1997 Chevrolet Monte Carlo Owners Manual

Maintenance Record

.?-48

Maintenance Record

SERVICED BY

MAINTENANCE PERFORMED

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I

Maintenance Record

Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

8-2 8-4

8-5 8-7 8-8 8-9

Customer Satisfaction Procedure Customer Assistance for Text Telephone ('M'Y) Users ChevroletIGeo Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program

8- 10 8- 10

8-11

8-11 8-11

Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada

8-1

Customer Satisfaction Procedure

II

Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the General Manager.

8-2

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate: 0 In Mexico: (525) 625-3256

In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish)

0 In the U.S. Virgin Islands: 1-800-496-9994 0 In the Dominican Republic: 1-800-75 1-4 135

(English) or 1-800-751-4136 (Spanish)

0 In the Bahamas: 1-800-389-0009

In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0 122 In all other Caribbean countries: (809) 763-1 3 15 In other overseas locations, call GM International Product Center in Canada at: (905) 644-41 12.

Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. Whm contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.)

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Your name, address, home and business

telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

0 Dealership name and location 0 Vehicle delivery date and present mileage 0 Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

In Canada, write to:

General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7

ChevroletlGeo Roadside Assistance Program

To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet/Geo Roadside Assistance Center. As the owner of a 1997 Chevrolet/Geo, membership in Roadside Assistance is free.

Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1-800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy" Care:

Toll-free number, 1 -800-CHEV-USA Free towing for warranty repairs Basic over-the-phone technical advice Available dealer services at reasonable costs (ie., wrecker services, locksmithkey service, glass repair, etc.)

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ROADSIDE Courtesy" Cure PROVIDES:

Roadside Basic Care services (as outlined above) Plus:

0 FREE Non-Warranty Towing (to the closest dealer

from a legal roadway)

0 FREE Locksmith/Key Service (when keys are lost

on the road or locked inside)

0 FREE Flat Tire Service (spare installed on the road)

FREE Jump Start (at home or on the road)

0 FREE Fuel Delivery ($5 of fuel delivered on

the road)

Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1997 Chevrolet/Geo passenger car and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Cure is available to Retail and Retail Lease Customers operating 1997 and newer Chevrolet/Geo vehicles for a period of 3 years/36,000 miles (60 0o0 km), whichever occurs first. All Courtesy Cure services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Cure and Courtesy Cure at any time.

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Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

For complete program details, see your ChevroletlGeo dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor: Vehicle Identification Number (VIN) License plate number

0 Vehicle color 0 Vehicle location

Telephone number where you can be reached

0 Vehicle mileage 0 Description of problem

Courtesy Wansportation Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1997 Chevrolet/Geo passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:

One way shuttle ride for any warranty repair completed during the same day. Up to $30 maximum daily vehicle rental allowance for any overnight warranty repair up to five days, OR Up to $30 maximum daily cab, bus or other transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR Up to $10 daily fuel allowance for rides provided by another person (i.e., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your Chevrolet/Geo dealer service management. Claim amounts should reflect all actual costs.

0 Chevrolet/Geo Courtesy Transportation is not part of the Bumper to Bumper New Vehicle Limited Warranty. Chevrolet/Geo reserves the right to make any changes or discontinue Courtesy Transportation at any time without notification. For additional program details, contact your Chevrolet/Geo dealer.

Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. In Canada, please consult your GM dealer for information on Courtesy Transportation.

GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.

BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5 100

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.

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We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario K1G 352

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020 or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, Michigan 48007-7047

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Ordering Service and Owner Publications in Canada Service manuals, service bulletins, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00

OWNER’S INFORMATION Owner publications are written directly for Owners and

TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 1997 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $40.00 SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

ORDER TOLL FREE

(NOTE: for Credit Card Holders Only)

1 -800-782-4356

(Monday-Friday 8:OO AM - 6:OO PM EST)

FAX Orders

Only 1-31 3-865-5927

Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal service. If further information is needed, write to the address s gh own below or call 1-800-782-4356. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.

