2002 Chevrolet Cavalier Owners Manual

6-58

GM Vehicle Care/Appearance Materials

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Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on your spare tire cover. It’s very helpful if you ever need to order parts. On this label is: D your VIN, D the model designation, D paint information and D a list of all production options and

special equipment.

Be sure that this label is not removed from the vehicle.

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Electrical System Add-On Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index.

Headlamp Wiring The headlamp wiring is protected by fuses. Should your headlamps fail to function, have your headlamp system checked right away. Windshield Wiper Fuse The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed. Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed.

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Instrument Panel Fuse Block

The instrument panel fuse block is located on the driver’s side of the instrument panel. To open, push the tab on the access door to the left and pull the door forward. Make sure to insert the tabs when replacing the cover.

Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of damage caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Just pick some feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse if it is the correct amperage. Replace it as soon as you can. There are two fuse blocks in your vehicle: the instrument panel fuse block and the engine compartment fuse block.

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Fuse IGN MDL F/P-INJ AIR BG CRUISE ABS APO RFA BATT MIR/DLC

LT HDLP RDO/INTLP RT HDLP CLSTR EXT LP CIG

Usage Ignition Module Fuel Pump, Fuel Injectors Air Bag Cruise Control Module/Switch Anti-Lock Brake (Ignition) Accessory Power Outlet Remote Keyless Entry System Power Mirror/Diagnostic Link Connector Left Headlamp Radio, Interior Lamps Right Headlamp Instrument Panel Cluster Exterior Lamps Cigarette Lighter

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Fuse TURN-B/U ERLS BCM/CLU

PCM

Usage Turn Signals, Back-Up Lamps Engine Relays Body Control Module, Instrument Panel Cluster Powertrain Control Module

Fuse FOG HORN Blank Blank STOP/HZD Blank Blank RR DEFOG PWR ACC Blank

Usage Fog Lamps Horn Not Used Not Used Stop Lamps, Hazard Lamps Not Used Not Used Rear Window Defogger Power Door Locks Not Used

Fuse Blank Blank O2 HTR HVAC WIPER BCM AMPL PWR WDO RELAY DRL Blank

Usage Not Used Not Used Oxygen Sensor Heater Climate Control System Windshield Wiper Body Control Module Audio Amplifier Power Windows, Sunroof Daytime Running Lamps (Relay) Not Used

6-64

Engine Compartment Fuse Block The engine compartment fuse block is located on the driver’s side of the vehicle. Lift off the cover to check the fuses. See “Engine Compartment Overview” in the Index for more information on location.

Fuse IGN BATT 1

BATT 2

Usage Ignition Switch Circuits Exterior Lamps, Power Outlet, Horn, Audio Amplifier Rear Defogger, Starter, Power Locks, Stoplamps Anti-Lock Brake System

ABS COOLING FAN Engine Cooling Fan PCM/HVAC

Powertrain Control Module, Heater and A/C Blower Starter Heater and A/C Blower Powertrain Control Module A/C Compressor A/C Compressor Fuel Pump Starter

CRNK BLO PCM A/C A/C FUEL PUMP CRNK COOLING FAN Engine Cooling Fan HEATER BLOWER

Heater and A/C Blower

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Replacement Bulbs For any bulb not listed here contact your dealer. Lamps Back-Up Lamps Front Parking/Turn Signal Lamps Halogen Headlamps, High/Low Beam Tail/Turn Signal Lamps Turn Signal Lamps (Rear Sedan)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bulb Number 912
3357
9007
3057
3057

Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to “Recommended Fluids and Lubricants” in the Index for more information. Engine Oil with Filter

2.2L L4 (LN2) 2.2L L4[ (L61) 2.4L L4 (LD9)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.0 quarts (3.8 L) 5.8 quarts (5.5 L) 4.0 quarts (3.8 L)

Automatic Transaxle Complete Overhaul

Manual Transaxle

. . . . . . . . . . .

9.5 quarts (9.0 L)

Complete Drain and Refill

. . . . .

1.8 quarts (1.7 L)

Cooling System 2.2L L4 (LN2) 2.2L L4[ (L61) 2.4L

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fuel Tank Wheel Nut Torque

. . . . . . . . . . . .

. . . . . . . . . .

10.2 quarts (9.6 L) 8.6 quarts (8.2 L) 10.2 quarts (9.6 L) 14.1 U.S. gallons (53.4 L) 100 lb-ft (140 N·m)

All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual.

