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turning off. The defogger can also be turned off by turning the vehicle off. If equipped with heated outside rearview mirrors, they turn on when the rear window defogger button is on and help to clear fog or frost from the surface of the mirror. See Heated Mirrors on page 2-17.


{ Caution


Do not try to clear frost or other material from the inside of the front windshield and rear window with a razor blade or anything else that is sharp. This may damage the rear window defogger grid and affect the radio's ability to pick up stations clearly. The repairs would not be covered by the vehicle warranty.


Climate Controls


8-7


If equipped with this


Remote Start: feature, the climate control system may be started by using the Remote Keyless Entry (RKE) transmitter. The climate control system will default to an appropriate heating or cooling mode. See Remote Start on page 2-8. The rear window defogger turns on if it is cold outside. Compressor The vehicle has an electric powered air conditioning compressor. This allows for continuous air conditioning and/or high voltage battery cooling operation, without running the engine. The compressor operating speed is not tied to the engine speed, so some noise may be heard from the compressor, especially when air conditioning use is high and the engine has turned off. This is normal.


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8-8


Climate Controls


Sensors


Solar Sensor The solar sensor is on top of the instrument panel, near the windshield, where it monitors solar intensity. The climate control system uses the sensor information to adjust the temperature, fan speed, recirculation, and air delivery mode for best comfort. Do not cover the sensor; otherwise the automatic climate control system may not work properly.


Humidity Sensor The humidity sensor is near the base of the inside rearview mirror. The climate control system uses the sensor information to adjust the temperature and recirculation for best comfort.


Outside Air Temperature Sensor The outside air temperature sensor is located behind the front grille of the vehicle. The vehicle uses the sensor information to display outside air temperature. The climate control system uses the information to adjust the climate system operation.


Air Vents Use the louvers on the air vents to change the direction of the airflow. Use the thumbwheels near each vent to open and close off the airflow.


Operation Tips


. Keep all outlets open whenever


possible for best system performance.


. Keep the path under all seats


clear of objects to help circulate the air inside the vehicle more effectively.


. Use of non-GM approved hood deflectors can adversely affect the performance of the system.


. Do not attach any devices to the


air vent slats, this restricts airflow and may cause damage to the air vents.


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Driving and Operating


Driving Information


Driving for Better Energy


Efficiency . . . . . . . . . . . . . . . . . . . . 9-2
Distracted Driving . . . . . . . . . . . . . 9-4
Defensive Driving . . . . . . . . . . . . . 9-5
Drunk Driving . . . . . . . . . . . . . . . . . 9-5
Control of a Vehicle . . . . . . . . . . . 9-5
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-5
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-7
Loss of Control . . . . . . . . . . . . . . . . 9-7
Driving on Wet Roads . . . . . . . . . 9-8
Highway Hypnosis . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . 9-9
Winter Driving . . . . . . . . . . . . . . . . . 9-9
If the Vehicle Is Stuck . . . . . . . . 9-11
Vehicle Load Limits . . . . . . . . . . 9-12


Starting and Operating


New Vehicle Break-In . . . . . . . . 9-16
Power Button . . . . . . . . . . . . . . . . 9-16
Starting and Stopping the


Vehicle . . . . . . . . . . . . . . . . . . . . . 9-18


Retained Accessory


Power (RAP) . . . . . . . . . . . . . . . 9-19
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things


That Burn . . . . . . . . . . . . . . . . . . 9-21


Electric Vehicle Operating Modes


System Operation . . . . . . . . . . . 9-21
Electric Mode . . . . . . . . . . . . . . . . 9-22
Extended Range Mode . . . . . . 9-22
Driver Selected Operating


Modes . . . . . . . . . . . . . . . . . . . . . . 9-22


Out of Fuel/Engine


Unavailable . . . . . . . . . . . . . . . . 9-25
Maintenance Modes . . . . . . . . . 9-25


Engine Exhaust


Engine Exhaust . . . . . . . . . . . . . . 9-27
Running the Vehicle While


Parked . . . . . . . . . . . . . . . . . . . . . 9-28


Electric Drive Unit


Electric Drive Unit . . . . . . . . . . . 9-28


Driving and Operating


9-1


Brakes


Antilock Brake


System (ABS) . . . . . . . . . . . . . . 9-30
Electric Parking Brake . . . . . . . 9-31
Regenerative Braking . . . . . . . . 9-32


Ride Control Systems


Traction Control/Electronic


Stability Control . . . . . . . . . . . . 9-33


Cruise Control


Cruise Control . . . . . . . . . . . . . . . 9-35


Driver Assistance Systems Forward Collision Alert (FCA)


System . . . . . . . . . . . . . . . . . . . . . 9-38
Ultrasonic Parking Assist . . . . 9-40
Rear Vision


Camera (RVC) . . . . . . . . . . . . . 9-42


Lane Departure


Warning (LDW) . . . . . . . . . . . . . 9-45


Charging


Plug-In Charging . . . . . . . . . . . . . 9-47
Delayed Charging


Override . . . . . . . . . . . . . . . . . . . . 9-49


Charging Status


Feedback . . . . . . . . . . . . . . . . . . 9-49


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9-2


Driving and Operating


Charge Cord . . . . . . . . . . . . . . . . . 9-53
Utility Interruption of


Charging . . . . . . . . . . . . . . . . . . . 9-54


Electrical Requirements for


Battery Charging . . . . . . . . . . . 9-54


Fuel


Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Gasoline Specifications . . . . . . 9-56
California Fuel


