Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
8-11
2002 CHEVROLET SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
CURRENT PUBLICATIONS FOR 2002 CHEVROLET OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models.
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
2002 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207
8-12
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $20.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $15.00
CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM – 6:00 PM Eastern Time Visit Helm, Inc. on the World Wide Web at: www.helminc.com For Credit Card Orders Only (VISA–MasterCard–Discover)
ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)
1-800-551-4123
(Monday-Friday 8:00 AM – 6:00 PM EST)
FAX Orders Only 1-313-865-5927 www.helminc.com
Orders will be mailed within 10 days of receipt. Please allow adequate time for postal service. If further information is needed, write to the address shown below or call 1-800-551-4123. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.
PUBLICATION FORM PUBLICATION FORM
NUMBER NUMBER
ITEM DESCRIPTION
Service Manual Car & Light Truck Transmission Unit Repair
Owner’s Manual In Portfolio
Owner’s Manual Without Portfolio
VEHICLE MODEL
NAME
TOTAL PRICE
YEAR
2002
2002
2002
2002
QTY.
PRICE EACH*
$120.00
$50.00
$20.00
$15.00
NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent. Mail completed order form to:
HELM, INCORPORATED S P.O. Box 07130 S Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
(CUSTOMER’S NAME)
(ATTENTION)
(STREET ADDRESS—NO P.O. BOX NUMBERS)
(CITY)
(STATE)
DAYTIME TELEPHONE NO.
( )
AREA CODE
(ZIP CODE)
Check or Money Order payable to Helm, Inc. (USA funds only — do not send cash.)
MasterCard
VISA
Discover
Account Number: Expiration Date mo/yr:
CUSTOMER SIGNATURE
TOTAL MATERIAL
Michigan Purchasers–1
add 6% sales tax
U.S. Order Processing
Canadian customers
add $3.00 to U.S.
order processing
GRAND TOTAL
$6.50
Check here if your billing address is different from your shipping address shown.
GM-CHE-ORD99
*(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.)
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
8-13
are to make checks payable in U.S. funds.