PUBLICATION FORM

NUMBER

ITEM DESCRIPTION

PRICE

Manual

Service Car & Light Truck Transmission Unit Repair Owner's Manual In Portfolio

Owner's Manual Without Portfolio

MODEL

VEHICLE

I YEAR

QTY'

PRICE EACH*

TOTAL

1997

$1

1997

$1

1997

$40.00

5.00

0.00

3TE: Dealers and Companies please provide dealer or company name, and also the [me of the person to whose attention the shipment should be sent. ail completed order form to:

HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207 )r purchases outside U.S.A. please write to the above address for quotation.

USTOMER'S NAME)

(ATTENTION)

TREET ADDRESS-NO P.O. BOX NUMBERS)

ITY)

(STATE)

4YTIME TELEPHONE NO.

(ZIP CODE)

AREA CODE

bRD97

*(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.)

TOTAL MATERIAL

Discover

US. Order Processing

Check or Money Order payable to Helm, Inc. (USA funds

only - do not send cash.) MasterCard 0 VISA Expiration m ml

Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the U.S. order processing.

Check here if your billing address is different from your shipping address shown.

GRAND TOTAL

CUSTOMER SIGNATURE

Date molyr:

Number:

I L

b NOTES

8-14

0 Section 9 Index

1-2 1. 2.49

Adding Equipment to the Outside of Your Vehicle ..... 6-3 AirBag ....................................... 1-20 How Does it Restrain .......................... 1-24 Howitworks ................................ 1-22 Location .................................... 1-22 Readiness Light ......................... Servicing ................................... 1-25 What Makes it Inflate .......................... 1-23 What Will You See After it Inflates . . . . . . . . . . . . . . . 1-24 When Should it Inflate ......................... 1-23 AirBagSystem ................................ 1-20 Aircleaner .................................... 6-16 Air Conditioning ................................ 3-4 Air Conditioning Refrigerants ..................... 6-65 Alignment and Balance. Tire ...................... 6-43 Aluminum Wheels. Cleaning ...................... 6-5 1 Antenna. Fixed Mast ............................ 3-20 Antifreeze ..................................... 6-20 Anti-Lock

Brake System Active Light ................. 2.52. 4.9 Brake System Warning Light . . . . . . . . . . . . . . . . 2.51. 4.7 Brakes ...................................... Anti.Theft. Radio .............................. Appearancecare ............................... Appearance Care Materials .......................

4-7 3- 15 6-45 6-54

Arbitration Program .............................. 8-9 ............................... 2-37 Armrest. Storage Ashtrays ...................................... 2-40 Audio Controls. Steering Wheel Controls . . . . . . . . . . . . 3-17 Audio Equipment. Adding ........................ 3-18 Audio System. Tips ............................. 3-18 Audio Systems .................................. 3-6 Auto-Down Window ............................ 2-26 Automatic Overdrive ................................... Transaxle Check .............................. Transaxle Fluid ............................... Transaxle Operation ........................... Auxiliary Power Connection ......................

2-18 7-38 6-17 2-16 2-42

Back-up Lamp Bulb Replacement ................ 6-36 Battery ....................................... 6-30 Jump Starting ................................. 5-3 Replacement. Remote Keyless Entry ............... 2-7 Saver ...................................... 2-36 Warnings ................................ 5.3. 5.5 ................................. 8-9 BBB Auto Line Better Business Bureau Mediation ................... 8-9

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Brake

Adjustment .................................. 6-30 Fluid ....................................... 6-27 Master Cylinder .............................. 6-27 Parking ..................................... 2-20 PedalTravel ................................. 6-30 Replacing System Parts ........................ 6-30 System Warning Light .................... 2-50, 6-28 Trailer ...................................... 4-34 Transaxle Shift Interlock ....................... 2-24 Transaxle Shift Interlock Check .................. 7-39 Wear ....................................... 6-29 Brakes, Anti-Lock ............................... 4-7 Braking ........................................ 4-6 Braking in Emergencies ........................... 4-9 Break-In, New Vehicle .......................... 2- 12 Brightness Control .............................. 2-34 BTSI ......................................... 2-24 BTSICheck ................................... 7-39 Bulb Replacement .............................. 6-3 1 Canadian Roadside Assistance .................... 8-7 Capacities and Specifications ...................... 6-63 Carbon Monoxide ................ 2-8,2-25,4-27, 4-33 Cassette Deck Service ........................... 7-37 Cassette Tape Player ............................. 3-7 Cassette Tape Player Care ........................ 3- 19 Center High-Mounted Stoplamp Bulb Replacement .... 6-34 Center Passenger Position ........................ 1-26 CertificationLabel .............................. 4-29 Chains, Safety ................................. 4-34 Chains. Tire ................................... 6-45 9-2

