2001 Ford F 350 Owners Manual

• Your telephone number (home and business). • The name of the dealer and the city where the dealership is located. • The year and make of your vehicle. • The date of vehicle purchase. • The current odometer reading. • The vehicle identification number (VIN). If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.) or the Canadian Motor Vehicle Arbitration Plan (CAMVAP), available in all of Canada (except Quebec). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.

THE DISPUTE SETTLEMENT BOARD (U.S. only) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company

vehicles

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Customer assistance

The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.

What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance concerns as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed

maintenance and wear items)

service or product concern is being reviewed

• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)

• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.

Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln Mercury dealership representative

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Customer assistance

Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln Mercury dealership management, recognized for their business leadership qualities. What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Some states will require you to use certified mail, with return receipt requested. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free phone number of the DSB’s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders • the year, make, model, and Vehicle Identification Number (VIN) listed • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer(s) who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by the dealer(s) and Ford Motor • the names (if known) of all the people you contacted at the • a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review.

on your vehicle ownership license

relevant to the case

dealership(s)

Company

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Customer assistance

Oral presentations If you would like to make an oral presentation, indicate YES to question 6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. An oral presentation may be requested by the Board as well. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Board review may be terminated at any time by either party. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take longer for the Board to consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.

To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121

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Customer assistance

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces, except Quebec. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S.

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Customer assistance

If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.

FORD CAR CARE PRODUCTS FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials and that meet or exceed Ford’s rigid specifications. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* (not available in Canada) Motorcraft Vinyl Conditioner (Canada only) Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner

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Customer assistance

Ford Multi-Purpose Cleaner* Motorcraft Car Wash Concentrate Motorcraft Carlite Glass Cleaner Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner (not available in Canada) * May be sold with the Motorcraft name FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly dealer-installed Ford accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessory. The accessory will be warranted for whichever provides you the greatest benefit: • 12 months or 20 000 km (12 000 miles) (whichever occurs first), or • The remainder of your new vehicle limited warranty. This means that genuine Ford accessories purchased along with your new vehicle and installed by the dealer are covered for the full length of your New Vehicle’s Limited Warranty — 3 years or 60 000 km (36 000 miles) (whichever occurs first). Contact your dealer for details and a copy of the warranty. Not all accessories are available for all models.

Vehicle Security Remote keyless entry Styled wheel protector locks Vehicle security systems

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Customer assistance

Comfort and convenience Air conditioner Cargo organizers Cargo storage bin Cargo trays Engine block heaters Manual sliding rear window Power sliding rear window Tire step

Travel equipment Auto headlamp system with Daytime Running Lights (DRL) Bed Tent Bumper mounted bike courier Daytime running lights (DRL) Electrochromic inside mirror with compass Electrochromic inside mirror with compass and temperature display Fog lights Heavy-duty battery Home link with travel note sun visor Off road lights Pickup box rails Running boards and tubular running bars Running boards diamond plate Seatback organizer Speed control Towing mirrors Trailer hitch, Class IV Trailer hitch bars and balls Trailer hitch mounted bike carrier Trailer hitch wiring adaptor Trailer wiring harness

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Customer assistance

Protection and appearance equipment Air bag anti-theft locks All weather vinyl floor mats Bed mat/bedliner tailgate covers Bed hooks Bed mats Bedliners Brush guard Carpet floor mats Cleaners, waxes and polishes Diamond plate bed rail caps Diamond plate front box protection Diamond plate splash guards Diamond plate tool box Door edge guards Fender flares Flat splash guards Front end covers (full) Hood deflectors Leather wrap steering wheel Locking gas cap Lubricants and oils Molded splash guards Rallye bars/Combo bars Rear window deflector Skid plates Side window air deflectors Spare tire lock Stainless steel grill insert Step bumpers

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Customer assistance

Tailgate covers (Diamond plate) Tonneau cover (hard and foldable) Tonneau cover (soft) Touch-up paint Truck cover Universal floor mats Wheel covers Wood trim For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information. • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.

• Mobile communications systems may harm the operation of your

vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall or cause the transmission to be damaged or operate improperly. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) • Ford cannot assume responsibility for any adverse effects or damage

that may result from the use of such equipment.

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Customer assistance

ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
Or call: For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST (Items in this catalog may be purchased by credit card holders only.)

Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3.

IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle.

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Customer assistance

California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 29 000 km (18 000 miles), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126

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Reporting safety defects

REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect that could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation 400 Seventh Street Washington D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.

