1996 Chevrolet Express Owners Manual

driven under severe conditions only).

1,ong ‘lrip/Highn.ay Intervals

-- Gasoline Engines Every 60,000 Miles (100 000 km): Engine Accessory

Drive Belt Inspection. Fuel Tank, Cap and Lines Inspection. Exhaust Gas Recirculation System Inspection. Evaporative Control System Inspection. Every 100,000 Miles (166 000 km): Cooling System Service (or every 60 months, whichever occurs first). Spark Plug Wire Inspection. Spark Plug Replacement. Positive Crankcase Ventilation (PCV) Valve Inspection.

These intervals only summarize maintenance services. Be sure to follow the complete maintenance schedule on the following pages.

Short TripKity Maintenance Schedule -- Gasoline Engines I

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. Footnotes

The U.S. Environmental Protection Agency or the

California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, kingpin bushings, steering linkage and rear driveline center splines.

** Drive axle service:

Locking Differential -- Drain fluid and refill at first engine oil change. At subsequent oil changes, check fluid level and add fluid as needed. If driving in dusty areas or towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). Standard Differential -- Check fluid level and add fluid as needed at every oil change. If driving in dusty areas or towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). More frequent lubrication may be required for heavy-duty use.

7-7

I Short TripKity Maintenance Schedule -- Gasoline Engines I 3,000 Miles (5 000 km) 0 Change engine oil and filter (or every

6,000 Miles (10 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation’’ in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

DATE

ACTUAL MILEAGE

SERVICED B Y

7-8

Short TkipKity Maintenance Schedule -- Gasoline Engines 9,000 Miles (15 000 km) 0 Change engine oil and filter (or every

12,000 Miles (20 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED B Y

7-9

Short TripKity Maintenance Schedule -- Gasoline Engines 15,000 Miles (25 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). 0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service. Check axle fluid level and add fluid as needed. :k*

0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first).

0 Vehicles With GVWR Above 8,500 lbs.

On'ly: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is (I Noise Emission Control Service. Applicable only to vehicles sold in the United Stlltes.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United Sfates.

7-10

I Short TripKity Maintenance Schedule -- Gasoline Engines I 18,000 Miles (30 000 km) 0 Change engine oil and filter (or every

21,000 Miles (35 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

17 Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

3 months, whichever occurs first). An Ernissiot?. Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first).

0 Check axle fluid level and add fluid

as needed. w

7-11

I Short TriplCity Maintenance Schedule -- Gasoline Engines I 24,000 Miles (40 000 km) 0 Change engine oil and filter (or every

27,000 Miles (45 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever

’ occurs first). 17 Check axle fluid level and add fluid as needed. **

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components footnote # (or every 3 months occurs first). as needed. **

0 Check axle fluid level and add fluid

; see , whichever

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE

ACTUAL MILEAGE

SERVICED B Y

7-12

Short TripKity Maintenance Schedule -- Gasoline Engines 30,000 Miles (50 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Clean and repack the fiont wheel bearings (or at each brake relining, whichever occurs first). 0 Replace fuel filter. An Emission Control Service. 3- 0 Replace air cleaner filter. An Emission Control Service. 0 Vehicles With GVWR Above 8,500 lbs. Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures. I ACTUAL MILEAGE

ISERVICED B Y I

I DATE

7-13

1 Short TripKity Maintenance Schedule -- Gasoline Engines I 33,000 Miles (55 000 km) 0 Change engine oil and filter (or every

36,000 Miles (60 000 km)

3 months, whichever occurs first). An Emission Control Service, 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

DATE

ACTUAL MILEAGE

SERVICED BY:

I DATE

ACTUAL MILEAGE SERVICED BY:

7-14

Short TripKity Maintenance Schedule -- Gasoline Engines 39,000 Miles (65 000 km) 0 Change engine oil and filter (or every

42,000 Miles (70 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote ## (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

7-15

Short TripKity Maintenance Schedule -- Gasoline Engines 45,000 Miles (75 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid 0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first).

