2013 Chevrolet Express Owners Manual

the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision

policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.

Service Publications Ordering Information

Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of the vehicle.

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Customer Information

Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Manual. RETAIL SELL PRICE: $35.00 (U.S.) plus handling and shipping fees. Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees.

Current and Past Models Technical Service Bulletins and Manuals are available for current and past model GM vehicles. ORDER TOLL FREE: 1-800-551-4123 Monday – Friday 8:00 AM – 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), see Helm, Inc. at: www.helminc.com. Or write to: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. All listed prices are quoted in U.S. funds. Make checks payable in U.S. funds.

Reporting Safety Defects

Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

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Customer Information

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However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 80 rue Noel Gatineau, QC J8Z 0A1

Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write: General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

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Customer Information

If and how far the driver was pressing the accelerator and/or brake pedal.

. How fast the vehicle was

traveling.

This data could provide an understanding of the circumstances in which crashes and injuries occur. Data could be recorded by the vehicle only if a non-trivial crash situation occurs; no data are recorded under normal driving conditions and no personal data are recorded. However, other parties, such as law enforcement, could combine recorded data with the type of personally identifying data routinely acquired during a crash investigation.

Vehicle Data Recording and Privacy

Vehicle Data Recording This vehicle may be equipped with a module that records data in certain crash or near crash-like situations, such as when an air bag deploys or the vehicle hits a road obstacle. This data could help provide a better understanding of the circumstances in which crashes and injuries occur. Some data may be related to the vehicle dynamics and safety systems operation. The data may show: . How various systems in the

vehicle were operating.

. Whether or not the driver and

passenger safety belts were buckled/fastened.

To read recorded data, special equipment is required, and access to the vehicle or the module is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the module. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.

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Customer Information

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OnStar® If the vehicle is equipped with OnStar® and has an active subscription, additional data may be collected through the OnStar system. This includes information about the vehicle’s operation; about collisions involving the vehicle; the use of the vehicle and its features; and, in certain situations, the location and approximate GPS speed of the vehicle. Refer to the OnStar Terms and Conditions and Privacy Statement on the OnStar website.

Navigation System If the vehicle is equipped with a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information.

See the navigation manual for information on stored data and for deletion instructions.

Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as Remote Keyless Entry (RKE) transmitters for remote door locking/ unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.

Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS‐GEN/210/220/310. Operation is subject to the following two conditions: 1. The device may not cause

harmful interference.

2. The device must accept any

interference received, including interference that may cause undesired operation of the device.

Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.

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Customer Information

2 NOTES

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OnStar

OnStar Overview

OnStar Overview

OnStar Overview . . . . . . . . . . . . 14-1

OnStar Services

Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5

OnStar Additional Information

OnStar Additional

Information . . . . . . . . . . . . . . . . . 14-5

The vehicle will have one of these sets of buttons. If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services.

OnStar

14-1

The OnStar system status light is next to the OnStar buttons. If the status light is: . Solid Green: System is ready.

Flashing Green: On a call. . Red: Indicates a problem. Press Q, or call 1-888-4ONSTAR (1-888-466-7827) to speak to an Advisor. Press X or = to: . Make a call, end a call,

or answer an incoming call.

. Give OnStar Hands-Free Calling

voice commands.

. Give OnStar Turn-by-Turn

Navigation voice commands. Requires the available Directions and Connections service plan.

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OnStar

Press Q to connect to a live Advisor to: . Verify account information or

update contact information.

. Get driving directions. Requires

the available Directions and Connections service plan.

. Receive On-Demand

Diagnostics for a check of the vehicle’s key operating systems.

. Receive Roadside Assistance. Press the OnStar Emergency button, ] or >, to get a priority connection to an Emergency Advisor available 24/7 to: . Get help for an emergency. . Be a Good Samaritan or

respond to an AMBER Alert.

. Get crisis assistance and

evacuation routes.

OnStar Services

Emergency With Automatic Crash Response, the built-in system can automatically connect to help in most crashes, even if help cannot be requested. Press ] or > to connect to an Emergency Advisor. GPS technology is used to identify the vehicle location and can provide critical information to emergency personnel. The Advisor is also trained to offer critical assistance in emergency situations before first responders arrive.

Security OnStar provides services like Stolen Vehicle Assistance, Remote Ignition Block, and Roadside Assistance, if the vehicle is equipped with these services. OnStar can unlock the vehicle doors remotely, if it is

equipped with automatic door locks, and can help police locate the vehicle if it is stolen.

Navigation OnStar navigation requires the Directions and Connections service plan. PressQ to receive directions or have them sent to the vehicle navigation screen, if equipped. Destinations can also be forwarded to the vehicle from MapQuest.com. The OnStar mapping database is continuously updated. For coverage maps, see www.onstar.com (U.S.), www.onstar.ca (Canada). Turn-by-Turn Navigation 1. PressQ to connect to a live

Advisor.

2. Request directions. 3. Directions are downloaded to the

vehicle.