Change Oil Soon Light .......................... 2-58 Changing a Flat Tire ............................. 5-24 Charging System Light .......................... 2-49 Checking Your Restraint Systems .................. 1-45 Chemical Paint Spotting .......................... 6-53 Child Restraints ................................ 1-34 Securing in a Rear Outside Seat Position ........... 1-36 Securing in the Center Rear Seat Position .......... 1-38 Securing in the Passenger Seat Position ........... 1-39 Securing in the Right Front Seat Position .......... 1-39 TopStrap ....,.....,......,................. l-35 WheretoPut ................................ 1-34 Cigarette Lighter ............................... 2-39 Circuit Breakers and Fuses ....................... 6-56 Cleaner, Air ................................... 6-16 Cleaning ...................................... 6-46 Aluminum Wheels ............................ 6-52 Exterior Lampshenses ........................ 6-51 Fabric ...................................... 6-46 FabricProtection ............................. 6-47 Glass Surfaces ............................... 6-50 Inside of Your Chevrolet ....................... 6-46 Instrumentpanel ............................. 6-49 Leather ..................................... 6-49 Outside of Your Chevrolet ...................... 6-51 SafetyBelts ................................. 6-50 Special Problems ............................. 6-48 Stains ...................................... 6-46 Tires ....................................... 6-52 Vinyl ....................................... 6-49 Wheels ..................................... 6-51 Windshield and Wiper Blades ................... 6-50

Climate Control System ........................... 3-2 Clock. Setting the ................................ 3-6 Comfort Controls ................................ 3- 1 Compact Disc Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Compact Disc Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 11 Compact Disc Player Errors ....................... 3- 14 Compact Spare Tire ............................. 5-35 Console Storage ................................ 2-39 Control of a Vehicle .............................. 4-6 ConvenienceNet ............................... 2-39 Convex Outside Mirror .......................... 2-37 Coolant ....................................... 6-20 Adding ..................................... 6-23 Bleedvalves ................................. 5-21 Checking ................................... 6-22 Heater. Engine ............................... 2- 15 RecoveryTank ............................... 5-17 Whattouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21 Cooling System ................................ 5- 15 Courtesy Lamps ................................ 2-35 Courtesy Transportation ........................... 8-8 Cruise Control ................................. 2-30 Cupholders ............................... 2-37. 2-38 Customer Assistance for Text Telephone Users . . . . . . . . . 8-4 Customer Assistance Information . . . . . . . . . . . . . . . . . . . 8- 1 Customer Satisfaction Procedure .................... 8-2

Damage. Finish ............................... Damage. Sheet Metal ............................ Daytime Running Lamps .........................

6-52 6-5 1 2-34

................................... 5-3 Dead Battery Defects. Reporting Safety ........................ 8-10 Defensive Driving ............................... 4-2 .......................... Defogger. Rear Window 3-6 Defogging ..................................... 3-5 Defrosting ..................................... 3-5 ............................ Dimensions. Vehicle 6-64 Dolby@ B Noise Reduction ....................... 3-10 Dome Lamp Bulb Replacement .................... 6-36 DoorLocks ..................................... 2-4 Door Storage Compartment ....................... 2-38 Drive Position. Automatic Transaxle ................ 2-18 DriverPosition ................................. 1-13 Driving City ........................................ 4-19 Defensive .................................... 4-2 Drunken ..................................... 4-3 Freeway .................................... 4-20 InaBlizzard ................................. 4-26 In Foreign Countries ........................... 6-4 IntheRain .................................. 4-16 Night ...................................... 4-14 OnCurves ................................... 4-9 On Grades While Towing a Trailer ............... 4-36 On Hill and Mountain Roads .................... 4-22 On Snow and Ice ............................. 4-25 Throughwater ............................... 4-18 WetRoads .................................. 4-16 Winter ...................................... 4-24 With a Trailer ................................ 4-34 DrunkenDriving ................................ 4-3

......

-,-.---

..