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service. 7

0 Vehicles With GVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

I DATE

I ACTUAL MILEAGE

(SERVICED B Y I

I Short TripKity Maintenance Schedule -- Gasoline Engines I 48,000 Miles (80 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

50,000 Miles (83 000 km) 0 Change automatic transmission fluid and

filter if the vehicle’s GVWR is over 8600 lbs. or if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 90 O F (32 O C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or

delivery service.

DATE

ACTUAL MILEAGE

SERVICED BY:

I f you do not use your vehicle under any of these conditions, the fluid andfilter do not require changing.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-17

Short Trip/City Maintenance Schedule -- Gasoline Engines I 51,000 Miles (85 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components; see footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

54,000 Miles (90 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). A n Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation’’ in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE SERVICED BY:

I Short TripKity Maintenance Schedule -- Gasoline Engines I 57,000 Miles (95 000 km) 0 Change engine oil and filter (or every

60,000 Miles (100 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

I DATE

I ACTUAL MILEAGE

ISERVICED BY: I

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first).

El Vehicles With GVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is n Noise Emission Control Service. Applicable only to vehicles sold in the United States.

(Continued) 7-19

Short TripKity Maintenance Schedule -- Gasoline Engines I 60,000 Miles (100 000 km) (Continued) 0 If your engine has a thermostatically

0 Conduct evaporative control system

inspection. Check all fuel and vapor lines and hoses for proper hook-up, routing and condition. Check that the purge valve works properly (if equipped). Replace as needed. An Emission Control Service. 0 Replace air cleaner filter. An Emission Control Service. 0 Inspect fuel tank, cap and lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. AFI Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED B Y

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is ~1 Noise to Emission Control Service. Applicable o ~ ~ l y vehicles sold in the United States. 0 Inspect engine accessory drive belt. 0 Replace fuel filter.

An Emission Control Service.

An Emission Control Service. Conduct Exhaust Gas Recirculation (EGR) system inspection as described in the service manual. An Emission Control Service. ?

7-20

I Short TripKity Maintenance Schedule -- Gasoline Engines I 63,000 Miles (105 000 km) 0 Change engine oil and filter (or every

66,000 Miles (110 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-21

Short TripKity Maintenance Sryedule -= Gasoline Engines 69,000 Miles (115 000 km) 0 Change engine oil and filter (or every

72,000 Miles (120 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). Check axle fluid level and add fluid as needed. **

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE ACTUAL

MILEAGE

SERVICED BY:

7-22

Short Trip/City Maintenance Schedule -- Gasoline Engines 75,000 Miles (125 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). 0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first).

0 Inspect air cleaner filter if you are driving

in dusty conditions. Replace filter if necessary. An Emission Control Service. Check axle fluid level and add fluid as needed. **

0 Vehicles With CVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is u Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is u Noise Emission Control Service. Applicable only to vehicles sold in the United States.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-23

I Short TripKity Maintenance Schedule -- Gasoline Engines I 78,000 Miles (130 000 km) 0 Change engine oil and filter (or every

81,000 Miles (135 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote ## (or every 3 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation’’ in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures. I ACTUAL MILEAGE

I DATE

ISERVICED

7-24

3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components; see footnote # (or every 3 months, whichever occurs first). Check axle fluid level and add fluid as needed. **

BYJ

DATE

ACTUAL MILEAGE

SERVICED B Y

I Short TripKity Maintenance Schedule -- Gasoline Engines I 84,000 Miles (140 000 -=- 0 Change engine oil and filter (or every

87,000 Miles (i '5 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY

7-25

I Short Trip/City Maintenance Schedule -- Gasolin-1 90,000 Miles (150 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid 0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first).

0 Replace fuel filter.

An Emission Control Service.

7-26

0 Replace air cleaner filter. An Emission Control Service. 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures. 0 Veh’icles With GVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

Short TripKity Maintenance Schedule -- Gasoline Engines

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This i s LL Noise Emissior2 Control Service. Applicable orrly to vehic*ies s o l ~ l in the United States.

93,000 Miles (155 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Conttd Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first).