4. Follow the voice-guided

commands.

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Using Voice Commands During a Planned Route

Cancel Route 1. PressX or =. System

responds: “OnStar ready,” then a tone. Say “Cancel route.” System responds: “Do you want to cancel directions?”

2. Say “Yes.” System responds:

“OK, request completed, thank you, goodbye.”

Route Preview 1. PressX or =. System

responds: “OnStar ready,” then a tone.

2. Say “Route preview.” System responds with the next three maneuvers.

3. Say “Goodbye.” Exits voice

commands.

Repeat 1. PressX or =. System

responds: “OnStar ready,” then a tone.

2. Say “Repeat.” System responds with the last direction given, then responds with “OnStar ready,” then a tone.

3. Say “Goodbye.” Exits voice

commands.

Get My Destination 1. PressX or =. System

responds: “OnStar ready,” then a tone.

2. Say “Get my destination.”

System responds with address and the distance to the destination, then responds with “OnStar ready,” then a tone. 3. Say “Goodbye.” Exits voice

commands.

OnStar

14-3

Other Navigation Services Available from OnStar OnStar eNav: Allows subscribers to send destinations from MapQuest.com to their Turn-by-Turn Navigation or screen-based navigation system. When ready, the directions will be downloaded to the vehicle. Destination Download: Press Q, then request the Advisor to download directions to the navigation system in the vehicle. After the call ends, press the “Go” button on the navigation screen to begin driving directions. Destinations can also be downloaded on the go. For information about eNav, Destination Download, and coverage maps, see www.onstar.com (U.S.), www.onstar.ca (Canada).

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OnStar

Connections OnStar Hands-Free Calling allows calls to be made and received from the vehicle. The vehicle can also be controlled from a cell phone through the OnStar RemoteLink mobile app. For coverage maps, see www.onstar.com (U.S.), www.onstar.ca (Canada). Hands-Free Calling 1. Press X or = . System

responds: “OnStar ready.”

2. Say “Call.” System responds:

“Please say the name or number to call.”

3. Say the entire number without

pausing, including a “1” and the area code. System responds: “OK calling.”

Calling 911 Emergency 1. Press X or = . System

responds “OnStar Ready,” followed by a tone.

2. Say “Call.” System responds

3. Say the entire number without

“Please say the name or number to call.”

pausing. System responds: “Please say the name tag.”

3. Say “911” without pausing.

System responds “911.”

4. Say “Call.” System responds

“OK, dialing 911.”

Retrieve My Number 1. Press X or = . System

responds: “OnStar ready.” 2. Say “My number.” System

responds: “Your OnStar Hands-Free Calling number is.”

End a Call Press X or = . System responds: “Call ended.” Store a Name Tag for Speed Dialing 1. Press X or = . System

responds: “OnStar ready.”

2. Say “Store.” System responds:

“Please say the number you would like to store.”

4. Pick a name tag. System

responds: “About to store . Does that sound OK?”

5. Say “Yes” or “No” to try again. System responds: “OK, storing .”

Place a Call Using a Stored Number 1. Press X or = . System

responds: “OnStar ready.”

2. Say “Call .” System

responds: “OK, calling .”

Verify Minutes and Expiration Press X or = and say “Minutes” then “Verify” to check how many minutes remain and their expiration date.

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OnStar Mobile App Download the OnStar RemoteLink mobile app to select iPhone, Android and Blackberry devices to check vehicle fuel level, oil life, or tire pressure; to start the vehicle (if equipped) or unlock it; or to connect to an OnStar Advisor. For OnStar RemoteLink information and compatibility, see www.onstar.com (U.S.), www.onstar.ca (Canada).

Diagnostics OnStar Vehicle Diagnostics will perform a vehicle check every month. It will check the engine, transmission, antilock brakes, and major vehicle systems. It also checks the tire pressures, if the vehicle is equipped with the Tire Pressure Monitoring System. If a diagnostics check is needed between e-mails, press Q, and an Advisor can run a check.

OnStar Additional Information

Transferring Service Press Q to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle ownership has changed, OnStar may send a voice message to the vehicle, requesting updated account information. Reactivation for Subsequent Owners Press Q and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle. The Advisor will update vehicle records and will explain the OnStar service offers and options available.

OnStar

14-5

How OnStar Service Works Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions:

In the U.S. see www.onstar.com (U.S.) or call 1.888.4.ONSTAR. (1.888.466.7827). In Canada see www.onstar.ca (Canada) or call 1.888.4.ONSTAR. (1.888.466.7827).

. Press Q to speak with an

Advisor.

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OnStar

OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected. OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond the control of OnStar may prevent

service such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming. See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions. Press Q for help with:

Locating a gas station with an attendant to pump gas. Finding a hotel, restaurant, etc., that meets accessibility needs.

. Providing directions to the

closest hospital or pharmacy in urgent situations.

