2006 Chevrolet Tahoe Owners Manual

Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your GM dealer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your GM dealer to remove odors from your vehicle’s upholstery.

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Do not clean your vehicle using the following cleaners or techniques: (cid:127) Never use a knife or any other sharp object to

remove a soil from any interior surface.

(cid:127) Never use a stiff brush. It can cause damage to

your vehicle’s interior surfaces.

(cid:127) Never apply heavy pressure or rub aggressively

with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal.

(cid:127) Use only mild, neutral-pH soaps. Avoid laundry

detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide.

(cid:127) Do not heavily saturate your upholstery while

cleaning.

(cid:127) Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc.

Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:

For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.

To clean, use the following instructions: 1. Saturate a lint-free, clean white cloth with water or

club soda.

2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the

cleaning cloth remains clean.

5. If the soil is not completely removed, use a mild

soap solution and repeat the cleaning process that was used with plain water.

If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.

Leather A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on your leather.

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(cid:127) (cid:127) Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.

Care of Safety Belts Keep belts clean and dry.

{CAUTION:

Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.

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Washing Your Vehicle The paint finish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-107. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle.

Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-103.

Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See Vehicle Care/Appearance Materials on page 5-107. If your vehicle has a “basecoat/clearcoat” paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle.

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Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary.

Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.

Windshield, Backglass, and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.

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If you use strong soaps, chemicals,

Aluminum or Chrome-Plated Wheels The vehicle may be equipped with either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of your vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels.

If you drive your vehicle through an

Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.

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Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.

Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of finish damage can be corrected in your GM dealer’s body and paint shop.

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Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.

Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

Vehicle Care/Appearance Materials

Description

Usage

Description

Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner

Glass Cleaner

Chrome and Wire Wheel Cleaner

Finish Enhancer

Usage

Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and fingerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.

Swirl Remover Polish

Cleaner Wax

Foaming Tire Shine Low Gloss

Wash Wax Concentrate

Spot Lifter

Odor Eliminator

Removes swirl marks, fine scratches, and other light surface contamination. Removes light scratches and protects finish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.

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Vehicle Identification

Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, specifications, and replacement parts.

Service Parts Identification Label You will find this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will find the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Be sure that this label is not removed from the vehicle.

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Electrical System

Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-84.

Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed.

Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.

Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can.

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Instrument Panel Fuse Block

The fuse block access door is on the driver’s side edge of the instrument panel. Pull off the cover to access the fuse block.

To remove fuses, hold the end of the fuse between your thumb and index finger and pull straight out. You may have spare fuses located behind the fuse block access door. These can be used to replace a bad fuse. However, make sure it is of the correct amperage.

5-110

Fuses

Usage

RR WPR

SEO ACCY

WS WPR

TBC ACCY

IGN 3

4WD

Rear Window Wiper Switch Special Equipment Option Accessory Windshield Wipers Truck Body Controller Accessory Ignition, Heated Seats Four-Wheel Drive System, Auxiliary Battery

Fuses

Usage

Fuses

Usage

HTR A/C

LCK

HVAC 1

LT DR

CRUISE

UNLCK

RR FOG LP BRAKE

DRIVER UNLCK

IGN 0
TBC IGN 0

VEH CHMSL

LT TRLR ST/TRN

LT TRN

Climate Control System Power Door Lock Relay (Lock Function) Inside Rearview Mirror, Climate Control System Driver’s Door Harness Connection Cruise Control Power Door Lock Relay (Unlock Function) Rear Fog Lamp (Export Only) Anti-Lock Brake System Power Door Lock Relay (Driver’s Door Unlock Function) PCM, TCM Truck Body Controller Vehicle and Trailer High Mounted Stoplamp Left Turn Signal/Stop Trailer Left Turn Signals and Sidemarkers

VEH STOP

RT TRLR ST/TRN

RT TRN

Vehicle Stoplamps, Brake Module, Electronic Throttle Control Module Right Turn Signal/Stop Trailer Right Turn Signals and Sidemarkers Harness Connector Driver Door Module

