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Wash your vehicle regularly with cold or lukewarm water. Never use strong detergents or soap. If your vehicle is particularly dirty, use a quality car wash detergent. Always use a clean sponge, washing glove or similar device and plenty of water for best results. To avoid spots, avoid washing when the hood is still warm, immediately after or during exposure to strong sunlight. During winter months, it is especially important to wash the vehicle on a regular basis. Large quantities of dirt and road salt are difficult to remove and also cause damage to the vehicle. Remove any exterior accessories (such as antennas) and fold in the side view mirrors before entering a car wash. If you have wax applied to the vehicle at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield. After washing, apply the brakes several times to dry them.
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Maintenance and care
Waxing your vehicle Wax when water stops beading on the surface. This could be every three or four months, depending on operating conditions. Use only carnauba or synthetic-based waxes. Use cleaning fluid or alcohol with a clean cloth to remove any bugs before waxing vehicle. Use tar remover to remove any tar spots. Avoid getting wax on the windshield. If you have wax applied at a commercial car wash, it is recommended that you clean the wiper blades and windshield as described in Cleaning the wiper blades and windshield.
Repairing paint chips Minor scratches or paint damage from road debris may be repaired with the Ultra Touch Prep and Finishing Kit (#F7AZ-19K507–BA), touch-up paint (#ALBZ-19500–XXXXA), or aerosol paint spray (#ALAZ-19500– XXXXA) from the Ford Car Care Chemicals line. Please note that the part numbers (shown as XXXX above) will vary with your vehicle’s specific coloring. Observe the application instructions on the products. Remove particles such as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately.
Cleaning the wheels Wash with the same detergent as the body of your vehicle. Do not use acid-based or alcohol-based wheel cleaners, steel wool, fuel or strong detergents. Never use abrasives that will damage the finish of special wheel surfaces. Use a tar remover to remove grease and tar. The brushes used in some automatic car washes may damage the finish on your wheels. Before going to a car wash, find out if the brushes are abrasive.
Cleaning the engine Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. • Do not spray with cold water to avoid cracking the engine block or • Never wash or rinse the engine while it is running; water in the
other engine components.
running engine may cause internal damage.
209
Maintenance and care
Cleaning plastic exterior parts Use vinyl cleaner for routine cleaning. Clean with a tar remover if necessary. Do not clean plastic parts with thinners, solvents or petroleum-based cleaners.
Cleaning the exterior lamps Wash with the same detergent as the exterior of your vehicle. Use glass cleaner or tar remover if necessary. To avoid scratching the lamps, do not use a dry paper towel, chemical solvents or abrasive cleaners.
Cleaning the wiper blades and windshield If the wiper blades do not wipe properly, clean the wiper blade rubber element with undiluted windshield washer solution or a mild detergent. To avoid damaging the blades, do not use fuel, kerosene, paint thinner or other solvents. If the wiper still does not wipe properly, this could be caused by substances on the windshield such as tree sap and some hot wax treatments used by commercial car washes. Clean the outside of the windshield with a non-abrasive cleanser such as the non-abrasive Bon-Ami威 powder. Rinse thoroughly with clean water. Do not use abrasive cleansers on glass as they may cause scratches. The windshield is clean if beads do not form when you rinse it with water. The windshield and wiper blades should be cleaned on a regular basis, and blades or rubber elements replaced when worn.
Cleaning the instrument panel Clean with a damp cloth, then dry with a dry cloth. Avoid cleaner or polish that increases the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
Cleaning the interior fabric Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Do not use household or glass cleaners. These agents can stain and discolor the fabric. Use a mild soap and water solution if necessary.
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Maintenance and care
Cleaning and maintaining the safety belts Clean the safety belts with a mild soap solution recommended for cleaning upholstery or carpets. Do not bleach or dye the belts, because these actions may weaken the belt webbing. Check the safety belt system periodically to make sure there are no nicks, wear or cuts. If your vehicle has been involved in an accident, refer to the Safety belt maintenance section in the Seating and safety restraints chapter.
Cleaning leather seats (if equipped) To clean, simply use a soft cloth dampened with water and a mild soap. Wipe the leather again with a damp cloth to remove soap residue. Dry with a soft cloth. For tougher soiling concerns, Ford recommends using the Deluxe Leather Care Kit F8AZ-19G253–AA, which is available from your Ford Dealer. This mild cleaner and special pad, cleans the leather and maintains its natural beauty. Follow the instructions on the cleaner label. Regular cleaning of your leather upholstery helps maintain its resiliency and color. Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl or plastics.
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Capacities and specifications
5.4L V8 engine FA-1634
FG-986B FL-820-S EV-233
BXT-65-650
BXT-65-750
AWSF-22EMOTORCRAFT PART NUMBERS Component* Air filter element Fuel filter Oil filter PCV valve Battery (Standard) Battery (Optional) Spark plugs-platinum** *Refer to the 7.3 Liter Power Stroke Direct Injection Turbo Diesel Owner’s Guide Supplement for Motorcraft diesel engine service part numbers. **Refer to Vehicle Emissions Control Information (VECI) decal for spark plug gap information.