TTY Users OnStar has the ability to communicate to the deaf, hard-of-hearing, or speech-impaired customers while in the vehicle. The available dealer-installed TTY system can provide in-vehicle access to all of the OnStar services, except Virtual Advisor and OnStar Turn-by-Turn Navigation. OnStar.com (U.S.) or OnStar.ca (Canada) The website provides access to account information, allows management of the OnStar subscription, and viewing of videos of each service. Get subscription plan pricing and sign up for OnStar Vehicle Diagnostics. Click on the “My Account” tab on the home page. The website navigation and services provided may vary by country.

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OnStar Personal Identification Number (PIN) A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the PIN the first time when speaking with an Advisor. To change the OnStar PIN, call OnStar and provide the Advisor with the current number. Warranty OnStar equipment may be warranted as part of the New Vehicle Limited Warranty. The manufacturer of the vehicle furnishes detailed warranty information. Languages The vehicle can be programmed to respond in French or Spanish. Press Q and ask an Advisor. Advisors can speak French or Spanish.

Potential Issues Some OnStar services are disabled after five days. OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle. Global Positioning System (GPS) . Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, underpasses, or parking garages; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location.

OnStar

14-7

In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.

. A temporary loss of GPS can

cause loss of the ability to send a Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area.

Cellular and GPS Antennas Avoid placing items over or near the antenna to prevent blocking cellular and GPS signal reception. Cellular reception is required for OnStar to send remote signals to the vehicle. Unable to Connect to OnStar Message If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Press Q to try the call again or try again after driving a few miles into another cellular area.

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OnStar

Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected. Add-on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle. Do not add any electrical equipment. See Add-On Electrical Equipment on page 9‑58. Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate.

Privacy The complete OnStar Privacy Statement may be found at www.onstar.com (U.S.), or www.onstar.ca (Canada). Privacy-sensitive users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured. Third parties may unlawfully intercept or access transmissions and private communications without consent.

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Accessories and

Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical

Equipment . . . . . . . . . . . . . . . . . . . 9-58

Additional Information

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-5
Air Cleaner/Filter, Engine . . . . . 10-16
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System

Check . . . . . . . . . . . . . . . . . . . . . . . .3-34
How Does an Airbag

Restrain? . . . . . . . . . . . . . . . . . . .3-23

Passenger Sensing

System . . . . . . . . . . . . . . . . . . . . . .3-28

What Makes an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . .3-22

What Will You See after an

Airbag Inflates? . . . . . . . . . . . . .3-23

When Should an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . .3-21
Where Are the Airbags? . . . . . .3-19

Airbags

Adding Equipment to the

Vehicle . . . . . . . . . . . . . . . . . . . . . .3-33
Light On-Off . . . . . . . . . . . . . . . . . .5-16
On-Off Light . . . . . . . . . . . . . . . . . .5-16
On-Off Switch . . . . . . . . . . . . . . . .3-25
Passenger Status Indicator . . .5-18
Readiness Light . . . . . . . . . . . . . .5-16
Servicing Airbag-Equipped

Vehicles . . . . . . . . . . . . . . . . . . . . .3-32
System Check . . . . . . . . . . . . . . . .3-17
All-Wheel Drive . . . . . . . . . 10-29, 9-30
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antilock Brake

System (ABS) . . . . . . . . . . . . . . . . 9-30
Warning Light . . . . . . . . . . . . . . . . .5-22

Appearance Care

Exterior . . . . . . . . . . . . . . . . . . . . . 10-89
Interior . . . . . . . . . . . . . . . . . . . . . . 10-93
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Assistance Program,

Roadside . . . . . . . . . . . . . . 13-8, 13-11
Audio Players . . . . . . . . . . . . . . . . . 7-12
CD . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12

INDEX

i-1

Audio System

Fixed Mast Antenna . . . . 7-11, 7-12
Radio Reception . . . . . . . . . . . . . . 7-11
Theft-Deterrent Feature . . . . . . . . 7-2

Automatic

Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . 9-23, 9-26
Transmission Fluid . . 10-11, 10-13

Automatic Transmission

Manual Mode . . . . . . . . . . . . . . . . .9-28
Shift Lock Control

Function Check . . . . . . . . . . . 10-32

Auxiliary

Devices . . . . . . . . . . . . . . . . . . . . . . .7-17
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-29
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-30

Battery . . . . . . . . . . . . . . . . . . . . . . . 10-28
Jump Starting . . . . . . . . . . . . . . . 10-83
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-7
Voltage and Charging

Messages . . . . . . . . . . . . . . . . . . .5-32

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i-2

INDEX

Blade Replacement, Wiper . . . 10-33
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-22
Brake

System Warning Light . . . . . . . .5-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-30
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Parking . . . . . . . . . . . . . . . . . . . . . . .9-31
System Messages . . . . . . . . . . . .5-32
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-40

