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When reinstalling the wheel cover or center cap on the full-size tire, tighten all five plastic caps hand snug with the aid of the wheel wrench and tighten them with the wheel wrench an additional one‐quarter of a turn. Notice: Wheel covers will not fit on your vehicle's compact spare. If you try to put a wheel cover on the compact spare, the cover or the spare could be damaged. Storing a Flat or Spare Tire and Tools

{ WARNING

Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.

To store the flat or spare tire and tools: 1. Open the liftgate. See Liftgate

(Manual) on page 1‑13 or Liftgate (Power) on page 1‑14
for more information.

2. Put back all tools as they were

stored in the rear storage compartment and put the compartment cover back on. For more information, see “Storing the Compact Spare Tire and Tools” next in this section. Install the cargo cover. For more information, see Cargo Management System on page 3‑5 .

3.

4. Place the tire, lying flat, in the

rear storage compartment.

5. Attach the strap to the cargo

tie-down in the rear of the vehicle.

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Vehicle Care

Compact Spare Tire { WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.

If this vehicle has a compact spare tire, it was fully inflated when the vehicle was new; however, it can lose air after a time. Check the inflation pressure regularly. It should be 420 kPa (60 psi). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 105 km/h (65 mph) for distances up to 5 000 km (3,000 miles), so you can finish your trip and have the full-size

tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel and other parts of the vehicle. Do not use the compact spare on other vehicles. Do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit the compact spare. Using them can damage the vehicle and can damage the chains too. Do not use tire chains on the compact spare.

6. Route the strap through the

wheel, as shown.

7. Attach the strap to the other

cargo tie-down in the rear of the vehicle.

8. Tighten the strap. The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can.

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Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. 1. Check the other vehicle. It must

have a 12-volt battery with a negative ground system.

Notice: If the other vehicle's system is not a 12-volt system with a negative ground, both vehicles can be damaged. Only use vehicles with 12-volt systems with negative grounds to jump start your vehicle.

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2. Get the vehicles close enough

so the jumper cables can reach, but be sure the vehicles are not touching each other. If they are, it could cause a ground connection you do not want. You would not be able to start your vehicle, and the bad grounding could damage the electrical systems. To avoid the possibility of the vehicles rolling, set the parking brake firmly on both vehicles involved in the jump start procedure. Put the transmission in P (Park) before setting the parking brake.

Jump Starting For more information about the vehicle battery, see Battery on page 9‑27 . If the vehicle battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely.

{ WARNING

Batteries can hurt you. They can be dangerous because:

. They contain acid that can

burn you.

. They contain gas that can

explode or ignite.

. They contain enough electricity to burn you.

If you do not follow these steps exactly, some or all of these things can hurt you.

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To uncover the remote positive (+) terminal, lift open the access panel on the battery cover indicated by the (+) sign.

{ WARNING

An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan.

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Vehicle Care

Notice: If you leave the radio or other accessories on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty. Always turn off the radio and other accessories when jump starting the vehicle. 3. Turn off the ignition on both

vehicles. Unplug unnecessary accessories plugged into the cigarette lighter or the accessory power outlet. Turn off the radio and all lamps that are not needed. This will avoid sparks, helping save both batteries and the radio.

4. Open the hood on the other

vehicle and locate the positive (+) and negative (−) terminal locations on that vehicle. Open the hood on your vehicle and find the remote positive (+) and remote negative (−) jump starting terminals.

Your vehicle is equipped with a remote positive (+) terminal (A) and a remote negative (−) terminal (B). The remote positive (+) terminal is located in the engine compartment on the driver side of the vehicle, above the rear of the battery. The remote negative (−) terminal is a stud located in the engine compartment on the driver side of the vehicle, on the front tie bar. See Engine Compartment Overview on page 9‑6 for more information on location.

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{ WARNING

{ WARNING

Using an open flame near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water. You do not need to add water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, add water to take care of that first. If you do not, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.

Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.

5. Check that the jumper cables do

not have loose or missing insulation. If they do, you could get a shock. The vehicles could also be damaged. Before you connect the cables, here are some basic things you should know. Positive (+) will go to positive (+) or to a remote positive (+) terminal if the vehicle has one. Negative (−) will go to a heavy, unpainted metal engine part or to a remote negative (−) terminal if the vehicle has one.