9-3

Electrical Equipment. Adding .......... 2- 14.3.18. 6.56 Electronic Climate Control 3-2 Engine .................................... 6.8. 6.9

........................ Coolant ..................................... Coolant Heater ............................... Coolant Level Check .......................... Coolant Temperature Gage ..................... Coolant Temperature Light ..................... Exhaust ..................................... Identification ................................ OilLevelCheck ..............................

Overheating ................................. Runningwhileparked ......................... Specifications ................................ Starting Your ................................ Engine Oil .................................... Adding ..................................... Additives .................................... Checking ................................... Used ....................................... What Kind to Use ............................. When to Change .............................. Ethanol ........................................ Exhaust. Engine ................................ Exterior Lamps .................................

6-20 2- 15 7-37 2-53 2-52 2-25 6-55 7-37 Language 5-13 2-25 6-64 2-13 6-10 6-11 6-15 6- 11 6-15 6-12 6- 15 6-4 2-25 2-33

Manual

Fabric Cleaning ............................... 6-46 FabricProtection ............................... 6-47 Fan Knob, Climate Control System .................. 3-2 Filling Your Tank ................................ 6-5

Filter, Air ..................................... 6-16 9-4

en

Filter. Engine Oil ............................... 6-15 Finishcare .................................... 6-51 FinishDamage ................................. 6-53 First Gear, Automatic Transaxle ................... 2-19 ......................... Flashers, Hazard Warning 5-2 .............................

FloorMats .................................... 2-41 c 91FZ&

Fluids and Lubricants ............................ 7-42 Foreign Countries, Fuel ........................... 6 - 4 ~ Four-Way Manual Front Seat ...................... 1 - 3 1 .. 1 French Front Parking Bulb Replacement ................... 6-32 1 1 1 Front Towing .................................. 5-10 Front Turn Signal Bulb Replacement ................ 6-32 Fuel .......................................... 6-3 Canadian .................................... 6-3 Filling Your Tank .............................. 6-5 Gage ....................................... 2-59 In Foreign Countries ........................... 6-4 ....................... 6-57

...........................

Fuses and Circuit Breakers

Gages

Engine Coolant Temperature .................... 2-51 Fuel ....................................... 2-57 GAWR ....................................... 4-29 Gear Positions, Automatic Transaxle ................ 2-16 GloveBox .................................... 2-38 Gross Axle Weight Rating ........................ 4-29 Gross Vehicle Weight Rating ...................... 4-29 .. Guide -11 GVWR ....................................... 4-29

................................

Franpis

......................

Halogen Bulbs ................................ 6-31 Hazard Warning Flashers .......................... 5-2 ................................. 1-6 Head Restraints Headlamps .................................... 2-33 Bulb Replacement ............................ 6-3 1 2-28 High/Low Beam Changer OnReminder ................................ 2-33 Wiring ..................................... 6-56 Hearing Damage ............................... 3 - 18 Hearing Impaired, Customer Assistance .............. 8-4 Heating ........................................ 3-4 High-BeamHeadlamps .......................... 2-28 Highway Hypnosis .............................. 4-22 HillandMountainRoads ......................... 4-22 Hitches, Trailer ................................. 4-33 Hood 6-6 6-7 Horn ......................................... 2-27 Hydroplaning .................................. 4-18

Checking Things Under ......................... Release ......................................

Ignition Positions .............................. 2. 12 Illumination. Sustained Interior .................... 2-35 Inflation. Tire .................................. 6-38 Inside Daymight Rearview Mirror ................. 2-37 Inspections .................................... 7-4 1 Brakesystem ................................ 7-41 Exhaust Systems ............................. 7-41 Front Drive Axle Boot ......................... 7-41 Front Drive Axle Seal ......................... 7-41

Radiator and Heater Hose ...................... 7-41 Steering .................................... 7-41 Suspension .................................. 7-41 Throttle Linkage .............................. 7-41 InstrumentPanel ............................... 2-44 Brightness Control ............................ 2-35 Cleaning .................................... 6-48 Cluster ..................................... 2-46 FuseBlock .................................. 6-57 Interior Lamps ................................. 2-35

Jack. Tire Jump Starting ...................................

.................................... 5-26 5-3

K e y Lock Cylinders Service ..................... 7-38 Key Reminder Warning .......................... 2-13 Keys .......................................... 2-2

Labels

Certification ................................. 4-29 ..................... 6-54 Service Parts Identification Tire-Loading Information ...................... 4-28 Vehicle Identification Number . . . . . . . . . . . . . . . . . . . 6-54 Lamps ........................................ 2-33 Courtesy .................................... 2-34 Exterior .................................... 2-33 Interior ..................................... 2-34 OnReminder ................................ 2-33 Latches. Seatback ................................ 1-6

Leaving Your Vehicle ............................. 2-5 Leaving Your Vehicle with the Engine Running ....... 2-23 Lighter ....................................... 2-39 Lights

Air Bag Readiness ....................... 1.21. 2.47 Anti-Lock Brake System Active ............. 2.50. 4.9 Anti-Lock Brake System Warning . . . . . . . . . . . . 2.49. 4.7 Brake System Warning .................... 2.48. 6.28 ............................. 2-56 Change Oil Soon Charging System ............................. 2-47 Engine Coolant Temperature .................... 2-50 Interior ..................................... 2-34 Low Coolant Warning .................... 2.51. 6.23 Low Oil Level Warning ................... 2.55. 6.10 Oilwarning ................................. 2-54 Safety Belt Reminder ...................... 1.8. 2.46 Security .................................... 2-56 Service Engine Soon .......................... 2-52 ........................... 4-28 Loading Your Vehicle Locks ......................................... 2.4 Cylinders ................................... 7-38 Door ........................................ 2-4 Key Lock Cylinder Service ..................... 7-38 PowerDoor .................................. 2-4 Steering Column Park Lock Check ............... 7-40 Trunk ....................................... 2-9 4- 13

Loss of Control ................................ Low Coolant Warning Light . . . . . . . . . . . . . . . . . 2.53. 6.23 Low Oil Level Warning Light ................ 2.57. 6.10

Lubricants and Fluids ............................ 7-42 Lubrication Service. Body ........................ 7-38

Maintenance. Normal Replacement Parts ........... 6-65 Maintenance Record ............................ 7-44 Maintenance Schedule ............................ 7-1 Long Triphlighway ........................... 7-27 Long Tripmighway Definition ................... 7-6 Long Tripmighway Intervals ..................... 7-6 Owner Checks and Services ..................... 7-37 Periodic Maintenance Inspections ................ 7-41 Recommended Fluids and Lubricants ............. 7-42 Scheduled Maintenance Services .................. 7-4 Short Trip/City ................................ 7-7 Short Trip/City Definition ....................... 7-5 Short Trip/City Intervals ........................ 7-5 Maintenance. Underbody ......................... 6-52 Maintenance When Trailer Towing ................. 4-37 Malfunction Indicator Lamp ...................... 2-54 ManualFrontSeat ............................... 1-2 Methanol ...................................... 6-4 Mirrors ....................................... 2-36 Convex Outside .............................. 2-37 Inside Daymight Rearview ..................... 2-36 Power Outside ............................... 2-36 Visorvanity ................................. 2-40 MMT ......................................... 6-3 Mode Knob. Climate Control System ................ 3-3 Mountain Roads ................................ 4-22 Multifunction Lever ............................. 2-27

N e t . Convenience .............................. 2-39 Neutral. Automatic Transaxle ..................... 2-17 New Vehicle “Break-In” ......................... 2- 12 Night Vision ................................... 4- 15

Odometer .................................... 2-45 Odometer. Trip ................................. 2-45 Off-RoadRecovery ............................. 4-11 Oil. Engine .................................... 6-10 Oil Warning Light .............................. 2-56 Overdrive. Automatic Transaxle ................... 2- 18 5 - 13 Overheating Engine ............................. Owner Checks and Services ....................... 7-37 Ownerhblications. Ordering ..................... 8-12

Parking

Paint Spotting. Chemical ........................ 6-52 Park Automatic Transaxle .......................... 2- 16 Shifting Into ................................. 2-21 Shifting Out of ............................... 2-24 AtNight .................................... 2-10 Brake ...................................... 2-20 Brake and Automatic Transaxle PARK (P) Mechanism Check ........................... 7-40 Lots ....................................... 2-10 Over Things That Burn ........................ 2-24 WithaTrailer ................................ 4-36 Parking On Hills. Leaving ........................ 4-37 PassengerPosition .............................. 1-20

