1994 Cadillac Seville Owners Manual

-

Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified - government test course. For example, a tire graded 150 would wear one and a half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate.

__

Traction - A, B, C

The traction grades, from highest to lowest are: A, B, and C. They represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on braking (straight-ahead) traction tests and does not include cornering (turning) traction. Temperature -A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade.C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. These grades are molded on the sidewalls of passenger car tires.

-. -

_- -

295

1

need to have your wheels aligned again. However,

While the tires available as standard or optional equipment on General Motors vehicles may vary with respect to these grades, all such tires meet General Motors performance standards and have been approved for use on General Motors vehicles. All passenger type (P Metric) tires must conform to Federal safety requirements in addition to these grades. Wheel Alignment and Tire Balance The wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. In most cases, you will not if you notice unusual tire wear or your vehicle pulling one way or the other, the alignment may need to be reset. If you notice your vehicle vibrating when driving on a smooth road, your wheels may need to be rebalanced. Wheel Replacement Replace any wheel that is bent, cracked or badly corroded. If wheel nuts keep coming loose, the wheel, wheel bolts, and wheel nuts should be replaced. If the wheel leaks air, replace it (except some aluminum wheels, which can sometimes be repaired). See your Cadillac dealer if any of these conditions exist. Your dealer will know the kind of wheel you need. Each new wheel should have the same load carrying capacity, diameter, width, offset, and be mounted the same way as the one it replaces. If you need to replace any of your wheels, wheel bolts, or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure - to have the right wheel, wheel bolts, and wheel nuts for your Cadillac model.

296

r NOTICE:

The wrong wheel can also cause problems with bearing life, brake cooling, speedometer/odometer calibration, headlight aim, bumper height, vehicle ground clearance, and tire or tire chain clearance to the body and chassis.

Used Replacement Wheels

rire Chains

r-

NOTICE: Use tire chains only where legal and only when you must. Use only SAE Class “S” type chains that are the proper size for your tires. Install them on the front tires and tighten them as tightly as possible with the ends securely fastened. Drive slowly and follow the chain manufacturer‘s instructions. If you can hear the chains contacting your vehicle, stop and retighten them. If the contact continues, slow down until it stops. Driving too fast with chains on will damage your vehicle.

297

4 p P E R A C E CARE

Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flame if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your Cadillac, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle:

Gasoline 0 Benzene Naphtha Carbon Tetrachloride

0 Acetone 0 Paint Thinner

Turpentine

0 Lacquer Thinner 0 Nail Polish Remover They can all be hazardous -- some more than others -- and they can all damage your vehicle, too.

298

NOTICE: Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle:

Laundry Soap Bleach Reducing Agents

CLEANING THE INSIDE OF YOUR CrnILLJAC Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl or leather with a clean, damp cloth. Here are some cleaning tips:

Always read the instructions on the cleaner label. Clean up stains as soon as you can -- before they set. Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. Use solvent-type cleaners in a well-ventilated area only. If you use them, don’t saturate the stained area. If a ring forms after spot cleaning, clean the entire area immediately or it will set.

Using Foam-Qpe Cleaner on Fabric

Vacuum and brush the area to remove any loose dirt. Always clean a whole trim panel or section. Mask surrounding trim along stitch or welt lines. Mix Multi-Purpose Powdered Cleaner following the directions on the container label.

0 Use suds only and apply with a clean sponge.

299

0 Don’t saturate the material.

Don’t rub it roughly.

0 As soon as you’ve cleaned the section, use a sponge to remove the

suds.

0 Rinse the section with a clean, wet sponge.

Wipe off what’s left with a slightly damp paper towel or cloth.

0 Then dry it immediately with a blow dryer or a heat lamp.

NOTICE: Be careful with a hair dryer or heat fabric.

lamp. You could scorch the

0 Wipe with a clean cloth. Using Solvent-Type Cleaner on Fabric First, see if you have to use solvent-type cleaner at all. Some spots and stains will clean off better with just water and mild soap. If you need to use a solvent:

I -

Gently scrape excess soil from the trim material with a clean, dull knife or scraper. Use very little cleaner, light pressure and clean cloths (preferably cheesecloth). Cleaning should start at the outside of the stain, “feathering” toward the center. Keep changing to a clean section of the cloth.

0 When you clean a stain from fabric, immediately dry the area with an air hose, hair dryer, or heat lamp to help prevent a cleaning ring. (See the previous NOTICE.)

300

. -

- Special Cleaning Problems

Greasy or Oily Stains

- Such as grease, oil, butter, margarine, shoe polish, coffee with cream,

chewing gum, cosmetic creams, vegetable oils, wax crayon, tar and asp halt.

Carefully scrape off excess stain.

0 Follow the solvent-type instructions described earlier.

Shoe polish, wax crayon, tar and asphalt will stain if left on a vehicle seat fabric. They should be removed as soon as possible. Be careful, because the cleaner will dissolve them and may cause them to spread.

Non-Greasy Stains Such as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks,

- wine, vomit, urine and blood.

Carefully scrape off excess stain, then sponge the soiled area with cool water.

0 If a stain remains, follow the foam-type instructions described earlier. If an odor lingers after cleaning vomit or urine, treat the area with a waterbaking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. If needed, clean lightly with solvent-type cleaner.

Combination Stains

- Such as candy, ice cream, mayonnaise, chili sauce and unknown stains.

Carefully scrape off excess stain, then clean with cool water and allow to dry. If a stain remains, clean it with solvent-type cleaner.

301

Cleaning Vinyl Use warm water and at clean cloth. 0 Rub with a clean,,damp cloth to remove dirt. You may have to do it

more than once.

0 Things like tar, asphalt and shoe polish will stain if you don’t get them

off quickly. Use a clean cloth and a solvent-type vinyl cleaner.

Cleaning Leather Use a soft cloth with lukewarm water and a mild

soap or saddle soap. For stubborn stains, use a mild solution of 10% isopropyl alcohol (rubbing alcohol) and 90% water. Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

0 Soiled leather should be cleaned immediately. If dirt is allowed to

work into finish, it can harm the leather.

Ckkaning Speaker Covers Vacuum around a speaker cover gently, so that the speaker won’t be damaged. If something gets on one of them, follow the steps earlier under “Using Solvent-Type Cleaner on Fabric.” Use as little solvent as you can. Cleaning the Top of the Instrument Panel Use only mildsoap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Care of Wood Panels Use a clean cloth moistened in warm soap). Dry the wood immediately with a clean cloth.

soapy water (use mild dish washing

CARE OF SMETYBELTS Keep belts clean and dry.

GLASS Glass should be cleaned often. GM Glass Cleaner (GM Part No. 1050427) or a liquid household glass cleaner will remove normal tobacco smoke and dust films. Don't use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have.to be scraped off later. If abrasive cleaners are used on the inside of ,the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid. CLEMING THE OUTSIDE OF THE' WINDSHIELD AND WIPER BLADES If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax or other material may be on the blade or windshield. Clean the outside of the windshield with GM Windshield Cleaner, Bon-Ami Powder@ (GM Part No. 1050011). The windshield is clean if beads do not form when you rinse it with water. Clean the blade by wiping vigorously with a cloth soaked in full strength windshield washer solvent. Then rinse the blade with water. Wiper blades should be checked on a regular basis and replaced when worn.