Center High-Mounted

Stoplamp (CHMSL) . . . . . . . 10-38

Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . 10-36
Halogen Bulbs . . . . . . . . . . . . . . 10-34
Headlamp Aiming . . . . . . . . . . . 10-34
Headlamps . . . . . . . . . . 10-34, 10-35
License Plate Lamps . . . . . . . 10-39
Taillamps . . . . . . . . . . . . . . . . . . . 10-37
Buying New Tires . . . . . . . . . . . . . 10-66

Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California

Fuel Requirements . . . . . . . . . . .9-43
Perchlorate Materials

Requirements . . . . . . . . . . . . . . .10-3
Warning . . . . . . . . . . . . . . . . . . . . . .10-3
Camera, Rear Vision . . . . . . . . . . 9-38
Canadian Vehicle Owners . . . . . . . . iii Capacities and

Specifications . . . . . . . . . . . . . . . . 12-2

Carbon Monoxide

Engine Exhaust . . . . . . . . . . . . . . .9-22
Winter Driving . . . . . . . . . . . . . . . . . 9-7
Cargo Door Relocking . . . . . . . . . . 2-7
Cautions, Danger, and

Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-12
Center High-Mounted

Stoplamp (CHMSL) . . . . . . . . . 10-38
Chains, Tire . . . . . . . . . . . . . . . . . . 10-71
Charging System Light . . . . . . . . 5-18

Check

Engine Light . . . . . . . . . . . . . . . . . .5-19
Ignition

Transmission Lock . . . . . . . . 10-32

Child Restraints

Infants and Young

Children . . . . . . . . . . . . . . . . . . . . .3-37

Lower Anchors and

Tethers for Children . . . . . . . . .3-43
Older Children . . . . . . . . . . . . . . . .3-35
Securing . . . . . . . . . . 3-50, 3-52, 3-55
Systems . . . . . . . . . . . . . . . . . . . . . .3-40
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-41
Cleaning

Exterior Care . . . . . . . . . . . . . . . 10-89
Interior Care . . . . . . . . . . . . . . . . 10-93
Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Rear Heating System . . . . . . . . . . 8-3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-15

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Black plate (3,1)

Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4
Messages . . . . . . . . . . . . . . . . . . . .5-32

Connections

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-13
Coolant

Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine Temperature

Gauge . . . . . . . . . . . . . . . . . . . . . .5-14
Cooling System . . . . . . . . . . . . . . . 10-17
Engine Messages . . . . . . . . . . . .5-33

Courtesy Transportation

Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cruise Control . . . . . . . . . . . . . . . . . 9-34
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)

Users . . . . . . . . . . . . . . . . . . . . . . .13-6

Customer Information Service Publications

Ordering Information . . . . . . 13-17

Customer Satisfaction

Procedure . . . . . . . . . . . . . . 13-2, 13-3

Damage Repair, Collision . . . . . 13-15
Danger, Warnings, and

Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv

Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices

Auxiliary . . . . . . . . . . . . . . . . . . . . . .7-17

Diagnostics

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door

Ajar Messages . . . . . . . . . . . . . . .5-33
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Rear Doors . . . . . . . . . . . . . . . . . . .2-10
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

INDEX

i-3

Drive Belt Routing, Engine . . . . . 12-4
Drive Systems

All-Wheel Drive . . . . . . . 10-29, 9-30

Driver Information

Center (DIC) . . . . . . . . . . . . . . . . . 5-26

Driving

Characteristics and

Towing Tips . . . . . . . . . . . . . . . . .9-48
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . .1-19
Highway Hypnosis . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . .9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7

Dual Tire

Rotation . . . . . . . . . . . . . . . . . . . . 10-64

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i-4

INDEX

E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-45
Electrical Equipment,

Add-On . . . . . . . . . . . . . . . . . . . . . . 9-58

Electrical System

Engine Compartment

Fuse Block . . . . . . . . . . . . . . . . 10-41
Floor Console Fuse Block . . 10-45
Fuses and Circuit

Breakers . . . . . . . . . . . . . . . . . . 10-41
Overload . . . . . . . . . . . . . . . . . . . 10-40

Emergency

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2

Engine

Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service Engine

Soon Light . . . . . . . . . . . . . . . . . .5-19
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature

Gauge . . . . . . . . . . . . . . . . . . . . . .5-14
Cooling System . . . . . . . . . . . . . 10-17
Cooling System Messages . . .5-33
Drive Belt Routing . . . . . . . . . . . .12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . .9-22
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-23

Engine (cont'd)

Heater . . . . . . . . . . . . . . . . . . . . . . . .9-19
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . .5-34
Oil Pressure Gauge . . . . . . . . . .5-13
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . .5-35
Pressure Light . . . . . . . . . . . . . . . .5-25
Running While Parked . . . . . . . .9-22
Starting . . . . . . . . . . . . . . . . . . . . . . .9-17

Enhanced Technology

Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Entry/Exit Lighting . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-55
Extender, Safety Belt . . . . . . . . . . 3-16
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2

Fan

Engine . . . . . . . . . . . . . . . . . . . . . . 10-23
Fast Idle System . . . . . . . . . . . . . . . 9-18
Filter,

Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-4

Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-71
Changing . . . . . . . . . . . . . . . . . . . 10-73
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-96
Fluid

Automatic

Transmission . . . . . . . 10-11, 10-13
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-26
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-24
Front Axle . . . . . . . . . . . . . . . . . . . . 10-29
Front Seats

Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal

Bulb Replacement . . . . . . . . . . 10-36
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Additives . . . . . . . . . . . . . . . . . . . . .9-44
E85 (85% Ethanol) . . . . . . . . . . .9-45
Economy Driving . . . . . . . . . . . . .1-19
Filling a Portable Fuel

Container . . . . . . . . . . . . . . . . . . .9-47
Filling the Tank . . . . . . . . . . . . . . .9-46
Foreign Countries . . . . . . . . . . . .9-44
Gasoline Specifications . . . . . . .9-43
Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-12
Low Fuel Warning Light . . . . . . .5-25

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INDEX

i-5

General Information

Heater

Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-47
Vehicle Care . . . . . . . . . . . . . . . . . .10-2

Glass, Enhanced

Technology . . . . . . . . . . . . . . . . . . . 2-17

GM Mobility Reimbursement

Program . . . . . . . . . . . . . . . . . . . . . . 13-7

Halogen Bulbs . . . . . . . . . . . . . . . . 10-34
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-35
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-34
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-34
Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . .5-26
High/Low Beam Changer . . . . . . 6-2
Heated Mirrors . . . . . . . . . . . . . . . . . 2-14

Engine . . . . . . . . . . . . . . . . . . . . . . . .9-19
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-26
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . . . 3-10

Idle System

Fast . . . . . . . . . . . . . . . . . . . . . . . . . .9-18
Ignition Positions . . . . . . . . . . . . . . 9-15
Ignition Transmission Lock

Check . . . . . . . . . . . . . . . . . . . . . . . 10-32
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Infants and Young Children,

Restraints . . . . . . . . . . . . . . . . . . . . 3-37
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-10
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Fuel (cont'd)

Recommended . . . . . . . . . . . . . . .9-42
Requirements, California . . . . .9-43
System Messages . . . . . . . . . . . .5-35
Full-Size Spare Tire . . . . . . . . . . 10-82
Fuses

Engine Compartment

Fuse Block . . . . . . . . . . . . . . . . 10-41
Floor Console Fuse Block . . 10-45
Fuses and Circuit

Breakers . . . . . . . . . . . . . . . . . . 10-41

Gasoline

Specifications . . . . . . . . . . . . . . . . .9-43

Gauges

Engine Coolant

Temperature . . . . . . . . . . . . . . . .5-14
Engine Oil Pressure . . . . . . . . . .5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Voltmeter . . . . . . . . . . . . . . . . . . . . .5-14
Warning Lights and

Indicators . . . . . . . . . . . . . . . . . . . . 5-9

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i-6

INDEX

Jump Starting . . . . . . . . . . . . . . . . . 10-83

Key and Lock Messages . . . . . . . 5-35
Keyless Entry

Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Labeling, Tire Sidewall . . . . . . . . 10-49
Lamps

Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off

Reminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-39
Malfunction Indicator . . . . . . . . .5-19
Messages . . . . . . . . . . . . . . . . . . . .5-35
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Taillamps . . . . . . . . . . . . . . . . . . . 10-37

Lamps, Bulb Replacement . . . . 10-36
Lap-Shoulder Belt . . . . . . . . . . . . . 3-11
LATCH System

Replacing Parts after a

Crash . . . . . . . . . . . . . . . . . . . . . . .3-49

LATCH, Lower Anchors and

Tethers for Children . . . . . . . . . . 3-43
Lighter, Cigarette . . . . . . . . . . . . . . . 5-8
Lighting

Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-7
Illumination Control . . . . . . . . . . . . 6-5

Lights

Airbag On-Off . . . . . . . . . . . . . . . . .5-16
Airbag Readiness . . . . . . . . . . . . .5-16
Antilock Brake System

(ABS) Warning . . . . . . . . . . . . . .5-22
Brake System Warning . . . . . . .5-22
Charging System . . . . . . . . . . . . .5-18
Cruise Control . . . . . . . . . . . . . . . .5-26
Engine Oil Pressure . . . . . . . . . .5-25
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On . . . . . . . . . . . . . . . .5-26
High/Low Beam Changer . . . . . . 6-2

Lights (cont'd)

Low Fuel Warning . . . . . . . . . . . .5-25
Safety Belt Reminders . . . . . . . .5-15
Security . . . . . . . . . . . . . . . . . . . . . .5-25
StabiliTrak® OFF . . . . . . . . . . . . .5-23
Tire Pressure . . . . . . . . . . . . . . . . .5-24
Tow/Haul Mode . . . . . . . . . . . . . . .5-23
Traction Control System

