For prompt assistance, please have the following information available to give the Customer Assistance Representative:
Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern
We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to:
Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047
In Canada, write to:
General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7
Chevrolet/Geo Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet/Geo Roadside Assistance Center. As the owner of a 1997 Chevrolet/Geo, membership in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1-800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy" Care:
Toll-free number, 1-800-CHEV-USA Free towing for warranty repairs Basic over-the-phone technical advice Available dealer services at reasonable costs (ie., wrecker services, locksmithkey service, glass repair, etc.)
ROADSIDE Courtesy Care PROVIDES: 0 Roadside Basic Care services (as outlined above)
Plus:
0 FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
@ FREE LocksmithKey Service (when keys are lost
on the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road)
ChevroletlGeo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1997 ChevroletlGeo passenger car and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to Retail and Retail Lease Customers operating 1997 and newer ChevroletlGeo vehicles for a period of 3 years/36,000 miles (60 0o0 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time.
For complete program details, see your Chevrolet/Geo dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor:
Vehicle Identification Number (VIN)
Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywnere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.
0 License plate number 0 Vehicle color 0 Vehicle location
Telephone number wnere you can be reached
0 Vehicle mileage 0 Description of problem
0 Chevrolet/Geo Courtesy Transportation is not part
of the Bumper to Bumper New Vehicle Limited Warranty. Chevrolet/Geo reserves the right to make any changes or discontinue Courtesy Transportation at any time without notification. For additional program details, contact your Chevrolet/Geo dealer.
Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. In Canada, please consult your GM dealer for information on Courtesy Transportation.
Courtesy Transportation Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1997 Chevrolet/Geo passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:
One way shuttle ride for any warranty repair completed during the same day. Up to $30 maximum daily vehicle rental allowance for any overnight warranty repair up to five days, OR Up to $30 maximum daily cab, bus or other transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR Up to $10 daily fuel allowance for rides provided by another person (Le., friend, neighbor, etc.) in lieu of rental for any overnight wmanty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your Chevrolet/Geo dealer service management. Claim amounts should reflect all actual costs.
8-8
GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:
BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.
We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada Box 8880 Ottawa, Ontario K1 G 352
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1 H 8P7
Ordering Service and Owner Publications in Canada Service manuals, service bulletins, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.
1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
of your vehicle can be purchased by filling out
$88
'.;s;',:$g2
, ,,cg;j;: ~ ~ z y y , & ' ; Y
E-'"k"l.7&$
b-,-* e
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
OWNER'S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner's manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1 5.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $1 0.00
CURRENT 8t PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)
(Monday-Friday 8:OO AM - 6:OO PM EST)
FAX Orders Onlv 1-31 3-865-5927
1-800-782-4356
service. If further information is needed, write to the address s R own below or call
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
1-800-782-4356. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order.
name of the person to whose attention the shipment should be sent.
.. .i : _.
.? -;::
;;. $: . . ' NOTE: Dealers and Companies please provide dealer or company name, and also the
:,.
.~
P.O. Box 07130 Detroit, MI 48207
,, .,
.zj., , .~
. . . . . .
: For purchases outside U.S.A. please write to the above address for quotation.
HELM, INCORPORATED
I.
is : Mail completed order form to:
::: '1
"j p:
(CUSTOMER'S NAME)
.. : .
..
, . .
, .
. .
. ..
. . .
. . ...
. ,
,..
(ATTENTION)
GM-CHE-ORD97
*(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
US. order processing.
Section 9 Index
Adjustable Mast Antenna ........................
3-28
AirBag .......................................
1-25
Adding Equipment ............................
1-32
How Does it Restrain ..........................
1-30
How it Works ................................
1-28
Location ....................................
1-28
Readiness Light .........................
1.27. 2-51
Servicing ...................................
1-31
What Makes it Inflate ..........................
1-29
What Will You See After it Inflates . . . . . . . . . . . . . . . 1-30
When Should it Inflate .........................
1-29
Aircleaner ....................................
6-17
Air Conditioning ................................
3-7
Air Conditioning Refrigerants .....................
6-67
Air Control. Climate Control System . . . . . . . . . . . . . . . . . 3-3
Alignment and Balance. Tire ......................
6-47
Aluminum Wheels. Cleaning ......................
6-55
Antenna. Adjustable Mast ........................
3-28
Antenna. Power ................................
3-28
Antifreeze .....................................
6-22
Anti-Lock
Brake System Warning Light . . . . . . . . . . . . . . . . 2-53. 4-7
Brakes ......................................
4-7
Appearancecare ............................... 6-49
Appearance Care Materials .......................
Arbitration Program ..............................
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Systems ..................................
Automatic Transmission
6-57
8-9
2-43
3-8
Transmission Check ...........................
7-46
Transmission Fluid ............................
6-18
Transmission Operation ........................
2-20
Shifting .....................................
2-20
Transmission Park Mechanism Check . . . . . . . . . . . . . 7-48
Axle. Locking Rear .............................
2-23
Axle. Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-22
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-32
Jump Starting .................................
5-3
Replacement. Remote Keyless Entry . . . . . . . . . . . . . . . 2-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Warnings ....................................
5-3
BBB Auto Line .................................
8-9
Before Leaving on a Long Trip ....................
4-21
Better Business Bureau Mediation . . . . . . . . . . . . . . . . . . . 8-9
Blizzard. Driving In .............................
4-25
9-1
Brake
Adjustment ..................................
6-31
Fluid .......................................
6-28
Master Cylinder ..............................
6-28
Parking .....................................
2-23
Pedal Travel .................................
6-3 1
Replacing System Parts ........................
6-3 1
System Warning Light .........................
2-52
Trailer ......................................
4-34
Transmission Shift Interlock Check ............... 7-47
Wear .......................................
6-30
Brakes. Anti-Lock ...............................
4-7
Braking ........................................
4-6
Braking in Emergencies ...........................
4-9
..........................
2-16
Break-In. New Vehicle
Brightness Control ..............................
2-38
BTSICheck ...................................
7-47
Bulb Replacement ..............................
6-32
Canadian Roadside Assistance ....................
8-7
Capacities and Specifications ...................... 6-64
Carbon Monoxide ....................