ECC, TPM

BODY DDM AUX PWR 2, M/GATE Rear Cargo Area Power Outlets Power Door Lock System LCKS Rear Electronic Climate Control, Liftgate, Tire Pressure Monitoring System Truck Body Controller Flasher Module Left Power Window Circuit Breaker Truck Body Controller Truck Body Controller

TBC 2C HAZRD

TBC 2B TBC 2A

CB LT DRS

5-111

Device

UPFIT

SL RIDE

HDLR 2
BODY DEFOG HDLNR 1
SPARE RELAY

CB SEAT

CB RT DOOR

SPARE

INFO

Usage Upfitter (Not Used) Ride Control Harness Connection Headliner Wiring Connector Body Wiring Connector Rear Defogger Relay Headliner Wiring Connector 1
Not Used Driver and Passenger Seat Module Circuit Breaker Right Power Window Circuit Breaker Not Used Infotainment Harness Connection

Center Instrument Panel Fuse Block The center instrument panel utility block is located underneath the instrument panel, to the left of the steering column.

Device

Usage

SEO TRAILER

Special Equipment Option Trailer Brake Wiring

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Underhood Fuse Block

The underhood fuse block in the engine compartment on the driver’s side of the vehicle near the battery. Lift the cover for access to the fuse/relay block. To remove fuses, hold the end of the fuse between your thumb and index finger and pull straight out. See Engine Compartment Overview on page 5-12 for more information on its location.

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5-114

*1 — Gasoline Engine and Fuel Injection Rail #2. *2 — Gasoline Engine and Fuel Injection Rail #1. *3 — Gasoline Engine; Oxygen Sensors. *4 — Gasoline Engine; Oxygen Sensors. *5 — Ignition 1
*6 — Powertrain Control Module, Fuel Pump. *7 — Rear Climate Control. *8 — Sunroof.

Fuses GLOW PLUG CUST FEED HYBRID

STUD #1

MBEC

BLWR

LBEC

Usage

Not Used Gasoline Accessory Power Not Used Auxiliary Power (Single Battery and Diesels Only)/Dual Battery (TP2) Do not install fuse. Mid Bussed Electrical Center Power Feed, Front Seats, Right Doors Front Climate Control Fan Left Bussed Electrical Center, Door Modules, Door Locks, Auxiliary Power Outlet — Rear Cargo Area and Instrument Panel

Fuses

Usage

STUD #2*

ABS

VSES/ECAS

IGN A IGN B

LBEC 1

TRL PARK

RR PARK

LR PARK

PARK LP STRTR INTPARK STOP LP

TBC BATT

SEO B2
4WS

AUX PWR

Accessory Power/Trailer Wiring Brake Feed Anti-lock Brakes Automatic Level Control (ALC) Compressor Ignition Power Ignition Power Left Bussed Electrical Center, Left Doors, Truck Body Controller, Flasher Module Parking Lamps Trailer Wiring Right Rear Parking and Sidemarker Lamps Left Rear Parking and Sidemarker Lamps Parking Lamps Relay Starter Relay Interior Lamps Stoplamps Truck Body Controller Battery Feed Off-Road Lamps Not Used Auxiliary Power Outlet — Console

5-115

Fuses

Usage

PCM 1

ETC/ECM

IGN E

RTD

TRL B/U F/PMP

B/U LP

RR DEFOG HDLP-HI PRIME

AIRBAG

FRT PARK

DRL

SEO IGN TBC IGN1

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Powertrain Control Module Electronic Throttle Control, Electronic Brake Controller Instrument Panel Cluster, Air Conditioning Relay, Turn Signal/Hazard Switch, Starter Relay Electronic Suspension Control, Automatic Level Control (ALC) Exhaust Backup Lamps Trailer Wiring Fuel Pump (Relay) Back-up Lamps, Automatic Transmission Shift Lock Control System Rear Window Defogger Headlamp High Beam Relay Not Used Supplemental Inflatable Restraint System Front Parking Lamps, Sidemarker Lamps Daytime Running Lamps (Relay) Rear Defog Relay Truck Body Controller Ignition