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Do not connect positive (+) to negative (−) or you will get a short that would damage the battery and maybe other parts. Do not connect the negative (−) cable to the negative (−) terminal on the dead battery because this can cause sparks.

6. Connect the red positive (+)

cable to the positive (+) terminal on the vehicle with the dead battery. Use a remote positive (+) terminal if the vehicle has one.

7. Do not let the other end touch

metal. Connect it to the positive (+) terminal of the good battery. Use a remote positive (+) terminal if the vehicle has one.

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Vehicle Care

8. Now connect the black

negative (−) cable to the negative (−) terminal of the good battery. Use a remote negative (−) terminal if the vehicle has one. Do not let the other end touch anything until the next step. The other end of the negative (−) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part or to a remote negative (−) terminal on the vehicle with the dead battery.

9. Connect the other end of the

negative (−) cable away from the dead battery, but not near engine parts that move. The electrical connection is just as good there, and the chance of sparks getting back to the battery is much less. Your vehicle has a remote (−) terminal for this purpose.

10. Now start the vehicle with the

good battery and run the engine for a while.

11. Try to start the vehicle that had

the dead battery. If it will not start after a few tries, it probably needs service.

Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.

Jumper Cable Removal

A. Heavy, Unpainted Metal Engine

Part or Remote Negative (−) Terminal

B. Good Battery or Remote Positive (+) and Remote Negative (−) Terminals

C. Dead Battery or Remote

Positive (+) Terminal

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To disconnect the jumper cables from both vehicles, do the following: 1. Disconnect the black

negative (−) cable from the vehicle that had the dead battery.

2. Disconnect the black

negative (−) cable from the vehicle with the good battery.

3. Disconnect the red positive (+) cable from the vehicle with the good battery.

4. Disconnect the red positive (+)

cable from the other vehicle.

5. Close the access panel on the

battery cover, if applicable.

Towing

Towing the Vehicle To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Consult your dealer or a professional towing service if the disabled vehicle must be towed. To tow the vehicle behind another vehicle for recreational purposes — such as behind a motorhome, see Recreational Vehicle Towing following.

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Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle – such as behind a motor home. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.

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9-106

Vehicle Care

Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.

. What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.

Dinghy Towing Front-wheel‐drive and all-wheel-drive vehicles may be dinghy towed from the front. These vehicles can also be towed by placing them on a platform trailer with all four wheels off of the ground. For other towing options, see “Dolly Towing” following in this section. Vehicles with an 2.8 L V 6 engine can be dinghy towed only for service and are restricted to a maximum distance of 100 km (60 miles) and not to exceed 80 km/h (50 mph). Vehicles with the 3.0 L V 6 engine can be dinghy towed without distance restrictions. Notice: If 105 km/h (65 mph) is exceeded while towing the vehicle, it could be damaged. Never exceed 105 km/h (65 mph) while towing the vehicle.

For vehicles being dinghy towed, the vehicle should be run at the beginning of each day and at each RV fuel stop for about five minutes. This will ensure proper lubrication of transmission components.

To tow the vehicle from the front with all four wheels on the ground: 1. Position the vehicle that will be

towed and secure it to the towing vehicle.

2. Open the drivers door.

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Once the destination has been reached: 1. Shift the vehicle to P (Park). 2. Reinstall the BCM fuses. See

Instrument Panel Fuse Block on page 9‑48 .

3. Disconnect the vehicle from the

tow vehicle.

Notice: Too much or too little fluid can damage the transmission. Be sure that the transmission fluid is at the proper level before towing with all four wheels on the ground.

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Notice: Do not tow a vehicle with the front drive wheels on the ground if one of the front tires is a compact spare tire. Towing with two different tire sizes on the front of the vehicle can cause severe damage to the transmission. Dolly Towing (All-Wheel‐Drive Vehicles) All-wheel‐drive vehicles should not be towed with two wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off of the ground or dinghy towed from the front. See Dinghy Towing earlier in this section.

3. With the vehicle OFF, press the

brake pedal and press the START/STOP switch to start the engine (the green LED on the switch will illuminate).