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Engine Specifications 2.2L L4 (LN2) 2.2L L4[ (L61) 2.4L L4 (LD9)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

VIN Engine Code 4
VIN Engine Code F VIN Engine Code T

Air Conditioning Refrigerant Capacity If you do your own service work, you’ll need the proper service manual. See “Doing Your Own Service Work” in the Index for additional information. It is recommended that service work on your air conditioning system be performed by a qualified technician. Air Conditioning

Refrigerant R-134a

. . . . . . . . . . . .

1.5 lbs. (.68 kg) Use Refrigerant Oil, R134a Systems

Normal Maintenance Replacement Parts Engine Air Cleaner/Filter

2.2L L4 (LN2) 2.2L L4[ (L61) 2.4L L4 (LD9) Engine Oil Filter 2.2L L4 (LN2) 2.2L L4[ (L61) 2.4L L4 (LD9)

Spark Plugs

2.2L L4 (LN2)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-1172C* A-1172C* A-1172C*

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PF-47* PF2244G* PF-44*

. . . . . . . . . . . . . . . . . . . . . . .

41-928* Gap: 0.040 inch (1.02 mm) 41-981* Gap: 0.042 inch (1.06 mm) 41-963* Gap: 0.050 inch (1.27 mm)

2.2L L4[ (L61)

. . . . . . . . . . . . . . . . . . . . . .

2.4L L4 (LD9)

. . . . . . . . . . . . . . . . . . . . . . .

Windshield Wiper Blade (Shepherd’s Hook Type)

Left Side Right Side

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22 inches (56 cm) 17 inches (43 cm)

* ACDelcoR part number. [ ECOTECt

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Section 7 Maintenance Schedule

This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety, dependability and emission control performance.

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7-4
7-7
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Introduction Part A: Scheduled Maintenance Services Short Trip/City Scheduled Maintenance Long Trip/Highway Scheduled Maintenance

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7-35
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Part B: Owner Checks and Services Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record

7-

7-1

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

7-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

CAUTION:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

7-3

The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that: D carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.

D are driven on reasonable road surfaces within legal

driving limits.

D use the recommended fuel. See “Fuel” in the Index.

Selecting the Right Schedule First you’ll need to decide which of the two schedules is right for your vehicle. Here’s how to decide which schedule to follow:

Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer. This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts.

7-4

Scheduled Maintenance

Short Trip/City Definition

Short Trip/City Intervals

Follow the Short Trip/City Scheduled Maintenance if any one of these conditions is true for your vehicle: D Most trips are less than 5 miles (8 km). This is

particularly important when outside temperatures are below freezing.

D Most trips include extensive idling (such as frequent

driving in stop-and-go traffic).

D You frequently tow a trailer or use a carrier on top of

your vehicle. With some models, you should never tow a trailer. See “Towing a Trailer” in the Index.

D If the vehicle is used for delivery service, police, taxi

or other commercial application.

One of the reasons you should follow this schedule if you operate your vehicle under any of these conditions is that these conditions cause engine oil to break down sooner.

Every 3,000 Miles (5 000 km): Engine Oil and Filter

Change (or 3 months, whichever occurs first).

Every 6,000 Miles (10 000 km): Chassis Lubrication (or 6 months, whichever occurs first). Tire Rotation. Every 15,000 Miles (25 000 km): Engine Air Cleaner

Filter Inspection, if driving in dusty conditions.

Every 30,000 Miles (50 000 km): Engine Air Cleaner

Filter Replacement.

Every 50,000 Miles (83 000 km): Automatic Transaxle

Service (severe conditions only).

Every 60,000 Miles (100 000 km): Engine Accessory

Drive Belt Inspection.

Every 100,000 Miles (166 000 km): Spark Plug Wire

Inspection. Spark Plug Replacement.

Every 150,000 Miles (240 000 km): Cooling System

Service (or every 60 months, whichever occurs first).

These intervals only summarize maintenance services. Be sure to follow the complete scheduled maintenance on the following pages.

7-5

Scheduled Maintenance

Long Trip/Highway Definition

Long Trip/Highway Intervals

Follow this scheduled maintenance only if none of the conditions from the Short Trip/City Scheduled Maintenance are true. Do not use this schedule if the vehicle is used for trailer towing, driven in a dusty area or used off paved roads. Use the Short Trip/City schedule for these conditions. Driving a vehicle with a fully warmed engine under highway conditions will cause engine oil to break down slower.