Fuses

HI HDLP-LT

LH HID DRL RVC

IPC/DIC

HVAC/ECAS CIG LTR

HI HDLP-RT

HDLP-LOW

A/C COMP

A/C COMP TCMB RR WPR RADIO

SEO B1

LO HDLP-LT

BTSI

Usage

Driver’s Side High Beam Headlamp Not Used Daytime Running Lamps Regulated Voltage Control Instrument Panel Cluster/Driver Information Center Climate Control Controller Cigarette Lighter Passenger’s Side High Beam Headlamp Headlamp Low Beam Relay Air Conditioning Compressor Relay Air Conditioning Compressor Transmission Control Module Rear Wiper/Washer Audio System Mid Bussed Electrical Center, Universal Home Remote System, Rear Heated Seats Driver’s Side Headlamp Low Beam Brake Transmission Shift Interlock System

Fuses

CRNK

LO HDLP-RT

FOG LP FOG LP HORN

W/S WASH

W/S WASH

INFO

RADIO AMP RH HID HORN EAP

TREC

SBA

Usage

Starting System Passenger’s Side Headlamp Low Beam Fog Lamps Relay Fog Lamps Horn Relay Windshield and Rear Window Washer Pump Relay Windshield and Rear Window Washer Pump OnStar®/Rear Seat Entertainment Radio Amplifier Not Used Horn Electric Adjustable Pedals All-Wheel Drive Module (If Equipped) Supplemental Brake Assist

Auxiliary Electric Cooling Fan Fuse Block

The auxiliary electric cooling fan fuse block is located in the engine compartment on the driver’s side of the vehicle next to the underhood fuse block.

Lift the cover for access to the fuse/relay block.

Fuses

COOL/FAN COOL/FAN COOL/FAN

Usage

Cooling Fan Cooling Fan Relay Fuse Cooling Fan Fuse

Relays

Usage COOL/FAN 1 Cooling Fan Relay 1
COOL/FAN 3 Cooling Fan Relay 3
COOL/FAN 2 Cooling Fan Relay 2

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Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.

Application

Cooling System — Automatic

4.8L V8** 5.3L V8** 6.0L V8* 6.0L V8** 8.1L V8*

* Engine Fan Driven Cooling System ** Electric Cooling Fan System Add 2.0 L (2.1 qt) if equipped with rear heating. Engine Oil with Filter

4.8L V8, 5.3L V8, 6.0L V8
8.1L V8
Fuel Tank Tahoe Suburban (1500 Series) Suburban (2500 Series)

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Capacities

English

16.8 qt 16.8 qt 16.2 qt 16.6 qt 25.0 qt

6.0 qt† 6.5 qt†

26.0 gal 31.0 gal 37.5 gal

Metric

15.9 L 15.9 L 15.3 L 15.7 L 23.7 L

5.7 L† 6.1 L†

98.4 L 117.3 L 140.0 L

Application

Transfer Case Fluid Wheel Nut Torque †Oil filter should be changed at every oil change. After refill, the level must be rechecked. Add enough engine coolant so that the fluid is within the proper operating range.

190 Y

Capacities

Metric 1.9 L

English 2.0 qt 140 lb ft

Engine

VIN Code

Transmission

Engine Specifications

VORTEC™ 4.8L V8

VORTEC™ 5.3L V8

VORTEC™ 5.3L V8

VORTEC™ 6.0L V8

VORTEC™ 8.1L V8

Automatic

Automatic

Automatic

Automatic

Automatic

Spark Plug Gap

0.040 in (1.01 mm)

0.040 in (1.01 mm)

0.040 in (1.01 mm)

0.040 in (1.01 mm)

0.060 in (1.52 mm)

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✍ NOTES

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Section 6

Maintenance Schedule

Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-3
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7
Owner Checks and Services ............................6-9

At Each Fuel Fill ............................................6-9
At Least Once a Month .................................6-10
At Least Once a Year ...................................6-10
Recommended Fluids and Lubricants ...............6-12
Normal Maintenance Replacement Parts ..........6-14
Engine Drive Belt Routing ..............................6-15
Maintenance Record .....................................6-16

6-1

Maintenance Schedule

Introduction Important: Keep engine oil at the proper level and change as recommended.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.

Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.