303

to keep it clean by

CLEANING THE OUTSIDE OF YOUR CXDILUC The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your khicle The best way to preserve your vehicle’s finish is washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Don’t use strong soaps or chemical detergents. Use liquid hand, dish or car washing (mild detergent) soaps. Don’t use cleaning agents that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or a 100% cotton towel to avoid surface scratches and water spotting. High pressure vehicle washes may cause water to enter your vehicle. Finish Care Occasional waxing or mild polishing of your Cadillac may be necessary to- remove residue from the paint finish. You can get GM approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Your Cadillac has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.

NOTICE: Machine compounding or aggressive polishing on a basecoatfclearcoat paint finish may dull the finish or leave swirl marks.

304

ALUMINUM WHEELS Your aluminum wheels have a protective coating similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, chrome polish, abrasive cleaners or abrasive cleaning brushes on them because you could damage this coating. After rinsing thoroughly, a wax may be applied.

Don’t use an automatic vehicle wash that has hard silicon carbide cleaning brushes. These brushes can take protective coating.

off the

WEATHERSTRlpS Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids & Lubricants” in the Index.)

NOTICE: Excessive amounts of grease may transfer onto clothing. Use a light coating and wipe thoroughly after each application

SHEETMETAL DAlMAGE If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. FOREIGN M!ATERL.IL Calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, and other foreign matter can damage your vehicle’s finish if they remain on painted

305

surfaces. Use cleaners that are marked safe for painted surfaces to remove foreign matter. FINISH D M G E Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. UNDERBODYMNTENNr% Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody vehicle washing system can do this for you. CHEMICAL PMNT SPOTTING Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Cadillac will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever comes first.

306

4 P E R A N r E CAREMTERLALS CHART

GM PART

NUMBER 1052277

SIZE

DESCRIPTION

12 OZ. (0.354 L) SPRAY-A-SQUEAK

1 0501 72

16 OZ. (0.473 L) TAR AND ROAD OIL

REMOVER

10501 73

16 OZ. (0.473 L) CHROME CLEANER

AND POLISH

10501 74

105021 4

1050244

16 OZ. (0.473 L) WHITE SIDEWALL

TIRE CLEANER

32 OZ. (0.946 L) VINYULEATHER

CLEANER

16 OZ. (0.473 L) FABRIC CLEANER

1050427

23 OZ. (0.680 L) GLASS CLEANER

1050429

6 LB. (2.72 KG) MULTI-PURPOSE

POWDERED CLEANER

1052349

12 02. (0.354 L) LUBRIPIATE

(WHITE GREASE)

1050729 1052870 1051 398

8 OZ. (0.237 L) VINYL TOP CLEANER 16 OZ. (0.473 L) WASH-WAX (CONC.) 8 02. (0.237 L) SPOT LIFTER

1051 51 5

32 OZ. (0.946 L) GM OPTIKLEEN

1050201

16 OZ. (0.473 L) MAGIC MIRROR

CLEANER POLISH

307

USAGE

WEATHER STRIPS-STOPS SQUEAKS ON METAL-TO-METAL AND METAL-TO-RUBBER CONTACT REMOVES OLD WAXES, POLISHES, TAR AND ROAD OIL REMOVES RUST AND CORROSION ON CHROME AND STAINLESS STEEL CLEANS WHITE AND BLACK TIRES SPOT AND STAIN REMOVAL ON LEATHER OR VINYL SPOT AND STAIN REMOVAL ON CLOTH AND FABRIC GLASS CLEANING AND SPOT CLEANING ON VINYLS CLEANS VINYL AND CLOTH ON DOOR TRIM, SEATS, AND CARPET-ALSO, TIRES AND MATS GREASE FOR HOOD, TRUNK AND DOOR HINGES AND LATCHES CLEANING OF VINYL TOPS EXTERIOR WASH SPOT AND STAIN REMOVAL ON CLOTH AND FABRIC WINDSHIELD WASHER SOLVENT AND ANTI-FREEZE EXTERIOR CLEANER AND POLISH

r SEQUENCE NUMBER

WHICLE IDENTIFICATION NUMBER (Jw)

Eil

lG6KY529XRU800001

1 G 6 KY 5 2 9 X R U 8 0 0 0 0 1

T -

G = GENERAL MOTORS

MAKE 6 = CADILLAC

VIN BODY CODE = BODY N P E -

CARLINUSERIES KS = SLS KY = STS

5 = 69 SEDAN 4 DOOR

U = HAMTRAMCK, MICH.

- MODELYEAR

R = 1994 - CHECK DIGIT

- ENGINE CODE

Y = 4.6 LITER (270 HP) 9 = 4.6 LITER (295 HP)

- RESTRAINT SYSTEM: 2 - ACTIVE (MANUAL) BELTS WITH DRIVER AND

PASSENGERS INFLATABLE RESTRAINT SYSTEM

This is the legal identifier for your Cadillac. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in your VIN is the engine code. This code will help you identify your engine, specifications, and replacement parts. SERWCE PARTS IDENTIFICATIONLABEL You’ll find this label on the spare tire cover. It’s very helpful if you ever need to order parts. On this label is:

your VIN, the model designation, a list of all production options and special equipment.

Be sure that this label is not removed from the vehicle.

309

ADD-ON ELECTRlcAL EQUIPMENT

NOTICE: Don’t add anything electrical to your Cadillac unless you check with your.dealer first. Some .electrical equipment can damage your vehicle and the damage wouldn’t .be covered warranty. Some add-on electrical equipment can keep other components from working as they should.

by your

Your vehicle has an air bag system. Before attempting to add anything electrical to your Cadillac, see “Servicing Your Air Bag Equipped Cadillac” in the Index. Retained Accessory Power When you stop your Cadillac and turn the key to Off, you can use these accessories for 10 more minutes:

Radio Power Windows Astroroof Windshield Wipers

If you open a door, everything will go off. And, after 10 minutes everything will go off, also. If you want power for another 10 minutes, just turn the key to Run and then back to Off. FUSES AND,CIRCUIT BREAKERS The wiring circuits in your vehicle are protected from short circuits by a combination of Mini Fuses, Circuit Breakers, and Maxi Fuses. This greatly reduces the chance of fires caused by electrical problems. If you have a problem on the road and don’t have a spare fuse, you can “borrow” one of the same value. Select a feature that you can get along without that is the same value you need --like the radio or cigarette lighter -- and use its fuse. Be.sure to use a fuse with the same amperage rating number on it (ie. lOA, 20A, etc.) Replace it as soon as you can.

310

There is a fuse removal tool and some spare mini fuses in the glove box door, just lift the cover up.

Engine Compartment Fuse Block

To gain access, lift the cover.

Muxi FuseslRehy Center The maxi fuse and relays are-located next to the engine compartment fuse block. If a maxi fuse should blow, have your vehicle serviced by your Cadillac dealer immediately.

