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Chevrolet Silverado Owner Manual - 2012


Black plate (1,1)


2012 Chevrolet Silverado Owner Manual M


In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-8
Vehicle Features . . . . . . . . . . . . . 1-29
Performance and


Maintenance . . . . . . . . . . . . . . . . 1-37


Keys, Doors, and


Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Vehicle Security. . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-19
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23


Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-12
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-25
Child Restraints . . . . . . . . . . . . . . 3-45


Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1


Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and


Indicators . . . . . . . . . . . . . . . . . . . 5-12
Information Displays . . . . . . . . . . 5-33
Vehicle Messages . . . . . . . . . . . . 5-43
Vehicle Personalization . . . . . . . 5-52
Universal Remote System . . . . 5-61


Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-8
Lighting Features . . . . . . . . . . . . . 6-10


Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Audio Players . . . . . . . . . . . . . . . . 7-16
Rear Seat Infotainment . . . . . . . 7-40
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-52
Trademarks and License


Agreements . . . . . . . . . . . . . . . . . 7-60


Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-11


Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-27
Engine Exhaust . . . . . . . . . . . . . . 9-37
Automatic Transmission . . . . . . 9-39
Manual Transmission . . . . . . . . . 9-46
Drive Systems . . . . . . . . . . . . . . . . 9-47
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-61
Ride Control Systems . . . . . . . . 9-65
Cruise Control . . . . . . . . . . . . . . . . 9-69
Object Detection Systems . . . . 9-72
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-79
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-86
Conversions and


Add-Ons . . . . . . . . . . . . . . . . . . . 9-119


Chevrolet Silverado Owner Manual - 2012


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2012 Chevrolet Silverado Owner Manual M


Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-20
Vehicle Data Recording and


Privacy. . . . . . . . . . . . . . . . . . . . 13-21


OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional


Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1


Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-3
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-41
Bulb Replacement . . . . . . . . . . 10-43
Electrical System . . . . . . . . . . . . 10-48
Wheels and Tires . . . . . . . . . . . 10-57
Jump Starting . . . . . . . . . . . . . . . 10-96
Towing . . . . . . . . . . . . . . . . . . . . . 10-101
Appearance Care . . . . . . . . . . 10-106


Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application


Services . . . . . . . . . . . . . . . . . . . . 11-9


Additional Maintenance


and Care . . . . . . . . . . . . . . . . . . . 11-10


Recommended Fluids,


Lubricants, and Parts . . . . . . 11-13
Maintenance Records . . . . . . . 11-17


Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2


Chevrolet Silverado Owner Manual - 2012


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Introduction


iii


Canadian Vehicle Owners


Propriétaires Canadiens A French language copy of this manual can be obtained from your dealer or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170


Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. If the vehicle has the Duramax® diesel engine, see the Duramax diesel supplement for additional and specific information on this engine. If the vehicle is a hybrid, see the hybrid supplement for more information. Keep this manual in the vehicle for quick reference.


The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, SILVERADO, and Z71
are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.


Litho in U.S.A. Part No. 20902913 B Second Printing


©2011 General Motors LLC. All Rights Reserved.


Chevrolet Silverado Owner Manual - 2012


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iv


Introduction


Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.


Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. Warning or Caution indicates a hazard that could result in injury or death.


{ WARNING


These mean there is something that could hurt you or other people.


Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.


A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”


Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.


Chevrolet Silverado Owner Manual - 2012


Black plate (5,1)


Introduction


Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 0 : Adjustable Pedals 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or OnStar® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps


. : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure g : Outside Power Foldaway Mirrors O : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor _ : Tow/Haul Mode d : Traction Control/StabiliTrak® M : Windshield Washer Fluid


Chevrolet Silverado Owner Manual - 2012


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vi


Introduction


2 NOTES


Chevrolet Silverado Owner Manual - 2012


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In Brief


1-1


In Brief


Instrument Panel


Instrument Panel (Base/Uplevel


Version) . . . . . . . . . . . . . . . . . . . . . 1-2


Instrument Panel (Premium


Version) . . . . . . . . . . . . . . . . . . . . . 1-6


Initial Drive Information


Initial Drive Information . . . . . . . . 1-8
Remote Keyless Entry (RKE)


System . . . . . . . . . . . . . . . . . . . . . . 1-8
Remote Vehicle Start . . . . . . . . . 1-9
Door Locks . . . . . . . . . . . . . . . . . . . 1-9
Windows . . . . . . . . . . . . . . . . . . . . . 1-10
Seat Adjustment . . . . . . . . . . . . . 1-12
Memory Features . . . . . . . . . . . . 1-14
Heated and Ventilated


Seats . . . . . . . . . . . . . . . . . . . . . . . 1-16


Head Restraint


Adjustment . . . . . . . . . . . . . . . . . 1-16


Safety Belts . . . . . . . . . . . . . . . . . . 1-17
Passenger Sensing


System . . . . . . . . . . . . . . . . . . . . . 1-17
Mirror Adjustment . . . . . . . . . . . . 1-18
Steering Wheel