6-2

Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer. This schedule is for vehicles that:

carry passengers and cargo within recommended limits. You will find these limits on the tire and loading information label. See Loading Your Vehicle on page 4-48. are driven on reasonable road surfaces within legal driving limits. are driven off-road in the recommended manner. See Off-Road Driving on page 4-17. use the recommended fuel. See Gasoline Octane on page 5-5.

The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.

{CAUTION:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.

Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts.

6-3

(cid:127) (cid:127) (cid:127) (cid:127) If you want to purchase service information, see Service Publications Ordering Information on page 7-15. Owner Checks and Services on page 6-9 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Normal Maintenance Replacement Parts on page 6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.

Scheduled Maintenance When the CHANGE ENGINE OIL message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system.

6-4

If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-18 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHANGE ENGINE OIL message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.

Scheduled Maintenance

Service

Maintenance I Maintenance II

Change engine oil and filter. See Engine Oil on page 5-15. Reset oil life system. See Engine Oil Life System on page 5-18. An Emission Control Service. Lubricate chassis components. See footnote #. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter or change indicator (if equipped). If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-20. See footnote (l). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-70 and “Tire Wear Inspection” in At Least Once a Month on page 6-10. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission fluid level and add fluid as needed.

•

• •

•

•

•

•

•

• •

•

•

•

•

•

• • • • • •

6-5

Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.

Service and Miles (Kilometers)

Additional Required Services 75,000

25,000
(41 500)

50,000
(83 000)

(125 000)

100,000
(166 000)

125,000
(207 500)

150,000
(240 000)

•

•

Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Vehicles without a filter restriction indicator: Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-20. Change automatic transmission fluid and filter (severe service). See footnote (h). Change automatic transmission fluid and filter (normal service). Four-wheel drive: Change transfer case fluid. See footnote (g). Inspect evaporative control system. An Emission Control Service. See footnotes † and (k).

6-6

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Additional Required Services (cont’d)

Service and Miles (Kilometers)

Replace spark plugs and inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (m).

25,000
(41 500)

50,000
(83 000)

75,000

(125 000)

100,000
(166 000)

125,000
(207 500)

150,000
(240 000)

•

•

•

Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

# Lubricate the front suspension, ball joints, steering linkage, transmission shift linkage, and parking brake cable guides. Ball joints should not be lubricated unless their temperature is 10°F (-12°C) or higher, or they could be damaged. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc.

6-7

(b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts, signs of wear, or lack of lubrication. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Visually check constant velocity joints, rubber boots, and axle seals for leaks. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance.

(f) Lubricate all key lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, outer liftgate handle pivot points, rear door detent link, roller mechanism, liftgate handle pivot points, latch bolt, fuel door hinge, cargo door hinge, locks, and folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Check vent hose at transfer case for kinks and proper installation. (h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

− In heavy city traffic where the outside temperature

regularly reaches 90°F (32°C) or higher.

− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery

service.

(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 5-25 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap.

6-8

(j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) Inspect system. Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve works properly, if equipped. Replace as needed. (l) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.

Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.

It is important to check your oil regularly

At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-15 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-25 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.

6-9

At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Tires on page 5-59 for further details. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-79. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-70.

At Least Once a Year Starter Switch Check

{CAUTION:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 2-32. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service.

6-10

Automatic Transmission Shift Lock Control System Check

{CAUTION:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See Parking Brake

on page 2-32. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the ignition to RUN, but do

not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position.

The ignition should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.

Contact your GM Goodwrench® dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check

{CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

6-11

(cid:127) (cid:127) Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.

Usage

Fluid/Lubricant

Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-15. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-25. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.

GM Optikleen® Washer Solvent.

GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186).

Engine Oil

Engine Coolant

Hydraulic Brake

System

Windshield

Washer

Power Steering

System

6-12

(cid:127) (cid:127) Usage

Automatic

Transmission

Key Lock Cylinders

Chassis

Lubrication

Front Axle (Four-Wheel

Drive)

Front Axle (All-Wheel

Drive)

Rear Axle

Transfer Case

(All-Wheel Drive with StabiliTrak®)

Fluid/Lubricant

Usage

Fluid/Lubricant

DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 80W-90 Axle Lubricant (GM Part No. U.S. 1052271, in Canada 10950849). SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Specification 9986115. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Specification 9986115. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Specification” on the label.