2-28.4-26. 4-34
Cassette Deck Service ...........................
7-45
Cassette Tape Player .......................
3- 11. 3- 13
Cassette Tape Player Care ........................
3-27
Center High-Mounted Stoplamp . . . . . . . . . . . . . . . . . . . 2-61
Center Passenger Position ........................
1-35
Center Rear Passenger Position ....................
1-35
Certification Label ..............................
4-27
CertificatiodTire Label ..........................
4-27
9-2
...........................
.................................
4-34
Chains. Safety
Chains. Tire ...................................
6-49
Changing a Flat Tire .............................
5-23
Checking Your Restraint Systems .................. 1-52
Chemical Paint Spotting ..........................
6-56
Child Restraints ................................
1-40
Securing in a Rear Outside Seat Position ........... 1-42
Securing in the Center Front Seat Position ......... 1-44
Securing in the Center Rear Seat Position . . . . . . . . . . 1-44
Securing in the Center Seat Position .............. 1-44
Securing in the Passenger Seat Position . . . . . . . . . . . 1-46
Securing in the Right Front Seat Position .......... 1-46
TopStrap ...................................
1-42
Where to Put
1-40. 1-41
Cigarette Lighter ...............................
2-45
Circuit Breakers and Fuses .......................
6-60
Cleaner. Air ...................................
6-17
Cleaning
Aluminum Wheels .....................
. . . . . . . 6-55
Fabric ......................................
6-50
Glass .......................................
6-53
InsideofYourGM ............................
6-50
Instrumentpanel .............................
6-52
Leather .....................................
6-52
Outside of Your GM ...........................
6-54
Special Problems .............................
6-51
Stains ......................................
6-50
Tires .......................................
6-55
Vinyl .......................................
6-52
Wheels .....................................
6-55
Windshield and Wiper Blades . . . . . . . . . . . . . . . . . . . 6-53
Climate Control. Standard . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Climate Control System ...........................
3-2
Clock. Setting the . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-8
Comfort Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Compact Disc Care .............................
3-27
Compact Disc Player .......................
3-18. 3-22
Console Storage ................................
2-44
Control of a Vehicle ..............................
4-6
Convex Outside Mirror ..........................
2-44
Coolant .......................................
6-22
RecoveryTank ...............................
5-16
Cooling System ................................
5- 14
Courtesy Transportation ...........................
8-8
Cruise Control .................................
2-36
Cupholders ....................................
2-44
Customer Assistance for Text Telephone Users . . . . . . . . . 8-4
Customer Assistance Information . . . . . . . . . . . . . . . . . . . 8- 1
Customer Satisfaction Procedure ....................
8-2
Damage. Finish ...............................
6-56
Damage. Sheet Metal ............................
6-55
Daytime Running Lamps .........................
2-40
Daytime Running Lamps Indicator Light . . . . . . . . . . . . 2-54
...................................
Dead Battery
5-3
Defects. Reporting Safety . . . . . . . . . . . . . . . . . . . . . . . . 8- 10
Defensive Driving ...............................
4-2
Defogging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2. 3-4
Defrosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2. 3.4
Dome Lamps ..................................
2-40
Door
Locks .......................................
2-4
Sliding .....................................
2-11
Storage .....................................
2-45
Storagepocket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-45
Swing-Out Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Drive Position. Automatic Transmission . . . . . . . . . . . . . 2-22
Driver Position .................................
1-15
Driving
City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-19
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Drunken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Freeway ....................................
4-20
InaBlizzard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
In Foreign Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
In the Rain
Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-14
OnCurves ...................................
4-9
On Grades While Towing a Trailer . . . . . . . . . . . . . . . 4-36
On Hill and Mountain Roads . . . . . . . . . . . . . . . . . . . . 4-22
OnSnowandIce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Throughwater ............................... 4-18
WetRoads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
With a Trailer ................................
4-34
................................
4-3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-45
Drunken Driving
Dual Tire Operation
Manual
Electrical Equipment. Adding
Electrical System ............
Electronic Road Speed Governor
Engine . . . . . . . . . . . . . . . . . . . .
Coolant . . . . . . . . . . . . . . . . . .
Coolant Level Check . . . . . . .
Coolant Temperature Gage . .
. . . . . . . . . . .
Cooling System
Exhaust . . . . . . . . . . . . . . . . . .
Fuse Block . . . . . . . . . . . . . . .
Identification . . . . . . . . . . . . .
Oil Level Check . . . . . . . . . . .
Overheating . . . . . . . . . . . . . .
Running While Parked . . . . . .
Starting Your . . . . . . . . . . . . .
Engine Oil . . . . . . . . . . . . . . . . .
Adding . . . . . . . . . . . . . . . . . .
Additives . . . . . . . . . . . . . . . .
Checking . . . . . . . . . . . . . . . .
Pressure Gage . . . . . . . . . . . . .
Used ....................
Whentochange ..............................
Exhaust. Engine ................................
. . . . . . . . . . . . . . . . . . . 6-59
. . . . . . . . . . . . . . . . . . . 6-59
(Gasoline Engines) ... 2-60
....................
6-9
. . . . . . . . . . . . . . . . . . . 6-22
. . . . . . . . . . . . . . . . . . . 7-45
. . . . . . . . . . . . . . . . . . . 2-59
Language
. . . . . . . . . . . . . . . . . . . 6-65
. . . . . . . . . . . . . . . . . . . 2-28
. . . . . . . . . . . . . . . . . . . 6-63
. . . . . . . . . . . . . . 6.58. 6..65
. . . . . . . . . . . . . . . . . . . 7-45
. . . . . . . . . . . . . . . . . . . 5-12
. . . . . . . . . . . . . . . . . . . 2-28
. . . . . . . . . . . . . . . . . . . 2-17
. . . . . . . . . . . . . . . . . . . 6-12
. . . . . . . . . . . . . . . . . . . 6-12
. . . . . . . . . . . . . . . . . . . 6-16
. . . . . . . . . . . . . . . . . . . 6-13
. . . . . . . . . . . . . . . . . . . 2-57
. . . . . . . . . . . . . . . . . . . 6-16
6-16
2-28
Fabric Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50
Fan Control. Climate Control System . . . . . . . . . . . . . . . . 3-2
Filling Your Tank ................................