Adjustment . . . . . . . . . . . . . . . . . 1-21


Throttle and Brake Pedal


Adjustment . . . . . . . . . . . . . . . . . 1-21
Interior Lighting . . . . . . . . . . . . . . 1-21
Exterior Lighting . . . . . . . . . . . . . 1-22
Windshield Wiper/Washer . . . . 1-23
Climate Controls . . . . . . . . . . . . . 1-24
Transmission . . . . . . . . . . . . . . . . 1-26
Four-Wheel Drive . . . . . . . . . . . . 1-27


Vehicle Features


Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-29
Satellite Radio . . . . . . . . . . . . . . . 1-30
Portable Audio Devices . . . . . . 1-31
Bluetooth® . . . . . . . . . . . . . . . . . . . 1-31
Steering Wheel Controls . . . . . 1-31


Cruise Control . . . . . . . . . . . . . . . 1-32
Navigation System . . . . . . . . . . . 1-32
Driver Information


Center (DIC) . . . . . . . . . . . . . . . 1-33


Rear Vision


Camera (RVC) . . . . . . . . . . . . . 1-34
Ultrasonic Parking Assist . . . . 1-34
Power Outlets . . . . . . . . . . . . . . . 1-34
Universal Remote System . . . 1-35
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-35
Performance and Maintenance StabiliTrak® System . . . . . . . . . 1-37
Tire Pressure Monitor . . . . . . . . 1-38
Engine Oil Life System . . . . . . 1-38
Fuel E85 (85% Ethanol) . . . . . 1-39
Driving for Better Fuel


Economy . . . . . . . . . . . . . . . . . . . 1-39


Roadside Assistance


Program . . . . . . . . . . . . . . . . . . . . 1-40
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-40


Chevrolet Silverado Owner Manual - 2012


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1-2


In Brief


Instrument Panel


Instrument Panel (Base/Uplevel Version)


Chevrolet Silverado Owner Manual - 2012


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A. Air Vents on page 8‑11. B. Turn and Lane‐Change Lever.


See Turn and Lane-Change Signals on page 6‑6. Windshield Wiper/Washer on page 5‑5.


C. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑33.


D. Hazard Warning Flashers on


E.


page 6‑5 (Out of View). Instrument Cluster on page 5‑13.


F. Shift Lever. See Automatic Transmission on page 9‑39. Tow/Haul Selector Button (If Equipped). See Tow/Haul Mode on page 9‑44. Range Selection Mode (Allison Transmission and Hydra-Matic® 6‐Speed Button) (If Equipped). See Manual Mode on page 9‑43. Infotainment on page 7‑1. Instrument Panel Storage on page 4‑1.


G. H.


In Brief


1-3


I.


Integrated Trailer Brake Controller (If Equipped). See Trailer Towing on page 9‑90.


J. Exterior Lamp Controls on


page 6‑1.


K. Data Link Connector (DLC)


(Out of View). See Malfunction Indicator Lamp on page 5‑25. L. Hood Release. See Hood on


page 10‑5.


M. Parking Brake on page 9‑63.


Chevrolet Silverado Owner Manual - 2012


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1-4


In Brief


N. Dome Lamps on page 6‑9.


Fog Lamps on page 6‑7
(If Equipped).


O. Cruise Control on page 9‑69. P. Steering Wheel Adjustment on


page 5‑2.


Q. Horn on page 5‑5. R. Steering Wheel Controls on


page 5‑3 (If Equipped).


S. Automatic Transfer Case


Control (If Equipped). See Four-Wheel Drive on page 10‑33.


T. Ashtray (If Equipped). See Ashtrays on page 5‑12 and Cigarette Lighter on page 5‑11.


U. StabiliTrak® System on


page 9‑65 (If Equipped). Ultrasonic Parking Assist on page 9‑72 (If Equipped). Pedal Adjust Button (If Equipped). See Adjustable Throttle and Brake Pedal on page 9‑27. Exhaust Brake (If Equipped). See “Brakes” in the Duramax diesel supplement.


V. Power Outlets on page 5‑10. W. Climate Control Systems (with Air Conditioning) on page 8‑1 or Climate Control Systems (with Heater Only) on page 8‑4 (If Equipped). Dual Automatic Climate Control System on page 8‑5
(If Equipped).


X. Power Take Off (PTO) Control (If Equipped). See Power Take Off (PTO) in the Duramax diesel supplement.


Y. Passenger Airbag Off Control


(If Equipped). See Airbag On-Off Switch on page 3‑33.


Chevrolet Silverado Owner Manual - 2012


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2 NOTES


In Brief


1-5


Chevrolet Silverado Owner Manual - 2012


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1-6


In Brief


Instrument Panel (Premium Version)


Chevrolet Silverado Owner Manual - 2012


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A. Air Vents on page 8‑11. B. Turn and Lane‐Change Lever.


