2008 Chevrolet AVEO Owners Manual

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Instrument Panel Cluster, Hazard Flasher TRN/SIG Turn Signal DR/LCK Door Lock, Remote Keyless Entry CLSTR, CLK Instrument Panel Cluster, Clock ECM, TCM Engine Control Module (ECM), Transmission Control Module (TCM) BCK/UP Back-Up Lamp WPR, WSWA Wiper, Washer ECM, TCM Engine Control Module (ECM), Transmission Control Module (TCM) Hatchback 5-91 Fuses Usage ENG FUSE Engine Fuse ALTERNATOR Alternator HVAC HVAC Blower AIRBAG 1 Airbag 1 BLANK Not Used ABS Antilock Brake System DIODE (ABS) Antilock Brake System Diode AIRBAG 2 Airbag 2 BLANK Not Used CLK, RADIO Clock, Audio 5-92 Fuses SDM WIPER Sedan Usage Sensing and Diagnostic Module Windshield Wiper Switch, Windshield Wiper Motor CLUSTER Instrument Panel Cluster, Brake Switch, Anti-theft Mode T/SIG EMS2 Turn Signal, Hazard Switch Stoplamp Switch Fuses EMS1 Usage Fuses Usage Engine Room Fuse Block, Rear HO2S, Transmission Control Module, VSS, Fuel Pump B/UP LAMP Back-up Lamps HORN Horn STOP LAMP Brake Switch CIGAR Cigarette Lighter, Auxiliary Power Outlet AUDIO/CLOCK Radio, Clock OBD On-Board Diagnostics, Immobilizer ROOM LAMP Trunk Lamp, Trunk Open Switch, Cluster, Dome Lamp DEFOGGER Rear Defogger SUNROOF Sunroof Module (Option) DRL Daytime Running Lamps DOOR LOCK Door Lock/Unlock ELEC MIRROR Mirror Control Switch, Dome Lamp, Air Conditioning Switch AUDIO/RKE Radio, Remote Keyless Entry, Clock, Power Mirror Unit, Anti-Theft Module DEFOG MIRROR Power Mirror Unit, Air Conditioning Switch BLANK BLANK BLANK BLANK Not Used Not Used Not Used Not Used 5-93 Engine Compartment Fuse Block The engine compartment fuse block is located on the driver side of the vehicle, near the battery. See Engine Compartment Overview on page 5-12 for more information on location. Notice: Spilling liquid on any electrical components on your vehicle may damage it. Always keep the covers on any electrical component. Hatchback 5-94 Sedan To access the fuses, pull out the top and bottom ﬂaps to release the cover. To reinstall the cover, push the cover until it is secure. Fuses Usage HI BEAM RT Passenger Side High Beam Headlamp DIS Direct Ignition System HI BEAM LT Driver Side High Beam Headlamp DIODE (FOG) Fog Lamp Diode LOW BEAM RT Passenger Side Low Beam Headlamp ILLUM RT Parking Lamp Right Side, Illumination Circuit LOW BEAM LT Driver Side Low Beam Headlamp ILLUM LT Driver Side Parking Lamp, License Plate Lamp INT LTS Room Lamp INJECTOR Injector DEFOG S/ROOF Defogger Sunroof ILLUM LAMPS Illumination Relay HORN Horn HEAD LAMPS Headlamps Hatchback 5-95 Fuses FUEL A/C Usage Fuel Pump Air Conditioning Compressor FOG LAMPS Front Fog Lamp HVAC BLOWER Heating, Ventilation, Air Conditioning Blower ABS Antilock Brake System I/P FUSE BATT. Instrument Panel Fuse Box COOL FAN Radiator Fan IGN 2 BLANK IGN 1 Ignition 2 Blank Ignition 1 PWR WNDW Power Windows SPARE Spare Relays BLANK COOL FAN LOW HEAD LAMPS HI Usage Not Used Cooling Fan Low High Beam Headlamp HEAD LAMPS LOW Low Beam Headlamp PWR WNDW Power Window FRT FOG Fog Lamp MAIN POWER Main Power FUEL PUMP Fuel Pump A/C COMPRSR Air Conditioning Compressor COOL FAN HI Cooling Fan High ILLUM LAMPS Illumination Lamps BLANK Not Used 5-96 Sedan Fuses BATT PK/LP LH PK/LP RH Usage Instrument Panel Fuse Block Driver Side Parking Lamp, Taillamp Passenger Side Parking Lamp, Taillamp Fuses IGN2/ST ACC/IGN1 HAZARD Usage Ignition Switch Ignition Switch Hazard Lamps, Theft-Deterrent System 5-97 Fuses Usage H/L LOW RH Passenger Side Low-Beam Headlamp Cooling Fan High Speed FAN HI H/L LOW LH Driver Side Low-Beam Headlamp FRT FOG FAN LOW H/L HI A/C COMP FUEL PUMP SPARE ABS EMS2 P/WINDOW1 ECU SPARE EMS1 SPARE Front Fog Lamps (Option) Cooling Fan Low Speed High-Beam Headlamps Air Conditioning Compressor (Option) Fuel Pump Spare Antilock Brake System (Option) LEGR Valve, HO2S, EVAP Canister Purge Solenoid, CMP Sensor Power Window Switch (Option) Engine Control Module, Transmission Control Module Spare Engine Control Module, Injector, Cooling Fan, Air Conditioning Compressor Spare 5-98 Relays H/L LOW RELAY Usage Low-Beam Headlamp Relay FAN HI RELAY Cooling Fan High Speed Relay FUEL PUMP RELAY P/WINDOW RELAY PARK LAMP RELAY FRT FOG RELAY Fuel Pump Relay Power Window Relay Parking Lamp Relay Front Fog Lamps Relay H/L HI RELAY High-Beam Headlamp Relay FAN LOW RELAY Cooling Fan Low Speed Relay A/C RELAY MAIN RELAY Main Relay Air Conditioning Relay (Option) Misc. Usage FUSE PULLER Fuse Puller Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Part D: Recommended Fluids and Lubricants on page 6-23 for more information. Application Capacities English Metric Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer/retailer for more information. Cooling System Engine Oil with Filter Fuel Tank Transmission, Automatic Transmission, Manual 110 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the appropriate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. 6.3 qt 3.96 qt 11.9 gal 6.2 qt 1.9 qt 81 lb ft 6.0 L 3.75 L 45.0 L 5.87 L 1.8 L Engine Speciﬁcations Engine VIN Code 1.6L L4 (L91) Transmission Automatic and Manual Spark Plug Gap 0.039-0.043 inch (1.0-1.1 mm) 5-99 Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Normal Maintenance Replacement Parts Part GM Part Number Passenger Compartment Filter Engine Air Cleaner/Filter Engine Oil Filter Fuel Filter Spark Plugs Windshield Wiper Blade- Hatchback Driver’s Side Passenger’s Side Rear Windshield Wiper Blade- Sedan Driver’s Side Passenger’s Side 1NGK 5-100 96539649 96536694 96458873/96395221 96537170 96130723 96497155 96619022 96301840 96648556 96648561 ACDelco® Part Number — — — — IFR6E111 — — — — — Engine Drive Belt Routing 5-101 ✍ NOTES 5-102 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 How This Section is Organized .........................6-3 Part A: Scheduled Maintenance Services ...........6-4 Using the Maintenance Schedule ......................6-4 Selecting the Right Schedule ...........................6-5 Short Trip/City Scheduled Maintenance ..............6-6 Long Trip/Highway Scheduled Maintenance .............................................6-13 Part B: Owner Checks and Services ................6-18 At Each Fuel Fill ..........................................6-18 At Least Once a Month .................................6-18 At Least Twice a Year ...................................6-18 At Least Once a Year ...................................6-19 Part C: Periodic Maintenance Inspections .........6-22 Steering, Suspension and Front Drive Axle Boot and Seal Inspection ....................6-22 Exhaust System Inspection ............................6-22 Fuel System Inspection ..................................6-22 Engine Cooling System Inspection ...................6-22 Brake System Inspection ................................6-22 Part D: Recommended Fluids and Lubricants ..........................................6-23 Part E: Maintenance Record ...........................6-24 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer/retailer for details. Maintenance Requirements Maintenance intervals, checks, inspections and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. 6-2 How This Section is Organized This maintenance schedule is divided into ﬁve parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualiﬁed and have the necessary equipment, you should let your dealer/retailer do these jobs. Your dealer/retailer has trained and supported service people that will perform the work using genuine parts. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 5-4. If you want to purchase service information, see Service Publications Ordering Information on page 7-17. “Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer/retailer can perform for you. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs. 6-3 Part A: Scheduled Maintenance Services In this part are scheduled maintenance services which are to be performed at the mileage intervals speciﬁed. Using the Maintenance Schedule We want to keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have questions on how to keep your vehicle in good condition, see your dealer/retailer. This part tells you the maintenance services you should have done and when to schedule them. When you go to your dealer/retailer for your service needs, you will know that trained and supported service people will perform the work using genuine parts. The proper ﬂuids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that: • carry passengers and cargo within recommended limits. You will ﬁnd these on the Tire and Loading Information label. See Loading Your Vehicle on page 4-18. • are driven on reasonable road surfaces within legal driving limits. • use the recommended fuel. See Gasoline Octane on page 5-5. 6-4 Selecting the Right Schedule First you will need to decide which of the two schedules is right for your vehicle. Here is how to decide which schedule to follow: Short Trip/City Deﬁnition Follow the Short Trip/City Scheduled Maintenance if any one of these conditions is true for your vehicle: • Most trips are less than 5 miles (8 km). This is particularly important when outside temperatures are below freezing. • Most trips include extensive idling, such as frequent driving in stop-and-go traffic. • If the vehicle is used for delivery service, police, taxi, or other commercial application. One of the reasons you should follow this schedule if you operate your vehicle under any of these conditions is that these conditions cause engine oil to break down sooner. Short Trip/City Intervals Every 3,000 Miles (5 000 km): Engine Oil and Filter Change (or 3 months, whichever occurs ﬁrst). Every 6,000 