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Index

Accessory delay ..........................80
Air bag supplemental restraint system ........................107
and child safety seats ............109
description ..............................107
disposal ....................................111
driver air bag ..........................109
indicator light ...................11, 111
operation .................................109
passenger air bag ...................109
passenger deactivation switch ......................................112
Air cleaner filter .......217–218, 249
Air conditioning ..........................29
Ambulance packages ....................4
Antifreeze (see Engine coolant) .....................................206
Anti-lock brake system (see Brakes) ......................131–132
Audio system (see Radio) ...35, 56
Automatic transmission

driving an automatic overdrive .................................137
fluid, adding ............................214
fluid, checking ........................214
fluid, refill capacities ..............249
fluid, specification ..................256
Auxiliary power point ...........29, 83
Axle

lubricant specifications ..253, 256
refill capacities ........................249
traction lok ..............................134

Battery .......................................219

278

acid, treating emergencies .....219
charging system warning light .............................13
jumping a disabled battery ....191
maintenance-free ....................219
replacement, specifications ...249
servicing ..................................219
voltage gauge ............................19
Belt minder ...............................103
Brakes ........................................131
anti-lock ...........................131–132
anti-lock brake system (ABS) warning light .........13, 132
brake warning light ..................12
fluid, checking and adding ....204
fluid, refill capacities ..............249
fluid, specifications .........253, 256
lubricant specifications ..253, 256
parking ....................................133
pedals (see Power adjustable foot pedals) ...............................26
shift interlock ..........................136
Break-in period .............................3

Capacities for refilling fluids ....249
Certification Label ....................261
Child safety restraints ..............117
child safety belts ....................117
Child safety seats ......................118
attaching with tether straps ..122
in front seat ............................119
in rear seat ..............................119
tether anchorage hardware ...122
Cleaning your vehicle ...............243
engine compartment ..............246
exterior ............................244–245
exterior lamps .........................246

instrument cluster lens ..........247
instrument panel ....................247
interior .....................................247
plastic parts ............................246
safety belts ..............................248
washing ....................................244
waxing .....................................244
wheels ......................................245
wiper blades ............................247

Climate control (see Air conditioning or Heating) ............29
Clock ..........................38, 45, 55, 69
Clutch

fluid ..........................................205
operation while driving ..........139
recommended shift speeds ....141
Compass, electronic ....................21
calibration .................................23
set zone adjustment .................22
Console ........................................83
Controls

power seat .................................90

Coolant

checking and adding ..............206
refill capacities ................210, 249
specifications ..................253, 256

Cruise control (see Speed control) ........................................72
Customer Assistance ................167

Ford accessories for your vehicle .....................................270
Ford Extended Service Plan ..........................................263
Getting assistance outside the U.S. and Canada .....................269
Getting roadside assistance ...167
Getting the service you need .........................................263

Index

Ordering additional owner’s literature .................................275
The Dispute Settlement Board .......................................265
Utilizing the Mediation/Arbitration Program ...................................269

Daytime running lamps (see Lamps) ................................25
Dipstick

automatic transmission fluid ..........................................214
engine oil .................................201

Doors

door ajar warning .....................14
lubricant specifications ..........253

Driveline universal joint and slip yoke ....................................219
Driving under special conditions ..........................152–153
mud ..........................................152
sand .........................................152
snow and ice ...........................153
through water .................152, 156

Emergencies, roadside

jump-starting ..........................191
Emission control system ..........235
Engine ........................................256

check engine/service engine soon light ..................................10
cleaning ...................................246
coolant .....................................206
diesel ...........................................3

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Index

fail-safe coolant ......................211
idle speed control ...................219
lubrication specifications ..................253, 256
refill capacities ........................249
service points ..........................200
starting after a collision .........168
Engine block heater .................129
Engine oil ..................................201
checking and adding ..............201
dipstick ....................................201
filter, specifications ........203, 249
recommendations ...................203
refill capacities ........................249
specifications ..................253, 256
Exhaust fumes ..........................129

Fail safe cooling ........................211
Fluid capacities .........................249
Foglamps .....................................26
Four-Wheel Drive vehicles ................................13, 145
control trac ...............................27
description ..............................149
driving off road .......................151
electronic shift ..........27, 145, 149
indicator light ...................14, 146
lever operated shift ................147
manual locking hubs ..............146
preparing to drive your vehicle .....................................135
Fuel ............................................227
calculating fuel economy .......232
cap ...........................................231
capacity ...................................249
choosing the right fuel ...........229

