2003 Chevrolet Express Owners Manual

(Continued)

5-82

sc,.~ as you can and have

Stop s,..lewhere as the nuts tightened with a torque wrench to the proper torque specification. See “Capacities and Specifications” in the Index for wheel nut torque specification.

Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See “Capacities and Specifications” in the index for the wheel nut torque specification. 10. Put the wheel cover back on, or put the center cap and plastic wheel nut caps back on. Remove any wheel blocks.

Remember that the jack, jacking equipment and tire must be properly stored in their original storage position before you begin driving again. The next part will show you how.

St

ing a r' or Spare

d Tools

Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.

1. Put the tire on the ground at the rear of the vehicle

with the valve stem pointed down.

2. Pull the retaining bar through the center of the

wheel, making sure it is properly attached.

5-83

4. Attach the ratchet, with the UP side facing you,

the wheel wrench.

to

5. Put the flat end of the wheel wrench on an angle

through the hole in the rear door frame, above the bumper.

6. Raise the tire fully against the underside of the vehicle. Continue turning the ratchet until the tire is secure and the cable is tight. The spare tire hoist cannot be overtightened.

7. Make sure the tire

is stored securely. Push, pull,

and then try to rotate or turn the tire. If the tire moves, use the ratchet to tighten the cable. You will hear two “clicks” when the tire is up all the way. Return the jacking equipment to the proper location. Secure the items and replace the jack cover.

3. Pull the wheel toward the rear of the vehicle,

keeping the cable tight.

5-84

Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flames if you strike a match or get them on a. hot pa.rt of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle:

Gasoline Benzene 0 Naphtha

Carbon Tetrachloride

0 Acetone

Paint Thinner

0 Turpentine

Lacquer Thinner

0 Nail Polish Remover They can all be hazardous - some more than others - and they can all damage your vehicle, too. Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle:

Alcohol Laundry Soap

0 Bleach 0 Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic and painted surfaces with a clean, damp cloth.

5-85

FabricEarpet Your dealer has cleaners for the cleaning of fabric and carpet. They will clean normal spots and stains very well. You can get GM - approved cleaning products from your dealer. See GM Vehicle Care/Appearance Materials on page 5-92. Here are some cleaning tips:

Always read the instructions on the cleaner label. Clean up stains as soon as you can - before they set. Carefully scrape off any excess stain. Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. If a ring forms on fabric after spot cleaning, clean the entire area immediately or it will set.

Using Cleaner on Fabric 1. Vacuum and brush the area to remove any

loose dirt.

2. Always clean a whole trim panel or section. Mask

surrounding trim along stitch or welt lines.

3. Follow the directions on the container label. 4. Apply cleaner with a clean sponge. Don’t saturate

the material and don’t rub it roughly.

5-86

5. As soon as you’ve cleaned the section, use a

sponge to remove any excess cleaner.

6. Wipe cleaned area with a clean, water-dampened

towel or cloth.

2.

3.

7. Wipe with a clean cloth and let dry. Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1.

Carefully scrape off excess stain, then sponge the soiled area with cool water. If a stain remains, follow the cleaner instructions described earlier. If an odor lingers after cleaning vomit or urine, treat the area with a waterlbaking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Let dry.

4. Stains caused by candy, ice cream, mayonnaise, chili sauce and unknown stains can be removed as follows: 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry completely 3. If a stain remains, follow the cleaner instructions

described earlier.

Vinyl Use warm water and a clean cloth.

Rub with a clean, damp cloth to remove dirt. You may have to do this more than once. Things like tar, asphalt and shoe polish will stain if you don’t get them off quickly. Use a clean cloth and vinyl/leather cleaner. See your dealer for this product.

Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry.

For stubborn stains, use a leather cleaner. See your dealer for this product. Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

0 Soiled or stained leather should be cleaned

immediately. If dirt is allowed to work into the finish, it can harm the leather.

Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish. Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See GM Vehicle Care/Appearance Materials on page 5-92. Notice: Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid.

5-87

Keep belts clean and dry. .

Care of Safety Belts

Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Use a car washing soap. Don’t use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get GM-approved cleaning products from your dealer. See GM Vehicle Care/Appearance Materials on page 5-92. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.

may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6- 79.

5-88

Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.” Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See GM Vehicle CareAppearance Materials on page 5-92. If your vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Nofice: Machine compounding or aggressive polishing on a basecoatlclearcoat paint finish may dull the finish or leave swirl marks.

Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.

5-89

Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.

Aluminum Wheels Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Don’t take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.

5-90

Tires To clean your tires, use a stiff brush with tire cleaner. Notices When applying a tire dressing, always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires. Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials avaliable from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop.

Underbody Maintenance

Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.

5-9 1

Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms; blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

GM Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products.

GM Vehicle Care/A

3pearance Materials

Description

Polishing Cloth Wax -Treated Tar and Road Oil Remover Chrome Cleaner and Polish

Sidewall Tire

Usage

Interior and exterior polishing cloth. Removes tar, road oil and asphalt. Use on chrome or stainless steel. Removes soil and black White

Vinyl Cleaner

Cleans vinyl tops, upholstery and

5-92

GM Vehicle Care/Appearance Materials

(cont’d)

GM Vehicle Care/Appearance Materials

(cont’d)

Description

I Glass Cleaner

Chrome and Wire Wheel Cleaner

Finish Enhancer

Description

Wash Wax Concentrate

Spot Lifter

Usage Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly and easily removes spots and stains from carpets, vinyl and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.

Swirl Remover Polish

fine scratches and other

Odor Eliminator

Foaming Tire Shine Low Gloss

See your General Motors parts department for these products. See Part D: Recommended Fluids and Lubricants on page 6- 19.

5-93

Vehicle Identification

Vehicle Identification Number (VIN)

Service Parts Identification Label You’ll find this label on the front passenger door frame. It’s very helpful if you ever need to order parts. On this label is:

your VIN, the model designation, paint information and a list of all production options and special equipment.

Be sure that this label is not removed from the vehicle.

SAMPLE4UX1 M072675

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts.

5-94

Electrical System

Add-on Electrical Equipment

Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Air Bag-Equipped Vehicle on page 1-76.

Headlamp Wiring The headlamp wiring is protected by a circuit breaker in the lamp switch. An electrical overload will cause the iamps to flicker on ana off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. Although the circuit is protected from electrical overload, overload due to heavy snow, etc., may cause wiper linkage damage. Always clear ice and heavy snow from the windshield before using the windshield wipers. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed.

5-95

Fuses and Circuit Breakers Floor Console Fuse Block The floor console fuse block is located under the driver’s seat.

5-96

Front of Vehicle

Fuse

10 11 12 13 14 15 16 17 18

Usage Spare Outside Rear View Mirror Courtesy Lamp/SEO Left Rear Stopflurn Signal Cargo Locks Right Rear StopDurn Signal Driver Locks StopKenter High Mounted Stop Lamp Climate Control 1 Climate Control Brakes Heated MirrodDefogger Right Rear Blower Driver Turn Mirror Door Locks Upfitter Park Not Available Left Rear Park Lamp

Fuse 19 20 21 22 32 33

Relays

23 24 25 26 27 28 29 30 31

Lamp

Usage Pass Turn Mirror Right Rear Park Trailer Park Lamp Front Park Lamp Auxilaryl Auxilary2 Usage Window Residual Accessory Power Auxiliary Right Rear Defogger Courtesy Lamp Cargo Unlock Driver Unlock Park Lamp Door Locks Pass Unlock

Circuit Breaker Usage

34

Power Window

5-97

Engine Compartment Fuse Block The fuse block is in the engine compartment on the driver’s side of the vehicle.