6.8L V10 engine FA-1634
FG-986B FL-820-S EV-233
BXT-65-650
BXT-65-650
AWSF-22EApplication F-250/350 Dana 50 axle F-350/450/550
Dana 60 axle F-250 /350
(10.50 inch axle) F-350/450
Dana 80F-550 Dana 135
All
Capacity
1.8L (3.8 pints)
2.7L (5.8 pints)
3.3L (6.9 pints)
3.9L (8.3 pints)
11.6L (24.5 pints)
Fill to line on reservoir
REFILL CAPACITIES
Fluid Front axle
Ford Part Name Motorcraft SAE 75W90 Axle Lubricant
Rear axle1,2,3 Motorcraft SAE
75W140 Synthetic Rear Axle Lubricant Motorcraft SAE 75W90 Synthetic Rear Axle Lubricant Motorcraft SAE 80W90 Premium Rear Axle Lubricant High Performance DOT 3 Motor Vehicle Brake Fluid
Brake fluid
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Fluid
Engine coolant5
Ford Part Name Premium Engine Coolant
Capacities and specifications
Capacity
Application 5.4L V8 engine without A/C 5.4L V8 engine with A/C 6.8L V10 engine 29.0L
16.9L (17.9 quarts) 18.4L (19.4 quarts)
(30.6 quarts) 5.7L (6.0 quarts)
Motorcraft 5W-30
Super Premium Motor OilAll
Refer to your 7.3L Diesel Supplement
Engine oil (includes filter change)- Gas engines Engine oil (includes filter change)- Diesel engine Fuel tank
N/A
Mid-ship tank (optional aft axle on narrow frame Chassis Cab) Right side saddle mounted tank (optional on narrow frame Chassis Cab) Short box (wide frame regular cab) Aft axle (narrow frame chassis cab) Long box wide frame (Regular cab, SuperCab or Crew Cab) All
4x4 vehicles
71.9L (19.0 gallons)
87.1L (23.0 gallons)
109.8L (29.0 gallons)
136.3L (36.0 gallons)
143.9L (38.0 gallons)
Fill to line on reservoir 1.9L (2.0 quarts)
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Power steering fluid Transfer case fluid
Motorcraft MERCON威 ATF Motorcraft MERCON威 ATF
Capacities and specifications
Fluid
Transmission fluid3
Ford Part Name Synthetic MERCON威 ATF Motorcraft MERCON威 ATF
Windshield washer fluid
Ultra-Clear Windshield Washer Concentrate
Application 5-speed manual
6-speed manual
Automatic - 4R100 with small cooler (vehicles equipped with 20 oil-to-air- plate cooler) Automatic - 4R100 with large cooler (vehicles equipped with 26 oil-to-air- plate cooler) All
Capacity
3.2L (3.4 quarts) 5.5L (5.8 quarts) 16.1L (17.1 quarts)4
16.7L (17.7 quarts)4
4.0L (4.25 quarts)
1 Your vehicle’s rear axle(s) may be filled with a synthetic lubricant that may require a lubricant change. Refer to the Scheduled Maintenance Guide. Axle lubricant quantities should not need to be checked unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle lubricant should be changed any time the rear axle has been submerged in water. 2 Add 236 ml (8 oz.) of additive Friction Modifier C8AZ-19B546-A, Ford Specification EST-M2C118-A for complete refill of Traction-Lok axles. 3 Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCON威 and MERCON威 V are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Refer to your Scheduled Maintenance Guide to determine the correct service interval. 4 Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set by the indication on the dipstick’s normal operating range. 5 Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine coolant, in the Maintenance and Care chapter.
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Capacities and specifications
LUBRICANT SPECIFICATIONS
Item
Front axle (4X4)
Rear axle
Brake fluid and clutch fluid (if equipped)
Engine coolant
Ford part name or equivalent Motorcraft SAE 75W90 Axle Lubricant Motorcraft SAE 75W140 High Performance Synthetic Rear Axle Lube1
Motorcraft SAE 75W90 Synthetic Rear Axle Lube1
(Dana 80 axles) Motorcraft SAE 80W90 Premium Rear Axle Lubricant1
(Dana 135
axles) High Performance DOT 3 Motor Vehicle Brake Fluid Ford Premium Engine CoolantEngine oil
Motorcraft 5W-30 Super Premium Motor Oil
Ford part number
Ford specification
XY-75W90-QL
WSP-M2C201-A
F1TZ-19580-B
WSL-M2C192-A
XY-75W90-QL
WSP-M2C201-A
XY-80W90-QL
WSP-19580-B
C6AZ-19542-AB ESA-M6C25-A
and DOT 3
ESE-M97B44-A
E2FZ-19549-AA (in Oregon, F5FZ-19549-CC, in Canada, Motorcraft CXC-10) XO-5W30-QSP WSS-M2C153-G
and API Certification Mark
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Capacities and specifications
Item
Hinges, latches, striker plates, fuel filler door hinge and seat tracks Transmission /steering/parking brake linkages and pivots, brake and clutch pedal shaft (if equipped) Power steering fluid and transfer case fluid (if equipped) Manual transmission (5-speed) Manual transmission (6-speed) Automatic transmission
Windshield washer fluid
Ford part name or equivalent Multi-Purpose Grease
Ford part number
Ford specification
DOAZ-19584-AA or F5AZ- 19G209-AA
ESB-M1C93-A or ESR-M1C159-A
Premium Long-Life Grease
XG-1-C
ESA-M1C75-B
Motorcraft MERCON威 ATF
XT-2-BDX or QDX
MERCON威
E6AZ-19582-B
MERCON威
XT-2-QDX
MERCON威
XT-2-QDX
MERCON威
C9AZ-19550-AC ESR-M17P5-A
Synthetic MERCON威 ATF
Motorcraft MERCON威 ATF
Motorcraft MERCON威 ATF Ultra-clear windshield washer concentrate
1 Add 236 ml (8 oz.) of additive friction modifier C8AZ-19B546–A, Ford specification EST-M2C118–A for complete refill of Traction-Lok axles. Ford design rear axles contain a synthetic lubricant that does not require changing unless the axle has been submerged in water. Dana rear axles also contain a synthetic lubricant but do require a change. Refer to your “Service Guide” for change intervals on Dana rear axles.