280

comparisons with EPA fuel economy estimates .................235
detergent in fuel .....................230
filling your vehicle with fuel ..................227, 231–232
filter, specifications ........231, 249
fuel pump shut-off switch .....168
gauge .........................................16
improving fuel economy ........232
low fuel warning light ..............10
octane rating ...................229, 256
quality ......................................230
running out of fuel .................230
safety information relating to automotive fuels .....................227
Fuses ..................................170–171

Gas cap (see Fuel cap) ............231
Gas mileage (see Fuel economy) ...................................232
Gauges .........................................16
battery voltage gauge ...............19
engine coolant temperature gauge .........................................17
engine oil pressure gauge ........19
fuel gauge ..................................16
odometer ...................................18
speedometer .............................17
tachometer ................................18
trip odometer ............................18

GAWR (Gross Axle Weight Rating) .......................................154
calculating ...............................156
definition .................................154
driving with a heavy load ......154
location ....................................154

GVWR (Gross Vehicle Weight Rating) .......................................154

calculating .......................154, 156
definition .................................154
driving with a heavy load ......154
location ....................................154

Hazard flashers .........................168
Headlamps ...................................24
aiming ......................................243
autolamp system .......................24
daytime running lights .............25
flash to pass ..............................25
high beam ...........................13, 25
replacing bulbs ...............237–238
turning on and off ....................24
warning chime ..........................15
Heating ........................................29
heater only system ...................29
heating and air conditioning system .......................................31
Hood ..........................................199

Ignition .................................71, 256
removing the key ....................144

Infant seats (see Safety seats) .....................118
Inspection/maintenance (I/M) testing ........................................236
Instrument panel

cleaning ...................................247
cluster ................................10, 247
lighting up panel and interior .......................................26
location of components ............10

Index

Jack ............................................179
positioning ...............................179
storage .....................................179
Jump-starting your vehicle ......191

Keys

key in ignition chime ...............15
positions of the ignition ...........71
removing from the ignition ....144

Lamps

autolamp system ...............24, 237
bulb replacement specifications chart ................243
cargo lamps ...............................26
daytime running light ...............25
fog lamps ...................................26
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....26
replacing bulbs ...............237–242

Lane change indicator (see Turn signal) ........................72
Lights, warning and indicator ....10
air bag ........................................11
anti-lock brakes (ABS) ....13, 132
brake ..........................................12
charging system ........................13
check coolant ............................14
cruise indicator .........................14
door ajar ....................................14
engine oil pressure ...................14
high beam .................................13
low fuel ......................................10

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Index

safety belt .................................12
service engine soon ..................10
speed control ............................76
turn signal indicator .................13
Load limits .................................154
GAWR ......................................154
GVWR ......................................154
trailer towing ..........................154
Loading instructions .................155
Locks

childproof ..................................81
Lubricant specifications ...253, 256
Lumbar support, seats .........91–92

Manual transmission .................139
fluid capacities ........................249
lubricant specifications ..........256
reverse .....................................143
Message center ...........................19
english/metric button ...............20
menu button .............................20
Mirrors .........................................83
fold away ...................................82
heated ........................................83
side view mirrors (power) .......81
Motorcraft parts ................231, 249

Octane rating ............................229
Odometer .....................................18
Oil (see Engine oil) ..................201
Overdrive .....................................78

282

Panic alarm feature, remote entry system ................................85
Parking brake ............................133
Parts (see Motorcraft parts) ....249
Pedals (see Power adjustable foot pedals) .................................26
Power distribution box (see Fuses) ...............................175
Power door locks ........................80
Power steering ..........................134
fluid, checking and adding ....213
fluid, refill capacity ................249
fluid, specifications .........253, 256

Preparing to drive your vehicle ........................................135

Radio ............................................35
Relays ........................................170
Remote entry system ...........84–85
illuminated entry ......................86
locking/unlocking doors ...........85
panic alarm ...............................85
replacement/additional transmitters ...............................87
replacing the batteries .............86
Reverse sensing system .............27