1 I 48 1 49

62

5-98

Front of Vehicle

Fuse

10

11 12 13 14 15 16 17 18 19 20 21 22

Usage Radio Battery Powertrain Control Module Battery Left Rear Turn Lamp Right Rear Turn Lamp Backup Lamps Trailer Wiring Ignition 0 Stop Lamp Right Rear DefoggedHeated Mirror Right Daytime Running Lampmurn Signal Left Daytime Running Lampnurn Signal Truck Body Control Module 4 Fuel Pump Trailer Flasher Horn Truck Body Control Module 3 Trailer Stop/Turn Signal Truck Body Control Module 2 Truck Body Control Module Remote Function Actuator Engine 2 Ignition E

Fuse 23

24

25 26 27

28

29 30 31 32 33 34 35 36

37

38 39 40 41 42 43

Usage Engine 1 Truck Body Control Module Ignition 1 Spare RPNlnside Rearview Mirror Crankcase Brake Transmission Shift Interlock System Auxiliary Power Outlets Cigarette Lighter Instrument Panel Cluster Air Conditioning Spare Vent Spare Vehicle Back Up Supplemental Inflatable Restraint System Powertrain Control Module Ignition I Oxygen Sensor B Oxygen Sensor A Windshield Wipers Right Headlamp - Low Beam Left Headlamp - Low Beam

5-99

Fuse 44 45

46

47 48 49 50 51 52 63 64

Usage Left Headlamp - High Beam Right Headlamp - High Beam Truck Body Control Module-Accessory Front Windshield Wiper Anti-Lock Brakes Ignition A Trailer Climate Control Blower Ignition B Spare Spare

Fuse Relay

53 54 55 56 57 58 59 61 62

Horn

Spare

Usage Usage Windshield Wiper Air Conditioning Spare Headlamp - High Beam Fuel Pump Headlamp - Low Beam

Starter

Circuit Breaker Usage Power 60 Seat

5-1 00

Capacities and Specifications All capacities are approximate. When adding, be sure to fill to the appropriate level or as recommended in this manual. See refrigerant charge iabei under the hood for charge capacity information and requirements.

En ine S ecifications

1-6-5-4-3-2

5-1 01

Capacities

Capacities

Cooling System After refill, the level must be rechecked. See “Cooling System” in the Index.

Application

QTY Without Rear

Heater

QTY With Rear Heater

VORTECTM 4300 V6

VORTECTM 4800 V8

VORTECTM 5300 V8

VORTECTM 6000 V8

14.2 quarts (1 3.5 L)

16.3 quarts (15.5 L)

14.7 quarts (14.0 L)

16.9 quarts (16.0 L)

13.9 quarts (1 3.2 L)

16.0 quarts (15.2 L)

14.5 quarts (1 3.8 L)

17.1 quarts (1 6.2 L)

I Capacities

English

Metric

Application

Engine Oil With Filter After refill, the level must be rechecked. Add enough engine oil so that the fluid is within the proper operating range. See Engine Oil on page 5-14 VORTECTM 4300 V6 (Vin W)

4.5 quarts

4.3 L

VORTECTM 4800 V8 ( Vin V)

VORTECTM 5300 V8 (Vin T)

5- 1 02

6.0 quarts

6.0 quarts

5.7 L

5.7 L

VORTECTM 6000 V8 (Vin U)

Application

Capacities

QTY Without Rear

Heater

6.0 quarts

QTY With Rear Heater

5.7 L

r- Air Conditioning Refrigerant R-l34a (Front)

Air Conditioning Refrigerant R-l34a (Front and Rear)

1.8 Ibs

3.1 Ibs

(0.81 kg)

(1.41 kg)

5-1 03

Normal Maintenance Replacement Parts Replacement part numbers listed in this section are based on the latest information available at the time of printing, and are subject to change. If a part listed in this manual is not the same as the part used in your vehicle when it was built, or if you have any questions, please contact your GM dealer. These specifications are for information only. If you have any questions, see the service manual for the chassis or refer to the body manufacturer's publications.