Automatic

Transfer Case (Four-Wheel

Drive)

Front Axle Propshaft Spline or One-Piece Propshaft

Spline

(Two-Wheel

Drive with Auto.

Trans.)

AUTO-TRAK II Fluid (GM Part No. U.S. 12378508, in Canada 10953626).

Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879, in Canada 10953511) or lubricant meeting requirements of GM 9985830.

Hood Hinges

Outer Tailgate Handle Pivot

Points

Weatherstrip Conditioning

Weatherstrip

Squeaks

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437).

6-13

Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your GM dealer.

Normal Maintenance Replacement Parts

Part

GM Part Number

ACDelco® Part

Number

Engine Air Cleaner /Filter

High Capacity Filter Standard Filter

Oil Filter

4.8L V8; 5.3L V8; 6.0L V8
8.1L V8

Spark Plugs

4.8L V8; 5.3L V8; 6.0L V8
8.1L V8

Wiper Blades

Front – 22 inches (56.0 cm) Rear – 14 inches (35.0 cm)

*A1518C high-capacity air cleaner filter may be substituted.

6-14

25311916
10368768*

88984215
25324052

12571164
12578277

15153642
12494839

A1518C A1519C*

PF46
PF454

41-985
41-983

— —

Engine Drive Belt Routing

V6 Engines

V8 Engines

6-15

Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.

Maintenance Record

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

6-16

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

Maintenance Record (cont’d)

6-17

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

Maintenance Record (cont’d)

6-18

Section 7

Customer Assistance and Information

Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text

Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-8
Vehicle Data Collection and Event

Data Recorders .........................................7-10
Collision Damage Repair ................................7-11

Reporting Safety Defects ................................7-14

Reporting Safety Defects to the

United States Government ..........................7-14

Reporting Safety Defects to the

Canadian Government ................................7-14

Reporting Safety Defects to

General Motors .........................................7-15
Service Publications Ordering Information .........7-15

7-1

Customer Assistance and Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:

STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

7-2

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This is

available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage

(kilometers).

When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:

BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

7-3

Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,

including tips and videos and an electronic version of this owner’s manual (United States only).

(cid:127) Keep track of your vehicle’s service history and

maintenance schedule. Find GM dealers for service nationwide.

(cid:127) Receive special promotions and privileges only

available to members (United States only).

Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)

Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, refer to the addresses below. United States — Customer Assistance

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com 1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA (243-8872) Fax Number: 313-381-0022

7-4

(cid:127) From Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022

From U.S. Virgin Islands:

1-800-496-9994
Fax Number: 313-381-0022

Canada — Customer Assistance

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800

7-5

GM Mobility Reimbursement Program

This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.

7-6

Roadside Assistance Program As the owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Call Chevrolet’s Roadside Assistance at 1-800-CHEV-USA, (1-800-243-8872) 24 hours a day, 365 days a year to speak with a Chevrolet Roadside Assistance representative. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:

Fuel Delivery: Delivery of enough fuel ($5 maximum) for the customer to get to the nearest service station. Lock-out Service (identification required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km).

(cid:127) Emergency Tow: Tow to the nearest dealership

for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow.

(cid:127) (cid:127) Flat Tire Change: Installation of a spare tire will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: No-start occurrences which require a battery jump start will be covered at no charge.

(cid:127) Dealer Locator Service In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home

telephone number. Telephone number of your location. Location of the vehicle.

(cid:127) Model, year, color, and license plate number. (cid:127) Mileage, Vehicle Identification Number (VIN),

and delivery date of the vehicle.

(cid:127) Description of the problem.

While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872), text telephone (TTY) users, call 1-888-889-2438. Chevrolet reserves the right to limit services or reimbursement to an owner or driver when, in Chevrolet’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.

7-7

(cid:127) (cid:127) (cid:127) (cid:127) Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.

7-8

Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement of public transportation expenses may be available, for up to a maximum of five days. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses may be available, up to a five-day maximum. Claim amounts should reflect actual costs and be supported by original receipts.

Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty.

A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

7-9

Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the