See Turn and Lane-Change Signals on page 6‑6. Windshield Wiper/Washer on page 5‑5. Instrument Cluster on page 5‑13.


C.


D. Hazard Warning Flashers on


page 6‑5 (Out of View).


E. Shift Lever. See Automatic Transmission on page 9‑39. Range Selection Mode (If Equipped). See Manual Mode on page 9‑43.


F. Tow/Haul Mode on page 9‑44


(If Equipped).


G. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑33.


H. I.


J.


Infotainment on page 7‑1. Exterior Lamp Controls on page 6‑1. Integrated Trailer Brake Controller (If Equipped). See Trailer Towing on page 9‑90.


K. Dome Lamps on page 6‑9. L. Automatic Transfer Case


Control (If Equipped). See Four-Wheel Drive on page 10‑33.


M. Data Link Connector (DLC)


(Out of View). See Malfunction Indicator Lamp on page 5‑25. N. Hood Release. See Hood on


page 10‑5.


O. Parking Brake on page 9‑63. P. Cruise Control on page 9‑69. Q. Steering Wheel Adjustment on


page 5‑2.


In Brief


1-7


R. Horn on page 5‑5. S. Steering Wheel Controls on


page 5‑3.


T. Climate Control Systems (with Air Conditioning) on page 8‑1 or Climate Control Systems (with Heater Only) on page 8‑4
(If Equipped). Dual Automatic Climate Control System on page 8‑5
(If Equipped).


U. Power Outlets on page 5‑10.


Cigarette Lighter (If Equipped). See Ashtrays on page 5‑12 and Cigarette Lighter on page 5‑11.


Chevrolet Silverado Owner Manual - 2012


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1-8


In Brief


V. StabiliTrak® System on


page 9‑65 (If Equipped). Pedal Adjust Button (If Equipped). See Adjustable Throttle and Brake Pedal on page 9‑27. Ultrasonic Parking Assist on page 9‑72 (If Equipped). Exhaust Brake (If Equipped). See “Brakes” in the Duramax diesel supplement.


W. Passenger Airbag Off Control


(If Equipped). See Airbag On-Off Switch on page 3‑33.


Initial Drive Information This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can be found later in this owner manual.


Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle.


K : Press to unlock the driver door. Press K again within three seconds to unlock all remaining doors.


Chevrolet Silverado Owner Manual - 2012


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In Brief


1-9


Q : Press to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization (With DIC Buttons) on page 5‑52. L : Press and release to locate the vehicle. Press L and hold for more than two seconds to sound the panic alarm. Press L again to cancel the panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.


Remote Vehicle Start With this feature the engine can be started from outside of the vehicle. Starting the Vehicle 1. Aim the RKE transmitter at the


vehicle.


2. Press and release Q. 3.


Immediately after completing Step 2, press and hold / until the turn signal lamps flash.


When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.


Canceling a Remote Start To cancel a remote start: . Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off. Turn on the hazard warning flashers. Turn the ignition on and then back off.


See Remote Vehicle Start on page 2‑5.


Door Locks There are several ways to lock and unlock the vehicle. From outside, use the Remote Keyless Entry (RKE) transmitter or the key in the driver door. From inside, use the power door locks or the manual door locks. To lock or unlock the door with the manual locks, push down or pull up on the manual lock knob.


Chevrolet Silverado Owner Manual - 2012


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1-10


In Brief


Power Door Locks


Windows


Manual Windows Turn the hand crank on each door to manually raise or lower the manual windows.


Crew Cab Premium Trim Shown,


Up-Level Similar


Base Trim


For vehicles with power door locks: Q : Press to lock the doors. K : Press to unlock the doors. See Door Locks on page 2‑8 and Power Door Locks on page 2‑9 for more information.


Chevrolet Silverado Owner Manual - 2012


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Power Windows


For more information, see: . Windows on page 2‑20. . Power Windows on page 2‑21. Power Sliding Rear Window


In Brief


1-11


See Retained Accessory Power (RAP) on page 9‑32
. Push the switch to open the


window.


. Pull the switch to close the


window.


The power sliding rear window cannot be operated manually.


Crew Cab Premium Trim Shown,


Others Models Similar The driver door has a switch to control all windows. Each passenger door has a switch to control that window. The power windows work when the ignition is in ON/RUN or ACC/ACCESSORY, or Retained Accessory Power (RAP). See Retained Accessory Power (RAP) on page 9‑32. Press the switch to lower the window. Pull the switch up to raise it.


If equipped, the power sliding rear window works when the ignition has been turned to ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active.


Chevrolet Silverado Owner Manual - 2012


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1-12


In Brief


Seat Adjustment


Manual Seats


Power Seats


See Power Seat Adjustment on page 3‑5. Lumbar Adjustment


Manual Lumbar


To adjust the seat: 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and release the bar.


3. Try to move the seat back and


forth to be sure the seat is locked in place.


See Seat Adjustment on page 3‑3.