Miles (10 000 km): Tire Rotation. Every 15,000 Miles (25 000 km): Engine Air Cleaner Filter Inspection. Passenger Compartment Air Filter Replacement. Drive Belt(s) Inspection. Every 30,000 Miles (50 000 km): Engine Air Cleaner Filter Replacement. Spark Plug Replacement. EVAP System Service. PCV System Service. Every 37,500 Miles (60 000 km): Automatic Transmission Fluid Change (severe service only). Every 42,000 Miles (70 000 km): Engine Oil Pan Drain Plug Washer Replacement. Every 60,000 Miles (100 000 km): Spark Plug Wire Replacement. Timing Belt Replacement. EVAP System Solenoid Valve Replacement. Every 90,000 Miles (150 000 km): Fuel Filter Replacement. Every 150,000 Miles (240 000 km): Cooling System Service. These intervals only summarize maintenance services. Be sure to follow the complete scheduled maintenance on the following pages. 6-5 Long Trip/Highway Deﬁnition Follow this scheduled maintenance only if none of the conditions from the Short Trip/City Scheduled Maintenance are true. Do not use this schedule if the vehicle is driven in a dusty area or used off paved roads. Use the Short Trip/City schedule for these conditions. Driving a vehicle with a fully warmed engine under highway conditions will cause engine oil to break down slower. Long Trip/Highway Intervals Every 7,500 Miles (12 500 km): Engine Oil and Filter Change (or every 12 months, whichever occurs ﬁrst). Tire Rotation. Every 15,000 Miles (25 000 km): Engine Air Cleaner Filter Inspection. Passenger Compartment Air Filter Replacement. Drive Belt(s) Inspection. Every 30,000 Miles (50 000 km): Engine Air Cleaner Filter Replacement. Spark Plug Replacement. EVAP System Service. PCV System Service. Every 37,500 Miles (60 000 km): Automatic Transmission Fluid Change (severe service only). Every 60,000 Miles (100 000 km): Spark Plug Wire Replacement. Timing Belt Replacement. EVAP System Solenoid Valve Replacement. Every 90,000 Miles (150 000 km): Fuel Filter Replacement. Engine Oil Pan Drain Plug Washer Replacement. Every 150,000 Miles (240 000 km): Cooling System Service. These intervals only summarize maintenance services. Be sure to follow the complete scheduled maintenance on the following pages. Short Trip/City Scheduled Maintenance The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part B: Owner Checks and Services on page 6-18 and Part C: Periodic Maintenance Inspections on page 6-22. 6-6 Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6-22. 3,000 Miles (5 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 6,000 Miles (10 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 9,000 Miles (15 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 12,000 Miles (20 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 15,000 Miles (25 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Inspect engine air cleaner ﬁlter. If necessary, replace the ﬁlter. If vehicle is driven in dusty/dirty conditions, inspect ﬁlter at every engine oil change. See Engine Air Cleaner/Filter on page 5-17 for more information. Inspect drive belt(s). 18,000 Miles (30 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 6-7 ❑ ❑ 21,000 Miles (35 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 24,000 Miles (40 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +) 27,000 Miles (45 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 30,000 Miles (50 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. ❑ Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace spark plugs. An Emission Control Service. Inspect drive belt(s). Inspect EVAP canister, vapor lines, and EVAP vent solenoid valve. An Emission Control Service. (See footnote †.) Inspect PCV system. An Emission Control Service. (See footnote †.) 33,000 Miles (55 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 36,000 Miles (60 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 6-8 ❑ ❑ ❑ 37,500 Miles (60 000 km) ❑ Change automatic transmission ﬂuid if the vehicle is mainly driven under one or more of these conditions: 45,000 Miles (75 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid does not require changing. 39,000 Miles (65 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 42,000 Miles (70 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace engine oil pan drain plug washer. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Inspect engine air cleaner ﬁlter. If necessary, replace the ﬁlter. If vehicle is driven in dusty/dirty conditions, inspect ﬁlter at every engine oil change. See Engine Air Cleaner/Filter on page 5-17 for more information. Inspect drive belt(s). 