6-5
Filter. Air .....................................
6-17
Finish Care ....................................
6-54
Frangais
en
...........................
Finish Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-56
. . . . . . . . . . . . . . . . 2-22
First Gear. Automatic Transmission
.........................
5-2
Flashers. Hazard Warning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Flat Tire. Changing
Fluids and Lubricants ............................
7-51
Foreign Countries. Fuel ...........................
6-5
..
French
11
Front ParkingKurn Signal Lamp Bulb Replacement . . . . 6-35
Front Storage Area ..............................
2-44
FrontTowing ..................................
5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Canada ...................................... 6-5
FillingYourTank ..............................
6-5
Gage .......................................
2-58
...........................
In Foreign Countries
6-5
Tankcapacity ...............................
6-66
.......................
6-60
Fuses and Circuit Breakers
G a g e s
Engine Coolant Temperature ....................
2-59
...........................
Engine Oil Pressure
2-57
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-58
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-49
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-60
GAWR .......................................
4-28
Gear Positions. Automatic Transmission . . . . . . . . . . . . . 2-20
Gross Axle Weight Rating ........................
4-28
Gross Vehicle Weight Rating . . . . . . . . . . . . . . . . . . . . . . 4-27
..
Guide
11
GVWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
.................................
9-4
Halogen Bulbs ................................
6-32
..........................
5-2
Hazard Warning Flashers
Head Restraints .................................
1-5
Headlamps ....................................
2-39
Bulb Replacement ............................
6-33
High/Low Beam Changer ......................
2-34
OnReminder ................................
2-40
Wiring .....................................
6-59
Hearing Impaired. Customer Assistance . . . . . . . . . . . . . . 8-4
Heating ........................................
3-7
High-Beam Headlamps ..........................
2-34
Highway Hypnosis ..............................
4-22
Hill and Mountain Roads .........................
4-22
Hitches. Trailer .................................
4-33
Hood
Checking Things Under . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Prop ........................................
6-8
Release ......................................
6-7
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-32
Hydroplaning ..................................
4- 18
Ignition Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 16
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . 7-47
Inflation. Tire ..................................
6-42
Inside Daymight Rearview Mirror . . . . . . . . . . . . . . . . . 2-43
Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-49
Brakesystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-50
Exhaust Systems .............................
7-49
Radiator and Heater Hose ......................
7-49
RearAxle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7-50
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Suspension ..................................
Throttle Linkage ..............................
Brightness Control ............................
Cleaning ....................................
Cluster .....................................
FuseBlock ..................................
Interior Lamps .................................
J ack.
....................................
Jump Starting ...................................
Tire
7-49
7-49
7-49
2-38
6-52
2-48
6-60
2-40
5-25
5-3
Keyless Entry System ...........................
2-6
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Labels
4-27
Certification .................................
4-27
Certification/Tire .............................
4-27
Service Parts Identification . . . . . . . . . . . . . . . . . . . . . 6-58
Tire-Loading Information ......................
4-27
Vehicle Identification Number . . . . . . . . . . . . . . . . . . . 6-58
Lalnps ..... . .. . . . .. . .. . . .. .. . . . .. .. . . . .. .. . . . .
2-38
Dome ......................................
2-40
Interior .....................................
2-40
OnReminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40
Panel .......................................
2-40
Underhood ..................................
2-42
Leaving Your Vehicle with the Engine Running ....... 2-26
Lighter .......................................
2-45
Lights
Air Bag Readiness .......................
1.27. 2.5
Anti-Lock Brake System Warning . . . . . . . . . . . . 2.53. 4.7
Brake System Warning .........................
2-52
Daytime Running Lamps Indicator ............... 2-54
Interior .....................................
2-40
Safety Belt Reminder .....................
1 . I 1. 2.50
Service Engine Soon ..........................
2-54
. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Loading Your Vehicle
Locks .........................................
2-4
Door ........................................ 2-4
. . . . . . . . . . . . . . . 7-47
Ignition Transmission Lock Check
PowerDoor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Rear Door Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Sliding Door Child Security . . . . . . . . . . . . . . . . . . . . . . 2-5
4-13
7-5 1
7-46
LossofControl ................................
Lubricants and Fluids ............................
Lubrication Service. Body ........................
Maintenance. Normal Replacement Parts . . . . . . . . . . . 6-67
Maintenance Record ............................
7-53
Maintenance Schedule ............................
7- 1
Long Tripmighway Definition . . . . . . . . . . . . . . . . . . . 7-6
Long Tripmighway Intervals .....................
7-7
Owner Checks and Services .....................
7-45
Periodic Maintenance Inspections . . . . . . . . . . . . . . . . 7-49
Recommended Fluids and Lubricants . . . . . . . . . . . . . 7-5 1
Scheduled Maintenance Services . . . . . . . . . . . . . . . . . . 7-4
Short Trip/City Definition . . . . . . . . . . . . . . . . . . . . . . . 7-5
Short Trip/City Intervals ........................
7-5
Maintenance. Underbody . . . . . . . . . . . . . . . . . . . . . . . . . 6-56
Maintenance When Trailer Towing ................. 4-37
...................... 2-54
Malfunction Indicator Lamp
ManualFrontSeat ...............................
1-2
Mirrors .......................................
2-43
Convex Outside ..............................
2-44
Inside Daymight Rearview .....................
2-43
Power Remote Control .........................
2-43
.................................
Visor Vanity
2-46
MMT .........................................
6-4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Model Reference
Mountain Roads ................................
4-22
Multifunction Lever .............................
2-33
. . . . . . . . . . . . . . . . . 2-21
Neutral. Automatic Transmission
New Vehicle Break-In ...........................
2-16
NightVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
...........................
6-11
Noise Control System
Odometer ....................................
2-49
Odometer. Trip .................................
2-49
Off-Road Recovery .............................
4-11
Oil. Engine ....................................
6-12
Overheating Engine .............................
5-12
Owner Checks and Services .......................