VIN Code Oil Filter*

Engine Air Cleaner/Filter* Passenger Compartment

Air Filter Kit** PCV Valve" Spark Pluqs

PF47 9C 5248551 3 CV 769-C

PF44

P F44

PF44

5248551 3 cv 2001-c

A1 51 9C A1 51 9C A1 51 9C A1 51 5248551 3 5248551 3 cv 2001-c cv 2001-c 4 1 -974 4 1 -974 41 -974 41 -932

5-1 04

Section 6 Maintenance Schedule

Maintenance Schedule ...................................... 6-2 Introduction ................................................... 6-2 Your Vehicle and the Environment .................... 6-2 Maintenance Requirements .............................. 6-2 How This Section is Organized ......................... 6-3 Part A: Scheduled Maintenance Services ........... 6-4 Using Your Maintenance Schedule .................... 6-4 Scheduled Maintenance ................................... 6-5 Part 6: Owner Checks and Services . . . . . . . . . . . . 6-12 At the First 100, 1, 000 and 6, 000 Miles

(160, 1 600 and 10 000 km) ....................... 6-12 At Each Fuel Fill .......................................... 6-12 At Least Once a Month ................................. 6-13 At Least Twice a Year ................................... 6-13

At Least Once a Year ................................... 6.14 Part C: Periodic Maintenance Inspections ......... 6.17 Steering and Suspension Inspection ................ 6.17 Exhaust System Inspection ............................ 6.17 Fuel System Inspection .................................. 6.17 Engine Cooling System Inspection ................... 6.17 Throttle System Inspection ............................. 6.18 Rear Axle Service ......................................... 6.18 Transfer Case and Front Axle

(All-Wheel Drive) Inspection ........................ 6.18 Brake System Inspection ................................ 6.18 Part D: Recommended Fluids and Lubricants .... 6-19 Part E: Maintenance Record ........................... 6.21

6- 1

Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Maintenance Schedule

Introduction

KEEP ENGINE OIL AT THE PROPER

LEVEL AND CHANGE AS

RECOMMENDED

1.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

6-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

Perform -. rainte nce work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see Service Publications Ordering Information on page 7- 10. “Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

6-3

This part tells you the maintenance services you should have done and when you should schedule them. When you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses them. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that:

carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Certification/Tire label. See Loading Your Vehicle on page 4-30. are driven on reasonable road surfaces within driving limits. use the recommended fuel. See Gasoline Octane on page 5-5.

Part A: Scheduled Maintenance Services This part contains engine oil and chassis lubrication scheduled maintenance which explains the engine oil life system and how it indicates when to change the engine oil and filter. Lubricate chassis components with each oil change. Also, listed are scheduled maintenance services which are to be performed at the mileage intervals specified. Using Your Maintenance Schedule We at General Motors want to help you to keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

6-4

Scheduled Maintenance The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part B: Owner Checks and Services on page 6-12 and Part C: Periodic Maintenance Inspections on page 6- 17.

Footnotes t The U. S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. +A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6- 18.

6-5

Engine Oil and Chassis Lubrication Scheduled Maintenance Change engine oil and filter as indicated by the GM Oil Life System (or every 12 months, whichever occurs first.) Reset the system. Your vehicle has a computer system that lets you know when to change the engine oil and filter. This is based on engine revolutions and engine temperature, and not on mileage. Based on driving conditions, the mileage at which an oil change will be indicated can vary considerably. For the oil life system to work properly, you must reset the system every time the oil is changed. When the system has calculated that oil life has been diminished, it will indicate that an oil change is necessary. A change engine oil message will come on. Change your oil as soon as possible within the next two times you stop for fuel. It is possible that, if you are driving under the best conditions, the oil life system

may not indicate that an oil change is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. It is also important to check your oil regularly and keep it at the proper level. If the system is ever reset accidentally, you must change your oil at 3,000 miles (5 000 km) since your last oil change. Remember to reset the oil life system whenever the oil is changed. See Engine Oil on page 5-14 for information on resetting the system. An Emission Control Service. Lubricate chassis components with each engine oil and filter change. Lubricate the front suspension, kingpin bushings, steering linkage and rear driveline center splines. After the services are performed, record the date, odometer reading and who performed the service on the maintenance record pages in Part E of this schedule.

