth (ZC-24) Motorcraft威 Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft威 Engine Shampoo (Canada only) (CXC-66-A) Motorcraft威 Multi-Purpose Cleaner (Canada only) (CXC-101) Motorcraft威 Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft威 Premium Liquid Wax (ZC-53-A) Motorcraft威 Premium Windshield Washer Concentrate (U.S. only) (ZC-32-A) Motorcraft威 Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft威 Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft威 Tire Clean and Shine (ZC-28) Motorcraft威 Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft威 Vinyl Cleaner (Canada only) (CXC-93) Motorcraft威 Wheel and Tire Cleaner (ZC-37-A)
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SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered. Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. Motorcraft威 parts are designed and built to provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed • Keep all open flames and other lit material away from the battery and
space, unless you are sure you have enough ventilation.
all fuel related parts.
WARNING: Turn off the power running boards, if equipped, before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended running board and the vehicle. A moving running board may cause injury.
Working with the engine off 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels.
WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
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OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel.
2. Go to the front of the vehicle and release the auxiliary latch that is located on the front bumper under the grill. 3. Lift the hood until the lift cylinders hold it open.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
4.6L V8
1. Windshield washer fluid reservoir 2. Transmission fluid dipstick (4.6L 2V only) 3. Brake fluid reservoir 4. Engine coolant reservoir 5. Air filter assembly 6. Power steering fluid reservoir 7. Power distribution box 8. Engine oil filler cap 9. Battery
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5.4L V8
1. Windshield washer fluid reservoir 2. Engine oil dipstick 3. Brake fluid reservoir 4. Engine coolant reservoir 5. Air filter assembly 6. Power steering fluid reservoir 7. Power distribution box 8. Engine oil filler cap 9. Battery
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WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing. Refer to Maintenance product specifications and capacities in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system.
WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm. 2. Attach the new wiper to the wiper arm and press it into place until a click is heard. Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. Refer to Windows and wiper blades in the Cleaning chapter.
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2010 F-150 (f12) Owners Guide, 3rd Printing USA (fus)
Maintenance and Specifications
To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element. ENGINE OIL
Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. See Identifying components in the engine compartment in this chapter for location of dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is between the lower and upper holes or between
the MIN and MAX marks (depending on application), the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the lower hole or the MIN mark, add enough oil to raise the level within the lower and upper holes or within the MIN-MAX range. • Oil levels above the upper hole or the MAX mark may cause engine damage. Some oil must be removed from the engine by an authorized dealer.
7. Put the dipstick back in and ensure it is fully seated.