0 Check axle fluid level and add fluid

as needed %:!:

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED B Y

7-27

I Short TripKity Maintenance Schedule -- Gasoline Engines I 96,000 Miles (160 000 km) 0 Change engine oil and filter (or every

99,000 Miles (165 000 km) 0 Change engine oil and filter (or every

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote # (or every 3 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid

DATE

ACTUAL MILEAGE

SERVICED B Y

DATE

ACTUAL MILEAGE

SERVICED B Y

7-28

Short TripKity Maintenance Schedule -- Gasoline Engines 100,000 Miles (1 66 000 km) 0 Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test cooling system and pressure cap. An Emission Control Service. 0 Inspect spark plug wires. An Emission Control Service. 0 Replace spark plugs. 0 Change automatic transmission fluid and

An Emission Control Service.

delivery service.

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or

If’you do not use your vehicle under an? of these conditions, the.fluid und

filter if the vehicle’s GVWR is over 8600 lbs. or if the vehicle is mainly driven under one or more of these conditions:

DATE

ACTUAL MILEAGE

SERVICED B Y

7-29

.Long Tripmighway Maintenance Schedule -- Gasoline Engines 1

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. Footnotes f The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, kingpin bushings, steering linkage and rear driveline center splines.

** Drive axle service:

Locking Differential -- Drain fluid and refill at first engine oil change. At subsequent oil changes, check fluid level and add fluid as needed. If driving in dusty areas or towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). Standard Differential -- Check fluid level and add fluid as needed at every engine oil change. If driving in dusty areas or towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). More frequent lubrication may be required for heavy-duty use.

7-30

Long Tripmighway Maintenance Schedule -- Gasoline Engines I 15,000 Miles (25 000 km) 7,500 Miles (12 500 km) 0 Change engine oil and filter (or every 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

12 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

0 Lubricate chassis components; see footnote # (or every 12 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE

SERVICED B Y

footnote # (or every 12 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid 0 Vehicles With GVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is GI Noise Emission Control Service. Applicuble only to vehicles sold in the United Stutes.

(Continued) 7-31

I Long Tripmighway Maintenarlc

whedule -- Gasoline Engines 1

22,500 Miles (37 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emissiorz Control Service.

0 Lubricate chassis components; see footnote # (or every 12 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

15,000 Miles (25 000 km) (Continued) 0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is LI Noise Emission Control Service. Applicable only to vehicles sold in the United Statss.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-32

Long Tripmighway Maintenance Schedule -- Gasoline Engines I 30,000 Miles (50 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Etnission Control Service. 17 Lubricate chassis components; see

footnote # (or every 12 months, whichever occurs first).

0 Check axle fluid level and add fluid 0 Clean and repack the front wheel bearings

as needed. ‘wf:

-(or at each brake relining, whichever occurs first).

0 Replace fuel filter. An Emission Control Service. 0 Replace air cleaner filter. An Emission Control Servic.-e.

0 Vehicles With GVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Enzission Control Service. Applicable only to vehicles sold in the United States.

I DATE

I ACTUAL MILEAGE

SERVICED BY: I

7-33

Long Tripmighway Maintenance Sclledult: -- WWJIIII~: nngines 4 37,500 Miles (62 500 km) 45,000 Miles (75 000 km) 0 Change engine oil and filter (or every 0 Change engine oil and filter (or e :very

12 months, whichever occurs first). A n Emissiurz Control Service.

0 Lubricate chassis components; see footnote # (or every 12 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-34

12 mont.hs, whichever occurs first). An Euzissinrl Control Service. 0 Lubricate chassis components; see

footnote # (or every 12 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid 0 Vehicles With GVWR Above 8,500 lbs.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is u Noise E ~ n i s s i u ~ Coiltrol Servic-e. Appliccrble only to \?ehicles sold in the United Stutes.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Enzission Control Service. Applicable onlJ to vehicles sold in the United States.

50,000 Miles (83 000 km) 0 Change automatic transmission fluid

and filter if the vehicle’s GVWR is over 8600 lbs. or if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or

delivery service.

DATE

ACTUAL MILEAGE

SERVICED B Y

I f you do not use your vehicle under any qf these conditions, the.fluid and.filter do not require changing.

7-35

Long TripMighway Maintenance Schedule -- Gasoline Engines I 52,500 Miles (87 500 km) 0 Change engine oil and filter (or every

60,000 Miles (100 000 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 12 months, whichever occurs first). Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures. I ACTUAL MILEAGE (SERVICED BY:^

I DATE

12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components; see footnote ## (or every 12 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid 0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first). 0 Inspect engine accessory drive belt. 0 Replace fuel filter.