Requirements . . . . . . . . . . . . . . 9-56
Fuels in Foreign Countries . . . 9-56
Fuel Additives . . . . . . . . . . . . . . . 9-56
Filling the Tank . . . . . . . . . . . . . . 9-57
Filling a Portable Fuel


Container . . . . . . . . . . . . . . . . . . . 9-59


Trailer Towing General Towing


Information . . . . . . . . . . . . . . . . . 9-59


Conversions and Add-Ons


Add-On Electrical


Equipment . . . . . . . . . . . . . . . . . 9-60


Driving Information


Driving for Better Energy Efficiency Use the following tips to help maximize energy efficiency and range. In colder temperatures, while these efficiency tips will help, the electric vehicle driving range may be lower due to higher energy usage. Driving Style


Efficiency Gauge (Instrument Cluster) The ball indicator should be kept green and in the center of the gauge. Inefficient acceleration is indicated when the ball turns yellow and travels above the center of the gauge.


Aggressive braking is indicated when the ball turns yellow and travels below the center of the gauge.


Acceleration/Braking/Coasting Avoid unnecessary rapid accelerations and decelerations. Electric range is maximized at 80 km/h (50 mph) and below. Higher speeds use more energy and can significantly reduce electric range. Use cruise control when appropriate. Plan ahead for decelerations and coast whenever possible. For example, do not rush to traffic signals. Do not shift to N (Neutral) to coast. The vehicle recovers energy while coasting and braking in D (Drive) or L (Low).


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Drive Mode and PRNDL Selection Use Normal Mode when possible. Sport Mode provides more responsive acceleration than Normal Mode but can reduce efficiency. Use Mountain Mode prior to climbing long, steep grades in mountainous areas. Be sure to engage Mountain Mode before starting to climb. Mountain Mode reduces electric range and power but may be needed to maintain speeds above 96 km/h (60 mph) when climbing grades of 5% or greater. Use Hold Mode on a trip where all or most of the electric charge will be depleted. Use Hold Mode mainly during highway or high speed driving to maximize both EV miles and fuel efficiency. Use L (Low) in heavy stop-and-go traffic or when traveling downhill. L (Low) requires less brake pedal


application and provides a controlled, efficient way to slow the vehicle down. Climate Setting Using the heat and air conditioning systems decreases the energy available for electric driving. Optimal energy efficiency is achieved with the heat, air conditioning, and fan turned off. Less energy is used at low fan speeds. When using the fan:


Fan Only is the most energy efficient climate setting as long as 0 is not selected.


. ECO is for moderate air conditioning and heater operation and is the next most energy efficient setting as long as 0 is not selected.


. Comfort provides the most


comfort but is the least energy efficient.


Driving and Operating


9-3


Use the auto heated seat feature instead of climate settings. Heating the seat uses less energy than heating the vehicle interior. Use remote start to heat or cool the interior when the vehicle is plugged in to maximize the electric range by utilizing electricity from the electrical outlet. Engine Assisted Heating operation, if equipped, can be personalized. In hot weather, avoid parking in direct sunlight or use sunshades inside the vehicle. Turn off the front and rear window defog/defrost when they are no longer needed. Avoid driving with the windows open at highway speeds. See Vehicle Personalization on page 5-54.


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9-4


Driving and Operating


Vehicle Charging/Maintenance


Charging Keep the vehicle plugged in, even when fully charged, to keep the battery temperature ready for the next drive. This is important when outside temperatures are extremely hot or cold.


Maintenance Always keep the tires properly inflated and the vehicle properly aligned. The weight of excess cargo in the vehicle affects efficiency and range. Avoid carrying more than is needed. If fuel is not regularly used, consider keeping the fuel tank only one-third full. Excess fuel weight impacts efficiency and range. For fuel recommendations, see Fuel on page 9-55
Avoid unnecessary use of electrical accessories. Power used for functions other than propelling the vehicle will reduce EV range.


Using a rooftop carrier will reduce efficiency due to additional weight and drag.


Distracted Driving Distraction comes in many forms and can take your focus from the task of driving. Exercise good judgment and do not let other activities divert your attention away from the road. Many local governments have enacted laws regarding driver distraction. Become familiar with the local laws in your area. To avoid distracted driving, always keep your eyes on the road, hands on the wheel, and mind on the drive.


. Do not use a phone in


demanding driving situations. Use a hands-free method to place or receive necessary phone calls.


. Watch the road. Do not read,


take notes, or look up information on phones or other electronic devices.


. Designate a front seat


passenger to handle potential distractions.


. Become familiar with vehicle


features before driving, such as programming favorite radio stations and adjusting climate control and seat settings. Program all trip information into any navigation device prior to driving.


. Wait until the vehicle is parked


to retrieve items that have fallen to the floor.


. Stop or park the vehicle to tend


to children.


. Keep pets in an appropriate


carrier or restraint.


. Avoid stressful conversations while driving, whether with a passenger or on a cell phone.


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{ Warning


Taking your eyes off the road too long or too often could cause a crash resulting in injury or death. Focus your attention on driving.


Refer to the infotainment section for more information on using that system and the navigation system, if equipped, including pairing and using a cell phone.


Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3-9.


. Assume that other road users


(pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready.


. Allow enough following distance


between you and the driver in front of you.


Focus on the task of driving.


Drunk Driving Death and injury associated with drinking and driving is a global tragedy.


{ Warning


Drinking and then driving is very dangerous. Your reflexes, perceptions, attentiveness, and judgment can be affected by even a small amount of alcohol. You can have a serious — or even fatal — collision if you drive after drinking. Do not drink and drive or ride with a driver who has been drinking. Ride home in a cab; or if you are with a group, designate a driver who will not drink.


Driving and Operating


9-5


Control of a Vehicle Braking, steering, and accelerating are important factors in helping to control a vehicle while driving.


Braking Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it is reaction time. Average driver reaction time is about three-quarters of a second. In that time, a vehicle moving at 100 km/h (60 mph) travels 20 m (66 ft), which could be a lot of distance in an emergency. Helpful braking tips to keep in mind include:


. Keep enough distance between


you and the vehicle in front of you.


. Avoid needless heavy braking.


. Keep pace with traffic.


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9-6


Driving and Operating


If propulsion is disabled while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If propulsion stops, there will still be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.


Steering


Electric Power Steering The vehicle has electric power steering. It does not have power steering fluid. Regular maintenance is not required. If power steering assist is lost due to a system malfunction, the vehicle can be steered, but may require increased effort. See your dealer if there is a problem.


If the steering wheel is turned until it reaches the end of its travel and is held against that position for an extended period of time, power steering assist may be reduced. If the steering assist is used for an extended period of time, power assist may be reduced. Normal use of the power steering assist should return when the system cools down. See specific vehicle steering messages under Service Vehicle Messages on page 5-52. See your dealer if there is a problem. Curve Tips


Take curves at a reasonable speed.


. Reduce speed before entering a


curve.


. Maintain a reasonable steady


speed through the curve.


. Wait until the vehicle is out of the curve before accelerating gently into the straightaway.


Steering in Emergencies


There are some situations when steering around a problem may be more effective than braking.


. Holding both sides of the


steering wheel allows you to turn 180 degrees without removing a hand.


The Antilock Brake System (ABS) allows steering while braking.


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Off-Road Recovery


3. Turn the steering wheel to go


straight down the roadway.


If the vehicle starts to slide, follow these suggestions:


Driving and Operating


9-7


Loss of Control


Skidding There are three types of skids that correspond to the vehicle's three control systems:


. Braking Skid — wheels are not


rolling.


. Steering or Cornering Skid —


too much speed or steering in a curve causes tires to slip and lose cornering force.


. Acceleration Skid — too much


throttle causes the driving wheels to spin.


Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible.


. Ease your foot off the


accelerator pedal and steer the way you want the vehicle to go. The vehicle may straighten out. Be ready for a second skid if it occurs.


. Slow down and adjust your driving according to weather conditions. Stopping distance can be longer and vehicle control can be affected when traction is reduced by water, snow, ice, gravel, or other material on the road. Learn to recognize warning clues — such as enough water, ice, or packed snow on the road to make a mirrored surface — and slow down when you have any doubt.


Try to avoid sudden steering, acceleration, or braking, including reducing vehicle speed by shifting to a lower gear. Any sudden changes could cause the tires to slide.


The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer the vehicle so that it straddles the edge of the pavement.


2. Turn the steering wheel about one-eighth of a turn, until the right front tire contacts the pavement edge.


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9-8


Driving and Operating


Remember: Antilock brakes help avoid only the braking skid.


Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep‐standing or flowing water.


{ Warning


Wet brakes can cause crashes. They might not work as well in a quick stop and could cause pulling to one side. You could lose control of the vehicle. After driving through a large puddle of water or a car/vehicle wash, lightly apply the brake pedal until the brakes work normally.


(Continued)


Warning (Continued)


Flowing or rushing water creates strong forces. Driving through flowing water could cause the vehicle to be carried away. If this happens, you and other vehicle occupants could drown. Do not ignore police warnings and be very cautious about trying to drive through flowing water.


Hydroplaning Hydroplaning is dangerous. Water can build up under the vehicle's tires so they actually ride on the water. This can happen if the road is wet enough and you are going fast enough. When the vehicle is hydroplaning, it has little or no contact with the road. There is no hard and fast rule about hydroplaning. The best advice is to slow down when the road is wet.


Other Rainy Weather Tips Besides slowing down, other wet weather driving tips include:


. Allow extra following distance.


. Pass with caution.


. Keep windshield wiping


equipment in good shape.


. Keep the windshield washer fluid


reservoir filled.


. Have good tires with proper


tread depth. See Tires on page 10-40.


Turn off cruise control.


Highway Hypnosis Always be alert and pay attention to your surroundings while driving. If you become tired or sleepy, find a safe place to park the vehicle and rest.


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Other driving tips include:


. Keep the vehicle well ventilated.


. Keep the interior temperature cool.


. Keep your eyes moving — scan the road ahead and to the sides.


. Check the rearview mirror and


vehicle instruments often.


Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. See “Mountain Mode” under Driver Selected Operating Modes on page 9-22. Tips for driving in these conditions include:


. Keep the vehicle serviced and in


good shape.


. Check all fluid levels and brakes,


tires, cooling system, and electric drive unit.


. Keep the vehicle in gear when going down steep or long hills.