7-45
Owner Publications. Ordering . . . . . . . . . . . . . . . . . . . . . 8-11
6-56
Parking
2-24
2-24
2-27
P a i n t Spotting. Chemical ........................
Park
Automatic Transmission .......................
Shifting Into .................................
Shifting Out of ...............................
AtNight ....................................
2-15
Brake ......................................
2-23
Brake Mechanism Check .......................
7-48
Lots .......................................
2-15
OverThingsThatBurn ........................
2-27
With a Trailer ................................
4-37
Passenger Position ..............................
1-25
Passenger Temperature Control .....................
3-5
Passing .......................................
4-12
Periodic Maintenance Inspections . . . . . . . . . . . . . . . . . . 7-49
Power
Antenna Mast Care ............................
3-28
DoorLocks ................................... 2-5
Option Fuses ................................
6-60
Remote Control Mirror ........................
2-43
Seat .........................................
1-3
Steering .....................................
4-9
Steering Fluid ................................
6-26
Windows ...................................
2-29
Power Seat
Pregnancy. Use of Safety Belts ....................
1-24
Problems on the Road ............................
5-1
Publications. Service and Owner ................... 8-1 1
4-16
2-41
5-19
6-25
3-26
Radiator .....................................
Radiator Pressure Cap ............................
Radio Reception ................................
Radios .........................
3.9.3.11.3.13. 3.18
Rain. Driving In ................................
Reading Lamps ................................
Rear
Axle .......................................
6-22
Door Security Locks ...........................
2-5
Outside Seat Position ..........................
1-32
Seatpassengers ..............................
1-32
Towing .....................................
5-11
Rearview Mirror ................................
2-43
Reclining Front Seatbacks .........................
1-3
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . 7-51
Recovery Tank. Coolant ..........................
5-16
Refrigerants. Air Conditioning ....................
6-67
Remote Compact Disc Player .....................
3-22
Replacement
Bulbs ......................................
Parts .......................................
Wheel ......................................
Replacing Safety Belts ...........................
Reporting Safety Defects .........................
Restraints
Checking ...................................
1-52
Child .......................................
1-40
Head ........................................
1-5
Replacing Parts After a Crash . . . . . . . . . . . . . . . . . . . 1-52
System Check ................................
7-46
Reverse. Automatic Transmission . . . . . . . . . . . . . . . . . . 2-21
9-7
6-68
6-67
6-47
1-52
8-10
....................
Right Front Passenger Position
1-25
Roadside Assistance ..............................
8-5
Roadside Assistance. Canadian .....................
8-7
...........................
Rocking Your Vehicle
5-38
Rotation. Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43
Safety Belt Extender ............................
1-52
1 - 10
Safety Belts ...................................
Adults ......................................
1-15
Care .......................................
6-53
......................
Center Passenger Position
1-35
Center Rear Passenger Position . . . . . . . . . . . . . . . . . . 1-35
Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Driver Position ...............................
1 - 15
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
1 - 15
How to Wear Properly .........................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Incorrect Usage
Incorrect Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 19
LapBelt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Lap-Shoulder ................................
1-15
Lap-Shoulder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Lap-Shoulder ................................
1-33
..............................
1-49
Larger Children
Passenger Position ............................
1-25
Questions and Answers ........................
1 - 14
. . . . . . . . . . . . 1-32
Rear Seat Outside Passenger Positions
Rear Seat Passengers ..........................
1-32
Reminder Light .........................
1-1 1. 2-50
Replacing After a Crash ........................
1-52
. . . . . . . . . . . . . . . . . . 1-29
Right Front Passenger Position
1-3
Seats
Shoulder Belt Height Adjuster . . . . . . . . . . . . . . . . . . . 1 . 18
. . . . . . . . . . . . . . . 1.37. 1-39
Smaller Children and Babies
Use During Pregnancy .........................
1-24
WhyThey Work ..............................
1-11
SafetyChains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Safety Defects. Reporting ........................
8- 10
...
. . . . . . . . . . . . . . . . . . . . . . . 111
Safety Warnings and Symbols
Scheduled Maintenance Services ....................
7-4
Seatback
...............................
Reclining Front
ManualFront .................................
1-2
Power .......................................
1-3
Rear ........................................
1-5
Restraint Systems ..............................
1-1
.................................
Seat Controls
1-2
Securing a Child Restraint ......................
1-42
. . . . . . . . . . . . . . 2-22
Second Gear. Automatic Transmission
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-2
Bulletins, Ordering ............................
8-11
EngineSoonLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54
Manuals. Ordering ............................
8- 11
Parts Identification Label .......................
6-58
Publications. Ordering . . . . . . . . . . . . . . . . . . . . . . . . . 8- 11
Work. Doing Your Own . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
......................
6-1
Service and Appearance Care
Service and Owner Publications . . . . . . . . . . . . . . . . . . . 8- 11
Service Publications .............................
8- 11
Servicing Your Air Bag-Equipped GM . . . . . . . . . . . . . . 1-31
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-55
Sheet Metal Damage
Shift Lever ...............................
2-20. 2-25
Shifting
Automatic Transmission .......................
2-20
Into Park (P) .................................
2-24
OutofPark ..................................
2-27
Shoulder Belt Height Adjuster .....................
1 . 18
Sidemarker Lamp Bulb Replacement . . . . . . . . . . . . . . . 6-36
Signaling Turns ................................
2-33
SIR ..........................................
1-25
Skidding ......................................
4-13
Specifications and Capacities ......................
6-64
Speech Impaired. Customer Assistance . . . . . . . . . . . . . . . 8-4
Speedometer ...................................
2-49
Stains. Cleaning ................................
6-50
Starter Switch Check ............................
7-46
Starting Your Engine ............................
2-17
Steam ........................................
5-12
Steering .......................................
4-9
In Emergencies ...............................
4- 10
Power .......................................
4-9
Tips .........................................
4-9
Wheel. Tilt ..................................
2-32
StorageAreas ..................................
2-44
Storage. Vehicle ................................
6-32
Stuck: In Sand. Mud. Ice or Snow . . . . . . . . . . . . . . . . . . 5-37
Sunvisors ....................................
2-46
Supplemental Inflatable Restraint . . . . . . . . . . . . . . . . . . 1-25
Symbols. Vehicle ..................................