Safety belts (see Safety restraints) ..................15, 93–97, 99
Safety defects, reporting ..........277
Safety restraints ..............93–97, 99

belt minder .............................103
cleaning the safety belts .................................106, 248
extension assembly ................102
for adults .............................94–97
for children .....................116–117
lap belt ....................................101
warning light and chime .....................12, 14–15, 102
Safety seats for children ..........118
Seat belts (see Safety restraints) ....................................93
Seats ............................................89
child safety seats ....................118
cleaning ...................................248
Servicing your vehicle ..............197
Snowplowing .................4, 163–165
Spark plugs, specifications .....................249, 256
Special notice ............................3, 5
ambulance conversions ..............4
diesel-powered vehicles .............3
four-wheel drive vehicles .......166
utility-type vehicles ....................4

Specification chart, lubricants ...........................253, 256
Speed control ..............................72
Speedometer ...............................17
Starting your vehicle ........126, 128
jump starting ..........................191

Steering wheel

tilting .........................................77

Tachometer .................................18
Tailgate ........................................88

Index

Tires ...........................179, 222–224
changing ..........................179, 181
checking the pressure ............224
replacing ..................................225
rotating ....................................224
snow tires and chains ............226
tire grades ...............................223
treadwear ................................223
Towing .......................................157
trailer towing ..........................157
wrecker ....................................196
Traction-lok rear axle ...............134
Transfer case

fluid checking .........................217
Transmission .............................136

fluid, checking and adding (automatic) .............................214
fluid, checking and adding (manual) .................................216
fluid, refill capacities ..............249
lubricant specifications ..253, 256
manual operation ....................139

Transmission control indicator light ..............................................12
Trip odometer .............................18
............................13, 72
Turn signal

Vehicle dimensions ...................256
Vehicle Identification Number (VIN) ..........................................262
Vehicle loading ..........................154
Ventilating your vehicle ...........130

Warning chimes .....................14–15

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Index

Warning lights (see Lights) .......10
Washer fluid ..............................206
Water, Driving through .............156
Windows

power .........................................79

Windshield washer fluid and wipers

checking and adding fluid .....206
checking and cleaning ............221
operation ...................................77
replacing wiper blades ...........222
Wrecker towing .........................196

284

285

286

Filling station information

Item Required fuel Fuel tank capacity

Engine oil (includes filter change)

Information Unleaded fuel only - 87 octane Refer to Refill capacities in the Capacities and specifications chapter. 5.7L (6.0 quarts). Use Motorcraft SAE 5W-20
Super Premium Motor Oil, Ford specification WSS-M2C153-H.

Tire size and pressure Refer to the Certification Label inside of

Hood release

Coolant capacity

driver’s door Pull handle under the left side of the instrument panel. Refer to Refill capacities in the Capacities and specifications chapter. Fill to line on reservoir. Use Motorcraft MERCON威 ATF. 3.2L (3.4 quarts). Use Synthetic MERCON威 ATF. 3
5.5L (5.8 quarts). Use Motorcraft MERCON威 ATF. 3
16.7L (17.7 quarts). Use Motorcraft MERCON威 ATF. 4

Power steering fluid capacity Manual transmission (5-speed) 2
Manual transmission (6-speed) 2
Automatic transmission fluid capacity 2
1Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCON威 and MERCON威 V are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Refer to your scheduled maintenance guide to determine the correct service interval. 2Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. Check the container to verify the fluid being added is of the correct type. Refer to your scheduled maintenance guide to determine the correct service interval. Some transmission fluids may be labeled as dual usage, such as MERCON威 and MERCON威 V. These dual usage fluids are not to be used in an automatic transmission that requires use of the MERCON威 type fluid. However, these dual usage fluids may be used in transmissions that require the MERCON威 V type fluid.

287

Filling station information

MERCON威 and MERCON威 V type fluids are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Use of a transmission fluid that indicates dual usage (MERCON威 and MERCON威 V) in an automatic transmission application requiring MERCON威 may cause transmission damage. Use of any fluid other than the recommended fluid may cause transmission damage. 3Service refill capacity is determined by filling the transmission to the bottom of the filler hole with the vehicle on a level surface. 4Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range.

288

Before driving

Introduction

Instrumentation

Controls and features

Seating and safety restraints

Starting and driving

Starting

Driving

Roadside emergencies

Servicing

Maintenance and care

Capacities and specifications

Customer assistance

Reporting safety defects

Index

Contents

24

89

126

131

167

197

249

263

277

278

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2001 Ford Motor Company

Introduction

The following warning may be required by California law: CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to

the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

ICONS Indicates a safety alert. Read the following section on Warnings.

Indicates vehicle information related to recycling and other environmental concerns will follow. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards protecting the environment. Indicates a message regarding child safety restraints. Refer to Seating and safety restraints for more information.