6-6

7,500 Miles (12 500 km) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

U Rotate tires. See Tire Inspection and Rotation on page 5-62 for proper rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

0 Vehicles With GVWR Above 10,000 Ibs. Only:

Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 Rotate tires. See Tire Inspection and Rotation on page 5-62 for proper rotation pattern and additional information. (See footnote +.)

22,500 Miles (37 500 km) U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

U Rotate tires. See Tire Inspection and Rotation on page 5-62 for proper rotation pattern and additional information. (See footnote +.)

30,000 Miles (50 000 km) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

0 Clean and repack the front wheel bearings (or at

each brake relining, whichever occurs first).

c3 Rotate tires. See Tire Inspection and Rotation on page 5-62 for proper rotation pattern and additional information. (See footnote +.) (See footnote t.)

0 Replace fuel filter. An Emission Control Service.

0 Vehicles With GVWR Above 10,000 Ibs. Only:

Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

6-7

37,500 Miles (62 500 km) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

SII Vehicles With GVWR Above 10,000 Ibs. Only:

Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

hl Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

6-8

50,000 Miles (83 000 km) 0 Change automatic transmission fluid and filter if the vehicle’s GVWR is over 3,600 Ibs or if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles ( I 66 000 km). 52,500 Miles (87 500 km) CIJ Check rear/front axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

c1 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

60,000 Miles (100 000 km) CI Check rear/front axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

67,500 Miles (112 500 km) tl Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

U Clean and repack the front wheel bearings (or at

each brake relining, whichever occurs first).

0 Rotate tires. See Tire Inspection and Rotation on page 5-62 for proper rotation pattern and additional information. (See footnote +,)

0 Replace fuel filter. An Emission Control Service.

(See footnote f.)

0 Vehicles With GVWR Above 10,000 Ibs. Only:

Inspect shields for damage or looseness. Adjust or replace as required. 3 s is a Noise Emission Control Service. Applicable :,::$ to vehicles sold in the United States.

U Inspect Evaporative Control System. Check all fuel

and vapor lines and hoses for proper hook-up, routing and condition. Check that the purge valve works properly, if equipped. Replace as needed. An Emission Control Service. (See footnote f.)

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

0 Vehicles With GVWR Above 10,000 Ibs. Only:

Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

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0 Vehicles With GVWR Above 10,000 Ibs. Only:

Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

U Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

97,500 Miles (162 500 km) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

82,500 Miles (137 500 km) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-62 for proper rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km) U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking.

U Clean and repack the front wheel bearings (or at

U Replace fuel filter. An Emission Control Service.

each brake relining, whichever occurs first.) (See footnote t.)

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100,000 Miles (166 000 km) CI Inspect spark plug wires. An Emission Control

Service.

0 Replace spark plugs. An Emission Control Service. 0 Change automatic transmission fluid and filter if

the vehicle’s GVWR is over 8600 Ibs or if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

0 If you haven’t used your vehicle under severe service

conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter.

150,000 Miles (240 000 km) 0 Drain, flush and refill cooling system (or every

60 months since last service, whichever occurs first). See Engine Coolant on page 5-24 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. 0 Inspect engine accessory drive belt. An Emission

Control Service.

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Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000 km) For vehicles with dual wheels, check dual wheel nut torque. For proper torque, see Capacities and Specifications on page 5- IO I.

At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-14 for further details. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL@' coolant mixture if necessary. See Engine Coolant on page 5-24 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See Windshield Washer Fluid on page 5-38 for further details.