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ENGINE DATA Engine Cubic inches Horsepower Torque Required fuel Firing order
Spark plug gap
Ignition system Compression ratio
VEHICLE DIMENSIONS F250–except Crew cab Dimension
Capacities and specifications
6.8L V10 engine 415
275 @ 4250 rpm5.4L V8 engine 330
235 @ 4250 rpm 335 lb.-ft. @ 3000 rpm 410 lb.-ft. @ 2650 rpm 87 octane 1-3-7-2-6-5-4-8
1.3-1.4 mm (0.052-0.056 inch) Coil on plug 9.0:187 octane 1-6-5-10-2-7-3-8-4-9
1.3-1.4 mm (0.052-0.056 inch) Coil on plug 9.0:1Body style
Regular Cab 4x2
1 864 mm (74 in) 1 736.3 mm (68.3 in) / 1 729.3 mm (68 in) 2 031 mm (79.9 in) 3 479.8 mm (137 in)Regular Cab 4x4
1 958 mm (77.1 in) 1 736.3 mm (68.3 in) / 1 729.3 mm (68 in) 2 031 mm (79.9 in) 3 479.8 mm (137 in)(1) Overall height (2) Track (Front / Rear)
(3) Overall width (4) Wheelbase
(5) Overall length
5 646 mm (222.2 in)
5 757 mm (226.6 in)
a Short wheel base b Long wheel base
Super Cab 4x2
1 870 mm (73.6 in) 1 736.3 mm (68.3 in) / 1 729.3 mm (68 in) 2 031 mm (79.9 in) 3 601.7 mm (141.8 in)a 4 013.2 mm (158 in)b 5 876 mm (231.3 in)a 6 177 mm (243.1 in)bSuper Cab 4x4
1 964 mm (77.3 in) 1 736.3 mm (68.3 in) / 1 729.3 mm (68 in) 2 031 mm (79.9 in) 3 601.7 mm (141.8 in)a 4 013.2 mm (158 in)b 5 879 mm (231.4 in)a 6 180 mm (243.3 in)b217
Capacities and specifications
F250-Crew cab Dimension
(1) Overall height
(2) Track (Front / Rear) (3) Overall width (4) Wheelbase
(5) Overall length
a Short wheel base b Long wheel base
Body style
Crew Cab 4x2
1 960 mm (77.2 in)a / 1 883 mm (74.1 in)b 1 745 mm (68.7 in)/ 1 729 mm (68.1 in)a,b 1 988 mm (78.3 in)a,b 3 967 mm (156.2 in )a / 4 379 mm (172.4 in)b 6 242 mm (245.8 in)a / 6 654 mm (262.0 in)b
Crew Cab 4x4
2 053mm (80.8 in)a / 2 052 mm (80.8 in)b 1 736 mm (68.4 in)/ 1 729 mm (68.1 in)a,b 1 988 mm (78.3 in)a,b 3 967 mm (156.2 in )a / 4 379 mm (172.4 in)b 6 242 mm (245.8 in)a / 6 654 mm (262.0 in)bF350–except Crew cab Dimension
Body style
(1) Overall height
(2) Track (Front / Rear)
Chassis Cab 1 972 mm (77.6 in)
Regular Cab 1 860 mm (73.2 in)c,e
1 736.3 mm (68.3 in) / 1 879.6 mm (74.0 in)
1 736.3 mm (68.3 in) / 1 729.3 mm (68.0 in)
(3) Overall width (4) Wheel- base
2 025 mm (79.7 in) 3 576.3 mm (140.8 in)
2 031 mm (79.9 in) 3 479.8 mm (137.0 in)
Super Cab 4x2
1 865 mm (73.4 in)a 1 861 mm (73.6 in)b 1 736.3 mm (68.3 in) / 1 729.3 mm (68.0 in)a,c 1 736.3 mm (68.3 in) / 1879.6 mm (74.0 in)b,d 2 031 mm (79.9 in) 3 601 mm (141.8 in)a / 4 013.2 mm (158.0 in)bSuper Cab 4x4
1 960 mm (77.2 in)1 737.3 mm (68.4 in) / 1 729.3 mm (68.0 in)
2 031 mm (79.9 in) 3 601 mm (141.8 in)a / 4 013.2 mm (158.0 in)b
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Capacities and specifications
(5) Overall length
5 732 mm (225.7 in)
5 754 mm (226.5 in)
5 879 mm (231.4 in)a / 6 288 mm (247.6 in)b
6 291 mm (247.7 in)
a Short wheel base b Long wheel base c Single rear wheels d Dual rear wheels
F350-Crew cab Dimension
(1) Overall height (2) Track (Front / Rear) (3) Overall width (4) Wheelbase
(5) Overall length
a Short wheel base b Long wheel base
Body style
Crew Cab 4x2
1 929 mm (75.9 in) 1 745 mm (68.7 in)/ 1 729 mm (68.1 in)a,b 1 988 mm (78.3 in)a,b 3 967 mm (156.2 in )a / 4 379 mm (172.4 in)b 6 242 mm (245.8 in)a / 6 654 mm (262.0 in)bCrew Cab 4x4