Passing . . b . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 PASS-Key I1 ................................. 2-10 Periodic Maintenance Inspections .................. 7-41 Power Door Locks ................................... 2-4 OptionFuses ................................ 6-57 Outside Mirror ............................... 2-37 Seat ......................................... 1-4 Steering ..................................... 4-9 SteeringFluid ................................ 6-24 Windows ................................... 2-26 Pregnancy, Use of Safety Belts .................... 1-19 Problems on the Road ............................ 5-1 Publications, Service and Owner ................... 8-12

Radiator ..................................... 5-20 Radiator Pressure Cap ........................... 6-24 Radio Reception ................................ 3-18 Radios ........................................ 3-7 Rain, Driving In ................................ 4-16 Rain. OtherTips ................................ 4-18 ReadingLamps ................................ 2-35 Rear Outside Seat Position .......................... 1-27 Safety Belt Comfort Guides ..................... 1-30 Seatpassengers .............................. 1-27 Split Folding Seat .............................. 1-6 Towing ..................................... 5-11 Window Defogger ............................. 3-6 Rearview Mirror, Inside Daymight ................. 2-36 Reclining Front Seatbacks ......................... 1-4 9-7

sw Belt Eixkada ............................ .................................... Sd*Bd@ Adm3 ...................................... ....................................... P~~itiw ...................... cat^ I%-W m & @ n ....................................

1-45 1-7 1-112 6 5 0 1-26 1-32

Security Light .................................. 2-58 Security System ................................ 2- 10 Service ........................................ 6- 2 Bulletins. Ordering ............................ 8- 12 Engine Soon Light ............................ 2-52 Manuals. Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8- 12 Parts Identification Label ....................... 6-55 Publications. Ordering ......................... 8- 12 Publications. Ordering in Canada . . . . . . . . . . . . . . . . 8- I 1 Work. Doing Your Own ......................... 6-2 Service and Appearance Care ...................... 6- 1 Service and Owner Publications . . . . . . . . . . . . . . . . . . . 8- 12 Service Publications ............................. 8- 12 . . . . . . . . . 1-25 Servicing Your Air Bag-Equipped Chevrolet ............................ 6-52 Sheet Metal Damage ShiftLever .................................... 2-16 Shifting Automatic Transaxle .......................... Into Park (P) ................................. OutofPark .................................. Signaling Turns ................................ Skidding ...................................... Sound Equipment. Adding ........................ Spare Tire Compact .................................... 5-35 Removing the Flat Tire and Installing the Spare Tire . 5-28 Specifications and Capacities ...................... 6-62 Specifications. Engine ........................... 6-63 Speech Impaired. Customer Assistance . . . . . . . . . . . . . . . 8-4 Speedometer ................................... 2-45 Stains. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-46 Starter Switch Check ............................ 7-39

2- 16 2-21 2-24 2-28 4-13 3 - 18

Starting Your Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Steam ........................................ 5-13 Steering ....................................... 4-9 Column Park Lock Check ...................... 7-40 In Emergencies ............................... 4-10 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Tips ......................................... 4-9 Wheel. Tilt .................................. 2-27 Steering Wheel Audio Controls .................... 3-17 Storage Compartments ........................... 2-38 Storage. Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30 Stuck: In Sand. Mud. Ice or Snow . . . . . . . . . . . . . . . . . . 5-36 Sunvisors .................................... 2-40 Sunroof ....................................... 2-43 ................................ Symbols. Vehicle viii Synchronization. Remote Keyless Entry . . . . . . . . . . . . . . 2-8

Tachometer .................................. 2-47 Taillamp Bulb Replacement ....................... 6-35 ............................... 3-19 Tape Player Care Temperature Control. Climate Control System . . . . . . . . . 3-2 Theft .......................................... 2-9 Theft-Deterrent Feature .......................... 3-15 THEFTLOCK" ................................ 3-15 Thermostat .................................... 6-24 ............................. 2-27 Tilt Steering Wheel Time. Setting the ................................ 3-6 Tirechains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-45 TireLoading ................................... 4-28 . . . . . . . . . . . . . . . . . . . 4-28 Tire-Loading Information Label Tires ......................................... 6-37

.......