Taillamp Bulb Replacement ......................
Tape Player Care ...............................
6-37
3-27
Temperature Control. Climate Control System . . . . . . . . . 3-2
Temperature Control. Passenger ....................
3-5
Theft .........................................
2-15
Theft-Deterrent Feature ..........................
3-23
Thermostat ....................................
6-26
Third Gear. Automatic Transmission . . . . . . . . . . . . . . . . 2-22
Tilt Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Time. Setting the ................................
3-8
Tirechains .................................... 6-49
TireLoading ...................................
4-27
Tire-Loading Information Label . . . . . . . . . . . . . . . . . . . 4-27
Tires .........................................
6-41
Alignment and Balance ........................
6-47
BuyingNew .................................
6-45
Chains .....................................
6-49
ChangingaFlat ..............................
5-23
Cleaning .................................... 6-55
Dual Operation ...............................
6-45
Inflation ....................................
6-42
Inflation Check ...............................
7-45
Inspection and Rotation ........................
6-43
Loading ....................................
4-27
Pressure .................................... 6-42
Temperature .................................
6-47
Traction ....................................
6-46
Treadwear ...................................
6-46
Uniform Quality Grading .......................
6-46
Wear Indicators ..............................
6-44
Wheel Replacement ...........................
6-47
When It’s Time for New .......................
6-44
9-9
TopStrap .....................................
TorqueLock ...................................
Torque. Wheel Nut .........................
Towing a Trailer ................................
Towing Your Vehicle
Trailer
1-42
2-26
5-34. 6-65
4-29
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
4-34
4-36
4-34
4-33
4-37
4-37
4-34
4-32
4-33
4-29
4-36
4-31
4-38
Brakes .....................................
Driving on Grades ............................
Drivingwith .................................
Hitches .....................................
Maintenance When Towing .....................
Parking on Hills ..............................
Safety Chains ................................
Tongueweight ...............................
Total Weight on Tires ..........................
Towing .....................................
Turnsignals .................................
Weight .....................................
Wiring Harness ...............................
Transmission Fluid
Automatic ...................................
6- 1 8
Transmitters. Keyless Entry ........................
2-7
..........................
Transportation. Courtesy
8-8
Trip Odometer .................................
2-49
TTYUsers .....................................
8-4
Turn Signal and Lane Change Signals . . . . . . . . . . . . . . . 2-33
Turn SignalMultifunction Lever . . . . . . . . . . . . . . . . . . . 2-33
Turn Signals When Towing a Trailer . . . . . . . . . . . . . . . . 4-36
Underbody Maintenance ........................
UnderhoodLamp ...............................
6-56
2-42
Vehicle
Control ......................................
..............................
Damage Warnings
.........................
Identification Number
Loading ....................................
Storage .....................................
4-6
iv
6-58
4-27
6-32
Ventilation System ............................... 3-7
............................ 2-46
Visor Vanity Mirrors
Visors. Sun ....................................
2-46
w a r n i n g Devices ...............................
5-3
Warning Lights. Gages and Indicators ............... 2-50
Warranty Information ............................
8-10
........................ 6-27
Washer Fluid. Windshield
...........................
6-54
Washing Your Vehicle
Weatherstrips ..................................
6-53
Wheel
Alignment ..................................
Nut Torque ............................
5-34. 6-65
Replacement .................................
6-47
Wrench ..................................... 5-26
Windows .....................................
2-29
Power ...................................... 2-29
Side Latches .................................
2-30
Swing-Out .................................. 2-30
6-47
Windshield Washer .............................
2-35
Fluid .......................................
6-27
Fluid .......................................
2-35
Fluid Level Check ............................
7-45
Windshield Wiper ..............................
2-34
Blade Replacement ...........................
6-40
Cleaning the Blades ...........................
6-53
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-59
Winter Driving .................................
Wiring. Headlamp ..............................
Wrecker Towing .................................
Wrench. Wheel .................................
4-24
6-59
5-8
5-26
~~
..
9-11
Service Station Checkpoints
BATERY
P6-32
TI RES
P6-41
ENGINE COOLANT
RECOVERY TANK
P6-24
SECONDARY
HOOD RELEASE
P6-8
WINDSHIELD
WASHER FLUID
P6-27
HOOD RELEASE
P6-7
FUEL DOOR
P6-5
For detailed information, refer to the page number listed, or see the index in the back of the owner’s manual.
I
The 1997 Chevrolet Express Owner’s Manual
1-1
2- 1
3-1
4-1
5-1
6-1
7-1
8-1
9-1
Seats and Restraint Systems
This section tells you how to use your seats and safety belts properly. It also explains the “SIR” system.
Features and Controls
This section explains how to start and operate your vehicle,
Comfort Controls and Audio Systems
This section tells you how to adjust the ventilation and comfort controls and how to operate your audio system.
Your Driving and the Road
Here you’ll find helpful information and tips about the road and how to drive under different conditions.
Problems on the Road
This section tells what to do if you have a problem while driving, such as a flat tire or overheated engine, etc.
Service and Appearance Care
Here the manual tells you how to keep your vehicle running properly and looking good.
Maintenance Schedule
This section tells you when to perform vehicle maintenance and what fluids and lubricants to use.
Customer Assistance Information
This section tells you how to contact Chevrolet for assistance and how to get service and owner publications.
It also gives you information on “Reporting Safety Defects” on page 8- IO.
Index
Here’s an alphabetical listing of almost every subject in this manual. You can use it to quickly find
something you want to read.
-.Iu I
We support voluntary
technician certification.
CHEVROLET
GENERAL MOTORS, GM, the GM Emblem,
CHEVROLET, the CHEVROLET Emblem and the
name EXPRESS are register. -. .- ... demarks of General
Motors Corporation.
This manual includes the latest information at the time it
was printed. We reserve the right to make changes in the
product after that time without further notice. For
vehicles first sold in Canada, substitute the name
“General Motors of Canada Limited” for Chevrolet
Division whenever it appears in this manual.
Please keep this manual in your vehicle, so it will be
there if you ever need it when you’re on the road. If you
sell the vehicle, please leave this manual in it so the new
owner can use it.
Litho in U.S.A.
C9714 B First Edition
ii
WE SUPPORT
VOLUNTARY TECHNICIAN
CERTIFICATION THROUGH
National Institute for
A U T O M O T I V E
S E R V I C E
E X C E L L E N C E
For Canadian Owners Who Prefer a
French Language Manual:
Aux propriktaires canadiens: Vous pouvez vous
procurer un exemplaire de ce guide en fraqais chez
votre concessionaire ou au:
DGN Marketing Services Ltd.
1500 Bonhill Rd.
Mississauga, Ontario L5T IC7
@Copyright General Motors Corporation 1996
All Rights Reserved
How to Use this Manual
Many people read their owner’s manual from beginning
to end when they first receive their new vehicle. If you
do this, it will help you learn about the features and
controls for your vehicle. In this manual, you’ll find
that pictures and words work together to explain
things quickly.
Index
A good place to look for what you need is the Index
in the back of the manual. It’s an alphabetical list of
all that’s in the manual, and the page number where
you’ll find it.
Safety Warnings and Symbols
You will find a number of safety cautions in this book.
We use a box and the word CAUTION to tell you
about things that could hurt you if you were to ignore
the warning.
These mean there is something that could hurt
you or other people.
In the caution area, we tell you what the hazard is. Then
we tell you what to do to help avoid or reduce the
hazard. Please read these cautions. If you don’t, you or
others could be hurt.
You will also find a circle
with a slash through it in
this book. This safety
symbol means “Don’t,”
“Don’t do this,” or “Don’t
let this happen.”
In the notice area, we tell you about something that can
damage your vehicle. Many times, this damage would
not be covered by your warranty, and it could be costly.
But the notice will tell you what to do to help avoid
the damage.
When you read other manuals, you might see
CAUTION and NOTICE warnings in different colors or
in different words.
You’ll also see warning labels on your vehicle. They use
the same words, CAUTION or NOTICE.
Vehicle Damage Warnings
Also, in this book you will find these notices:
NOTICE:
These mean there is something that could
damage your vehicle.
Vehicle Symbols
These are some of the symbols you may find on your vehicle.
For example,
these symbols
are used on an
original battery:
These symbols
are important
for you and
your passengers
whenever your
vehicle is
driven:
These symbols
have to do with
your lamps:
These symbols
are on some of
your controls:
These symbols
are used on
warning and
indicator lights:
CAUTION
POSSIBLE
INJURY
PROTECT
EYES BY
SHIELDING
CAUSTIC
BURNS
,\I/,
SPARK OR
FLAME
COULD
EXPLODE
BATTERY
WINDSHIELD
WIPER
WINDSHIELD
DEFROSTER
UNLOCK Pa
TURN
SIGNALS
FASTEN
SEAT
BELTS
DAYTIME . a
RUNNING *
LAMPS .
# 0
VENTILATING
FAN
FOG LAMPS
Here are some
other symbols
you may see:
FUSE
LIGHTER
(a)
HORN )tr
SPEAKER b
e,
FUEL
COOLANT
TEMP
BATTERY
CHARGING
SYSTEM
BRAKE
COOLANT
ENGINE OIL
PRESSURE
ANTI-LOCK (@)
BRAKES
Model Reference
This manual covers these models:
Passenger Van
-l Cab and Chassis
Cargo Van
vi
Section 1 Seats and Restraint Systems
Here you’ll find information about the seats in your vehicle and how to use your safety belts properly. You can also
learn about some things you should not do with air bags and safety belts.
1-2
1-10
1- 14
1-15
1-15
1-24
1-25
1-25
Seats and Seat Controls
Safety Belts: They’re for Everyone
Here Are Questions Many People Ask
About Safety Belts -- and the Answers
How to Wear Safety Belts Properly
Driver Position
Safety Belt Use During Pregnancy
Right Front Passenger Position
Supplemental Inflatable
Restraint (SIR) System
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Rear Seat Passengers
Center Passenger Position
Children
Child Restraints
Larger Children
Safety Belt Extender
Checking Your Restraint Systems
Replacing Restraint System Parts
After a Crash
Seats and Seat Controls
This part tells you about the seats -- how to adjust them,
take them out and put them back in. It also tells you
about reclining front seatbacks.
Manual Front Seats
To adjust the seat, pull the lever up to release the seat
bottom and slide the seat where you want it. Then
release the lever and try to move the seat with your
body, to make sure the seat is locked into place.
You can lose control of the vehicle if you try to
adjust a manual driver’s seat while the vehicle is
moving. The sudden movement could startle and
confuse you, or make you push a pedal when you
don’t want to. Adjust the driver’s seat only when
the vehicle is not moving.
The buckets seats can be adjusted forward or rearward
with the lever at the front of the seat.
Power Seat (Option)
To lower it, move the right lever down. To raise the rear
of the seat, move the left lever up. To lower it, move the
left lever down.
Reclining Seatbacks
If your vehicle has a power seat on the driver or
passenger’s side, you can adjust it with this switch at the
front center cushion of the seat.
you want
You can use these switches to move the seat where
it. To raise the seat, move the center knob up. To lower the
seat, move the center knob down. To move the seat forward,
move the center knob toward the right. To move the seat
rearward, move the center knob toward the left.
You can raise and lower the front and rear of the seat.
To raise the front of the seat, move the right lever up.
To adjust the seatback, lift the front of this lever which
is located at the inner edge of the seat cushion.
Move the seatback with your body and release the lever
to lock the seatback where you want it. Lean forward
and pull up on the front of the lever and the seatback
will go to an upright position.
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Sitting in a reclined position when your vehicle is
in motion can be dangerous. Even if you buckle
up, your safety belts can’t do their job when
you’re reclined like this.
The shoulder belt can’t do its job because it
won’t be against your body. Instead, it will be in
front of you. In a crash you could go into it,
receiving neck or other injuries.
The lap belt can’t do its job either. In a crash the
belt could go up over your abdomen. The belt
forces would be there, not at your pelvic bones.
This could cause serious internal injuries.
For proper protection when the vehicle is in
motion, have the seatback upright. Then sit well
back in the seat and wear your safety belt properly.
But don’t have a seatback reclined
if your vehicle is moving.
Head Restraints
Head restraints are fixed on some models and adjustable
on others. Slide an adjustable head restraint up or down
so that the top of the restraint is closest to the top of
your ears. This position reduces the chance of a neck
injury in a crash.
Rear Seats
I A CAUTION:
If the seatback isn’t locked, it could move
forward in a sudden stop or crash. That could
cause injury to the person sitting
there. Always
press rearward on the seatback to be sure it
is locked.
A CAUTION: -
A seat that isn’t locked into place properly can
move around in a collision or sudden stop. People
in the vehicle could be injured. Be sure to lock
the seat into place properly when installing it.
A CAUTION:
A safety belt that is twisted or not properly
attached won’t provide the protection needed in
a crash. The person wearing the belt could be
seriously injured. After installing the seat, always
check to be sure that the safety belts are not
twisted and are properly attached.
Removing the Rear Seat
1. Disconnect the quick release latch plates for the lap
shoulder belts on the bench seat to be removed. To
do this, press the tip of a key into the release hole
of the safety belt buckle while pulling up on the
safety belt.
2. Lift the carpetlmat flap at the inboard side of the seat
base in the rear.
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3. Locate the red handle on the inboard side of the seat
base, rotate the red handle up.
5. Stow the locking pin on the rear of the seat base
in the hole that is provided.
4. Once the red handle is rotated up, pull the handle
to remove the locking pin.
6. Repeat this procedure for the pin on the other
seat base.
7. Remove the seat from the vehicle.
8. Install the trim covers to the floor rails.
3. Both locking pins that lock the seat into place must
be installed before operating the vehicle.
4. To install the locking pin at the rear of the seat base,
pull the carpetlmat flap back on the inboard side to
locate the hole in the rail for the pin.
9. Stow the seat belt latch plate on the clip at the
window trim.
Replacing the Rear Seat
1. Remove the trim covers from the floor rails.
2. Position the seat into the open slots in both rails.
Push the seat forward in the rail, hooking both seat
bases onto the pins inside of the rails.
5. Remove the pin from its stowed position on the seat
base while holding the carpevmat flap back.
6. Insert the red handled locking pin into the seat base.
7. Rotate the red handle down until it is in the
retaining clip.
8. Replace the carpet/mat flap to its original position.
9. Repeat this procedure for the other seat base.
10. Connect the quick release latch plates for the lap
shoulder belts by inserting the latch plates into the
buckles attached at the outboard positions of the
bench seat. Do not twist the belt.
It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely to be
seriously injured or killed. Do not allow people
to ride in any area of your vehicle that is not
equipped with seats and safety belts. Be sure
everyone in your vehicle is in a seat and using a
safety belt properly.
Safety Belts: They’re for Everyone
This part of the manual tells you how to use safety belts
properly. It also tells you some things you should not do
with safety belts.
And it explains the Supplemental Inflatable Restraint (SIR),
or air bag system.
A CAUTIOIA:
Don’t let anyone ride where he or she can’t wear
a safety belt properly. If you are in a crash and
you’re not wearing a safety belt, your injuries
can be much worse. You can hit things inside the
vehicle or be ejected from it. You can be seriously
injured or killed. In the same crash, you might
not be if you are buckled up. Always fasten your
safety belt, and check that your passengers’ belts
are fastened properly too.
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Your vehicle has a light that
comes on as a reminder to
buckle up. (See “Safety
Belt Reminder Light” in
the Index.)
Why Safety Belts Work
When you ride in or on anything, you go as fast as it goes.
In most states and Canadian provinces, the law says to
wear safety lbelts. Here’s why: They work.
You never know if you’ll be in a crash. If you do have a
crash, you dlon’t know if it will be a bad one.
A few crashes are mild, and some crashes can be so
serious that even buckled up a person wouldn’t survive.
But most crashes are in between. In many of them,
people who buckle up can survive and sometimes walk
away. Without belts they could have been badly hurt
or killed.
After more than 25 years of safety belts in vehicles,
the facts are clear. In most crashes buckling up does
matter ... a lot!
Take the simplest vehicle. Suppose it’s just a seat on wheels.
Put someone on it.
Get it up to speed. Then stop the vehicle. The rider
doesn't stop.
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The person keeps going until stopped by something.
In a real vehicle, it could be the windshield ...
or the instrument panel ...
Here Are Questions Many People Ask
About Safety Belts -- and the Answers
Q: Won’t I be trapped in the vehicle after an
accident if I’m wearing a safety belt?
A: You could be -- whether you’re wearing a safety
belt or not. But you can unbuckle a safety belt,
even if you’re upside down. And your chance of
being conscious during and after an accident, so
you can unbuckle and get out, is much greater if
you are belted.
Q: If my vehicle has air bags, why should I have to
wear safety belts?
A: Air bags are in many vehicles today and will be in
most of them in the future. But they are
supplemental systems only; so they work with
safety belts -- not instead of them. Every air bag
system ever offered for sale has required the use of
safety belts. Even if you’re in a vehicle that has air
bags, you still have to buckle up to get the most
protection. That’s true not only in frontal collisions,
but especially in side and other collisions.
or the safety belts!
With safety belts, you slow down as the vehicle does.
You get more time to stop. You stop over more distance,
and your strongest bones take the forces. That’s why
safety belts make such good sense.
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@’ If I’m a good driver, and I never drive far from
home, why should I wear safety belts?
A: You may be an excellent driver, but if you’re in an
accident -- even one that isn’t your fault -- you and
your passengers can be hurt. Being a good driver
doesn’t protect you from things beyond your
control, such as bad drivers.
Most accidents occur within 25 miles (40 km) of
home. And the greatest number of serious injuries
and deaths occur at speeds of less than 40 mph
(65 km/h).
Safety belts are for everyone.
How to Wear Safety Belts Properly
Adults
This part is only for people of adult size.
Be aware that there are special things to know about safety
belts and children. And there are different rules for smaller
children and babies. If a child will be riding in your
vehicle, see the part of this manual called “Children.”
Follow those rules for everyone’s protection.