2 038 mm (80.2 in) 1 736 mm (68.4 in)/ 1 729 mm (68.1 in)a,b 2 077 mm (79.0 in)a,b 3 967 mm (156.2 in )a / 4 379 mm (172.4 in)b 6 242 mm (245.8 in)a / 6 654 mm (262.0 in)bF450
Dimension(1) Overall height (2) Track (Front / Rear)
(3) Overall width
Body style
Chassis Cab 4x2
2 044 mm (80.5 in) 1 736 mm (68.4 in) / 1 610 mm (63.4 in) 2 025 mm (79.7 in)Chassis Cab 4x4
2 051 mm (80.7 in) 1 736 mm (68.4 in) / 1 610 mm (63.4 in) 2 376 mm (93.5 in)Crew Cab 4x2
2 053 mm (80.8 in) 1 736 mm (68.4 in) / 1 610 mm (63.4 in) 2 376 mm (93.5 in)Crew Cab 4x4
2 056 mm (80.9 in) 1 736 mm (68.4 in) / 1 610 mm (63.4 in) 2 376 mm (93.5 in)219
Capacities and specifications
4 186 mm (164.8 in)
4 475 mm (176.2 in)
4 475 mm (176.2 in)
Body style
Chassis Cab 4x4
2 075 mm (81.6 in) 1 736 mm (68.3 in) / 1 879 mm (74 in) 2 376 mm (93.5 in) 3 576 mm (140.8 in)Crew Cab 4x2
2 067 mm (81.4 in) 1 736 mm (68.4 in) / 1 610 mm (63.4 in) 2 376 mm (93.5 in) 4 475 mm (176.2 in)Crew Cab 4x4
2 066 mm (81.3 in) 1 736 mm (68.4 in) / 1 610 mm (63.4 in) 2 376 mm (93.5 in) 4 475 mm (176.2 in)(4) Wheelbase (5) Overall length
3 576 mm (140.8 in) 5 732 mm (225.7 in)a 6 341 mm (249.6 in)b
a Short wheel base b Long wheel base
F550
Dimension(1) Overall height (2) Track (Front / Rear)
(3) Overall width (4) Wheelbase (5) Overall length
Chassis Cab 4x2
2 076 mm (81.7 in) 1 736 mm (68.3 in) / 1 879 mm (74 in) 2 025 mm (79.7 in) 3 576 mm (140.8 in) 5 732 mm (225.7 in)a 6 341 mm (249.6 in)ba Short wheel base b Long wheel base
220
Capacities and specifications
221
Capacities and specifications
IDENTIFYING YOUR VEHICLE
Certification label The National Highway Traffic Safety Administration Regulations require that a Certification Label be affixed to a vehicle and prescribe where the Certification Label may be located. The Certification Label is located on the front door latch pillar on the driver’s side.
MFD. BY FORD MOTOR CO. IN U.S.A.
DATE: XXXXX FGAWR: XXXXXX/XXXXXXX
GVWR:XXXXX LB/ XXXXX KG RGAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE.
VIN: XXXXXXXXXXXXXXXXX
TYPE: XXXXXXXXXXXXXXX
MAXIMUM LOAD=OCCUPANTS + LUGGAGE=XXXKG/XXXXLB OCCUPANTS: X TOTAL X FR X 2ND X RR OCCUPANTS LUGGAGE XX XXXKG/XXXXLB X XXXKG/XXXXLB
TIRE: XXXX/XXXXX XXX PRESSURE (FR) XXX kPa/33 PSI COLD PRESSURE (RR) XXX kPa/33 PSI COLD TRAILER TOWING - SEE OWNER GUIDE
EXT PNT: XXXXXX XXXXXX RC: XX DSO: XXXX F0000
BAR INT TR TP/PS R AXLE TR SPR T0000
X XX XXX X XX X XXXXUTC ∇FOHT-15294A10-GA
Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side instrument panel.
AIR
BAG
XXXXXXXXXXXXXXXXX
Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped).
222
Customer assistance
GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week • for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles), whichever comes first on Ford and Mercury vehicles, and four years or 80,000 km (50,000 miles) on Lincoln vehicles
In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln-Mercury dealer. Roadside assistance will cover: • changing a flat tire • jump-starts • lock-out assistance • fuel delivery • towing to the nearest Ford of Canada or Ford Motor Company dealership, or towing to your selling dealership if within 56 km (35 miles). Even non-warranty related tows, like accidents or getting stuck in the mud or snow, are covered (some exclusions apply, such as impound towing or repossession).
Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment in Ford vehicles and is mailed to you if you own a Mercury or Lincoln. In Canada, it’s found in the Roadside Assistance book in the glove compartment. To receive roadside assistance in the United States for Ford or Mercury vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call 1–800–521–4140. In Canada call 1–800–665–2006. Should you need to arrange assistance for yourself, Ford will reimburse a reasonable amount. To obtain information about reimbursement, call 1-800-241-3673 in the United States for Ford or Mercury vehicles; or if you own a Lincoln vehicle, call 1–800–521–4140. Call 1–800–665–2006 in Canada.
223
Customer assistance
Ford extended service plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides: • Protection against repair costs after your New Vehicle Limited
Warranty period expires;
and • Other benefits during the warranty period (such as reimbursement for
rentals and towing.)
You may purchase Ford ESP from any participating Ford or Lincoln-Mercury or Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. (In Hawaii, rules vary. See your dealer for details.) When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,200 participating Ford, Lincoln-Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options. Also, please be aware that some dealers offer service contracts that are not backed by Ford Motor Company or Ford of Canada. On the surface, many independent plans appear to be like Ford’s. The problem is that they can often require the use of non-factory approved parts and have much more complex and restrictive claims coverage terms than Ford. At Ford Motor Company and Ford of Canada, we are dedicated to providing Ford, Lincoln and Mercury vehicle owners with programs that will enhance your ownership experience and protect you from unexpected repair bills. Genuine Ford ESP is the only Extended Service Plan that enables us to provide that service.
224
Customer assistance
Getting the service you need
At home Ford Motor Company and Ford of Canada have authorized dealerships to service your vehicle. When you need warranty repairs your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership can not assist you, then contact the Customer Assistance Center. If you are not satisfied with the service you receive at the dealership, speak with the service manager. If you are still not satisfied, speak with the owner or general manager of the dealership. In most cases, your concern will be resolved at this level. Ford Motor Company and Ford of Canada dealerships also carry genuine Ford parts and accessories, providing you with original equipment reliability.
Away from home If you are away from home when your vehicle needs service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Assistance Centre Ford Motor Company of Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)225
Customer assistance
Please have the following information available when contacting Ford Customer Assistance: • Your telephone number (home and business) • The name of the dealer and the city where the dealership is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer reading • The vehicle identification number (VIN) If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.) or the Mediation/Arbitration Program (Canada). In the United States, a warranty dispute must be submitted to the Dispute Settlement Board before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
What kinds of cases does the Board review? Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford or Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership
226
Customer assistance • sales disputes between customer and dealer except those associated with warranty repairs or concerns with the vehicle’s performance as designed
maintenance and wear items)
service or product concern being reviewed
• a request for reimbursement of consequential expenses unless a • items not covered by the New Vehicle Limited Warranty (including • alleged personal injury/property damage claims • cases currently in litigation • vehicles not used primarily for family, personal or household purposes (except in states where the Dispute Settlement Board is required to review commercial vehicles)
• vehicles with non-U.S. warranties Concerns are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and, in certain states of eligibility is dependent upon the customer’s possession of the vehicle. Eligibility may differ according to state law. For example, see the unique brochures for California, West Virginia, Georgia and Wisconsin purchasers/lessees.
Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealership representative Consumer candidates for Board membership are recruited and trained by an independent consulting firm. The dealership Board member is chosen from Ford and Lincoln-Mercury dealership management, recognized for their business leadership qualities.
What the Board needs To have your case reviewed you must complete the application in the DSB brochure and mail it to the address provided on the application form. Your application is reviewed and, if it is determined to be eligible, you will receive an acknowledgment indicating: • the file number assigned to your application • the toll-free phone number of the DSB’s independent administrator
227
Customer assistance
relevant to the case
on your vehicle ownership license
Your dealership and a Ford Motor Company representative are asked to submit statements at this time. To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders • the year, make, model, and Vehicle Identification Number (VIN) listed • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary of the action taken by the dealer(s) and Ford Motor • the names (if known) of all the people you contacted at the • a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review.
dealership(s)
Company
Oral presentations If you would like to make an oral presentation, indicate YES to question #6 on the application. While it is your right to make an oral presentation before the Board, this is not a requirement and the Board will decide the case whether or not an oral presentation is made. Oral presentation may be requested by the Board as well.
Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at a fair and impartial decision. Every effort is made to decide the case within 40 days of the date that all requested information is received by the Board. Since the Board generally meets once a month, it may take more than a month before the Board can consider some cases. After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of
228
Customer assistance
the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
To Request a DSB Brochure/Application For a brochure/application, speak to your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Assistance Center at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or by writing to the Center at the following address: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248
Dearborn, Michigan 48121GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer assistance office. The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. In the United States, using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call:
229
Customer assistance
FORD MOTOR COMPANY WORLDWIDE DIRECT MARKET OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A. Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S. or Canada, register your vehicle identification number (VIN) and new address with Ford Motor Company Worldwide Direct Market Operations.FORD ACCESSORIES FOR YOUR VEHICLE Ford has many quality products available from your dealer to clean your vehicle and protect its finishes. For best results, use the following or products of equivalent quality: Ford Custom Clearcoat Polish* Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant* Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover* Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner* Motorcraft Car Wash Concentrate Motorcraft Carlite Glass Cleaner Ford Spot and Stain Remover* Ford Super Premium Tire and Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner * May be sold with the Motorcraft name
230
Customer assistance
A wide selection of accessories is available through your local authorized Ford, Lincoln-Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigid engineering and safety specifications. Ford accessories are warranted for up to 12 months or 20,000 km (12,000 miles) on all cars and light trucks and 12 months with unlimited distance on medium/heavy duty trucks unless the accessory is installed on a new vehicle, then the warranty becomes the balance of the new vehicle’s warranty or the accessories warranty, whichever is greater. See your dealer for complete warranty information and availability. Not all accessories are available for all models.