4. Put the vehicle in N (Neutral). 5. Press the START/STOP switch again. The engine will stop, the DIC will display Shift to Park and the amber LED on the switch illuminates. See Transmission Messages on page 4‑40.

6. Remove the following fuses:

BCM 1, BCM 2 and BCM 3. The START/STOP switch LED's will be off. See Instrument Panel Fuse Block on page 9‑48.

7. Close the drivers door. Notice: If the vehicle is towed without performing each of the steps listed under “Dinghy Towing,” the automatic transmission could be damaged. Be sure to follow all steps of the dinghy towing procedure prior to and after towing the vehicle.

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Vehicle Care

Dolly Towing (Front-Wheel‐Drive Vehicles)

3. Set the parking brake. 4. Secure the vehicle to the dolly. 5. Follow the dolly manufacturer's

instructions for preparing the vehicle and dolly for towing. 6. Release the parking brake. Towing the Vehicle From the Rear

To tow the vehicle from the front with the rear wheels on the ground, do the following: 1. Put the front wheels on a dolly. 2. Move the shift lever to P (Park).

See Shifting Into Park on page 8‑22 .

Notice: Towing the vehicle from the rear could damage it. Also, repairs would not be covered by the vehicle warranty. Never have the vehicle towed from the rear.

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Vehicle Care

9-109

Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Wash with water or use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam, or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.

Appearance Care

Exterior Care

Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing the Vehicle” later in this section. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer. If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.

Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.

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Vehicle Care

Washing the Vehicle To preserve the vehicle's finish, keep it clean by washing it often. Do not wash the vehicle in direct sunlight and use a car washing soap. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty.

Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal, or plastic on the vehicle. Approved cleaning products can be obtained from your dealer. Follow all manufacturer directions regarding correct product usage, necessary safety precautions, and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after, to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.

High pressure car washes could cause water to enter the vehicle. Avoid using high pressure washes closer than 30 cm (12 in) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Notice: Conveyor systems on some automatic car washes could damage the vehicle. There may not be enough clearance for the undercarriage. Check with the car wash manager before using the automatic car wash. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 10‑6.

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Wheels and Trim — Aluminum or Chrome The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft, clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft, clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle's chrome with soap and water after exposure.

Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.

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Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.

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Vehicle Care

Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint‐free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: . Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper

removal

Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.

Finish Damage Any stone chips, fractures, or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection.

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At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.

Interior Care The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly. Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the vehicle's interior. Remove dust from small buttons and knobs with a small brush with soft bristles. Your dealer has products for cleaning the vehicle's interior. When cleaning the vehicle's interior, only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can

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result from using cleaners on surfaces for which they were not intended. Apply the cleaner directly to the cleaning cloth to prevent over-spray. Remove any accidental over-spray from other surfaces immediately. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Cleaners can contain solvents that can become concentrated in the vehicle's interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the vehicle's interior, maintain adequate ventilation by opening the vehicle's doors and windows.

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Vehicle Care

Do not clean the interior using the following cleaners or techniques: . Never use a knife or any other

sharp object to remove a soil from any interior surface.

. Never use a stiff brush. It can cause damage to the vehicle's interior surfaces.

. Never apply heavy pressure or

rub aggressively with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.

. Use only mild, neutral-pH soaps.

Avoid laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per 3.78 L (1 gal) of water is a good guide.

. Do not heavily saturate the upholstery while cleaning.

. Damage to the vehicle's interior may result from the use of many organic solvents such as naptha, alcohol, etc.

Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:

For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.

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To clean: 1. Saturate a lint-free, clean white

cloth with water or club soda.

2. Remove excess moisture. 3. Start on the outside edge of the

soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.

4. Continue to gently rub the

5.

soiled area. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process with plain water.

If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. A paper towel can be used to blot excess moisture from the fabric or carpet after the cleaning process.

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Leather To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat, steam, spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.

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Vehicle Care

Instrument Panel, Vinyl, and Other Plastic Surfaces To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the

appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.