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At Least Once a Month Tire Inflation Check Make sure tries are inflated to the correct pressures. Don’t forget to check your spare tire. See Tires on page 5-60 for further details. Cassette Tape Player Service Clean cassette tape player. Cleaning should be done every 50 hours of tape play. See Audio System(s) on page 3-40 for further details.

At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check

Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see Cleaning the Outside of Your Vehicle on page 5-88. Spare Tire Check At least twice a year, after the monthly inflation check of the spare tire determines that the spare is inflated to the correct tire inflation pressure, make sure that the spare tire is stored securely. Push, pull, and then try to rotate or turn the tire. If it moves, use the ratchevwheel wrench to tighten the cable. See Changing a Flat Tire on page 5-69. Engine Air Cleaner Filter Restriction indicator Check Your vehicle has an engine air cleaner filter restriction indicator located on the air cleaner in the engine compartment. The indicator lets you know when the air cleaner filter is dirty and needs to be changed. Check the indicator at least twice a year or when your engine oil is changed, whichever occurs first. See Engine Air C/eaner/Filter on page 5-79 for more information. Inspect your air cleaner filter restriction indicator more often if the vehicle is used in dusty areas or under off road conditions.

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Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6-19. Automatic Transmission Check Check the transmission fluid level; add if needed. See Automatic Transmission Fluid on page 5-27. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all hood hinges, hood prop rod pivot, fuel filler door, rear compartment hinges, latches, locks, latch assembly, secondary latch, pivots, spring anchor, release pawl and any moving seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

hood

Starter Switch Check

When you are doing this -..eck, the .,hide could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

2.

3.

around the vehicle. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-26 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

Automatic Transmission Shift Lock Control System Check

len you are

i n g this check,

? vehicle

could move suddenly. If it does, you or others could be injured. Follow the steps below.

1.

2.

Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. Firmly apply the parking brake. See Parking Brake on page 2-26 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don't start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position.

The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.

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Parking Brake and Automatic Transmission Park (P) Mechanism Check

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should /et your dealer’s sewice department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See Service Publications Ordering information on page 7- 10. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 2-30. Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

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Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Rear Axle Service Check the gear lubricant level in the rear axle and add if needed. See Rear Axle on page 5-50. A fluid loss may indicate a problem. Check the axle and repair it if needed.

Transfer Case and Front Axle (All-Wheel Drive) Inspection Every 12 months, or at engine oil change intervals, check front axle and transfer case and add lubricant when necessary. A fluid loss could indicate a problem. Check and have it repaired, if needed. Check vent hose at transfer case for kinks and proper installation. Brake System Inspection inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

6-1 8

t--

Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

Usage

Fluid/Lubricant

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see Engine Oil on page 5- 14. 50/50 mixture of clean, drinkable water and use only DEX-COOL@ Coolant. See Engine Coolant on page 5-24. Delco Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid. GM Optikleen@ Washer Solvent or eauivalent.

Engine Oil

Engine Coolant

Hydraulic Brake

System

Windshield

Washer Solvent

Usage

Fluid/Lubricant

Parking Brake Cable Guides

Power Steering

System Automatic

Key Lock Cylinders

Chassis Lubrication

Front Wheel

Bearings

Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGl #2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. US. 1052884, in Canada 993294, or equivalent). DEXRON@ -111 Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGl #2, Category LB or GC-LB. Wheel bearing lubricant meeting requirements of NLGl #2, Category GC or GC-LB (GM Part No. U.S. 1051344, in Canada 993037, or equivalent).

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Usaqe

FluidlLubricant

Hood Hinges

Weatherstrip Conditioning

Weatherstrip

Squeaks

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474. or eauivalentl. Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 1095301 4. or eauivalentl. Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437, or equivalent).

one-Piece Propshaft Spline, Two-Piece Propshaft

Ssline

Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879, in Canada 1095351 1) or lubricant meeting requirements of GM 9985830.