To adjust a power seat, if equipped: . Move the seat forward or


rearward by sliding the control forward or rearward. If available, raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down. If available, raise or lower the entire seat by moving the entire control up or down.


If equipped, increase or decrease manual lumbar support by turning the knob forward or rearward. See Lumbar Adjustment on page 3‑6.


Chevrolet Silverado Owner Manual - 2012


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Power Lumbar


. On vehicles with four-way


lumbar, press and hold the front or rear of the control to increase or decrease lumbar support. To raise or lower the height of the support, press and hold the top or bottom of the control. See Lumbar Adjustment on page 3‑6.


To adjust the power lumbar support, if equipped: . On vehicles with two-way


lumbar, press and hold the top or bottom of the control to increase or decrease lumbar support.


In Brief


1-13


Reclining Seatbacks


Manual Reclining Seatbacks


To recline a manual seatback: 1. Lift the lever. 2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.


3. Push and pull on the seatback to


make sure it is locked.


Chevrolet Silverado Owner Manual - 2012


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Power Reclining Seatbacks


Memory Features


1-14


In Brief


To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.


2. Push and pull on the seatback to


make sure it is locked.


See Reclining Seatbacks on page 3‑7.


To adjust a power seatback, if equipped:


Tilt the top of the control rearward to recline. Tilt the top of the control forward to raise.


See Reclining Seatbacks on page 3‑7.


On vehicles with the memory feature, the controls on the driver door are used to program and recall memory settings for the driver seat, outside mirrors, and the adjustable throttle and brake pedals, if equipped.


Chevrolet Silverado Owner Manual - 2012


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In Brief


1-15


To recall, press and release “1” or “2.” The vehicle must be in P (Park). A single beep will sound. The seat, outside mirrors, and adjustable throttle and brake pedals, if equipped, will move to the position previously stored for the identified driver. See Memory Seats on page 3‑8 and Vehicle Personalization (With DIC Buttons) on page 5‑52.


Easy Exit Driver Seat This feature can move the seat rearward to allow extra room to exit the vehicle. B : Press to recall the easy exit seat position. The vehicle must be in P (Park). See Memory Seats on page 3‑8 and Vehicle Personalization (With DIC Buttons) on page 5‑52.


Storing Memory Positions To save into memory: 1. Adjust the driver seat and


seatback recliner, both outside mirrors, and the throttle and brake pedals, if equipped. See Power Mirrors on page 2‑17
and Adjustable Throttle and Brake Pedal on page 9‑27. Not all mirrors and adjustable throttle and brake pedals will have the ability to save and recall their positions.


2. Press and hold “1” until


two beeps sound.


3. Repeat for a second driver


position using “2.”


Chevrolet Silverado Owner Manual - 2012


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1-16


In Brief


Heated and Ventilated Seats


Heated and Cooled Seat Buttons


Shown, Heated Seat Buttons


Similar


If available, the buttons are on the front doors. To operate, the ignition must be in ON/RUN.


If available, press to cool


H : the seat. I : Press to heat the seatback only. J : Press to heat the seat and seatback. Press the button once for the highest setting. With each press of the button, the seat will change to the next lower setting, and then to the off setting. The lights indicate three for the highest setting and one for the lowest. See Heated and Ventilated Front Seats on page 3‑10.


Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position. See Head Restraints on page 3‑2
and Seat Adjustment on page 3‑3.


Chevrolet Silverado Owner Manual - 2012


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Passenger Sensing System The passenger sensing system, if equipped, turns off the front outboard passenger frontal airbag under certain conditions. No other airbag is affected by the passenger sensing system. If the vehicle has one of the indicators pictured in the following illustrations, then the vehicle has a passenger sensing system for the right front passenger position unless there is an airbag off switch located in the glove box. If there is an airbag off switch, the vehicle does not have a passenger sensing system. See Airbag On-Off Switch on page 3‑33 for more information.


In Brief


1-17


The passenger airbag status indicator will be visible on the overhead console when the vehicle is started.


United States


Canada and Mexico


See Passenger Sensing System on page 3‑37 for important information.


Safety Belts


Refer to the following sections for important information on how to use safety belts properly. . Safety Belts on page 3‑14. . How to Wear Safety Belts


Properly on page 3‑15. Lap-Shoulder Belt on page 3‑17. Lower Anchors and Tethers for Children (LATCH System) on page 3‑54.


Chevrolet Silverado Owner Manual - 2012


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1-18


In Brief


Mirror Adjustment Using hood-mounted air deflectors and add-on convex mirror attachments could decrease mirror performance.


Exterior Mirrors


Power Mirrors


Crew Cab Premium Trim with Power Folding Mirrors Shown,


Up-Level Similar


1. Press (A) or (B) to select the


driver or passenger side mirror. 2. Press the arrows on the control


pad to move the mirror up, down, right, or left.


3. Adjust each outside mirror so


that a little of the vehicle and the area behind it can be seen.