Vehicle Security Remote keyless entry Styled wheel protector locks Vehicle security systems
Comfort and convenience Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step
231
Customer assistance
Travel equipment Console Console armrest Daytime running lights Factory luggage rack Factory luggage rack adaptors Fog lights Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer 4.0L only) Off road lights Pickup box rails Removable luggage rack Removable luggage rack adapters Retractable bed hooks and loops Running boards Snow traction cables Soft luggage cover Speed control Towing mirrors Trailer hitch Trailer hitch bars and balls Trailer hitch wiring adaptor
Protection and appearance equipment Air bag anti-theft locks Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior
232
Customer assistance
Carpet floor mats Cleaners, waxes and polishes Flat splash guards Front end covers (full and mini) Hood deflectors Locking gas cap Lubricants and oils Molded splash guards Molded vinyl floor mats Rallye bars Rear air deflectors Rear decklid spoilers Side window air deflectors Spare tire lock Step bumpers Step/sill plates Tailgate covers Tailgate lock Tailgate protector Tonneau covers Touch-up paint Universal floor mats For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety compliance certification label). Consult your dealer for specific weight information.
233
Customer assistance • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems - such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician.
• Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive use or are not properly installed. When operated, such systems may cause the engine to stumble or stall. In addition, such systems may be damaged or their performance may be affected by operating your vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) • Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio in the United States: Make checks payable to: HELM, INCORPORATED P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for credit card holders only To order the publications in this portfolio in Canada: Make cheques payable to: Ford Motor Company of Canada, Ltd. Service Publications P.O. Box 1580, Station B Mississauga, Ontario, Canada L4Y 4G3
or order toll free: 1-800-387-4966
Monday-Friday 8:00 a.m. - 6:00 p.m. EST, for credit card holder orders only234
Reporting safety defects
REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect that could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (202–366–0123 in the Washington D.C. area) or write to: NHTSA U.S. Department of Transportation 400 Seventh Street Washington D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.235
Index
Accessory delay ..........................75
Air bag supplemental restraint system ..........................92
and child safety seats ..............93
description ................................92
disposal ......................................96
driver air bag ............................94
indicator light ......................10,95
operation ...................................94
passenger air bag .....................94
passenger deactivation switch ...96
Air cleaner filter .......................212
Air conditioning ..........................24
Ambulance packages ....................3
Automatic transmission ............116driving an automatic overdrive .................................117
fluid, refill capacities ..............212
fluid, specification ..................217Axle
lubricant specifications ..........217
refill capacities ........................212
traction lok ..............................115
Battery .......................................187
acid, treating emergencies .....187
charging system warning light ...12
jumping a disabled battery ....163
maintenance-free ....................187
replacement, specifications ...212
servicing ..................................187
voltage gauge ............................16
Brakes ........................................112
anti-lock .....................112,113,114
anti-lock brake system (ABS) warning light ......................11,113
brake warning light ..................11
fluid, checking and adding ....175
fluid, refill capacities ..............212
fluid, specifications ..........215,217
lubricant specifications ...215,217
parking ....................................114
shift interlock ..........................116236
Break-in period .............................2
Capacities for refilling fluids ....212
CD changer .................................62
Child safety restraints ..............101
child safety belts ....................101
child safety seats ....................102
Child safety seats ......................102
attaching with tether straps ..106
built-in child seat ...................102
in front seat ............................103
in rear seat ..............................103
tether anchorage hardware ...106
Cleaning your vehicle ...............208
engine compartment ..............209
exterior ....................................209
exterior lamps .........................210
instrument panel ....................210
interior .....................................210
plastic parts ............................210
safety belts ..............................211
washing ....................................208
waxing .....................................209
wheels ......................................209
wiper blades ............................210
Clock .............................33,39,49,59
Clutchfluid ..........................................176
operation while driving ..........119
recommended shift speeds ....120
Compass, electronic ....................19
calibration .................................21
set zone adjustment .................20
Console ........................................76
Controlspower seat .................................83
Coolant ...............................178,180
checking and adding ..............178
refill capacities .................180,212
specifications ...................215,217
Customer Assistance ................223Ford accessories for your vehicle .....................................230
Ford Extended Service Plan ...224
Getting assistance outside the U.S. and Canada .....................229
Getting roadside assistance ...223
Getting the service you need ...225
Ordering additional owner’s literature .................................234
The Dispute Settlement Board ...226engine oil .................................172
Dipstick
Doors
door ajar warning .....................13
Driveline universal joint and slip yoke ....................................186
Driving under special conditions ...........................130,131
sand .........................................131
snow and ice ...........................132
through water ..................131,134Emergencies, roadside
jump-starting ..........................163
Emission control system ..........202
Engine ........................................217check engine/service engine soon light .................................8,9
coolant .....................................178
diesel ...........................................3