First, you’ll want to know which restraint systems your
vehicle has.
We’ll start with the driver position.
Driver Position
This part describes the driver’s restraint system.
Lap-Shoulder Belt
The driver has a lap-shoulder belt. Here’s how to wear
it properly.
1. Close and lock the door.
2. Adjust the seat (to see how, see “Seats” in the Index)
so you can sit up straight.
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3. Pick up the latch plate and pull the belt across you.
Don’t let it get twisted.
5. To make the lap part tight, pull down on the buckle
end of the belt as you pull up on the shoulder belt.
4. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to make sure it is secure.
If the belt isn’t long enough, see “Safety Belt
Extender” at the end of this section.
Make sure the release button on the buckle is
positioned so you would be able to unbuckle the
safety belt quickly if you ever had to.
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The lap part of the belt should be worn low and snug on
the hips, just touching the thighs. In a crash, this applies
force to the strong pelvic bones. And you'd be less
likely to slide under the lap belt. If you slid under it, the
belt would apply force at your abdomen. This could
cause serious or even fatal injuries. The shoulder belt
should go over the shoulder and across the chest.
These parts of the body are best able to take belt
restraining forces.
The safety belt locks if there's a sudden stop or a crash.
Shoulder Belt Height Adjuster
Before you begin to drive, move the shoulder belt
adjuster to the height that is right for you.
To move it down, push in at the word PRESS and move
the height adjuster to the desired position. You can move
the adjuster up just by pushing up on the shoulder belt
guide. After you move the adjuster to where you want it,
try to move it down without pushing in to make sure it
has locked into position.
Adjust the height so that the shoulder portion of the
belt is centered on your shoulder. The belt should be
away from your face and neck, but not falling off
your shoulder.
@’ What’s wrong with this?
You can be seriously hurt if your shoulder belt is
too loose. In a crash, you would move forward
too much, which could increase injury. The
shoulder belt should fit against your body.
A: The shoulder belt is too loose. It won’t give nearly
as much protection this way.
You can be seriously injured if your belt is
buckled in the wrong place like this. In a crash,
the belt would go up over your abdomen. The
belt forces would be there, not at the pelvic
bones. This could cause serious internal injuries.
Always buckle your belt into the buckle
nearest you.
@ What’s wrong with this?
A: The belt is buckled in the wrong place.
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Q: What’s wrong with this?
A: The belt is over an armrest.
1.\ CAUTION:
1 1 can be se usly injured if your belt goes
over an armrest like this. The belt would be much
too high. In a crash, you can slide under the belt.
The belt force would then be applied at the
abdomen, not at the pelvic bones, and that could
cause serious or fatal injuries. Be sure the belt
goes under the armrests.
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@ What’s wrong with this?
You can be seriously injured if you wear the
shoulder belt under your arm. In a crash, your
body would move too far forward, which would
increase the chance of head and neck injury.
Also, the belt would apply too much force to the
ribs, which aren’t as strong as shoulder bones.
You could also severely injure internal organs
like your liver or spleen.
A: The shoulder belt is worn under the arm. It should
be worn over the shoulder at all times.
@ What’s wrong with this?
A: The belt is twisted across the body.
You can be seriously injured by a twisted belt. In
a crash, you wouldn’t have the full width of the
belt to spread impact forces. If a belt
is twisted,
make it straight so it can work properly, or ask
your dealer to fix it.
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To unlatch the belt, just push the button on the buckle.
The belt should go back out of the way.
Before you close the door, be sure the belt is out of the
Way. If YOU Slam the door on it, YOU can damage both the
belt and your vehicle.
Safety Belt Use During Pregnancy
Safety belts work for everyone, including pregnant
women. Like all occupants, they are more likely to be
seriously injured if they don’t wear safety belts.
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A pregnant woman should wear a lap-shoulder belt, and
the lap portion should be worn as low as possible, below
the rounding, throughout the pregnancy.
The best way to protect the fetus is to protect the
mother. When a safety belt is worn properly, it’s more
likely that the fetus won’t be hurt in a crash. For
pregnant women, as for anyone, the key to making
safety belts effective is wearing them properly.
Right Front Passenger Position
The right front passenger’s safety belt works the same
way as the driver’s safety belt. See “Driver Position”
earlier in this section.
When the shoulder belt is pulled out all the way, it will
lock. If it does, let it go back all the way and start again.
Supplemental Inflatable Restraint
(SIR) System
This part explains the Supplemental Inflatable Restraint
(SIR) svstem or air bag system.
If it says SUPPLEMENTAL INFLATABLE
RESTRAINT on the middle part of the steering wheel
and SUPPLEMENTAL INFLATABLE RESTRAINT on
the instrument panel in front of the right front passenger’s
seat, your vehicle has two air bags -- one air bag for the
driver and another air bag for the right front passenger.
If it says SUPPLEMENTAL INFLATABLE
RESTRAINT on the middle part of the steering wheel
but it doesn’t say SUPPLEMENTAL INFLATABLE
RESTRAINT on the instrument panel in front of the
right front passenger’s seat, your vehicle has an air bag
for the driver only.
If it says SUPPLEMENTAL INFLATABLE
RESTRAINT on the middle part of the steering wheel
but there is no right front passenger’s seat, your vehicle
has an air bag for the driver only.
If it doesn’t say SUPPLEMENTAL INFLATABLE
RESTRAINT on the middle part of the steering wheel,
your vehicle doesn’t have air bags.
Here are the most important things to know about the air
bag system:
designed to work only in moderate to severe
crashes where the front of your vehicle hits
something. They aren’t designed to inflate at all
in rollover, rear, side or low-speed frontal
safety belt properly -- whether or not there’s an
crashes. Everyone in your vehicle should wear a
air bag for that person.
you aren’t wearing your safety belt -- even if you
You can be severely injured or killed in a crash if
have air bags. Wearing your safety belt during a
crash helps reduce your chance of hitting things
inside the vehicle or being ejected from it. Air
bags are “supplemental restraints” to the safety
belts. All air bags are designed to work with
safety belts, but don’t replace them. Air bags are
CAUTION: (Continued)
Air bags inflate with great force, faster than the