Indicates that this Owner Guide contains information on this subject. Please refer to the Index to locate the appropriate section which will provide you more information.

Introduction

WARNINGS Warnings provide information which may reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment.

BREAKING-IN YOUR VEHICLE There are no particular guidelines for breaking-in your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in.

INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation.

EMISSION WARRANTY The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

SPECIAL NOTICES

Notice to owners of diesel-powered vehicles Read the 7.3 Liter Power Stroke Direct Injection Turbo Diesel Owner’s Guide Supplement for information regarding correct operation and maintenance of your diesel-powered light truck.

Introduction

Notice to owners of pickup trucks and utility type vehicles

Utility vehicles have a significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or an accident. Be sure to read Driving off road in the Driving chapter as well as the “Four Wheeling” supplement included with 4WD and utility type vehicles.

Using your vehicle with a snowplow For more information and guidelines for using your vehicle with a snowplow, refer to the Driving chapter.

Using your vehicle as an ambulance If your light truck is equipped with the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book and the QVM guidelines as well as pertinent supplements. For additional information, please contact the Truck Body Builders Advisory Service 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, overpressurized fuel and a risk of spraying fuel which could lead to fires.

Introduction

If your vehicle is equipped with the Ford Ambulance Preparation Package, it will be indicated on the Certification label. The label is located on the driver’s side door pillar or on the rear edge of the driver’s door. You can determine whether the ambulance manufacturer followed Ford’s recommendations by directly contacting that manufacturer. Ford Ambulance Preparation Package is only available on certain 7.3L Diesel engine equipped vehicles.

Notice to owners with vehicles equipped with Power Take Off (PTO) capability Refer to the Driving chapter for more information and guidelines for operating vehicles equipped with PTO.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

See Owner’s Guide

Fasten Safety Belt

Air Bag-Front

Air Bag-Side

Child Seat

Child Seat Installation Warning

Child Seat Tether Anchorage

Brake System

Anti-Lock Brake System

Brake Fluid - Non-Petroleum Based

Traction Control

Master Lighting Switch

Hazard Warning Flasher

Fog Lamps-Front

Fuse Compartment

Fuel Pump Reset

Windshield Wash/Wipe

Rear Window Defrost/Demist

Power Window Lockout

Windshield Defrost/Demist

Power Windows Front/Rear

Introduction

Vehicle Symbol Glossary

Child Safety Door Lock/Unlock

Interior Luggage Compartment Release Symbol

Panic Alarm

Engine Oil

Engine Coolant

Engine Coolant Temperature

Do Not Open When Hot

Battery

Avoid Smoking, Flames, or Sparks

Battery Acid

Explosive Gas

Fan Warning

Power Steering Fluid

Maintain Correct Fluid Level

MAX MIN

Emission System

Engine Air Filter

Passenger Compartment Air Filter

Jack

Check fuel cap

Instrumentation

Turn signal control

(pg. 72)

Windshield wiper/washer

controls (pg. 77)

Instrument cluster

(pg. 10)

Speed control*

(pg. 72)

PANEL DIM

LOW FUEL

18

+ -

ON

OFF

70

80

120

FUEL FILL

40

50

60

30

80

100

60

40

20

20

10

0 0 0 0 0

140

160

MPH

0 0 0 0

km/h

P R N 2 1

90

100

RPM 1000

SERVICE ENGINE SOON

LOW RANGE

4 X 4

ABS

CRUISE

BRAKE

DOOR AJAR

RES

SET

ACCEL

COAST

Headlamp control

(pg. 24)

* if equipped

Instrument panel dimmer control

(pg. 26)

Driver air bag

(pg. 107)

Instrumentation

Audio system

(pg. 35)

Gearshift lever*

(pg. 136)

VOL - PUSH ON

AM

FM

BASS

TREB

FM1

ST

SEEK

TUNE

SCAN

EJ

BAL

FADE

CLK

TAPE AMS

SIDE 1 - 2
REW FF

PASSENGER AIR BAG

OFF

ON

OFF

OFF

O V E R D R I V E

4X4
HIGH 4X4
LOW

WD

OFF

PEDALS

Reverse sensing

system* (pg. 27)

4WD selector*

(pg. 149)

Passenger air bag deactivate switch*

(pg. 112)

Power adjustable foot

pedals* (pg. 26)

Climate control system

(pg. 29)

Auxiliary

power point

(pg. 29)