48,000 Miles (80 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 51,000 Miles (85 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 6-9 ❑ ❑ 54,000 Miles (90 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 57,000 Miles (95 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 60,000 Miles (100 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. ❑ Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace spark plugs. An Emission Control Service. ❑ Replace spark plug wires. An Emission Control Service. Inspect drive belt(s). 6-10 ❑ Replace timing belt. Inspect EVAP canister and vapor lines. Replace EVAP vent solenoid valve. An Emission Control Service. (See footnote †.) Inspect PCV system. An Emission Control Service. (See footnote †.) 63,000 Miles (105 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 66,000 Miles (110 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 69,000 Miles (115 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 72,000 Miles (120 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ ❑ ❑ 75,000 Miles (125 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 78,000 Miles (130 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Inspect engine air cleaner ﬁlter. If necessary, replace the ﬁlter. If vehicle is driven in dusty/dirty conditions, inspect ﬁlter at every engine oil change. See Engine Air Cleaner/Filter on page 5-17 for more information. Inspect drive belt(s). ❑ Change automatic transmission ﬂuid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid does not require changing. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 81,000 Miles (135 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 84,000 Miles (140 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace engine oil pan drain plug washer. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 87,000 Miles (145 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 6-11 ❑ ❑ 90,000 Miles (150 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 93,000 Miles (155 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. ❑ Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace spark plugs. An Emission Control Service. ❑ Replace fuel ﬁlter. An Emission Control Service. (See footnote †.) Inspect drive belt(s). Inspect EVAP canister, vapor lines, and EVAP vent solenoid valve. An Emission Control Service. (See footnote †.) Inspect PCV system. An Emission Control Service. (See footnote †.) 96,000 Miles (160 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 99,000 Miles (165 000 km) ❑ Change engine oil and ﬁlter (or every 3 months, whichever occurs ﬁrst). An Emission Control Service. 150,000 Miles (240 000 km) ❑ Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-22 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. 6-12 ❑ ❑ ❑ Long Trip/Highway Scheduled Maintenance The services shown in this schedule up to 100,000 miles (166 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part B: Owner Checks and Services on page 6-18 and Part C: Periodic Maintenance Inspections on page 6-22. Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6-22. 7,500 Miles (12 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 15,000 Miles (25 000 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Inspect engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect drive belt(s). 6-13 ❑ ❑ 22,500 Miles (37 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 30,000 Miles (50 000 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. ❑ Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace spark plugs. An Emission Control Service. Inspect drive belt(s). Inspect EVAP canister, vapor lines, and EVAP vent solenoid valve. An Emission Control Service. (See footnote †.) Inspect PCV system. An Emission Control Service. (See footnote †.) 37,500 Miles (62 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Change automatic transmission ﬂuid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid does not require changing. 6-14 ❑ ❑ ❑ 45,000 Miles (75 000 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Inspect engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect drive belt(s). 52,500 Miles (87 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 60,000 Miles (100 000 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. ❑ Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace spark plugs. An Emission Control Service. ❑ Replace spark plug wires. An Emission Control Service. Inspect drive belt(s). ❑ Replace timing belt. Inspect EVAP canister and vapor lines. Replace EVAP vent solenoid valve. An Emission Control Service. (See footnote †.) Inspect PCV system. An Emission Control Service. (See footnote †.) 6-15 ❑ ❑ ❑ ❑ ❑ 67,500 Miles (112 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 75,000 Miles (125 000 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. Inspect engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) Inspect drive belt(s). ❑ Change automatic transmission ﬂuid if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid does not require changing. 