{ Warning


Coasting downhill in N (Neutral) or with the vehicle turned off is dangerous. The brakes will have to do all the work of slowing down the vehicle and could become too hot. Hot brakes may not be able to slow the vehicle enough to maintain speed and control. You could crash. Always have the vehicle running and in gear (preferably LOW range) when going downhill. This will allow the electric drive unit to assist in slowing and maintaining speed.


. Stay in your own lane. Do not swing wide or cut across the center of the road. Drive at speeds that let you stay in your own lane.


Driving and Operating


9-9


Top of hills: Be alert — something could be in your lane (stalled car, accident).


. Pay attention to special road


signs (falling rocks area, winding roads, long grades, passing or no-passing zones) and take appropriate action.


Winter Driving


Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32° F) when freezing rain begins to fall, resulting in even less traction. Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand.


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9-10


Driving and Operating


Drive with caution, whatever the condition. Accelerate gently so traction is not lost. Accelerating too quickly causes the wheels to spin and makes the surface under the tires slick, so there is even less traction. Try not to break the fragile traction. If you accelerate too fast, the drive wheels will spin and polish the surface under the tires even more. If equipped, Traction Control should be turned on. See Traction Control/ Electronic Stability Control on page 9-33. The Antilock Brake System (ABS) improves vehicle stability during hard stops on slippery roads, but apply the brakes sooner than when on dry pavement. Allow greater following distance on any slippery road and watch for slippery spots. Icy patches can


occur on otherwise clear roads in shaded areas. The surface of a curve or an overpass can remain icy when the surrounding roads are clear. Avoid sudden steering maneuvers and braking while on ice. Turn off cruise control on slippery surfaces. Blizzard Conditions Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Assistance Program. To get help and keep everyone in the vehicle safe:


Turn on the hazard warning flashers.


Tie a red cloth to an outside mirror.


{ Warning


Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. If the vehicle is stuck in the snow:


. Clear away snow from around


the base of the vehicle, especially any that is blocking the exhaust pipe.


. Check again from time to


time to be sure snow does not collect there.


. Open a window about 5 cm


(2 in) on the side of the vehicle that is away from the wind to bring in fresh air.


(Continued)


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Driving and Operating


9-11


Warning (Continued)


. Fully open the air outlets on


or under the instrument panel.


. Adjust the climate control


system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting. See “Climate Control Systems” in the Index.


For more information about carbon monoxide, see Engine Exhaust on page 9-27.


To conserve energy, run the vehicle for only short periods as needed to warm the vehicle and then shut the vehicle off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps.


If it takes some time for help to arrive, start the vehicle. The engine may start to charge the 12-volt battery. Turn off unnecessary accessories to conserve energy.


If the Vehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. The Traction Control System (TCS) must be turned off by pressing the TCS/ESC button. Traction control is not completely off, but will only engage if the maneuver can cause damage to the electric drive unit.


{ Warning


If the vehicle's tires spin at high speed, they can explode, and you or others could be injured. The vehicle can overheat, causing an engine compartment fire or other


(Continued)


Warning (Continued)


damage. Spin the wheels as little as possible and avoid going above 56 km/h (35 mph).


Rocking the Vehicle to Get it Out Turn the steering wheel left and right to clear the area around the front wheels. Shift back and forth between R (Reverse) and a forward gear, spinning the wheels as little as possible. The Traction Control System prevents the tires from spinning at high speeds. To prevent electric drive unit wear, wait until the wheels stop spinning before shifting gears. Release the accelerator pedal while shifting, and press lightly on the accelerator pedal when the electric drive unit is in gear. Slowly spinning the wheels in the forward and reverse directions causes a rocking motion that could free the vehicle.


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9-12


Driving and Operating


If that does not get the vehicle out after a few tries, it might need to be towed out. If the vehicle does need to be towed out, see Towing the Vehicle on page 10-75.


Vehicle Load Limits It is very important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on the vehicle show how much weight it was designed to carry, the Tire and Loading Information label and the Certification label.


{ Warning


Tire and Loading Information Label


Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.


Label Example


A vehicle-specific Tire and Loading Information label is attached to the center pillar (B-pillar). With the driver door open, the label is attached below the door lock post. The Tire and Loading Information label shows the number of occupant seating positions (1),


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Driving and Operating


9-13


and the maximum vehicle capacity weight (2) in kilograms and pounds. The Tire and Loading Information label also shows the tire size of the original equipment tires (3) and the recommended cold tire inflation pressures (4). For more information on tires and inflation see Tires on page 10-40 and Tire Pressure on page 10-47. There is also important loading information on the Certification label. It tells you the Gross Vehicle Weight Rating (GVWR) and the Gross Axle Weight Rating (GAWR) for the front and rear axle; see “Certification Label” later in this section.


“Steps for Determining Correct Load Limit– 1. Locate the statement "The


combined weight of occupants and cargo should never exceed XXX kg or XXX lbs." on your vehicle’s placard.


2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.


3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.


4. The resulting figure equals


the available amount of cargo and luggage load capacity. For example, if the "XXX" amount equals 1400 lbs. and there will be five 150 lb passengers in your vehicle,


the amount of available cargo and luggage load capacity is 650 lbs. (1400-750 (5 x 150) = 650 lbs.)


5. Determine the combined


6.


weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.”


The vehicle is neither designed nor intended to tow a trailer.


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9-14


Driving and Operating


Example 1


Example 2


Example 3


1. Vehicle Capacity Weight for


Example 1 = 453 kg (1,000 lbs).


1. Vehicle Capacity Weight for


Example 2 = 453 kg (1,000 lbs).


1. Vehicle Capacity Weight for


Example 3 = 453 kg (1,000 lbs).


2. Subtract Occupant Weight @


68 kg (150 lbs) × 2 = 136 kg (300 lbs).


2. Subtract Occupant Weight @


68 kg (150 lbs) × 5 = 340 kg (750 lbs).


2. Subtract Occupant Weight @


91 kg (200 lbs) × 5 = 453 kg (1,000 lbs).


3. Available Occupant and Cargo Weight = 317 kg (700 lbs).


3. Available Cargo Weight =


113 kg (250 lbs).


3. Available Cargo Weight =


0 kg (0 lbs).


Refer to the vehicle's Tire and Loading Information label for specific information about the vehicle's capacity weight and


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seating positions. The combined weight of the driver, passengers, and cargo should never exceed the vehicle's capacity weight.


Certification Label


Label Example


A vehicle-specific Certification label is found on the center pillar (B-pillar). The label shows the gross weight capacity of the vehicle. This is the Gross Vehicle Weight Rating (GVWR) and includes the weight of the vehicle, all occupants, fuel, and


Driving and Operating


9-15


cargo. Never exceed the GVWR for the vehicle, or the Gross Axle Weight Rating (GAWR) for either the front or rear axle. Spread out heavy loads equally on both sides of the vehicle. See “Steps for Determining Correct Load Limit” earlier in this section.


If you put things inside the vehicle — like suitcases, tools, packages, or anything else — they will go as fast as the vehicle goes. If you have to stop or turn quickly, or if there is a crash, they will keep going.


{ Warning


{ Warning


Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.


Things inside the vehicle can strike and injure people in a sudden stop or turn, or in a crash.


. Put things in the cargo


area of the vehicle. In the cargo area, put them as far forward as possible. Try to spread the weight evenly.


(Continued)


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9-16


Driving and Operating


Starting and Operating


New Vehicle Break-In The vehicle does not require a break-in period. Vehicle break-in is performed during manufacturing.


Power Button


Warning (Continued)


. Never stack heavier


things, like suitcases, inside the vehicle so that some of them are above the tops of the seats.


. Do not leave an


unsecured child restraint in the vehicle.


. Secure loose items in the


vehicle.


. Do not leave a seat folded


down unless needed.


The vehicle has an electronic pushbutton start. The POWERO button light flashes when the driver door is open and the vehicle is not


on. The flashing light will eventually time out. The POWERO button light is on steady when in ON/RUN power mode. When the vehicle is turned off, the POWERO button light will turn off. The Remote Keyless Entry (RKE) transmitter must be in the vehicle for the system to operate. If the vehicle will not start, place the RKE transmitter in the transmitter slot. See Remote Keyless Entry (RKE) System Operation on page 2-2. ON/RUN: This position is for starting and driving. With the vehicle off, and the brake pedal applied, pressing the POWERO button once will place the vehicle in ON/RUN. When the READY light is on in the instrument cluster, the vehicle is ready to be driven. This could take up to 15 seconds at extremely cold temperatures. See Vehicle Ready Light on page 5-27. The engine will only start if needed. If the vehicle did not start, the instrument cluster will display a screen with inactive


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fuel and battery gauges. See Starting and Stopping the Vehicle on page 9-18.


Service Only Mode This power mode is available for service and diagnostics, and to verify the proper operation of the malfunction indicator lamp as may be required for emission inspection purposes. With the vehicle off, and the brake pedal not applied, pressing and holding the POWERO button for more than five seconds will place the vehicle in Service Only Mode. The instruments and audio systems will operate as they do in ON/RUN, but the vehicle will not be able to be driven. The propulsion system will not start in Service Only Mode. Press the button again to turn the vehicle off.


Driving and Operating


9-17


{ Caution


Service Only Mode will discharge the 12-volt battery. Do not use Service Only Mode for an extended period, or the vehicle may not start.


STOPPING THE VEHICLE/OFF: To turn the vehicle off, press the POWERO button with the vehicle in P (Park). Retained Accessory Power (RAP) will remain active until the driver door is opened. See Retained Accessory Power (RAP) on page 9-19. When turning off the vehicle, if the vehicle is not in P (Park), the vehicle will go to ACC/ ACCESSORY and display the message SHIFT TO PARK in the Driver Information Center (DIC). See Electric Drive Unit Messages on page 5-47.


If the vehicle must be shut off in an emergency: 1. Brake using a firm and steady


pressure. Do not pump the brakes repeatedly. This may deplete power assist, requiring increased brake pedal force.


2. Shift the vehicle to N (Neutral).


This can be done while the vehicle is moving. After shifting to N (Neutral), firmly apply the brakes and steer the vehicle to a safe location.


3. Come to a complete stop, shift to P (Park), and turn the vehicle off by pressing the POWERO button.


4. Set the parking brake. See


Electric Parking Brake on page 9-31.


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9-18


Driving and Operating


{ Warning


{ Caution


Turning off the vehicle while moving may disable the airbags. While driving, only shut the propulsion system off in an emergency.