Alignment and Balance ........................ 6-43 Buying New ................................. 6-41 Chains ..................................... 6-45 Changing a Flat .............................. 5-24 Cleaning .................................... 6-51 Compact Spare ............................... 5-35 Inflation .................................... 6-38 Inflationcheck ............................... 7-37 Inspection and Rotation ........................ 6-39 Loading .................................... 4-28 Pressure .................................... 6-38 ... 5-25 Removing the Spare Tire and Tools Storing the Flat Tire and Tools ................... 5-33 Storing the Spare Tire and Tools ................. 5-34 Temperature ................................. 6-43 Traction .................................... 6-42 Treadwe ar ................................... 6-42 Uniform Quality Grading ....................... 6-42 Used Replacement Wheels ...................... 6-44 .............................. 6-40 Wear Indicators Wheel Replacement ........................... 6-43 When It’s Time for New ....................... 6-40 TopStrap ..................................... 1-35 TorqueLock ................................... 2-23 Torque, Wheel Nut .............................. 5-32 TowingaTrailer ................................ 4-30 Towing Your Vehicle ............................. 5-8 Trailer BackingUp ................................. 4-35 Brakes ..................................... 4-34 Driving on Grades ............................ 4-36

9-10

Drivingwi th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 Following Distance ........................... 4-35 Hitches ..................................... 4-33 Maintenance When Towing ...................... 4-37 Making Turns ................................ 4-35 ParkingonHills .............................. 4-36 Passing ..................................... 4-35 SafetyChains ................................ 4-34 Tongueweight ............................... 4-32 Total Weight on Tires .......................... 4-33 Towing ..................................... 4-30 Turn Signals ................................. 4-36 Weight ..................................... 4-32 Transaxle Fluid. Automatic ....................... 6-17 Transmitters. Remote Keyless Entry ................. 2-5 Transportation. Courtesy .......................... 8-8 Trip. Before Leaving ............................ 4-21 Trip Odometer ................................. 2-45 TrUnk Lock ........................................ 2-9 Release. Remote ............................... 2-9 TTYUsers ..................................... 8-4 Turn Signal and Lane Change Signals ............... 2-28 Turn Signal/Multifunction Lever ................... 2-27 Turn Signals When Towing a Trailer ................ 4-36

. . . . . . . . . . . . 7-40 Underbody Flushing Service Underbody Maintenance ......................... 6-53 Underhood Electrical Center ................. 6-60. 6-61

...

Vehicle

Control ...................... Damage Warnings ............. Dimensions .................. Identification Number .......... Loading ..................... Storage ...................... Ventilation System ............... Visor Vanity Mirrors ............. Visors. Sun .....................

................ 4-6 ................. vii ............... 6-65 ............... 6-55 ............... 4-28 ............... 6-30 ................ 3-5 ............... 2-41 ............... 2-40

w a r n i n g Devices ............... Warning Lights. Gages and Indicators Warranty Information ............. Vehicle ............ Washing Your ................... Weatherstrips Wheel ................... ...................

Alignment Nut Torque

................ 5-3 ............... 2-48 ............... 8-10 ............... 6-51 ............... 6-50 ............... 6-43 ............... 5-32

Replacement ................................. 6-43 Wrench ..................................... 5-26 Windows ..................................... 2-26 Auto-Down ................................. 2-26 Power ...................................... 2-26 Windshield Washer ............................. 2-29 Fluid .................................. 2.29. 6.25 Fluid Level Check ............................ 7-37 Windshield Wipers .............................. 2-29 Blade Replacement ........................... 6-37 Fuses ...................................... 6-56 Winter Driving ................................. 4-24 ............................. 7-38 Wiper Blade Check Wiring. Headlamp .............................. 6-55 WreckerTowing ................................. 5-8 Wrench. Wheel ................................. 5-26

Your Driving and the Road .......................

4-1

e Service Station Checkpoints

ENGINE COOLANT

RESERVOIR

P5-17 AND P6-20

ENGINE OIL DIPSTICK 2-

P6-10

SECONDARY

HOOD RELEASE

WINDSHIELD P6-7 REMOTE

WASHER FLUID P6-25

P6-5

BATTERY TERMINAL

P5-3

TIRES P6-37

FUEL

RELEASE

REMOTE TRUNK

RELEASE

P2-9

For detailed information, refer to the page number listed, or see the Index in the back of the owner’s manual.

9-12

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