(TCS)/StabiliTrak® . . . . . . . . . .5-24
Locking Rear Axle . . . . . . . . . . . . . 9-34
Locks

Automatic Door . . . . . . . . . . . . . . . . 2-7
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-25
Lower Anchors and Tethers

for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . . . 3-43

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Maintenance

Records . . . . . . . . . . . . . . . . . . . . .11-15

Maintenance Schedule Recommended Fluids

and Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-19
Manual Mirrors . . . . . . . . . . . . . . . . 2-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Windows . . . . . . . . . . . . . . 2-15
Messages

Airbag System . . . . . . . . . . . . . . . .5-38
Battery Voltage and

Charging . . . . . . . . . . . . . . . . . . . .5-32
Brake System . . . . . . . . . . . . . . . .5-32
Compass . . . . . . . . . . . . . . . . . . . . .5-32
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-33
Engine Cooling System . . . . . . .5-33
Engine Oil . . . . . . . . . . . . . . . . . . . .5-34
Engine Power . . . . . . . . . . . . . . . .5-35
Fuel System . . . . . . . . . . . . . . . . . .5-35
Key and Lock . . . . . . . . . . . . . . . . .5-35
Lamp . . . . . . . . . . . . . . . . . . . . . . . . .5-35
Object Detection System . . . . .5-36
Ride Control System . . . . . . . . . .5-36
Security . . . . . . . . . . . . . . . . . . . . . .5-38

Messages (cont'd)

Service Vehicle . . . . . . . . . . . . . . .5-38
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-39
Transmission . . . . . . . . . . . . . . . . .5-40
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-32
Vehicle Reminder . . . . . . . . . . . . .5-40

Mirrors

Convex . . . . . . . . . . . . . . . . . . . . . . .2-13
Heated . . . . . . . . . . . . . . . . . . . . . . .2-14
Manual . . . . . . . . . . . . . . . . . . . . . . .2-13
Manual Rearview . . . . . . . . . . . . .2-14
Power . . . . . . . . . . . . . . . . . . . . . . . .2-14
Trailer Tow . . . . . . . . . . . . . . . . . . . .2-13

Monitor System, Tire

Pressure . . . . . . . . . . . . . . . . . . . . 10-58

Navigation

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2
Vehicle Data Recording

and Privacy . . . . . . . . . . . . . . . 13-21
New Vehicle Break-In . . . . . . . . . . 9-14
Noise Control System . . . . . . . . 10-31

INDEX

i-7

Object Detection System

Messages . . . . . . . . . . . . . . . . . . . . 5-36
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Off-Road

Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5

Oil

Engine . . . . . . . . . . . . . . . . . . . . . . . .10-7
Engine Oil Life System . . . . . 10-10
Engine Oil Pressure

Gauge . . . . . . . . . . . . . . . . . . . . . .5-13
Messages . . . . . . . . . . . . . . . . . . . .5-34
Pressure Light . . . . . . . . . . . . . . . .5-25
Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar®

System, In Brief

. . . . . . . . . . . . . .1-20

OnStar® Additional

Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar® Connections . . . . . . . . . . 14-4
OnStar® Diagnostics . . . . . . . . . . . 14-5
OnStar® Emergency . . . . . . . . . . . 14-2
OnStar® Navigation . . . . . . . . . . . . 14-2
OnStar® Overview . . . . . . . . . . . . . 14-1
OnStar® Security . . . . . . . . . . . . . . 14-2

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Black plate (8,1)

i-8

INDEX

Operation, Infotainment

Personalization

System . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-41

Ordering

Phone

Service Publications . . . . . . . . 13-17

Bluetooth . . . . . . . . . . . . . . . . . . . . .7-22

Outlets

Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-22
Overview, Infotainment

System . . . . . . . . . . . . . . . . . . . . 7-3, 7-4

Park

Shifting Into . . . . . . . . . . . . . . . . . . .9-20
Shifting Out of . . . . . . . . . . . . . . . .9-21

Parking

Assist, Ultrasonic . . . . . . . . . . . . .9-37
Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-31
Brake and P (Park)

Mechanism Check . . . . . . . . 10-33
Over Things That Burn . . . . . . .9-21

Passenger Airbag Status

Indicator . . . . . . . . . . . . . . . . . . . . . 5-18
Passenger Sensing System . . . 3-28
Perchlorate Materials

Requirements, California . . . . . 10-3

Power

Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . .9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . .2-15

Pregnancy, Using Safety

Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Privacy

Radio Frequency

Identification (RFID) . . . . . . . 13-21

Program

Courtesy Transportation . . . . 13-13

Proposition 65 Warning,

California . . . . . . . . . . . . . . . . . . . . . 10-3

Radio Frequency

Identification (RFID) . . . . . . . . 13-21
Statement . . . . . . . . . . . . . . . . . . 13-21

Radios

AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-30
Locking . . . . . . . . . . . . . . . . . . . . . . .9-34
Rear Climate Control System . . . 8-4
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Heating System . . . . . . . . . . . 8-3
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-5
Rear Vision Camera (RVC) . . . . 9-38
Rearview Mirrors . . . . . . . . . . . . . . 2-14
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended

Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .9-42

Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . . . 11-12

Recording

Vehicle Data . . . . . . . . . . . . . . . . 13-20

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Records

Retained Accessory

Maintenance . . . . . . . . . . . . . . . . .11-15

Power (RAP) . . . . . . . . . . . . . . . . . 9-19

Recreational Vehicle

Ride Control Systems

Towing . . . . . . . . . . . . . . . . . . . . . . 10-87

Messages . . . . . . . . . . . . . . . . . . . .5-36

Reimbursement Program,

Roads

GM Mobility . . . . . . . . . . . . . . . . . . 13-7

Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6

Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-40
Replacement Parts

Airbags . . . . . . . . . . . . . . . . . . . . . . .3-34
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-34
Replacing LATCH System

Parts after a Crash . . . . . . . . . . . 3-49

Replacing Safety Belt

System Parts after a Crash . . . 3-17

Reporting Safety Defects

Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18

Restraints

Where to Put . . . . . . . . . . . . . . . . .3-41

Roadside Assistance

Program . . . . . . . . . . . . . . . 13-8, 13-11
Rotation, Tires . . . . . . . . . . . . . . . . 10-63
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While

Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22

Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Extender . . . . . . . . . . . . . . . . . . . . . .3-16
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . .3-10
Lap-Shoulder Belt . . . . . . . . . . . . 3-11
Reminders . . . . . . . . . . . . . . . . . . . .5-15
Replacing after a Crash . . . . . .3-17
Use During Pregnancy . . . . . . . .3-15

INDEX

i-9

Safety Defects Reporting

Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-16
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduling Appointments . . . . . 13-13
Seats

Adjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Reclining Seatbacks . . . . . . . . . . . 3-3
Secondary Latch System . . . . . 10-80
Securing Child

Restraints . . . . . . . . 3-50, 3-52, 3-55

Security

Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-25
Messages . . . . . . . . . . . . . . . . . . . .5-38
OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11

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i-10

INDEX

Service

Accessories and

Modifications . . . . . . . . . . . . . . . .10-3
Doing Your Own Work . . . . . . . .10-4
Engine Soon Light . . . . . . . . . . . .5-19
Maintenance Records . . . . . . .11-15
Maintenance, General

Information . . . . . . . . . . . . . . . . . . 11-1
. . . . .12-1

Parts Identification Label Publications Ordering

Information . . . . . . . . . . . . . . . . 13-17
Scheduling Appointments . . . 13-13
Vehicle Messages . . . . . . . . . . . .5-38
Servicing the Airbag . . . . . . . . . . . 3-32
Shift Lock Control Function

Check, Automatic Transmission . . . . . . . . . . . . . . . . 10-32

Shifting

Into Park . . . . . . . . . . . . . . . . . . . . . .9-20
Out of Park . . . . . . . . . . . . . . . . . . .9-21
Side Door . . . . . . . . . . . . . . . . . . . . . . 2-8
Sidemarker

Bulb Replacement . . . . . . . . . . 10-36

Signals, Turn and

Lane-Change . . . . . . . . . . . . . . . . . 6-5
Sliding Door . . . . . . . . . . . . . . . . . . . . 2-9

Specifications and

Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak

OFF Light . . . . . . . . . . . . . . . . . . . . .5-23
System . . . . . . . . . . . . . . . . . . . . . . .9-32
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . . . . . . 9-17
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-24
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2

Storage Areas

Front

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-17
Swing-out Windows . . . . . . . . . . . . 2-16
Switches

Airbag On-Off . . . . . . . . . . . . . . . . .3-25
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv System

Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-31

Taillamps . . . . . . . . . . . . . . . . . . . . . 10-37
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires

Buying New Tires . . . . . . . . . . . 10-66
Chains . . . . . . . . . . . . . . . . . . . . . . 10-71
Changing . . . . . . . . . . . . . . . . . . . 10-73
Designations . . . . . . . . . . . . . . . 10-52
Different Size . . . . . . . . . . . . . . . 10-68
Dual Rotation . . . . . . . . . . . . . . . 10-64
Full-Size Spare . . . . . . . . . . . . . 10-82
If a Tire Goes Flat . . . . . . . . . . 10-71
Inflation Monitor System . . . . 10-59
Inspection . . . . . . . . . . . . . . . . . . 10-62
Messages . . . . . . . . . . . . . . . . . . . .5-39
Pressure Light . . . . . . . . . . . . . . . .5-24
Pressure Monitor System . . . 10-58
Rotation . . . . . . . . . . . . . . . . . . . . 10-63
Secondary Latch System . . . 10-80
Sidewall Labeling . . . . . . . . . . . 10-49
Terminology and

Definitions . . . . . . . . . . . . . . . . . 10-54

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Tires (cont'd)