4. Press either (A) or (B) again to


deselect the mirror.


See Power Mirrors on page 2‑17. If the vehicle has power folding mirrors: 1. Press (C) to fold the mirrors out


to the driving position.


2. Press (D) to fold the mirrors in to


the folded position.


See Folding Mirrors on page 2‑18. The mirrors may also include a memory function that works with the memory seats. See Memory Seats on page 3‑8 for more information.


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See Power Mirrors on page 2‑17. Keep the selector switch in the center position when not adjusting either outside mirror.


Manual Mirrors If the vehicle has manual mirrors, they can be adjusted by moving the mirror up and down or left to right to see a little of the side of the vehicle, and have a clear view behind the vehicle.


Manual Folding Mirrors If the vehicle has manual folding mirrors, push the mirror toward the vehicle. Push the mirror outward, to return to its original position. Manually fold the mirrors inward to prevent damage when going through an automatic car wash. See Folding Mirrors on page 2‑18.


In Brief


1-19


Trailer-Tow Mirrors If the vehicle has towing mirrors, they can be adjusted for a clearer view of the objects behind you. Manually pull out the mirror head to extend it for better visibility when towing a trailer. See Trailer-Tow Mirrors on page 2‑16.


Heated Mirrors For vehicle with heated mirrors: Press 1 to heat the mirrors. If the vehicle has a towing mirror, only the upper glass of the mirror is heated. The lower convex part of the towing mirrors is not heated. See “Rear Window Defogger” under Climate Control Systems (with Air Conditioning) on page 8‑1 or Climate Control Systems (with Heater Only) on page 8‑4 or Dual Automatic Climate Control System on page 8‑5 for more information.


Crew Cab Up-Level Trim without


Power Folding Mirrors


1. Move the selector switch located


above the four-way control pad to the left or right to choose either the driver side or passenger side mirror.


2. Press one of the four arrows located on the control pad to move the mirror in the desired direction.


3. Adjust each outside mirror so


that a little of the vehicle and the area behind it can be seen.


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In Brief


Park Tilt Mirrors If the vehicle has the memory package, the exterior mirrors tilt to a preselected position when the vehicle is in R (Reverse). This feature lets the driver view the curb when parallel parking. The mirrors return to the original position when the vehicle is shifted out of R (Reverse), or the ignition is turned off or to OFF/LOCK. This feature can be programed through the Driver Information Center (DIC). See Vehicle Personalization (With DIC Buttons) on page 5‑52 for more information.


Interior Mirror


Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle.


Manual Rearview Mirror For vehicles with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. See Manual Rearview Mirror on page 2‑19.


Automatic Dimming Rearview Mirror For vehicles with an automatic dimming rearview mirror. The mirror will automatically reduce the glare from the headlamps from behind. The dimming feature comes on when the vehicle is started. See Automatic Dimming Rearview Mirror on page 2‑20.


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In Brief


1-21


Interior Lighting


Dome Lamps The dome lamps are located in the overhead console. They come on when any door is opened and turn off after all the doors are closed. Turn the instrument panel brightness knob located below the dome lamp override button, clockwise to the farthest position to manually turn on the dome lamps. The dome lamps remain on until the knob is turned counterclockwise.


Steering Wheel Adjustment


Throttle and Brake Pedal Adjustment On vehicles with this feature, you can change the position of the throttle and brake pedals.


The control used to adjust the pedals is located on the instrument panel below the climate control system. Press the bottom of the control to move the pedals closer to your body. Press the top of the control to move the pedals away. See Adjustable Throttle and Brake Pedal on page 9‑27.


The tilt lever is located on the lower left side of the steering column. To adjust the steering wheel: 1. Hold the steering wheel and pull


the lever.


2. Move the steering wheel up


or down.


3. Release the lever to lock the


wheel in place.


Do not adjust the steering wheel while driving.


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In Brief


Dome Lamp Override The dome lamp override button is located next to the exterior lamps control.


k : Press the button in and the dome lamps remain off when a door is opened. Press the button again to return it to the extended position so that the dome lamps come on when a door is opened.


Reading Lamps For vehicles with reading lamps in the overhead console, press the button located next to the lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted. For more information about interior lamps, see: . Dome Lamps on page 6‑9. . Reading Lamps on page 6‑9. Instrument Panel Illumination Control on page 6‑8.


Exterior Lighting


The exterior lamps control is located on the instrument panel to the left of the steering wheel. O : Turns off the automatic headlamps and Daytime Running Lamps (DRL). Turn the headlamp control to the off position again to turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position will only work when the vehicle is shifted into P (Park).


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AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps. ; : Turns on the parking lamps, taillamps, instrument panel lights, and license plate lamps. 5 : Turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps. For more information, see: . Exterior Lamp Controls on


page 6‑1.


. Daytime Running Lamps (DRL)


on page 6‑3. Fog Lamps on page 6‑7.