Every 7,500 Miles (12 500 km): Engine Oil and Filter Change (or every 12 months, whichever occurs first). Chassis Lubrication (or every 12 months, whichever occurs first). Tire Rotation.

Every 30,000 Miles (50 000 km): Engine Air Cleaner

Filter Replacement.

Every 50,000 Miles (83 000 km): Automatic Transaxle

Service (severe conditions only).

Every 60,000 Miles (100 000 km): Engine Accessory

Drive Belt Inspection.

Every 100,000 Miles (166 000 km): Spark Plug Wire

Inspection. Spark Plug Replacement.

Every 150,000 Miles (240 000 km): Cooling System

Service (or every 60 months, whichever occurs first).

These intervals only summarize maintenance services. Be sure to follow the complete scheduled maintenance on the following pages.

7-6

Short Trip/City Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

# Lubricate the suspension, steering linkage and the transaxle shift linkage. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule. ++ If you drive in a highly corrosive environment, your brake calipers may require additional inspection and service, at every other tire rotation. See “Caliper/Knuckle Maintenance Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule.

7-7

Short Trip/City Scheduled Maintenance

3,000 Miles (5 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

6,000 Miles (10 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

9,000 Miles (15 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-8

Short Trip/City Scheduled Maintenance

12,000 Miles (20 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

15,000 Miles (25 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

18,000 Miles (30 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-9

Short Trip/City Scheduled Maintenance

21,000 Miles (35 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

24,000 Miles (40 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

27,000 Miles (45 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-10

Short Trip/City Scheduled Maintenance

30,000 Miles (50 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

33,000 Miles (55 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

36,000 Miles (60 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

7-11

Short Trip/City Scheduled Maintenance

39,000 Miles (65 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

42,000 Miles (70 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-12

Short Trip/City Scheduled Maintenance

48,000 Miles (80 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

50,000 Miles (83 000 km) j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly

reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn’t require change.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-13

Short Trip/City Scheduled Maintenance

51,000 Miles (85 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

54,000 Miles (90 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

57,000 Miles (95 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-14

Short Trip/City Scheduled Maintenance

60,000 Miles (100 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

63,000 Miles (105 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-15

Short Trip/City Scheduled Maintenance

66,000 Miles (110 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

69,000 Miles (115 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

72,000 Miles (120 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

7-16

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Short Trip/City Scheduled Maintenance

75,000 Miles (125 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Inspect engine air cleaner filter if you are driving in dusty conditions.

Replace filter if necessary. An Emission Control Service. (See footnote [.)

78,000 Miles (130 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

81,000 Miles (135 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-17

Short Trip/City Scheduled Maintenance

84,000 Miles (140 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

87,000 Miles (145 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

90,000 Miles (150 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.)

7-18

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

Short Trip/City Scheduled Maintenance

93,000 Miles (155 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

96,000 Miles (160 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 6 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

99,000 Miles (165 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

SERVICED BY:

DATE

ACTUAL MILEAGE

SERVICED BY:

7-19

Short Trip/City Scheduled Maintenance

100,000 Miles (166 000 km) j Inspect spark plug wires (2.2L Code 4 L4 engine only).

An Emission Control Service.

j Replace spark plugs.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly

reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn’t require change.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test cooling system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-20

Long Trip/Highway Scheduled Maintenance

The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

# Lubricate the suspension, steering linkage and the transaxle shift linkage. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule. ++ If you drive in a highly corrosive environment, your brake calipers may require additional inspection and service, at every other tire rotation. See “Caliper/Knuckle Maintenance Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule.

7-21

Long Trip/Highway Scheduled Maintenance

7,500 Miles (12 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-22

Long Trip/Highway Scheduled Maintenance

22,500 Miles (37 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

30,000 Miles (50 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

j Replace engine air cleaner filter.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-23

Long Trip/Highway Scheduled Maintenance

37,500 Miles (62 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

45,000 Miles (75 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-24

Long Trip/Highway Scheduled Maintenance

50,000 Miles (83 000 km) j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly

reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn’t require change.

DATE

ACTUAL MILEAGE

SERVICED BY:

52,500 Miles (87 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

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Long Trip/Highway Scheduled Maintenance

60,000 Miles (100 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

j Inspect engine accessory drive belt.

An Emission Control Service.

j Replace engine air cleaner filter.

An Emission Control Service.

67,500 Miles (112 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

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Long Trip/Highway Scheduled Maintenance

75,000 Miles (125 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

82,500 Miles (137 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-27

Long Trip/Highway Scheduled Maintenance

90,000 Miles (150 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Replace engine air cleaner filter.