Uniform Tire Quality

Grading . . . . . . . . . . . . . . . . . . . 10-68

Wheel Alignment and Tire

Balance . . . . . . . . . . . . . . . . . . . 10-70
Wheel Replacement . . . . . . . . 10-70
When It Is Time for New

Tires . . . . . . . . . . . . . . . . . . . . . . 10-64
Winter . . . . . . . . . . . . . . . . . . . . . . 10-48
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-29
Tow/Haul Mode Light . . . . . . . . . . 5-23
Towing

Driving Characteristics . . . . . . . .9-48
Equipment . . . . . . . . . . . . . . . . . . . .9-55
General Information . . . . . . . . . .9-47
Recreational Vehicle . . . . . . . . 10-87
Trailer . . . . . . . . . . . . . . . . . . . . . . . .9-50
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-86

Traction

Control System (TCS)/

StabiliTrak® Light . . . . . . . . . . . .5-24

Trailer

Tow Mirrors . . . . . . . . . . . . . . . . . . .2-13
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-50

Transmission

Automatic . . . . . . . . . . . . . . . 9-23, 9-26
Fluid, Automatic . . . . . 10-11, 10-13
Messages . . . . . . . . . . . . . . . . . . . .5-40

Transportation Program,

Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Turn and Lane-Change

Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Ultrasonic Parking Assist . . . . . . 9-37
Uniform Tire Quality

Grading . . . . . . . . . . . . . . . . . . . . . 10-68
Using This Manual . . . . . . . . . . . . . . . . iv

Vehicle

Canadian Owners . . . . . . . . . . . . . . .iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Identification

Number (VIN) . . . . . . . . . . . . . . .12-1
Load Limits . . . . . . . . . . . . . . . . . . .9-10

INDEX

i-11

Vehicle (cont'd)

Messages . . . . . . . . . . . . . . . . . . . .5-32
Personalization . . . . . . . . . . . . . . .5-41
Reminder Messages . . . . . . . . . .5-40
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-86

Vehicle Care

Tire Pressure . . . . . . . . . . . . . . . 10-56
Vehicle Data Recording . . . . . . . 13-20
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Voltmeter Gauge . . . . . . . . . . . . . . 5-14

Warning

Brake System Light . . . . . . . . . . .5-22

Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv Hazard Flashers . . . . . . . . . . . . . . . 6-4
Washer Fluid . . . . . . . . . . . . . . . . . 10-24

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i-12

INDEX

Wheels

Alignment and Tire

Balance . . . . . . . . . . . . . . . . . . . 10-70
Different Size . . . . . . . . . . . . . . . 10-68
Replacement . . . . . . . . . . . . . . . 10-70

When It Is Time for New

Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-64
. . . . 3-41
Where to Put the Restraint Windows . . . . . . . . . . . . . . . . . . . . . . 2-15

Enhanced Technology

Glass . . . . . . . . . . . . . . . . . . . . . . .2-17
Manual . . . . . . . . . . . . . . . . . . . . . . .2-15
Power . . . . . . . . . . . . . . . . . . . . . . . .2-15
Swing-out Windows . . . . . . . . . . .2-16

Windshield

Wiper/Washer . . . . . . . . . . . . . . . . . 5-4

Winter

Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Winter Tires . . . . . . . . . . . . . . . . . . 10-48
Wiper Blade Replacement . . . . 10-33

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2013 Chevrolet Express Owner Manual M

In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and

Maintenance . . . . . . . . . . . . . . . . 1-18

Keys, Doors, and

Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15

Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-17
Child Restraints . . . . . . . . . . . . . . 3-35

Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1

Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-32
Vehicle Personalization . . . . . . . 5-41

Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-7

Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-22

Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6

Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-32
Cruise Control . . . . . . . . . . . . . . . . 9-34
Object Detection Systems . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-58

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2013 Chevrolet Express Owner Manual M

Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-34
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-47
Jump Starting . . . . . . . . . . . . . . . 10-83
Towing . . . . . . . . . . . . . . . . . . . . . . 10-86
Appearance Care . . . . . . . . . . . 10-89

Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application

Services . . . . . . . . . . . . . . . . . . . . 11-8

Additional Maintenance

and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15

Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2

Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and

Privacy. . . . . . . . . . . . . . . . . . . . 13-20

OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional

Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

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Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. If the vehicle has the Duramax® Diesel engine, see the Duramax diesel supplement for additional and specific information on this engine. Keep this manual in the vehicle for quick reference.

Introduction

iii

Canadian Vehicle Owners

Propriétaires Canadiens A French language manual can be obtained from your dealer, at www.helminc.com, or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse savant: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.

Litho in U.S.A. Part No. 20987872 B Second Printing

©2012 General Motors LLC. All Rights Reserved.

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iv

Introduction

Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. Warning or Caution indicates a hazard that could result in injury or death.

{ WARNING

These mean there is something that could hurt you or other people.

Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.

A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”

Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see the owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.

Chevrolet Express Owner Manual - 2013 - CRC - 10/9/12