Windshield Wiper/Washer


The front wiper control is located on the turn and lane‐change lever. The windshield wipers are controlled by turning the band with z on it. 8 : For a single wipe, turn to 8 , then release. For several wipes, hold the band on 8 longer. 9 : Turns the windshield wipers off.


In Brief


1-23


6 : Turn the band up for more frequent wipes or down for less frequent wipes. 6 : Slow wipes. ? : Fast wipes. L : Push the paddle at the top of the lever to spray washer fluid on the windshield. See Windshield Wiper/Washer on page 5‑5.


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In Brief


Climate Controls


These systems control the heating, cooling, and ventilation. Climate Control System (With Air Conditioning)


A. Fan Control B. Temperature Control C. Air Delivery Mode Control D. Air Conditioning


E. Outside Air F. Air Recirculation G. Rear Window Defogger


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Climate Control System (With Heater Only)


In Brief


1-25


A. Fan Control B. Temperature Control C. Air Delivery Mode Control


See Climate Control Systems (with Air Conditioning) on page 8‑1
or Climate Control Systems (with Heater Only) on page 8‑4.


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1-26


In Brief


Dual Automatic Climate Control System


A. Driver and Passenger Temperature Controls


B. Fan Control C. AUTO D. Defrost E. Air Recirculation F. Outside Air G. Air Delivery Mode Control


Power Button


H. Display I. J. Rear Window Defogger K. Air Conditioning L. PASS (Passenger) See Dual Automatic Climate Control System on page 8‑5.


Transmission


Range Selection Mode


The Range Selection Mode switch, if equipped, is located on the shift lever. To enable the Range Selection feature: 1. Move the column shift lever to


the M (Manual) position. The current range will appear next to the M. This is the highest attainable range with all lower gears accessible. As an example, when 5 (Fifth) gear is selected, 1 (First) through 5 (Fifth) gears are available.


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2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions. See Manual Mode on page 9‑43.


While using Range Selection Mode, cruise control and the Tow/Haul mode can be used. Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9‑44.


Four-Wheel Drive If the vehicle has Four-Wheel Drive, you can send the engine's driving power to all four wheels for extra traction. Transfer Case Buttons The vehicle will have one of these three styles of transfer case controls. Use these controls to shift into and out of the different Four-Wheel Drive modes.


In Brief


1-27


Manual Transfer Case


This transfer case shift lever is on the floor to the right of the driver.


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In Brief


Electronic Transfer Case


Automatic Transfer Case


This transfer case knob is located next to the steering column.


This transfer case knob is located next to the steering column. Each transfer case design offers different drive options. The list below describes the different drive options that may be available. 2 m (Two-Wheel-Drive High): This setting is used for driving in most street and highway situations.


AUTO (Automatic Four-Wheel Drive): This setting is ideal for use when road surface traction conditions are variable. 4 m (Four-Wheel High): Use the Four-Wheel-Drive High position when extra traction is needed, such as on snowy or icy roads or in most off-road situations. N (Neutral): Shift the transfer case to Neutral only when towing the vehicle. See Recreational Vehicle Towing on page 10‑101 or Trailer Towing on page 9‑90. 4 n (Four-Wheel-Drive Low): This setting sends maximum power to all four wheels. You might choose Four-Wheel-Drive Low if you are driving off-road in deep sand, deep mud, deep snow, and while climbing or descending steep hills. See Four-Wheel Drive on page 9‑47.


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Vehicle Features Radio(s)


Radio with USB, CD, and DVD (MP3)


O : Press to turn the system on and off. Turn to increase or decrease the volume.


BAND: Press to choose between FM, AM, or XM™, if equipped. f : Select radio stations.


In Brief


1-29


© SEEK or ¨ SEEK: Seek or scan stations. 4 : Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS or XM station; or CD, MP3, or WMA song. If information is available during XM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “NO INFO” displays. For more information about these and other radio features, see Operation on page 7‑3. For vehicles with a Rear Seat Entertainment System (RSE) and Rear Seat Audio System (RSA), see Rear Seat Entertainment (RSE) System on page 7‑40 and Rear Seat Audio (RSA) System on page 7‑50 for more information.


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In Brief


Storing Radio Stations A maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM, FM, or XM stations. For more information, see “Storing Radio Stations” in AM-FM Radio on page 7‑9.


Setting the Clock To set the time and date: 1. Turn the ignition key to ACC/


ACCESSORY or ON/RUN, then press O , to turn the radio on. 2. Press H to display HR, MIN,


MM, DD, and YYYY (hour, minute, month, day, and year).


3. Press the softkey located under


any one of the labels to be changed.


4. To increase or decrease the time


or date, turn f clockwise or counter‐clockwise.


For detailed instructions on setting the clock for the vehicle's specific audio system, see Clock on page 5‑8.


Satellite Radio XM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. XM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. A fee is required to receive the XM service. For more information, refer to: . www.xmradio.com or call


1-800-929-2100 (U.S.) . www.xmradio.ca or call


1-877-438-9677 (Canada)


See Satellite Radio on page 7‑11.