Instrumentation

WARNING LIGHTS AND CHIMES

LOW FUEL

18

+ -

FUEL FILL

40

50

60

30

80

100

60

70

80

120

40

20

20

10

0 0 0 0 0

140

160

MPH

0 0 0 0

km/h

P R N 2 1

90

100

RPM 1000

SERVICE ENGINE SOON

LOW RANGE

4 X 4

ABS

CRUISE

BRAKE

DOOR AJAR

Low fuel Illuminates as an early reminder of a low fuel condition indicated on the fuel gauge (refer to Fuel Gauge in this chapter for more information). When refueling, after the light comes on, the amount of fuel that is added will be less than the advertised capacity since there is fuel still in the tank. The ignition must be in the ON position for this lamp to illuminate. The lamp will also illuminate for several seconds after the ignition is turned to the ON position regardless of the fuel level to ensure your bulb is working.

LOW FUEL

SERVICE ENGINE SOON

Service engine soon Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the On Board Diagnostics System (OBD II). The OBD II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD II system also assists the service technician in properly servicing your vehicle. The Service Engine Soon indicator light illuminates when the ignition is first turned to the ON position to check the bulb. If it comes on after the engine is started, one of the engine’s emission control systems may be malfunctioning. The light may illuminate without a driveability concern being noted. The vehicle will usually be drivable and will not require towing.

10

Instrumentation

What you should do if the Service Engine Soon light illuminates Light turns on solid: This means that the OBD II system has detected a malfunction. Temporary malfunctions may cause your Service Engine Soon light to illuminate. Examples are: 1. The vehicle has run out of fuel. (The engine may misfire or run poorly.) 2. Poor fuel quality or water in the fuel. 3. The fuel cap may not have been properly installed and securely tightened. These temporary malfunctions can be corrected by filling the fuel tank with high quality fuel of the recommended octane and/or properly installing and securely tightening the gas cap. After three driving cycles without these or any other temporary malfunctions present, the Service Engine Soon light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required. If the Service Engine Soon light remains on, have your vehicle serviced at the first available opportunity. Light is blinking: Engine misfire is occurring which could damage your catalytic converter. You should drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced at the first available opportunity.

Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Air bag readiness Momentarily illuminates when the ignition is turned ON. If the light fails to illuminate, continues to flash or remains on, have the system serviced immediately.

11

Instrumentation

Transmission control indicator light (TCIL) Illuminates when the Transmission Control Switch (TCS), refer to Overdrive control in the Controls and Features chapter, has been pushed turning the transmission overdrive function OFF. When the TCIL (the word OFF on the gear shift) light is on, the transmission does not operate in the overdrive mode, refer to the Driving chapter for transmission function and operation. The light may also flash steadily if a transmission malfunction is detected. If the light does not come on when the Transmission Control Switch is depressed or if the light flashes steadily, have your vehicle serviced as soon as possible, damage to the transmission could occur.

OVERDRIVE

Safety belt Momentarily illuminates when the ignition is turned to the ON position to remind you to fasten your safety belts. For more information, refer to the Seating and safety restraints chapter.

Brake system warning Momentarily illuminates when the ignition is turned to the ON position to indicate a system check. Also illuminates if the parking brake is engaged. If the brake warning lamp does not illuminate at these times, seek service immediately. Illumination after releasing the parking brake indicates low brake fluid level and the brake system should be inspected immediately.

12

Instrumentation

Anti-lock brake system (ABS) Momentarily illuminates when the ignition is turned to the ON position to indicate a system check. If the light remains on, continues to flash or fails to illuminate, have the system serviced immediately. With the ABS light on, the anti-lock brake system is disabled and normal braking is still effective unless the brake warning light also remains illuminated with the parking brake released.

ABS

Turn signal Illuminates when the left or right turn signal or the hazard lights are turned on. If one or both of the indicators stay on continuously or flash faster, check for a burned-out turn signal bulb. Refer to Bulbs in the Maintenance and care chapter.

High beams Illuminates when the high beam headlamps are turned on.

Charging system Illuminates when the ignition is turned to the ON position and the engine is off. The light also illuminates when the battery is not charging properly, requiring electrical system service.

Four wheel drive low (if equipped) Momentarily illuminates after the engine is STARTED. Illuminates when four-wheel drive low is engaged. If the light continues to flash have the system serviced.

LOW RANGE

13

Instrumentation

Four wheel drive indicator (if equipped) Momentarily illuminates after the engine is STARTED. Illuminates when 4x4 range is engaged. If the light continues to flash have the system serviced.