Care of Safety Belts Keep belts clean and dry. { WARNING

Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

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Service and Maintenance

General Information

General Information . . . . . . . . . . 10-1

Scheduled Maintenance

Scheduled Maintenance . . . . . 10-2

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . . 10-6

Maintenance Replacement

Parts . . . . . . . . . . . . . . . . . . . . . . . 10-8

Maintenance Records

Maintenance Records . . . . . . . 10-9

Service and Maintenance

10-1

Please read the information under Scheduled Maintenance. To keep the vehicle in good condition, see your dealer. The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 8‑11 .

. Are driven on reasonable road

surfaces within legal driving limits.

. Use the recommended fuel. See Recommended Fuel on page 8‑47 .

General Information Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality. Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services.

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10-2

Service and Maintenance

The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 10‑6 and Maintenance Replacement Parts on page 10‑8 . We recommend the use of genuine parts from your dealer.

Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed when they have 8 000 to 13 000 km (5,000 to 8,000 miles). See Tire Rotation on page 9‑66.

{ WARNING

Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 9‑4.

At your dealer, you can be certain that you will receive the highest level of service available. Your dealer has specially trained service technicians, uses genuine replacement parts, as well as, up to date tools and equipment to ensure fast and accurate diagnostics.

Scheduled Maintenance

When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 9‑10 . An Emission Control Service. When the “Change Engine Oil Soon” message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer has trained service technicians who will perform this work and reset the system.

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If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 9‑12 . Every Engine Oil Change . Change engine oil and filter.

See Engine Oil on page 9‑10 . An Emission Control Service.

. Engine coolant level check.

See Engine Coolant on page 9‑17 .

. Engine cooling system

inspection. Visual inspection of hoses, pipes, fittings, and clamps and replacement, if needed.

. Windshield washer fluid level check. See Washer Fluid on page 9‑23 .

Service and Maintenance

10-3

. Windshield wiper blade

. Steering and suspension

inspection for wear, cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Exterior Care on page 9‑109. Worn or damaged wiper blade replacement. See Wiper Blade Replacement on page 9‑29. Tire inflation check. See Tire Pressure on page 9‑59. Tire wear inspection. See Tire Inspection on page 9‑66.

. Rotate tires. See Tire Rotation

on page 9‑66 . Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked. . Engine air cleaner filter

inspection. See Engine Air Cleaner/Filter on page 9‑14. . Brake system inspection (or every 12 months, whichever occurs first).

inspection. Visual inspection for damaged, loose, or missing parts or signs of wear.

. Body hinges and latches, key lock cylinders, folding seat hardware, and sunroof (if equipped) lubrication. See Recommended Fluids and Lubricants on page 10‑6 . More frequent lubrication may be required when vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.

. Restraint system component

check. See Safety System Check on page 2‑26.

. Automatic transmission fluid level check and adding fluid, if needed. See Automatic Transmission Fluid on page 9‑13 .

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10-4

Service and Maintenance

Once a Year . See Starter Switch Check on

page 9‑28 .

. See Park Brake and P (Park)

Mechanism Check on page 9‑28 .

. Exhaust system and nearby heat

shields inspection for loose or damaged components.

. Accelerator pedal check for

First Engine Oil Change After Every 40 000 km/25,000 Miles Fuel system inspection for damage or leaks.

. Passenger compartment air filter replacement (or every 12 months, whichever occurs first). More frequent replacement may be required if vehicle is driven regularly under dusty conditions.

Additional Required Services

At Each Fuel Stop . Engine oil level check. See

Engine Oil on page 9‑10.

. Engine coolant level check.

See Engine Coolant on page 9‑17 .

. Windshield washer fluid level check. See Washer Fluid on page 9‑23 .

Once a Month

Tire inflation check. See Tire Pressure on page 9‑59. Tire wear inspection. See Tire Inspection on page 9‑66.

damage, high effort, or binding. Replace if needed. If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit. See Tire Sealant and Compressor Kit (Without Selector Switch) on page 9‑76
or Tire Sealant and Compressor Kit (With Selector Switch) on page 9‑84 .

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Service and Maintenance

10-5

First Engine Oil Change After Every 160 000 km/100,000 Miles . Automatic transmission fluid

change (normal service). See Automatic Transmission Fluid on page 9‑13.