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Portable Audio Devices This vehicle may have an auxiliary input located on the radio faceplate and a USB port located in the center console or on the instrument panel. External devices such as an iPod®, laptop computer, MP3 player, CD changer, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system. See “Using the Auxiliary Input Jack” and “Using the USB Port” in Auxiliary Devices on page 7‑35.


Bluetooth® For vehicles with a Bluetooth system, it allows users with a Bluetooth‐enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls. The Bluetooth‐enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, visit www.gm.com/bluetooth. For more information, see Bluetooth on page 7‑52.


In Brief


1-31


Steering Wheel Controls


If available, some audio controls can be adjusted at the steering wheel. w : Press to go to the next favorite radio station, track on a CD, or folder on an iPod® or USB device. c / x : Press to go to the previous favorite radio station, track on a CD, or folder on an iPod® or USB device. Press to reject an incoming call, or to end a call.


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In Brief


b / g : Press to silence the vehicle speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with OnStar® or Bluetooth systems, if equipped.


+ e : Press to increase volume.


− e : Press to decrease volume.


SRCE: Press to switch between the radio and CD, and for equipped vehicles, the DVD, front auxiliary, and rear auxiliary. ¨ : Press to seek the next radio station, the next track or chapter while sourced to the CD or DVD slot, or to select tracks and folders on an iPod or USB device. For more information, see Steering Wheel Controls on page 5‑3.


Cruise Control


T : Press to turn the system on or off. The indicator light is on when cruise control is on and turns off when cruise control is off. + RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. SET −: Press to set the speed and activate cruise control or make the vehicle decelerate.


[ : Press to disengage cruise control without erasing the set speed from memory. See Cruise Control on page 9‑69.


Navigation System If the vehicle has a navigation system, there is a separate navigation system manual that includes information on the radio, audio players, and navigation system. The navigation system provides detailed maps of most major freeways and roads. After a destination has been set, the system provides turn-by-turn instructions for reaching the destination. In addition, the system can help locate a variety of points of interest (POIs), such as banks, airports, restaurants, and more. See the navigation system manual for more information.


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3 : Press to display the odometer, trip odometer, fuel range, average economy, fuel used, timer, instantaneous economy and Active Fuel Management™ indicator, and transmission temperature. The compass and outside air temperature will also be shown in the display. The temperature will be shown in °C or °F depending on the units selected. T : Press to display the oil life, units, tire pressure readings for vehicles with the Tire Pressure Monitor System (TPMS), trailer brake gain and output information for vehicles with the Integrated Trailer Brake Control (ITBC) system, engine hours, compass zone setting, and compass recalibration. U : Press to customize the feature settings on your vehicle. See Vehicle Personalization (With DIC Buttons) on page 5‑52 for more information.


In Brief


1-33


V : Press to set or reset certain functions and to turn off or acknowledge messages on the DIC. For more information, see Driver Information Center (DIC) on page 5‑33. Vehicle Customization Some vehicle features can be programmed by using the DIC buttons next to the steering wheel. These features include:


Language


. Door Lock and Unlock Settings . RKE Lock and Unlock Feedback


Lighting


. Chime Volume . Memory Features See Vehicle Personalization (With DIC Buttons) on page 5‑52.


Driver Information Center (DIC) The DIC display is located at the bottom of the instrument panel cluster. It shows the status of many vehicle systems and enables access to the personalization menu.


The DIC buttons are located on the instrument panel, next to the steering wheel. Some vehicles do not have the buttons shown, however some of the menus can be viewed by using the trip odometer reset stem.


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In Brief


Rear Vision Camera (RVC) If available, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into R (Reverse). This is displayed on the inside rearview mirror or the navigation screen, if equipped. To clean the camera lens, located in the bezel of the tailgate handle, rinse it with water and wipe it with a soft cloth. For more information, see Rear Vision Camera (RVC) on page 9‑74.


Ultrasonic Parking Assist If available, Ultrasonic Rear Parking Assist (URPA) system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). URPA uses audible beeps to provide distance and system information. Keep the sensors on the vehicle's rear bumper clean to ensure proper operation. See Ultrasonic Parking Assist on page 9‑72.


Power Outlets Accessory power outlets can be used to plug in electrical equipment, such as a cell phone, MP3
player, etc. The vehicle may have two accessory power outlets located below the climate control system, or may have one accessory power outlet and one cigarette lighter. The cigarette lighter is designed to fit only in the receptacle closest to the driver. There may be another accessory power outlet in the rear cargo area. If the vehicle has a floor console, there is an accessory power outlet inside the storage bin and one on the rear of the floor console. The accessory power outlets are powered, even when the ignition is in LOCK/OFF. Continuing to use power outlets while the ignition is in LOCK/OFF may cause the vehicle's battery to run down. See Power Outlets on page 5‑10.