82,500 Miles (137 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 6-16 ❑ ❑ 90,000 Miles (150 000 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Replace engine oil pan drain plug washer. ❑ Replace passenger compartment air ﬁlter. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. ❑ Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17 for more information. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) ❑ Replace spark plugs. An Emission Control Service. ❑ Replace fuel ﬁlter. An Emission Control Service. (See footnote †.) Inspect drive belt(s). Inspect EVAP canister, vapor lines and EVAP vent solenoid valve. An Emission Control Service. (See footnote †.) Inspect PCV system. An Emission Control Service. (See footnote †.) 97,500 Miles (162 500 km) ❑ Change engine oil and ﬁlter (or every 12 months, whichever occurs ﬁrst). An Emission Control Service. ❑ Rotate tires. See Tire Inspection and Rotation on page 5-61 for proper rotation pattern and additional information. (See footnote +.) 150,000 Miles (240 000 km) ❑ Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-22 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. 6-17 ❑ ❑ ❑ Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. It is important to check the engine oil At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-22. 6-18 Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Inspect the tires and make sure the tires are inﬂated to the correct pressures. Do not forget to check the spare tire. See Inﬂation - Tire Pressure on page 5-57. At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-72. Wiper Blade Check Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-49 and Windshield and Wiper Blades on page 5-84 for more information. Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6-23. Manual Transmission Check It is not necessary to check the transmission ﬂuid level. Check for leaks. A ﬂuid leak is the only reason for ﬂuid loss. Have the system inspected and repaired if needed. Automatic Transmission Check Check the transmission ﬂuid level; add if needed. A ﬂuid loss may indicate a problem. Check the system and repair if needed. Hydraulic Clutch System Check Check the ﬂuid level in the brake/clutch reservoir. See Hydraulic Clutch on page 5-21. A ﬂuid loss in this system could indicate a problem. Have the system inspected and repaired at once. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant speciﬁed in Part D. Body Lubrication Service Lubricate all hood latch assemblies, secondary latch, pivots, spring anchor, release pawl, hood and body door hinges, rear compartment, and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment. 6-19 Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-26 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transmission vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway and try to start the engine. The starter should work only when the clutch pedal is pushed down all the way to the ﬂoor. If the starter works when the clutch pedal is not pushed all the way down, your vehicle needs service. 6-20 Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-26 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. • With an automatic transmission, the ignition should turn to LOCK/OFF only when the shift lever is in PARK (P). • With a manual transmission, the ignition should turn to LOCK/OFF only when you press the key release button. On all vehicles, the ignition key should come out only in LOCK/OFF. Turn the steering wheel to the left and to the right. It should only lock when turned to the right. Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make CAUTION: (Continued) CAUTION: (Continued) sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. • To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 6-21 Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year, for instance, each spring and fall. You should let your dealer/retailer do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services can be found in a service manual. See Service Publications Ordering Information on page 7-17. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary. Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing, or out-of-position parts as well as open seams, holes, loose connections, or other conditions which could cause a heat build-up in the ﬂoor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 2-30. 6-22 Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, ﬁttings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking. Part D: Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation can be obtained from your dealer/retailer. Usage Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-22 Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Engine Oil Engine Coolant Hydraulic Brake System Windshield Washer Solvent Optikleen® Washer Solvent. Power Steering System Automatic Transmission DEXRON®-VI Automatic Transmission Fluid. Use only T-IV Automatic Transmission Fluid (GM Part No. U.S. 88900925, in Canada 22689186). Usage Manual Transmission Key Lock Cylinders Manual Transmission Shift Linkage Chassis Lubrication Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges Weatherstrip Conditioning Fluid/Lubricant Manual Transmission Fluid (GM Part No. U.S. 89021806, in Canada 89021807). Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). 6-23 Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading, and who performed the service and any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record pages. Also, you should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance Record Maintenance Record 6-24 Date Odometer Reading Serviced By Maintenance Record Maintenance Record (cont’d) 6-25 Date Odometer Reading Serviced By Maintenance Record Maintenance Record (cont’d) 6-26 Section 7 Customer Assistance Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-5 Customer Assistance for Text Telephone (TTY) Users ................................7-6 Customer Assistance Offices ............................7-6 GM Mobility Reimbursement Program ................7-7 Roadside Assistance Program ..........................7-8 Scheduling Service Appointments ....................7-10 Courtesy Transportation .................................7-11 Collision Damage Repair ................................7-13 Reporting Safety Defects ................................7-16 Reporting Safety Defects to the United States Government ..........................7-16 Reporting Safety Defects to the Canadian Government ................................7-17 Reporting Safety Defects to General Motors .........................................7-17 Service Publications Ordering Information ...............................................7-17 Vehicle Data Recording and Privacy ................7-18 Event Data Recorders ...................................7-19 OnStar® ......................................................7-20 Navigation System ........................................7-20 Radio Frequency Identiﬁcation (RFID) ..............7-20 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact General Motors of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. • Dealership name and location. • Vehicle delivery date and present mileage (kilometers). When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or you may write to: The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). 7-4 Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. • Keep track of your vehicle’s service history and maintenance schedule. • Find GM dealers/retailers for service nationwide. • Receive special promotions and privileges only available to members. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 7-5 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 www.Chevrolet.com 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA (243-8872) Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 7-6 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. 7-7 Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-CHEV-USA (1-800-243-8872); (Text telephone (TTY): 1-888-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage. 7-8 Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever occurs ﬁrst, and, in Canada only, up to a maximum coverage of $100. • Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 in Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. • Lock-out Service: Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. To ensure security, the driver must present personal identiﬁcation before lock-out service is provided. In Canada, the vehicle registration is also required. • Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance is provided when the vehicle is mired in sand, mud, or snow. • Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inﬂated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. • Jump Start: A battery jump start is covered at no charge if the vehicle does not start. • Trip Routing Service (Canada only): Upon request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. Please allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year. • Trip Interruption Beneﬁts and Assistance (Canada only): In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from the original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. • Alternative Service (Canada only): There may be times, when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures may be covered. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. Chevrolet and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. 7-9 Calling for Assistance For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home

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2008 Chevrolet AVEO Owners Manual