Do not try to shift to P (Park) if the vehicle is moving or the electric drive unit could be damaged. Shift to P (Park) only when the vehicle is stopped.


If the vehicle cannot be pulled over, and must be shut off while driving, press and hold the POWERO button for longer than two seconds, or press twice in five seconds.


Starting and Stopping the Vehicle


Starting Procedure Move the shift lever to P (Park) or N (Neutral). The propulsion system will not start in any other position.


{ Caution


If you add electrical parts or accessories, you could change the way the vehicle operates. Any resulting damage would not be covered by the vehicle warranty. See Add-On Electrical Equipment on page 9-60.


The Remote Keyless Entry (RKE) transmitter must be in the vehicle. Press the brake pedal and press and release the POWERO button. If the RKE transmitter is not in the vehicle or something is interfering with the transmitter, a message


displays in the Driver Information Center (DIC). See Key and Lock Messages on page 5-49. If the vehicle will not start due to a low RKE transmitter battery, the vehicle can still be driven. See “Starting the Vehicle with a Low Transmitter Battery” in Remote Keyless Entry (RKE) System Operation on page 2-2.


A Welcome, Ready, and Good-bye audio message will be heard in the vehicle and animated on the instrument cluster when opening the


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driver door upon entry, when the vehicle is ready to be driven, and when the vehicle is turned off. The instrument cluster displays an active fuel or battery gauge, along with an audio startup cue, when the vehicle is ready to be driven. This could take up to 15 seconds at extremely cold temperatures. The engine will only start if needed. If the vehicle did not start, the instrument cluster will display a screen with inactive fuel and battery gauges. See Starting and Stopping the Vehicle on page 9-18.


Restarting Procedure If the vehicle must be restarted while it is still moving, move the shift lever to N (Neutral) and press the POWERO button twice without pressing the brake pedal. The propulsion system will not restart in any other position.


Driving and Operating


9-19


Computers determine when the engine needs to run. The engine may start, if required, when the propulsion system is on. Some vehicle conditions that force the engine to run:


There are cold ambient temperatures.


The hood is open or not completely latched.


The high voltage battery has a low charge.


The engine is needed to maintain the high voltage battery temperature.


The engine needs to run for maintenance.


See Maintenance Modes on page 9-25. A chime will sound if the driver door is opened while the vehicle is in ON/ RUN. Always press the POWERO button to turn the vehicle off before exiting.


Stopping Procedure For information on how to turn the vehicle off, see Power Button on page 9-16.


Retained Accessory Power (RAP) The following features will operate for up to 10 minutes or until the driver door is opened:


. Audio System


. Accessory Power Outlets Power windows will operate for up to 10 minutes or until any door is opened.


Shifting Into Park 1. Hold the brake pedal down and


set the parking brake. See Electric Parking Brake on page 9-31.


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9-20


Driving and Operating


2. Move the shift lever into P (Park) by pushing the lever all the way toward the front of the vehicle.


3. Turn the vehicle off. Leaving the Vehicle with the Propulsion System On { Warning


It can be dangerous to leave the vehicle with the propulsion system running. It could overheat and catch fire. It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the propulsion system is running. If you have left the propulsion system running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when


(Continued)


Warning (Continued)


you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). See Shifting Into Park on page 9-19.


If you have to leave the vehicle with the propulsion system on, be sure the vehicle is in P (Park) and the parking brake is firmly set before you leave it. After you have moved the shift lever into P (Park), hold down the regular brake pedal. See if you can move the shift lever away from P (Park) without first pulling it toward you. If you can, it means that the shift lever was not fully locked into P (Park). Torque Lock Torque lock is when the weight of the vehicle puts too much force on the parking pawl in the electric drive unit. This happens when parking on a hill and shifting the electric drive


unit into P (Park) is not done properly and then it is difficult to shift out of P (Park). To prevent torque lock, set the parking brake and then shift into P (Park). If torque lock does occur, your vehicle may need to be pushed uphill by another vehicle to relieve the parking pawl pressure, so you can shift out of P (Park).


Shifting out of Park To shift out of P (Park), the vehicle must be in ON/RUN, the brake pedal must be applied, and the charge cord must be unplugged. The vehicle has an electronic shift lock release system. The shift lock release is designed to:


. Prevent the vehicle from turning


off unless the shift lever is in P (Park).


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. Prevent moving the shift lever


out of P (Park), unless the vehicle is in ON/RUN, the brake pedal is applied, and the charge cord is unplugged.


Parking the vehicle in extreme cold for several days without the charge cord connected may cause the electric drive unit to be locked in P (Park) until the propulsion system has warmed sufficiently. The shift lock is always functional except in the case of an uncharged or low charged 12-volt battery (less than 9 volts). If the vehicle has an uncharged 12-volt battery or a 12-volt battery with low voltage, try charging or jump starting the 12-volt battery. See Battery on page 10-23 or Jump Starting on page 10-69. If the console shift lever cannot be moved out of P (Park): 1. Apply and maintain the regular


brakes.


2. Turn the vehicle on using the POWERO button. See Power Button on page 9-16.


3. Let up on the shift lever and make sure the shift lever is pushed all the way into P (Park).


4. Press the shift lever button. 5. Move the shift lever into the


desired gear.


If you still cannot move the shift lever from P (Park), see your dealer or a professional towing service.


Parking over Things That Burn


{ Warning


Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn.


Driving and Operating


9-21


Electric Vehicle Operating Modes


System Operation This vehicle is an Extended Range Electric Vehicle (EREV). It uses an electric propulsion system to drive the vehicle at all times. Electricity is the vehicle's primary source of energy, while gasoline is the secondary source. The vehicle has two modes of operation: Electric and Extended Range. In both modes, the vehicle is propelled by its electric drive unit. It converts electrical energy into mechanical energy to drive the wheels. The vehicle's performance remains the same in either mode. See Driving for Better Energy Efficiency on page 9-2.


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9-22


Driving and Operating


Electric Mode In Electric Mode, the vehicle does not use fuel or produce tailpipe emissions. During this primary mode, the vehicle is powered by electrical energy stored in the high voltage battery. The vehicle can operate in this mode until the battery has reached a low charge. There are some conditions when the battery charge is high enough to provide Electric Mode operation, but the engine still runs. They are:


. Cold ambient temperatures.


. Hot or cold high voltage battery


temperatures.


The hood being open or not completely closed and latched.


. Certain high voltage battery fault


conditions.


. Engine Maintenance Mode or


Fuel Maintenance Mode being run.


Extended Range Mode When the vehicle reaches the end of its electric range, it switches to Extended Range Mode (ERM). In this secondary mode, electricity is produced by the fuel‐powered engine. This secondary source of electric power extends the vehicle range. Operation will continue in ERM until the vehicle can be plugged in to recharge the high voltage battery and restore Electric Mode. The high voltage battery will continue to provide some power and work together with the engine to provide peak performance when it is required, such as driving up a steep incline or for high acceleration maneuvers. The battery will not be charged nor will electric vehicle range be restored by the engine.


In either Electric Mode or Extended Range Mode, when the hood is open, the engine will run without turning off if the vehicle is on. The high voltage battery is neither charged nor discharged when this occurs. In either Electric Mode or Extended Range Mode, if there is a high voltage battery fault, the engine may run without turning off to generate needed electricity. The malfunction indicator lamp will turn on. See Malfunction Indicator Lamp on page 5-19.


Driver Selected Operating Modes While driving in Electric or Extended Range Mode, additional operating modes can be selected.


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Press the DRIVE MODE button to display selectable drive modes in the Driver Information Center (DIC). Continue pressing to scroll through the modes.


Highlight either the Mountain, Sport, or Hold Mode, then release the DRIVE MODE button. After three seconds, the new drive mode will become active. Pressing the DRIVE MODE button again will return to Normal Mode, and become active after three seconds. At next start, the vehicle will default to Normal Mode. Drive modes can then be selected again as desired. During some conditions, certain drive modes may be unavailable. The unavailable mode is grayed out in the DIC menu and cannot be selected. If in Sport, Mountain, or Hold Mode, the mode may become unavailable and the vehicle will return to Normal Mode. The indicator light goes off and a DIC message displays. See Propulsion Power Messages on page 5-50.


Driving and Operating


9-23


Sport Mode


Sport Mode provides more responsive acceleration than Normal Mode, but can reduce efficiency. Use Normal Mode whenever possible. Press the DRIVE MODE button to select Sport Mode. Press the DRIVE MODE button again to return to Normal Mode and it becomes active after three seconds. The Sport light comes on when Sport Mode is selected. See Sport Mode Light on page 5-23. Each time the vehicle is started, it will return to Normal Mode.


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9-24


Driving and Operating


Mountain Mode


Mountain Mode should be selected at the beginning of a trip before climbing steep, uphill grades and when expecting to drive in very hilly or mountainous terrain. This mode maintains a reserve electrical charge of the high voltage battery to provide better grade climbing performance. While driving in Mountain Mode, the vehicle will have less responsive acceleration. Mountain Mode will not change normal vehicle braking performance for steep downhill grades. See Hill and Mountain Roads on page 9-9
and Electric Drive Unit on page 9-28.


Press the DRIVE MODE button to select Mountain Mode. If steep hill driving is expected, it is recommended to select Mountain Mode at least 20 minutes before driving on steep grades. This will allow the vehicle time to build a sufficient battery charge reserve. If Mountain Mode is not selected for these conditions, propulsion power may be reduced and the engine speed may increase. See Propulsion Power Messages on page 5-50. The engine may run when Mountain Mode is selected, depending on high voltage battery charge, to build reserve battery charge for uphill climbs. If Mountain Mode is entered with a sufficient battery charge reserve, the battery charge reserve will appear grayed out and any battery charge reserve still unused upon exiting Mountain Mode will return to normal appearance.


Press the Drive Mode button again to return to Normal Mode and it becomes active after three seconds. The Mountain light comes on when Mountain Mode is selected. See Mountain Mode Light on page 5-23. Each time the vehicle is started, it will return to Normal Mode to maintain a smaller battery charge reserve for normal driving. Hold Mode


Hold Mode is only available when the vehicle is in Electric Mode. This mode places the remaining battery charge into a reserve for the driver to use as desired. Selecting this


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Driving and Operating


9-25


mode transitions the vehicle to Extended Range Mode to maintain the battery charge reserve. Upon exiting Hold Mode, the reserved battery charge becomes available again and the vehicle returns to Electric Mode. If the transition is from Hold Mode directly to Mountain Mode, the electric range displayed adjusts for the Mountain Mode charge reserve. Hold Mode will not change normal vehicle acceleration or braking performance. Press the DRIVE MODE button to select Hold Mode. Press the DRIVE MODE button again to return to Normal Mode and it becomes active after three seconds. The Hold light comes on when Hold Mode is selected. See Hold Mode Light on page 5-23. Each time the vehicle is started, it will return to Normal Mode.