. Spark plug replacement. An

Emission Control Service.

First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter

replacement. See Engine Air Cleaner/Filter on page 9‑14. . Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service. See Automatic Transmission Fluid on page 9‑13 .

First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain,

flush, and refill, cooling system and cap pressure check, and cleaning of outside of radiator and air conditioning condenser (or every 5 years, whichever occurs first). See Cooling System on page 9‑16 . An Emission Control Service.

. Engine accessory drive belt

inspection for fraying, excessive cracks, or obvious damage and replacement, if needed. An Emission Control Service.

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10-6

Service and Maintenance

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and Lubricants

Usage

Engine Oil

Engine Coolant

Hydraulic Brake System

Windshield Washer

Hydraulic Power Steering System

Automatic Transmission

(3.0L V6 Engine)

Fluid/Lubricant

The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard can be identified with the American Petroleum Institute (API) Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. Look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see Engine Oil on page 9‑10. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 9‑17. DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88863461, in Canada 88863462). Optikleen® Washer Solvent. DEXRON®-VI Automatic Transmission Fluid.

DEXRON®-VI Automatic Transmission Fluid.

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Service and Maintenance

10-7

Usage

Automatic Transmission

(2.8L V6 Engine)

Chassis Lubrication

Key Lock Cylinders

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and

Release Pawl

Hood, Door, and Folding Seat Hinges

Power Liftgate Actuator Ball Joint

Weatherstrip Conditioning

Fluid/Lubricant

AW‐1 Automatic Transmission Fluid (GM Part No. U.S. 19256039, in Canada 19256040). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Multi-Purpose Lubricant (GM Part No. U.S. 89021668, in Canada 89021674). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).

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10-8

Service and Maintenance

Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.

Part

GM Part Number

ACDelco Part Number

Engine Air Cleaner/Filter Engine Oil Filter

2.8L V6 Engine 3.0L V6 Engine

Passenger Compartment Air Filter Element Spark Plugs

2.8L V6 Engine 3.0L V6 Engine

Wiper Blades

Driver Side – 65.0 cm (25.6 in) Passenger Side – 42.5 cm (16.7 in) Rear – 30.0 cm (11.8 in)

20897358

12593333
89017524
13271191

12622561
12622561

25979378
25979379
20825882

A3147C

PF457G

PF48
CF176

41–109
41–109

—

—

—

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Service and Maintenance

10-9

Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.

Maintenance Record

Date

Odometer Reading

Serviced By

Maintenance Stamp

Services Performed

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10-10

Service and Maintenance

Date

Odometer Reading

Serviced By

Maintenance Stamp

Services Performed

Maintenance Record (cont'd)

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Date

Odometer Reading

Serviced By

Maintenance Stamp

Services Performed

Maintenance Record (cont'd)

Service and Maintenance

10-11

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10-12

Service and Maintenance

Date

Odometer Reading

Serviced By

Maintenance Stamp

Services Performed

Maintenance Record (cont'd)

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Technical Data

Vehicle Identification

Vehicle Identification

Vehicle Identification

Number (VIN) . . . . . . . . . . . . . . 11-1

Service Parts Identification

Label . . . . . . . . . . . . . . . . . . . . . . . 11-1

Vehicle Data

Capacities and

Specifications . . . . . . . . . . . . . . 11-2
Engine Drive Belt Routing . . . . 11-4

Vehicle Identification Number (VIN)

This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration.

Technical Data

11-1

Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 11‑2 for the vehicle's engine code.

Service Parts Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification

Number (VIN)

. Model designation . Paint information . Production options and special

equipment

Do not remove this label from the vehicle.

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11-2

Technical Data

Vehicle Data

Capacities and Specifications

Application

Air Conditioning Refrigerant R134a

Engine Cooling System

2.8L V6 Engine 3.0L V6 Engine

Engine Oil with Filter

2.8L V6 Engine 3.0L V6 Engine

Fuel Tank

Capacities

Metric

English

For the air conditioning system refrigerant charge amount, see the refrigerant label located under the hood. See your dealer for more information.