311

PCM

DISTR

PC';":"), RTD

BATT

HTD W/S

A/C COMP HDLPS TURNIHAZ STOP LP n m m m r LF STRUT RFSTRUT STRUT LR

RR STRUT

LHDLPLO

~ m m m r n m m ~

RHDLPLO

COOL FAN

RHDLPHI

LHDLPHI

TRANS

IGN 3

FUSE CENTER IDENTIFICATION

ENGINE COMPARTMENT FUSE BLOCK

~~

~~

~~

FERMl

MODULE (DERM

DISTR 20A - IGNITION CONTROL MODULE SIR 20A - DIAGNOSTIC/ENERGY RESERVE - DUAL POLE AR d ING SENSOR PCM (ION 1OA - PowEATmIN CONTROL MODULE - PASS-KevB DECODER MODULE - - - - - __ - INJ 1OA - 1,4,6, AND 7 FUEL INJECTORS INJ 1OA - 2,3,5, AND 8 FUEL INJECTORS ION 1 1OA - N C REFRIGERANT PRESSURE SWITCH ~ - TRANSAXLE RANGE SWITCH - STOP/BTSI/CRUISE BRAKE SWITCH - INSTRUMENT PANEL CLUSTER - KEYLESS ENTRY MODULE - DIAGNOSTWENERGY RESERVE MODULE ~. - ORN RING LIGHTS - TURN/HAZARD SWITCH ASSY - CHIME MODULE - HEADLIGHT SWITCH - mlUGHT SEUTINEUDRL MODULE - PUMP^ FUEL PUMP 20A - OIL PRESSURE SWITCH - POWERTRAIN CONTROL MODULE (PCM) PCM (BAT) 1OA - POWERTRAIN CONTROL MODULE (PCM) RTD BAT)

SUSPENSlON SENSING A/C COMP 10A - N C COMPRESSOR CLUTCH HDLPS 3OA - HEADLIGHT DIMMER SWITCH - HEADLIGHT RELAY "D" (ENGINE COME & B - DRL HEADLIGHT RELAY "E" (WITH DAYTIME - POWERTRAIN CONTROL MODULE (PCM) MICRO RELAY CENTER) - POWERS C13 RUNNING LIGHTS)

STOP LP 20A - STOP/BTSI/CRUISE SWITCH - STOPLIGHT SWITCH CAPACITOR TURN/HAZ 20A - HAZARD FLASHER - TURN FLASHER RELAY - TURN FLASHER MODULE DRL 1 OA (CANADA) - DAMIME RUNNING LIGHTS (CANADA) DRL 1OA (CANADA) - LEFT AND RIGHT LO BEAM HEADLAMP HTD W/S 1OA - HEATED WINDSHIELD CONTROL MODULE L HDLP LO 10A - LEFT LO BEAM HEADLAMP R HDLP LO 1OA - RIGHT LOBEAM HEADLAMP L HDLP HI 10A - LEFT HI BEAM HEADLAMP R HDLP HI 1OA - RIGHT HI BEAM HEADLAMP ION 3 -1 OA - REAR DEFOGGER RELAY - ELECTRONIC LEVEL CONTROL (ELC) - HEATED WINDSHIELD - HEATER AND A/C PROGRAMMER - CRUISE CONTROL COOLING FAN 10A - EXTENDED TRAVEL BRAKE SWITCH - POWERTRAIN CONTROL MODULE (PCM) - COOLING FAN RELAYS 1.2. AND 3 - FRONT REAR - POWER PRESSURE SWITCH - EXHAUST GAS RECIRCULATION (EGR) VALVE

- TRANSAXLE SHIFT SOLENOIDS A - EVAPORATIVE EMISSION CONTROL

- TORQUE CONVERTER CLUTCH SOLENOID - TCC BRAKE SWITCH

MODULE (EXPORT)

HEATED-OXYGEN SENSOR

(RSS) MODULE

SOLENOID

STEERING

AND

20A

312

60A

LH MAXI8 FUSE BLOCK FUSE 1 (50 AMP) (STRG 1-2) - RETAINED ACCESSORY POWER - STARTER - TRUNK COMF! FUSES 61 1 AND 81 3

(RADIO/WIPERS)

c11

FUSE 2 (60 AMP) (BODY) - ENGINE COMI? B11 - ROAD SENSING SUSPENSION - FOG LIGHTS - TRUNK COMI? FUSE C1, C3, C5, C7, C9, AND - TRUNK COME FUSE C13 (EXPORT) - REAR FOG LIGHT (EXPORT) CIRCUIT BREAKER 3 (30 AMP) (SEAT) - LEFT AND RIGHT POWER SEAT SWITCHES - LEFT AND RIGHT LUMBAR RELAYS - POWER DOOR LOCKS - KEYLESS ENTRY MODULE - HORNS - FUEL DOOR RELEASE SWITCH - TRUNK RELEASE SWITCH FUSE 4 (30 AMP) (IPC) - POWERTRAIN CONTROL MODULE (PCM) - ELECTRONIC CLIMATE CONTROL - W/ILLUMINATED ENTRY MODULE - INSTRUMENT PANEL CLUSTER - PASS-Key@ DECODER MODULE - THEFT DETERRENT FUSE 5 ( 6 0 AMP) (HVAC) - LEFT AND RIGHT HEATED SEATS - ELECTRONIC LEVEL CONTROL (ELC) - TRUNK LID PULL DOWN

- POWER ANTENNA - REAR DEFOGGER - LEFT AND RIGHT MIRROR DEFOGGERS FUSE 6 (60 AMP) (STRQ 3)

- RETAINED ACCESSORY POWER (SUNROOF/POWER WINDOWS) - ENGINE COMI? FUSES Dl, 03, D5 - TRUNK COMI? FUSES A1 , A 3 , A5, A7, A9

(SUNROOF/POWER WINDOWS)

RH MAXI@ FUSE BLOCK CIRCUIT BREAKER 1 (30 AMP) (DAB) - RETAINED ACCESSORY POWER (RAP) FUSE 2 (30 AMP) (RADIO) - DELCO-BOSEB SPEAKERS - RADIO CONTROL HEAD - REMOTE RADIO RECEIVER FUSE 3 ( 5 0 AMP) (COOL) - COOLING FANS FUSE 4 (40 AMP) HVAC BLOWER (BLOWER) - HVAC POWER MOTOR - A/C COMPRESSOR FUSE 5 (So AMP) ABS (BRAKES) - BRAKE PRESSURE MODULATOR VALVE FUSE 6 (So AMP) (LAMPS) - TURN FLASHER MODULE - HAZARD FLASHER - STOP/BTSI/CRUISE BRAKE SWITCH - PARKING LIGHTS - DAY TIME RUNNING LIGHTS (CANADA) - ENGINE COMI? FUSES Bl,B3 AND B5 - TRUNK COMI? FUSES D l 1, Dl3

313

Rear Compartment Fuse Block

I,

314

WIPER RAD (IGN)

CRANK

IGN

(IGN) CNSL IPC WASH HDLP SUSP

SW ~ m m m m m m ~ mmmmmmri ~-lmmmmmr~

IPC

(BATT) THEFT HVAC/DABIE

REAR FOG FOG CNSL FAN CIGAR BODY LP

R DEFOG HTD

BODY 1

MlRR

L PRK LP

R PRK LP RAD (BAT) ANTflRK PLD

R HTD SEAT L HTD SEAT

TRUNK COMPARTMENT FUSE BLOCK

MODULE (DERM)

CRANK 110 AMPI - RAP'/ILLUMINATED ENTRY MODULE ~~ - DIAGNOSTIC/ENERGY RESERVE - TRANSAXLE RANGE SWITCH (NSSSI IGN 1 (10 AMP) - FUEL LEVER SENSOR - ELECTROCHROMIC MIRROR

fiP/ILLUMINATEDENTRYMODULE THEFT DETERRENT MODULE KEYLESS ENTRY MODULE TURN FLASHER RELAY "F" TRUNK C( MICRO RELAY CENTER CATALYTIC CONVERTER ALARM MODULE (EXPORD

DM!?

HDLP WASH (30 AMP)-EXPORT ONLY - HEADLIGHT WASHER MODULE

MODI JLE

RELAY CENTER)

THEFT 110 AMPI - PAS&Key@ DECODER MODULE - THEFT DETERRENT RELAY "D" (TRUNK COME - THEFT DETERRENT MODULE HVAC/DABIE (10 AMP - H w T m Nc bROGRAMMER - RAP/ILLUMINATED ENTRY MODULE REAR FOG (10 AMP) - REAR FOG LIGHT RELAY A (WPoRn FOG LP (10 AMP) - FOG LIGHT RELAYS A AND F CNSL FAN (1OAMP) - REAR BLOWER MOTOR - REAR BLOWER RELAY

RELAY CENTER)

RELAY CENTER (WPORT) RELAY CENTER)

CIGAR 120 AMPI - LT AND RT REAR CIGARETTE LIGHTERS (SEVILLE ONLY) - FRONT CIGARETTE LIGHTER - CHIME MODULE BODY 2 (10 AMP) - POWER MIRROR SWITCH - RAPRELAY - L O C K ~ U T INHIBIT RELAY " B (TRUNK COME I MICRO - PANEL LIGHTS INHIBIT RELAY 'F" (TRUNK COMI? 3 MICRO - c o u R m x L I G k REMY "c" (TRUNK corn z MICRO - RAP RELAY "E" (TRUNK COMI? 2 MICRO RELAY CENTER) - KEYLESS ENTRY MODULE - TRUNKLAMP - SEAT BELT RETRACTOR SOLENOIDS (ELDORADO ONLY) BODY 1 (10 AMP) - REAR DOOR LOCK SWITCHES (SEVILLE ONLY) - FRONT DOOR LOCK SWITCHES - GLOVE BOX LAMP - LT AND RT FOOTWEU COURTESY LAMPS - HEADLIGHT SWITCH READ LP (10 AMP) - LT AND RT FRONT HEADER LAMP - LT AND RT VANITY MIRROR - GARAGE DOOR OPENER - LT AND RT REAR HEADER LAMPS L PRK LP (10 AMP - LT REAR T A d T O P m R N LAMPS - LT FRONT PARWTURN LAMPS - FRONT AND REAR LEFT SIDE MARKER LAMPS - RADIO CONTROL HEAD - HEADLIGHT SWITCH - INSTRUMENT PANEL CLUSTER R PRK LP 110 AMP) - RT TAI'VSTOP TURN LAMPS - RT FRONT AND REAR SIDE MARKER LAMPS - RT FRONT PARK AND TURN LAMPS - ENGINE COMP LAMP - LICENSE PLATE LAMPS RAD A - E D 2 ANT/TRK PLD (20 AMP) - TRUNK LID PULL DOWN MOTOR - POWER ANTENNA ELC =AMP - L L E d N I C LEVEL CoNmoL (ELC) R Hto SEAT 10 AMP - PASSENIERS HATED SEAT L HTD SEAT 10 AMP) - DRIER'& HEATED SEAT

(10 AMP)

315

Headlights The headlight wiring is protected by a circuit breaker in the light switch. An electrical overload will cause the lights to go on and off, or in some cases to remain off. If this happens, have your headlight wiring checked right away. Windshield Wipers The windshield wiDer motor is protected by a circuit breaker and a fuse. If the motor overhkats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed. Power Windows and Other Power Options the power windows and other power Circuit breakers in the fuse panel protect accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away. BULB CAMRT

BULB NO. 1445 2057 1156 DC7 168 886 194

DESCRIPTION Ash Tray Illumination .................................. Backup Lights ......................................... Cornering Light ................................... ................................. Courtesy Reading Light FogLight .............................................. Glove Compartment Light ............................... Headlights Composite -Inner High Beam ....... ........................ 9005 HB3 -Outer Low Beam ................................ 9006 HB4 -Export Bulb ........................................... H4 Illumination Entry Lock Lamp ............................ 192 Instrument Panel Illumination ............................ 194 Instrument Panel Telltales ................................ 194 License Plate Light ..................................... 194 Park and Turn Signal ................................ 2357 NA

316

.

Rear Fog/Back-Up Light (Export) ...................... P21/5W Front Fender Side Turn Signal (Export) .............. 2cA/PHw Side Marker Lights ..................................... 194 Stop/Tail/Turn Signal ................................ 2057 NA Stop/TaiVI'-urn Signal (Export) ......................... P2WW Trunk Light ........................................... 1003 Underhood Light ....................................... 561 Vanity Mirror Illumination ............................... 124 N O R M U W N T E N M C E REPLACEMENT PARTS

Air Cleaner Element ......................... AC Type S1096C ................................................. 25096932 Battery ............................................. 78A-72 .................................................. 1981590 Fuel Filter Element .......................... AC Type GF-580 ................................................. 25121468 Engine Oil Filter ............................. AC Type PF-58 ................................................. 25014377 PCV Valve ................................ AC Type CV-774C ................................................. 06487779 Spark Plugs .................................. AC Type 41-900 .................................................. 5614236 Serpentine Drive Belt ............................... 3530814 Surge Tank Cap .............................. AC Type RC 33 .................................................. 6410665 Thermostat .................................. AC Type 131-66 .................................................. 3531407 Upper Radiator Hose ............................... 3521504 Lower Radiator Hose ............................... 3521505 Trans Screen Rt . Scavenger .......................... 8679416 Trans Screen Lt . Scavenger ........................... 8680700 Trans Pan Screws (16) ............................... 8682650 TransPanGasket ................................... 8681197

317

SPECIFICATIONS 4.6 Liter 32 Valve (DOHC) Northstar Engine

The engine is a 4.6 liter (279 cu.in.) 90' V-8 featuring Dual Overhead Cam (DOHC), 32 valves, and-tuned sequential port fuel injection. This design results in a powerful, refined engine which is well suited to even the most demanding driving conditions. Engine weight is minimized by the use of low mass alloy materials. The crankcase, cylinder heads and oil pan are made from cast aluminum. The induction system housing, cam covers and oil filter adapter are cast magnesium. The reduced engine mass enhances vehicle handling, responsiveness and fuel economy.

318

The Northstar engine is designed to minimize the need for routine maintenance while incorporating systems to remind the driver when service is required. An oil life index indicator monitors ongoing operating conditions and reminds the driver when an oil change is needed. A low coolant warning message keeps track of the level of this vital fluid. Direct acting hydraulic tappets provide maintenance free zero lash operation of the 32 valves from idle to the 6500 rpm redline. The camshafts are driven by a two stage roller chain assembly which is designed to provide quiet maintenance free operation. Platinum tipped spark plugs increase the replacement interval to 100,OO miles. The four valves per cylinder design provides more efficient engine breathing, resulting in higher power than comparable two valve engines. The induction system uses smooth thermoplastic tubes to channel air into the cylinders. These smooth tubes simulate the elaborate port polishing methods used on racing engines. The shape and length of the tubes boosts horsepower by using sonic pressure waves created by the motion of the inlet valves to increase the amount of air entering each cylinder. Once the intake charge has entered the cylinder, the centrally located spark plug ensures fast and efficient burning of the fuel/air mixture. This engine is designed to be very durable. The aluminum block has cast-in-place iron cylinder liners for greater wear resistance. High strength connecting rods support the free floating piston pins in bronze bushings for superior high speed performance. The fillets of the nodular iron crankshaft undergo a high pressure compression rolling operation to improve their resistance to fatigue. Quiet operation is enhanced by the use of special materials and designs. The front cover of the engine is stamped from laminated steel which isolate va1v.e train damps out noise. Special cam cover gasket seals operation. The fuel injectors are placed inside the induction system housing to eliminate the clicking noise which is common to other fuel injected engines. The Northstar engine is designed to provide years of efficient, reliable, satisfying operation.

319

4T80E Transaxle

The Hydra-Matic 4T80E transaxle has been designed to complement the output characteristics of the Northstar engine. The innovative design incorporates several features which enhance its overall operation. This transaxle is the first of a new generation of “SMART” transmissions. The computer which controls the electronic shift solenoids adapts to changing environments while you drive. This provides consistent high quality shifts under all conditions. Communication between the engine and transaxle through this computer controls engine output during activation of torque management or traction control. Smooth shifting is ensured by design. Hydraulic accumulators control shift pressures and all shifts are made to free wheeling elements. The 4T80E uses a dry sump lubrication system with a scavenger pump. This unique feature er,ables the transaxle to maintain adequate pressurized oil supply during all maneuvers.

320

Spirited performance with very efficient cruising operation are provided by the combination of 4 speed overdrive gearing, a torque converter clutch, with a 3.71:l final drive ratio on the STS and a viscous converter clutch with a 3.11:l final drive ratio on the Seville SLS. Front Suspension

Your fully independent front suspension is a combination strut and spring design. The frame is isolated from the body with six rubber mounts. Rubber bushings are used at the lower control arm pivots. The upper end of the strut is isolated by a rubber mount which contains a bearing to allow for wheel turning. The Road Sensing Suspension automatically controls the damping rate of the struts. The lower end of the steering knuckle pivots on a ball joint riveted to the control arm. The ball joint is connected to the steering knuckle with a castellated nut and cotter pin.

321

ShortlLongArm Suspension (SLA)

Your vehicle uses an independent shortflong arm rear suspension. All the rear suspension components are mounted on a suspension support which is attached to the body at four points and is fully isolated with bushings and insulators to minimize road noise. Each rear wheel is connected to the suspension support through the suspension knuckle using an upper and lower control arm and toe link. The control arms and toe link are attached to the suspension support on the inboard side, and to a suspension knuckle on the outboard side. The hub and bearing assembly is mounted to the knuckle and is a single, non-serviceable unit which eliminates the need for wheel bearing adjustment. The load leveling (ELC) shock absorbers are attached to the lower control arm, with the upper end of the shock attached to the suspension support. The springs are held in position between the lower control arms and a pocket in the suspension support.

322

to various road and driving conditions.

The suspension system also incorporates a new damping system know as Road Sensing Suspension. This system control the damping forces in the shock absorbers and struts, in response The systems are capable of making these damping changes extremely fast. to body A computer receives inputs from vertical acceleration sensors, wheel position sensors, vehicle speed sensor, lift and dive signals. This computer to control the damping of each of the evaluates the inputs from these sensors, to provide varied levels of suspension control. struts and shocks independently The system also has the capability of providing Speed Sensitive Steering control. This system changes your steering effort based Speed Sensitive Steering

on your vehicle speed.

This system varies the amount of steering effort proportionate to your vehicle speed. Steering is easier at a lower speed for increased maneuverability and parking ease. As your vehicle speed increases, the steering effort is also increased to provide a manual like steering feel for maximum control and enhanced vehicle stability. The power rack and pinion steering system has a rotary spool valve which directs hydraulic fluid coming from the power steering pump to one side or the other side of the rack piston. The integral rack piston is attached to the

323

to a linear force which

rack. The rack piston converts hydraulic pressure moves the rack left or right. The force is then transmitted through the inner and outer tie rods to the steering knuckles, which turn the wheels. If hydraulic assist is not available, manual control is maintained. However under these conditions more steering effort is required. 4.6 LITER NORTHSTAR ENGINE Displacement ............................... .4.6L (279 cu.in.) No. of Cylinders .............................. 8 - 90 Degree V SLS Power (ACC. to S A E 51349) ............... 270 (bhp) @ 5600 rpm ...................................... 204 (kW) @ 5600 rpm Torque (ACC. to S A E 51349) ............ 300 (lbs. ft.) @ 4000 rpm ...................................... 407(N*m) @ 4000 rpm STS Power (ACC. to S A E 51349) .1. ............ 295 (bhp) @ 6000 rpm ...................................... 220 (kW) @ 6000 rpm Torque (ACC. to S A E 51349) ............ 290 (lbs. ft.) @ 4400 rpm ...................................... 393 (Nom) @ 4400 rpm Bore ........................................ 93mm (3.66 in.) Stroke ...................................... .84mm (3.31in.) Compression Ratio ................................... 10.3:l Cylinder Block ...... Die Cast Aluminum with Iron Cylinder Bores Cylinder Heads ............................... Cast Aluminum Intake Manifold ............ Die Cast Magnesium / Thermoplastic ........................................ Air Induction Tubes Valve System ................... Direct Acting Hydraulic Tappets Intake Valve ................................. 33mm (1.29 in.) Exhaust Valve ................................ 29mm (1.14 in.) Pistons ...................................... Cast Aluminum Firing Order .................................. 1-2-7-3-4-5-6-8 Left Bank .......................................... 2-4-6-8

324

Right Bank ......................................... 1-3-5-7 Camshaft ................... Induction Hardened Cast Grey Iron Drive Type ........ Single Row / Staged Drive 8 mm Roller Chain Main Bearings ......................................... Five

ENGINE LUBRICATION SYSTEM

Type of Intake ..................................... Filter System ......................................

Stationary Full-Flow

ENGINE COOLING SYSTEM

Surge Tank Cap Relief Pressure ............... 15.0 psi (103 kPa) Thermostat Starts To Open ................ 192-199°F (89-93 "C) Water Pump Type ................................. Centrifugal Drive Belt ....................................... Serpentine Radiator Core ................................... Aluminum Radiator Cooling Fans (2) ............................ Electric

FUEL SYSTEM

Induction Type ............ Sequential Port Fuel Injection (SPFI) System Pressure .................... .33.4-43.5 psi (230-300 kPa) Idle Speed .................................. ECM Controlled Filter Type ............................... Paper Type Element Fuel Pump ................................. Electric (In Tank) Fuel Required ................. Premium Unleaded (91 Octane)

AUTOMTIC TRANSAXZE

SLS (Trade Name ) ....................... Hydra- Matic 4TSOE Type ..................................... 4-Speed Automatic .................................... Viscous Converter Clutch STS (Trade Name ) ....................... Hydra- Matic 4T80E Type ..................................... 4-Speed Automatic .................................... Torque Converter Clutch

325

Fluid Required .............. DEXRON IIE' or DEXRON 111' Axle Ratio (SLS) ..................................... 3.11:l Axle Ratio (STS) ..................................... 3.71:l EMISSION CONTROL SYSTEMS

Exhaust Gas Recirculation .................... Controlled Flow Catalytic Converter ......................... Ceramic Monolith Evaporative Emission Control ................ Charcoal Canister Crankcase Emission Control ....................... PCV Valve Electronic System ..................... Open and Closed Loop

EXHAUST SYSTEM

Type ............................... Single with Crossover Pipe Muffler .................................. One-Reverse Flow Resonator ............................................ None Exhaust Pipe .................................. Stainless Steel Intermediate Pipe ............................. Stainless Steel Tail Pipe ..................................... Stainless Steel

ELECTRICAL SYSTEM

Voltage ................................................. 12 Ground ........................................... Negative Generator ......................................... 144 Amp

M R CONDITIONING SYSTEM

Refrigerant-R134a ......................... Not all air conditioning refrigerants are the same. If the air condi- tioning system in your vehicle needs refrigerant, be sure.the proper refrigerant is used. If you're not sure, ask your Cadillac dealership.

.2.375 lbs. (1.08 kg)

326

FLUID CAPACITIES

Transaxle (4T80E) .............................. 30 pts. (14 L) Engine Oil ................................... 7.0 qts. (6.6 L) With Filter Change ............................ 7.5 qts. (7.2 L) Engine Cooling System ....................... 12.5 qts. (11.8 L) Fuel Tank .................................. 20 gallons (76 L) Power Steering .............................. 1.3 quarts (1.2 L) Windshield Washer Reservoir .................. 4.2 quarts (4.1 L)

TIGHTEN TORQUE Spark Plugs ................................ Oil Pan Drain Plug ..........................

15 Nom 20N-m

(11 lbs. ft.) (15 Ibs. ft.)

VEHICLE DIMENSIONS SLS/STS

.................... Shipping Weight (SLS) .................... Shipping Weight (STS) Wheel Base .......... ...................... Length .............. .................... Height .............. ..................... Width ............... ..................... Front Track ............................... Rear Track ...............................

3740 lbs. (1696.4 kg) 3802 lbs. (1724.3 kg) 111 in. (2819 mm) .204.1 in. (5183 mm) .54.5 in. (1384 mm) .74.2 in. (1884 mm) .60.9 in. (1546 mm) .60.9 in. (1546 mm)

NOTES

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l,

NOTES

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. .. . .

. .. .

. ..

. ..

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NOTES

NOTES

NOTES

1:

.'

NOTES

E?

i- 1 i-

I

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National Institute for

We employ technicians certified by the AUTOMOTIVE EkCI LLENCE Let us show you their credentials

* aVlCE

Catalog Number H-3126 Part Number 3542656

I

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. . ..

TOLL-FREE HOTLINE 1-800-882=1112

Roadside Service represents the spirit of luxury leadership at Cadillac if it does, Motor Car Division. We hope Roadside Service is there for you!! Roadside Service covers you on the road, far from home, THERE ARE NO MEMBERSHIP OR ENROLLMENT CHARGES. Any Cadillac is eligible under this program.

all day and night, weekends and holidays.

the need never arises, but

- ROADSIDE SERWCE AVAZLABEITY-

TYPE

OF ASSISTANCE

Phone Advisor

Dealer Technician

Towing

Battery Jump Start Lockout Assistance

Fuel Delivery Tire Change

INCLUDING

DAILY

HOLIDAYS 24 Hours

8 a.m. - 12 midnight

24 hours

Cadillac Roadside Service is just one of your Cadillac Owner Privilegessm that leads to peace of mind.

= Cadillac Owner Privilege. sm -

Roadside Service provides several Cadillac Owner PrivilegesSm at "no

charge", throughout your 1994 Cadillac Warranty Period - 48 Months EMERGENCY ROAD SERVICE - is performed on site for the

or 50,000 Miles/8o,O00 Kilometers.

following situations:

TOWING SERVICE BA"ERY JUMP START LOCK OUT ASSISTANCE FUEL DELIVERY FLAT TIRE CHANGE (8 Covers change only) * Tire replacement/warranty coverage must be

determined by a Cadillac dealer or appropriate tire manufacturer.

.--

..

n

= Cadillac Owner Privileges sm -

TRIP INTERRUPTION - If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months or 50,OOO miles/80,000 kilometers warranty period. Items covered are hotel, meals and rental car. TRIP ROUTING - Free trip routing assistance is available during the 48 months or 50,OOO miles/80,000 kilometers warranty period. Within a week of contacting Roadside Service trip with your routing. Along with your first trip routing, you will receive a Rand McNally North American Road Atlas.

travel plans, Cadillac will provide a detailed

What Will Roadside Service Cost You ? ? ?

There is no cost to call the toll-free Roadside Service number. Many times Roadside Advisors can assist you over the phone.

There is no cost for Roadside Service if the repair is under warranty or the provided service is one of the covered Emergency Road Services.

If a dealership Service Technician travels the renair is not covered under warranty, there is a nominal service fee to cover the technician's travel charged at one and half times the Cadillac dealership retail labor rate, with a 30 minute minimum. There is also a charge for any parts used and a mileage fee if the technician travels beyond 30 miles.

to and from your location. Labor is

to your location, and

How Do You Pay For Roadside Service ? ? 1

Payment is due at the time services are performed if it is determined they are non-warranty related. Payment may be made by cash, personal check or any major credit card honored by the participating Cadillac dealership, tow service or locksmith.

In some instances where warranty determination cannot be made, the charges must still be paid. Retain the bill and submit it to an authorized Cadillac dealership Service Department for review. If the repair is determined to be covered by warranty the dealer will expedite reimbursement directly to you.

where Is Roadside Setvice Available ? ? ?

Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. If needed, a dealer technician will travel to your location within a 30 miles/%) kilometers radius, of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. How Do You Reach Roadside Service 3 ? ?

Dial the toll-free Roadside Service number: experienced Roadside Service Advisor will assist you and request the following information:

1-8001882-1112. An

A description of the problem Name, home address, home telephone number Location of your Cadillac, and number you are calling from The model yea4 vehicle identification number, and date of delivery

who Will Repair Your Cadillac At Roadside ? ? ?

In many cases, the advisor at the Roadside Service Center can provide instructions to get you back on the road. To resolve more complex problems, experienced Cadillac dealership Service Technician. The technician will call you and evaluate the possible cause. If a roadside repair is possible, the technician will come to your location and provide a permanent or temporary repair.

the advisor will page an

On A t imited Access Highway ? ? ?

m a t I Your Cadillac Is In An Unsafe Location Or

If your car is located in an area that is determined to be unsafe (by you, the advisor or the technician) or if the vehicle is on a limited access freeway or regulated highway, the advisor will arrange to tow your Cadillac to a safe location, where service can be performed. Additional assistance will be provided if necessary.

WIaat If Your Cadillac Cannot Be Repaired At Roadside ? 3 ?

If your car cannot be repaired at roadside within a reasonable period of time (approximately 45 minutes) or requires the resources of a Cadillac dealership service facility, the advisor will arrange a tow service for you. Towing may also be necessary after the technician has attempted a repair, but determines that your car m o t be repaired at roadside. Tow services are provided by independent companies, so therefore, Cadillac is not responsible for the tow company. During the 48 months or 50,OOO miles/80,000 kilometers warranty period, towing services are covered for any disablement.

m a t I You Have Di rcuIty Hearing Or Speaking

And N' eed Roadside A?- entice ? ? ?

Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special Telecommunication Devices Service Center.

for the Deaf (TDD) in the Roadside

Any customer who has access to a TDD or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada: 1-800-TDD-CMCC or 1-800-833-2622 - daily, 24 hours.

What If You Do Not Speak English Fluently ? ? ?

in assisting you. Roadside Cadillac offers a multi-lingual approach Advisors are conversant in a number of languages and utilize the AT&T Language Line Interpreter available 24-hours a day. Just another way Cadillac says "we care".

Our Cadillac Dealer Technician network is ready and able to assist Cadillac customers at roahide.

Eserwce

TOLL-FREE HOTLINE 1-800-882-1112

U

Lu

1 .I r --I > W

Gold Key Courtesy Transportation One of your Cadillac Owner Privileges is Gold Key Courtesy Transportation. It's one more example of Cadillac's commitment to provide the services you expect and deserve as a Cadillac owner. Gold Key Courtesy Transportation helps you get where you need to be when your Cadillac is in the dealership for warranty service. Every Cadillac dealer can help meet your transportation needs with courtesy vehicles, rental cars, taxis or shuttle service."

*Please ask about the specifx Gold Key Courtesy Transportation benefits oflel-ed by your Cadillac Dealer.

Courtesy Vehicle

Gold Key Courtesy Transportation provides you with a late model Cadillac or other GM vehicle if your car requires two or more hours of warranty repairs and must be kept overnight. Your dealer will provide you with a courtesy vehicle if one is available. However, in some instances it may be necessary to arrange for alternative transportation. If this is the case, your dealer will reimburse you for rental fees up to $30 a day for a maximum of five days.

Shuttle Service or Taxi Warranty work can frequently be handled in one day, but there is no reason for you to wait around. Cadillac helps eliminate inconvenience to you with transportation alternatives. Gold Key Courtesy Transportation provides shuttle service for same day warranty work. Your Cadillac Dealer can get you where you need to be with minimal interruption of your daily schedule. Another option is a taxi. If the warranty repairs require two or more hours and require your Cadillac to be kept overnight, the Gold Key Courtesy Transportation plan allows you to be compensated up to $30 for a taxi. Be sure to get receipts for your Service Advisor so you can be reimbursed.

F-

Plan Ahead When Possible Whenever possible, schedule an appointment for your vehicle’s warranty work. Your Cadillac Dealer can then prepare to meet your alternative transportation needs and minimize inconveniences typically associated with warranty repairs.

Owner Responsibilities

There are only two things which you will be responsible for during the use of your courtesy vehicle. You are required to Drovide insurance coverage and replenish the fuel used. In many cases your own auto insurance policy may provide primary coverage for the courtesy vehicle, similar to rental car agreements. Please, check with your insurance company to be certain what's covered.

Gold Key Courtesy Transportation---

Just one more way your Cadillac

Dealer is committed to you.

Cadillac

Gold Key Courtesy Transportation

Duration of

Warranty Repair

I Same Day Repair

Alternatives"

Courtesy

Transportation Type

Customer

ChaqpdRespomibility

Shuttle Service

Courtesy Cadillac (if available)

No charge.

No charge; must provide insurance coverage and replenish fuel used.

Overnight Repair (2.0 hours minimum warranty repair required)

Courtesy Cadillac or other GM make loaner vehicle

No charge; must provide insurance coverage and replenish fuel used.

Rental Vehicle

Taxi Cab ride

Personally- arranged ride

If no dealer loaner is available, you have the option of renting a vehicle from an outside agency and being reimbursed up to $3O/day (5 days maximum).

Reimbursed for actual expenses up to $30.

No charge; reasonable fuel expenditures reimbursed.

Shuttle Service

No charge.

*Please ask about the specific Gold Key Courtesy Transportation benefits offered by your Cadillac Dealer.

I I'

This section will explain how you how to obtain service publications and how to report any safety defects.

to contact Cadillac if you need assistance. It also tells

- -~ This section includes the following:

Customer Satisfaction Procedure Customer Assistance for HearindSpeech Impaired State Warranty Enforcement Laws Special Policy Adjustment Programs Beyond The Warranty Period Central Office Addresses MediatiodArbitration Program Reporting Safety Defects Product Service Publications (PSPs) Owner’s Manuals and Service Manuals

-~

CUSTOMER SATISFACTION PROCEDURE Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any problems with the sales transaction or the operation of your vehicle will be resolved by your dealer’s Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: _ - STEP ONE - Discuss your problem with a member of dealership management. Satisfaction can often be quickly obtained at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the General Manager or owner of the dealership. STEP TWO - If after contacting a member of Dealership Management, it appears your problem cannot be resolved by the dealership without further help, 24 hours a day by calling contact the Cadillac Consumer Relations Center 1-800-458-8006 or if you have an AllantC call 1 -8OO-ALLAN@. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (ENGLISH) or 1-800-263-7854 In Mexico, call 1 - 900- 254- 17 -86. In Puerto Rico and the U.S. Virgin Islands, call 1-809-763-1315. In all other overseas locations, contact GM North American Export Sales in Canada by calling 1-416-644-4112.

(FRENCH).

__

if you wish

please send all

to write Cadillac,

For prompt assistance, please have the following information available to give the Consumer Relations Representative: - Your name, address and home and business telephone numbers - Vehicle Identification Number (this is available from the vehicle registration or title, or the plate attached to the left top of the instrument panel and visible through the windshield.)

- Dealership name and location - Vehicle delivery date and present mileage - Nature of concern In order to give your inquiry prompt attention, please call the appropriate toll free number listed. However, correspondence to the respective United States, Canada or GM Overseas Central Office address listed on the following page. When contacting Cadillac, please remember that your problem will likely be resolved in the dealership, using dealership facilities, equipment and personnel. That is why we suggest you follow Step One first. CUSTOMER ASSISTANCE FOR THE HEARING OR SPEECH IMPAIRED To assist owners who have hearing difficulties, Cadillac has installed special Telecommunication Devices for the Deaf (TDD) equipment in its Consumer Relations Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Cadillac by dialing: 1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830). STATE WARRANTY ENFORCEMENT LAWS Laws in many states permit owners to obtain a replacement vehicle or a refund of the purchase price under certain circumstances. The provisions of these laws vary from state to state. To the extent allowed by state law, General Motors requires that you first provide us with written notification of any service difficulty you have experienced so that we have an opportunity to make any needed repairs before you are eligible for the remedies provided by these laws. Your written notification should be sent to the Cadillac Customer Relations Center. Please see Page XX for the address.

- SPECIAL POLICY ADJUSTMENT PROGRAMS BEYOND

THE W-NTY

PERIOD

- certain repairs not covered by the warranty or to

._ Cadillac is proud of the protection afforded by its warranty coverages. In order to achieve maximum customer satisfaction, there may be times when Cadillac will establish a special policy adjustment program to pay all or part of the cost of reimburse certain repair expenses you may have incurred. From time to time, check with your Cadillac Dealership or the Cadillac Customer Relations Center to determine whether any special policy adjustment program is applicable to your vehicle. When you make an inquiry, you will need to give the year, model and mileage of your vehicle and your vehicle identification number (VIN).

ZONE AND CENTRAL OFFICE ADDRESSES

UNITED STATES

Consumer Relations Center Cadillac Motor Car Division 2860 Clark Detroit, Michigan 48232 1-800-458-8006 (24 Hours) 1 ;- 800 - A L L m (Allant6s only)

GM NORTH AMERICAN SALES

1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-416-644-4112 Fa: 416-644-4866 Telex: 821 -06981215

CANADA

Consumer Relations Department General Motors of Canada Limited

Oshawa, Ontario L1J 526 1-800-263-3777 (ENGLISH) 1-800-263-7854 (FRENCH)

GM PARTICIPATION IN BETTER BUSINESS BUREAU MEDIATION/ARBITRATION PROGRAM* Both Cadillac Motor Car Division and your Cadillac dealer are committed to making sure you are completely satisfied with your new vehicle. If a situation arises where you feel your concern has not been adequately addressed, our experience has shown that the Customer Satisfaction Procedure described on Page 1 is very successful. There may be instances where an impartial third-party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Cadillac voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile free of charge to customers who own or manufacturers. This program is available lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number or the address listed below:

BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, Virginia 22203

Telephone 1-800-955-5 100

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN), and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. We prefer that you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint by serving as an intermediary between you and Cadillac. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about forty days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB or the Cadillac Consumer Relations Center. NOTE: This program may not be available in all states, depending on state law. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program.

(or 366-0123 in

the Washington, D.C.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign, However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-Free at 1-800-424-9393 area) or write to NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from the Hotline. , -- REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Ltd. You may write to Transport Canada at Box 8880, Ottawa, Ontario K1G 352. REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at our Consumer Relations Center, 1-800-458- 8006, or in Canada call, 1-800-263-3777, (English) or (French), or write: Cadillac Motor Car Division, Consumer 1-800-263 -7854 Relations Center, 2860 Clark Avenue Detroit, MI 48232. SERVICE PUBLICATIONS Information on how to obtain Product Service Publications, subscriptions, Indexes and summaries as described below is applicable only in the fifty US. states (and the District fo Columbia) and only GVWR less than 10,000 pounds (4 536 kg). In Canada, information pertaining to Product Service Bulletins and Indexes can be obtained by writing to: General Motors of Canada Limited, Service Publications Department, 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7. about Cadillac products. Cadillac monitors product performance in the field. We then prepare bulletins for servicing our products better, Now, you can get these bulletins too.

sends its dealers useful service bulletins

for cars and light trucks with

- Cadillac regularly

I -

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Bulletins cover various subjects. Some pertain to the proper use and care of your vehicle. Some describe costly repairs. Others describe inexpensive repairs which, if done on time with the latest parts, may avoid future costly repairs. Some bulletins tell a technician how to repair a new or unexpected condition. Others describe a quicker way to fix your vehicle. They can help a technician service your vehicle better. Most bulletins apply to conditions affecting a small number of vehicles Your Cadillac dealership or a qualified technician may have to determine if a specific bulletin applies to your vehicle. You can subscribe to all Cadillac bulletins. This way you’ll get them as they come out. You can wait a while and get an index to the bulletins. You can also get individual bulletins. However, you’ll need the index to identlfy them. Subscriptions You can subscribe to all Cadillac Product Service Publications (PSPs). This will include bulletins for all cars sold by Cadillac and will not be limited to PSPs applicable to any particular model. When you buy a subscription, you will receive the PSPs in periodic mailings shortly after they come out. You can purchases a subscription by sending a check or money order to Cadillac Service Publications, Post Office Box 07130, Detroit, Michigan 48207, along with the order form located on page 11. You may get additional subscription ordering forms by calling the toll-free number shown in this section or your can find them at participating dealerships. Individual PSPs If you don’t want to buy all the PSPs issued by Cadillac for all models in the model year, you can buy individual PSPs such as those which may pertain to a particular model. To do this, you will first need to see our index of PSPs. It provides a variety of information. Here’s what you’ll find in the index and how you can get one. What You’ll find in the Index: + A list of all PSPs published by Cadillac in a model year (1991 or later). PSPs + Ordering information so you can buy the specific PSPs you may want. + Price information for PSPs you may want to buy. How You Can Get an Index: Indexes are published periodically. Most of the PSPs which could potentially apply to the most recent Cadillac models will by listed in the last quarterly publication for that model year. This means you may want to wait until the end of

covering all models of Cadillac cars are listed in the same index.

subscription, just call recording equipment number to call is

the model year before ordering an index if you are interested in buying P S s pertaining to a current model year vehicle. Some PSPs pertaining to a particular model year vehicle may be published on later years, and these would be listed in the later year’s index. When you order an index for a model year that is not over yet, we’ll send you the most recently published quarterly issue. You can specify an index for an earlier model year, but not before 1991. Cut out the order form, fill it out, and mail it. We will see to it that an index is mailed to you. There is no charge for indexes for the 1991 - 1994 model years. Toll -Free Telephone Number If you want an additional ordering form for an index or a toll-free and we’ll be happy to send you one. Automated will take your name and mailing address. The 1-800-551-4123. Copies at Participating Dealers Copies of Indexes and individual PSPs are at your Cadillac dealership. You can ask to see them. A VERY IMPORTANT REMINDER: These PSPs are meant for technicians. They are not meant for the ‘do-it-yourselfer’. Technicians have the equipment, tools, safety instructions, and training to do a job quickly and safely. Cadillac reserves the right to change these procedures without notice after November, 1991. Cadillac Owner’s Manuals and Service Publications You can get these by using the order form. Additionally, past model Owner’s Manuals and Service Information Manuals are available for a minimum of ten model years and frequently much longer. Credit card orders may be placed using the toll-free number 1-800-782-4356. High quality three hole punched looseleaf copies of out of print older model manuals ar available, also. You may receive a free listing of either by using the order form.

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I $60.00 I 7.00 I FREE

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