Out of Fuel/Engine Unavailable If the vehicle runs out of fuel, or the engine will not start due to a malfunction, the vehicle can continue to be driven in Electric Mode. The vehicle will have less responsive acceleration. DIC messages indicate reduced propulsion power, that the engine is not available, and the need for fuel or service. Once the vehicle is refueled, or the malfunction is corrected, the engine will start the next time the vehicle is turned on to perform a self test, and DIC messages will not be displayed. Once the engine starts successfully, normal operation will continue in either Electric or Extended Range Mode. The engine will stop running after the self test is completed, and based on the current mode of operation. See Fuel System Messages on page 5-48 and Service Vehicle Messages on page 5-52.


Maintenance Modes


Engine Maintenance Mode (EMM) EMM runs the engine to keep it in good working condition after approximately six weeks of no or very limited engine operation. EMM will force the engine to run, even if there is a charge to power the vehicle. When EMM is needed, the EMM Request screen appears on the center stack display at vehicle start.


If Yes is selected, EMM will begin. The engine will run for a set amount of time without turning off.


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9-26


Driving and Operating


During EMM, a DIC message displays to show the EMM percentage complete. If No is selected, the EMM Request screen will appear when the vehicle is next started. The EMM request can be delayed for only one day. If the EMM request was delayed for one day, EMM will automatically start the engine at the next vehicle start. An EMM Notification screen will appear in the center stack display.


If EMM is required and the fuel level is low, EMM may eventually empty the fuel tank if fuel is not added. This will result in reduced, or no power. An adequate fuel level must be maintained in the vehicle to keep it operational. See Propulsion Power Messages on page 5-50.


fuel to be used up by FMM and adding a larger amount of fresh fuel will maximize the length of time before another fuel maintenance mode is needed. During FMM the engine may turn on and off. When FMM is needed, the FMM Request screen appears on the center stack display at vehicle start.


Fuel Maintenance Mode (FMM) FMM tracks average fuel age. Old fuel can cause engine problems. If low engine usage causes average fuel age to exceed approximately one year, FMM will run the engine to use up the old fuel. The engine will run until enough fresh fuel is added to bring the average fuel age into an acceptable range. Allowing more old


If Yes is selected, FMM will begin. FMM will automatically continue at each vehicle start until fresh fuel is added. If No is selected, the FMM Request screen will appear when the vehicle is next started. The FMM request can be delayed for only one day.


If the vehicle shuts off during EMM, it will restart the next time the vehicle is driven. A message displays to indicate that EMM is active.


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If the FMM request was delayed for one day, FMM will start at the next vehicle start and display the FMM Notification screen on the center stack display. If FMM is required and the fuel level is low, FMM may eventually empty the fuel tank if fuel is not added. This will result in reduced, or no power. An adequate fuel level must be maintained in the vehicle to keep it operational. See Propulsion Power Messages on page 5-50.


Driving and Operating


9-27


Engine Exhaust { Warning


Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if:


. The engine is running in


Extended Range Mode in areas with poor ventilation (parking garages, tunnels, or deep snow that may block underbody airflow or tail pipes).


. The exhaust smells or


sounds strange or different.


. The exhaust system leaks


due to corrosion or damage.


(Continued)


Warning (Continued)


. The vehicle exhaust system


has been modified, damaged, or improperly repaired.


. There are holes or openings


in the vehicle body from damage or aftermarket modifications that are not completely sealed.


If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle:


. Drive it only with the windows


completely down.


. Have the vehicle repaired


immediately.


Never park with the engine running in Extended Range Mode in an enclosed area such as a garage or a building that has no fresh air ventilation.


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9-28


Driving and Operating


Electric Drive Unit The vehicle uses an electric drive unit.


Running the Vehicle While Parked It is better not to park with the propulsion system running. If the vehicle is left with the propulsion system running, follow the proper steps to be sure the vehicle will not move. See Shifting Into Park on page 9-19 and Engine Exhaust on page 9-27.


P (Park): This position locks the front wheels. It is the best position to use when starting the propulsion system because the vehicle cannot move easily.


{ Warning


It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the propulsion system is running. If you have left the propulsion system running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). See Shifting Into Park on page 9-19.


Make sure the shift lever is fully in P (Park) before starting the propulsion system. The vehicle has an electric drive unit shift lock control system. The regular brake must be fully applied first and then the shift lever button pressed before


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Driving and Operating


9-29


shifting from P (Park) when the vehicle is in ON/RUN. If you cannot shift out of P (Park), ease pressure on the shift lever, then push the shift lever all the way into P (Park) as you maintain brake application. Then press the shift lever button and move the shift lever into another gear. See Shifting out of Park on page 9-20. R (Reverse): Use this gear to back up.


{ Caution


Shifting to R (Reverse) while the vehicle is moving forward could damage the electric drive unit. The repairs would not be covered by the vehicle warranty. Shift to R (Reverse) only after the vehicle

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