12.4 L 11.9 L

5.7 L 5.7 L 79.5 L

13.1 qt 12.6 qt

6.0 qt 6.0 qt 21.0 gal

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Application

Transmission Fluid

Technical Data

11-3

Capacities

Metric

English

2.8L V6 6–Speed Automatic (Transmission Requires No Fluid Replacement) 3.0L V6 6–Speed Automatic* (Drain and Refill)

—

9.0 L

Wheel Nut Torque *See Automatic Transmission Fluid on page 9‑13 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.

150 Y

—

9.5 qt 110 ft lb

Engine Specifications

Engine

VIN Code

Transmission

2.8L V6 (LAU) 3.0L V6 (LF1)

Automatic Automatic

Spark Plug Gap 1.10 mm (0.043 in) 1.10 mm (0.043 in)

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11-4

Technical Data

Engine Drive Belt Routing

2.8L, 3.0L V6 Engines

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Customer Information

Customer Information

Customer Satisfaction

Procedure . . . . . . . . . . . . . . . . . . 12-1

Customer Assistance

Offices . . . . . . . . . . . . . . . . . . . . . 12-3

Customer Assistance for Text

Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-4
GM Mobility Reimbursement

Program . . . . . . . . . . . . . . . . . . . . 12-5
Roadside Service . . . . . . . . . . . . 12-6
Scheduling Service

Appointments . . . . . . . . . . . . . . 12-8

Courtesy Transportation

Program . . . . . . . . . . . . . . . . . . . . 12-9
Collision Damage Repair . . . 12-10
Service Publications

Ordering Information . . . . . . 12-13

Reporting Safety Defects Reporting Safety Defects to

the United States Government . . . . . . . . . . . . . . . 12-14

Reporting Safety Defects to

the Canadian Government . . . . . . . . . . . . . . . 12-15

Reporting Safety Defects to

General Motors . . . . . . . . . . . 12-15

Vehicle Data Recording and Privacy

Vehicle Data Recording and

Privacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-16
OnStar® . . . . . . . . . . . . . . . . . . . . 12-17
Navigation System . . . . . . . . . 12-17
Radio Frequency

Identification (RFID) . . . . . . . 12-17

Radio Frequency

Statement . . . . . . . . . . . . . . . . . 12-17

Customer Information

12-1

Customer Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

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12-2

Customer Information

If after contacting a

STEP TWO : member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the United States, call the Cadillac Customer Assistance Center, 24 hours a day, at 1-800-458-8006. In Canada, call the Canadian Cadillac Customer Communication Centre at 1-888-446-2000. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: . Vehicle Identification Number

(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

. Dealership name and location. . Vehicle delivery date and

present mileage.

When contacting Cadillac, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE (U.S. Owners): Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and

your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

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STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after the following the procedure outlined in Steps One and Two. General Motors of Canada Limited wants you to be aware of its participation in a no-charge mediation/Arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe

our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or write to the Mediation/Arbitration Program at the following address: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1–163–005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle Identification Number (VIN).

Customer Information

12-3

Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com 1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112

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12-4

Customer Information

From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994
Canada General Motors of Canada Limited Canadian Cadillac Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gm.ca 1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112
Overseas Please contact the local General Motors Business Unit.

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843
Col. Granada C.P. 11520, Mexico, D.F. 01-800-466-0805
Long Distance: 011-52-53 29 0805

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.

Online Owner Center

Cadillac Owner Center (U.S.) — www.cadillacownercenter.com Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty

information, and more

. Store online service and

maintenance records

. Cadillac dealer locator for

service nationwide

. Exclusive privileges and offers . Recall notices for your specific

vehicle

. OnStar and GM Cardmember Services Earnings summaries

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Other Helpful Links: Cadillac — www.cadillac.com Cadillac Merchandise — www.cadillaccollection.com Help Center — www.cadillac.com/ helpcenter

FAQ

. Contact Us My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.

Here are a few of the valuable tools and services you will have access to: . My Showroom: Find and save

information on vehicles and current offers in your area.

. My Dealers: Save details

such as address and phone number for each of your preferred GM dealers.

. My Driveway: Access quick links

to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.

. My Preferences: Manage your profile and use tools and forms with greater ease.

To sign up, visit the My GM Canada section within www.gm.ca.