An Emission Control Service.

An Emission Control Service.

7-36

I Long Tripmighway Maintenance Schedule -- Gasoline Engines

0 Replace air cleaner filter. An Emission Control Service. 0 Inspect fuel tank, cap and'lines for damage

or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. -t

0 Vehicles With GVWR Above 8,500 lbs. Only:

Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Emission Control Service. Applicable only tu vehicles sold in the United States.

0 Conduct Exhaust Gas Recirculation (EGR) system inspection as described in the service manual. An Emission Control Service. 3- 0 Conduct evaporative control system

inspection. Check all fuel and vapor lines and hoses for proper hook-up, routing and condition. Check that the purge valve works properly, if equipped. Replace as needed. An Emission Control Service. -f

DATE

ACTUAL MILEAGE

SERVICED BY:

7-37

1

-- Gasolmt: Schedule

Engines

Tripmighway

I Long 67,500 Miles (112 500 km)

Maintenance

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote # (or every 12 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE

SERVICED B Y

7-38

75,000 Miles (125 000 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

0 Check axle fluid level and add fluid

footnote ## (or every 12 months, whichever occurs first). as needed. ** Vehicles With GVWR Above 8,500 lbs. Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

Long Tripmighway Maintenance Schedule -- Gasoline Engines

(7 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise Emission Control Setvice. Applicable only to vehicles sold in the United Stutes.

82,500 Miles (137 500 km) 0 Change engine oil and filter (or every

12 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components; see footnote ## (or every 12 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. ** 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

DATE

ACTUAL MILEAGE

SERVICED BY.

DATE

ACTUAL MILEAGE

SERVICED B Y

Long Tripmighway Maintenance Schedule -- Gasoline Engines I 90,000 Miles (150 000 km) 0 Change engine oil and filter (or every

0 Vehicles With GVWR Above 8,500 lbs.

12 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components; see

footnote ## (or every 12 months, whichever occurs first). as needed. **

0 Check axle fluid level and add fluid 0 Clean and repack the front wheel bearings

(or at each brake relining, whichever occurs first).

0 Replace fuel filter. An Emission Control Service. 0 Replace air cleaner filter. An Emission Control Service.

Only: Inspect shields and underhood insulation for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States.

0 If your engine has a thermostatically

controlled cooling fan, inspect all hoses and ducts for proper hook-up (or every 12 months, whichever occurs first). Be sure the valve works properly. This is a Noise E11lission Control Service. Applicable only to vehicles sold in the United States.

I DATE

ACTUAL MILEAGE

SERVICED B Y

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I Long Tripmighway Maintenance Schedule I- Gasoline Engines 97,500 Miles (162 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). An Ernissiorz Control Service.

0 Lubricate chassis components; see footnote ## (or every 12 months, whichever occurs first). 0 Check axle fluid level and add fluid as needed. *‘1: 0 Rotate tires. See “Tire Inspection and

Rotation” in the Index for proper rotation pattern and additional information. During tire rotation, check brake calipers for freedom of movement. Refer to the appropriate GM service manual for proper caliper service procedures.

100,000 Miles (1 66 000 km) 0 Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. 0 Inspect spark plug wires. An Emission Control Service. 0 Replace spark plugs.

An Emission Control Service.

(Continued) 7-41

Long TripMighway Maintenance Schedule -- Gasoline Engines 100,000 Miles (I66 000 km) (Continued) 0 Change automatic transmission fluid and

filter if the vehicle’s GVWR is over 8600 lbs. or if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside

temperature regularly reaches 90 O F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing.

delivery service.

- Uses such as found in taxi, police or If you do not LW your vehicle under any of these coilditions, the fluid undjilter do not require changing.

0 Inspect Positive Crankcase Ventilation (Pcv) valve. An Emission Control Service.

I DATE

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ACTUAL

MILEAGE

SERVICED

B Y

Part B: Owner Checks and Services Listed below are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At the First 100, 1,000 and 6,000 Miles (160,1600 and 10 000 km) For vehicles with dual wheels, check dual wheel nut torque. For proper torque, see “Wheel Nut Torque” in the Index. At Each Fuel Fill

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index .for further details.