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Part E: Maintenance Record

After the scheduled services are performed, record the date, odometer reading and who performed the service ana any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record pages. Also, you should retain all maintenance receipts.

Maintenance Record

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Maintenance Record (csnt’d)

6-22

Maintenance Record (cont’d)

Maintenance Record

6-23

Maintenance Record cont’d

6-24

Section 7 Customer Assistance Information

Customer Assistance information ................... 7.2 Customer Satisfaction Procedure ...................... 7.2 Online Owner Center ...................................... 7.3 Customer Assistance for Text

Telephone (TTY) Users ................................ 7.4 Customer Assistance Off ices ............................ 7.4 GM Mobility Program for Persons with

Disabilities .................................................. 7.5 Roadside Assistance Program .......................... 7.5 Courtesy Transportation ................................... 7.7

Reporting Safety Defects .................................. 7.9

Reporting Safety Defects to the United States

Government ............................................... 7.9

Reporting Safety Defects to the Canadian

Government ............................................... 7.9 Reporting Safety Defects to General Motors ....... 7.9 Service Publications Ordering Information ......... 7.10

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Customer Assistance Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1 020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1 -800-263-3777 (English) or 1-800-263-7854 (French).

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We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative:

Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage

When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1 804 Telephone: 1-800-955-51 00 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Online Owner Center The Owner Center at MyGMLink is a resource for your GM ownership needs. You can find your specific vehicle information all in one place. The Owner Center allows you to: 0 Get e-mail service reminders.

Access information about your specific vehicle, including tips and videos and an electronic version of this owner’s manual. Keep track of your vehicle’s service history and maintenance schedule.

0 Find GM dealers for service nationwide. 0 Receive special promotions and privileges only

available to MyGMLink members.

Refer to the web for updated information. To register your vehicle visit www.MyGMLink.com.

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Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1 -800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Off ices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-51 70 1-800-222-1 020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1 -800-CHEV-USA@ (243-8872) Fax Number: 31 3-381 -0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish)

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Fax Number: 31 3-381 -0022 From U S . Virgin Islands: 1-800-496-9994 Fax Number: 31 3-381 -0022 Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1 H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and US. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01 -800-508-0000 Long Distance: 01 1-52-53 29 0 800

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000 toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830.

Roadside Assistance Program To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center. As the owner of a 2003 Chevrolet, membership in Roadside Assistance is free. Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free; however some services may incur costs. Roadside offers two levels of service to the customer Basic Care and Courtesy Care: Roadside Basic Care provides:

Toll-free number, 1 -800-CHEV-USA (243-8872), text telephone (TTY) users, call 1-888-889-2438

0 Free towing for warranty repairs 0 Basic over-the-phone technical advice

Available dealer services at reasonable costs (i.e., wrecker services, locksmith/key service, glass repair, etc.)

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Roadside Courtesy Care provides:

Roadside Basic Care services (as outlined previously) Plus: FREE Non-Warranty Towing (to the closest dealer from a legal roadway)

- FREE Locksmith/Key Service (when keys are lost

on the road or locked inside) FREE Flat Tire Service (spare installed on the road) FREE Jump Start (at home or on the road) FREE Fuel Delivery ($5 of fuel delivered on the road)

Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2003 Chevrolet passenger cars and light duty trucks. (See your selling dealer for details.) Courtesy Care is available to retail and retail lease customers operating 2003 and newer Chevrolet vehicles

-for

a period of 3 years/36,000 miles (60 000 km),

whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer service management.

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Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor;

Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle location Telephone number where you can be reached Vehicle mileage Description of problem

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.

Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.

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Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five day maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

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Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact you dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

Reporting Safety Defects

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign, However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline.

Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A ON5 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-51 70 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

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Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00 Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases. RETAIL SELL PRICE: $50.00

Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1 -800-463-7483). Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00

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Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

ORDER TOLL FREE: 1-800-551-41 23 Monday-Friday 8:00 AM - 6:OO PM