idle speed control ...................187
lubrication specifications ...215,217
refill capacities ........................212
service points ..........................172
starting after a collision .........144
Engine block heater .................110
Engine oil ..................................172
checking and adding .......172,174
dipstick ....................................172
filter, specifications .........174,212
recommendations ...................174
refill capacities .................172,212
specifications .....172,174,215,217
Exhaust fumes ..........................110
Fail safe cooling ........................180Index
Fluid capacities .........................212
Four-Wheel Drive vehicles ..12,125
control trac ...............................23
description ..............................128
driving off road .......................130
electronic shift ............23,125,128
indicator light ....................12,126
lever operated shift ................126
manual locking hubs ..............126
Fuel ............................................194
calculating fuel economy .......198
cap ...........................................197
capacity ...................................212
choosing the right fuel ...........196
comparisons with EPA fuel economy estimates .................201
detergent in fuel .....................197
filling your vehicle with fuel ....................194,197,199
filter, specifications .........198,212
fuel pump shut-off switch .....144
improving fuel economy ........198
low fuel warning light ................8
octane rating ....................196,217
quality ......................................197
running out of fuel .................197
safety information relating to automotive fuels .....................194
Fuses ...................................145,146
Gas cap (see Fuel cap) ............197
Gas mileage (see Fuel economy) ...................................198
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature gauge .........................................15
engine oil pressure gauge ........17
odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................16237
Index
GAWR (Gross Axle Weight Rating) .....132
calculating ...............................134
definition .................................132
driving with a heavy load ......132
location ....................................132GVWR (Gross Vehicle Weight Rating) ..........................132
calculating ........................132,134
definition .................................132
driving with a heavy load ......132
location ....................................132
Hazard flashers .........................144
Headlamps ...................................22
aiming ......................................208
daytime running lights .............22
flash to pass .........................23,73
high beam .......................12,22,72
turning on and off ....................22
warning chime ..........................13
Heating ........................................24
heater only system ...................24
heating and air conditioning system .................26
Hood ..........................................171
Ignition .......................................217
positions of the ignition ...........66
removing the key ....................124
Infant seats (see Safety seats) ...102
Inspection/maintenance (I/M) testing ..............................203
Instrument panelcleaning ...................................210
lighting up panel and interior ....23
location of components ..............8
Jump-starting your vehicle ......163
Keyskey in ignition chime ...............13
positions of the ignition ...........66autolamp system .....................203
cargo lamps ...............................23Lamps
238
daytime running light ...............22
headlamps .................................22
headlamps, flash to pass .....23,73
instrument panel, dimming .....23
replacing bulbs ............203,204,205,206,207Lane change indicator (see Turn signal) ........................66
Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) .....11,113
brake ..........................................11
charging system ........................12
check coolant ............................13
door ajar ....................................13
engine oil pressure ...................13
high beam .................................12
low fuel ........................................8
safety belt .................................11
service engine soon .................8,9
turn signal indicator .................12
Load limits .................................132
GAWR ......................................132
GVWR ......................................132
trailer towing ..........................132
Lubricant specifications ....215,217
Lumbar support, seats ...............84
Manual transmission .................119
fluid capacities ........................212
lubricant specifications ..........217
Message center ...........................17
english/metric button ...............17
menu button .............................18Mirrors
fold away ...................................76
side view mirrors (power) .......75
Motorcraft parts .................198,212
Octane rating ............................196
Odometer .....................................15
Overdrive .....................................73
Panic alarm feature, remote entry system ..................78Parking brake ............................114
Parts (see Motorcraft parts) ....212
Power distribution box (see Fuses) ........................................149
Power door locks ........................75
Power steering ..........................115
fluid, checking and adding ....182
fluid, refill capacity ................212
fluid, specifications ..........215,217
Radio ............................................29
Relays ........................................145
Remote entry system ............77,78
illuminated entry ......................79
locking/unlocking doors ...........77
panic alarm ...............................78
replacement/additional transmitters ...............................80
replacing the batteries .............78Safety belts (see Safety restraints) ................13,86,87,88,89
Safety Compliance Certification Label ....................222
Safety defects, reporting ..........235
Safety restraints ...........86,87,88,89
cleaning the safety belts ...91,211
extension assembly ..................90
for adults .........................87,88,89
for children ......................100,101
lap belt ......................................89
warning light and chime ...................11,13,90,91
Safety seats for children ..........102
Seat belts (see Safety restraints) ...............86
Seats ............................................82
child safety seats ....................102
cleaning ...................................211
Servicing your vehicle ..............169
Snowplowing ...................3,141,142
Spark plugs, specifications ......................212,217
Special notice .............................3,4Index
ambulance conversions ..............3
diesel-powered vehicles .............3
four-wheel drive vehicles .......143
utility-type vehicles ....................3Specification chart, lubricants ............................215,217
Speed control ..............................67
Speedometer ...............................14
Starting your vehicle .........107,109
jump starting ..........................163Steering wheel
tilting .........................................71
Tachometer .................................16
Tailgate ........................................81
Tilt steering wheel ......................71
Tires .............................152,190,191
changing ...........................152,155
checking the pressure ............191
replacing ..................................193
rotating ....................................191
snow tires and chains ............193
tire grades ...............................191
treadwear ................................190Towing
recreational towing .................140
wrecker ....................................168
Traction-lok rear axle ...............115
Transfer casefluid checking .........................186
Transmission .............................116
automatic operation ...............116
fluid, checking and adding (automatic) .............................182
fluid, checking and adding (manual) .................................185
fluid, refill capacities ..............212
lubricant specifications ..........217
manual operation ....................119Transmission control indictor light ..............................................11
Trip odometer .............................16
Turn signal .............................12,66239
Windows
power .........................................74
Windshield washer fluid and wipers
checking and cleaning ............189
operation ...................................72
replacing wiper blades ...........189
Wrecker towing .........................168Index
Vehicle Identification Number (VIN) ..........................................222
Vehicle loading ..........................132
Ventilating your vehicle ...........111
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................177
Water, Driving through .............134240
241
242
243
244
245
246
247
Filling station information
Item Required fuel Fuel tank capacity
Engine oil (includes filter change)
Information Unleaded fuel only - 87 octane Refer to Refill capacities in the Capacities and specifications chapter. 5.7L (6.0 quarts). Use Motorcraft 5W30 Super Premium Motor Oil, Ford specification WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label inside of
Hood release
Coolant capacity
driver’s door Pull handle under the left side of the instrument panel. Refer to Refill capacities in the Capacities and specifications chapter. Fill to line on reservoir. Use Motorcraft MERCON威 ATF. 3.2L (3.4 quarts). Use Synthetic MERCON威 ATF. 5.5L (5.8 quarts). Use Motorcraft MERCON威 ATF. 16.1L (17.1 quarts). Use Motorcraft MERCON威 ATF.2
Power steering fluid capacity Manual transmission-5- speed Manual transmission-6- speed Automatic transmission fluid capacity1 (with 20
plate oil-to-air cooler) Automatic transmission fluid capacity1 (with 26
plate oil-to-air cooler) 1 Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are indicated on the dipstick or on the dipstick handle. MERCON威 and MERCON威 V are not interchangeable. DO NOT mix MERCON威 and MERCON威 V. Refer to your Scheduled Maintenance Guide to determine the correct service interval. 2 Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with in-tank cooler. The transmission fluid level should be set by the indication on the dipstick.16.7L (17.7 quarts). Use Motorcraft MERCON威 ATF.2
248
Before driving
Introduction
Instrumentation
Controls and features
Seating and safety restraints
Starting and driving
Starting
Driving
Roadside emergencies
Servicing
Maintenance and care
Capacities and specifications
Customer assistance
Reporting safety defects
Index
Contents
22
82
107
112
144
169
212
223
235
236
All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company.
Copyright 娀 1998 Ford Motor Company
Introduction
ICONS Indicates a safety alert. Read the following section on Warnings.
Indicates vehicle information related to recycling and other environmental concerns will follow. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards protecting the environment. Indicates a message regarding child safety restraints. Refer to Seating and safety restraints for more information.
Indicates that this Owner Guide contains information on this subject. Please refer to the Index to locate the appropriate section which will provide you more information.
WARNINGS Warnings provide information which may reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment.
BREAKING-IN YOUR VEHICLE There are no particular breaking-in rules for your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is necessary to give the moving parts a chance to break in.
INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation.
Introduction
SPECIAL NOTICES
Notice to owners of diesel-powered vehicles Read the 7.3 Liter Power Stroke Direct Injection Turbo Diesel Owner’s Guide Supplement for information regarding correct operation and maintenance of your diesel-powered light truck.
Notice to owners of utility type vehicles Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or an accident. Be sure to read Driving off road in the Driving chapter as well as the “Four Wheeling” supplement included with 4WD and utility type vehicles.
Using your vehicle with a snowplow For more information and guidelines for using your vehicle with a snowplow, refer to the Driving chapter.
Using your vehicle as an ambulance If your light truck is equipped with the Ford ambulance preparation package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford incomplete vehicle manual, Ford truck body builder’s layout book and the QVM guidelines as well as pertinent supplements. For additional information, please contact the Light Truck Body Builders Advisory Service 1–800–635–5560. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, overpressurized fuel and a risk of spraying fuel which could lead to fires.
Introduction
If your vehicle is equipped with the Ford ambulance preparation package, it will be indicated on the Certification label. The label is located on the driver’s side door pillar or on the rear edge of the driver’s door. You can determine whether the ambulance manufacturer followed Ford’s recommendations by directly contacting that manufacturer. Ford Ambulance preparation package is only available on certain 7.3L Diesel engine equipped vehicles.
Notice to owners with vehicles equipped with Power Take Off (PTO) capability Refer to the Driving chapter for more information and guidelines for operating vehicles equipped with PTO.
Instrumentation
Instrumentation
Turn signal and
wiper/washer control
(pg. 72)
Instrument cluster
(pg. 8)
Speed control*
(pg. 67)
LOW FUEL
18
BRAKE
+ -
PANEL DIM
ON
OFF
FUEL FILL
40
50
60
30
80
100
60
70
80
120
40
20
20
10
0 0 0 0 0
140
160
MPH
0 0 0 0
km/h
P R N 2 1
90
100
RPM 1000
FUEL RESET