Engine Coolant Level Check Check the engine coolant level and add the proper coolant mix if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level i n the windshield washer tank and add the proper fluid if necessary. See ”Windshield Waher Fluid” in the Index for further details.

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Automatic Transmission Check Check the transmission fluid level; add if needed. See “Automatic Transmission” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all hood hinges, hood prop rod pivot, fuel filler door, rear compartment hinges, latches, locks and any moving seat hardware. Door hinges are lubricated for the life of your vehicle; no additional lubrication is required. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

At Least Once a Month Tire Inflation Check Make sure tires are inflated to the correct pressures. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details. At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag covers, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

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Starter Switch Check

’ A CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

Brake-Transmission Shift Interlock (BTSI) Check

A CAUTION: When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake (see “Parking

Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

I . Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake (see “Parking Brake”

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.

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Steering Column Lock Check While parked, and with the parking brake set, try to turn the key to LOCK in each shift lever position.

The key should turn to LOCK only when the shift lever is in PARK (P).

0 The key should come out only in LOCK. Parking Brake and Automatic Transmission PARK (P) Mechanism Check

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. 0 To check the parking brake: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

0 To check the PARK (P) mechanism’s holding ability:

With the engine running, shift to PARK (P). Then release all brakes.

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

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Part C: Periodic Maintenance Inspections Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your GM dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Radiator and Heater Hose Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Throttle Linkage Inspection Inspect the throttle linkage for interference or binding, and for damage or missing parts. Replace parts as needed. Replace any cables that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

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Rear Axle Service Check the gear lubricant level in the rear axle and add if needed. See “Rear Axle” in the Index. A fluid loss may indicate a problem. Check the axle and repair it if needed. Drive Axle Service Check readfront axle fluid level and add as needed. Check constant velocity joints and axle seals for leaking.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your GM dealer.

USAGE

Engine Oil (Gasoline Engine)

Engine Coolant

Coolant Supplement Sealer

FLUIDLUBRICANT Engine oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean water (preferably distilled) and GM Goodwrench@ DEX-COOL Havoline@ DEX-COOL TM (orange-colored, silicate-free) antifreeze conforming to GM Specification 6277M. See “Engine Coolant” in the Index. GM Part No. 3634621 or equivalent with a complete flush and refill.

or

USAGE

FLUID/LUBRICANT

Hydraulic Brake System

Parking Brake Cable Guides

Power Steering System

Automatic Transmission Key Lock Cylinders

Chassis Lubrication

Brake Fluid

Delco Supreme 11 (GM Part No. 1052535 or equivalent DOT-3 brake fluid). Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. 1052884 - 1 pt., 1050017 - 1 qt., or equivalent). DEXRON@-I11 Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube@ (GM Part No. I234624 1 or equivalent). Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB.

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FLUIDLUBRICANT

USAGE

FLUIDLUBRICANT

Hood Hinges and Fuel Door Hinge

Weatherstrip Conditioning Weatherstrip Squeaks

Gas Line

Multi-pu ose lubricant, Superlube % (GM Part No. 1234624 1 or equivalent). Dielectric Silicone Grease (GM Part NO. i 2 3 4 5 m or equivalent). Multi-purpose lubricant, Superlube@ (GM Part No. 12346241 or equivalent). Gas Line De-Tcer (GM Part No. 1051516).

See “Replacement Parts” in the Index for recommended replacement filters, valves and spark plugs.

Wheel bearing lubricant meeting requirements of NLGI Grade 2, Category GC or GC-LB (GM Part No. 105 1344 or equivalent). Axle Lubricant (GM Part No. 1052271) or SAE 8OW-90 GL-5 Gear Lubricant. GM Optikleen’ Washer Solvent (GM Part No. 1051515) or equivalent. Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. Lubriplate lubricant aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB.

USAGE Front Wheel Bearings

Differential, Rear Axle

Windshield Washer Solvent

Propeller Shaft SplineRJniversal Joint and Propeller Shaft

~~

~~

Hood Latch Assembly, Pivots, Spring Anchor and Release Pawl

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Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after. the maintenance interval.

Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

_ _

7-51

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-52

I

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-53

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-54 =

Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. This section includes information on:

The Customer Satisfaction Procedure Customer Assistance for Text Telephone (,TTY) Users Roadside Assistance Courtesy Transportation BBB Auto Line -- Alternative Dispute Resolution Program Reporting Safety Defects Service and Owner Publications

Customer Satisfaction Procedure

8-1

Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, any concern you may have with your vehicle can be handled by your selling or servicing dealer. Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue which may arise. Chevrolet has empowered its dealers to make decisions and repair vehicles, and they are eager to resolve your concern to your complete satisfaction. If your concern has not been resolved to your satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealer management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the dealership or the General Manager. STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

For help outside of the United States and Canada, call the following numbers as appropriate:

In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-75 1-4 135 (English) or 1-800-75 1-4 136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the .British Virgin Islands: 1-800-534-01 22 In all other Caribbean countries: (809) 763- I3 15 In other overseas locations, call GM North American Export Sales in Canada at: (905) 644-41 12.

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Your name, address, home and business

telephone numbers

0 Vehicle Identification Number (This is available

from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage

0 Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, write to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One' first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.)

8-3

Chevrolet/Geo Roadside Assistance Program 1 J

mu

In

To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet/Geo Roadside Assistance Center. As the owner of a 1996 Chevrolet/Geo, membership in Roadside Assistance is free.

8-4

Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1 -800-CHEV-USA ( 1-800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy” Cclre: 0 Toll-free number, 1 -800-CHEV-USA 0 Free towing for warranty repairs 0 Basic over-the-phone technical advice 0 Available dealer services at reasonable costs (ie.,

wrecker services, locksmith/key service, glass repair, etc.)

ROADSlDE Cowtesy TM Care PROVIDES: 0 Roadside Basic Care services (as outlined above)

Plus: FREE Non-Warranty Towing (to the closest dealer from a legal roadway)

0 FREE Locksmith/Key Service (when keys are lost

on the road or locked inside)

0 FREE Flat Tire Service (spare installed on the road) 0 FREE Jump Start (at home or on the road) 0 FREE Fuel Delivery ($5 of fuel delivered on

the road)

Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1996 Chevrolet/Geo passenger car and light duty 'trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to Retail and Retail Lease Customers operating 1996 and newer Chevrolet/Geo vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Care and Courtesy Cure are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time.

For complete program details, see your Chevrolet/Geo dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor: 0 Vehicle Identification Number (VIN) 0 License plate number

Vehicle color

0 Vehicle location

Telephone number where you can be reached

0 Vehicle mileage 0 Description of problem Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details.

8-5

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services. Courtesy Transportation Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1996 Chevrolet/Geo passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes: 0 One way shuttle ride for any warranty repair

completed during the same day.

0 Up to $30 maximum daily vehicle rental allowance

for any overnight warranty repair up to five days, OR Up to $30 maximum daily cab, bus or other transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR

Up to $10 daily fuel allowance for rides provided by another person (i.e., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your Chevrolet/Geo dealer service management. Claim amounts should reflect all actual costs. Chevrolet/Geo Courtesy Transportation is not part of the Bumper to Bumper New Vehicle Limited Warranty. Chevrolet/Geo reserves the right to make any changes or discontinue Courtesy Transportation at any time without notification. For additional program details, contact your Chevrolet/Geo dealer.

In Canada, please consult your GM dealer for information on Courtesy Transportation. Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive.

Q L

For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. GM Participation in BBB AUTO LINE -- Alternative Dispute Resolution Program* *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to'discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are cormnitted to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful.

,There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100

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To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other Factors. We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1 -800-222- 1020.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0 123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

8-8

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario K 1 G 352

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222- 1020 or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, Michigan 48007-7047

Tn Canada. please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L 1 H 8P7

Service and Owner Publications

Service manuals, service bulletins. owner’s manuals and other service literature are available for purchase for all current and many past model General Motors vehicles. Toll-free telephone numbers for ordering information:

United States . . . . . . . 1-800-55 1-41 23 Canada . . . . . . . . . . . . 1-800-668-5539

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