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Universal Remote System


Sunroof


Extended Cab


Vehicles with the Universal Remote System will have these buttons located in the headliner. This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices. Read the instructions completely before attempting to program the transmitter. Because of the steps involved, it may be helpful to have another person assist with programming the transmitter. See Universal Remote System on page 5‑61.


On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN or the Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9‑32 for more information.


In Brief


1-35


Vent: From the closed position, press and hold the rear of the switch to vent the sunroof. To close the sunroof, press and hold the front of the switch. Open: From the vent position, the sunroof can be fully opened either manually or by using the express-open feature. To open manually, press the rear of the switch to the first detent and hold until the sunroof has reached the desired position. To open using express-open, press the rear of the switch to the second detent and release. The sunroof will move to the full open position. To stop the sunroof partway, press the switch a second time.


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Crew Cab


1-36


In Brief


Close: From the vent, or open position, press and hold the front of the switch to close the sunroof. The sunroof also has a roller sunshade that can be used to block the rays of the sun. To open the sunshade, press and unlatch it, and roll it back. To close, pull it forward and latch it into the closed position. See Sunroof (Crew Cab) on page 2‑24 or Sunroof (Extended Cab) on page 2‑23.


A. Open or Close B. Vent On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN or the Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9‑32 for more information.


Vent: From the closed position, press the rear of the passenger side switch (B) to vent the sunroof. Manual-Open/Manual-Close: To open the sunroof, press and hold the rear of the driver side switch (A) until the sunroof reaches the desired position. Press and hold the front of the driver side switch to close it. Express-Open/Express-Close: To express-open the sunroof, fully press and release the rear of the driver side switch (A) until the sunroof reaches the desired position. To express-close the sunroof, fully press and release the front of the driver side switch. Press the switch again to stop it.


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In Brief


1-37


To turn off both traction control and StabiliTrak, press and hold g until g illuminates and the appropriate DIC message displays. See Ride Control System Messages on page 5‑48.


. Press and release g again to


turn on both systems. For more information, see StabiliTrak® System on page 9‑65.


When the sunroof is opened, an air deflector will automatically raise. The air deflector will retract when the sunroof is closed. The sunroof also has a sunshade that you can pull forward to block the rays of the sun. The sunshade must be opened and closed manually. If an object is in the path of the sunroof while it is closing, the anti-pinch feature will detect the object and stop the sunroof. See Sunroof (Crew Cab) on page 2‑24 or Sunroof (Extended Cab) on page 2‑23.


Performance and Maintenance


StabiliTrak® System If equipped, the vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is started.


To turn off traction control, press and release g on the instrument panel. The appropriate DIC message displays. See Ride Control System Messages on page 5‑48.


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In Brief


Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS).


The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑17. The warning light will remain on until the tire pressure is corrected.


During cooler conditions, the low tire pressure warning light may appear when the vehicle is first started and then turn off. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not replace normal monthly tire maintenance. It is the driver’s responsibility to maintain correct tire pressures. See Tire Pressure Monitor System on page 10‑67.


Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and, on most vehicles, displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.


Resetting the Oil Life System To reset the Engine Oil Life System on most vehicles: 1. Display OIL LIFE REMAINING on the DIC. If the vehicle does not have DIC buttons, the vehicle must be in P (Park) to access this display.


2. Press and hold the SET/RESET


button on the DIC, or the trip odometer reset stem if the vehicle does not have DIC buttons, for more than five seconds. The oil life will change to 100%.


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In Brief


1-39


. Always follow posted speed


limits or drive more slowly when conditions require.


. Keep vehicle tires properly


inflated.


. Combine several trips into a


single trip.


. Replace the vehicle's tires with


the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance.


Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . Avoid fast starts and accelerate


smoothly.


. Brake gradually and avoid


abrupt stops.


. Avoid idling the engine for long


periods of time.


. When road and weather


conditions are appropriate, use cruise control.


On all vehicles, the Engine Oil Life System can be reset as follows: 1. Turn the ignition to ON/RUN with


the engine off.


2. Fully press the accelerator pedal


slowly three times within five seconds.


3. Display OIL LIFE REMAINING


on the DIC. If the display shows 100%, the system is reset. See Engine Oil Life System on page 10‑10.


Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol) on page 9‑83. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑80.


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In Brief


Roadside Assistance Program U.S.: 1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet, you are automatically enrolled in the Roadside Assistance program. See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑11.


Roadside Assistance and OnStar (U.S. and Canada) If you have an active OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact location to get the help you need.


Online Owner Center (U.S. and Canada) The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.


Sign up today at: U.S.: chevrolet.com (click on “Owners,” then “Manage My Chevrolet/Owners Login”) Canada: chevroletowner.ca


OnStar® If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 14‑1.


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Keys, Doors, and Windows


Keys and Locks


Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)


System . . . . . . . . . . . . . . . . . . . . . . 2-2


Remote Keyless Entry (RKE)

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