4x4

Door ajar Illuminates when the ignition is in the ON position and any door is open. It may also momentarily illuminate after the engine is started and all doors are closed.

DOOR AJAR

very high

Oil pressure/Engine coolant This light will illuminate when the ignition is in the ON position and the: • engine coolant temperature is • engine oil pressure is low • engine is off The light serves as a notice that a system needs your attention and to check the engine coolant temperature gauge and the engine oil pressure gauge. Refer to Engine coolant temperature gauge and Engine oil pressure gauge in this chapter for more information.

Speed control This light comes on when either the COAST/SET or RES/ACCEL controls are pressed. It turns off when the speed control OFF control is pressed, the brake is applied or the ignition is turned to the OFF position.

CRUISE

Safety belt warning chime Sounds to remind you to fasten your safety belts. For information on the safety belt warning chime, refer to the Seating and safety restraints chapter.

14

Instrumentation

Belt minder chime Sounds intermittently to remind you to fasten your safety belts. For information on the safety belt minder chime, refer to the Seating and safety restraints chapter.

Supplemental restraint system (SRS) warning chime For information on the SRS warning chime, refer to the Seating and safety restraints chapter.

Key-in-ignition warning chime Sounds when the ignition key is left in the ignition in the OFF/LOCK or ACC position and the driver’s door is opened.

Headlamps on warning chime Sounds when the headlamps or parking lamps are on, the ignition is off (and the key is not in the ignition) and the driver’s door is opened.

Parking brake ON warning chime Sounds when the parking brake is set, the engine is running and the vehicle is driven more than 5 Km (3 mph).

15

Instrumentation

GAUGES

LOW FUEL

18

+ -

FUEL FILL

40

50

60

30

80

100

60

40

20

20

10

0 0 0 0 0

140

160

MPH

0 0 0 0

km/h

P R N 2 1

70

80

120

90

100

RPM 1000

SERVICE ENGINE SOON

LOW RANGE

4 X 4

ABS

CRUISE

BRAKE

DOOR AJAR

Fuel gauge Displays approximately how much fuel is in the fuel tank (when the key is in the ON position). The fuel gauge may vary slightly when the vehicle is in motion or after refueling. The ignition should be in the OFF position while the vehicle is being refueled. When the gauge first indicates empty, there is a small amount of reserve fuel in the tank. When refueling the vehicle from an empty indication, the amount of fuel that can be added will be less than the advertised capacity due to the reserve fuel.

16

Speedometer Indicates the current vehicle speed.

Instrumentation

Engine coolant temperature gauge Indicates the temperature of the engine coolant. At normal operating temperature, the needle remains within the normal area (the area between the “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine immediately and let the engine cool. Refer to Engine coolant in the Maintenance and care chapter. Never remove the coolant reservoir cap while the engine is running or hot. This gauge indicates the temperature of the engine coolant, not the coolant level. If the coolant is not at its proper level the gauge indication will not be accurate.

17

Instrumentation

Odometer Registers the total kilometers (miles) of the vehicle.

Trip odometer Registers the kilometers (miles) of individual journeys. To reset, depress the control.

Tachometer Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer at the top of the scale may damage the engine.

18

Battery voltage gauge This shows the battery voltage when the ignition is in the ON position. If the pointer moves and stays outside the normal operating range (as indicated by arrows), have the vehicle’s electrical system checked as soon as possible.

Instrumentation

18

Engine oil pressure gauge This shows the engine oil pressure in the system. Sufficient pressure exists as long as the needle remains in the normal range (the area between the “L” and “H”). If the gauge indicates low pressure, stop the vehicle as soon as safely possible and switch off the engine immediately. Check the oil level. Add oil if needed (refer to Engine oil in the Maintenance and care chapter). If the oil level is correct, have your vehicle checked at your dealership or by a qualified technician.

TRIP COMPUTER (IF EQUIPPED) The trip computer tells you about the condition of your vehicle through a constant monitor of vehicle systems. You may select display features on the trip computer for a display of status. The appearance of your vehicle’s trip computer may differ depending on your vehicle’s option package, but the functions are the same.

19

Instrumentation

The trip computer only operates with the ignition in the ON position. Trip computer features follow:

Selectable features English/metric display Press this control to change the trip computer display between metric and English units.

Mode control Each press of the MODE control will display a different feature as follows: Average fuel economy. The display will indicate the vehicle’s average fuel economy in liters/100
km (or miles/gallon) since the average fuel economy was last reset. If you calculate your average fuel economy by dividing liters of fuel used by 100 kilometers traveled (miles traveled by gallons used), your figure may be different than displayed for the following reasons: • your vehicle was not perfectly level during fill-up • differences in the automatic shut-off points on the fuel pumps at • variations in top-off procedure from one fill-up to another • rounding of the displayed values to the nearest liter (gallon) To reset the average fuel economy: 1. Press the MODE control repeatedly until average fuel economy is displayed (this is the only resettable display).

service stations

20

Instrumentation

2. Press the E/M and MODE controls simultaneously. The display will illuminate the “AVG” indicator. While the indicator is lit, release both controls to reset the average fuel economy.

towing), but will eventually recover.

Fuel range. This displays the approximate number of kilometers (miles) left to drive before the fuel tank is empty. The indicated distance to empty may be inaccurate: • with sustained, drastic changes in fuel economy (such as trailer • if the vehicle is started while parked on an incline. • if less than 30 liters (8 gallons) of fuel is added to the fuel tank. The fuel range function will flash for five seconds at the following distances based on fuel remaining and fuel economy calculations: • 80 km (50 miles) • 40 km (25 miles) • 16 km (10 miles) Outside air temperature The temperature can be displayed in Centigrade or Fahrenheit by pressing the E/M control. If the outside temperature falls below 3°C (38°F), the display will alternate from “ICE” to the outside temperature at a two second rate for one minute. Off. In this mode the display is off.

Compass The compass display is contained in the overhead console. The vehicle heading is displayed as one of N, NE, E, SE, S, SW, W and NW.

21

Instrumentation

The compass heading is displayed in average fuel economy modes, fuel range modes and temperature modes. The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magnetic or metallic objects placed in or on the vehicle may also affect compass accuracy. Adjustments may need to be made to the zone and calibration of the compass.

Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. Locate the trip computer on the overhead console. 3. Turn ignition to the ON position.

15

14

13

12

11

10

8 9

22

Instrumentation

4. Press and hold both trip computer controls. After approximately four seconds, the trip computer will enter zone setting mode. Zone setting mode is indicated when the display lights the “ZONE” indicator. 5. Release both controls. Subsequent pressing of either control will increment the zone. Press the control repeatedly until the correct zone setting for your geographic location is displayed on the trip computer. 6. To exit the zone setting mode and save the displayed zone in memory, release both controls for greater than five seconds. Compass calibration adjustment Perform this adjustment in an open area free from steel structures and high voltage lines. For optimum calibration, turn off all electrical accessories (heater/air conditioning, wipers, etc.) and make sure all vehicle doors are shut. 1. Locate the trip computer located in the overhead console. 2. Start the vehicle. 3. Press and hold both trip computer controls. After approximately eight seconds, the trip computer will enter CAL mode. CAL mode is indicated when the display lights the “CAL” indicator. 4. Release both controls. The display will return to normal, except that the CAL indicator will remain lit until the compass is sucessfully calibrated. 5. Slowly drive the vehicle in a circle (less than 5 km/h [3 mph]) until the CAL indicator turns off. It may take up to five circles to complete calibration. 6. The compass is now calibrated.

23

Controls and features

HEADLAMP CONTROL Rotate the headlamp control to the first position to turn on the parking lamps. Rotate to the second position to also turn on the headlamps.

Autolamp control (if equipped) The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. The autolamp system also keeps the lights on for approximately 20
seconds after the ignition switch is turned to OFF. To program the autolamp feature, do the following: 1. Start with the ignition in OFF and the autolamps selected. 2. Deselect the autolamps. 3. Put the ignition in RUN. 4. Put the ignition in OFF. 5. Select the autolamps. Steps 2 through 5 must be performed within a 10 second period. At this point, the headlamps and parking lamps will turn on. 6. Deselect the autolamps after the desired autolamp delay time (maximum of 3 minutes). At this point, the headlamps and parking lamps will turn off.

24

Controls and features

High beams • Push forward to activate. • Pull toward you to deactivate.

Flash to pass Pull toward you to activate and release to deactivate.

Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the ignition must be in the ON position and • the headlamp control is in the OFF or Parking lamps position.

Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate with your tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.

25

Controls and features

Foglamp control (if equipped) The headlamp control also operates the foglamps. The foglamps can be turned on only when the headlamp and position control is in the and the high beams are not turned on. Pull headlamp control towards you to turn foglamps on. The foglamp will illuminate. indicator light

PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel during headlamp