An Emission Control Service.

j Rotate tires. See “Tire Inspection and Rotation” in the Index for

proper rotation pattern and additional information. (See footnote +.) (Also see footnote ++.)

97,500 Miles (162 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).

An Emission Control Service.

j Lubricate chassis components (or every 12 months, whichever occurs first).

(See footnote #.)

j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-28

Long Trip/Highway Scheduled Maintenance

100,000 Miles (166 000 km) j Inspect spark plug wires (2.2L Code 4 L4 engine only).

An Emission Control Service.

j Replace spark plugs.

An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

j Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: – In heavy city traffic where the outside temperature regularly

reaches 90_F (32_C) or higher. – In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, the fluid and filter do not require changing. Manual transaxle fluid doesn’t require change.

150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

DATE

ACTUAL MILEAGE

SERVICED BY:

7-29

Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D.

At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details.

At Least Once a Month

Tire Inflation Check Make sure tires are inflated to the correct pressures. Don’t forget to check your spare tire. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

7-30

At Least Twice a Year

Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Index.

Manual Transaxle Check It is not necessary to check the transaxle fluid level. Check for leaks. A fluid leak is the only reason for fluid loss. Have the system inspected and repaired if needed.

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

Automatic Transaxle Inspection It is not necessary to check the transaxle fluid level. A transaxle fluid leak is the only reason for fluid loss. Check for leaks. If a leak occurs, take the vehicle to your dealer and have it repaired as soon as possible.

Hydraulic Clutch System Check Check the fluid level in the clutch reservoir. See “Hydraulic Clutch Fluid” in the Index. A fluid loss in this system could indicate a problem. Have the system inspected and repaired at once.

7-31

At Least Once a Year

Starter Switch Check

Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

Body Lubrication Service Lubricate all hood latch assemblies, secondary latch, pivots, spring anchor, release pawl, hood and body door hinges, rear compartment and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

7-32

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular brake. See “Parking Brake” in the Index if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. On automatic transaxle vehicles, try to start the

engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transaxle vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.

Automatic Transaxle Shift Lock Control System Check

CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See “Parking Brake”

in the Index if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN position,

but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. D With an automatic transaxle, the key should turn to

LOCK only when the shift lever is in PARK (P). D With a manual transaxle, the key should turn to

LOCK only when you press the key release button.

On all vehicles, the key should come out only in LOCK. Turn the steering wheel to the left and to the right. It should only lock when turned to the right.

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Parking Brake and Automatic Transaxle PARK (P) Mechanism Check

CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With

the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.

D To check the PARK (P) mechanism’s holding

ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

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Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

7-35

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking. Caliper/Knuckle Maintenance Inspection If you operate your vehicle in a highly corrosive environment, as indicated by the shaded areas on the map following this text, your vehicle may require additional brake service. Refer to the appropriate GM service bulletin for the proper caliper inspection procedure. As necessary, caliper pins and knuckle brake pad abutments should be lubricated at every other tire rotation. Also, see your GM dealer’s service department or qualified service center for additional information.

7-36

Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE

Engine Oil

Engine Coolant

FLUID/LUBRICANT

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index.

USAGE

Hydraulic Brake System

Windshield Washer Solvent

Hydraulic Clutch System

Power Steering System

Manual Transaxle

Automatic Transaxle

FLUID/LUBRICANT Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 brake fluid). GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent.

Hydraulic Clutch Fluid (GM Part No. 12345347 or equivalent DOT-3 brake fluid). GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). DEXRONR-III Automatic Transmission Fluid. DEXRONR-III Automatic Transmission Fluid.

7-37

USAGE

Key Lock Cylinders

Manual Transaxle Shift Linkage

Clutch Linkage Pivot Points Chassis Lubrication

FLUID/LUBRICANT Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Engine oil.

Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

USAGE

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl

Hood and Door Hinges

Weatherstrip Conditioning

FLUID/LUBRICANT LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).

Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

7-38

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-39

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-40

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-41

DATE

ODOMETER

READING

SERVICED BY

MAINTENANCE PERFORMED

Maintenance Record

7-42

Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

8-2
8-4

8-4
8-5

8-6
8-8

Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance

8-8
8-10
8-10

8-11

8-11

Courtesy Transportation Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors

8-

8-1

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

8-2

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

8-3

Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USAR (243-8872) From: Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994

U.S. Virgin Islands:

Fax Number: 313-381-0022

You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)

8-4

Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52 - 53 29 0 800

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

8-5

Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA